Key Responsibilities:

• Provide technical support and troubleshooting on network, system, hardware and software
• Perform system administration and user account management
• Perform installation and maintenance of the IT infrastructure (hardware and software)
• Ensure data is handled, transferred or processed according to legal, security and company guidelines
• Identify opportunities for improvement and contribute to ongoing improvement processes
• Develop new manuals and ways to improve current documentation

To succeed in the role, you need to have at least two years' experience in IT support, with experience in VVIP support as well.

Key Requirements:

• Diploma or degree in information technology, computer science or an IT-related field
• Two years' experience in system/network/computer support on Windows and Windows servers and back-up solutions
• Experience with hardware troubleshooting and resolving PC/Mac system/network issues
• Experience with VVIP Support is advantageous
• Experience with Active Directory, GPOs, DNS, DHCP and IIS
• Experienced in engaging cross-functional business, IT stakeholders and vendors
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

This is an excellent opportunity to advance your career with a renowned pharmaceutical company. The company is one of the top leaders in the industry with a rich history.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting IT Support Executive job.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei

Direct Responsibilities

• Incident Management
• Release and Change Management
• Audits

Team Responsibilities: Indirect Contribution

• Continuous Improvement, DR, Problem Management, Obsolescence, Inventory, FinOps

Technical & Behavioral Competencies

Mandatory skills and behavior competencies

• Strong critical thinker with problem solving aptitude.
• Good written and oral communication skills
• ITIL certification
• Excel / Power BI

Optional Skills

• Hands-on experience on any coding language

Specific Qualifications

Qualification & Experience:

• Bachelor’s Degree in computer science or computer engineering
• 5+ years of experience in IT Operations or Software Engineering

Optional Experience

• Experience in Banking industry

Account Manager (IT Business Solution)

Location: Bukit Merah Central

Working Day: Monday - Friday
Working Time: 9am - 6pm
Salary: $3,500 - $5,000 + Commission

Job Duties

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirement

• Minimum 2-3 years relevant experience
• Occasional overtime may be required as per management’s request
• Strong technical knowledge of IT industry and its products and services

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Legal & Compliance Manager

Working location: Macpherson

Job Responsibilities:

• Provide strategic legal counsel and advice to the management and business units on various legal and compliance matters.
• Provide legal support on legal implications of business strategies, decisions and transactions, and to mitigate any legal risks
• Provide legal support in management of regulatory and employment matters
• Vet contractual terms stipulated in tender document and review clauses in agreements
• Collate with key stakeholders in managing disputes and to propose possible solutions
• Provide advice on contractual rights and potential liabilities
• Assist key stakeholders in reviewing internal processes for compliance and corporate governance
• Conducts periodic compliance assessment and briefing/training to relevant stakeholders, if require
• Act as Company management representative in liaising with relevant authorities and any external counsel
• Keep abreast of changes in relevant areas of local laws and regulations

Job Requirements & Qualifications:

• Bachelor of Laws with minimum 5 years of relevant working experience, prior experience in law firm is preferred
• Possess in-depth knowledge of local laws and regulations
• Strong knowledge in contract law and employment law
• Excellent communication, presentation and interpersonal skills
• Good stakeholder management skills, arbitration and mediation skills
• Good organisational and time management skills

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie
Registration Number: R1548888
EA License Number: 10C3804
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Responsibilities:

• Issuance of policy contracts and endorsements;

• Issuance of policy adjustment, member movement;

• Responsible for premiums computation and experience refund;

• Ensure tax invoices/endorsement schedules/medical cards are issued timely;

• Liaise with direct clients/agents on employee benefits related queries via all channels;

• Fronting of digital solutions to clients/agents to champion for digitisation;

• Attend to escalations independently and recommend sound resolutions;

• Ensure the accuracy of records entries & proper documentation;

• Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;

• Participate in User Acceptance Testing prior to deployment of changes in system;

• Maintenance of Department records and endorsements;

• Administration of data to provide reports required to track Department’s progress;

• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;

Skills/Requirement:

• Degree from recognized institution;
• Preferred at least 1 year relevant experience specializing in insurance administration/business processing;
• Applicant along with experience in processing group insurance policies will be an advantage;
• Good time management, good analytical skills, detailed-oriented and pro-activeness;
• Task and results oriented, and a good team player;
• Mathematically inclined and with good communication skills;
• Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation;
• Proficient in other Microsoft Office applications;
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Do you have fund administration experience, and are you seeking a new job in Singapore? Apex Group is looking for a Private Equity Fund Accounting Manager.

