Min 2 yrs. of SD agent working experience

Good Laptop/Desktop troubleshooting skillsets

Excellence customer handling skills

Excellence communication skills

Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

The IT Project Coordinator (Remote) is responsible for overseeing and coordination to ensure that project goals are accomplished and that the team has what they need to meet their deadlines. Here are some key responsibilities and skills typically associated with this role:

Responsibilities:

• Assist the JAS team members of the project in the development of project management documents such as project budgets, project schedules, scope statements, and project plans.
• Execute project management administrative and bookkeeping tasks such as managing invoices, purchase orders, and inventory reports.
• Supervise the project procurement process.
• Coordinate the meetings with project stakeholders to assess their needs and define project requirements, acceptance criteria, and project timelines.
• Coordinate the allocation of project resources to ensure the project team has what is needed at the right time.
• Assign tasks to team members and help them understand what is expected from them in terms of project milestones and deliverables.
• Act as the liaison between the project team and project stakeholders throughout the project life cycle.
• Generate high level project progress reports, report on team members’ performance and provide updates to project stakeholders and/or IT management.
• Schedule stakeholder meetings, document, and generate reports.

Requirements:

• Strong organizational and multitasking abilities.
• Excellent communication, interpersonal skills and ability to manage meetings via MS Teams.
• Experience with working with people across different countries in the Asia Pacific region.
• Proficiency in project management software and tools. Experience with Wrike would be advantageous.
• Ability to work remotely, independently and manage multiple projects simultaneously.
• Strong problem-solving skills and attention to detail.
• Knowledge of project management methodologies such as Agile or Scrum12.

Primestaff Management Services Pte Ltd

Personnel Name: Jackie Ng

Personnel No: R22109024

EA License No: 95C5411

Product area

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Job description

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Additional job description

In this role, you will lead business growth across the region via the development and adoption of products, tools and program best practices. You will lead the Asia Pacific (APAC) strategy for foundational Measurement, Data and Audiences product portfolio, which includes (but is not limited to): Privacy-Centric Measurement, Value Measurement, Audience, Reach and Data Onboarding. You will also be in-charge with shaping the team’s marketing objective-led strategy, driving scalable programmes and product advocacy efforts.

Qualifications

Job responsibilities

• Partner with cross-functional stakeholders to identify strategic questions and translate long-term goals and strategy into projects. Act as the business partner to executive leaders to develop shared business priorities, joint programs to drive business outcomes and product adoption goals.
• Lead the Performance Measurement and Audiences Go-To-Market (GTM) team, a group of high-performing regional product leads, inform expectations, craft team Objectives and Key Results (OKR) and align team to key business priorities
• Shape APAC GTM strategy and represent product priorities in executive forums, business reviews and strategy meetings with global and regional counterparts.
• Architect and enable execution of scalable initiatives that drive product adoption and promote best practice across the APAC region.
• Collaborate with Marketing objective (MO) Go-To-Market leads to develop and augment aligned activation plans for priority accounts, scalable programs and operational milestones.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in management consulting, business operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.
• 4 years of experience working with executive stakeholders.

Preferred qualifications

• Master's Degree or equivalent practical experience.
• 2 years of experience in people management, and creating data sets, data modeling, and reporting.
• 2 years of experience in advertising, business consultative, business development, or a digital media environment.
• Experience in designing and leading cross-functional work programs and Go-To-Market (GTM) strategies.
• Ability to present technical concepts and effectively communicate them to a non-technical audience.

The Company

We are seeking an experienced Change Manager to lead change initiatives within our client's regional FMCG operations. This role is essential in driving successful transitions, fostering engagement, and ensuring employees are prepared to embrace new systems, processes, and organizational changes. If you have a strategic mindset, excel in managing the people side of change, and thrive in dynamic, multi-location environments, this opportunity is for you!

The Role

• Develop and implement change management strategies tailored to local business needs and aligned with organizational goals.
• Engage key stakeholders, including department heads, team leads, and change advocates, to secure buy-in for change initiatives.
• Create and deliver clear, localized communication plans to inform employees about change impacts, key milestones, and benefits.
• Conduct impact assessments to evaluate how changes will affect local business units and address any readiness gaps.
• Prepare the workforce for transitions by providing relevant tools, training resources, and ongoing support.
• Monitor employee engagement and adoption levels, identifying resistance and implementing targeted interventions like coaching or additional training.
• Track and report progress on change initiatives, gathering data to inform continuous improvements in the change approach.
• Provide post-implementation support to ensure changes are embedded in local operations and address any ongoing challenges or feedback.

