Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Job Responsibilities:

• Purchasing and sourcing of new products.
• Prepare and raise purchase orders.
• Build, maintain and manage supplier relationships.
• Able to achieve set targets.
• Able to manage time effectively and prioritize tasks.
• Demonstrate initiative, flexibility and problem-solving skills in a changing and dynamic environment.
• Able to work independently and with other departments to deliver stellar results.
• Support internal stakeholders and communicate any potential issues that may impact on business operations.
• Monitor market trends and competitor strategies.
• Prepare reports and updates as and when required.
• Other adhoc duties by your supervisor when needed.

Job Requirements:

• Able to work independently
• Proficient in MS Excel and Office
• Good communication skills and team player
• Well-Versed in-Home Appliances, IT, Furnishings Product Knowledge
• Up-to-date knowledge of Market Trends
• Prior Background in Retail Merchandising is advantageous
• SAP Knowledge

About Us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Service Logistics IT unit supports bringing in new sales, managing projects for onboarding of new customers as well as providing Business Analyst expertise in solutioning of IT systems.

Responsibilities

• Provide system solution that meets customers' requirements
• Manage and implement projects and change requests related to corporate systems
• Provide overall training to AP countries on systems and process deployments
• Convert functional requirement to system requirements, document the EDI specs & involve in testing and implementation activities
• Act as a single point of contact in AP for all training related implementations
• Bridge current gaps amongst AP operations and to ensure constant alignment between systems and operations leads
• Liaise closely with global and regional team to share and develop best practices
• Lead and support Regional initiatives to ensure a deep understanding of information associated with assigned clients, including SOPs and SLAs.
• Provide continuous operational support / guidance and information on systems training, processes introduction to operational users and updating internal stakeholders
• Work closely with regional teams from implementation to deployment phases to ensure timely and successful implementations that meet budgets and quality standards
• Serve as training point of contact for WMS and Technical Services applications on Service Logistics activities
• Analyze customer requirements and propose solutions, prepare documents specifications to regional and countries
• Validate and act as one of the reviewers for regional SOWs and country CWIs
• Provide regular updates on training progress to management and sponsors to enable overall training progress monitoring
• Drive best practices and training alignment amongst regions
• Demonstrate an ability to influence decisions / actions of country line and functional personnel by providing value-added inputs into the organization’s business processes
• Manage a matrix team that holds collective responsibility for the successful implementation of a customer’s logistics solution
• Manage countries in implementation and training planning with regards to resource requirements and skill set upgrade

Requirements

• Strong understanding of Service Supply Chain management principles, Service Logistics aftermarket operations, and equipped with strong training and IT implementation skills
• Good knowledge of warehouse management systems (preferably from a warehouse operations perspective) with some basic experience in warehousing and transport solution design (preferred)
• Strong analytical and problem solving skills with ability for quantitative analysis and modeling
• Good communication, presentation, facilitation, negotiation, interpersonal and intercultural skills, with an ability to work collaboratively with diverse groups on region-wide projects
• A positive and contributory attitude and strong team player
• A results-oriented multi-tasker with the ability to work under stress and tight deadlines while maintaining performance
• Total dedication to, and focus upon, servicing and supporting both internal and external customers; has the ability to work close together with other functional disciplines
• Able to handle ambiguity, resourceful and possessing the initiative to drive towards the end goals
• Computer literate (SQL ,Oracle, Excel, Word, PowerPoint, Outlook) with a comprehensive knowledge of DHL systems relating to customer service. It is expected that the individual will have exceptional skills in PowerPoint and Word
• Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.
• Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved.
• Is focused on identifying and understanding each customer’s needs. Expresses and act on desire to assist customers in an efficient and friendly manner
• Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk
• Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals
• Works cooperatively with others to achieve target and objectives.
• Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:

· Ability to learn U.S. Air Mobility Command Regulations

· In-Check and process inbound and outbound cargo for aircraft

· Process Cargo to be loaded on trucks

· Use safety procedures when handling hazardous cargo

· Perform ground spotter duties for vehicles approaching aircraft

· Flush and fill aircraft lavatories

· Ability to push heavy cargo loads onto and off aircraft

· Accomplish other related duties as assigned by the Station Manager and Deputy Station Manager.

