KPMG has a strong SAP Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives enabled by SAP solutions. Our practice is further expanding, and we are currently seeking an SAP Analytics Cloud (SAC) consultant to join our team. You will design, implement and deliver the functional and technical components of planning, budgeting and forecasting solutions using SAC Planning. This position is based in Singapore.

Responsibilities:

• Lead the design and solutioning of SAP Analytics Cloud (SAC) implementations in planning, forecasting, forecast adjustments and integrating generated forecasts with upstream processes, reports, and dashboards to support critical business KPIs
• Take charge of gathering, analysing, and modelling client data encompassing various areas such as customer data, financials, operational metrics, organizational structure, and access channels
• Utilize a diverse range of analytical tools and methodologies to derive both quantitative and qualitative business insights aimed at enhancing decision-making processes
• Interact with clients to understand the business requirements to conclude blueprint, configuration, testing, migration, support, and continuous enhancements
• Manage and lead the SAC projects to ensure timely delivery
• Build new management reports in SAP Analytics Cloud as required
• Provides management with regular project updates, creates, and maintains trusting relationships, identifies, and manages project issues, identifies project risks early and assists by providing prudent and timely recommendations for risk response
• Strong organizational skills and ability to multi-task in support of multiple projects at a time
• Communicates effectively with stakeholders and team members
• Builds a close working relationship with clients to enhance the image of the KPMG

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred
• Minimum of 8+ years of experience in a full cycle implementation as well as in support projects
• Candidate should have a strong functional and technical experience in Embedded SAC/BPC
• More than 2 end-to-end SAP implementation experience specialising in SAC/BPC
• Hands-on experience in business process design, requirement gathering, facilitating workshops and technical configurations in Business Planning, Business Budgeting, Business Forecasting and Consolidation Reporting
• Experience in rollout and supporting global template solutions for large companies
• Experience in functional lead role will be an added advantage
• Track record in implementing innovative solution in previous clients/companies
• Solid critical thinker with creative problem-solving skills and technical capabilities
• Good organizational skills and logic-based thinking process required
• Ability to work in a team environment, effectively interacting with others
• An excellent verbal and written communication skill in the English language and able to relate technical issues to business audience
• Self-motivated and can deliver results and meet timelines with minimal direct supervision
• Ability to effectively develop presentations and present ideas and proposals to all levels of management
• Excellent verbal/written communication, collaboration, analytical and presentation skills
• Must be results oriented, and demonstrate a good attitude – adaptability, flexibility, and resourcefulness
• This position requires the ability to work and communicate as part of a high-performance consulting team in a fast-paced environment

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Scrum Master / Product Owner to support our client in Singapore which is a top global investment bank.

Responsibilities:

• Define, prioritize, and execute the product roadmap, ensuring alignment with business goals for front-office Equities technology.
• Act as Scrum Master, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Engage with front-office traders, portfolio managers, and stakeholders to gather requirements, provide updates, and align on deliverables.
• Translate business requirements into technical specifications and manage the product backlog to ensure development readiness.
• Collaborate with cross-functional teams, including Development, QA, and DevOps, to ensure high-quality, timely delivery.
• Drive continuous improvement, promoting transparency, accountability, and efficiency within agile teams.
• Ensure compliance with regulatory standards and manage risks related to equities application development.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Finance, or a related field.
• Minimum 5+ years as a Scrum Master or Product Manager, with specific experience in Equities applications within an investment banking front-office environment.
• Strong knowledge of equities trading workflows and front-office technology systems.
• Proficiency in Agile methodologies and tools (e.g., Jira, Confluence).
• Familiarity with Equities applications, trading platforms, and regulatory requirements.
• Knowledge of Unix/Linux, FIX protocol, messaging systems (e.g., Solace), and data analytics platforms.
• Certified Scrum Master (CSM) or equivalent agile certification preferred.

Job Summary

The Furniture Sales Manager leads the sales team to drive revenue growth, develop strong customer relationships, and meet sales targets. This role involves overseeing the sales process, developing strategies to increase market share, and ensuring customer satisfaction. The ideal candidate has a passion for furniture, excellent sales acumen, and experience managing a team in a competitive retail or wholesale environment.

Key Responsibilities

1. Sales Strategy and Execution

• Develop and implement sales strategies to achieve company targets and drive revenue growth.

• Identify new business opportunities and key accounts within the furniture industry.

• Monitor sales metrics and adjust tactics to meet evolving market demands.

2. Team Leadership and Management

• Lead, motivate, and manage the sales team to ensure they meet individual and team sales goals.

• Provide regular training, coaching, and development opportunities for team members.

• Conduct performance reviews and provide feedback to enhance skills and improve results.

3. Customer Relationship Management

• Build and maintain relationships with key clients, interior designers, architects, and retailers.

• Ensure a high level of customer satisfaction by addressing concerns and ensuring a smooth sales experience.

• Act as a brand ambassador, promoting the company’s values and commitment to quality.

4. Market and Competitor Analysis

• Conduct market research to stay updated on industry trends, customer needs, and competitor offerings.

