Summary

This position is responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.

Job Responsibilities

• Achieve daily targeted number of sales calls with effectiveness.
• Plan site inspections/entertainment meetings per week to qualify potential accounts or new accounts.
• Prepare monthly action plan for main market segment.
• Perform monthly review account profile on room nights production and average rate.
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge.
• Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts.
• Update management on VIP arrivals, meet and greet accordingly.
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Conduct negotiations to achieve the best profit and rates for the Hotel.
• Attend hotel clients and local community business events to network and maintain high visibility.

Qualifications and Experience

• Bachelor’s Degree with minimum of 2 years experience in similar capacity
• Excellent leadership, interpersonal and communication skills.
• Detail-oriented and highly reliable in thorough execution and follow-through.
• A team player & builder

Job Description & Requirements

We are looking for an enthusiastic and creative Assistant Manager to join our team and lead the charge in organising engaging social and lifestyle events and activities for our Club members.

Play a pivotal role in crafting an exceptional events calendar, overseeing all aspects from conception to execution. Collaborate with internal and external stakeholders, manage budgets, identify new event ideas, and ensure seamless marketing and promotion.

Responsibilities

• Partner with internal teams and external vendors to develop and execute captivating social and lifestyle events.
• Develop and manage an annual events calendar that caters to member interests.
• Oversee the annual budget for events and activities, ensuring efficient allocation and responsible spending.
• Identify and secure strategic partnerships with vendors and businesses to enhance the event experience.
• Cultivate innovative event concepts that keep members engaged and excited.
• Manage and market designated Club facilities, maximising their utilisation.
• Champion exceptional customer service by actively soliciting and addressing member feedback.
• Demonstrate a commitment to flexibility, with the ability to work beyond standard business hours when needed.

Qualifications

• Diploma/degree holder with minimum 2-3 years of experience in event planning or a related field and managing a team.
• Proven track record of successfully planning and executing engaging events.
• Excellent communication, collaboration, and interpersonal skills.
• Strong organisational and project management abilities.
• Budget management experience.
• Creativity and a passion for developing new and innovative event concepts.
• A keen understanding of customer service principles.
• Proficiency in Microsoft Office Suite and project management tools.

1. General Accounting

• Full set of accounts

• GL, AR, AP accounting

• Handle accounts payable and receivable duties

• Preparation of Invoices

• Receiving invoices for preparation of payment, issuing cheque payments, filing, bookkeeping

• Cashflow tracking and cashflow management

• Banking matters and reconciliation

• Perform general filing duties, updating of records

• Preparing all annual documents ready for IRAS filing through an external accountant

• Assist in preparation of monthly, quarterly and annual customised management reports to Directors and Shareholders

• Prepare monthly, quarterly and annual cash and financial statement forecast budgets

• GST reporting

• Corporate compliance

2. Project Accounting

• Timesheet management

• Tracking of project P&Ls

3. Procurement

• Management of clients’ monies

• Generating invoices for drawdowns

• Shipping coordination, rates, tracking

• Storage matters (policing ins and outs)

4. HR Administration & Payroll

• Payroll

• MOM matters (work passes, job postings, etc)

• Salaries tax filing

• Leave tracking

• Administration of benefits (insurance, flex-spend)

• Contracts

• New hire procedures (set up of computers, rights access, software purchases)

5. Office Administration

• Handle all general administrative duties, e.g.:

• Receptionist duties, answering and directing phone calls / emails

• Attending to visitors/clients, serving refreshments

• Making office travel arrangements

• Managing stationery, office supplies, pantry supplies, and other office-related vendors

• Handling local and international courier arrangements and mailbox

• Organising and maintaining files, records and contact list management

• Organising physical assets of the firm (books, files, stationery, etc) and keeping the office organised

• Setup and maintain administrative systems

• Assist finance on filing and tracking records

• Office Maintenance

• Responsibility over office cleanliness

• Arrange for office equipment and periodic maintenance

• Organisation and maintain material library & storage

• Purchase and send out of festive gifts etc

• Arranging couriers/Lalamoves for pick ups and deliveries

• Other ad-hoc duties that may arise from time to time

6. Executive Assistance

• Travel arrangements for family

• Flight bookings, redemptions, paid bookings

• Hotel arrangements

• Visa applications

• Insurance applications, renewals, plan comparisons s

• Other ad-hoc EA duties

Requirements:

·  University or Professional Certificate/Diploma/Graduate Diploma in Accountancy/Finance or equivalent with relevant working experience

·  Accounting experience in a professional services company preferred

·  Independent and reliable with a high sense of integrity and work ethic

·  Entrepreneurial spirit, and comfortable working in a dynamic office environment

·  Experience with MYOB. Other accounting software in addition will be beneficial.

