Voice Engineer

Responsibilities:

· VOIP Domain Knowledge : Strong knowledge and experience in VOIP Protocols : SIP, H.323, RTP, RTCP, SRTP, TDM, MGCP

· Trouble-shooting Skills : Hands on debugging experience of GDB, call analysis through Wire Shark

· Develop, maintain and document the installation and configuration procedures.

· Contribute to and maintain system standards.

· To provide the end to end application support and maintenance to our existing customers.

· Coordinate with team, documentation, implementation, training and support

· Prepare, update and deliver regular project status update

​

Job Requirement:

• Degree in Information Technology IT/Telecommunication/Computer Science or equivalent.
• Strong knowledge of IVR and Contact Center technology
• Experience using and leveraging APIs
• Proficient in one or more development or scripting languages, such as Lua, with experience in software development.
• Strong knowledge of FreeSWITCH will be an advantage.
• Knowledge of networking concepts like Firewall Configuration, Switch Configuration, LAN Troubleshooting, Network Tracing, WAN etc.
• Experience in managing SBC and Media Gateway will an advantage.
• Knowledge of VOIP, installation, customization and development.
• Strong knowledge in IP Telephony & VoIP System (TCP, UDP, RTP etc) will be an
• advantage.

Essential Skills-

• Team player with good interpersonal and communication skills.
• Excellent analytical skills and high level of aptitude.
• IT Support experience will be an advantage.
• Independent, passionate, resourceful and able to work with minimum supervision.
• Able to start work immediately or with short notice.

Responsibilities:

• Manage IT Security Protection System, address technical and security issues, and perform Health Checks.
• Review and enhance IT security policies, procedures, and documentation based on industry standards.
• Enforce IT Security Policy compliance, assess security posture, and recommend measures to mitigate threats.
• Develop and enforce security policies to safeguard against unauthorized access and potential threats. Configure and manage IPSEC for secure communication and maintain Access Control Lists (ACLs).
• Implement POA to enhance network security and address vulnerabilities. Develop Plans of Action (POA) based on specific requirements and execute them efficiently.
• Implement and enforce IT security policies on firewalls to safeguard the network infrastructure. Manage and maintain various firewall platforms, including ASA, Juniper SRX, Fortinet, and Palo Alto.
• Utilize network monitoring tools such as SolarWinds, Manage Engine, Netflow, Cacti, and Tivoli to ensure proactive network management and security.
• Analyze and resolve complex network problems, ensuring minimal impact on business operations. Provide comprehensive network support, ensuring smooth operations and quick issue resolution.
• Support Cyber Security Incident management and response for both internal and external parties
• Collaborate with cross-functional teams to address network-related challenges and implement effective solutions.
• Leverage these tools for real-time analysis and reporting on network performance.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 2 years proven experience in information security and network administration. Familiarity with industry best practices and emerging trends in information security.
• Proficient in Cyber and Network Security Management, IT Compliance and/or Risk Management. In-depth understanding of IPv4, Network Address Translation (NAT), Address Resolution Protocol (ARP), and Dynamic Host Configuration Protocol (DHCP).
• Firm understanding of TCP/IP, OSI Layer, network security, network routing and switching, firewall and etc
• Experienced with Gemalto, RSA, Splunk, SEP and other cybersecurity technologies is advantageous.
• Certification in cybersecurity and/or network design (e.g. SSCP, CISSP, CCNA, CISA)
• Strong understanding of ISO27001 and/or PCI Data Security Standards.
• Strong project management and communication skills (written and spoken)
• Be on standby to provide support for critical security alerts and incident management outside office hours.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibility

