Create Opportunites.

Design Online Presence

• Overseeing the entire design process, from conceptualization to delivery, ensuring projects meet quality, time, and budget requirements.
• Facilitating communication between clients and the design team.
• Establishing project schedules and monitoring budgets.
• Motivating and managing a team of creative professionals.
• Ensuring alignment of creative and operational aspects to meet business objectives.

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

about the company

Our client is an growing regional corporate bank with a strong global client outreach has an approved headcount for a corporate banking Relationship Manager, Large Corporates.

about the job

• Originate new business relationships and transactions, manage customers’ queries and requests, cross selling of banking products such as treasury and deposits to increase wallet share
• Structuring of aircraft and asset-backed financing solutions
• Establish and maintain relationship with clients and relevant internal and external stakeholders to grow business
• Structure lending and credit terms for clients with strong knowledge in and in compliance to market regulations and bank procedures and policy
• Conduct credit analysis for new applications and credit reviews, internal risk and handle documentation
• Follow through on origination to execution of bilateral and syndication deals and monitor the portfolio
• Liaising and expanding contacts with stakeholders in the Aviation & Shipping industries

about the manager/team

You’ll be part of an experienced and dynamic team with good teamwork.

skills and experience

• Bachelor degree in Business, Accounting, Economics and Finance related disciplines
• At least 3 years of relevant corporate banking experience, specialising in large corporates, ideally from Transportation/Aviation/Shipping/ Automotive related sectors
• Well-versed in financial markets and banking products
• Strong credit analysis skills and able to interpret and analyse financial statements
• Good proficiency in Chinese language, as the RM may need to communicate with native Chinese speaking stakeholders in the Head Office

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

Our client is a global B2B distributor of electrical products and services, specializing in Indirect Materials (IDM), particularly MRO products and cleanroom supplies.

• Drive revenue and margins in customer accounts by meeting EBIT and working capital goals.
• Develop Key Account Management Plans to enhance short- and long-term EBIT and working capital.
• Manage service agreements to surpass performance KPIs and achieve cost savings.
• Ensure daily operations run smoothly and pricing is up to date.
• Analyse data to monitor performance, conduct reviews, and implement improvements.
• Work with internal teams to provide excellent customer service and foster teamwork.

Requirements:

• Bachelor’s Degree in Business Administration or Supply Chain Management
• At least 4 years of experience in Logistics and Customer Service sector and proven experience in account management or sales
• Good knowledge in financial concepts including working capital and EBIT
• Excellent leadership, communication and organizational skill

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Back Office Manager (Customer Service) – Engineering industry

Responsibilities:

• Oversee all back-office service activities and manage the back-office team.
• Meet sales KPIs and prepare accurate sales quotations and price proposals for customers.
• Maintain updated databases (pre-order and post-order) in CRM and spreadsheets.
• Ensure data completeness and accuracy in SAP/CRM for quotations.
• Track customer inquiries, prepare quotations, and drive order intake.
• Handle customer feedback and complaints, resolving or escalating issues as necessary.
• Manage sales and development for a select group of customers.
• Coordinate with internal departments and intercompany teams on sales tasks.
• Maintain standard spare part lists (SPC).
• Provide administrative support to the sales team as needed.
• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum of a Diploma in any field.
• Strong business English communication skills.
• Must have solid SAP knowledge and experience.
• Proficient in MS Office applications.

Experience:

• Background in high-volume transactional environments.
• Exceptional organizational and time management skills.
• Ability to work autonomously and collaboratively in a team.
• At least 5 years of experience in sales or a sales support role.
• Strong commercial acumen.
• Familiarity with sales processes and systems.
• Experience in a manufacturing/Engineering industry is a plus.
• Due to quota restrictions, we can only consider local candidates (Singapore Citizens/ Singapore PR) with full working rights in Singapore

Responsibilities:

Design Process

• Owns and leads a design process, interacting with Architectural, Mechanical and Electrical Partners (MEPs), and other design partners to deliver a portfolio of world class datacenters with a strong focus on technical excellence, mission critical resilience and cost management

• Reviews and contributes to the development of globally standardized tools, techniques and processes for the management and reporting of the design process

