• Deliver administrative support on the day-to-day office operation.
• Organize travel arrangements, such as booking flights, hotels, and other related tasks.
• Oversee the renewal of general insurance, handle monthly reporting, and coordinate claims when necessary.

Requirements:

• GCE O Level and above
• At least 2 years of experience in handling travel arrangements and administration of insurance.
• Familiarity with office equipment, including printers and copiers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking to grow our Human Resource team to support the manpower needs of the Group through the next phase of the growth and development roadmap.

Work Location

• Jurong East (5 minutes walk from MRT station)

Job Description

• Officer-In-Charge of the employee life cycle processes for assigned portfolio - recruitment, onboarding, orientation & training logistics and record keeping through exit interview;
• Manage full spectrum of payroll related function for assigned subsidiary (Tax clearance submission, monthly CPF submission, annual income tax submission, and other government related grant application and submission);
• Assist in recruitment initiatives for other subsidiaries within the Group;
• Company-wide committee facilitation and participation;
• Employee safety, welfare, wellness and health reporting;
• Provide direct support to employees during implementation of HR services, policies and programs;
• Updating HR policies and organize CSR related programs;
• Ad-hoc duties as may be assigned from time to time.

Job Requirements

• Diploma / Degree Holder in any field; Diploma / Degree Holder in HR or related field is a distinct advantage;
• Minimum of 2 - 3 years relevant experience in Human Resources with Payroll Processing responsibilities for an organisation in Singapore is required for this position;
• Experience in payroll softwares will be an advantage;
• Possess a high level of responsibility and integrity to maintain confidentiality of all HR and payroll records;
• Meticulous with good communication skills;
• Indepensent and self-motivated with a growth mindset;
• Proficient in Microsoft Office Applications;
• Able to work under pressure and tight deadlines.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

We are seeking an enthusiastic and capable full-time Research Officer for the above project, a large-scale project on childhood development, family, and population issues in Singapore. The RO will assist in survey operations, data management and analysis, literature review, writing of reports and administrative support.

Qualifications

• Bachelor’s degree (preferably Honours) or equivalent in statistics or social sciences
• Experience in conducting research such as an honours thesis or involvement in a research project
• Strong writing skills
• Strong quantitative research skills. A good grasp of data analytic software such as SPSS, STATA, or R
• Strong organizational and interpersonal skills
• Proficient in Microsoft Office Suite
• Ability to collaborate with a large team and to work independently when necessary

Terms and Conditions

The appointment is tenable for 1 year, with the possibility of renewal pending on budget. Remuneration package is commensurate to qualifications and experience.

Projected date of commencement: April, 2024

Review of applications will start till the position is filled. We regret that only shortlisted candidates will be notified via email.

Job Responsibilities

• Handle telephone and online catering sales inquiries
• Update daily sales revenue
• Assist online & offline customers in menu selection, proposal, and any other inquirie

Working Location:

Kaki Bukit

Job Requirement:

• Able to work on Weekends during festival
• Minimum 2 years of working experience in a similar role
• Diploma/Degree in any field of study

5 Days Work Week

R22110793 TEY GUAN HONG

23C1607 ENSURE MANPOWER CONSULTANCY PTE LTD

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Key Responsibilities

• Prepare, maintain, and review sample orders, purchase orders, barcode lists, and product code details.
• Working closely with sales personnel and factory on production schedule.
• Prepare Master Data of products in Microsoft Excel
• Maintain up-to-date on all marketing files and barcode tag information.
• Update and consolidate item price/ order per season.
• Monitor production/ shipping schedule and order movements/ status.
• Monitor inventories and sample management.
• Assist in displaying seasonal products in the showroom and maintaining the cleanliness of the warehouse
• Any other ad hoc duties as assigned

Job Requirements

• An eye for detail and ability to maintain a high level of accuracy
• Candidates with no experience also welcome
• Good interpersonal and communication skills
• Proficient in Microsoft Office
• Have good administrative and organizational skills

Job Title : Admin Staff

Job Type : Temp

Job Location : Nanyang Avenue

Job Duration: 25 Jan 2024 to 21 Feb 2024/1st Feb to 21st Feb 2024

Job Scope:

· To help with checking of student records,

· Sorting of student documents,

· Data entry, and

· Mailing of documents.

Job Requirements:

· A Level/Diploma.

· Good communication skills.