• End to End handing of Finacle application production incidents with work ranging from incident analysis, driving recoveries along with interfacing systems, communicate on major incidents, Code fix, SIT Testing, UAT Test planning (Scope, duration), review production changes before deployment Source promotion to production
• Application improvements ranging from performance and operational improvements, identification and remediation of system and automate Toils
• Automation of manual activities/ processes and system health checks for production teams and ensuring SLIs/ SLOs are met
• Working in a stretch role to take forward production issues from analysis to production fix/deployment
• Follow production support processes and giving input to strengthen time to time
• Providing status to leads, stakeholders and working with vendors to review the design/fix/enabling for production deployment
• Own communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications with management
• Coordinate recurring issues and ensure long-term resolution through proper incident and problem management
• Working with various teams like infrastructure, development team to resolve, analysis of root cause for complex issues and outages
• Strong stakeholder management skills with focus on continuous service improvement, consistent delivery and stability of production.
• Drives Root Cause Analysis with technology partners, post incident resolution and facilitates RCA reviews.
• Work with Risk team to respond timely to Audit & Risk RFIs. Manage audit walkthroughs
• Must have Good functional knowledge of FINACLE v10.x & v11.x in CASA (Retail and Corporate), Loans, Collaterals, CASA/ TD, WMS, Payments, and interfaces modules.
• Must have Good functional knowledge on Customer Master systems – Finacle and non-Finacle (e.g., Microsoft CRM, Salesforce CRM etc. or in-house Customer Master/ MDM systems)
• Analyze incidents in Finacle and customer master systems and providing solution/work around for the issues independently

Requirements

• Strong experience in the Banking industry with experience in Run-the-Bank (RTB) lead role with a proven track record of working in Finacle environment
• Experience in Finacle application in code development and fixes (Finacle scripting, product, JRXML, Reports, etc). . Should be conversant with the various production deployment methodologies
• Implement Site Reliability Engineering principles with regards to performance, reliability, monitoring, alerting and maintenance in Production environment.
• Pro-active capacity monitoring & observability of production Infrastructure, automated alerting, performance monitoring and reporting tools
• Automation of manual tasks in a core banking ecosystem
• Build and maintain production monitoring and automation solutions
• Build and implement service improvements. Identify, measure and report performance trends – SLIs/ SLOs/ SLAs periodically and improve systems performance and associated performance KPIs
• Good knowledge of infrastructure technologies used, with focus on AIX/ Linux/ Openshift/ Oracle/ Postgres/ MariaDB/ Java in a large Banking environment
• Knowledge of AppDynamics/ ELK and other log/ application monitoring tools and exposure to building Dashboards for monitoring
• Knowledge of Python. Exposure to building Dashboards
• Solid understanding of BAU support, incident, problem management processes as well as escalation management across a diversified environment
• Strong team player, effective at communicating internationally and used to working closely with remote teams
• Understanding of Risk Management, Disaster Recovery, Business Continuity, IT Security Architecture, and IT Regulatory Compliance.
• Present facts and recommendations effectively in oral and written form
• Pro-active, independent, resourceful, and able to work in a team
• High attention to detail with focus on understanding the issues with finding solutions

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

JOB DESCRIPTION

• Issue quotations based on customers’ requirements and follow up on quotations and purchase orders.

• Prepare delivery and invoicing documents for daily deliveries and email to customers.

• Review delivery orders and invoices to identify any errors before delivery.

• Upload invoices to customers’ invoice portal.

• Compile and maintain documents and records of all billings.

• Update all billing procedures.

• Maintain and update customers’ database.

• Prepare monthly or periodic reports of all billings.

• Collaborate with accounting team to support activities on a daily basis.

• Any other ad-hoc duties as & when assigned.

REQUIREMENTS

• Minimum “O” level with three years working experience in office environment using a computer.

• Proficient computer skills and use of Microsoft Office

• Good team player and able to work well independently and in fast-paced environment

• Fluent in Mandarin (speaking and reading) in order to collaborate with Mandarin speaking accounting team to support activities on a daily basis.

• Fluent in English speaking and writing

• Salary depending on experience

• Experience in accounting software is plus

Responsibilities:

• Develop and expand existing Key Accounts.
• Conduct comprehensive market research, monitoring trends, sales performance, and competitor activity.
• Address overseas customer inquiries, provide sales support, and manage site-related issues.
• Conduct joint visits to end-user locations in Southeast Asian regions。
• Exhibit and explain product features and technical information.
• Maintain strong relationships with vendors and clients through regular visits and active follow-ups.
• Enhance product and brand visibility in the market.
• Strategize and execute marketing plans.
• Identify potential opportunities and implement solution-based selling approaches.
• Provide related reports.
• Undertake any additional ad-hoc duties as required.

Requirements:

• Proficiency in English to liaise with overseas clients.
• Any experience of liaising with clients (i.e. Customer Support, Coordinator, etc.)
• Currently based in Singapore.
• Willing to learn Sales.
• Able to go business trip regularly.