BASIC JOB QUALIFICATIONS

1. Have Valid Singapore Class 4 Driver License

2. Ability to learn how to operate 4K / 10K Forklift, 25K Halverson aircraft loader, aircraft baggage conveyer, Lavatory servicing truck and Passenger service truck.

3. Ability to read and write English

4. Ability to carry 70 pounds of cargo or passenger luggage.

EDUCATION:

Min Secondary School and above

EXPERIENCE:

Minimum 2 years’ experience.

**Related past relevant experience added advantage

*Work location - Paya Lebar Air base

As the IT Operations Manager, you will be responsible for overseeing our technical operations, ensuring the efficiency, reliability, and security of our systems and platforms. In addition to collaborating with a team of tech professionals and driving strategic initiatives, you will also manage IT assets and enhance IT security measures to protect against potential threats and vulnerabilities.

Key Responsibilities:

· Collaborate with external technical team, providing guidance, support, and mentorship to team members.

· Oversee the design, development, and implementation of technical solutions to meet business objectives.

· Interpret and analyze programming languages, algorithms, and data structures to optimize system performance and functionality.

· Implement and maintain cyber security measures to protect against potential threats and vulnerabilities.

· Manage IT assets, including hardware, software, and infrastructure, to ensure efficient utilization and compliance with organizational policies and standards.

· Enhance IT security measures, including access controls, data encryption, and security monitoring, to safeguard company data and assets.

· Conduct testing and quality assurance of online platforms, ensuring usability, functionality, and security standards are met.

· Collaborate with internal stakeholders to define technical requirements and priorities, and communicate technical concepts to non-technical stakeholders.

· Stay abreast of emerging technologies, industry trends, and best practices to inform decision-making and drive innovation.

Qualifications:

· Bachelor's degree in Computer Science, Engineering, or related field.

· Proven experience in a technical leadership role, with a strong track record of managing technical teams and delivering complex projects.

· Proficiency in programming languages.

· In-depth knowledge of cyber security principles, practices, and tools, with experience implementing security measures in enterprise environments.

· Experience in managing IT assets and infrastructure, including hardware, software, and network resources.

· Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues and propose effective solutions.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

Job responsibilities & Duties

• Physical picking & packing for 3PL client’s orders and incoming shipments
• Planning delivery for 3PL orders
• Co-ordination of delivery with Drivers and 3PL
• Processing of orders for 3PL clients
• Processing of e-commerce orders
• Any other duties assigned by superior / management

Job requirements

• Candidate must possess at least O Level certificate
• At least 1 year of working experience in related field
• Prior experience in the pharmaceutical industry will have an added advantage
• Good team player

About the Team

TOFFS Technologies operates a highly distributed advanced web performance, mobile performance, cloud security and media delivery solutions in Asia. As the industry leader in Asia, we offer significant growth opportunities and dynamic, highly scalable compensation packages.

We are looking for driven team players keen to develop a career in the growing network and cyber security space to join our Support team offering 24/7 technical support to our customers.