Your Profile

• Bachelor’s degree in Business, Organizational Development, HR, or a related field (Master’s preferred).
• Minimum 5 years in change management or organizational development, with experience in multinational environments.
• Proven experience in successfully driving change within complex business settings.
• Proficiency in change management principles, methodologies (e.g., Prosci ADKAR), and best practices.
• Strong communication, interpersonal, and stakeholder management abilities.
• Ability to influence and foster engagement at all organizational levels.
• Analytical and problem-solving skills, especially in assessing change readiness and managing interventions.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13106638, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Trust & Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

As one of the safety team members for AIGC & Vertical Search Safety, you will have the opportunity to own and drive the safety features and strategies for our short video platform, ensuring our platform is safe for our global community. You will work closely with policy leaders, program managers, engineers, and data scientists around the world to design comprehensive strategies and plans. Your work will help us analyze and identify risks, own designing features, working with engineering to build them, testing and rolling out solutions, then continuing to monitor and improve them after they ship, keeping our users safe as new threats and opportunities evolve.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

What will I be doing?

• -Your scope includes the safety of all TikTok Search GPT bot and Vertical Search related features, including GPT bot interaction safety, AIGC search result safety, Photo and Text Search, LIVE Search, etc.
• You will define a safety product roadmap, set metrics to measure effectiveness, and drive cross-functional efforts to achieve success.
• You will analyze and identify risks and leverage in-app product solutions or back-end processes to effectively address risk and work with the engineering team to implement product solutions.

Qualifications

Minimum Qualifications

• You should have product management experience in Consumer-Facing mobile or web internet industries
• You have the ability to identify, analyze and design product solutions; a proven track record of pushing ambitious product changes
• You have good cross-functional project management skills, good communication skills; a passion to unite people behind a common goal; ability to work across time zones and locations

Preferred Qualifications

• You have extensive relevant experience -- in Trust and Safety, integrity, minor safety, fraud detection, or other relevant experience
• You have experience building social networking or video content applications, or other consumer internet applications
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

about the company

My client is a renowned technical textiles manufacturer in Singapore

about the job

• Expanding company customer base through direct efforts and established networks
• Drive business development strategies and explore new business opportunities
• Identify potential clients, industries, and market segments for expansion
• Develop new projects, achieve sales target and business development goals in terms of revenue and sales margins
• Preparing tender documents, presentations, negotiation terms.
• Analyse market conditions, review customer information

skills & experience required

• Master / Degree / Diploma in engineering / sales & marketing / business
• Min 5 years of sales experience in B2B sales - ideally from construction / Machinery / Technical Textiles
• Keen / willing to travel to ASEAN region for work (about 50%)
• Hybrid work mode and able to operate independently
• Comfortable working in a start-up work mode environment
• Able to inplace systems and procedures

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

• Manage the Influencer strategy through gifting, events and activations, and social content.
• Handle the development and performance of influencer marketing campaigns across social and offline channels.
• Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
• Establish and build relationships with key industry partners on social platforms.

Requirements:

• Degree and above
• At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
• Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Internal Audit (IA) provides independent assessments of Citi’s control environment, risk management and governance for key stakeholders including Citi’s board of directors, senior management and regulators. We are a global function with over 2,500 professionals providing assurance across all of Citi's businesses.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Audit Manager - Hybrid (Internal Job Title: Sr. Auditor I - C12) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Senior Auditor is responsible for performing moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to utilize in-depth subject matter expertise to contribute to the development of new techniques / processes for the area or function and help Citi reach business goals.

In this role, you are expected to:

• Perform validation of regulatory issues relating to risk management, including drafting reports, presenting issues to the business, and discussing practical solutions

• Draft audit reports and present issues to the business while discussing practical cross-functional solutions

• Complete assigned regulatory issue validations within budgeted timeframes, and budgeted costs

• Monitor, assess, and recommend solutions to emerging risks

• Contribute to the development of audit processes improvements, including the development of automated routines

• Apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope

• Develop effective line management relationships to ensure strong understanding of the business; Acts as SME to senior stakeholders and /or other team members

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

•At least 3-5 years of experience a highly regulated industry or a BFSI

• Experience with working in or auditing Risk Measurement and Management including Credit Risk, Counterparty Credit Risk, Market Risk, Risk Reporting, Risk Capital, and Treasury/ Liquidity Risk Management (Credit or Market Risk experience preferred)

• Subject matter expertise regarding audit technology’s application

• Related certifications (CIA, FRM, or similar) and Bachelor’s/University degree preferred

• Has the ability to operate with a limited level of direct supervision; Can exercise independence of judgement and autonomy

• Effective verbal, written and negotiation skills and project management skills

• Effective leadership skills; Effective influencing and relationship management skills

• Demonstrated ability to remain unbiased in a diverse working environment.