·  Excellent Excel skills

·  Excellent spoken and written English

·  Excellent organizational skills

·  Ability to multitask

·  Flexible and adaptable

·  Good energy and attitude, with clear, organized, efficient and logical mind

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

The Role - IT Asst./Manager

The incumbent is responsible and accountable for the smooth running of the hotel’s technological needs within the limits of requirements, specifications, costs, and timelines. He/she will supervise the implementation and maintenance of our hotel’s technology needs. The successful candidate may be appointed as the Data Protection Officer of the hotel, focusing also in implementing measures and privacy governance framework to manage data use in compliance with PDPA Singapore, and where necessary, complete and advise on privacy impact assessments, in consultation with corporate IT.

Duties & Responsibilities

• Oversee and manage the upgrade and migration of network equipment (switches, routers, firewall) and PC/Servers
• Oversee and manage the upgrade and migration of application systems (e.g. from Opera v5 to Opera Cloud)
• Oversee and manage the technological infrastructure (networks and computer systems) in the hotel and ensure that our systems are in compliance with the standards of our franchise agreement.
• Review the hardware/software contracts/licensing issues including such renewals; collaborate with business partners and corporate IT. To troubleshoot, analyse and resolve critical technical issues as when necessary.
• Recommend and execute new digital or technology tools/projects to improve hotel operation processes and increase productivity in consultation with corporate IT
• Run, manage and report progress of projects independently with good quality management of time, scope and budget.
• Provide guidance, support and manage performance of direct reporting executive(s).
• Work with all level of staff within the group to troubleshoot and resolve IT related issues

Skills & Experiences

• Diploma or Degree in Information Technology/Computer Science
• Hands-on experience in IT infra-structure or IT security implementation/operations, network administration preferably in the hospitality industry
• Project management and execution skills
• Professional certification in cyber or network security related disciplines is advantageous.
• Proficient in network hardware, routing protocols, firewall administration, and VPN setup
• Good working knowledge of Netsuite and Opera Cloud is a plus
• Good communication, presentation, and written skills to effectively describe and demonstrate technical solutions to internal and external parties

Role Description:

The Operations Manager will oversee the daily operations of our F&B facilities, ensuring efficient production, quality control, and optimal customer service. The ideal candidate will possess strong leadership skills, a deep understanding of the F&B industry, and a proven track record in operations management.

Specific Responsibilities:

1. The trainee will supervise day-to-day operations of the shop. Ensure compliance with health and safety regulations. Manage inventory levels and order supplies as needed. Monitor food quality and consistency.

2. The trainee will be capable of recruiting, training, and supervising staff members. Schedule shifts and manage staffing levels to meet business needs. Conduct performance evaluations and provide feedback. Handle employee relations and address any issues or conflicts.

3. The trainee will be able to foster a customer-centric environment. Resolve customer complaints or issues promptly and effectively. Train staff in excellent customer service practices. Deliver high-quality products or services that meet or exceed customer expectations. Address customer complaints and feedback promptly and effectively.

4. The trainee will develop and manage the budget for the Banh Mi shop. Monitor and analyze financial performance. Implement cost-control measures to maximize profitability. Trainee will oversee the supply chain, which includes procurement, inventory management, and logistics, to ensure a smooth flow of materials and products from suppliers to customers.

5. The trainee will develop and execute marketing strategies to attract customers. Collaborate with the marketing team to create promotional campaigns. Monitor market trends and adjust strategies accordingly.

6. The trainee will be able to ensure the consistency and quality of food and service. Implement and maintain food safety standards. Conduct regular inspections and audits. Trainee will work with chefs to create and update the shop's menu. Set prices based on cost analysis, competition, and market trends.

7. The trainee will learn to establish and maintain relationships with suppliers and vendors. Negotiate contracts and terms for the purchase of supplies. Trainee will prepare regular financial reports for the owners or upper management. Analyze financial data to make informed business decisions.