Job Responsibilities

1. Primary responsible to man Toffs 24/7 channels (duty phone, hotline and email) on allocated shift work schedule (2 shifts AM/PM & 3 to 4 days work week)

2. Monitor active channels /dashboard for abnormal events

3. Log cases into tracking system and act according to Standard Operating Procedures [SOP]

4. Escalate case if cannot be resolved by SOP

5. Generate routine periodic reports and checklist

6. Meet defined service level agreements regarding response time and customer notification

7. Other tasks instructed by Senior Support Executive

Requirements

1. Must be proficient in English (written & spoken)
2. Preferably work experience in a technology company

3. Willing to work on shift schedule
4. Possess basic customer service interaction skills
5. Possess basic knowledge of MS Office/ Google Office Suite
6. Team player and willing to learn & share skills and knowledge
7. Preference for IT Certificate/ Diploma
8. Male Singaporeans would need to have completed or be exempted from NS

As an IT Manager based out of Onto Innovation Singapore, this position is critical in working closely with various business functions across the information technology organization, defining, delivering, and supporting IT business solutions and roadmaps. This position

• Provides cost-effective business systems and applications analysis to support the development and implementation of business applications.

• Includes evaluation, analysis, requirements documentation, and translation into proper system requirement specifications and configuration.

• Formulates and defines systems scope and objectives based on end-user needs and a thorough understanding of business systems, applications, and industry requirements.

• Ensures availability and performance of systems and application environments through proactive and reactive analysis and maintenance.

• Partner with business leaders and executives to understand business needs and priorities, ensure the IT team enables and drives growth, and achieves appropriate service levels.

• Develop and maintain a vision and corresponding KPIs that make a compelling case for continued investment. Preparing budgets, allocating resources, and delegating tasks.

• Own, prioritize, communicate, and evangelize product roadmaps, both within the region and to global IT and business stakeholders.

This position reports to Sr.Director, Business Systems.

Desired Skills & Experience

Expert knowledge of Business Systems processes, including Order-to-Cash (Order management, fulfillment, and warehouse management systems), Procure-to-Pay (Direct Procurement, Approved Supplier Qualifications, Receiving and warehouse management systems), Costing, and Plan-to-Manufacture (including manufacturing execution systems).

Expected to have a good understanding of Oracle Value Chain Planning modules with a specific focus and hands-on experience in Demand Management, Service Parts Planning, and Advanced Supply Chain Planning (both Constrained and Unconstrained modes).

In-depth knowledge and the ability to architect solutions in multiple Oracle ERP modules (Inventory, Purchasing, BOM, Work in Process) in a manufacturing environment are desired. Should have worked in industries having Supply Chain strategies based on complex Assemble to Order scenarios. Exposure to Oracle modules related to field service and reverse logistics, such as Depo Repair and Spare Management, is also desirable.

- Experience in MES systems and Oracle Configurator is an added advantage.

- Good knowledge and understanding of Sales and Operations Planning processes is required.

- APICS Certified Planning and Inventory Mgmt. or Certified Supply Chain Professional is highly desired.

- At least 20+ years of relevant experience or equivalent combination of education and work experience.

- Bachelor in Engineering or equivalent

Behavioral Skills and Competencies Required:

• Leadership, accountability, and ownership are critical to the success of this position

• Excellent conceptual, organizational, analytical, and problem-solving skills.

• Ability to present a professional image to management, staff, vendors, co-workers, and outside contacts

• Team player, able to work with cross-functional teams, and highly interested in working on third-party system technologies.

• Ability to provide both internal and external customer support, including explaining technical issues to non-technical people.

• Self-starter, motivated and fast learner

• Excellent verbal and written communication and business customer management skills

• Strong organizational skills

• Ability to effectively manage multiple projects simultaneously.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. All associates may be required to perform duties outside their normal responsibilities, as their manager requires.

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking to expand our IT Group systems team, to provide adequate support for our ambitious finance transformation program. The incumbent will be playing a major role in ensuring a seamless alignment with the strategic goals for the finance organization.

What you will do

• Position as in-house IT-specialist within various finance applications
• End-to-end project management of implementation of IT projects
• Identify inefficiencies and implement solutions that drive business results
• Manage external service provider
• To help up-skilling the finance users within our finance applications.