What we can offer you

This is a role that will offer you the opportunity to build and develop an in-depth knowledge within Internal Audit and drive your career forward.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Lead and oversee the CORENET submission process for Architectural Packages/Technical Submissions; functioning as a trusted interface for all regulatory work.
• Guide the technical direction of each project, bringing clarity to teams in crafting and refining architectural submission packages for local authorities.
• Ability to guide/implement and coordinate submissions within Revit Architecture, ensuring they meet the rigor required for approval.
• Navigate project submissions with a keen understanding of regulatory standards, building compliance documents that address every detail.
• Maintain strict oversight on document revisions, preserving the quality and consistency of each deliverable.
• Assume responsibility for project areas as needed, steering design elements to align seamlessly with statutory regulations.
• Support Architects, Designers, and Project Leaders in implementing adjustments, harmonizing design packages with Authority feedback and code

Requirements

• Diploma/Degree in Architectural, Civil, or related Design Discipline
• At least 5 years of prior experience in an Architectural or Professional Engineering Consultancy
• Strong knowledge of Corenet submission; the ability to properly perform submissions is crucial
• Excellent problem solving and analytical skills.
• Able to work with different external stakeholders and key partners

Bayes provides career opportunities with reputable and progressive Employers and prioritizes the interests of all whom we represent. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

All personal data supplied will be treated in confidence, and as permitted by law. For further enquiries, please visit our website which shares our Privacy and Data Protection Policy.

Dickson KOH | Managing Partner
Head, Infrastructures Practice
EA Registration R1103367

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About The Opportunity

This is an opportunity to work closely with the Global Head of PR and Communications, and Asia’s Head of Marketing to lead the strategic development and hands-on execution of Corporate PR strategy to position the company, its corporate brands and executives in top-tier domestic media outlets in countries Singapore, India, Hong Kong, Mainland China, Japan and Malaysia.

You will also support FCTG Asia’s leisure brands including Scott Dunn, Discova, and Cross Hotels & Resorts with press releases and reactive PR.

Leverage on your experience in media relations, public relations and senior stakeholder engagement to build, drive and deliver media and communication strategies and corporate marketing programs across the region. This is a pivotal role where you will lead the direction, having a direct contribution to, and impact on the achievement of our business goals.

Key duties & responsibilities:

• Annual PR Strategy
  Develop a full-year region-specific PR strategy & activity plan for FCM Asia in collaboration with Regional Brand Marketing and Operations that reflects business objectives. Devise accompanying regional narrative to engage with key prospects and customers that elevate our brands and promote the industry and benefits of travel management consultancy.
• Local PR Activation
  Execute PR activities, initiatives and events to engage with key stakeholders in Asia. Create news-worthy stories that capitalise on trending topics, while pitching latest developments and securing commentary opportunities for business leaders. To work with the Global PR & Communications and Corporate Brand Marketing teams to ensure that all PR activity appropriately positions each of our FCM Asia as leaders in their segment.
• Press Office
  Act as the main point of contact for media in Asia. Respond quickly and accurately to day-to-day journalist enquiries escalating with the Global PR & Communications and senior leadership as appropriate.
• Media Relations
  Cultivate strong relationships with top tier Asia travel/trade, news, business and consumer media and their contributors. Secure regular briefings to ensure that FCM, Scott Dunn, Discova, Cross Hotels & Resorts remain top of mind. Proactively pitch original story angles and the latest company news alongside local developments and initiatives. Maintain and develop a database of key Asian media contacts. Work closely with Head of Marketing and Brand Managers to advise and guide limited outreach in select Asian countries.
• Social Media
  Work in partnership with the Content team to use social media channels to engage with Asia-based journalists (e.g. monitor blogs/Twitter feeds of top-tier media for feature story opportunities and pitch media online when relevant).
• Crisis Communications
  Support the Asia Leadership teams (Marketing & Senior Management) on issues affecting the company. Develop speed to market & crisis communication response - gather facts, and create reactive media statements and FAQs while keeping the Global PR & Communications informed. Field and respond to incoming media requests to positively position FCTG Corporate Brands.
• Media Events
  Able to independently organise and facilitate media events.
• Press and Briefing Materials
  Oversee development, approvals and updating of press kit materials, including press releases, fact sheets, bios, backgrounders, etc. for Asia. Prepare briefing materials and messaging/positioning documents for executives in preparation for media interviews.
• PR Measurement & Evaluation
  Measure results and impact of PR outreach in alignment with key performance indicators (KPIs) and leverage media monitoring & measurement tools. Focus on top-tier media and feature story press coverage in the domestic market. Contribute to Global PR reports and keep regional brand and operational teams updated on resulting coverage.
• Customer Communications
  Assist with customer communications when needed including service emails, and incidents Crowdstrike etc. Assist the Head of Marketing of Asia with proofing and editing of communications when she is unavailable to support the team.
  Assist with events including but not limited to; Singapore Summit, GBTA India, town-hall meetings, and annual kick-off meetings. Help to keep colleagues informed and engaged by celebrating achievements and sharing details of relevant regional news and initiatives on Workplace, and briefing Social Media team to post on News page and Social Media channels.

We’d love to hear from you if you have...