As an Account Manager, you will review fund constitutional documents from an operational perspective, providing accounting services for the funds and calculate net asset value and investor services. You will also review the work of team members and provide feedback for improvement to guarantee timely delivery and quality of work.

In your first few weeks in this fund accounting role, you can expect to:

• Review all capital activity of the funds
• Review Limited Partner and General Partners/Shareholder Allocation, and calculations/schedules
• Review financial statements and partner capital statements
• Review investor onboarding documents to ensure AML/KYC compliance.

To be successful in this role, you must be a motivated and self-driven individual eager to contribute and grow with the organisation. You will also need the following:

• Knowledge of financial products, Private Equity/Venture Capital, Real estate funds and environments along with prior fund accounting experience
• A Bachelor's or Master's level degree in accounting
• 5+ years of private equity or real estate fund accounting work experience
• Previous experience managing/coaching staff
• Experience in reviewing and preparing financial statements.

As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development.

About the Company:

Apex Group Ltd., established in Bermuda in 2003, is a global financial services provider. With 85 offices in 42 countries worldwide and over 10,000 employees. Apex delivers an extensive range of services to asset managers, capital markets, private clients and family offices. The Group has continually improved and evolved its capabilities to offer a single-source solution through establishing the broadest range of services in the industry; including fund services, digital onboarding and bank accounts, depositary, custody and super ManCo services, business services including HR and Payroll and a pioneering ESG Ratings and Advisory service for private companies.
Apex Group includes FundRock, LRI and European Depositary Bank.

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

If you are looking to take that next step in your career and are ready to work for a high performing organisation, alongside talented people who take pride in delivering great results, please submit your application and we look forward to hearing from you.

Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of Singapore for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside Singapore for the purpose of this recruitment.

Role:

The primary purpose of this role is to develop new business and drive revenue growth from subsidiaries of Chinese CMB clients in Singapore. The role holder will work with HSBC China’s clients, GRMs and local RMs in developing new business by identifying prospects, managing deal pipeline and promoting HSBC China’s capabilities among local Chinese subsidiaries and HSBC staff.

The role holder is expected to work at country CMB level with clients & prospects spanning across ISB.

Key responsibilities include:

Impact on the Business

• Formulate and execute short to medium term strategy for growing China outbound to Singapore.
• Actively identify quality prospects and work with GRMs in onboarding these names. Such prospecting includes unbanked subsidiaries of existing HSBC China clients and Chinese companies New to HSBC Group, all operating in Singapore.
• Originate and oversee key deal pipeline by collaborating with GRMs, product partners and local RMs
• Actively track inbound investments and new projects of Chinese investors into Singapore, and timely capture such banking opportunities
• Act as a primary point of contact for key consultation with HSBC China GRMs on inbound referrals into the Singapore. Keep track of local banking competition, macro events and drivers of growth/ challenges.
• Develop and nurture relationships with key intermediaries such as chambers, professional services & law firms, both in Singapore and China.

Customers / Stakeholders

• Initiate business dialogue on International business with Chinese companies at subsidiary level to drive strategic revenue opportunities. When meeting clients, demonstrate sound understanding of local regulations, distinctive product features and credit related issues
• Actively engage in cross border roadshow/visit/marketing events in driving corridor business
• Facilitate country level annual client planning for clients prioritized by GRMs and Local RMs

Leadership & Teamwork

• Act as the Singapore lead on China related business and set the strategy and tone of engagement between the countries.
• Ensure appropriate engagement with key internal stakeholders to ensure relevant buy-in for strategy and execution in order to drive revenues

Operational Effectiveness & Control

• Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• In conjunction with Compliance department, to implement the Group Compliance Policy by containing compliance risk in conjunction with the relevant compliance department. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
• To be alert to operational risks and losses during the execution of their day to day responsibilities.
• To adhere to and be able to demonstrate adherence to internal controls

Knowledge and Experience/Qualification:

• First-hand experience and knowledge of working in China including strong business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
• Fluent in Mandarin and English (written and spoken)
• Experience in developing new business such as acquisition of clients, and developing new pipeline
• A sound understanding of corporate banking products such as Credit, GTRF, GLCM and GB&M
• Strong credit assessment skills, particularly complex banking facilities and cross border credit policy
• Significant experience in a client facing/relationship management and business development role and proven ability in identifying and meeting customer needs through matching a broad range of products and services
• Superior networking and sales facilitation, planning , analytical and organization and negotiations skills

Job Requirement:

• IT Project/Operation Manager role is to manage the Command, Control System's operations. The ops manager manages the vendor and accountable for the SLA.
• With overall 12 years’ experience, 7 years’ experience in IT Project/Operations Management
• 4 years’ experience in vendor management
• Has implemented / operationally managed 3 medium to large scale projects
• Good understanding in Business Processes
• Good understanding and hands on experience in all phases of project lifecycle
• Experience in budgeting (costing, cost evaluation analysis etc.)
• Experience in various procurement methodology e.g. RFQ, RFP etc.
• Experience in writing approval papers

Role and Responsibilities

• Manage multiple projects and involve in the execution from initiation to completion.
• Determine project goals to ensure the project supports business objectives and strategies.
• Develop project plans which include requirements, scope, deliverables, budget and schedules.
• Define project tasks and resource requirements and to achieve optimal resource utilisation.
• Manage the risks that affect the delivery of the project outcome.
• Track project deliverables and ensure projects are completed within budget, schedules and quality standards.
• Implement process improvements to reduce development time and assist in the integration of complex business factors to implement long-term strategic planning objectives.
• Present reports and project updates to stakeholders on a regular basis.
• Provide on-going application support and be involved in various stages of the SDLC.
• Manage the vendor selection process (calling, evaluation and awarding of tenders).
• Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems, including involvement in the system integration testing phase.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Perform project implementation and application testing according to project and quality assurance procedures and methodologies.
• Conduct end user training for system implementations or enhancements.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Manage a team by monitoring the work progress to meet project requirements for medium to large projects.
• Provide 24/7 primary application maintenance standby support.
• Provide guidance and coaching to junior team members.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our globally integrated team of dedicated indirect tax professionals and you will combine technical knowledge, industry understanding and technologically advanced tools and methodologies to identify risks and sustainable planning opportunities for indirect taxes throughout the tax life cycle at the local level. You will help us provide effective processes, improve day-to-day reporting, reduce attribution errors, reduce cost and ensure indirect taxes are handled correctly in transactions for our clients.

The opportunity

Our GST team is one of the leading GST practices in Singapore reputed for its technical competency and its deep knowledge of businesses. The services offered by our GST team include GST advisory, Assisted Compliance Assurance Program review, Assisted Self Help Kit review, GST return preparation and review, GST due diligence and GST training. As a member of the team, you will not only have the opportunity to enhance your technical knowledge and be creative, but also experience the challenge of being a trusted GST and business advisor.

Your key responsibilities

You’ll be responsible for leading the successful delivery of GST engagements, taking a professional, practical and commercial approach and ensuring technical excellence. You will be required to give professional advice, both written and in person, on GST impact on clients’ supply chain and financial and accounting systems, as well as identifying and addressing areas of GST risk, advising clients on the GST implication of transactions and assist them in complying with GST regulations. Your role will also include building & maintaining relationship with our clients and helping people to develop through effectively supervising, coaching and mentoring staff.

Skills and attributes for success

· Ability to build strong client relationships and committed to delivery of exceptional client service

· Relationship management skills

· Sound technical knowledge in GST through advising on complex GST issues and establishing best practice

· Excellent communicator in a range of situations both written and oral

· Strong coaching skills in developing junior staff and conducting trainings

· Dedicated, innovative, resourceful and analytical

To qualify for the role you must have

· A degree in economics, finance, tax or accounting; a CPA or similar certification

· Minimum of 9 years of work experience in a professional services or professional tax organization dealing indirect tax matters

· Hands-on experience for complex GST technical review

· Excellent verbal/written communication skills

· Strong drive to excel professionally, and to guide and motivate others

· Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks

· Excellent team player

Ideally, you’ll also have

· Experience working in multicultural teams

· Accreditation by SCTP

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Responsibilities:

