Job description

• Responsible for the procurement of goods and services as per requestor’s requirement.
• Able to work independently with respective stakeholders, adhere and meet timeline as per requirement
• Sourcing for service providers/suppliers and prequalification
• Manage the RFQ process and negotiate terms and prices
• Evaluation of bids, attend bids clarifications and recommend award
• Issuance of Purchase Order and track orders
• Pre and Post award administration
• Prepare procurement and project cost reports
• Vendors Management
• Adhere to procurement policy and process
• Any other adhoc task assigned by supervisors

Job Requirements

• Diploma or Degree Business Administration or related study
• Procurement working experience for a minimum 2 years
• Proficient in Microsoft office
• Knowledge of Oracle Netsuite and Sesami e-procurement system is an advantage
• Effective negotiation and communication skills
• Ability to operate and execute effectively in a fast-paced environment with multiple priorities and challenging deadlines
• Must be customer-oriented, adaptive thinker, good team player, proactive, with good judgment and decision making ability

Job Summary:

• Salary Range: Up $4100+ AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Assist the managers in overseeing the daily operations for Office Towers
• Attend to feedback and manage relation of occupants
• Investigate and follow up with appropriate methodology and effective defect rectification works
• Attend and manage fitting-out works to ensure house rules, authorities’ requirement and prescribed safety standards are complied
• Liaise and co-ordinate with contractors / vendors to ensure that their works/service delivery are completed on time and as per contract requirements and agreed KPIs
• Ensure timely implementation and completion in renewal of term contracts and statutory licenses
• Raise PO and certify job completion / delivery undertaken by contractors / vendors
• Manage and update online systems including occupant portal, digital directory, access control and online PTW

Requirements:

• Possess experience in office building/ office tower is a must

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Yeo Hui Wen (Joan)

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

POSITION SUMMARY

As a Supply Chain Executive, your responsibilities include planning, implementing, and monitoring our overall supply chain strategy to maximize efficiency and productivity.

ESSENTIAL JOB FUNCTIONS

1. Responsible for day-to-day operational support for the Laboratory, Production, and Quality departments.
2. Oversee functional areas, including but not limited to, Logistics, Inventory Management, Purchasing, Housekeeping, and general facility support.
3. Maintain operational procedures to ensure compliance with current regulatory, cGMP, and safety requirements.
4. Establish a network of suppliers and oversee partnerships to ensure supply chain efficiency, including oversight of material logistics (inbound/outbound operations, housekeeping, and storage).
5. Coordinate demand forecasts with teams such as the clinical team, operations team, and business development team. Take responsibility for inventory management to optimize functional costs.
6. Ensure compliance with country Import/Export requirements, including regulatory aspects such as import licenses, reporting requirements, etc.
7. Lead or participate in projects related to Supply Chain and/or Operations.

EXPERIENCE REQUIREMENTS

1. Experience in a Bio-Lifescience environment, candidate with MNC, Large Organizations or GMP experience will have an advantage.
2. Applicant must be familiar with supply management and vendor management of Capital Equipment, Services and Consumables.
3. Working understanding of Operations, QC, QA, Process Development, Supply Chain and related functions.
4. Experience in starting-up (eg. individual) and building up to a defined team.
5. Involvement in setting up New Site and/or Project Management will be an added advantage. Position and Title will be accorded per work and/or industry experience of the candidate.

EDUCATIONAL REQUIREMENTS

Degree in a relevant Science field or Equivalent with significant years of relevant industrial experience

An Established Shipping Company based in Singapore & China is looking for Accounts Executive

• Min Diploma in Accounting

• Min 5-yr relevant experience

• Responsible for invoicing

• Handling Partial AP/AR

• Responsible for financial and managerial reporting, audit, tax and

banking related matters

• Responsible for the full spectrum of accounting activities

We are a fast growing industrial REIT listed on the Singapore Stock Exchange and have a well-established presence in Singapore.

We are looking for a Communications Assistant to join the REIT Manager. You will be at the forefront of communications for the REIT and will gain exposure to various areas within the real estate and financial service industries.