• Use insights to inform product development and sales approaches that align with market demands.

• Attend trade shows, exhibitions, and networking events to expand the company’s reach.

5. Sales Reporting and Forecasting

• Track, analyze, and report on sales performance, trends, and forecasts to senior management.

• Monitor sales budgets and manage expenses within approved limits.

• Utilize CRM tools to keep accurate records of client interactions, sales, and follow-up activities.

6. Cross-Functional Collaboration

• Work closely with the marketing and product development teams to align sales strategies with marketing campaigns and product launches.

• Coordinate with the supply chain and inventory management teams to ensure product availability aligns with customer demand.

• Provide feedback to the design team on customer preferences and emerging trends.

7. Promotional Planning and Execution

• Plan and execute promotions, discount strategies, and sales events to drive customer engagement and increase sales.

• Oversee visual merchandising and showroom layout to create an inviting customer experience.

• Partner with marketing to develop content and campaigns that highlight product features and benefits.

Qualifications

• Education: Bachelor’s degree in Business, Marketing, Sales, or a related field.

• Experience: 5+ years of experience in sales, preferably in the furniture or home goods industry, with at least 2 years in a managerial role.

• Skills:

• Proven sales and negotiation skills, with a track record of meeting or exceeding sales targets.

• Strong leadership abilities and experience managing a team.

• Excellent communication, interpersonal, and customer service skills.

• Proficiency with CRM software and Microsoft Office Suite.

Preferred Skills

• Knowledge of furniture design trends, materials, and the production process.

• Experience in both B2B and B2C sales environments.

• Familiarity with e-commerce sales and digital marketing strategies.

Working Conditions

• Office and showroom-based, with regular visits to clients and potential accounts.

• Occasional travel to industry events, trade shows, and client sites as needed.

The Furniture Design Manager is responsible for overseeing the design and development of furniture products, ensuring alignment with brand identity, market trends, and customer needs. This role involves leading a team of designers, collaborating with other departments such as production and marketing, and driving innovation in furniture design. The ideal candidate possesses a blend of creative vision, technical skills, and leadership ability to deliver functional, aesthetic, and marketable furniture pieces.

Key Responsibilities

1. Design Management

• Oversee the end-to-end design process, from concept creation to final product development.

• Ensure designs align with brand standards, customer preferences, and market trends.

• Approve design sketches, 3D models, and prototypes to ensure they meet quality standards and specifications.

2. Team Leadership

• Lead and mentor a team of designers, fostering a collaborative and creative work environment.

• Assign projects, set priorities, and ensure timely project completion.

• Provide constructive feedback to enhance team members’ skills and growth.

3. Product Development

• Collaborate with the product development team to transition designs into manufacturable products.

• Work with suppliers and material vendors to select quality materials that align with design and cost requirements.

• Ensure that designs consider functionality, durability, and cost-effectiveness.

4. Market Research & Trend Analysis

• Conduct market research to identify current trends, customer preferences, and competitor offerings.

• Use research insights to guide design direction and keep the brand’s product line relevant and innovative.

• Attend trade shows, workshops, and design exhibitions to stay updated on industry advancements.

5. Quality Assurance

• Oversee quality checks and standards across the design and production processes.

• Ensure that all furniture designs meet ergonomic, functional, and safety standards.

• Resolve design issues during the prototype and manufacturing phases.

6. Cross-Functional Collaboration

• Work closely with the sales and marketing teams to understand customer feedback and market demands.

• Partner with engineering and production teams to ensure feasibility and manufacturability of designs.

• Collaborate on marketing materials and product presentations.

7. Budget and Timeline Management

• Manage the design team’s budget and ensure projects are completed within financial limits.

• Develop project timelines, track progress, and ensure timely delivery of all design initiatives.

Qualifications

• Education: Bachelor’s degree in Furniture Design, Industrial Design, Interior Design, or a related field.

• Experience: At least 5-7 years of experience in furniture design, with a minimum of 2-3 years in a managerial or supervisory role.

• Skills:

• Strong aesthetic and creative abilities, with an eye for detail.

• Proficiency in design software such as AutoCAD, SketchUp, 3D Studio Max, and Adobe Creative Suite.

• Knowledge of furniture manufacturing processes, materials, and construction techniques.

• Excellent leadership and project management skills.

• Strong communication and interpersonal abilities.

Preferred Skills

• Familiarity with sustainable design practices.

• Experience working with international teams or remote design/production partners.

• Knowledge of marketing principles to effectively position and present furniture products.

Working Conditions

• Primarily office-based, with occasional travel to manufacturing sites and trade shows.

• Collaborative work with cross-functional teams and regular communication with external vendors and clients.

ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBridge was founded by a team of passionate dedicated experts with a vision to achieve customer success through technology enablement. We bridge the technical gaps to help enterprises' vision come true and expand their business on a global scale. To date, ByteBridge has been trusted by some of the world's leading international companies.