1. Supervise Bar Operations: Assist in the management of all aspects of the bar, including staff scheduling, training, and performance evaluation. Ensure that all team members adhere to company policies and standards.
2. Customer Service: Provide excellent customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally. Ensure that guests have a positive experience at the bar.
3. Inventory Management: Assist in maintaining accurate inventory records and ordering supplies as needed. Monitor stock levels to minimize waste and maximize profitability.
4. Quality Control: Ensure that all beverages served meet quality standards and are prepared according to established recipes. Monitor the cleanliness and organization of the bar area to maintain a safe and hygienic environment.
5. Staff Training and Development: Assist in training new bar staff on company procedures, product knowledge, and customer service standards. Provide ongoing coaching and support to help team members excel in their roles.
6. Sales and Promotion: Collaborate with the marketing team to develop promotions and special events to drive sales and attract customers to the bar. Monitor sales trends and adjust strategies as needed to achieve revenue targets.
7. Compliance: Ensure compliance with all relevant health, safety, and licensing regulations. Maintain up-to-date knowledge of alcohol laws and regulations to ensure legal and responsible service.
8. Financial Management: Assist in budget planning and cost control measures to maximize profitability. Monitor expenses, analyze financial reports, and identify opportunities for cost savings.
9. Team Collaboration: Work closely with other departments, such as the kitchen and serving staff, to coordinate service and ensure a seamless dining experience for guests. Foster a positive and collaborative work environment among bar staff and other team members.
10. Continuous Improvement: Stay informed about industry trends, new products, and innovative techniques in bartending and mixology. Identify opportunities for improvement and implement changes to enhance the efficiency and effectiveness of bar operations.

Responsibilities:

• First level support for IT related issues in the production floor
• Participate in software development and system testing.
• Maintenance support of production software applications
• Ensure that proper documentation of software applications are done
• Ensure compliance to ISO standard operating procedures

Requirements:

• Diploma in Computer Technology or equivalent
• Experience in software application development, providing Factory Software Development and support role
• Visual Basic programming in Oracle databases preferred
• Good analytical and troubleshooting skills
• Candidate (s) with no experiences but possessing relevant academic exposure in software application development and troubleshooting can be considered

To apply, please visit www.gmprecruit.com and search for Job Reference: 23937

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Key Responsibilities:

• Responsible in setup, implement and enhance the organization cybersecurity capabilities
• Responsible in manning the IT operation tasks such as administering, maintaining, and optimising the Infra and security solutions
• Point of contact to liaise and work closely with IT vendor and monitor all outsource infrastructure/ system/ cloud vendors performance against agreed SOW and SLA
• Monitor and maintain IT assets and ensure the capacity and quantity is sufficient and optimised for business and operation need
• Perform security monitoring and review to ensure that all implemented security controls/measures are relevant and effective
• React timely to the security alert and advisory that is issued by the authority, partners, and product vendors
• Perform due diligence on product vendors, partners, and 3rd party service providers
• Develop, update, and review technical SOPs/workflows, policies, processes, standards, and baselines to ensure that it remain relevant and effective
• Support IT security compliance projects and programs such as audit, VAPT and table-top exercise
• Keep up to date on emerging security threats and vulnerabilities on new and existing platforms
• Identify, assess, and remediate cyber risks in cloud, applications, endpoints, system, and network
• Manage, assess, and address security vulnerabilities and perform patch management
• Investigate, analyse, and respond to cyber incidents in a timely manner
• Perform review of security logs and events to ensure that all unauthorised activities, indicator of compromise (IOC), threats or breaches are identified

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• A minimum of 5 years of experience in IT compliance, technology risk management, or a related role
• Strong understanding of the MAS Technology Risk Management guidelines and relevant regulatory frameworks
• Experience in conducting risk assessments and developing risk management strategies
• Strong knowledge of IT security principles, best practices, and controls
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Highlights:

• Opportunities for enhanced learning.
• Competitive salary.
• Career Progression and Growth Opportunities.