8. The trainee will provide ongoing training for staff to enhance their skills. Stay updated on industry trends and share knowledge with the team. Implement and manage point-of-sale (POS) systems. Utilize technology for inventory management and other operational needs. 9. The trainee will participate in local events to enhance community engagement. Build relationships with the local community to promote the shop. Ensure compliance with local regulations. Stay informed about changes in regulations that may impact the business.

Competencies:

1. Operations Management

2. Staff Management

3. Customer Service

4. Financial Management and Supply Chain Management

5. Marketing and Promotion

6. Quality Control, Menu Development and Pricing

7. Vendor Relations and Financial Reporting

8. Training and Development, Technology Management

9. Community Engagement and Adherence to Regulations

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3600

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

About the Company:

Global Angle Pte. Ltd. is a rapidly growing market research start-up company that offers companies world-wide connection to build new knowledge and make informed decisions through a team of expertise. We are presently sourcing for a Japanese Speaking Senior Market Research and Business Development Manager to join us.

Job Description:

The ideal candidate will have network connections in the market research industry to lead initiatives to generate and engage with business partners to build new business for the company. This candidate will strategically plan their approach to clients and offer compelling solutions to cater to client's needs. He/she is responsible for maintaining and developing relationships to meet sales goals.

Responsibilities:

• Acquire leads and research projects from existing connections and professional firms including consulting, market/industry research firms.
• Conduct and manage objective research on current market trends, the client’s potential partners, the competition landscape, and other related topics to support critical analysis.
• Checks, analyses, and finalizes the output/deliverable from the local team.
• Develop new business opportunities and relationships to grow the business and aid expansion efforts.
• Conduct market research analysis to identify areas of improvement and/or seek new opportunities for growing/expanding work with existing clients.
• Plan strategically while adhering to company and industry regulations to ensure project success ensure smooth operation.

Qualifications:

• Diploma/Bachelor's degree or equivalent experience.
• Minimum 5 years of business development and consulting experience in a market research agency or market research consultancy (eg: Kantar,etc).
• Strong knowledge of successful marketing strategies.
• Extroverted and proactive with strong project management and leadership skills.
• Strong written and verbal communication skills in English.
• Native and Japanese speaking and writing is preferred.
• Strong interpersonal skills to develop clients’ relationships and participate/collaborate in teamwork or group settings.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Event Management

• Be part of the entire event management process along with event director and wider team
• Support the design and delivery of event and user experience for various types of events (ie. exhibition, conference, awards, etc)
• Responsible for the smooth delivery of the pre-event preparation work and post event reporting to the organization
• Propose ideas to improve customer experience (ie. new programmes, engagement features, etc)
• Take ownership of event partnership; from conceptualization to delivery, including all business proposition and legal documentation
• Take ownership for feature areas from conceptualization to execution
• Work with Sales, Marketing and Operation teams to ensure all elements of the events are in alignment to set up for success

Sponsorship

• Work closely with Event Director and Sales team on sponsorship packages and deliverables
• Work with sales team to design customized sponsorship packages while coordinating with the legal team to maintain contractual integrity.
• Manage and track all sponsorship packages progress
• Serve as main sponsorship liaison person to sponsors - work with sponsors on their package deliverables and to identify their needs, provide feedback and periodic reports when needed

Others

• Onsite and other ad-hoc duties and tasks as assigned
• Develop deep industry knowledge through internal and external relationships with partners and associations
• Work with event director to ensure that KPIs, ie revenue and customer satisfaction ratings are met
• Coordinate with relevant government stakeholders to ensure regulatory compliance and timely documentation.

Your Career

As a member of the Palo Alto Networks sales team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Must have experience handling commercial and whitespace accounts in Laos, Myanmar or Cambodia (CLM)
• Understands the power of channels and has strong channel relationships with both T2 partners and Distributors
• Prior experience in selling direct and through channel partners
• Prior experience in inside sales
• Territory business planning and execution - understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Great communication and presentation skills
• Proven track record by exceeding business quotas regularly for the last 3+ years

• Manage and oversee the administrative staff, including recruitment, training, and performance management.
• Manage budgets for the administrative functions of the company, including office supplies and equipment.
• Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.
• Coordinate and manage office events and meetings.
• Maintain and update company databases and records.
• Implement and maintain health and safety procedures in the office.