Position Summary:

The Service Delivery Manager leads a team to ensure successful post-sales implementation and support for data center and IT projects. This role oversees technicians, engineers, and project managers, managing team workloads and setting priorities. With proven experience in data center design and infrastructure, the manager collaborates closely with customers and internal teams to address project needs, ensuring seamless service delivery and effective communication across Sales, Project Management, and Engineering.

Main Duties and Responsibilities:

• Take ownership of high-quality data center and IT service delivery, ensuring adherence to industry standards and client expectations.
• Develop and document training materials and best practices for your team.
• Manage SLAs, daily deliverables, and project milestones, supporting presales with data center expertise for project scoping and pricing.
• Oversee contractor selection, performance, and compliance; handle vendor interactions and maintain quality control on job sites.
• Coordinate internal and external scheduling to optimize project delivery, with clear end-of-day and project status reporting.
• Maintain, improve, and document service delivery processes, including contributions to customer statements of work and related documentation.
• Lead communication with GCs and subcontractors on construction sites, overseeing permitting and insurance requirements as needed.
• Facilitate team meetings and 1:1s to strengthen working relationships and discuss ongoing projects, team performance, and process enhancements.
• Required Skills and Experience:
• Strong independent thinking, written and oral communication, and customer service abilities.
• Proven experience reading and interpreting construction and technical drawings.
• Expertise in large-scale data center and corporate IT environments, including systems planning, engineering, and network knowledge.
• Vendor management experience with the flexibility to adapt to shifting priorities, meet deadlines, and perform under pressure.
• Demonstrated problem-solving skills and the ability to quickly learn new software applications.

Qualifications:

• Degree in electrical, mechanical, or IT-related fields preferred; equivalent work experience accepted.
• Minimum 3 years of management experience, with 4-6 years in a Service Delivery Manager role or similar.
• Preferred Technical Skills:
• Project management and certifications such as CDCD, CDCP, CDCM, CDCMP, or ITIL.
• Experience with cabling installations and certifications (BICSI, A+, etc.).
• Familiarity with audio-visual systems installation and construction management.

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services.

The opportunity

With our Data & Analytics team in FSO experiencing rapid growth, now is an exciting time to join us on this journey. We are looking for talent with a passion for data and the know-how to partner with our to clients to disrupt and transform Financial Services organisations.

We are seeking a skilled Data & AI Engineer to join our dynamic team. The ideal candidate will support the development and deployment of scalable and optimized AI/machine learning (ML) models. The role focuses on working with large volumes of real-time, unstructured data to build AI/ML solutions that transition from theoretical models to practical applications. The Data & AI Engineer will also run performance tests, troubleshoot, and ensure smooth operationalization of these models in a production environment while leading and overseeing project teams towards completion.

Key Responsibilities:

• AI/ML Model Development & Optimization: Design, develop, and optimize AI and machine learning models for real-time applications. Build algorithms for data extraction, transformation, and loading (ETL) to manage large volumes of unstructured data.
  
• Model Deployment:Work closely with data scientists to deploy AI/ML solutions from theoretical models to production-ready systems. Collaborate with software engineers to ensure proper integration of models within relevant platforms.
  
• Performance Testing & Debugging:Run experiments to assess the performance of deployed models in real-time environments. Identify, troubleshoot, and resolve issues that may arise during deployment, ensuring model reliability and scalability.
  
• Collaboration & Cross-functional Work:Collaborate within a multidisciplinary team, applying your expertise in statistics, data science, and programming. Work closely with data engineers, software developers, and other stakeholders to ensure cohesive AI solution delivery.
  
• Technology & Platform Support:Stay up to date with the relevant software platforms and infrastructure necessary for deploying machine learning models. Ensure compatibility and seamless integration with the firm’s technical stack and production systems.

To qualify for the role, you must have

• Minimum 10 years’ experience in Financial Services (either industry or consulting and appropriate to your level). Preferably a year of consulting experience in any of the Big 4 or consulting firms.
• Proficiency in scripting and programming languages such as Python, R, or Java.
• Strong experience in data extraction, transformation, and loading (ETL) processes for large, unstructured data sets.
• Solid understanding of AI/ML model deployment practices, including cloud-based platforms (AWS, GCP, or Azure).
• Experience running model performance tests, identifying bugs, and implementing solutions in production environments.
• Knowledge in statistics, data science, and machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.
• Ability to work collaboratively in a fast-paced team setting.
• Proficiency in scripting and programming languages such as Python, R, or Java.
• Strong experience in data extraction, transformation, and loading (ETL) processes for large, unstructured data sets.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

• 5 days work
• 830am-6pm
• $5000-$7500
• Henderson Road, Apex @ Henderson

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network/system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive specialized in IT/Computer - Software or equivalent.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Scrum Master

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Scrum Master to lead the implementation of payment engine platform, including successful integration of the platform with ecosystems

Responsibilities:

- Facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)

- Remove impediments and protect the team from external distractions

- Coach the team on Agile methodologies and Scrum framework

- Ensure the team understands and follows Scrum values and principles

- Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.