• At least 6 years’ experience in public relations, having held a similar in-house or PR agency position
• Bachelor’s degree (ideally in Communication, Journalism, Marketing or Business)
• Experience in the Corporate Travel/Travel Industry is highly preferred
• The ability to convert communications strategy into effective PR activities that address brand and business imperatives
• Experience in working across large cross-functional teams within complex, global environments.
• Clear communicator with superb writing and messaging skills
• Strong media and industry contacts within the local market (travel/trade, business, news etc.)
• Experience in managing PR agencies a plus
• Event management capabilities requiring strong strategic content support and cross-functional collaboration
• Experience managing budgets
• Demonstrated ability to craft and implement broad digital/social campaigns with success
• Well-organised and able to multi-task and prioritise workload
• High level of adaptability and demonstrated ability to work in a dynamic, fast and agile landscape

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

• Generous remuneration structure and a highly competitive salary
• Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
• Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
• Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
• A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

Job Profile Description

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the incumbent with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Actuarial is seeking a self-motivated team player, who is obsessed with delivering value, is forward-thinking, and excited to improve inforce value of the company and customer experience.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone:

• Involve in full suite of experience studies including assumptions recommendation, maintenance, and financial impact analysis as in the areas of reserve (IFRS17 and local basis), new business value and new business CSM.
• Involve in IFRS17 policyholder experience gain/loss reporting and to provide deeper analysis of underlying contributors.
• Involve in the regular experience monitoring and highlight/ investigate variance in experience and its root cause.
• Involve in experience monitoring Power BI tools development working with regional and local analytic teams.
• Assist in the inforce management projects to deep dive on experience drivers and propose recommendations to improve customer experience and inforce value to the company. This includes close collaborations with various stakeholders on different inforce management initiatives.
• Assist in any other projects as assigned.

Nice to Have:

• Good progress of actuarial exams.
• At least 4-5 years of working experience with good understanding of data, actuarial experience monitoring and insurance business know-how.
• In-dept knowledge of insurance products and their earnings attributes.
• Creative, thinking out of the box, meticulous to details, effective communications and planning are key elements for success.
• Good knowledge in MS Office (Excel, Access, Words, Power Point) and Power BI (or any equivalent visualization software).
• Knowledge of IFRS17 and local regulatory are added advantage.
• Team player oriented as well as can follow up tasks independently.
• This is an individual contributor role.

On the job you will:

• Work closely with reporting and regional teams.
• This includes liaise with various stakeholders on different inforce management initiatives.

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

• Relationship Management: Develop data tools & insights for the GCG Client Management Group in APAC to support renegotiations, business reviews and business development opportunities defending our Premium Value Proposition in an impactful way
• Business Development: Lead strategic partnerships with merchants in close collaboration with the Marketing team engaging existing & new partners to drive revenue growth through Amex Offers
• Consultative Selling: Build a pipeline of opportunities & deliver compelling Business Insights proposals to drive business growth
• Data & Insights: Own end-to-end insights project planning, delivery, and measurement. Transform raw data into insights led commercial presentations to executives at merchant partners & internal stakeholders.
• Data Product Development: Identification and creation of customized and automated data tools in close collaboration with the Global Merchant Analytics team

Minimum Qualifications:

• Strong business development experience and/or partner management experience, including a track record of success in building new and nurturing existing relationships with internal and external clients that drive commercial outcomes
• Strategic thinker with a consultative sales approach
• Effective quantitative skills that enable the analysis of data sets and generation of actionable recommendations with measurable value
• Strong communication skills and executive presence with the ability to probe/diagnose merchant needs and propose real-time customized solutions across all levels of the organization, internally and externally
• Strong problem solving, project management, analytical and presentation skills
• Ability to multitask and prioritize across a portfolio of clients and projects, with high attention to detail
• Ability to innovate and openly share insights and new ideas
• Advanced degree in statistics, mathematics, operations research, economics, engineering or equivalent preferred

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Responsibilities

• Plan, execute and manage insolvency and restructuring engagements such as liquidation, receivership, judicial management, scheme of arrangement, special accountant, debt restructuring and bankruptcy work
• Liaise with internal and external stakeholders such as clients, creditors, debtors, etc. in writing as well as business meetings
• Review financial position, conduct financial analysis and develop turnaround strategies for clients in financial distress
• Participate in business development and client relationship management
• Review and ensure completeness and quality of work and compliance of all statutory and/or regulatory requirements of the engagements
• Assist the Director in practice development matters and activities
• Coach, motivate and develop junior members within the team

Job Requirements

• Degree in Accountancy, ACCA, CA or equivalent professional qualification
• Able to work independently and lead in a team, manage projects and meet project deadlines
• Candidates with at least 2 to 3 years of proven and relevant insolvency experience in PAC firms will be considered for the Senior position. Candidates with more than 3 years of relevant experience may be considered for the Assistant Manager position.
• Strong business acumen and logical thinking / analytical skills
• Excellent verbal and written communication, negotiation, and interpersonal skills.

The Company

Our client, a leading global retail firm is seeking an FP&A Manager to support the Asia Finance Director. This pivotal role involves acting as a strategic finance business partner to the regional leadership team, delivering accurate and timely financial insights to drive informed decision-making and robust business control. The FP&A Manager will collaborate closely with various regional functions to optimize financial performance and provide critical insights to support business objectives and enhance overall outcomes.