Your Career

As we continue to grow as an organization, we are hiring premier Named accounts sales professionals to run and drive sales engagements into Service Providers (Telcos) accounts in Singapore. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major Service Providers (SP) accounts in Singapore
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

• Develop organisational direction for cross-centre partnerships and delivery of services.
• Develop strategic long-term plans to improve the quality of learning environments.
• Drive cross-centre partnerships to enhance initiatives and programmes.
• Drive improvements on systems, processes, operations and risk management initiatives including digitalisation.
• Drive the implementation of the recruitment strategies.
• Establish new or revised policies, procedures and standards.
• Establish processes to improve programmes.
• Lead development of centre programmes and initiatives.
• Manage escalated feedback from stakeholders.
• Manage staff performance.
• Oversee staff development, training and mentorship programmes.
• Oversee student enrolment for the centre.
• Prepare annual work plans and budget plans.
• Report student statistics to the relevant agencies.
• Review manpower plans for approval.
• Set centre's directions for engagement with families, community and other stakeholders.
• Set the centre's Key Performance Indicators (KPIs).
• Set the strategic direction for the centre.

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Role: Project Manager

Job Requisition Number:JR12260

Experience: 3-5 Years of experience (L2)

Location: Singapore

Key Responsibilities:

Infrastructure Project Manager

• Responsible for end-to-end planning and tracking the infrastructure requirements, sizing and design and working with various stakeholders, including project lead and infrastructure architects, in putting together the plan and monitoring each of the activities into completion.
• Responsible for putting together the resources required to complete the infrastructure requirement, sizing, design, build, and implementation, working with the infrastructure architects, the engineering team and the building team.
• Highlight and propose a revised plan if there is a conflicting resource, timeline or unrealistic expectation of infrastructure delivery/build time.
• Monitor and analyze the implementation of each infrastructure project. Recommend re-prioritization based on the sensitivity, urgency, priority, and type of projects (e.g. compliance/regulatory) and the approval requirement.
• Consolidate the plan against the actual end-to-end cost required to deliver infrastructure projects. Recommend optimization of cost by consolidating similar infrastructure components and timelines.

Key Requirements:

Must have: -

• Bachelor's degree

· Minimum three to five years of experience in project management role, preferably in a fast-face, multi-teams and large projects.

• Excellent communication and interpersonal skills
• Ability to negotiate and resolve conflict
• Attention to detail
• Creative thinking
• Ability to work under pressures and with tight timelines
• Excellent in time management skills

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

The Partner Development group focuses on the global management of Sony Music's Digital Partners with the goal of maximizing revenue through SME's world class artist catalogue globally.

As the Junior Manager, Partner Development Asia you will support the Partner Development Asia team in managing Sony Music’s macro business relationship with a selection of its largest digital partners across the whole Asia region.

You will be an internal expert on the digital accounts you support, while providing insights and driving initiatives that will assist decision making within multiple departments to help drive sales, market share and partner relationships for Sony Music.

What you'll do:

• Quickly develop extensive expertise of key digital partners across the Asia region.
• Conduct deep dive analyses for special projects focusing on market share, subscriber growth and digital revenue maximization.
• Work closely with the PD Asia analytics function and analysts across the region to turn data into actionable insights and support decision making across multiple departments.
• Project management across various activities related to the partner. This could include supporting content strategies, reporting integration, ongoing analysis of partner performance, problem solving etc.
• Collaborate with internal teams – A&R, marketing, sales teams, business development – and drive actionable insights.
• Build strong relationships with key partners across the region, as well as Sony Music teams on a local- and global level.
• Understand data sources and systems to ensure data integrity and report accuracy.
• Present analysis, special projects and other findings to various teams across Sony Music (including senior management).

Who you are:

• Pro-active and resourceful go-getter who can flourish in a fast paced and hectic environment by identifying opportunities, coming up with creative solutions to maximise those opportunities and driving plans and initiatives through to completion.
• Undergraduate degree required. Graduate degree in business and/or digital marketing a plus.
• Strong PowerPoint and Excel skills; design experience a plus.
• Excellent communication and presentation skills to effectively report findings and influence change within the organization.
• Passion for music and desire to build a career in the industry.
• Conversational and written fluency in English is a must. Knowledge of a regional language(s) a plus.

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day.
• A modern office environment designed for you, empowering you to bring your best.
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt and create what happens next.
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
• Annual leave, medical leave and medical insurance.