Requirements:

- Proven ability to lead agile teams and manage delivery of complex, integration technology-related projects in a matrix organization

- Familiar working with product and service vendors, and with the onshore-offshore delivery model

- Proven track record to drive senior level discussions

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month renewable contract with 2 months' notice period."

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Seeking a Tech-savvy solution driven Network production engineer Level2. Be apart of a dynamic global team supporting one of the largest customer install base. Independently discover and partner with various teams, developing a strong understanding behind application interconnectivity.

Possess the ability to lead on technical triages working closely with application, systems, vendors. Restoring stability to customer services in the quickest time factoring risks and potential reoccurrences.

Responsibilities:

• Possess a high level of curiosity in the networking space
• Experience lead in driving customer service remediation / mitigation
• Event monitoring with state of the art tools and customization
• Validation post change window. Certify completion without impact
• Competent in collecting packet captures on complex problem and using it to isolate and identify potential root cause
• Participate in post incident review for high impacting network related issues. Assist in the follow-up and potential permanent fixes with the respective teams/vendors

Required Skills:

• Cisco routing and switching exposure and certification
• F5 Loadbalancer covering an understanding of irules
• Have a working exposure to Firewalls / Proxy / DNS
• Possess good logical and critical thinking skills
• Shift work, includes weekends

Desired Skills:

• Interests in automation and toll reduction
• Project leadership
• Background in network security

IT Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

HR Functions

• Collects, consolidates and prepares all local, regional and corporate HR reports and other reports for HR planning.
• Work in collaboration with business and regional HR team to identify training needs, recommends, develop and delivers appropriate management trainings.
• Review and improve the compensation policy to the specific situations of each company and market (e.g., Drives incentive schemes and improves existing).
• Monitor business process and secure the optimization of team’s resources and support the improvement of HR processes efficiency.
• Conduct salary surveys and benchmarks competitiveness of compensation and benefits in the region, develop and review salary structure.
• Provides guidance, timeline and coordinates the roll-out of Annual Performance Review exercise.
• Accountable for all HR policies and procedures, ensuring that the policies & procedures are designed, reviewed, monitored and implemented successfully.
• Provide consultation and advice to management on HR issues.
• Responsible to drive the development and implementation of the HR Business Partnering in alignment with organization’s needs.
• Works with managers to monitor and manage employee relations issues.
• Collects employee opinions and acts as bridge of communication between management and employees.
• Support HR team executes company activities such as team building activities, in house bonding projects.

Talent Acquisition

• Develop, implement, maintain strategies and processes to meet current and future business hiring needs, ensuring a positive experience for both internal and external candidates and stakeholders.
• Deliver key talent acquisition programs and initiatives in the region.
• Identify areas of opportunity and continuous improvement with a focus on experience and efficiency.
• Ensuring recruitment adheres to employment laws and regulations.
• Recruit talent and succession external pipelines for business-critical positions.
• Align with corporate talent acquisition on global frameworks, processes and tools.
• Coach hiring managers on the recruiting process, interview techniques, and selection criteria. Ensure managers have the tools needed to select the most qualified candidate.
• Be a subject matter expert for Talent Acquisition team in terms of sourcing channels, special job media campaigns, advanced search capabilities, pipelines.
• Work collaboratively across HR teams to achieve high synergy in talent attraction and cultivation efforts.
• Enable process enhancements to create positive experience for candidates.
• Oversee team responsible for delivery against company’s staffing goals, from identification of talent, to attracting candidates, assessment, and onboarding.

Requirements

• 10+ years of relevant experience, with at least 5 years HR experience in management level, preferably in internet / ecommerce industry
• Hands-on experience on HR operations and management in Southeast Asia countries.
• Excellent written and verbal communication skills in both English and Mandarin to liaise with Chinese associate
• Working and practical knowledge of multiple human resource disciplines including talent acquisition, compensation practices, organizational design, performance management, employment laws, employee relations and diversity etc.
• Being highly familiar with the end-to-end recruitment process and have a good understanding of market insights and recruitment trends.
• Strong organizational skills and the ability to use independent judgment in prioritizing tasks, demonstrates the ability to solve difficult problems with effective solutions

About Us:

TSGS is on a mission to revolutionize communication and transactions. We're building a cutting-edge chat app that seamlessly integrates messaging with secure and convenient in-app payments. As the Senior Backend Developer for our Singapore division, you'll be instrumental in architecting the robust backend systems that power this innovative platform and empowering the talented team that brings it to life.

Role Overview:

We're searching for an experienced backend developer. You'll be responsible for designing, developing, and optimizing our server-side architecture while recruiting, mentoring, and setting the technical direction for our Android, iOS, and Electron (desktop) app developers.

Key Responsibilities:

• Collaborate with cross-functional teams to design and implement backend services using Golang and other relevant technologies.

• Work with databases such as Cassandra, ensuring efficient data storage, retrieval, and maintenance.

• Implement messaging solutions using NATS.io for reliable communication between microservices.

• Utilize in-memory caching systems like Redis for optimized data access.

• Implement and maintain infrastructure as code using Docker and Terraform.

• Monitor, troubleshoot, and optimize system performance using Grafana, Loki, and Prometheus.