What you bring

Experience

• Bachelor's Degree related to Finance or IT
• Experience working with finance systems e.g. Consolidation Systems, EPM Systems, Treasury Management Systems, Lease Management Systems and / or Tax Management systems
• Experienced in the areas of accounting, group consolidation, financial databases
• End-to-end project management of implementations

Personal competencies

• Strong stakeholder management
• Strong understanding of finance systems
• Excellence communications skills (both oral and written communication skills)

You may also submit your application directly to the company job portal for a quicker response. Here is the link:

https://careersapac.wsa.com/jobs/3743406-senior-specialist-finance-systems

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds onderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

• At least 3 years of experience as IT System/Business Analyst;
• Strong knowledge in the Software Development Life Cycle (SDLC) methodologies;
• Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements; and
• Experience in Cloud technologies like AWS, Azure etc (preferred AWS).

Interested candidates, please send over your resume to [email protected]

Responsibilities

• Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site.
• Evaluate causes, implications of problems, ascertain glitches and identify possible solution options.
• Monitor and maintain proper inventory of hardware and software licenses
• Compile and prepare reports regularly
• Travel to stores for support when needed
• Setting up, managing and maintaining IT-related equipment for new workstations or stores
• Update and maintain Policy & Procedures for the IT Department
• Keep updated with latest technology and security risks
• Any other IT adhoc duties that may be assigned from time-to-time
• Manage IT Inventory.
• Perform daily preventive checking for office IT facilities.
• Ensure security and integrity of network and systems.
• Other ad-hoc duties as assigned from time to time.

Requirements

• Degree or Diploma in Computer Science related disciplines.
• At least 1 years of relevant working experience.
• Basic understanding of cyber-security.
• Good interpersonal skills and a team player.
• Strong communication skills with all team members.

As an Institution Business Analyst, your role will be to support the facilities under the cluster in strategic planning, integration, data analytics and developing new innovations in enabling technology to support hospital operations with people management.

Roles and Responsibilities:

- Support cluster projects, mainly focusing on redevelopment, renovation, and relocation related changes within the institution.

- Support the MOH funding request and review forums, including the PPSC and CRA.

- Support the internal funding requests and review forums, from budget submissions, requirements review, workplan prioritisation, procurement, and project approvals.

- Support the technical forum presentations for your projects such as Solution Review Board.

- Manage multiple stakeholders across projects and build good rapport.

- Collaborate with Synapxe project delivery teams and infrastructure teams to manage project requirements, implementation timeline and budget.

- Responsible to monitor and ensure project implementation status, including regular project updates to various stakeholders and forums.

- Provide support for day-to-day operational issues as required. (24/7 standby when required)

- Support administrative tasks or other adhoc tasks assigned by your reporting manager as required.

Qualifications/ Requirements:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 5-7 years of relevant working experience
• some exposure in handling finance / billing systems
• Able to write approval / project funding paper for submission
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

• Desktop Publishing - receiving & checking of all editorial completed pages (English, Chinese, Malay & Tamil) as well as overseas publications
• Electronic transmission of completed pages to the designated print sites
• Liaison with Marketing and Editorial on day-to-day page flow and advertising material issues
• Picture enhancement using Adobe Photoshop Application for both editorial and advertising images
• Updating & creation of shipping schedule and obituary ad make-up using Adobe InDesign Application
• Receiving and quality check of all in-coming advertisements from advertising agencies
• Provide feedback to Marketing department if advertisement material submitted does not conform to printing specifications
• Assign copy instruction for all advertisements
• Filing, sorting and housekeeping of all advertising materials and newspapers
• Training will be provided

Requirements:

• Minimum GCE "N" / "O" level
• Able to operate Windows or Mac OS
• NTC or Nitec Graphic Reproduction and knowledge of Adobe Applications (InDesign & Photoshop) will be an added advantage
• Good knowledge of colour management and experience in digital imaging is preferred
• 5-day week with night and day shift rotation (PH and Weekends included, with rotational off-days)

Roles and Responsibilities:

- Assist the Product Owner to refine user stories, document acceptance criteria, break use cases to user stories, and define business rules and the scenarios.