• Act as a technical lead within the sales process by providing technical demonstrations and advice to clients when required
• Providing product knowledge support, translating the technical aspects of the product to the sales team and client, being the intermediary between product management and sales
• Contribute to technical strategy, service development, and technology innovation for achieving ongoing revenue opportunities
• Develop project plans with customers and effectively communicate around these plans the progress of development, delivery, and implementation.  Provide transparent reporting of project status at any time
• Support customer satisfaction across all interactions, products, solutions, and services & train them to use products effectively
• Be a key liaison between customers and vendors, to ensure accuracy and quality of integration project scoping exists and follow up with the sales department to win new business and increase sales
• If needed, in preparation for the sales team, communicate with project management to translate clients’ requirements and smooth transition from sales to implementation
• Represent qualified customer business plans to Shiji’s business management for inclusion in development plans and strategic alignment
• Coalize with the Marketing department to discuss sales team expectations, help highlight products, introducing innovative approaches on the representation of the company/products, evaluate the methodologies and strategies applied to reach the relevant markets and clients
• Identify solutions to reduce support costs

There’s never been a more exciting time to be in Sales at Accenture. We are looking for experienced and high performing sales professionals to come work with the leading Technology Services company in the world.

With Next Gen Sales Careers we’re continuing to build a best-in-class sales capability-powered by best-in-class Sales professionals. The Technology Sales Lead known internally as Sales Capture is focused on growing Accenture’s Business, manages opportunities through all phases including qualification, sales pursuit and the close stage by applying deep sales process and offering expertise. Developing relationships with key buyers and decision-makers at new and/or existing clients, advising them solving some of their most complex issues by bring the end to end capabilities of Accenture.

Critical Sucess Factors

• Prior experience in managing deals greater than USD$10-20M
• Minimum of 8-15 years’ experience in Enterprise Software / Solution / Service Sales Experience

Role & Responsibilities

• Shape, sell and close deals typically greater than $10M that are single or multi service
• Target the right clients, grow quality pipeline, win profitable deals and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value
• Has prior experience in leading and closing multi-year application outsourcing deals and system integration/implementation projects
• Develop / create strong partnerships and relationships with senior stakeholders at the client
• Ability to originate new opportunities, by developing client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity
• Is able to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem
• Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Interacts with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters
• Manage the opportunity from sales origination to close using deep sales process and offering expertise.

In order to be successful at this role, you must have experience in most of the following:

• Minimum of 15 years’ experience in Enterprise Software / Solution / Service Sales Experience
• Working with Technology Ecosystem partners including hyperscaler and enterprise platform providers
• Direct sales with quota of $20M+
• Creating and articulating a compelling and differentiated client value proposition
• Win strategy development
• Commercial, Deal Shaping and Contracting acumen
• Ability to guide a complex solution, problem solve and make decisions for the best interest of the customer and the business.
• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Excellent leadership skills
• Excellent business acumen and industry acumen
• High energy level, decisiveness and ability to work well in demanding client environments.
• Unquestionable professional integrity, credibility and character.
• Ability to meet travel requirements, when required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

• Assist the Executive Housekeeper and Assistant Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen.
• Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort.
• Monitor the Housekeeping ambassadors’ performance to ensure that guests receive prompt and courteous service.
• Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.
• Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required.
• Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge.
• Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness.
• Assist to prepare various monthly reports and submit them to the Executive Housekeeper.
• Ensure that room cleaning productivity is monitored closely and maintained
• Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards.
• Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature.
• Ensure that the incidents and procedures of “Lost and Found” properties are properly recorded and stored accordingly.
• Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback.
• Doing performance reviews as part of KPI and follow through the actions required for team development.
• Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions.
• Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors.
• Assist the Executive Housekeeper and Assistant Housekeeper in sustaining the Planet 21 program initiatives within the department and throughout the Hotel.
• Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times.
• Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place.
• Process timesheets to meet deadlines, ensuring accuracy.
• Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback.
• Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over.
• Ensure required levels of stock are available and order to par levels if necessary.
• Ensure all department equipment and work areas are maintained to a high standard.
• Ensure security of guest rooms and keys.
• Assist with regular stocktaking.
• Liaise with Front Office and Engineering regarding “ready” rooms ensuring guest requirements are met.
• Any other reasonable request within your range of competence as required by your Supervisor or Management.