The Role

You will deliver timely, accurate financial insights to support management and the regional finance team in key areas of control, including variance analysis, capital expenditure tracking, and ad hoc cost analysis. Coordinate with business teams across the budgeting cycle, strategic planning, internal processes, and reporting schedules, ensuring timely deliverables in a matrix environment. You will collaborate with regional functions based in Singapore on managing corporate costs, payroll, cash flow, balance sheet, P&L, and statutory audits. Provide scenario analysis to inform decision-making and drive growth, while identifying opportunities for process and reporting improvements. Lead or pilot tools and initiatives to enhance business efficiency, including ongoing development of financial systems, with additional duties as assigned by management.

Your Profile

We are seeking for a talent with a minimum of 8 years of professional experience with a solid foundation in accounting and financial planning, ideally within the retail or FMCG sectors. Prior experience in financial controlling is advantageous. Proficiency in SAP, or other performance management software is preferred. The ideal candidate is energetic, driven, and proactive in achieving results, with a quick learning ability and a strong grasp of key business drivers. Excellent organizational skills and the ability to manage multiple deadlines are essential, along with a collaborative spirit to work effectively within diverse teams. Strong communication skills are critical, enabling effective interaction across all levels and functions, along with advanced skills in Excel and PowerPoint.

Apply Today

Please send your resume, in WORD format only and quote reference number SN09198645, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd | Co. Registration: 200612189E | EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.
• Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Purpose:

The Senior Associate / Assistant Manager, Sustainability & Communications, will play an integral role in fostering collaboration and synergy between business groups (BGs) and key stakeholders to advance purpose-driven sustainability initiatives and impactful communications. The role will support sustainability reporting/disclosures, stakeholder engagement, and the development of targeted communications strategies aimed at enhancing the Group’s recognition as a leader in sustainability, as well as its positioning as the preferred business partner and customer of choice.

Key Responsibilities

Sustainability:

· Build and maintain close communication with Sustainability leadership and team members across the Business Groups (BGs).

· Act as a point of contact between BGs to ensure alignment of directions, expectations, communications and effective knowledge sharing.

· Support benchmarking exercises, provide recommendations for improving sustainability practices in line with global and industry benchmarks.

· Assist in sustainability reporting and disclosure activities for various business groups.

· Manage stakeholder engagement with key external partners (government, NGOs, industry bodies, think-tanks etc), and integrate feedback for continuous improvement.

· Collaborate with internal functions across BGs to enhance sustainability initiatives and management reporting.

· Stay informed about industry trends, regulations, and best practices related to sustainability.

· Perform any other tasks as required

Communications:

· Support the development and execution of communications strategies that increase engagement, brand awareness, and effective programme storytelling

· Collaborate closely with business group communications teams to identify target audiences and develop integrated communications plans across different channels and segments that align with the company’s business objectives.

· Partner with internal and external stakeholders to implement communication plans that promote sustainability programme

· Support media engagement strategies, analyse media coverage, and provide insights to inform communications strategies.

Qualifications and Experience

· Bachelor’s degree in Sustainability, Communications, or a relevant field.

· Minimum of 5 years of experience in sustainability, CSR, or communications in a corporate setting.

· Experience in forestry, palm oil, or resource-based commodities is preferred.

· Strong business acumen to align messaging with business goals.

· Excellent ability to craft compelling stories and identify key narrative angles.

· Strong communication, presentation, and interpersonal skills.

· Ability to travel frequently.

Key Competencies:

· Confident, mature, and resourceful, with excellent attention to detail.

· Entrepreneurial mindset with a positive, can-do attitude.

· Team player with strong influencing skills and the ability to work independently.

· Adaptive to a dynamic environment, with the ability to manage multiple stakeholders and projects effectively.

The Singapore Institute of Legal Education (“SILE”) is a statutory body established under the Legal Profession Act. Its role is to uphold and enhance the standards of legal education in Singapore. This involves conducting the Singapore Bar Courses and Examinations and overseeing the admission requirements for advocates and solicitors to the Singapore Bar. For more details, please visit www.sile.edu.sg.

Assistant Manager / Manager (Legal Technologist)

As a Legal Technologist, you will assist SILE in integrating technology into their work to improve process efficiency and effectiveness. This role centres on the development and implementation of digital solutions, requiring a comprehensive understanding of the current rules and policies related to Singapore Bar admission, including the Part A and Part B Courses and Examinations, as well as the Practice Training Period processes.