Job Description

• Provide both on-site and remote technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of ITSM or ITIL will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

Responsibilities:

• Underwrite bond and construction (CAR & EL) business within underwriting rules and guidelines and 4 eyes principle
• Gathers, reviews, and analyse all necessary underwriting information to conduct proper risk selection.
• Underwrite and monitor accounts with producers.
• Experience working within time constraints to turnaround quotes to business in timely manner.
• Support, Develop and support growth of Project related business like Engineering, Commercial (e.g. immigration, custom bonds) and Contract bonds business.

Requirements:

• Minimum 3 years working in insurance industry in Singapore as an Underwriter
• Financial analysis/risk assessment skill ability: gather and analyze pertinent financial information
• Meticulous and analytical
• Communication, negotiation, customer service and relationship building skills
• Strong business acumen to understand economic and business models and good understanding of local developments.
• Team player with ability to multi-task
• Knowledge of Microsoft Office (Word and Excel)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Lending Transformation Program Manager - Hybrid (Internal Job Title: Program Management Senior Lead - C14) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

•  Support the Lending Transformation Program Target Operating Model project to design and implement the multi-year global loan operations target state, covering people, process and integrating technology
• Support the broader Lending Transformation Program, including implementing the interim control model working with Global Loan Operations and Transaction Management
• Supports planning, directing and coordination of day-to-day activities of LTP Target Operating Model workstream(s) activities
• Identifies stakeholders and key organizations and build and manage relationships.
• Directs the creation of multiple programs of work and manage their alignment to business goals.
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Leads the identification and drive resolution of issues, including those outside established programs of work.
• Works with stakeholders to ensure program scope definition meets business objectives.
• Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
• Manages multiple teams or a functional area (depending on size of business).
• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Ensures program plans meet business needs as described in the program initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
• Ensures funding has been approved for the program.
• Ensures all areas of the program are appropriately staffed.
• Ensures program commitment from those assigning resources.
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
• Ensures vendor performance is monitored and actions taken if performance warrants.
• Maintains appropriate staffing requirements to meet operational needs.
• Exercises shared responsibility for budget, policy formulation and planning.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years’ experience in project management and business analysis
• Must have wholesale lending experience, preference for background in Operations, Risk or Finance function
• Proven record of delivery in process and organizational change
• Possess a strong knowledge of control design and metrics
• Should demonstrate a commitment to quality and attention to detail
• Ability to drive change and effectively manage projects and stakeholders
• Strong organizational leadership and influencing skills
• Proactive, 'no surprises', approach in communicating issues/requests
• Capable of prioritizing and multi-tasking in a dynamic environment
• Strong business analysis, problem solving and analytical skills
• Excellent oral and written communications skills; Must be articulate and persuasive.
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
• Critical thinking and problem solving skills
• Keen sense of urgency and eagerness for ownership
• Works well under pressure and in tight deadlines

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our globally integrated team of dedicated indirect tax professionals and you will combine technical knowledge, industry understanding and technologically advanced tools and methodologies to identify risks and sustainable planning opportunities for indirect taxes throughout the tax life cycle at the local level. You will help us provide effective processes, improve day-to-day reporting, reduce attribution errors, reduce cost and ensure indirect taxes are handled correctly in transactions for our clients.

The opportunity

Our GST team is one of the leading GST practices in Singapore reputed for its technical competency and its deep knowledge of businesses. The services offered by our GST team include GST advisory, Assisted Compliance Assurance Program review, Assisted Self Help Kit review, GST return preparation and review, GST due diligence and GST training. As a member of the team, you will not only have the opportunity to enhance your technical knowledge and be creative, but also experience the challenge of being a trusted GST and business advisor.

Your key responsibilities

You’ll be responsible for leading the successful delivery of GST engagements, taking a professional, practical and commercial approach and ensuring technical excellence. You will be required to give professional advice, both written and in person, on GST impact on clients’ supply chain and financial and accounting systems, as well as identifying and addressing areas of GST risk, advising clients on the GST implication of transactions and assist them in complying with GST regulations. Your role will also include building & maintaining relationship with our clients and helping people to develop through effectively supervising, coaching and mentoring staff.