We are looking for an enthusiastic and meticulous Finance Manager to join our team. This role involves assisting and supporting the Senior Finance Manager in the timely and accurate submission of management reports, as well as overseeing the daily financial operations of the organisation.

Full Spectrum of Finance Operations:

• Review the team’s output periodically and ensure timely, accurate submission of management reports and schedules.
• Maintain bi-weekly cash balances and borrowings schedules to the CFO. Plan and estimate overall funding requirements for each payment cycle.
• Part of the team to prepare monthly payroll processing.
• Ensure contracts for sales and purchases are properly entered, recorded and filed.
• Manage key customers and vendors on their respective billings, and accounting treatments and ensure timely payments/receipts.
• Attend and respond to customers, vendors, and internal emails after internal deliberation.
• Review PR and ascertain reasonableness for approval, instruct team to raise PO accordingly after PR is duly executed.

Overseas Entities and Financial Reporting:

• Review overseas subsidiaries' management reports and schedules for reasonableness. Ensure proper and accurate recording of transactions in accordance to accounting standards.
• Monthly review of sales and cost of sales, analyzed the gross profit margins by segments, projects, and customers.
• Support quarterly group consolidation, schedules, and analysis.
• Prepare quarterly GST submission/reconciliation and income tax computation.
• Support and attend to yearly audits and other statutory filings. i.e. preparation of financial statements.

Additional Responsibilities:

• Review of intercompany matrix and reconciliations of the group.
• Set up finance manual and update standard operating processes.
• Support in ad-hoc finance functions and projects as assigned.

Desirable Skills/ Qualities

• Strong verbal and written communication skills
• Hands-on, meticulous, with great attention to detail.
• Good leader and team player with strong interpersonal skills.
• Ability to multi-task and prioritise in a fast-paced and dynamic environment.
• Very organised, highly motivated and willing to accept changes and challenges.

Requirements

• Bachelor’s Degree in Accountancy, with CPA/CA or equivalent.
• Minimum 10 years of relevant experience and with at least 5 years in managerial roles.
• Well-versed in accounting standards and tax basics. Strong workflow process with a compliance mindset.
• Proficiency in Excel and Microsoft Office; knowledge of SAP B1 and/or Oracle is an advantage.

Description

The Programmatic and Social Account Manager owns the strategic planning and implementation for his/her assigned brand. This position is both strategic and tactical in scope, requiring the Programmatic and Social Account Manager to independently generate strategic insights for the campaigns in his/her portfolio and implement campaigns with the support of Campaign Specialists. This is a regional role in-charge of SEA, HK and TW.

You will be responsible for responding to briefs in a timely and efficient manner, providing detailed rationales and media plans, ensuring the correct setup and implementation, and providing direction and management to the Campaign Specialists.

The Programmatic and Social Account Manager acts as the vertical expert specializing on programmatic and social digital channels. This role requires deep understanding of the product and latest innovations and within the area of expertise. He/She will be responsible for the articulation of the recommended strategies, best practices and guidelines, and providing opportunities for innovation.

The ideal candidate will have prior online trafficking and campaign management experience, strong analytical and communication skills, and prior experience with bid management platforms and active campaign optimization.

Key Responsibilities:

• Work with Campaign Specialists to manage end-to-end execution of programmatic buys: understand business objectives and provide strategic recommendations as well as campaign set up, QA, analysis, and optimization.
• Partner with Analytics team on campaign measurement reporting and insights generation.
• Provide regular insights to Agency account teams detailing performance, campaign optimizations, and new opportunities and manage monthly bill/pay and spend reporting in coordination with Analyst.
• Participate in regular knowledge sharing sessions to provide content, discuss learnings and propose new strategies for optimizing and enhancing campaign performance.
• Work closely with media partners in developing, articulating and onboarding brands to innovative projects and Alphas/Betas and position the brand as a leader within the space.
• Ensures that his/her Campaign Specialist team is fully trained on all aspects of campaign implementation, QA, reporting and insights generation.

YAP Global is an international public relations and communications consultancy that works with meaningful companies and organisations in the cryptocurrency, decentralised finance (DeFi) and web3 sector to build their brand through impactful storytelling.

Built by a global team of creative storytellers scattered across the globe, who meet up on occasion at French Chateaus and Roman Villas, YAP Global’s mission is to be the bridge between quality journalism and emerging web3 technologies which bring value to the world.