Other Info:

· Job Duration : 25 Jan 2024 to 21 Feb 2024/1stFeb to 21st Feb 2024

· Hourly Rated Salary : $11 per hours

· Working Hours : 8.30 am to 5.45 pm (Mon to Thu)

8.30 am to 5.15 pm (Fri)

· Lunch Break : 45 minutes daily

If keen & your experience is aligned with the requirement, please share your updated CV in word format at [email protected] stating your current, expected salary and availability to take it forward. We regret to inform that only shortlisted candidates will be notified.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1872602

Responsibilities:

• Tabulate quantities, estimate cost and request for quotation
• Knowledge of electrical products and costings
• Updating contract documents, drawings, and correspondences
• Submission of progress claims and site valuations
• Preparation of Variation Order for submission
• Liaise with subcontractors and clients
• Ensure the timely completion of a given tender assignment

Requirements:

• Candidates must possess at least Diploma/Degree in Quantity Surveyor or Engineering or equivalent
• Minimum 1 years of QS experience
• Computer skills – Microsoft office skill (Excel, Words. AutoCAD, etc.)
• Must be able to communicate in English
• Independent, resourceful, pro-active and responsible
• Able to work under a tight timeline
• Must be a team player

Benefits

• 14 Days Annual Leave
• 14 Days MC
• AWS + PB (Depends of yearly Business)
• Yearly Entertainment Allowance
• Company Trip
• Company Activities

Main Duties & Responsibilities

• Build the brand image through sound conceptualization and execution of publicity materials, marketing collaterals, newsletters, etc. in accordance to the group’s communications strategy
• Drive and develop innovative design concepts that cross multiple channels ranging from print,digital and social media.
• Produce collaterals, publicity materials and newsletters, in response to the brief, fromconceptualization to execution to final production for various platforms.
• Propose forward-thinking design ideas.
• Work closely with other offices in the team, internal stakeholders, communications colleaguesfrom other entities as well as appointed vendors in alignment with the brand image and standards.
• Undertake other communications functions, duties and projects such as events management,photo shoots, video shoots, Etc.
• Handle logistics and operations in relation to events like Baby Fairs and Seminars.
• Directly responsible for all marketing and market development activities in line with companystrategy.
• Specific tasks will be focused on driving business and building our competitive position across theO&G clinics, hospital and other relevant accounts, ensuring clear strategic direction, value andpositioning.
• Develop and execute marketing plans.
• To manage and improve lead generation campaigns, measuring results.
• Produce marketing materials on time and in budget.
• Develop and implement effective marketing campaigns and activities such as workshops, seminars,webinars, direct marketing and work with sales, key doctors and hospitals.
• Brand management and corporate identity.
• Review and respond to social media comments, communicate any major issues to appropriatebusiness owner.

• Collaborate closely with managers, offering HR advice to boost team morale and achieve positive outcomes for both the business and employees.
• Manage end-to-end recruitment, utilizing in-house sourcing and providing valuable market insights to hiring managers.
• Drive campus recruitment and enhance employer branding to attract top talent.
• Contribute to the Learning & Development Plan, ensuring effective training programs are implemented annually.
• Foster employee engagement through organizing HR and employee recreational events.
• Handle employee relations matters, addressing grievances and disciplinary issues proactively.
• Actively participate in global and regional HR projects, contributing to impactful initiatives at the country level.

Requirements:

• Minimum Diploma/Degree in Human Resource or other related courses with at least 2 years of relevant working experience.
• Proficient in MS Office.
• Prior experience in manufacturing environment with direct sourcing capabilities will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Roles & Responsibilities

• Supporting general accounts duties.
• To assist in handling the training department’s administrative work.
• Responsible to verify and validate training information and details submitted to corporate training whilst ensuring timely processing of all training applications
• Perform housekeeping of training records, including verifying training completion supporting documents and updating of training records on a timely and accurately manner.
• Provide support in periodic internal and external audit on training processes, documentation and record-keeping.
• Handle and support ad-hoc assignments

Job Requirements:

· Minimum GCE ‘O’, N level or Nitec qualification

· Fresh graduates are welcome.

· Proficient in Microsoft (Word, Excel & Outlook).