- Assist the solution architect to translate business requirements to technical requirement.

- Ensure clear and complete understanding of user stories and use cases requirements.

- Translate user stories and use cases into test conditions and expected results for product, performance and UAT.

- Ensure the product fulfil the requirements during iteration reviews and system demos.

- Act as a Subject Matter Expert to manage the stakeholders/ user

Qualification/ requirements:

• Bachelor's Degree in Computer Science, Engineering or similar domain; Related professional/technical qualification will be advantageous although not mandatory

• At least 4 years of experience in project management, application delivery and solution design.

• Good functional, technical knowledge and experience in CRM platforms (e.g., Microsoft Dynamics 365)

• Experience in communicating with technical and non-technical stakeholders

• Previous experience of healthcare domain is good to have.

• Proven result-oriented person with a focus on delivery

• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 2 years) preferred.

• Good understanding and experience in software development life cycle

• Non-technical / Soft Skills Good Oral & Written Communication skills & a team player.

• Experience of leading a team of more than 3 – 4 people.

• Good problem solving, analytical, synthesis, system thinking and solutioning skills.

#LI-SYNX08

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of complex problems or highly innovative resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Responsibilities:

• Able to grasp and understand business domain knowledge within a short timeframe.
• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues related to system.
• Troubleshooting system and data issues, refining scripts, and execute/ re-run data and document migration where required.
• Management and coordination with external partners and vendors.
• Communicate to internal team and external users for all clarifications.
• Conduct user gathering, training sessions with users where applicable.
• Prepare and update documentations and reports where required.
• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Requirements:

• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. Candidates with a relevant IT diploma may also apply.
• At least 5 years of experience in Project Management of medium or large scale projects in government related projects.
• Good management of time and able to set and adjust priorities for tasks according to changes in project activities.
• Versatile and able to adapt readily & effectively to unexpected or changing conditions.
• Goal-Oriented with strong drive and initiative to deliver
• Strong analytical, communication and interpersonal skills.
• PMP certified will be advantageous.

Responsibilities:

• Conduct regular inspections and preventive maintenance on various kitchen machinery and equipment, including ovens, mixers, refrigerators, and freezers.

• Diagnose and troubleshoot equipment malfunctions to identify and resolve technical issues promptly, minimizing disruptions to kitchen operations.

• Maintain accurate and comprehensive records of all maintenance activities, including schedules, repairs, and parts utilized.

• Collaborate effectively with kitchen staff to proactively identify potential equipment issues and implement preventative measures.

• Analyze equipment performance and recommend upgrades or replacements to optimize kitchen efficiency and productivity.

• Stay abreast of advancements in machine maintenance techniques and technologies to ensure best practices are implemented.

• Adhere to all safety protocols and regulations while performing maintenance tasks to maintain a safe and secure work environment.

• Coordinate with external vendors and suppliers to procure spare parts and obtain technical assistance when necessary.

Qualifications:

• Higher NITEC/ Diploma in Mechanical Engineering or equivalent qualification preferred.

• Minimum of 5 years of experience in machine maintenance, ideally within a commercial kitchen or food production setting.

• Thorough understanding of various kitchen equipment, their components, and operational principles.

• Proven ability to diagnose and rectify mechanical, electrical, and technical issues effectively.

• Excellent problem-solving skills with the ability to think critically and make sound decisions under pressure.

• Strong communication and interpersonal skills for collaboration with diverse teams.

• Basic computer proficiency for maintaining accurate records and effectively communicating with stakeholders.

• Working knowledge of occupational health and safety standards related to machine maintenance. Language Requirements:

• Fluency in both English and Chinese (Mandarin) languages is essential for effective communication with team members, suppliers, and documentation purposes.