Our diverse portfolio of clients range from decentralised financial organisations, decentralised climate change innovators, digital asset management firms, NFT marketplaces to developer tooling platforms that will underpin the future of web3. We’ve also been media partners for some of the biggest blockchain conferences in the world, including CoinDesk’s Consensus, EthCC in France, ETHDenver and more.

Our collaborative and global team is expanding, and we are looking for an ambitious leader to join us as Senior Account Manager in Singapore.

Key responsibilities:

• Oversee teams of Account Managers (AMs), Senior Account Executives (SAEs) and Account Executives (AEs) for up to 7 client accounts 
• Review strategic communications and PR plans as produced by AMs and SAEs
• Provide counsel to clients based on their business objectives 
• Maintain a pulse on industry trends and help educate the wider team on topics relevant to their clients 
• Develop senior media relationships and managing contacts with key commentators, industry spokespeople and sector influencers
• Coordinate and streamline internal workflows to deliver the best quality service
• Provide support, coaching and development to AMs & SAEs
• Support with hiring by interviewing potential candidates 
• Monitor team performance and support leadership in reaching company goals and KPIs
• Pitch and look for new business opportunities for YAP Global (clients, partnerships & other) 

• Candidate must have the right to work in Singapore
• At least 5 years experience and a proven track record in PR in an agency, or in journalism
• Strong knowledge or experience in the blockchain, crypto or web3 industry
• Relationships with financial, tech and mainstream press
• Strong leadership and interpersonal skills
• Strong news sense and a knack for creative storytelling and strategic thinking
• Willing to communicate with memes
• Keen interest in building relationships with key founders and leaders in the crypto, DeFi and Web3 ecosystem

• Competitive Salary - benchmarked and reviewed biannually
• Annual Holiday Allowance - 25 days, plus public holidays
• Your birthday off, to treat yourself!
• Flexible working - WFH days and flexible hours (standard hours are 9am-6pm)
• Co-working Space - we work two days from the office
• ClassPass membership - use it for gym classes or go for a massage, it's up to you!
• Private Healthcare provided by Cigna
• Social events to connect with your colleagues
• Annual company offsite (last offsite we met at a villa in Rome!) 
• Travel Opportunities - potential to attend key conferences in major global cities
• Ongoing Training & Development 
• Global Team - The opportunity to be part of a team of ambitious, like-minded, driven people from different parts of the world

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage day-to-day procurement and contracts management for facilities management and A&A works.
• Support and assist facility managers with contractual and costing matters, ensuring compliance with tendering and procurement policies and procedures.
• Prepare RFQ documents and manage the procurement framework.
• Handle procurement processes for consultants and contractors through QFM and PQM tenders, as well as quotation exercises.
• Evaluate, process, and recommend acceptance of quotations, variation orders, and vendor payments.
• Represent the University in progress and technical discussions/meetings.
• Verify and process tax invoices for vendor payments.
• Record goods receipt in the SAP system.
• Conduct market analysis for goods and services within the Singapore building industry and obtain vendor quotations.
• Assist with walk-in enquiries and couriers, SMU main hotline, SMU enquiry mailbox, SMU Admin Building event updates, and the Level 1 Admin Building display screen's downtime during the receptionist's absence.
• Assist with the submission of OCIS tax invoices to the Office of Finance.
• Perform any other additional or ad-hoc duties as assigned.

• Diploma/Advanced Diploma/Degree in Procurement, Supply Chain, Strategic Sourcing or Strategic Procurement, Building or Quantity Surveying, Construction/Project Management, or other related fields in building/facilities management.
• At least 5 years of hands-on, relevant experience in procurement and contract management, preferably in the Singapore building industry and in both the private and public sectors, with experience as a consultant or a developer/owner's representative, or both.
• Proficiency in facilities management, project management, contracts management, procurement methodologies, and cost norm evaluation is an added advantage.
• Proficiency in procurement software and tools, with knowledge of the SAP system and/or TenderBoard eProcurement platform or other procurement platforms being an added advantage. Strong written and spoken communication and interpersonal skills.
• Excellent organizational and analytical skills, and the ability to work effectively in a team.
• Knowledge of procurement strategies and sourcing techniques.
• Experience in vendor/supplier management and relationship building.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Campus Infrastructure and Services (OCIS).
• Manage day-to-day procurement and contracts management for facilities management, A&A works, and construction projects.
• Support and assist facility managers with contractual and costing matters, ensuring compliance with tendering and procurement policies and procedures.
• Prepare tender documents/RFQ documents and manage the procurement framework. Handle tender and procurement processes for consultants and contractors through QFM and PQM tenders, as well as quotation exercises.
• Evaluate, process, and recommend acceptance of tenders, quotations, variation orders, payment of consultants' fees, contractors' progress payments, and final accounts.
• Represent the University in progress and technical discussions/meetings.
• Verify and process tax invoices for vendor payments. Record goods receipt in the SAP system.
• Conduct market analysis for goods and services within the Singapore building industry and obtain vendor quotations.
• Perform any other additional or ad-hoc duties as assigned.