· Positive working attitude, trustworthy, highly motivated, meticulous in work, able to multi- task and willing to learn

Responsibilities:

• Prepare and cook food for all customers according to service standard and procedures.
• Preparation work during kitchen opening and closing operation hours (mise en place)
• Ensuring the food preparation areas are clean and hygienic.
• Washing utensils and dishes and making sure they are stored appropriately
• Sorting, storing, and distributing ingredients
• Ensure quality control and food presentation as per standard company recipes
• Ensuring all portion controls are strictly adhered to following the chef’s practices
• Ensure prepare guests’ order in a time manner
• Monitors usage of equipment and utensils to prevent damage and to ensure the equipment are maintained regularly to prolong the life span
• Washing, peeling, chopping , cutting and cooking food stuffs and helping to prepare all food items listed on the menu
• Disposing of rubbish and disposing refuse on a regular basis
• Cleaning the food preparation equipment, floors and other kitchen tools or areas
• Perform miscellaneous job-related duties as assigned

• Review and ensure completion of proposals for School and University approval.
• Disseminate approved changes to staff and update affected programs/systems.
• Assist students in course matching, selection, and approval.
• Provide academic advice on course arrangement and planning for students.
• Coordinate with divisions on timetabling, resource, and teaching allocations.
• Provide students with course planning advice.
• Assist with course registration requests.
• Handle day-to-day inquiries via email and phone calls.
• Assist in documentations and records update.

Requirements:

• Minimum Diploma/Degree holder with at least 1 year of admin working experience.
• Proficient in MS Office.
• Prior relevant working experience will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description

• Assist with the ISO, NEA and BizSAFE Licence Renewal or New application.
• Handle and coordinate training applications, ensure that employees are registered for trainings/courses promptly.
• Manage and review if employees are eligible for relevant courses or training Centre.
• EPJS Training Absentee Payroll submission for Grant.
• Manage all kinds of reports from Group level and MOM surveys.
• Update listing and renewal of Group insurance including Work injury compensation and Foreign Worker Medical.
• Manages WICA compensation and submission of WICA reports.

Internal Auditor Job scope

• Prepare ISO , NEA and internal audit documentation.
• Liaise with Certification bodies for certification and surveillance audits.
• Other adhoc duties as assigned

Requirements:

• Able to start work immediately is preferred.
• Diploma in Human Resources Management/ Business Administration or related discipline or 2 years of relevant working experience.
• Good knowledge of local labour laws and regulations
• Ability to multi-task, independent, interpersonal skills,good team player, and resourceful

· Assist the Procurement Manager in his duties and responsibilities

· Attend to daily request for sourcing of goods and materials under his/her portfolio from end users

· Check and ensure request forms are duly signed by the authorized signatory before sending out Request for Quotations (RFQ) to approved vendors

· Ensure purchase orders are processed within specified time in line with the KPI

· Ensure that all purchasing data are accurately input into the ERP System

· Ensure execution of purchases are in accordance to Town Council’s policies

· Conduct sourcing of materials and services locally for operation in accordance to established policies and procedures

· Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirements

· Use excellent customer service skills, establish, and maintain effective working relationships with vendors

· Liaise with Finance Department to ensure accurate and timely payment of invoices, as necessary for the Group with the suppliers

· Ensure quality standards are met through administration of purchasing complaints

· Maintain copies of required procurement document for each procurement of supplies, work, and service

· Any other duties as instructed by the Procurement Manager

Administrative Assistants (Administration & Office Support)

Job Description

• Industry/ Organization Type: Accounting firm
• Position Title: Admin Assistant cum Accounts
• Working Location: Tanjong Pagar MRT
• Working Hours: 5 days, Mon – Fri (9.00am – 6.00pm)
• Salary Package: Basic + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Assist manager with administrative and accounting tasks
• Keep good records of the documentation
• Attend incoming calls and emails from customers or clients
• Printing and filing documents (e.g. tax invoices, bank statement, invoice issued etc.)
• Other admin/accounts duties as assigned by superior.

APPLY NOW!!

• Min GCE O-Level
• Competent with MS Office, Excel,
• Need to be meticulous
• Must be able to speak, read and write in Chinese in order to communciate with Chinese speaking clients
• Administrative/ Accounting experience is an advantage and fresh graduates are welcome to apply

OBJECTIVE OF THE ROLE:

Report directly to the People and Culture Manager. Acts as a business partner with business units within the Group and provides operational support on HR Functions and any HR ad-hoc projects.

