Job Description: Restaurant Operations Test Specialist

Position Title: Restaurant Operations Test Specialist
Location: 8 Lim Teck Kim Road Opp to Genting Centre, Singapore 088937 Singapore
Department: Quality Assurance / IT / Operations

Position Overview:We are seeking a detail-oriented and experienced Restaurant Operations Test Specialist to join our team. This role bridges the gap between restaurant operations and technology by ensuring that our systems and software are functioning optimally. The ideal candidate will have a background in restaurant management and a keen interest in technology, quality assurance, and process improvement.

Key Responsibilities:

1. Testing and Quality Assurance:Conduct thorough testing of restaurant management systems, including POS, inventory management, reservation systems, and other software used in restaurant operations.
   Develop and execute test plans, test cases, and test scripts based on functional requirements.
   Identify, document, and track defects and issues, working closely with the development team to ensure timely resolution.
   
2. System Analysis and Optimization:Analyze current restaurant operations and workflows to identify areas where technology can improve efficiency and effectiveness.
   Collaborate with restaurant staff to gather requirements and provide feedback on system performance and usability.
   Recommend improvements and enhancements to existing systems and processes.
   
3. Training and Support:Provide training and support to restaurant staff on new and existing systems.
   Develop user manuals, training materials, and documentation to assist staff in using technology effectively.
   Act as a point of contact for troubleshooting and resolving system-related issues.
   
4. Collaboration and Communication:Work closely with cross-functional teams, including IT, operations, and management, to ensure seamless integration of technology into restaurant operations.
   Communicate effectively with stakeholders to provide updates on testing progress, system performance, and issue resolution.
   

Qualifications:

• Bachelor’s degree in Hospitality Management, Information Technology, or a related field.
• Minimum of 3 years of experience in restaurant management or operations.
• Experience with restaurant management systems, POS systems, and other related software.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with quality assurance methodologies and testing tools is a plus.

Preferred Skills:

• Certification in Quality Assurance or related field.
• Experience with software development lifecycle (SDLC) and agile methodologies.
• Proficiency in using testing tools such as Selenium, JIRA, or similar.

The Technical Support Specialist will be responsible for providing comprehensive technical support within company, focusing on both network and desktop environments. This role requires a deep understanding of networking principles and the ability to troubleshoot and resolve complex technical issues in a industry setting.

Key Responsibilities:

• Provide first and second-level support for network and desktop-related issues.
• Diagnose and resolve hardware, software, and network problems.
• Install, configure, and maintain network equipment and software.
• Monitor network performance and ensure system availability and reliability.
• Assist in the implementation of network upgrades and new technologies.
• Document technical issues and solutions in a clear and concise manner.
• Collaborate with other IT team members to resolve complex issues.
• Provide training and support to end-users on various IT systems and applications.
• Maintain up-to-date knowledge of industry trends and advancements in technology.

Qualifications:

• Diploma in Computer Science, Information Technology, or a related field.
• Proven experience as a Technical Support Specialist or similar role.
• knowledge of networking protocols, hardware, and software.
• Experience with network diagnostic, monitoring, and analysis tools.
• Proficiency in Windows operating systems.
• Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus.

Job Responsibilities:

• Oversee the Operation Service Support (OSS) team and all SSG IT Infrastructure activities.
• Collaborate with various sections, departments, and Site Managers to achieve company goals.
• Guide and supervise team members, providing necessary training and development.
• Assist the Head of Department in managing and controlling IT infrastructure budgets.
• Ensure that all systems under your responsibility are functioning properly and are maintained effectively, both technically and economically.
• Work with local and global stakeholders to set IT Infrastructure priorities based on business needs and overarching objectives.
• Develop local IT Infrastructure strategies in collaboration with Global Service Managers and implement global strategies accordingly.
• Participate in the IT-International organization, ensuring effective communication and coordination with other sites.