The Developer envisions, designs, implements, tests, and rolls out platforms to host applications, systems, programs and database protocols in support of end users’ needs. He/She contributes to the definition of requirement and design specifications. He defines innovative approaches to platform development and integration of security aspects. He develops prototypes, creates software tools for test and automation, and evaluates latest best practices. He conducts quality assurance of platforms. He develops Application Programming Interfaces (APIs) to allow flexible and scalable interactions across applications, systems, programs and databases. He designs creative solutions for complex problems.

He applies structured thinking to develop solutions and is creative and innovative in designing new and improved platforms and approaches. He is a strong team player, who communicates effectively with others and guides junior members in the team.

Identify requirements

• Determine requirement and design specifications
• Plan full platform development lifecycle from idea conception through release and maintenance
• Recommend approaches that balance security, stability, and performance needs
• Provide technical guidance on proposed solutions and alternatives

Design platforms /platform features

• Prototype new platform solutions and/or new features for existing platforms
• Perform platform capacity planning and demand forecasting
• Perform code reviews
• Implement best practices of service-oriented architecture
• Participate in the quality assurance process
• Implement data protection strategies, including user authorisation and access management

Implement platforms /platform features

• Implement platforms / platform features
• Test platforms to ensure best possible user experiences
• Review resilience/disaster testing results
• Define security best practices for the platform
• Integrate third party software
• Configure platform performance monitoring tools

Optimise platforms

• Identify potential areas for platform improvement
• Make architecture changes to platform to scale for growth
• Optimise backend features and code logic to meet requirements for new products and initiatives
• Implement best practices and frameworks in platform development
• Automate common tasks to improve systems and processes
• Establish automated test frameworks

Maintain Platforms

• Prepare platform maintenance plans including timelines and resources needed
• Set up disaster recovery solutions
• Resolve platform failure incidents
• Conduct root cause analysis
• Develop technical and operational standards, procedures, technical documentation and metrics
• Help establish best platform engineering practices

· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

· Stay updated on the latest security patches and updates for all systems and applications;

· Serve as the first point of contact for troubleshooting system and network issues;

· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

· Set up and implement backup plans and business continuity plans for system applications and stored information;

· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

· Minimum Degree in Information Technology;

· 1-2 years related experience;

· Familiarity with Server administration and switches configuration;

· Basic understanding of cyber-security;

· Ability to diagnose and troubleshoot basic technical issues;

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

· Good interpersonal skills and a team player;

· Strong communication skills with all team members;

· Attention to detail and focus.

• Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

• Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

• Stay updated on the latest security patches and updates for all systems and applications;

• Serve as the first point of contact for troubleshooting system and network issues;

• Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

• Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

• Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

• Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

• Set up and implement backup plans and business continuity plans for system applications and stored information;

• Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

• Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

• Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

• Minimum Degree in Information Technology;

• 1-2 years related experience;

• Familiarity with Server administration and switches configuration;

• Basic understanding of cyber-security;

• Ability to diagnose and troubleshoot basic technical issues;

• Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

• Good interpersonal skills and a team player;

• Strong communication skills with all team members;

• Attention to detail and focus.

JOBSCOPE

• Develop and implement effective strategies to generate eCommerce sales on thecocoatrees.com and marketplaces (Shopee, Lazada and TikTok), including identifying target audiences, conducting market research, and creating compelling campaigns.
• Work with performance marketing agency to monitor and analyse website performance and customer data, identifying opportunities for improvement and optimization.
• Support day to day tasks that include creating and optimising product listings, ensuring accuracy, consistency, and keyword optimization to enhance discoverability and conversion rates.
• Develop and execute marketing campaigns to drive targeted website traffic and increase conversions. Support digital marketing operations, including products and campaign setup. Managing the briefing and reviewing of creative assets for marketing campaigns.
• Manage and update website content, design, and features, collaborating with the design and development teams to ensure a seamless user experience.
• Monitor competitor activity, pricing, and trends to identify opportunities and make informed business decisions.
• Conduct user testing to identify areas for improvement in website usability, customer journey, and overall user experience.
• Troubleshoot and resolve customer inquiries promptly and professionally.
• Generate monthly sales report and work with Finance Department for finance reporting, ensuring smooth financial accounting process.
• Support ecommerce administrative tasks as needed to ensure smooth operations.
• Forecasting inventory for ecommerce fulfilment and work with Warehouse Department to prevent out of stock situation.