DUTIES AND RESPONSIBILITIES:

Acts as as business partner to ensure all business units with smooth running of full spectrum day-to-day HR operations;

Ensure all HR Process in compliance to Company polices and the local statutory requirements;

Monitor and maintain HR data accuracy and integrity of employees’ data required for payroll processing in all HR related systems;

Rotate as Project Leader to take lead of some HR initiatives;

Assist to any office administrative requests from employees;

Any other job-related tasks as assigned by the superior.

THE SUCCESSFUL CANDIDATE:

Diploma or Degree in Business & Human Resource Management or its equivalent;

2 years of administrative experience;

1 year of experience with Payroll processing will be an added advantage;

Be authentic, open and approachable, result oriented;

Willingness to learn, fast learner, independent and mature;

Systematic and able to manage database system efficiently;

A team player with excellent interpersonal & communication skills;

Numeric, analytical, high degree of accuracy and accountability;

Proficient in Microsoft Office Applications and strong in MS Excel.

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Procurement Admin to be part of their Procurement team for ongoing transformation projects. They are located in the West – easily accessible.

The Responsible of Procurement Admin are:

• Provide administrative support to Procurement Team
• Convert Simple PO
• Contracts management.

Job Requirements:

• Min Diploma and above
• Experience in managing contracts

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Roles & Responsibilities:

-Provide administrative support for HR executives

-To handle MOM - WPONLINE & EPONLINE for application and renewal of worker's permit

-Organize, compile, update company personnel records and documentation

-Manage and update HR databases with different information such as new hires, terminations, sick leaves, warnings, vacation and days off

-Answer telephone calls and provide needed information

-In charge for Employees training arrangement

-In charge for Company Insurance (WICI, FMI, PL), Motor Insurance, Road Tax

-Help organize and manage new employee orientation, on-boarding

-Dormitory management

-Any other administrative duties as assigned.

Job Details:

-Location: Sembawang

-5 days work week (830am to 530pm)

-Contract Duration: 1 year renewable

-Salary: up to $2,500

Requirements:

-Minimum Nitec/higher Nictec

-Fresh gradurate can be considered but experience in the construction sector preferred.

-Outgoing & confident, with good communication & problem-solving skills.

-Microsoft skills required.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

· Answer incoming calls and perform other receptionist duties when needed

· Apply, maintain and update outlets’ relevant licences, (SFA, Electrical license, Music License, Liquor Licence etc.)

· Render administrative support to CEO and Business Planning Managers

· Assist Business Planning Managers for the setting up of new outlets and closure of outlets

· Maintain proper filing and disposal of confidential document

· Order office supplies, Stationary and research new deals and suppliers

· Run company’s errands to post office, SFA, SP services and office supply store

· Coordinates and organizes department meetings and conferences including meeting venue bookings, catering requirements, sets up the room and any other requirements of department meetings;

· Performs clerical functions such as preparing correspondence, receiving visitors, arranging courier services etc.

· Any other ad-hoc duties assigned.

Responsibilities:

• Social Media/Digital Marketing: create & monitor content for several platforms at once.
• Provide strategy on delivering content to the right audience on the right channels. (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more.
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media.
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media.
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines.
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content.

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills.
• Very meticulous, organised and digitally savvy.
• Works well in both team and individual settings.
• Strong command of language, written and spoken.
• Proficiency in Adobe Illustrator, Photoshop, Lightroom.
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing.
• 5 days work per week.
• 9am to 6pm.
• Working location.

Service Desk Engineer (Server Infra and Apps Monitoring) | $ 3200

· Daily statistics gathering and reporting

· Email management

· Ticket management

· Create Incident ticket upon email request or when Incident Manager declared an incident via HDC Alert chat

· Create emergency request (if urgency level is high)

· Escalation of any urgent server issues, network, PAM issues received through email to respective team or system duty engineer for attention. (*) Incident ticket will be raised if stated in email or advised by incident manager

· Process and create change request, service request and incident tickets requested by users either by email or telephone

· Updating and routing of SR, CR and INC tickets

· Jira portal management

· Manage and update Service desk dashboards, and assign cases to respective teams

· Support ECAB information checking, and review process

· Calls management (Landline, Skype Call, SD Support phone)

· Daily report consolidation and broadcasting

· Broadcast and Announcements

· Formulating, updating SOP, WI process and knowledge base

· Report generation and analysis

Requirements / Qualifications

· Possess a Professional certificate/ NITEC/ Diploma in Engineering (Computer / Telecommunication), Computer science / Information Technology

· Prior experience in service desk environment and Data Center preferred.

· Experience in MS Windows environment and application support.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275