Requirements:

• MS/BS EE or CS, at least 6 years of experience in IT Infrastructure
• Good communication skills
• Good skills in writing and documentation
• Good team player
• IT Infrastructure related Knowledgeable and experience in LINUX (SuSE), Windows, WAN/LAN
• Experience in project management, vendor management and e-commerce projects

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wang Chun Jin

EA Personnel Reg No: R1871708

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

We are currently looking for a RA Specialist for a new entrant to the Singapore market that focuses on IVD products. You will be taking charge of everything Regulatory across the SEA markets.

They have a range of products, some approved in certain countries and some not, you will work with commercial staff to see what needs registering and where and then get it done. You will have a real impact on the plan and the execution helping to lead this businesses expansion across SEA.

The RA Specialist will be responsible for:

• Reviewing current product approvals and registrations to assess state of SEA business.
• Work with commercial team to develop regulatory strategy for the reason.
• Drive product approval process for their products in selected markets.

The RA Specialist will be / have:

• Degree qualified.
• Regulatory experience for IVD products.
• SEA experience.

If you feel you would be suitable then please get in touch for a further conversation.

Reg No. R1871342
BeathChapman Pte Ltd
Licence no. 16S8112

The Role:
My Client is a leading Financial Services Firm and we are looking for an IT Risk and Compliance professional to join the team in Singapore. This is a high visibility role and you will be leading a lean team in Singapore. We are looking for candidates who are keen to build their career in an expanding and growing organization across Asia.

Responsibilities:

• Spearhead all 2nd line Enterprise and Technology Risk related policies and framework.
• Work with Group Compliance to mitigate gaps and drive a strong Compliance culture within the business
• Conduct Risk and Control Assessments ( RCSA ) and work with the business on all Risk related plans and policies.
• Spearhead all Privacy related matters within the business.
• Any other adhoc Risk and Compliance duties across the Group level

You must:

• A bachelors degree in a reputable university
• 10 years of experience in a Technology Risk, Compliance, Privacy related experience.
• Experience from the Financial Institution or Health care sector preferred.
• Be able to work independently, while also being a strong team pl

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Job Description:

• Review and approve electronic batch records to ensure compliance with regulatory standards
• Identify and address discrepancies or errors in electronic batch records
• Collaborate with production and quality teams to resolve issues related to electronic batch records
• Conduct internal audits of electronic batch records and document findings
• Provide training on electronic recordkeeping practices to relevant personnel
• Contribute to continuous improvement initiatives related to electronic batch record processes
• Maintain electronic record management systems and ensure data integrity

Requirement:

• Bachelor's degree in a relevant field (e.g., pharmaceutical sciences, chemistry, biology)
• Knowledge of regulatory requirements related to electronic batch records in the pharmaceutical industry
• Strong attention to detail and analytical skills
• Excellent communication and collaboration abilities
• Ability to work effectively in a team environment
• Prior experience in a pharmaceutical or related industry is a plus

• Rare opportunity
• Career progression
• Exciting role

As a KYC Operations Specialist, you will be responsible for daily KYC operations including onboarding and periodic reviews. You will be part of a team to review and update KYC profiles, perform KYC and documentation review, screening and transaction monitoring. Support in relevant projects i.e UAT testings, any process change or improvement initiatives.

The ideal candidate has at least 6-10 years relevant Corporate banking experience within KYC/AML operations preferably in a client facing role. Strong communication skills, stakeholder management skills and ability to work well in a team setting will be great.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Responsibilities

• Perform market research and talent mapping for the Japan market.
• Communicate with the local candidates and counterparts based in Japan to gather market insights and share job details.
• Manage pipelines via channels such as sourcing, screening and referrals to find and engage key technical talents of all levels.
• Collaborate closely with the recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Share up-to-date, accurate, and value-adding market intelligence to support business growth.