REQUIREMENTS

• Degree in Business, Marketing or a related discipline preferred
• 2 to 3 years of ecommerce experience with proven track record of success in driving online sales
• Experience in using ecommerce platforms, including inventory management systems
• Strong understanding of web design, website architecture, and SEO principles to optimize website performance and visibility
• Strong attention to detail
• Strong analytical and problem-solving skills
• Good team player and able to work independently
• Excellent time management and organization skills with the ability to multi-task in a fast-paced environment
• Excellent verbal, written and interpersonal communications skills
• Ability to analyse & synthesise information and recommend actions
• Ability to work closely with cross-functional team members effectively and strive toward a unified vision
• Positive attitude, eagerness to learn, and openness to new ideas
• Self-motivation, strong work ethic, and ability to work independently

Roles & Responsibilities

Responsible for building and maintaining effective relationships with various stakeholders, such as clients, partners, suppliers and town councils. You will act as the main point of contact between our organization and the external parties, facilitating communication and coordination among them. You will also monitor and report on the progress and performance of projects and contracts, identify and resolve any issues or risks, and provide feedback and recommendations to improve processes and outcomes.

• Communicate and collaborate with internal and external stakeholders to ensure alignment and cooperation.
• Negotiate terms and conditions, budgets, timelines, and expectations with external parties.
• Coordinate and manage various projects and contracts involving multiple parties and deliverables.
• Monitor and evaluate the progress and performance of projects and contracts.
• Identify and mitigate any issues or risks that may arise during the project implementation.
• Handle day to day Operational & Maintenance activities
• Control budget spending and review various way to do cost reduction on OPEX
• Review and implement Permit to Work system.

Requirements:

• Diploma / Degree in business administration, civil or related field
• At leasy 5 years of working experiences in similar roles
• Good verbal and written communication skills in English and Chinese; proficiency in other languages is an asset.
• Skilled in negotiating win-win solutions; able to handle complex situations; experienced in contract management.
• Able to plan and prioritize tasks; able to manage multiple projects and deadlines; able to work under pressure.
• With own transport preferred.

Our client is a MNC, leading large-scale integrated intelligent information services operator in the world whose principal business is the provision of fundamental telecommunications businesses including wireline and mobile communications services, value-added telecommunications businesses such as Internet access services, information services and other related businesses.

Salary Package: $5500 - $7000 + Comm + AWS + VB + Transport Reimbursement

Responsibilities:

• To achieve sales, revenue target by identifying and securing business opportunities from prospective customers.
• To identify and develop new business opportunities, develop a portfolio of key customers in major local and multinational companies
• To establish, develop and maintain effective business relationships with nominated accounts and develop long term partnership with them.
• To formulate a Sales & Marketing Strategy and assist Head of Dept. to deploy effective marketing events to our target customers.
• To review & analyze the market situation and report to senior management periodically.

Requirements:

• Minimum 3 years sales experience in IT & Telecom industry with proven sales track record.
• Sound knowledge in selling IPLC, IEPL, MPLS IPVPN, IP related products and ICT Solutions/Services such as IDC and Call Centre businesses.
• China Market Experience will be preferable.
• Require to send report in both English & Chinese to clients
• Excellent interpersonal, organization, negotiation and presentation skills.
• Positive mindset, result-oriented, high level of initiative and integrity.
• Occasional travel is required

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775
EA License No: 20C0426 (Elitez & Associates Pte Ltd)