• Contribute to the development of scalable and robust cloud-based solutions on GCP.

• Write clear and concise API documentation and design APIs that adhere to best practices.

• Collaborate with front-end developers to integrate user-facing elements using server-side logic.

• Write unit and end-to-end tests to ensure the reliability and stability of developed features.

• Demonstrate expertise in Unix systems and a comfort level with Bash scripting.

Required Experience:

• 5+ years of professional experience in Golang or other strongly typed languages (C++, Java).

• Solid understanding of databases, tables, indices, and distributed systems.

• Knowledge of parallelism, locking, synchronization, and race conditions in software development.

• Familiarity with caching mechanisms and cache invalidation strategies.

• Experience in cloud infrastructure, preferably GCP or AWS.

• Proficiency in Unix systems and comfort in the terminal.

• Strong commitment to writing comprehensive tests for all developed features.

• Good understanding of API design principles and best practices.

Helpful Experience:

• Previous experience with Cassandra or other distributed databases.

• Familiarity with Docker, Redis, Terraform, and Grafana.

• Knowledge of Kubernetes (experience not mandatory but beneficial).

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Requirements

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing local HR and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the HR and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.

Job Title: Senior Product Manager

Company:

Join our dynamic team at a global internet company renowned for innovation, rapid development, and a fast-paced work environment. As we serve millions of users worldwide, we seek a Product Manager with a global mindset, adaptability, and a proactive approach to drive high-impact results.

Job:

The App Product Manager will oversee the development, launch, and lifecycle management of mobile and web applications for a global audience. This role demands strategic planning, close collaboration with cross-functional teams, and the ability to make swift, data-driven decisions. A strong command of English is required, and proficiency in Chinese is preferred to better collaborate with our international teams and serve our diverse user base.

Responsibilities

• Product Strategy and Vision: Define and communicate the product vision, strategy, and roadmap aligned with business goals in a competitive global landscape.
  Conduct thorough market research and competitive analysis to shape the app’s strategic direction.
  Identify and prioritize user needs and pain points to guide feature development, enhancing user satisfaction and retention.
  
• Product Development and Management: Work closely with design, engineering, and other key teams to develop features aligned with the app’s vision.
  Prioritize features based on user needs, market trends, and technical feasibility, adapting quickly as new data emerges.
  Oversee the product lifecycle from ideation through launch, growth, and ongoing updates in a fast-paced environment.
  
• User Experience and Interface: Partner with UX/UI designers to create a seamless user experience tailored to a global audience.
  Use feedback and user research to continuously refine and improve app usability and functionality.
  Ensure all app features align with the intended user journey and global design standards.
  
• Data Analysis and Optimization: Track and analyze app metrics like retention, engagement, and conversion rates for a diverse user base.
  Leverage data insights to drive continuous improvement, ensuring the app’s competitive edge.
  Conduct A/B testing and other experiments to validate hypotheses and enhance user experience.
  
• Cross-functional Coordination: Act as the primary liaison between engineering, marketing, sales, and customer support teams worldwide.
  Coordinate product launches with speed and precision, ensuring alignment across all teams.
  Lead regular meetings to keep stakeholders updated on product status, timelines, and any challenges.
  
• Project Management and Execution: Set and manage product timelines, facilitating the timely delivery of updates and releases.
  Optimize project management processes to enhance efficiency and quality across global teams.
  Proactively address potential roadblocks to maintain momentum in a fast-paced work setting.
  

Qualifications

• Education: Bachelor’s degree in business, marketing, computer science, or a related field; MBA or relevant advanced degree is a plus.
• Experience: 5+ years in product management, ideally in mobile/web applications, with a demonstrated ability to thrive in a fast-paced, global work environment.
• Skills:Strong understanding of the app development lifecycle and familiarity with Agile methodologies.
  Excellent analytical skills with the ability to make data-driven decisions swiftly.
  Proficiency in product management tools (e.g., JIRA, Asana, or Trello) and analytics tools (e.g., Google Analytics, Mixpanel).
  Exceptional communication and leadership skills; fluency in English is required, and Chinese proficiency is preferred.
  Experience in user research and A/B testing is advantageous.
  

Preferred Skills

• Familiarity with the global mobile app industry, including trends and best practices.
• Knowledge of design thinking, UX/UI principles, and experience working with global design teams.
• Experience with app monetization models, such as in-app purchases, subscriptions, or ad-supported structures.