The successful candidate will be part of the Bar Admission and Examinations team, reporting to the Director of Bar Admission and Examinations and Legal Secretariat. Key responsibilities include:

1. To assist in the development, implementation, and administration of SILE's technology transformation efforts in digitising its processes (“SILE Technology Solutions”)
2. To train users on SILE’s Technology Solutions
3. Monitor requests and escalate issues to the vendor or the Information Technology department as needed to facilitate problem resolution related to the SILE Technology Solutions
4. To assist in the development, management and implementation of standard operating procedures, system and process of the department
5. To assist with the administration and implementation of the Legal Profession (Admission) Rules 2024 and other related regulations, including processing of practice training period applications and being the key project manager of integrating IT systems into the process.
6. To assist the work of the Legal Secretariat
7. Undertaking any ad hoc projects or duties

The successful candidate may anticipate placement or contract renewal at the end of the 3-year term based on performance.

Requirements

• A recognised bachelor’s degree in law from a reputable university, preferably in an IT-related discipline.
• Candidates who are keen on regulatory work and legal administration, and who have a law degree and are newly qualified are also welcome to apply.
• Keen interest in IT and legal regulation is necessary for this role. The ability to code is a plus.
• Good command in English and good writing and communication skills.
• Can work independently with initiative and minimal supervision.
• Ability to multi-task efficiently, whilst maintaining a high quality of work and attention to detail.

Interested applicants are invited to submit their detailed resumes, indicating current and expected salary, contact number(s), notice period, and date of availability. We regret to inform you that only shortlisted candidates will be notified.

Oracle delivers world class Linux and virtualization solutions for international business customers. We are seeking a Principal Account Manager that can sell our solutions to senior business and technical decision makers in major global corporations.

Oracle Linux enables organizations to meet future needs by providing optimal application performance, minimal downtime, reduced security and corporate compliance risk and lower total operating costs. We aim to make Oracle Linux the world leading Linux distribution. Oracle Linux Premier Support provides world class global 24x7 support and problem resolution in 145 countries. We believe the quality of this support is unmatched by any other provider and includes access to new versions of the distribution, high availability tools, back porting, bug fixes and patch updates all packaged within a 10-year life cycle support model. (https://www.oracle.com/linux/)

Oracle Virtualization enables customers to rapidly deploy critical enterprise application and private cloud infrastructure solutions. Oracle Virtualization facilitates the deployment and operation of your enterprise applications on a fully certified platform to reduce operations and support costs while simultaneously increasing IT efficiency and agility. Going beyond simple server consolidation, Oracle Virtualization server virtualization is designed to enable rapid enterprise application deployment and simplify lifecycle management. (https://www.oracle.com/virtualization/)

Oracle VirtualBox, the world’s most popular open source, cross-platform, virtualization software, enables developers to deliver code faster by running multiple operating systems on a single device. IT teams and solution providers use VirtualBox to reduce operational costs and shorten the time needed to securely deploy applications on-premises and to the cloud. (https://www.oracle.com/ph/virtualization/virtualbox/)

Position Details:

Selected candidate will be responsible for attaining a revenue goal within an assigned territory. The individual will also identify opportunities for Oracle’s Services and solutions at existing Enterprises where Oracle is currently in place, as well as opening the door within IT organizations at new customers in the territory.

Essential Responsibilities:

• The selected candidate will be responsible for driving business in the assigned territory.
• Develop new business by driving sales in new Accounts.
• Developing and executing account plans to achieve targets:
• Cold calling, prospecting, qualification, account mapping and presentations.
• Effectively utilize available Oracle’s Sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly, quarterly level forecasts.
• Responsible for all aspects of the selling process - Identify, Qualify, Sell, Close and Administer.
• Identify and Generate leads by using networking and other sales tools.
• Qualify, Sell and Close.
• Identify key steps to close sale, identify decision maker and influencers, etc.
• Determine Availability needs and Objectives.
• Gain agreement of proposed solution / Services, tying back to customer business drivers.
• Close significant $ sales across multiple Accounts across assigned territory.
• Administer: Accurate Forecasting of business & keeping records in the internal systems updated

Job Description:

• 5+ years of sales experience in Services and Solutions domain.
• Conversant in Bahasa as the person in this position will need to work with customers and partner in Indonesia, knowing other Asian languages is an added advantage
• Ability to make presentations & excellent communication skills.
• Aggressive selling approach and yet be a good team player.
• Strong network of relationships with key decision makers in small/medium & large sized companies and ability to leverage these relationships for generating new business for Oracle.
• Leverage current / running customer contacts and be able to generate revenue within first 30 days.
• Experience with Lead generation and sales closure.
• Strong exposure on handling the assigned Market.
• Track record of managing relationships with large accounts.
• Perseverant with ability to meet deadlines and targets.

Key Success Criteria:

• Ramp up on Oracle’s Linux/ Oracle VM/ support services within 2-3 weeks.
• Building pipeline within 4-6 weeks.
• Build forecast for the quarter within 6-8 weeks.
• Book business within 60 days.
• Cold/customer calling is an integral & most important aspect of this job profile

Oracle delivers world class Linux and virtualization solutions for international business customers. We are seeking a Principal Account Manager that can sell our solutions to senior business and technical decision makers in major global corporations.