Responsibilities but not limited:

• Perform basic book-keeping
• Maintain accurate data on the accounting software and produce the financial report
• Preparation of staff payroll and expenses claims
• Liaise and work closely with bankers, tax advisors and internals to ensure compliance
• Perform other financial and accounting duties as required

Qualifications & Experience:

• Degree in Accountancy or equivalent with minimum 5 years experience in accounting and management
• Able to handle full set of accounts
• Proficient with MC Office especially Excel
• Hands on experience with accounting software
• Strong organizational skills and attention to detail
• Well organized, careful and patient, put enough attention on details
• Able to work independently and as a team in a fast paced environment
• Able to start immediately is preferred

Benefits:

• 14 days annual leave
• Medical, dental and festival allowance
• 13th month AWS
• Annual performance bonus
• Annual increment
• Permanent position available

We are seeking an experienced Java Backend Developer to design, build, and configure applications that meet business process and application requirements. The ideal candidate should have a solid understanding of test-driven development, continuous integration, and continuous delivery, both in principle and in practice. The candidate should possess the ability to create unit tests, integration tests, and integrate with continuous integration and code coverage tools to ensure high code coverage.

Responsibilities:

• End-to-End Development: Take ownership of developing end-to-end features of a system, spanning from user experience to backend code.
• Innovative Solutions: Utilize development skills to deliver innovative solutions that contribute to improving the services provided to our clients.
• Test-Driven Development: Implement and adhere to test-driven development practices, creating unit tests and integration tests to ensure robust and high-quality code.
• Continuous Integration and Delivery: Integrate with continuous integration and code coverage tools to maintain high code coverage and facilitate efficient and reliable software delivery.
• Communication and Interpersonal Skills: Demonstrate excellent organization, communication, and interpersonal skills while collaborating with cross-functional teams.
• Analytical and Problem-Solving Skills: Apply strong analytical and problem-solving skills to work effectively in an unstructured, fast-paced environment.
• Proven experience in application development with a focus on end-to-end feature engineering.

Requirements:

• Proficient in languages relevant to Java Backend development.
• Solid understanding and practical application of test-driven development.
• Experience with continuous integration and continuous delivery principles.

This is a 12-month contract on a full time basis.

Job Description

The successful candidate will be part of a dynamic and fast paced environment that is responsible for digitalizing key business processes in Airline Operations – covering Cabin Crew, Pilots, Ops Control and Safety business units.

Key Responsibilities include:

• Develop modern web development and DevOps practices to develop, test, debug and deploy.
• Develop responsive and mobile friendly web design.
• Develop robust solutions with consideration to security, performance, internationalization, and browser-compatibility.
• Designing and developing Microservices.
• Configure, build, and test the application or technical architecture components.
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
• Plan and execute all required process steps as defined in our methodologies.
• Anticipate, identify, track, and resolve issues and risks affecting the delivery.
• This is an individual contributor role.

Requirements

• Bachelor's Degree in Computer Science or relevant field
• At least 4 years' experience in full stack development framework
• Ability to gain an understanding of customer process and issues
• Professional certification in Cloud Security, AWS Certification and/ or Cloud-related will be preferred
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Technically competent in one or more of the following languages, tools and technologies:Cloud-native development including microservices and serverless environment
  Front-end development such as HTML5, CSS3, BootStrap, Javascript, jQuery, React.js, Redux, Ant Design, Amcharts, Node, Struts, etc
  Server-side development such as Java, Python, Spring/Spring Boot, MyBatis, Flask, Redis, SQLAlchemy, Celery, etc
  Data management e.g. Oracle, Amazon Aurora (MySQL)
  Micro Services / Web services, APIs to design Restful services
  Compute, Kubernetes, Openshift Container Platform (OCP) technologies

The fundamental quantitative researchers develop trading ideas using fundamental and quantitative analysis. A mixed background of finance, programming and statistics is preferred for this position.

Qualifications

• Recent Master’s/ PhD from a finance, accounting, economics or related field. Bachelor’s degree with exceptional performance will also be considered
• Strong background in mathematics
• Possess a strong interest in financial markets
• Advanced quantitative, analytical and problem-solving skills
• Having some industry or quant research experience in work/internship/project is preferred
• Detail-oriented

Pluses

• Experience with Linux
• Solid programming skills in Python or C++

About Us:

We are an ambitious fintech company using AI to predict market trends and provide our customers with leading-edge trading technology. We are on a mission to make top-tier trading tools accessible to retail investors.