Skills and attributes for success

· Ability to build strong client relationships and committed to delivery of exceptional client service

· Relationship management skills

· Sound technical knowledge in GST through advising on complex GST issues and establishing best practice

· Excellent communicator in a range of situations both written and oral

· Strong coaching skills in developing junior staff and conducting trainings

· Dedicated, innovative, resourceful and analytical

To qualify for the role you must have

· A degree in economics, finance, tax or accounting; a CPA or similar certification

· Minimum of 6 years of work experience in a professional services or professional tax organization dealing indirect tax matters

· Hands-on experience for complex GST technical review

· Excellent verbal/written communication skills

· Strong drive to excel professionally, and to guide and motivate others

· Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks

· Excellent team player

Ideally, you’ll also have

· Experience working in multicultural teams

· Accreditation by SCTP

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Responsibilities:

• Change management experience : Finalize Change Advisory Board Governance & support on needed trainings to be delivered across IT Organizations
• Participate in global governance and change management supporting several IT divisions
• Support Digital projects, roll-outs including localizations and support.
• Converge Operational Changes & DevopsChanges in terms of processes and in ServiceNow
• Finalize Patching Strategy & ensure the change mgt plan
• Activate relevant features of ServiceNow Change Mgt (eg: black out windows, CAB Workbench..) and ensure the change mgt plan
• Change management: set up, realize and animate training plans, provide assistance to users
• Customer communication and management skill/experience is requested for both Senior AMS and Tech Lead
• Team management skill and experience is requested for Tech Lead

Responsibilities:

• Change management experience : Finalize Change Advisory Board Governance & support on needed trainings to be delivered across IT Organizations
• Participate in global governance and change management supporting several IT divisions
• Support Digital projects, roll-outs including localizations and support.
• Converge Operational Changes & DevopsChanges in terms of processes and in ServiceNow
• Finalize Patching Strategy & ensure the change mgt plan
• Activate relevant features of ServiceNow Change Mgt (eg: black out windows, CAB Workbench..) and ensure the change mgt plan
• Change management: set up, realize and animate training plans, provide assistance to users
• Customer communication and management skill/experience is requested for both Senior AMS and Tech Lead
• Team management skill and experience is requested for Tech Lead

Role Summary

Part of our clients’ Wealth Management function in Singapore, the position is created within WMIS Engineering & Production Domain (E&P) under CTO Office division. The Candidate will play a role in sharing responsibilities on WMIS IT Production services leading BAU activities (Change, problem and incident management) and participating to continuous improvement initiatives.

Main Responsibilities

• Incident Management
• Release and Change Management
• Audits
• Continuous Improvement
• DR
• Problem Management
• Obsolescence
• Inventory
• FinOps

Qualifications & Experience

• Bachelor’s Degree in Computer Science or Computer Engineering.
• More than 5 years of experience in IT Operations or Software Engineering.
• Strong critical thinker with problem solving aptitude.
• Good written and oral communication skills.
• ITIL certification.
• Excel / Power BI.
• Hands-on experience on any coding language (Plus).
• Experience in Banking industry (Plus).

• Must have experience managing banking IT projects, especially in capital markets or derivatives.
• Extensive experience (10+ years) managing IT application projects in the banking sector.
• Strong knowledge of banking products, specifically in capital markets and derivatives.
• Ability to work with external vendors and diverse teams.

Role:

•Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget

•Prepare and track project budget

•Prepare and track detail project plan/activities

•Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings

•Engage senior stakeholders to discuss and address project issues and risks

•Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout

•Drive and manage project end to end delivery including requirement, design, testing, deployment

•Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline

•Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experience

•More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge

•Able to work with external vendors and across diversified teams

•Process-driven and strong advocate of reporting

•Good verbal and written communication skills

We are managing a project for our International Banking client and we are sourcing for a Service Delivery Manager who will play an important role in sharing responsibilities on the Bank’s IT Production Services leading BAU activities in Change, Problem, and Incident Management.

Job Responsibilities:

• Incident Management
• Release and Change Management
• Audits
• Continuous Improvement, DR, Problem Management, Obsolescence, Inventory, FinOps

Job Requirements:

• Bachelor’s Degree in Computer Science or Computer Engineering
• At least 5 years of experience in IT Operations or Software Engineering
• Experience in Banking industry, preferred
• Strong critical thinker with problem solving aptitude
• Good written and oral communication skills
• ITIL certification
• Proficient in using Excel / Power BI
• Good to have hands-on experience in any coding languages

Please reach out to Christopher Wong at [email protected] with your updated CV in MS Word format and we will arrange for a convenient time to speak more.