Minimum Qualifications

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline.
• At least 1 year of relevant working experience in recruitment, talent acquisition or talent sourcing.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.
• Business proficiency (spoken and written) in Japanese (Min. JLPT N2 or equivalent certifications) to communicate with non-English speaking clients based in Japan via calls and emails.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Responsibilities:

• Responsible to support Product Owners in documentation of requirements, mapping of end-to-end flows and testing.
• Review and confirm system related requirements that require sign-off from business owner.
• Draw up workflows &/or processes (SOP).
• Liaise and work with different functions and IT delivery teams on the clarifications of the requirements.
• Ensure testing outcomes are of an acceptable quality and requirements set by Product Owner.
• Prepare FAQs, training guides and internal communications for product launch.

Requirements:

• Degree in Information Technology or any related field
• At least 5-8 years of relevant experience in life insurance industry or any similar industry
• Experience in managing projects on launching of new systems, system integration and data mapping by assisting in gap and data analysis and testing
• Good knowledge in insurance and end-to-end process
• Good business acumen and communication skill
• Analytical and problem solving skills
• A positive, enthusiastic, committed and ‘can do’ attitude team player

Interested candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar |EA License No. 023423 | Personnel Registration No. R21103109

About the Company:
Sizable and established hospitality, tourism and entertainment group. With upcoming expansion of business and increasing footprint in Singapore, the company is looking to grow its technology capabilities.

Overview:
The Director, Data Centre and Network Operations will be responsible for the end-to-end management of a new data centre project and network operations, encompassing everything from initial design and planning to full operational implementation. This role requires a visionary leader with extensive experience in data centre architecture, network infrastructure, construction, and operation. The ideal candidate will have a proven track record of successfully delivering large-scale data centre projects, managing network operations, exceptional leadership skills, and a deep understanding of the latest technologies and industry best practices.

Responsibilities:

• Reporting directly to the Group CIO, you will be the Head of Data Center and Network Operations
• Lead the design and implementation of new data centers and network infrastructure
• Oversee the entire lifecycle of data center and network projects from planning to execution
• Ensure data centers and network systems are designed for optimal performance, efficiency, and scalability
• Manage budgets, timelines, and resources for data center and network projects
• Collaborate with stakeholders to align data center and network initiatives with business needs
• Maintain high standards of data center and network operations, security, and compliance
• Monitor network performance and troubleshoot network issues
• Perform regular maintenance and updates on network equipment and software
• Conduct deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field
• Minimum of 10 years of experience in data centre and network operations management, with at least 5 years in a leadership role
• Proven experience in data centre migration projects and network operations (in IT, not facilities management)
• Proven experience in designing, building, and managing large-scale data centres and network infrastructure from scratch will be a bonus
• Strong knowledge of data centre infrastructure components, including power, cooling, networking, and security systems
• Excellent project management skills with a track record of delivering complex projects on time and within budget
• Strong leadership and team management skills, with the ability to motivate and develop a high-performing team
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
• Certification in project management (PMP, PRINCE2), data centre management (CDCP, CDCS), or network operations (CCNA, CCNP) is a plus

Apply:
If you are interested in the above job or other IT leadership positions, please kindly send your CV to Shannagh Wu at [email protected]

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Due to large volume of applications, only shortlisted candidates will be contacted.

• Monitor enterprise IT networks, server systems and commercial clouds.
• Single point of contact with customers/users, resolver groups, third party service providers and other departments
• Answer hotline calls and respond to e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Diploma/Higher NITEC in Information Technology/Computer Sciences/Electrical/Electronics/ Telecommunication
• Candidates should have at least 1 year of relevant working experience in IT support roles.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job Responsibilities:

• Maintain, service and repair the elevators, escalators and mechanical-parking systems.
• Checking, oiling, greasing, mechanical adjustment, trouble-shooting, testing of safety devices.
• Inspection of parts recommendation and replacement in accordance to local code of practice.
• Demonstrate understanding and compliance of Environmental,Health and Safety (EH&S) procedures.
• Attend to breakdown maintenance calls at various job sites.
  

Job Requirements:

• Min. 2 years of work experiences in servicing and maintaining elevators and escalators.
• Good communication skill.
• Team player with adaptability and agility.
  