Responsibilities:

• Strategic planning for IT security investments and technology adoption to maximize effectiveness of IT security controls against rapidly evolving threats
• Develop and maintain common standards, methodologies and best practices for security management to ensure IT systems are designed with due considerations for security
• Provide consultancy and advice on IT security architecture and design considerations to IT project teams
• Lead in the design and implementation of IT security platforms and their associated software which may include access control solutions, identity and access management platforms, data protection technologies, anti-malware, vulnerability management, security monitoring and compliance tools
• Perform security review of IT system
• Ensure security best practices and compliance standards are implemented on IT system
• Liaise with internal and external stakeholders on cyber security issues to keep everyone abreast of expectations, project/issue status and completion
• Track and analyse IT security metrics for optimal effectiveness and benchmarking

Requirements:

• Background in Engineering or Computer Science
• 8 or more years of working experience in IT Security
• Strong experience in DLP and IAM
• Relevant certifications in networking or cyber security, e.g. CISSP, CISM, CISA, CRSIS preferred
• Experience with DevSecOps methodologies and processes preferred
• Experience in security architecture of cloud native applications preferred
• Experience in providing security advisory and consultancy on application and services, including the design, development, implementation and/or management of the system
• Understanding of CI/CD tools
• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organizations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernize their organisation / technology, and position themselves for the future. We support
this through a range of services focused on growth, productivity, ways of working, and digital transformation.

As part of a PwC’s global reach and breadth of capabilities, we work closely with our internal network of experts and innovation centers while partnering with external technology and industry leaders to drive
lasting change for clients.

About the Role

As a FS Technology Manager, you will lead on-the-grounds delivery of engagements whilst helping to build the FS S&O practice as part of the broader team. From a delivery perspective, you will lead client interactions and delivery of work alongside leaders and junior teammates for general IT strategy and digital/technology transformation projects in the FS industry. You will have responsibility for execution of client delivery through identifying client needs, approaches to problems, defining work plans, and management of work. Working with your leaders, you will help to activate the best of the PwC network to ensure that we are leveraging our capabilities whilst bringing your perspective.

As a Manager, you will be a role model for our junior team members, both in terms of development of core competencies and unlocking leadership potential.
From a practice development perspective, you will help to build and sharpen our offerings to clients. You will contribute to thought leadership, encompassing both generation of external publications and internal innovation of our client offerings. Using your business acumen and your experience in Financial Services,
you will have your client’s futures in mind by pre-empting their problems and showing them how we can
help.

About you

You are likely to be a Financial Services Technology professional with the following key attributes:

• 5-8 years experience in a management or technology consultancy and/or industry
• Experience in aligning business and technology strategies, designing innovative technology solutions to solve complex business problems, preferably in FS industry
• Good understanding of emerging digital and technology topics and trends with broad digital/technology skills and knowledge to lead work within one of the following architecture domains of enterprise, applications, data, or infrastructure including cloud
• Understanding of architecture design principles and experience in architecting modern financial services digital solutions
• Strong analytical skills, problem solving ability and conceptual thinking, comfortable in a hypothesis-based environment and ability to frame strategic challenges from a technologist perspective
• Strong personal presence, combined with compelling and professional presentation and communication skills
• Minimum of a bachelor’s degree preferably in an IT/Computer Science, Engineering or related discipline
• Agile, Scrum, AWS / Azure Solutions Architect, DevOps or equivalent certifications will be advantageous
• Flexibility to travel within SEA region

**Responsibilities:**

- Assist the sales team in achieving sales targets and goals.

- Negotiate contracts and close agreements to maximize profits.

- Handle customer inquiries and provide information about products/services.

- Assist in preparing sales reports and presentations.

**Qualifications and Skills:**

- no experience needed

- Fresh graduates and diploma holders are welcome

- Fluent in Chinese in order to liase with internal and external stakeholders

**Other Benefits:**

- Competitive basic salary.

- Flexible working arrangements to support your professional growth.

- Convenient location near Raffles Place MRT.

- Earn attractive sales commissions.

- Comprehensive medical benefits to maintain your well-being.

- 13th month bonus

Job Summary:

The Purchasing Director for Technology & Cloud Services is responsible for developing and executing procurement strategies specifically for networking, cloud, and infrastructure services. This role involves managing supplier relationships, negotiating contracts, and ensuring cost-effective acquisitions aligned with business needs in a rapidly evolving technology landscape. The Purchasing Director will also focus on expanding the supply chain into new markets and work closely with internal stakeholders to align procurement strategies with organizational goals.

Key Responsibilities:

• Procurement Strategy in Technology Services: Develop and implement purchasing strategies specifically for network hardware, cloud services (e.g., AWS, Azure), and other technology infrastructure needs, ensuring best-in-class sourcing practices.
• Supplier Management: Build and manage relationships with key suppliers and service providers in the technology sector, with a focus on cloud and infrastructure vendors, ensuring performance and reliability.
• New Market Expansion: Explore and secure new suppliers and partnerships in emerging markets to enhance the company's technology supply chain, especially in networking and cloud services.
• Cost Optimization: Negotiate contracts and optimize costs for cloud, networking, and software services, ensuring both value and scalability as the company grows.
• Travel Requirements: Willingness to travel internationally (up to 40%) to visit suppliers, attend technology and procurement events, and expand sourcing opportunities in new markets.
• Cross-functional Collaboration: Work closely with IT, finance, and operations teams to align technology procurement needs with business objectives, ensuring the timely implementation of network and cloud infrastructure.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field. A Master’s degree is a plus.
• Minimum 8-10 years of experience in procurement or supply chain management, with at least 5 years in a leadership role in the technology sector.
• Proven experience in sourcing and managing suppliers for cloud services, networking equipment, and infrastructure technologies.
• Familiarity with key vendors in the cloud sector (e.g., AWS, Azure, Google Cloud) and technology procurement best practices.
• Fluency in Mandarin and English, both written and verbal, is required.
• Strong analytical and negotiation skills, with a strategic approach to cost optimization and supplier performance.
• Proficiency with ERP systems and supply chain management software.