Project Management

• Indirectly manages experienced electrical and mechanical engineering staff in the Independent Technical Review and Innovation & Development teams to deliver a portfolio of world-class datacenter designs on time and to budge

• Directly responsible for managing the design schedule for assigned projects to ensure on time creation and review of Basis of Designs (BODs), Real Estate Investment Committee (REIC) Submissions, and design documentation for Issued for Permit (IFP) and Issued for Construction (IFC) sets

Design Oversight

• Stays up to date on advancements in design being investigated by the centers of excellence teams to ensure technologies support future IBX design and construction needs and feeds back information to construction for incorporation of changes

• Ensures designs meet Global Design Standards and the business needs for capacity, density, and function

Skills/Requirement

• 10+ years’ experience in a Design MEP Firm or in the design team of a Mission Critical Building operator or subcontractor, OR 15+ years’ experience as an Architectural lead in a Mission Critical Architectural Design Practice preferred.

• MSc in Electrical or Mechanical Engineering OR MSc in Architecture is preferred, BSc acceptable or extensive and demonstrable experience in role, Architects to hold RA or AIA

• PE/Chartership desirable but not essential

• Experienced in Project and Stakeholder Management.

• Ability to travel 15-20% of the time, mainly to Thailand and Indonesia.

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a top provider of bulk liquid logistics, offering customized solutions worldwide.

• Lead and manage the team responsible for supplier agreements aligned with sales and operation’s needs.
• Provide a comprehensive portfolio of sea freight and intermodal service providers for the Asia Pacific region.
• Conduct market research on competitor suppliers and rates, and take action based on findings.
• Build and maintain strong relationships with existing and new suppliers, coordinating closely with various stakeholders.
• Oversee rate negotiations, manage supplier information in the Internal Vendor System, and support the regional procurement team in daily activities.

Requirements:

• Degree in Supply Chain Management or equivalent
• At least 5 years of Procurement experience in Container Shipping.
• Strong market knowledge of sea freight and transportation.
• Proficient in relevant software and excellent negotiation and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Company’s Profile
Julian Grey’s client offers customized solutions to meet evolving societal demands in the world of sustainability.

Responsibilities

• Oversee HR operations, including recruitment, training, payroll, and benefits.
• Collaborate with Directors to enhance HR policies and systems.
• Develop and optimize HR strategies and ensure data integrity.
• Serve as the primary contact for labour organizations and organisations.
• Negotiate insurance contracts and ensure compliance with regulations.
• Manage workforce budgets and support performance appraisals.
• Provide management with insights on labour market trends and economic conditions.

Requirements

• Minimum 5 years of HR management experience, preferably in a managerial role.
• Strong knowledge of employment laws and MOM regulations.
• Japanese proficiency is a plus.

Benefits

• Transportation allowance provided

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Manage the BIM process, implement and maintain BIM standards and workflows, ensuring adherence to project requirements, standards, and regulations.
• Coordinate with architects, engineers, and contractors to ensure accurate and timely BIM data delivery.
• Train team members on BIM technology and processes.
• Resolve BIM-related issues and conflicts.
• Develop and maintain BIM documentation and reports.
• Oversee the creation and maintenance of BIM execution plans for each project.

Requirements:

• Experience with LTA/MRT projects is a plus

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our Client:

Our Client is a luxury watches brand that originated in France. We seek a Regional Commercial Assistant Manager to develop and enhance the overall performance of the Southeast Asia markets, to deliver sales target and to focus on retailization of the existing POS under Wholesale (Retail Partner) operations.

Job Responsibilities:

WHOLESALE (RETAIL PARTNERS) ACCOUNT MANAGEMENT SUPPORT (65%)

· Define commercial guidelines in terms of incentives, marketing plans, network development, sales order fulfilment (Model Stock Orders) and inventory management.

· Retailization implementation: clear KPIs set up and monitoring across all Retail Partners (including retail metrics, contract strategy, operating models.

· Foster and maintain close relationships with Wholesale (Retail Partners), motivate and animate the Brand Ambassadors, ensure high service standards and optimal support to the Brand.

REPORTING AND ANALYSIS (25%)

· Prepare Wholesale (Retail Partner) reports on retailization KPIs (Retail Metrics, Contact Strategy, Operating Models - model stock, auto-replenishment, booster ordering, inventory, SOSI etc) on a monthly basis.