Job Overview:

We are seeking a Data Engineer/Data Analyst to join our team in Singapore. This person will be instrumental in ensuring the quality of data feeding our cutting-edge machine-learning models. They will be responsible for cleaning, processing, and organizing vast amounts of data, enabling our predictive models to function at their best.

Key Responsibilities:

-Collect, clean, and process raw data from various sources to prepare it for use in our models.

-Develop and maintain databases, data systems, and data pipelines to ensure consistent data flow.

-Implement data validation processes to ensure data accuracy and reliability.

-Collaborate with our data scientists and machine learning engineers to understand their data needs and deliver high-quality datasets.

-Identify, design, and implement data process improvements: automating manual processes, optimizing data delivery, etc.

-Implement and maintain security measures to keep data safe and confidential.

Required Skills/Experience:

-Degree in Computer Science, Information Systems, or a related field, or equivalent experience.

-Strong experience in data cleaning, preprocessing, and wrangling.

-Proficiency in SQL and experience with other programming languages (e.g., Python, R).

-Experience working with large data sets and managing data pipelines.

-Strong analytical and problem-solving skills.

-Excellent attention to detail.

-Excellent communication skills.

Preferred Skills/Experience:

-Experience in financial data analysis or working in a fintech environment.

-Familiarity with machine learning concepts and processes.

-Experience with cloud platforms (e.g., AWS, Google Cloud, Azure).

-Experience with big data tools (e.g., Hadoop, Spark).

Perks and Benefits:

-Competitive salary.

-Opportunity to work with a dedicated team of experts in AI and finance.

-The chance to be part of a rapidly growing fintech company.

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. 

If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to…

• Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency .
• Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.
• Technical Solution Workshops: Conducting and participating in technical solution workshops.
• Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.
• Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Required Professional and Technical Expertise :

• Automation Solutions Expertise: Familiar with the design, deployment and post production support needed for at least one of the following implementing automation solutions including automating business processes, integrating business systems, observability, application resource management, and proactive incident management.

Preferred Professional and Technical Expertise :

• Automation Technologies: Experience with one more of the following Automation technologies: WebSphere Application Server, Extreme Scale, Cloud Pak for Automation, Cloud Pak for Integration, Tivoli Monitoring, Instana, Netcool, Watson AI Ops or Turbonomics or the equivalent enterprise solution
• Hypervisors: Working knowledge of Hypervisors such as VM Ware and Virtualization management and administration technologies
• Programming Skills: Working knowledge and skills working with Java, Shell scripting, python, Kubernetes, Containers, Perl)

Roles and responsibilities:

• Develop and implement a long-term Information Security & Cyber Security strategies and roadmap to protect corporate information and IT assets.
• Set up Cyber Security policy to standardize practice and govern all the security landscape within the group of companies.
• Provide Information security & Cyber Security strategic advice to senior management.
• Implement Information & Cyber Security testing strategy not limited to penetration testing, code review, black-box, white-box, network security scan and vulnerabilities assessment.
• Carry out independent oversight and enforce business units’ compliance with the Information & Cyber Security policies and standards.
• Drive effective implementation and communication of IT risk management and Information & Cyber Security policies, standards and guidelines.
• Perform regular reviews of the Information & Cyber Security policies and related risk assessment.
• Modernize and optimize the conduct of governance and oversight roles to maintain risk register, third-party vendor assessment, leveraging and advanced analytics for trending and compliance monitoring.
• Manage Information & Cyber Security and Personal Data Protection matters, liaise with different stakeholders and oversee the implementation of it to improve the overall Information Security, Cyber Security and Personal Data Protection.
• Work closely with IT infrastructure and application teams to ensure that overall Information & Cyber Security Architecture governance is embedded into IT operations processes.
• Conduct regular review of Security Operations Center (SOC) activities and proactively identifying and preventing threats.
• Drive the review and enhancement of third-party vendor risk management and establish a holistic framework and structure to manage the risk.
• Ensure the Information & Cyber Security practices are in compliance with applicable laws, regulations and policies.
• Conduct regular communication and refresher briefing to senior management to maintain a good level of Information & Cyber Security and information risk awareness