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description
As a LinkedIn Talent Solutions Manager, you will be responsible for providing leadership and direction to a team of Talent Solutions Support representatives to ensure their success, while having visibility and collaborative opportunities to all lines of business, both internal to Global Support and our Cross-Functional partners and stakeholders.

You will provide coaching and guidance regarding the quality of client interactions and daily operations while assessing the resources and staff needs for your team. You will also implement strategies and plans for the team while adjusting processes to meet overall company objectives as directed by senior leadership. You will be involved in leading a dynamic team responsible for both proactive and reactive customer interactions, managing team members across multiple geographies, and ensuring the delivery of high-quality support.

There is an opportunity and expectation to be a point of contact for cross-functional partners, and effectively communicate at all levels within different organizations within LinkedIn while reporting directly to the APAC LTS Support Director.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

Responsibilities:

• Inspire, motivate and lead a team of managers, and consultants based in India, Singapore and Australia in achieving SLAs and operational targets.
• As part of the APAC LTS Support leadership team, drive collaboration with the teams across the regions to achieve consistency and contribute to making a global impact
• Lead the team in identifying opportunities in the improvement of processes and policies.
• Lead, engage and advise cross-functional teams on implementing improvements and recognizing innovation opportunities to achieve optimal customer satisfaction results
• Play a critical role in contributing to the LTS strategic vision for our Members, Customers and employee's success.
• Develop and report on key metrics and work with LinkedIn senior management to find additional opportunities to leverage the team to deliver more value while continually lowering costs.
• Manage internal and external escalations from customers, business partners and within the team
• Motivate, inspire and enable employees to deliver value and solutions for any business concerns
• Serve as the leading voice of the customer and act as a customer experience advocate in considering decisions that will impact the customer
• Conduct quarterly and annual reviews for all direct reports and provide feedback to other teammates as needed

Basic Qualifications:

• 7+ years of experience in customer support
• 5+ years of people management experience

Preferred Qualifications:

• Experience managing B2B customer relationships.
• Experience with customer communication (email, inbound/outbound phone and chat).
• Experience monitoring, driving and coaching to KPI’s
• Experience leading in a queue environment, consistently delivering to workforce management needs
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel).
• Excellent communication, follow-up, interpersonal and customer service skills.
• Ability to use creative solutions to drive initiative locally or through partnering with other locations.
• Ability to make discretionary decisions based on appropriate research with involvement as needed by key stakeholders.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.
• Ability to work in a fast-paced environment.

Suggested Skills:

• Complex Problem Solvin
• Executive and Stakeholder Management
• Team and Performance Management
• Global Collaboration

Job Responsibilities:

• Identifies and develops new business opportunities and strategic partnerships from emerging markets and trends
• Builds relationships with customers, suppliers, distributors, partners, and vendors
• Leads sales, marketing and customer-service for new business streams
• Develops and strengthens internal and external relationships that will lead to increased lead generation and market share
• Builds cross-functional teams to guide and nourish sustainable, long-term growth
• Helps to shape the company’s long-term objectives and determine plans for how to meet them
• Create value from long standing branding in the market

Education, Experience, & Licensing Requirements:

• Bachelor’s degree in business administration, marketing or related field
• 5-8 years’ proven experience in the field of business development, marketing, sales, leisure and entertainment, FMCG or related field
• Minimum 2 year of supervisory experience
• Overseas or MNC working experience is an advantage
• Events organization or venue hiring experience is preferred
• Good communication and presentation skills, both written and verbal
• Aggressive, outgoing, energetic, result-oriented and customer focused
• Be able to explore new business opportunities

Attractive remuneration - Basic pay, commission and KPI bonus (excellent career development path)

Tender Design Manager

• Salary range: $5000 - $7000
• Work location: Sengkang
• Working Days: 5.5 Days [Alternate Saturday]
• Working Hours: 9am - 6pm // 9am - 1pm