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

The ideal candidate should possess experience in IT support, network administration, and system maintenance.
Job description:

Support and Maintenance

• Assist in the procurement of hardware in IT infrastructure.
• Document the system in the lab and create a comprehensive network diagram for the lab environment.
• Provide technical support to end-users for hardware, software and network-related issues.
• Develop, maintain and improve existing and new local application systems, tools and Inter & Intranet environment.
• Maintain and support client hardware and software environment in compliance with company standards and guidelines.
• Support IT Service Desk to ensure timely feedback to user's incident calls and support for users troubleshoot problems.

Site Project and Installation

• Establish and set up inventory system for the customer.
• Support the team in the installation of the project, ensuring completion ahead of schedule.
• Assist on the system migration of the company’s product, ensuring a seamless transition and minimal disruption.
• Execute virtual machine migration processes to enhance overall system performance.

Requirements

• Minimum 1 year experience in application/data system with proven track record of running high performing application and data system environments including Web Application environment, SQL query (Database experience is a must).
• Minimum Diploma in Computer Science, Information Technology, or related filed.
• Proficient in utilizing virtualization technology, specifically Hyper-V.
• Technical knowledge on IT and personal computer troubleshooting with good awareness on cybersecurity.
• Knowledge of hardware, software, and network troubleshooting.
• Ability to work independently and collaboratively within a team

As an IT Specialist specializing in Endpoint & Application Management, your role involves overseeing the setup, support, security, and performance optimization of various endpoint devices and software applications for diverse clients.

Responsibilities:

• Deploy, configure, and maintain endpoint devices (desktops, laptops, mobile devices, IoT).
• Ensure endpoints are updated with latest patches and configurations.
• Manage a portfolio of applications for security and optimal performance.
• Monitor application usage and ensure license compliance.
• Maintain up-to-date documentation of configurations and procedures.
• Implement and maintain endpoint and application security measures.
• Monitor endpoint and application performance for data confidentiality and integrity.
• Develop and implement automation scripts to streamline management tasks.
• Provide Tier 2 support for endpoint devices, applications, and connectivity.
• Create user documentation and conduct training sessions on endpoint security and application usage.
• Manage vendor relationships and asset inventories.

Requirements:

• Bachelor's degree in IT, Computer Science, or related field.
• 3+ years of experience in endpoint and application management.
• Proficiency in endpoint management tools (e.g., JumpCloud, Clonezilla).
• Experience with applications like Google Workspace, Office 365, Active Directory, etc.
• Familiarity with automation tools such as Ansible.
• Expertise in Windows, macOS, and Linux operating systems.
• Understanding of networking principles (TCP/IP, DNS, DHCP, VPN).
• Proficiency in scripting languages.
• Preferred certifications: Google Workspace Administrator, MCSE, ITIL Foundation.

To support the bank in planning and coordination for Regional Disaster Recovery Exercises for Singapore and Subsidiaries

Key Responsibilities

Job scope involves working with various IT partners (computer operations, system administrators, job schedulers, production support teams) and coordination with Business users during Disaster Recovery exercise.

• Lead and co-ordinate all the planning of all DR activities with key stakeholders (Application, Infra, Security and Business Users)
• Responsible for ITDR execution with key stakeholders
• Assess DR operational readiness to onboard new applications implemented.
• Periodic status reporting of issues and risks, highlight key areas of concern.
• Escalate Risks for management attention on issues which affect the scope of DR, schedule and quality.
• Conduct DR readiness reviews, Milestone Reviews, and Post exercise reviews
• Facilitate regular pre-DR progress reviews and signoff. Continually work towards making improvement in the DR process