Requirements:

• Degree in IT/Computer Studies or Diplomas with extensive relevant cybersecurity experience
• At least 5-7 years of relevant working experience in the field of Information Security and Cybersecurity
• Possess at least one of professional cyber security certifications such as CISA, CISSP and CISM. Those with CEH, CRISC will have added advantage.
• Good communication, interpersonal skills, with proven abilities to manage multiple priorities, drive project teams and collaborate across business units and partners to achieve desired goals.
• Possess Information & Cyber Security domain knowledge across areas such as IT architecture and solutions, security operation center, application security, infrastructure & network security, data & information protection, supply chain security, cloud security, Information & Cyber Security regulations and compliance will have added advantage.
• Strong experience and knowledge in technology and Information & Cyber Security standards and policy review, oversight and governance, risk management and audit.
• In-depth knowledge of industry information and cyber security practices, frameworks and standards such as the NIST Cybersecurity Framework and ISO 27001.
• Hands-on working knowledge in managing and delivering security penetration testing, vulnerability management services and application security.

Element has an opportunity for a Metallurgy Technician. In this role, your primary responsibility is to perform routine, metallurgical, mechanical, failure, corrosion testing facilitating metallurgy operations at site or at a laboratory.

This role is based in Tuas location.

Job Duties:

• Perform routine mechanical testing (tensile, bend, charpy impact, hardness) including CTOD and metallurgical testing (micro / macro examinations) Involvement in site / field testing
• Coordinating with the technicians in the team to carry out work as per the planning schedule and assist with hazard identification and risk assessment exercises within their areas of responsibility
• Conduct either or combination of testing, analysis, calibration, monitoring, sampling and collection and sample preparation as directed
• Carry out routine laboratory tests, analysis, machining or preparation in line with authorized technical competence
• Carry out daily sample collection and ensure work compliance to ISO 17025 requirements

Job Description:

• Possess a minimum of Diploma in Metallurgy or related discipline, with 2-4 years of relevant working experience
• Good knowledge on international standards and codes
• Possess driving licence
• Good communication skills
• Self-motivated team playing with excellent organisational and communication skills

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Job Description

• Responsible for supporting SIA Group Finance suite of systems.
• Part of the team that will be responsible for implementation of new systems (including S/4 HANA and other systems) as part of Finance transformation roadmap for SIA Group.
• Develop deep hands-on functional expertise on configuring S/4 HANA and other Finance systems including integration.
• Perform Scrum Master role for multiple squads and assist the squads by removing any impediments, improving team’s throughput and achieve timely deliveries.
• Handle Product backlog comprising of functional improvements, new enhancements and technical debt (e.g. security patching, software version control and application road-map) for applications/products under your charge. Perform Subject Matter Expert (SME) role.
• Liaise with SIA Group internal teams/vendor for changes to impacted applications and monitor timely completion. Support end-to-end System Integration Testing and plan, including documenting test scenarios.
• Perform the role of a Business Analyst by defining and analyzing business requirements with business processes being reviewed for improvements/enhancements.
• Manage the overall delivery of IT projects. Anticipate any potential issues that might impact the project. Track and report project status to project steering committees.
• Ensure that the processes and procedures are followed for audit and Infosecurity compliance.
• Continually streamline and optimise the application and products to reduce incidents and improve resilience and cost of ownership.
• Continually track industry and IT trends in the Finance domain, identify suitable areas and innovation opportunities for potential adoption by business.
• Any relevant ad-hoc duties.
• This is an individual contributor role.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• You should possess a degree in Information Technology or related fields.
• Experience in Agile framework and handling major projects.
• Prior hands-on functional experience in handling S/4 HANA and Invoice automation and other Finance systems.
• Experience in Business Consolidation and, Budgeting and Planning will be an added advantage.
• Good Finance domain knowledge.
• Experience in managing IT systems and projects in the Finance domain.
• Ability to translate business needs into technical solutions.
• Strong critical thinking and Scrum Master skills
• Team player with good inter-personal skills

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

We are seeking a talented and motivated Frontend/Full-stack Developer with expertise in React (for frontend) and Java/Java Springboot (full-stack development). As a key member of our agile development team, you will play a crucial role in building and testing high-quality software applications. The ideal candidate is passionate about delivering exceptional user experiences and is proficient in both frontend and backend development.