Preferred Qualifications:

• Experience in opening new markets and sourcing in Asia, particularly in tech-driven industries.
• Knowledge of emerging technologies and trends in networking, cloud, and IT infrastructure.
• Certifications in procurement, supply chain management, or technology asset management.

Key responsibilities:

1. Work closely with business stakeholders to gather requirements and translate them into effective technical solutions.
2. Guide and mentor a team of Java developers, fostering their professional growth and ensuring high-quality deliverables.
3. Oversee the design, implementation, and management of enterprise applications using Java/J2EE.
4. Supervise the development and maintenance of Java-based services and applications.
5. Manage and prioritize backlog items while coordinating efforts between onsite and offshore teams.
6. Lead discussions on software architecture, design, and development strategies.
7. Implement and maintain coding standards, best practices, and architectural guidelines.
8. Oversee performance monitoring, optimization, and troubleshooting of Java applications.
9. Stay informed about the latest trends in the Java ecosystem and propose enhancements to existing systems
10. Safeguard application security and ensure compliance with industry standards and regulations.
11. Offer technical guidance and support for production issues, ensuring timely resolution.

Requirements:

1. Proficient in build tools like Maven and Gradle, as well as version control systems such as Git.
2. Proficient in front-end technologies such as JavaScript, Angular, or React.
3. Extensive knowledge of Java, J2EE, Spring, and Spring Boot, focusing on enterprise application development.
4. Experience in developing RESTful and SOAP web services.
5. Advanced proficiency with Object-Relational Mapping (ORM) frameworks such as Hibernate and JPA.
6. In-depth knowledge of application servers, including Tomcat, JBoss, and WebSphere.
7. Solid comprehension of microservices architecture and its practical application.
8. Strong understanding of database technologies, including both SQL and NoSQL.
9. Familiarity with cloud services, preferably AWS or Azure.
10. Understanding of containerization and orchestration tools like Docker and Kubernetes.
11. Experience with Continuous Integration and Continuous Deployment (CI/CD) practices and tools.
12. Strong grasp of software architecture patterns and design principles.
13. Knowledge of DevOps practices and methodologies.

Our company is at the forefront of innovation in financial technology. Our mission is to develop AI-driven strategies that predict market trends.

We're looking for talented individuals to join our newly founded trading team in our Singapore office as Machine Learning Developers with a specialization in predictive finance.

Responsibilities:

• Develop and implement machine learning predictive models.
• Collaborate closely with team members to create data-driven trading strategies and algorithms.
• Conduct research on academic literature.
• Explore various data sources to craft insightful features for machine learning models.
• Continuously improve and monitor the performance of the ML models.
• Stay up-to-date with the latest trends in machine learning.

Qualifications:

• Bachelor’s, Master’s, or Ph.D. in Computer Science, Mathematics, or a related field.
• Experience: 5+ years of experience in machine learning.
• Technical Skills: Proficient in Python, R, TensorFlow, PyTorch, or similar machine learning frameworks.
• Financial Acumen: Interest in financial markets, trading, and economics. A deep understanding of these subjects is strongly preferred but not required.
• Problem-Solving: Outstanding problem-solving skills with the ability to apply machine learning techniques to complex market data.
• Communication: Strong verbal and written communication skills to work effectively within our collaborative team.

Preferred Qualifications:

• Experience with time-series analysis and forecasting.
• Knowledge of the financial industry and experience working with big data.
• Independent research experience.

Responsibilities:

• Responsible for the research and implementation of related algorithms in the fields of task-based dialogue, open domain QA , and customer service Chatbot.
• Drive core technology development for LLM (especially for RAG and chatbot) continuously optimizing comprehension, reasoning, and generation capabilities.
• Collaborate with cross-functional teams, to integrate advanced LLM solutions into existing systems, ensuring seamless operation and maximum impact.
• Work closely with prompt engineers to refine and optimize prompt design, enabling more accurate and contextually relevant outputs from LLMs.
• Conduct cutting-edge research to stay ahead of the latest developments in LLM and AGI technologies, applying these advancements to solve complex business challenges.
• Develop scalable and robust LLM/RAG frameworks that can be adapted to chatbot, driving innovation and maintaining a competitive edge in the market.

Requirements:

• Programming skills, data structure and algorithm skills, proficient in C/C++ or Python programming language.
• Hands-on experience in the field of machine learning, especially in large language models (LLMs) and generative artificial intelligence.
• Excellent problem analysis and solving skills, and passionate about solving challenging problems.
• Stay ahead of the latest developments in LLM and AGI technologies.
• Passionate about technology, good communication skills and teamwork spirit.