Oracle Linux enables organizations to meet future needs by providing optimal application performance, minimal downtime, reduced security and corporate compliance risk and lower total operating costs. We aim to make Oracle Linux the world leading Linux distribution. Oracle Linux Premier Support provides world class global 24x7 support and problem resolution in 145 countries. We believe the quality of this support is unmatched by any other provider and includes access to new versions of the distribution, high availability tools, back porting, bug fixes and patch updates all packaged within a 10-year life cycle support model. (https://www.oracle.com/linux/)

Oracle Virtualization enables customers to rapidly deploy critical enterprise application and private cloud infrastructure solutions. Oracle Virtualization facilitates the deployment and operation of your enterprise applications on a fully certified platform to reduce operations and support costs while simultaneously increasing IT efficiency and agility. Going beyond simple server consolidation, Oracle Virtualization server virtualization is designed to enable rapid enterprise application deployment and simplify lifecycle management. (https://www.oracle.com/virtualization/)

Oracle VirtualBox, the world’s most popular open source, cross-platform, virtualization software, enables developers to deliver code faster by running multiple operating systems on a single device. IT teams and solution providers use VirtualBox to reduce operational costs and shorten the time needed to securely deploy applications on-premises and to the cloud. (https://www.oracle.com/ph/virtualization/virtualbox/)

Position Details:

Selected candidate will be responsible for attaining a revenue goal within an assigned territory. The individual will also identify opportunities for Oracle’s Services and solutions at existing Enterprises where Oracle is currently in place, as well as opening the door within IT organizations at new customers in the territory.

Essential Responsibilities:

• The selected candidate will be responsible for driving business in the assigned territory.
• Develop new business by driving sales in new Accounts.
• Developing and executing account plans to achieve targets: Cold calling, prospecting, qualification, account mapping and presentations.
• Effectively utilize available Oracle’s Sales tools for pipeline development, tracking opportunity progress (Forecasting), developing monthly, quarterly level forecasts.

Responsible for all aspects of the selling process - Identify, Qualify, Sell, Close and Administer.

• Identify and Generate leads by using networking and other sales tools.
• Qualify, Sell and Close.
• Identify key steps to close sale, identify decision maker and influencers, etc.
• Determine Availability needs and Objectives.
• Gain agreement of proposed solution / Services, tying back to customer business drivers.
• Close significant $ sales across multiple Accounts across assigned territory.
• Administer: Accurate Forecasting of business & keeping records in the internal systems updated

Job Description:

• 8+ years of sales experience in Services and Solutions domain.
• Conversant in Bahasa as the person in this position will need to work with customers and partner in Indonesia, knowing other Asian languages is an added advantage
• Ability to make presentations & excellent communication skills.
• Aggressive selling approach and yet be a good team player.
• Strong network of relationships with key decision makers in small/medium & large sized companies and ability to leverage these relationships for generating new business for Oracle.
• Leverage current / running customer contacts and be able to generate revenue within first 30 days.
• Experience with Lead generation and sales closure.
• Strong exposure on handling the assigned Market.
• Track record of managing relationships with large accounts.
• Perseverant with ability to meet deadlines and targets.

Key Success Criteria:

• Ramp up on Oracle’s Linux/ Oracle VM/ support services within 2-3 weeks.
• Building pipeline within 4-6 weeks.
• Build forecast for the quarter within 6-8 weeks.
• Book business within 60 days.
• Cold/customer calling is an integral & most important aspect of this job profile

A Leading IT Solutions Provider is looking for IT Support Engineers to join their team as part of their growth expansion plans.

In this role, you will:

• Provide troubleshooting and integration support for IT systems and products
• Software testing and system support for any bug fixes
• Provisioning and preventive maintenance of IT solutions and products
• Software upgrades and implementation

You will need:

• Diploma in Information Technology / Computer Science or equivalent
• Sound technical knowledge of Windows servers, Cisco routering and switching
• Hands-on experience providing hardware and software technical support and services
• Strong communication skills to liaise with external stakeholders

If you're interested in this role or know someone who would be suitable, click 'apply now' to submit an up-to-date copy of your CV or email [email protected].

EA Reg Number: R1987315

EA License Number: 23C2056

Company Registration No: 199501238M

Role Summary:

We are seeking a dynamic and results-driven General Manager to lead and oversee our operations in Singapore and Malaysia. This role will focus on our healthcare and wellness business, specifically in the field of stem cell therapy. The ideal candidate will have experience in a public company environment and the ability to contribute to fundraising efforts. You will be responsible for managing profit & loss, cash flow, and the overall performance of the company.

Key Responsibilities:

• Operational Leadership: Lead the day-to-day operations across both Singapore and Malaysia, ensuring smooth execution of business strategies and meeting organizational objectives.

• Financial Oversight: Manage P&L, cash flow, and budgeting, ensuring financial health and profitability. Monitor key financial metrics and provide strategic recommendations to improve performance.

• Business Development: Drive growth through strategic partnerships, identifying new opportunities for business expansion. Collaborate with the leadership team to develop and implement new business models and initiatives.