Key Requirements

• Diploma/Degree in Computer, information technology or related discipline
• 8-10 years of IT experience, preferably in financial industry ; experience in software development, production support or Infrastructure management with a track record of working in major projects; prior experience in IT Disaster recovery (exercises or real time events) preferred.
• Good understanding of IT resiliency in terms of interfacing between different systems and the related processes ; candidate should be familiar about different application infra components (like AS400, Mainframe, Open systems, Network, Middleware) and worked in one (or) many of these systems.
• Experience in managing Major projects or BCP/DR exercises with multiple stakeholders.
• Detailed in tracking, reporting and Project management activities.
• Able to work independently and able to handle pressure; need to be open to work long days and weekends as required.
• The role involves ITDR planning and execution, hence need to be flexible to adjust personal schedules should there be a need to handle a real time DR situation.
• Good verbal and written communication skills
• Excellent presentation, communication and interpersonal skills.
• Strong problem solving and analytical skills.
• PMP, ITIL or related certifications preferred.
• Always go to the extra mile in terms of taking ownership and supporting each other as well as to build a strong Team.
• Works effectively with allocated resources, including people to get things done within budget.
• Demonstrate a positive attitude at work.

We're looking for a talented individual to join our Governance, Risk & Compliance (GRC) team, where you'll work closely with cross-functional teams in a highly collaborative environment. As a cybersecurity expert, you'll play a key role in ensuring our organization's compliance with regulatory requirements.

Key Responsibilities:

• Develop and maintain cybersecurity policies, standards, and procedures
• Conduct cyber risk assessments and manage mitigation efforts
• Research emerging trends and issues in cybersecurity and risk management
• Track and analyze new security regulatory guidelines and assess their impact on our organization
• Review and update cybersecurity risk assessment methodologies
• Collaborate with stakeholders to identify and address security deviations and risk acceptance
• Track remediation efforts for security and audit deficiencies

Requirements:

• Degree or Diploma in Computer Science, Computer Engineering, or Information Security related fields
• Strong experience in technology and/or cybersecurity governance
• Experience working in a highly regulated environment is preferred
• Strong understanding of regulatory requirements such as IM8, MAS Notice on TRM, and CSA Cybersecurity Code of Practice
• Familiarity with Cybersecurity Framework and cybersecurity professional qualifications such as CISSP, CISM, or CRISC
• Excellent problem-solving and analytical skills, with strong written and communication skills
• Ability to work under pressure, respond to tight deadlines, and maintain a positive attitude
• Interest in emerging technologies and a willingness to stay up-to-date with industry developments
• Proficiency in application development, programming, and scripting is advantageous
• Prior experience with implementing Cybersecurity products such as IAM tools is a plus

Key Accountabilities

• Design, develop, execute, and maintain test scenarios and detailed end-to-end test cases for the assigned projects.
• Able to write test cases in JBehave for agile projects.
• Expert in using testing tools such as JIRA, Confluence to execute and maintain project status.
• Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues.
• Analyse user stories, review and come up with high-level test scenarios to meet user requirements.
• To write and execute end-to-end test scenarios with detailed steps as per requirements either via manual or automation testing.
• Actively participate and collaborate in project meetings and discussions.

Required Experience

• Bachelor’s Degree or Diploma in Computer Science, Information Technology or in related majors.
• At least 1-2 years of working experience in an Automation Testing role.
• Good to have experience in Web and Mobile Banking solutions.
• Knowledge on Appium, Selenium, JUNIT.
• Good experience in developing complex SQL queries.
• Knowledge of basic UNIX Commands and ability to work with Linux.
• Experience with at least one of the following technologies: Cucumber, Appium, Selenium, XCode UI Automation, Espresso (mobile testing tools and frameworks).
• Possess working knowledge on Bitbucket.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Role Summary

Your role is to support & manage in-house technology; learning & courseware systems/technologies, mission critical applications including related Learning and Development Management System (LMS).

IN-HOUSE TECHNOLOGY

· Plan, manage & maintain sustainable IT infrastructure, cloud & network systems

· Manage & liaise closely with vendors and service providers to effectively manage the such infrastructure, cloud & network systems, ensuring compliance with Service Level Agreements (SLAs) and validation of Statement Of Work (SOW)

· Plan, develop & ensure execution of IT security policies & procedures to prevent unauthorized access, risk and malicious attack

· Implement and maintain security measures including password & access controls, encryption, and vulnerability management for office & cloud environments

· Manage local network and plan downtime including version updates, testing and recovery

· Knowledge of cloud architecture

· Ensure all systems change requests are in compliance with IT policies.