EVENTS AND PROJECTS (10%)

· Assist in event organization (invitations, coordination on logistics/travel arrangements for VIP customers attending overseas events).

· New openings and closings, and ensure all SOPs are in strict compliance.

Job Requirements

· Minimum 5-6 years of experience in similar capacity.

· Strong business acumen and data analytics.

· A good team player and good negotiation skills: able to build and maintain robust professional relationships with Wholesale (Retail Partners) and other stakeholders.

· Time management: able to manage multiple stakeholders and projects simultaneously while remaining flexible to shift priorities.

· Proficient in MS Word, Excel and PowerPoint.

Registration No: R22104771

EA Licence No: 22C1376

Our client is an investment company offering an extensive range of food and beverage services, including manufacturing, logistics, and retail operations.

• Oversee transformational projects that promote creativity and flexibility for long-term achievement.
• Use data analytics to guide HR decisions, improving workforce efficiency.
• Innovate HR processes by leveraging technology and streamlining operations.
• Maintain stakeholders updated and engaged by communicating changes effectively.
• Team up with leadership to build an inclusive and positive culture that aligns transformation efforts with business objectives.

Requirements:

• Batchelor degree in Business or human resource management
• least 5 years of work experience in HR transformation, workforce analytics, or process improvement.
• Solid understanding of HR functions, including staffing, employee relations, benefits administration, grievance handling, and disciplinary procedures.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job title: Office Manager (Maternity cover 6 months)

My client is a growing & reputable buyside real estate Japanese PE firm responsible not just for SG but also real estate assets in AU, JP, HK.

The contract will start in Jan 2025 and ends June 2025

RESPONSIBILITIES

• Oversee the daily general office operations and manage office administrative duties

• Provide administrative support to senior management, including scheduling meetings, handling correspondence and preparing documents

• Assist with corporate secretarial matters including arranging for signing of documents, notarisation of documents and other matters, as needed

• Manage travel and accommodation arrangements and prepare expense claim reports for senior management

• Liaise with office vendors and service providers such as property management, cleaning and facilities vendors for office services and supplies

• Support finance operations admin activities including submitting invoices and tracking of invoice approval/payments

• Assist in the onboarding process for new hires

• Coordinate with IT support on all IT related matters

• Assist with any other duties/projects as assigned

REQUIREMENTS

• Bachelor’s degree or higher

• More than 5 years of experience in office administrative roles

• Strong time management and organisational skills with the ability to multitask and prioritise work

• Excellent communication skills, both written and verbal in English. Candidates who are proficient in Japanese language will have an added advantage.

• Strong interpersonal skills

• Proficient in

Job Descriptions

• Collaborate closely with Operations and Project teams to evaluate and ensure the safe and efficient delivery of projects.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up operational matters.
• Manage the interface between Operations and Projects throughout all stages, from concept to final handover.
• Ensure project execution does not compromise terminal safety or reliability, proactively managing potential risks.
• Provide regular project progress reports and align with senior management.
• Develop resourcing plans for project management and coordinate staffing needs with HR.
• Lead, coach, and develop any direct reports.
• Foster a positive and collaborative work environment.
• Procurement: Oversee procurement and ensure on-time delivery of high-quality materials from suppliers and subcontractors.
• Planning: Lead capacity and production planning to meet customer demands.
• Deliver Exceptional Service: Provide timely project planning support and responsive customer service.
• Ensure On-Time Delivery: Lead daily production meetings, resolving issues promptly to meet deadlines.
• Requirements
• Min Degree in Engineering/Supply Chain, Business or related
• Min 8 years of project operations experience in Oil & Gas industry
• The ability to manage a sizeable team and work with stakeholders across levels and functions

Responsibilities

About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok. Team Introduction

The Trust and Safety team aims to build a world where people can safely discover, create and connect. Our goals are to ensure the safety of the community and to build a safer experience for users.

The Trust and Safety Engineering team is responsible for building a highly scalable, complex and intelligent platform that is able to manage high traffic loads. You would also be building tools to help protect our users from harmful content and abusive behaviours. With the continuous efforts of our trust and safety team, we can provide the best user experience and bring joy to everyone in the world.