Responsibilities:

• Agile Development: Collaborate with cross-functional teams in an agile environment to deliver top-notch software applications, ensuring high-quality and timely delivery.
• Software Engineering Practices: Adopt and implement proven software engineering practices, including pair programming, code reviews, and test-driven development, to maintain and enhance code quality.
• End-to-End Development: Take ownership of developing end-to-end features of a system, from designing user experiences to crafting robust backend code, ensuring seamless integration and functionality.
• Innovative Solutions: Utilize your development skills to deliver innovative solutions that enhance our clients' services, demonstrating a commitment to continuous improvement and staying abreast of industry best practices.
• Cloud-first and Agile Mindset: Embrace a cloud-first and agile mindset, leveraging new technologies to address challenging business problems and contribute to the evolution of our technical stack.

Requirements:

• Proficient in React for frontend development.
• Strong expertise in Java and Java Springboot for full-stack development.

This is a 12 month contract on a full time basis.

Job Description

- Knowledge of Partial accounting

- Perform accounting entries

- Familiar with MYOB software

- Issues invoices, process cheque payment and checking and

reimbursement of petty cash receipts

of petty cash receipts

- Prepare payment vouchers and data entries keying in

Job Requirement

- Diploma in Accounting

- Minimum 2 years working experience

- Good working attitude

We are looking for a Systems Engineer to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.

System Engineer

Primary Responsibilities:

• Providing system support, maintenance, troubleshooting and resolving IT technical issues.
• Involve in project implementation, planning, testing and commissioning.
• Generate documentation, tests plan, service reports and RCA
• Prepare, update and deliver regular project status updates

​Qualifications and Skills Required:

Technical Skills-

• Diploma/Degree in Information Technology IT/Telecommunication/Computer Science or equivalent.
• Strong knowledge of networking concepts like Firewall Configuration, Switch Configuration, WAN, LAN and VLAN Troubleshooting, Network Tracing, DNS, DHPC, IPsec etc.
• Familiar with Cloud Technologies and IT security policy would be an advantage
• Familiar with Windows Server OS and database MSSQL
• Basic knowledge in IP Telephony & VoIP System (TCP, UDP, RTP etc) will be an advantage.

Essential Skills-

• Well organized team player with good interpersonal and communication skills.
• Excellent analytical skills and high level of aptitude.
• Independent, passionate, resourceful and able to work with minimum supervision.
• Training will be provided.
• Able to start work immediately or with short notice.

Role & Responsibilities:

1. Supply on-site application support and metrology solutions to End users in CMP, CVD, Lithography and Etch process groups.

2. To establish good technical relationship (and good communication channel) with customers, have comprehensive understanding of their process and issues.

3. Maintain a high level of knowledge of the semiconductor industry, including future changes and trends.

4. Remain involved and up-to-date with new metrology applications and products.

5. Perform Pre-sale demonstrations and presentations to customers.

6. Help in developing new and current applications in close coordination with LTD or other subsidiaries.

7. Provide sales support and sales related information to the marketing group.

Requirements

1．Above Master’s degree in physical, Material Science Engineering or Chemical Engineering background.

2．Knowledge with Semiconductor process.

3．Must be able to work independently also a team player.

4．Good communication skills.

5．Willing to travel to various regions for training (basic training for up to 2mths) and support activities.

6．Strong analytical skills Multi-tasking, Good attitude and high EQ.

7．Proficient in English and Mandarin.

Job Description & Requirements:

• Ensure that all products are manufactured with utmost efficiency and quality, according to planned protocols using the appropriate technology. Evaluates, products, components and applications by designing and conducting researching programs, applying knowledge of project and materials
• Develops products by studying customers' requirements, researching and testing manufacturing and assembly methods and materials
• Assures products' quality by designing finished products
• Prepare report by collecting, analyzing and summarizing information trend
• Guide assembly of automation module / machine according to mechanical assembly drawing, and electrical schematic diagram
• Able to interpret well on mechanical drawings, assembly drawings and electrical schematic diagrams
• Guide and improve the production performance of the department together with Manufacturing Manager (quality, lead-time, delivery performance, costs)
• Work closely with the Quality department to assure conformity of product to customer requirement
• Monitor and adjust production processes or equipment for quality and productivity
• Other responsibilities that may be assigned from time to time
• Perform ad-hoc tasks when requested