• Degree in Building or Quantity Surveying, Construction/Project Management, or other related fields in building/facilities management.
• At least 5 years of hands-on, relevant experience in the Singapore building industry, preferably in both the private and public sectors, with experience as a consultant or a developer/owner's representative, or both.
• Proficiency in facilities management, project management, contracts management, procurement methodologies, and cost norm evaluation.
• Strong written and spoken communication and interpersonal skills.
• Excellent organizational and analytical skills, and the ability to work effectively in a team. Knowledge of procurement strategies and sourcing techniques.
• Experience in vendor/supplier management and relationship building.
• Proficiency in using procurement software and tools with knowledge of SAP system and/or TenderBoard eProcurement platform or any other procurement platform being an added advantage.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

• Assists with discerning whether a project is progressing according to the terms of the contract in proportion to, amongst others, procurements, supervision and site records, milestone achievements, valuations, payments assessments, submissions of claims for additional payments, variations, extensions of time and rectifications.
• Assess projects on a case by case basis as FIDIC acknowledges special conditions may be necessary for specific issues since no two projects are the same.
• Offer assistance on the practice of Particular Conditions and provide examples of areas that require special provisions.
• Inspect all works while carrying out routine testing.
• Issue Notices regarding any errors to be corrected.
• Issue Taking-Over, Performance and Payment Certificates.
• Assess and make a neutral determination.
• Ensure that personnel behave accordingly and remove them from the site if they are not

Other roles and not limited to

• Ensuring that the works are carried out and are progressing in accordance with the contract terms;
• Liaising with and reporting the progress of the works to the relevant authorities, bodies or departments;
• Managing the commissioning of works;
• Managing the timelines and milestones of the project in view of its targeted completion date;
• Managing the costs of the project, including adjusting the contract sum;
• Supervising and inspecting tasks that are to be, or are already, completed;
• Liaising with and instructing the main contractor of the project;
• Ascertaining variations and determining applications or requests for an extension of time;
• Inspecting and managing the defects and ensuring that such defects are remedied within the stipulated time frame;
• Record keeping such as records of site visits, site inspections, correspondences, invoices and payment slips; and
• Certifying works and issuing the relevant certificates (if applicable).

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

Key Responsibilities:

• Lead and Manage the Sales Development Team:
  • Oversee a team of Sales Development Representatives (SDRs) to achieve and exceed sales targets.
  • Provide coaching, mentoring, and performance feedback to team members to drive their professional growth and success.
• Develop and Implement Sales Strategies:
  • Design and execute effective sales development strategies to generate qualified leads and expand our customer base.
  • Collaborate with the sales and marketing teams to align strategies and ensure a seamless lead-to-sales conversion process.
• Stakeholder Management:
  • Build and maintain strong relationships with key stakeholders, including senior leadership, marketing and product teams.
  • Communicate sales development initiatives, progress, and insights to stakeholders, ensuring alignment with company objectives.
• Sales Process Optimization:
  • Continuously evaluate and improve sales development processes and tools to enhance efficiency and effectiveness.
  • Implement best practices and leverage sales tools (e.g., CRM systems like Salesforce, sales engagement platforms like Outreach or SalesLoft) to optimize team performance.
• Data-Driven Decision Making:
  • Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
  • Provide regular reports and insights to senior management to inform strategic decisions.
• Market and Product Knowledge:
  • Stay up-to-date with industry trends, competitive landscape, and product knowledge to effectively position our solutions to potential customers.
  • Train and educate the sales development team on the latest product features and industry developments.