What you will be doing:

1. Responsible to lead the team to build a highly scalable, efficient and robust trust and safety platform and tools

2. Play a key role in driving project objectives, system design and architecture to ensure high stability and performance of the services;

3. Define a long-term technical roadmap for the team

4. Recruit and mentor engineers of various levels of experience into a performant team, build team culture and cohesion, and help team members grow technical capabilities;

5. Understand and brainstorm product objectives to develop an easy-to-use platform that aligns with customers' needs; 6. Collaborate closely with trust and safety specialists, experts and machine learning engineers;

7. Work with Trust and Safety teams to protect TikTok globally.

Qualifications

What you should have:

- At least Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience);

- At least 7 years of relevant experience, familiar with C++/Go/Java program development (at least one), striving for high-quality code and focusing on the technical quality of the code.

- Highly proficient in designing data structures, building algorithms, and at least one programming language: Java, Python, C++ Go, PHP, pursue high-quality code and focused on code engineering quality

- At least 1 year of experience in Technical Lead Management or People Management

- Good communication skills, able to lead and drive projects effectively.

- Familiar with team and project management methodologies and approaches.

Preference will be given to those who have one of the following:

- Experience with Trust and Safety

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

The scope of Assistant Manager’s services shall include, but not limited to, Pre-Contract and Post Contract works such as the following:

• Assisting with preparation of Request for Proposal (RFP)

• Conducting Tender Briefing and Tender Interview,

• Assisting with preparation of Bid Analysis Worksheet (BAW),

• Assisting with reviewing, drafting, negotiating and concluding of contract,

• Assisting with Variation Order assessment,

• Interfacing with various user departments and stakeholders as necessary to gather information required to carry out the Services,

• Any other works as may be reasonably assigned by Manager .

Skills/Requirement

• A recognised university degree in Business Administration is preferred.

• At least 3 years of relevant working experience in procurement.

At a Glance:
Join our dynamic team as a Business Development Manager, where you will play a pivotal role in driving our company's growth. The role focus will be instrumental in sourcing new business opportunities and nurturing relationships with our existing clients.

About the Role: As the Business Development Manager, you will be responsible for:

• Securing New Customers: Actively pursue and acquire new business through cold calling, prospecting, and email marketing.
• Managing Existing Accounts: Develop and enhance revenue streams from current clients while maintaining strong relationships for future cross-selling opportunities.
• Sales Operations: Respond promptly to inquiries, prepare RFQs, review tenders, and ensure timely follow-up on customer communications.
• Meeting Targets: Strive to exceed sales targets, contributing to the overall gross profit of the company.
• CRM Management: Maintain accurate records of customer interactions, sales visits, and progress in our CRM system.
• Negotiation: Collaborate with agents to negotiate rates and maximize profit margins.
• Cross-Department Collaboration: Work closely with Customer Service and Operations to ensure seamless execution of quotes and shipments.

Skills & Experience Required: To excel in this role, you should have:

• Experience: 8+ years of sales experience, preferably in the logistics or shipping industry.
• Education: Bachelor’s degree in Logistics or a related field, or equivalent work experience.
• Sales Pipeline Management: Proven ability to independently manage and strategically develop sales pipelines to meet targets.
• Hunting Mindset: A strong ability to identify and pursue new sales opportunities.
• Customer Focus: Understanding customer expectations and delivering compelling value propositions.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to present effectively to stakeholders at all levels.
• Cross-Functional Collaboration: Ability to work effectively with colleagues across departments and at various levels of the organization.

What We Offer:

• Competitive benefits, including flexible leave management and additional perks.
• A comfortable yet efficient company culture.
• Opportunities for professional development and career growth within the organization.

Only shortlisted candidates will be contacted.

Butler / Household Manager

• Location: 6 days
• Salary: $ 4,000 - $5,000
• Working Location: West Coast

Job Responsibilities:

• Manage the household domestic helpers and personal driver schedules.
• Management of household equipment, maintenance, and household necessities
• Coordination of guest visits and events.
• Supervise child's daily studies, assist with homework, reading and activities
• Handle matters with the child's school.
• Healthy meal plan for child

Job requirements

• With relevant working experience as butler / household manager

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Branch Manager

4 days off a month (Every Sunday and PH off)
Working Hour: Weekdays - 11am to 8pm; Weekend - 11am to 6pm
Working Location: Far East Plaza
Salary Range: $ 2500 - $ 3300 + $ 200 Attendance Allowance + $ 1000 performance bonus + Overriding

Job Summary:

As the Branch Manager, you will play a dual role in overseeing the daily operations of the branch while also providing expert beauty advice and personalized service to clients. You will lead and motivate the team, drive sales, and ensure the branch operates efficiently and effectively.