Responsibilities

• Study tender specifications and highlight what needs to be captured in costing
• Check tender drawings, go through with QS on what are the items to take off, supplier quotations to request (especially for special systems like foam, linear heat, video smoke imaging)
• Check tender clarifications / addendums for any design changes and advise cost impact
• Highlight design deficiencies in tender drawings
• Work out design and quantities for D&B tenders
• Provide technical guidance & training for QS
• Coordinate with Project / Zenith / A&A team for design queries when handing over jobs

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities:

• Cultivating and maintaining positive, long-term relationships with current suppliers to ensure a seamless collaboration.
• Proactively identifying and evaluating potential new suppliers to expand our network and enhance sourcing options.
• Obtain quotes from suppliers
• Analyzing quotes and detailed assessments of cost breakdowns to facilitate informed decision-making
• Offer suggestions to enhance the sourcing process to optimize Return on Investment (ROI).
• Collaborating with internal and external stakeholders teams to implement improvements and innovations in the sourcing workflow.

Requirements:
1 year experience in IT company is an advantage

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Bryan Tay @ 97559161

Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

IT Supporter, Singapore

Are you interested in working with IT support across our three Asian offices and supporting our users with the newest IT technology? Then, you might be our first IT Supporter in this region.

Job description

Monjasa is a leading global partner in the oil and shipping industry who believes strongly in driving Personal Business. We aim to inspire our business partners and become first choice by challenging status quo with our original solutions.

We are experiencing a high growth in Asia, comprising of our locations in Singapore, Vietnam and China. Our Singapore office serves as a regional base, in fact we recently moved into brand new and bigger office facilities.

Therefore, it is time to have the first IT Supporter located in this region to be even closer to the users on a daily basis, and you will get the opportunity to take an important part of this new setup.

You will join a global and skilled IT support team of currently eight colleagues located in Denmark, UAE and Panama, who together perform all IT support related tasks for the Monjasa Group, covering all time zones. Your primary focus will be to support our many users via our helpdesk system, and for this reason, you will have a varied workday.

As the only Supporter on the ground in the region, you will experience a high degree of freedom and responsibility in the position, and you will also get a broad global exposure. You can look forward to some intra-regional travel activities to the two sister offices when needed. We have recently added a barge setup to our business in Singapore, and going onboard the vessels once in a while to provide IT support will also be required and an exciting opportunity for you to gain even further insight into our business.

Areas of focus

• Supporting remote and onsite users via helpdesk system
• Perform purchasing, asset management & setup of end-user items (iPhone, Laptops, etc.)
• User administration in AD/Azure AD
• Onboarding / Offboarding users
• Deployment and patch management of software via Endpoint Central

Your professional skills

• You have experience working with IT, preferably from a similar position
• Support foundation:
• Microsoft E5
• Navision 2017
• Microsoft Systems (Azure, OneDrive, SharePoint, Office, Teams, etc.)
• Windows 11
• Jira Helpdesk
• Intune
• Endpoint Central
• Windows365 / CloudPC
• Fluent in English (written/oral)

Your personal skills

• Supportive attitude and approach to tasks and colleagues
• Detail oriented and takes a structured approach to everyday tasks
• Outgoing and enjoys helping other people
• Independent and solution oriented

Monjasa as a workplace

Monjasa offers you a fulfilling career in a global organisation, where you will be part of a dynamic and ambitious team. We enjoy great learning opportunities and are proud of our fantastic work environment. With “Monjasa means personal business” as the headline to our corporate purpose, this serves as the guiding principle for our business. You will also find that we live and breathe our values of Respect, Ambition, Curiosity and Smile & Joy. All four values and our corporate purpose are anchored in how we work together and reflect our company DNA.

Monjasa at a glance

Monjasa is a global partner in the oil and shipping industries. Our core business includes trading and supplying marine fuels and shipowning activities on a global level. We are characterised by a strong entrepreneurial spirit and have experienced strong developments since our start in 2002. Financially, Monjasa is recognised as a robust business partner and total revenue reached USD 5.5 billion in 2022 – or equivalent to 6.4 million tonnes of marine fuels supplied. The fleet currently consists of 30 tankers and barges, and our operations and offices are certified according to ISO 45001:2018, ISO 14001:2015, ISO 50001:2018 and ISO 9001:2015.

The Monjasa Group also includes offshore shipowning company CBED and IT consultancy, RelateIT.