Requirements:

• Degree / Diploma in Mechanical/Electrical/Mechatronics
• 1-4 years of relevant experience preferably in Assembly of Equipment or Test area preferably in Semiconductor Industry
• Experience in maintaining the Quality of Work
• Knowledge of Material BOM’s
• Capable of understanding Engineering drawings for Mechatronics-assembly
• Experienced in Manufacturing Engineering Tools (5S, Process Flow, FMEA, System Risk Analysis, DMAIC, 8D, Control Plan, SOP, SOO, Work Instructions, Root Cause Analysis, Capacity versus Demand)
• Experience in Mechanical Fitting, Cable Routing and Installation of Equipment. Preferably in a Semiconductor Equipment Industry.
• Able to use Solid works to design simple fixtures / jigs
• Technical skills must include basic knowledge of mechanical/Electrical/Mechatronics
• Ability to work independently with minimal supervision

• Provide end user support.
• Handle VIP users ticket as priority, ensure issues are escalate to the correct team for quick resolution.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users’ profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks.
• Responsible in collecting or distributing of devices in onboarding and offboarding process.
• create and update technical documentation and manual.
• Own incidents involving DaaS devices & maintain end to end tracking.

Duties & Responsibilities

Handling of customer questionnaires or documents related to product information, regulatory and religious compliance.

· Completion of customer questionnaires or documents related to product information, regulatory and religious compliance.

Provides regulatory technical support

· Work closely with the PIRA Manager to represent company and participating in trade association meetings.

· Provide technical support to customers and internal departments (sales, creation, operations, etc.) on product information and regulatory issues.

· Keep abreast of current food and flavour legislation and product information.

· Provide support to ensure appropriate regulatory and religious compliance of raw materials and flavour products. This includes legislation within Asia Pacific region, Halal, Kosher, GMO, Allergen and any technical product information related to flavour, food additive and food ingredients.

· Assist to contact relevant Government authorities accordingly to clarify any regulatory-related issues.

· Collaborate and interact as required with relevant personnel from other departments to communicate regulatory requirements.

· Provide support to the PIRA Manager in relevant SAP projects so as to have continuous improvements in the regulatory function. Assist to maintain regulatory and religious documentation system accordingly.

Manage religious management systems and support food safety management system

· Support in applications and audits to certify products Halal with MUIS. Tasks may include the following:

o Contact point for MUIS for routine Halal applications

o Assist in the activities required to coordinate the internal Halal audits

o Provide relevant support in any external audits involving Halal

o Assist in sustaining relevant communication or projects involved in order to ensure that continuous improvements are being made to the Halal Management System accordingly.

WSH related responsibilities

Able to follow Workplace safety and health system and in-house safety rules implemented at the workplace

Able to follow company Standard Operation Procedure and Risk Assessment

Able to comply Workplace Safety and Health guideline

Reporting incident/accident to company Workplace Safety and Health Manager

Able to report/inform HR on Personal Health Risk and Mental well-Being

Not engage in any unsafe or negligent act that may endanger yourself or others working around you

Use Personal Protective Equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment

Experience

Diploma in Food Science, Chemistry, or related courses with at least 7 years of relevant experience in flavor or food and beverage industry

Bachelor's degree in Food Science, Chemistry, or related Science courses with at least 5 years of relevant experience in flavor or food and beverage industry

At least Masters in Food Science, Chemistry, or related Sciences with at least 1 year of relevant experience in flavor or food and beverage industry

Special Skills/Knowledge Required (Technical Competency)

· Intermediate knowledge and skills on regulatory knowledge to provide advice to stakeholders on regulatory compliance and legal matters related to support business decision making

· Intermediate knowledge and skills on regulatory risk assessment to analyse the impact of latest regulatory developments

· Intermediate knowledge and skills on measures/ practices to meet religious requirements such as Halal and Kosher in food manufacturing

· Intermediate knowledge and skills on food safety practices and quality system management in food manufacturing, in particular allergen managment

· Intermediate knowledge and skills on documentation control to facilitate referencing of process and systems information to comply with company requirements

Generic Skills (Personal Traits)

· Intermediate teamwork skill/trait: Facilitate work team activities, provide assistance and support needed by team members and promote ownership and commitment among team members to work goals to improve team performance.