• Fundraising & Investor Relations: Support fundraising activities, including liaising with investors, potential partners, and stakeholders. Contribute to investor communications and financial reporting.

• Compliance & Governance: Ensure operations are compliant with all legal and regulatory requirements in both Singapore and Malaysia. Maintain strong relationships with relevant authorities and stakeholders.

• Team Leadership: Lead, mentor, and motivate a cross-functional team, fostering a culture of excellence and accountability. Provide guidance to senior managers and department heads.

• Market Strategy: Monitor industry trends and competitor activity, providing insights and strategic direction to stay ahead in the healthcare and wellness market.

• Customer Experience: Ensure a high level of customer satisfaction by maintaining quality standards and improving operational efficiencies in service delivery.

Requirements:

• Experience: Proven experience (5+ years) in healthcare, wellness, or related industries, with a strong focus on operations management. Experience in a public company setting is a plus.

• Leadership Skills: Strong leadership abilities with a proven track record of successfully managing teams and driving organizational change.

• Strategic Thinking: Strong analytical and problem-solving skills with the ability to think strategically and execute tactically.

• Fundraising & Business Development: Experience in fundraising or investor relations is highly desirable. A strong network in the healthcare, wellness, or stem cell therapy industry is an advantage.

• Financial Acumen: Solid understanding of financial management, P&L responsibility, budgeting, and cash flow management.

• Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with both internal teams and external stakeholders.

• Hands-on & Results-Driven: Proactive, hands-on, and results-oriented approach to driving business success.

• Educational Qualification: A degree in Business Administration, Healthcare Management, or a related field is preferred.

• Investigating and resolving production issues related to Oracle Tuxedo middleware platform
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Performing data imports/exports and maintenance of third-party integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

Roles & Responsibilities

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

· Handle customer enquiries and complaints

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Sales Manager to join our dynamic and fast- growing team. The Sales Manager is responsible for developing and executing sales strategies to attract new clients and increase revenue in the catering services sector. This role involves identifying market opportunities, building and maintaining client relationships, and achieving sales targets through effective planning and negotiation. The Sales Manager will work closely with the operations and marketing teams to ensure seamless service delivery and customer satisfaction.

Key Responsibilities:

Sales Strategy & Planning:

• Develop and implement a comprehensive sales plan to achieve revenue targets and expand the client base in both corporate and private catering sectors.
• Identify and analyze market trends, customer needs, and competitive activities to identify new business opportunities.
• Prepare and deliver sales forecasts, pipeline reports, and performance analysis to the Directors and Managing Directors.

Client Acquisition & Relationship Management:

• Proactively identify and approach potential clients, including corporate businesses, event planners, venues, and private clients, to secure catering contracts.
• Build and maintain strong, long-term relationships with key clients to ensure repeat business and customer loyalty.
• Conduct sales presentations and meetings to showcase catering services, menu offerings, and company capabilities.

Contract Negotiation & Proposal Development:

• Prepare customized proposals, quotes, and contracts that align with client needs and company pricing strategies.
• Negotiate terms and conditions with clients to maximize profitability while ensuring client satisfaction.
• Manage the entire sales cycle, from initial inquiry through to contract signing and follow-up after service delivery.

Collaboration with Operations & Marketing Teams:

• Work closely with the operations team to ensure that client expectations are met and that events run smoothly.
• Collaborate with the marketing team to develop promotional materials, digital campaigns, and event-specific marketing efforts.
• Provide feedback from clients to improve menu offerings, service quality, and overall customer experience.

Sales Reporting & Analysis:

• Monitor and track sales performance against targets, preparing regular reports for management.
• Maintain records of customer interactions, sales activities, and pipeline status.
• Analyze sales data to identify areas for improvement and recommend adjustments to sales strategies.

Customer Service & Issue Resolution:

• Act as the main point of contact for clients during the sales process and after service delivery, addressing any concerns or issues that may arise.
• Ensure high levels of customer satisfaction through prompt and professional communication and follow-up.
• Gather client feedback to assess service quality and identify opportunities for improvement.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, Hospitality Management, or a related field.
• Minimum of 3-5 years of experience in sales, preferably in the catering, hospitality, or events industry.
• Proven track record of achieving sales targets and growing client portfolios.
• Strong understanding of the catering business, including food and beverage services, event planning, and customer service.
• Excellent communication, negotiation, and presentation skills.

Skills & Competencies:

• Results-driven and highly motivated with a strong sales aptitude.
• Ability to build and maintain strong relationships with clients and partners.
• Strategic thinker with the ability to identify market opportunities and develop tailored sales approaches.
• Strong organizational skills and attention to detail.
• Ability to work independently as well as part of a team.
• Flexibility to adapt to changing client needs and market conditions.

Working Conditions:

• This position may require travel to meet clients, attend industry events, or conduct site visits.
• Flexibility to work evenings and weekends as needed to accommodate client schedules and events.

To apply, email your resume to [email protected]. Kindly note that only shortlisted applicants will be notified.