Responsibilities:

Develop, write and contribute content for media, corporate activities, corporate publications, financial presentations and tenant communications

Provide and update content on online platforms

Plan, execute and provide logistic support for events and activities relating to corporate and community relations activities

Perform other responsibilities and duties as assigned from time to time

Assist with other administrative assignments such as liaison with teams on administrative, publicity, IT or other matters

Requirements:

Minimum Diploma preferably in mass communications, public relations, journalism or business

At least a 2-year experience in corporate communications

Must be meticulous and have good organisation and interpersonal skills

Familiarity with online web tools for designing will be a plus

Job Description

• Formulate marketing and leasing strategies, negotiate and conclude leases (new, renewal)
• Prepare leasing documents
• Formulate and conduct market research on rental prices
• Manage tenant relationships, including and not limited to creating common platforms for gathering/dialogue sessions
• Work with external parties including government agencies and obtain necessary approvals for leasing
• Ensure leasing details are promptly and accurately captured in Yardi System
• Work with Property Management Team to ensure all partition/infrastructure works are properly executed (where necessary) and properly handed over to tenant/s
• Cold-calling prospective tenants
• Maintain proper emails and relevant ‘paper’ trails on all offers and negotiations on proposed terms
• Seeking relevant approval prior to reverting key commercial terms to prospective tenants
• Perform other duties that may be assigned by the superior from time to time

Pre-requisites

• Degree / Diploma in Real Estate or related discipline
• Minimum 2 - 4 years’ relevant experience in marketing and leasing, preferably in a Industrial environment
• Possess initiative, self-motivation and a target driven-mentality
• Keen to develop digital marketing skills and social media platform management
• Strong presentation, negotiation and effective interpersonal skills.

1. Provide administrative support to the leasing team such as:

• Preparation of lease documents, license agreements and other contractual agreements
• Keeping track of lease documents
• Data entry and update of vacancy listings, tenant listings, and other necessary database to ensure that the database is up to date
• Prepare leasing and marketing reports
• Take down minutes during meetings
• All other leasing activities as required

2. Participate in marketing and advertising activities such as:

• Helping out in marketing events
• Apply for new/renew advertising space and banners
• Coordinating the publication of classified ads
• Liaise the artwork with publication houses
• Monitoring and update any online listings or ads that we may have

3. Perform any other duties from time to time as assigned.

Job Description & Requirements

Reporting to Asset Management Department, you shall maintain an efficient day to day operation of administrative duties on all matters relating to the Asset Management division.

Job Description:

• Responsible for maximising total return for the portfolio of properties assigned, including working with the property management & leasing department to improve occupancy, revenue (rental and other income) and reduce costs.
• Tenant & lease management of assigned portfolio of properties.
• Responsible for the timely preparation of management reports and board papers.
• Coordinate the bi-annual valuation execrises.
• To liaise with and/or engage relevant authorities ie. JTC for onboarding of new tenants.
• Assist senior management in evaluating and resolving operational issues.
• Support senior management in matters such as ideal structuring, due diligence, feasibility studies during acquisition/deposition of assets.
• All other duties assigned by the senior management.

Requirements:

• Bachelor's Degree in Real Estate or relevant working experience
• Knowledge in Data Analytics or related disciplines
• Proficient in Microsoft Excel, Yardi systems
• 1 year of relevant experience in real estate asset management and investment is a plus. Candidates without working experience will be considered
• Possess strong communication and interpersonal skills

Job Responsibilities

• Support day-to-day accounting operation for accounts payable and receivable.

• Work closely with the AR team to understand customer billing and collection process

• Process and posting of AR-related entries into accounting system· Handle customers' enquires on payment related issues

• Ensure invoices from suppliers/inter-companies/staff claims are recorded accurately and timely into the financial system

• Check that invoices/expenses are properly authorized and process payment accordingly

• Recognise expenses in a timely, consistent basis in line with the accounting treatment

• Assists the team in the month-end closing.

• Any other ad-hoc assignments as and when assigned

Qualification and requirements

• Diploma in Finance and Accounting or equivalent qualification with at least 2 years of accounting/finance experience

• Candidates who have experience in Accounts Payable/Accounts Receivable is an added advantage

• A keen learner and possess a positive working attitude

• Computer literate & proficient in MS Office.