Responsibilities:

A) Branch Management:

• Oversee all day-to-day operations of the branch.
• Lead, train, and motivate a team of beauty therapists, consultants, and other staffs.
• Ensure excellent customer service and resolve any client complaints or issues.
• Monitor and manage inventory levels, ordering supplies as needed.
• Develop and implement strategies to increase sales and profitability.
• Maintain the branch’s appearance and ensure all equipment is in good working order.
• Conduct regular performance evaluations and provide feedback to staffs.
• Ensure compliance with health and safety regulations.
• Manage the branch budget and financial performance.

B ) Beauty:

• Greet and assist customers in selecting and delivery effective treatments suited to their needs.
• Maintain an in-depth knowledge of the latest beauty products and trends.
• Meet or exceed sales targets and contribute to the overall store performance.
• Build and maintain strong customer relationships to encourage repeat business.
• Handle customer inquiries and resolve any issues promptly and effectively.

Requirements:

• Proven experience as a Branch Manager or in a similar managerial role in the beauty industry.
• Strong knowledge of beauty products and treatments.
• Proficiency in using management software and Microsoft Office Suite.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

As the company scales, we are currently looking for a dedicated, enthusiastic individual to join our growing team. This role provides exposure to a wide range of technology with On-The-Job training from senior IT colleagues.

The job holder is responsible for providing technical assistance and support to end-users, managing door access systems, facilitating the application of ERP permissions, addressing printing-related issues, assisting in setting up audio and visual systems for meetings, providing mobile support, and supporting in-house applications.

Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visualsystems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.

Requirements

• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality
• Fluency in spoken & written Chinese to read HQ policies & procedures in Chinese as well as to engage with Chinese stakeholders
• Able to work beyond normal office hours and during weekends or Singapore Public Holidays, if required. Perform standby duties to support the team
• Entry level candidates are welcome to apply

Our client is a premier supplier of indirect industrial supplies essential materials.

• Analyze incidents to identify root causes, solutions, and provide reports.
• Assess business needs and manage user access in ERP and CRM systems.
• Oversee software development, including design, testing, and documentation.
• Track IT tasks, resolve issues, and report project status.
• Ensure compliance with IT policies and deliver excellent customer service.

Requirement:

• Bachelor’s Degree in IT or equivalent
• At least 3 years of experience managing databases in Infor M3
• Proficient in Microsoft SQL Server and SQL scripting.
• Excellent communication skills to clearly explain complex IT concepts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

PURPOSE

This role is responsible to provide support IT Servicedesk and Infrastructure management for FWD. Provide FWD SG staff with IT assistance eg provide basic access administration and monthly patch application to endpoints. Support in terms of server and network management.

KEY ACCOUNTABILITIES

• Day-to-day technical support for end users for laptop, printers, and mobile devices.
• Remotely accessing hardware or software for clients to make changes and fix problems
• Running reports to analyse common complaints and problems
• Asset management for IT assets.
• Liaise with vendors and end users for purchasing, repair and warranty services of IT related items.
• Maintain and monitor office IT Infrastructure
• Onboarding and Offboarding of end users
• Meeting Room setup (Room booking, Screen sharing)
• System to support (Windows, Mac, iOS, Android)
• Create and update user guide for user and system.
• Coordinate and liaise with relevant team/Service Providers for infrastructure management.
• Ensure Infrastructure services are meeting SLAs.
• Provide technical support when necessary to resolve Infrastructure related matters.

QUALIFICATIONS / EXPERIENCE

• Diploma in Information Technology or higher
• 1-2 years of related experience in IT operations and support

KNOWLEDGE, SKILLS & ABILITY

• Ability to handle multiple tasks simultaneously
• Good communication and writing skills
• Candidates should have a strong analytical and problem-solving mindset.