· Document and maintain a comprehensive up to date IT Asset register and documentation.

· Ensure systems and data security to meet strict IT audit requirements.

· Manage company data backup, restore, and monitor backup jobs to ensure that all company backup jobs are completed and kept online and off site according to policy.

· Continue to track relevant emerging technologies, trends, and best practices

related to the company’s business, and propose and implement improvements accordingly.

· Provide technical guidance and support users members on infrastructure-related matters.

LEARNING & COURSEWARE SYSTEMS/TECHNOLOGIES

· Provide consultation and assistance on issues relating to training structures, deployment/registration of self-serve and in-person training for internal and external resources.

· Consult with instructional designers and trainers about course content and how they behave and access the LMS.

· Provide top-level escalation support (in person, by phone, and web-based remote support) for the LMS.

· Create, update, prioritize and track system issues using the established support ticket system.

· Assist in writing and developing procedures, documentation and communications required and ensure they are closely aligned with procedures for service delivery.

· Interface with external instructional technology and LMS vendors and agencies as they relate to sustaining and continually improving LMS capabilities for Instructional Designers, Trainers and information management needs.

· Continually research emerging technologies and assesses their usefulness in managing our quality standards for our user interface and information management needs.

· Perform all high-level system and user administration tasks on the LMS.

· Work directly with trainers, instructional designers and management to facilitate adoption of instructional technologies via the LMS and to provide assistance for problem resolution, testing and optimization.

· Extensive knowledge about SCORM and API requirements as related to LMS content management and accessibility of courses, publishing to production.

MISSION CRITICAL APPLICATIONS

· Systems owner & technical lead in maintaining environment & monitoring application systems

· Provide technical advice including architecture & systems requirements, as needed, in designing, maintaining & upgrading of application systems

Requirements

A Diploma Holder, with at least 5 years of working experience is preferred. Fresh Graduates are also welcome to apply.

Knowledge/Skills

• IT Skills – MS Office Suite of Applications
• Training administration experience is an advantage
• Project management experience, an advantage
• Understanding of Cloud, SCORM and API requirements as related to LMS

Attributes

• Hands-on and be able to multi-task
• Good interpersonal skills
• Team player, attention to detail interpersonal skills
• Good written and spoken communication skills
• Organized, ability to prioritize and have a sense of urgency
• Disciplined, self-motivated,
• Ability to work accurately to meet deadlines
• Ability to work in a flexible way that allows for changes in assignments and priorities
• Good organizational, time management and problem-solving skills

Job Summary: Will play a key role in the strategic planning and efficiently managing budget resources in alignment with the organizational strategic direction and business priorities. The candidate is also expected to support the corporate risk management. S/he will report to the Assistant Head of BHRSS (Budget, HR and Support Services) Group

Job Scope:

· Support the medium-to-long-term budget planning in alignment with the organizational strategy.

· Contribute to the review and enhancement of budgeting methodology and management.

· Prepare annual budget proposal in line with institutional rules and strategies, especially the Medium-Term Implementation plan.

· Monitor budget execution, ensuring that expenditures are within approved budget limits, in accordance with financial policies and procedures, and report it to supervisors timely.

· Analyze and interpret financial data, including trends and variances, and provide budget recommendations.

· Prepare periodical budget reports for internal and external stakeholders.

· Monitor, analyze and report on the reserves

· Ensure compliance with international financial reporting standards and provide support in the preparation of financial statements.

· Assist the development and implementation of corporate risk management framework and Enterprise Resource Planning system.

· Cooperate with the auditors and support the Assistant Head of BHRSS to lead the internal coordination on the preparation of internal audits.

· Collaborate with other departments to identify and resolve budget-related issues.

· Perform any other tasks as directed by Assistant Head of BHRSS, Group Head of BHRSS, and Senior Management.

Institutional Responsibilities

· Participate in any institution-wide activity, such as internal committees or task forces, as assigned.