• Able to start work immediately or with a short notice period

Job Description

• Procurement and purchasing of building system and equipment
• Support Property Management on paperwork and monthly reports
• Support in all tender exercises
• Source of Service Providers for approved vendors list
• Process purchase requisitions and purchase orders in Yardi system
• Comply with government procurement procedures for calling tenders/ quotations and recommending awards of contracts to the tender board
• Coordinate regular management reports on the progress of these projects
• Any other work as assigned

Job Description:

· Handle partial accounts and finance functions in accordance to statutory requirements, company policies and procedures

· Prepare monthly journals, management accounts, balance sheet reconciliations

· Run day-to-day operations related to accounts payable and/or receivable

· Responsible for monthly and year-end closing

· Prepare GL journal entries and bank reconciliation

· Manage day-to-day accounts payable & receivable functions

· Prepare management reports

· Prepare monthly payroll preparation, submission of CPF and yearly IR8A( training will be provided if no expenrience in HR)

· Handle petty cash reimbursements & expenses claim

Assist in any other work as may be assigned.

Training will be provided

Job requirement:

· Diploma in Accounting or equivalent

· Able to work independently in meeting deadlines, meticulous and a good team player

· Preferably able to start work immediately

Tuition centre located in kovan and bugis are looking for full-time or part-time admin.

handle daily admin jobs

collect school fees

check attendance

photocopy materials

working time

for part-time can work five days, every day 5 hours, from 2-7pm or 4.30-9.30pm

weekend working hours 9-6pm.

part-time, prefer 25 hours per week.

full time, 44 working hours per week, 5.5 days.

Part-time hours: 25-44 per week

Job Types: Full-time, Part-time, Permanent

Salary: $700.00 - $2,200.00 per month

Job Types: Full-time, Part-time, Contract, Subcontract, Permanent

Salary: $700.00 - $2,500.00 per month

This role will be responsible for providing the Group Product Development and Management team with analytics, data, and information necessary to drive the strategic objectives on category review. The incumbent is to work collaboratively with stakeholders across all markets in developing and implementing group NPD strategies and standards to ensure the organisation meets current profitability objectives and achieve sustainable product life cycle management.

Strategic Development

• Support the development of strategy and plans to drive growth within the region with a focus on category/ subcategory development based on actionable insights.
• Support in the recommendation of tailored category plans in line with overall market strategy.
• Support in championing the flow of group product pipeline and group product portfolio to different markets.
• Ensure needs for growth in focused categories are represented in NPD pipeline.
• Collaborate with respective entity/country product, manufacturing and marketing departments to prioritize product pipeline, support the cross-functional teams in the development, design & delivery of new products.
• Support in the recommendation of winning commercial propositions for the category/subcategory and effectively communicating these to BUs.

Product Lifecycle Management

• Active participation in thought-leadership of the newest trends in health & wellness/ TCM that EYS can make use of and commercialise.
• Incorporating consumer learning into brand strategy and providing insight regarding to brand opportunities. Support in driving a culture of consumer curiosity, insight generation and analytical thinking.
• Contribute towards the management of product lifecycle from conceptualisation, pricing, time-integrated plans for product introduction to measuring ROI of product post-launch.

Market Intelligent and Insight

• Active involvement in analysing key information about consumer, industry, stakeholders and competitive landscape to find white space for category expansion.
• Leverage global Insights and other data sources to identify and size high growth category opportunities.
• Analyse market data and distil implications into actionable insights.
• Work with external insight expertise to lead research for focused category opportunities and provide guidance on consumer expected product experience for high growth opportunities.
• Stay abreast of competitor activity within focused categories.

Other Supporting Role

• Collaborate with cross functional teams and BUs to continuously improve best practise innovation.
• Support the efficient execution of commercial project and being equally comfortable with developing business cases to get the project up and running.
• Supports the Group Product Development and Management team in preparation of reports and Board presentation.

EDUCATION

• Minimum Degree in Food Science/ Nutrition/ Life Sciences or business background with relevant experience on consumer goods, like VDS, nutritional food and/or personal care product.