Role Description

This is a full-time on-site role for a Software Quality Assurance Engineer at Vama in Singapore. The Software Quality Assurance Engineer will be responsible for software quality, quality assurance, software development, manual testing, and ensuring the highest quality of software across mobile (iOS and Android), desktop (React Electron), and cloud platforms (GCP). You will work closely with development teams to create and execute test plans, identify bugs, and ensure a seamless user experience.

Key Responsibilities:

• Designed, developed, and executed detailed manual test plans, test cases, and test scripts for iOS, Android, and React Electron desktop applications.
• Perform functional, regression, and exploratory testing to identify defects and ensure product stability and performance.
• Collaborate with cross-functional teams, including developers, product managers, and designers, to understand product functionality and requirements.
• Participate in test planning, estimation, and coordination of testing activities within an Agile development environment.
• Identify, document, and track bugs using QASE or similar test management tools.
• Verify bug fixes and ensure they meet the required specifications.
• Integrate testing processes with continuous integration pipelines (CircleCI) for improved development workflows.
• Ensure proper documentation of testing results and provide feedback for product improvements.
• Test cloud-based applications hosted on Google Cloud Platform (GCP), ensuring scalability and performance requirements are met.

Requirements:

• Experience in Manual Testing: Proven experience in manual testing across web, mobile (iOS/Android), and desktop (React Electron) applications.
• GCP Expertise: Strong knowledge of Google Cloud Platform (GCP) and testing cloud-based applications.
• Mobile Testing: Experience in testing mobile applications on iOS and Android platforms.
• Desktop Testing: Experience with desktop applications, particularly React Electron.
• Test Management Tools: Proficiency with QASE or similar test management platforms for documenting and managing test cases.
• Continuous Integration Tools: Hands-on experience with CircleCI or other CI/CD tools.
• Strong Analytical Skills: Ability to analyse complex systems, debug issues, and provide detailed reports.
• Attention to Detail: A meticulous approach to testing to ensure all edge cases are covered.
• Collaboration: Strong communication skills and ability to work in a team-oriented environment.

Qualifications

• Software Quality, Quality Assurance, and Software Quality Assurance skills.
• Experience in Manual Testing and Software Development.
• Strong analytical and problem-solving abilities.
• Knowledge of testing methodologies and tools.
• Effective communication and collaboration skills.
• Attention to detail and accuracy.
• Bachelor's degree in Computer Science or related field.
• Certifications in quality assurance are a plus.

The HR BPO Executive is responsible for supporting the delivery of outsourced HR services to clients, ensuring that HR processes like payroll, recruitment, benefits administration, and compliance are efficiently managed. This role requires strong attention to detail and a deep understanding of HR practices in Singapore, ensuring that services meet statutory requirements and client expectations. The HR BPO Executive will work closely with BPO team and clients to maintain high levels of service delivery.

Responsibilities:

Payroll Management

- Process monthly payroll for clients, ensuring accurate and timely salary disbursements, CPF contributions, income tax filings (IR8A/IR21), and other statutory submissions.

- Ensure payroll records are compliant with the Ministry of Manpower (MOM) and other local regulatory bodies.

- Handle payroll queries from clients and employees, providing accurate and timely responses.

Recruitment Support

- Assist in managing outsourced recruitment processes, including job postings, candidate sourcing, interview scheduling and interviewing, as well as coordination.

- Ensure all recruitment processes are aligned with local employment regulations, including proper documentation for new hires.

Employee Benefits Administration

- Manage employee benefits processing, such as leave applications, medical claims, and insurance enrolment, ensuring all transactions adhere to client policies.

- Handle employee benefit queries from clients and employees.

HR Compliance & Data Management

- Ensure client compliance with local labour laws, including MOM regulations, Fair Consideration Framework (FCF), and Employment Act.

- Maintain accurate and updated employee records in compliance with the Personal Data Protection Act (PDPA).

- Support clients in the preparation of statutory reports and audits.

Client Support & Service Delivery

- Serve as the first point of contact for client queries related to HR processes, providing prompt and professional assistance.

- Work closely with the Management Team to ensure service delivery aligns with client expectations and service level agreements (SLAs).

- Assist with onboarding new clients, ensuring a smooth transition into outsourced HR services.

Process Improvement & Technology Utilization

- Identify opportunities to streamline HR processes and improve efficiency using HR software systems.

- Support the implementation of new HR tools and systems for clients, providing training and ongoing support.

Requirements:

- Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field.

- At least 2-3 years of experience in HR operations, payroll, or HR outsourcing, with a focus on Singapore labor laws and regulations.

- Experience in managing payroll via HR systems is highly desirable.

- CEI certified preferred

Skills and Attributes:

- Strong attention to detail, with the ability to manage multiple tasks in a fast-paced environment.

- Discretion in handling sensitive information.

- Proficient in English and Chinese to liaise with Chinese associates.

- Customer-focused with strong problem-solving skills.

- Ability to work independently and as part of a team, with a high degree of accountability.

- Proactive, with the ability to manage time and prioritize effectively.