· Intermediate communication skill/trait: Articulate and discuss ideas and persuade others to achieve common outcomes.

· Intermediate interpersonal skill/trait: Detect and decipher emotions of others to manage interpersonal relationships in social situations.Basic decision making skill to choose a course of action from various alternatives using a reasoned process to achieve

· Intermediate decision making skill: Make decisions in a complex setting to achieve intended goals using a structured process and multiple sources of available information.

Intermediate problem solving skill: Identify less perceivable problems and use problem solving tools and techniques to solve the problems.

**Note - Candidate should be willing to come to office EVERY DAY. This is not a remote or hybrid job.** Candidate will be required to extend on days as this is an IT Job.

Working hours are from 8:30 AM - 5:30 PM

● Responsible for managing org wide G-Suite Administration (GWS)
● Responsible for managing org wide JAMF system management tool
● Responsible for managing org wide Intunes system management tool
● Responsible for managing Zoom rooms and advanced conferencing solution
● Responsible for managing Meraki switches and routers at the site
● Troubleshoot general Mac OSX and Windows OS Issues, Update, Upgrade and
support
● Troubleshoot Printer, Scanner and other peripheral issues
● Responsible for managing IT Networks onsite including but not limited to, troubleshooting Firewalls, Switches, Access Points and WAN
● Work with vendors on need basis for triaging issues not limited to hardware and internet service providers
● Responsible for managing local IT assets within the IT Asset register
● Interact with stakeholders and employees globally at the technical level, as required.
● Perform Regular Audits of IT Assets and Applications.
● Configure and scale IT systems and networks for a rapidly growing organization.
● Assist with hardware and software issues.
● Defining and document best practices and support procedures.

We are seeking a Business Information Security Manager who will be tasked with facilitating and maintaining comprehensive security measures, risk assessments, and incident response protocols to safeguard AA’s assets and data within the APAC region.

This position will see you become part of a highly specialised cyber security team, who consistently push the boundaries of digital, technology, and automation innovation to drive a smarter, safer, and more sustainable enterprise.

Core Responsibilities (amongst others): 

• Manage and monitor cybersecurity initiatives and controls in the APAC region.
• Collaborate with regional IT and security teams to implement security measures and protocols.
• Conduct security assessments and risk analyses for regional assets and systems
• Facilitate security awareness training for regional employees.
• Respond to and investigate security incidents in the region.
• Stay updated with regional cybersecurity regulations and compliance requirements.

We are looking for a detail-oriented and tech-savvy CRM Technology Operations Associate to join our dynamic team. You will play a crucial role in setting up, managing, and analyzing audience segments for targeted paid media campaigns, ensuring optimal performance and campaign success. This role demands a strong understanding of CRM systems, data analysis, and paid media platform workflows. If you thrive in a fast-paced environment and enjoy working with data to drive strategic decisions, this might be the perfect opportunity for you.

This Role reports to the Technology Operations Director.

Key Responsibilities:

• Audience Segmentation:
  • Implement (local marketing and CRM teams) audience segmentation models for targeted paid media pushes.
  • Refine audience segments based on CRM data and campaign objectives.
  • Ensure segments have statistically significant match rates and are actionable.
• Quality Control & Assurance:
  • Conduct pre-push quality checks and post-push quality analyses of audience segments.
  • Maintain detailed records and logs for review with data and strategy teams.
  • Monitor audience performance and identify areas for improvement.
• Platform Integration Oversight:
  • Integrate new paid media account IDs (Google Ads, Meta Ads) into the CRM system.
  • Update, test, and activate audiences to existing paid media accounts.
  • Ensure smooth workflow and data exchange between CRM and paid media platforms.
  • Monitor audience performance and make adjustments as needed.
• Reporting & Analysis:
  • Generate monthly audience performance reports per market for each campaign.
  • Analyze the effectiveness of different audience segments across various paid media platforms.
  • Identify trends and insights from CRM and paid media data to inform future campaign strategies.
• Collaboration & Communication:
  • Maintain strong communication with data and strategy teams, providing regular updates and insights.
  • Stay informed about industry trends and best practices in audience segmentation and paid media platform management.