· Facilitate training/seminars/workshops to disseminate knowledge to staff and external stakeholders.

· Perform any other duty as may be reasonably required in furtherance of overall goals.

Requirements:

· A Bachelor's degree in finance, accounting, or a related field from a reputable university. A postgraduate degree would be an advantage.

· Possession of an internationally recognized professional qualification such as Chartered Financial Analyst or Accountant (CFA/CA) or its equivalent is an advantage.

· A minimum of 10 years of working experience in financial management and budgeting. Experience in international organizations and/or government agencies would be an advantage.

· Solid knowledge in financial management and budgeting principles and practices.

· Exceptional analytical skills and problem-solving skills.

· Proficiency in MS office applications and visual presentation tools.

· Excellent communication and interpersonal skills in a multicultural working environment.

· Ability to work independently and as part of a team in high-pressure situations and under tight deadlines.

· High proficiency in written and spoken English and excellent presentation skills.

Additional Information:

· Contract duration: 12-month contract, possible conversion

· Commencement Date: Immediate

· Working days and hours: Mon – Fri: 9am to 6pm, Hybrid

· Location: MAS Building, CBD

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

The Calypso team at ING works in (agile) Scrum methodology. As an IT DevOps engineer, you will be part of the Calypso Scrum team / Singapore team that is working on the Financial Markets and Bank Treasury projects.

RESPONSIBILITIES

• Refine business requirements with Product Owner and translate those into Calypso solutions.
• Developing and designing Calypso functional solution via collaboration with the business users
• Implement the Calypso solutions (consisting of configuration, code or both) along with the team
• Create (automated) test cases
• Create user guides and provide training / user demo
• Support User Acceptance Testing
• Production Support in rotation with the team members during SG morning hours.
• Provide oncall production support in rotation with the team members (Shifts - Between 6 – 8 am)
• Occasional weekend / holiday production support

SELECTION CRITERIA

1. Required Skill Set

• At least 3-4 Years of Calypso Experience (preferred version 14 and above).
• Experience in financial market products (FX MM, IRD) is required.
• Experience with Java development and customizations in Calypso.
• Experience in Test Driven Development (Concordion, Selenium, JUnit)
• Hands-on Unix Shell Scripting.
• Hands-on knowledge of SQL.
• Knowledge to use CI/CD Pipelines.

2. Knowledge / Experience / Competences

• University level education
• Experience with Migration Projects from Legacy system to Calypso
• Experience with implementation of the Calypso back office (WorkFlows, Message Setup etc.)
• Experience in back-office domain is required (SWIFT, Settlements, Accounting, Reporting etc.)
• Ability to bridge the communication gap between business and IT
• Fluent in English, both written and verbal
• Experience with the (agile) scrum development methodology

PERSONALITY

• Ability to challenge business requirements and give professional feedback
• Deliver on committed timeline
• Deliver quality solutions
• Pro-active attitude
• Team player: positive attitude, help the team, give professional feedback
• Takes responsibility at team level
• Good communication skills
• Must be able to work in a global team and maintain a pleasant attitude while in a high-pressure environment

Job Descriptions:

· Update electronic client records and databases.

· Safeguard confidential digital information.

· Provide recommendations and feedback monthly.

· Implement office automation processes.

· Coordinate office activities and operations to ensure efficiency and compliance with company policies.

· Provide administrative support for in-house training.

· Manage digital marketing efforts and social media.

· Oversee and maintain the company’s website.

· Assist the IT manager in compiling technical support for servers, workstations, and networks.

· Handle the installation and updating of software.

· Assist in compiling technical documentation, guidelines, and procedures.

· Assist in the procurement of IT equipment.

· Perform general administrative duties and any other ad-hoc tasks as required or assigned.

Requirements:

· Minimum Diploma in Computer Science, Information Technology, or equivalent.

· At least 2 year of relevant work experience.

· Good knowledge of IT processes and MS Office.

· Knowledge in email setup, settings, and server management.

· Possess good initiative, resourcefulness, and meticulousness.

· Independent team player with strong analytical and management skills.