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• 1- 2 years of experience for Executive role in innovation/ NPD launches/ brand/ category management role at a regional level, preferably with experience in consumer health industry (Nutrition, OTC, health food industries etc).
• Prior experience in project management or product life cycle management is preferred.
• Scientific knowledge is essential and a keen ability to quickly learn and understand key TCM principles and terminology is preferred.
• Attention to detail with an analytical mind and inclination to problem solving and having the ability to analyse large datasets with analytical tools and write reports.
• A natural potential leader that understands how to influence decisions and drive toward resolution, regardless of their role.
• An analytic problem solver that enjoys generating ideas, but is equally committed to seeing them through, designing and implementing plans that transform those ideas into tangible results.
• Recognizes stakeholders needs and will change course when the situation requires it; thrives in independent environments and has unwavering tenacity.
• Strong written and verbal communication skills in English and Chinese. Fluency in Cantonese would be an advantage.
• Proactive team player with a high degree of flexibility and adaptability in a dynamic environment.
  
  ***This recruitment effort is in collaboration with e2i (Employment and Employability Institute)

Outdoor Sales Ambassador

Singtel Brand Ambassador - Join Our Sales Team!

Are you passionate about sales and ready to be the face of Singtel, the leading telecommunications provider in Singapore?

We are actively in the lookout for friendly individuals to become our Singtel Brand Ambassadors!

Your Responsibilities:

Acquire sales and promote Singtel's core products and services to customers.

Create lasting customer connections and provide top-notch customer experiences.

Collaborate with team members to achieve collective goals and build a positive team culture.

Thrive in a performance-based environment and exceed sales targets.

Competitive remuneration and attractive commission structure.

Career growth opportunities within the dynamic telecommunications industry.

Join an esteemed brand known for excellence and innovation.

Immediate start for qualified candidates.

Qualifications:

Singaporean citizenship required.

Excellent interpersonal skills with a friendly disposition and a vibrant energy.

Team-player with the ability to inspire and motivate others.

Key Responsibilities:

· Reporting to the General Manager, you will lead and manage the Human Resource department to support club’s objectives.

· Responsible for budgetary control and to perform yearly budget review for entire manpower.

· Handle a full spectrum of Human Resource responsibilities that includes staffing, compensation and benefits, payroll administration, employee relations, learning & development, and performance management.

· Review, update and maintain Human Resource policies and Staff Handbook

· Comply with the Ministry of Manpower on employment guidelines and employment of foreign manpower.

· Responsible for the overall employment life cycle and talent management.

Requirements:

· Degree in Human Resource Management with at least 5 years relevant experience in managerial role.

· Preferably have experience in hospitality industry.

· Possess excellent interpersonal and analytical skills.

· Good knowledge of Industrial Relations and Tripartite guidelines.

We are seeking a self-motivated individual who has the ability to meet deadlines and multi-task, is detail-oriented, a team player, displays a positive attitude and is able to prioritize workload and work independently.

Interested applicants should write in with detailed CV and current and expected salary to:

[email protected] / [email protected]

All applications will be treated in strict confidence.

Roles & Responsibilies

Exacutive Chef

F&B Food and Bar Restaurant company is looking for an Executive Chef

Must have at least 3 years of culinary chef experience in the food business.

Must be able to good authentic North Indian/Punjabi cuisine.

Must be able to monitor the kitchen's daily operation.

1. Ordering raw materials from suppliers.

2. Maintain and control material costs.

3. Job scheduling of all the kitchen staff and helpers.

4. Ensure strong food hygeine & cleanliness of kitchen culture is maintained.

5. Ensure top-notch Quality of food.

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree, preferable in Chemical engineering / Chemistry / Material Science
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $3,300 (depends on qualification and experience)

Job Description:

• Handle full set of accounts and finance functions in accordance to statutory requirements, company policies and procedures
• Prepare monthly journals, management accounts, balance sheet reconciliations
• Responsible for monthly and year-end closing
• Prepare regulatory / internal reporting, premium aging analysis and bad debt provisions
• Prepare audit schedules, GST report, corporate taxes
• Prepare GL journal entries and bank reconciliation
• Manage day-to-day accounts payable & receivable functions
• Prepare and review MAS and Management reports
• Handle statistics surveys and statutory matters
• Keep abreast of key changes in accounting standards and tax regulations
• Prepare monthly submission of CPF and yearly IR8A
• Handle petty cash reimbursements & expenses claim
• Assist in any other work as may be assigned

Job Requirements:

• Diploma in Accountancy or any relevant accounting qualifications
• High level of integrity, takes accountability of work and has a positive attitude
• Able to work independently in meeting deadlines, meticulous and a good team player
• Preferably able to start work immediately

Job Responsibilities:

• Work closely with the Manager and other team members to ensure that projects are delivered on time and within budget.
• Attend client meetings and ensure that project timelines are on track (e.g., setting agendas, taking notes, following up on action items)
• Identify potential project risks and collaborate with other team members in developing contingency plans to mitigate them
• Collaborate with the development team to ensure that project requirements are being met and that any issues are addressed in a timely manner
• Communicate project status updates to clients and team members
• Being proactive in ensuring client requests are attended to
• Establish and offer competitive prices to customers.
• Negotiate purchase pricing with suppliers for competitive advantage.

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree, preferably in Chemical engineering / Chemistry / Material Science
• At least 1 year of working experience in relevant fields
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Oriented Management

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree, preferable in Chemical engineering / Chemistry / Material Science
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $4,500 (depends on qualification and experience)

Job Description:

• Facilitate the claims procedure between the insurance companies, loss adjusters, lawyers, clients and relevant parties by evaluating, negotiating and settling the resolution of all classes of claims
• Managing customer interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction
• Monitor the status of the claims; and provide updates to the manager
• Interpret the insurance policy and apply the terms and conditions to the exposures presented with each assigned claim
• Register claims accurately and timely to ensure all data is captured within the relevant platforms
• Provide updated claim reports internally and to customers (when requested)
• Advise clients on general queries and insurance issues
• Perform other ad hoc duties as required

Job Requirements:

• Diploma/Degree in any field
• Possess a Certificate in General Insurance and Health Insurance, Diploma in Insurance or equivalent.
• Able to work independently
• Be proactive in taking initiatives
• Positive work attitude; good team spirit
• Good communication, problem-solving, analytical and negotiation skills
• Able to work within tight timelines
• Meticulous, organised with good time management
• Proficient in Microsoft Office

** Working hours: 5-day week; Monday-Thursday 8.45am to 6.00pm; Friday 8.45am to 5.45pm

** Others: Medical insurance; Performance bonus

Overview:

Our client is looking for Industrial Relations Specialist to promote a positive and productive working environment by managing and maintaining effective relationships between employees, management, and labor unions.

Job Description:

• Promote and built positive workplace relationships, collaborating closely with various stakeholders
• Address concerns, resolving disputes, and negotiating agreements that support workers' well-being.
• Lead initiatives to enhance workers' skills and productivity C
• Conduct research to identify trends, areas of concern, or opportunities for improvement.
• Use data-driven insights to develop and implement strategies for enhancing employee and labor relations.

Job Requirement:

• Diploma / Bachelor Degree in Human Resource / Sociology or any other relevant discipline
• Good communication and Interpersonal skills
• Candidate with no experience are welcomed as training will be provided

HOW TO APPLY:

If you are interested in the role, please send in your resume in Microsoft Word format by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Key Responsibilities:

• Business Development: Develop and implement a comprehensive sales strategy to acquire new clients and expand the customer base within the industry.
• Prospecting: Identify potential customers and leads through various channels such as online research, networking, cold calling, and participation in industry events.
• Consultative Selling: Conduct thorough needs assessments with clients to understand their security requirements and propose suitable CCTV solutions.
• Product Knowledge: Stay up-to-date with the latest advancements in CCTV technology and maintain a strong understanding of the company's CCTV product range.
• Demonstrations and Presentations: Conduct product demonstrations and deliver compelling sales presentations to prospective clients to showcase the benefits of the CCTV solutions.
• Proposal Development: Prepare customized sales proposals that address the specific security needs of clients and highlight the value of the company's CCTV products.
• Price Negotiation: Negotiate pricing and contracts with clients while ensuring that the terms align with the company's objectives and profitability.
• Relationship Management: Build and maintain strong relationships with existing clients to encourage customer loyalty and secure repeat business.
• Market Analysis: Monitor industry trends, market competition, and customer feedback to identify opportunities and challenges in the CCTV market.
• Sales Reporting: Provide regular sales reports and updates to the management team, outlining progress, achievements, and potential areas for improvement
• Collaboration: Work closely with the marketing team to develop effective promotional materials and campaigns that support the sales efforts.
• After-Sales Support: Coordinate with the customer support team to ensure seamless installation and post-sales support for clients.

Qualifications and Experience:

• Education: A bachelor's degree in IT engineering, or a related field is preferred. Technical qualifications in security systems or electronics are advantageous.
• Experience: Proven track record as a successful sales executive in the Physical security or IT industry, with a demonstrable history of meeting and exceeding sales targets.
• Industry Knowledge: knowledge of CCTV/ACS and Network technology, surveillance systems, and related security solutions.
• Communication Skills: Excellent verbal and written communication skills to effectively communicate technical information to clients and internal teams.
• Problem-Solving: Strong analytical and problem-solving skills to understand clients' security needs and propose appropriate solutions.
• Networking: A well-developed professional network within the security industry is beneficial.
• Negotiation Skills: Proficient in negotiating contracts, pricing, and terms to close deals while ensuring the company's profitability.
• Customer-Centric: A customer-centric approach with the ability to build long-term relationships with clients.
• Results-Driven: Self-motivated, goal-oriented, and capable of working independently to achieve and exceed sales objectives.
• Experience in the SaaS solution selling (CRM, cloud ACS/VMS) is big plus

Job Description & Requirements

Perform Sales and promote Singtel service at Corporate Events, Community Roadshow and Mega shows.

· Provide excellent customer services for sales growth and customer satisfaction.

· Proactive and independent

· Bilingual, confidence, highly motivated and responsible

· Prepare & check stock for Road show and submit application

· Only Singaporean may apply.

· Training will be provided.

· Successful candidates will be given a Basic Salary + Monthly allowance + personal commission Attractive remuneration package

· Fast learner with a keen sense of learning

· Start work immediately (Mon-Fri 9am-6pm)

· Experience in retail industry is an advantage

Interest Candidate Please call OR WHATSAPP ( 91267267)

Working Arrangement

Location: Oasis Terraces Branch

Work Days: Tuesday - Friday, Sunday (Monday and Saturday OFF)

Work Hours: 2 Weekdays 10am - 7pm, 2 Weekdays 12.30pm - 9.30pm

1 Weekend: 8.30am - 6.30pm

Job Responsibilities

• Acquire and maintain strong knowledge of the organisation's programmes, services and processes

• Keep abreast of latest MOE initiatives to stay relevant with customers' needs

• Actively promote and upsell programmes to both prospective and existing customers

• Attend to customers' needs and enquiries in a prompt and service-oriented manner

• Build rapport and maintain a positive relationship with all customers

• Handle all walk-ins, phone and online enquiries in a professional and customer-oriented manner

• Handle registration, student movements (transfers / withdrawals) and payment collection in accordance with the centre's SOPs

• Maintain an updated record of customer interactions, including inquiries, feedback and complaints

• Escalate unresolved customers' feedbacks and grievances promptly to the Centre Manager or Management

• Provide support and assistance to teachers and students whenever required

• Maintain a strong communication link between teachers and parents to ensure a seamless client experience

• Assist in other adhoc duties as assigned

Job Requirements

• Minimum Diploma holder

• Strong proficiency in spoken and written English

• Possess emotional maturity and passion for customer service

• Good team player with ability to work with minimal supervision

• Able to work shift hours and on weekends (4 weekdays and 1 weekend)

• Able to travel to other branch if required (relief duty: east area)

*Position and remuneration can be negotiated based on the candidate's relevant experience(s).

*We regret to inform that only shortlisted candidates will be contacted.