First Konnection is partnering with Marine International, a prestigious marine equipment and boat spares company to find a motivated Marine Sales Specialist.

Based in Aljunied Industrial Complex, they are a leader in delivering top-notch marine spares and equipment to both local and international markets. They are known for their exceptional service and products that meet the stringent demands of the marine industry.

Key Responsibilities:

• Develop and nurture relationships with new and existing clients.
• Identify and capitalize on new sales opportunities.
• Deliver outstanding customer service and technical support for marine products.
• Meet and exceed sales targets and contribute to team objectives.

Qualifications:

• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Knowledge of marine equipment is advantageous but not required.

What’s in It for You?

• Base salary and commission structure.
• Rewards: AWS (13th Month Bonus) and a Variable Bonus (1 to 1.5 months, subject to performance).

If you are a passionate sales professional seeking to advance your career with a leading marine equipment provider, we would love to hear from you!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

First Konnection is proud to partner with Marine International, a distinguished leader in the marine industry, renowned for delivering high-quality marine equipment and boat spares to both local and international clients.

Based in Aljunied Industrial Complex, Marine International is at the forefront of innovation, committed to upholding the highest standards of service and product excellence.

Why This Role?

At Marine International, every team member is a crucial part of a dynamic crew, dedicated to pushing the boundaries of what's possible in the marine industry. If you're passionate about hands-on work, have a keen eye for detail, and thrive in an environment that values both independence and teamwork, this is the perfect opportunity for you to set sail on a rewarding career.

Your Mission:

• Troubleshoot & Maintain: Engage in hands-on troubleshooting, maintenance, and servicing of electrical systems and equipment aboard marine vessels, ensuring they meet the rigorous demands of our industry.
• Customer Interaction: Provide prompt, professional assistance to customer inquiries via email and phone, showcasing your expertise and Marine International’s commitment to excellence.

What You Bring to the Table:

• Technical Expertise: An education background in either Electrical or Mechanical Engineering is your ticket aboard.
• Independence & Team Spirit: You’re comfortable working independently after training, yet you understand the importance of collaboration and following instructions.
• Dedication: Hardworking and ready to tackle challenges, you’ll be a key player in maintaining our reputation for reliability and quality.
• Flexibility: Be prepared to embark on overseas assignments when duty calls.

What’s in It for You?

• Rewards: Look forward to an attractive package that includes AWS (13th Month Bonus) and a Variable Bonus (1 to 1.5 months, subject to performance).

Ready to join a company that doesn’t just navigate the waves but leads them?

Submit your application with an updated resume/CV to us today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to building Singapore’s future growth as a global hub for intellectual property creation, protection and management. We serve the public sector, investors, private enterprises, not-for-profits, service providers and individuals through patent search and analysis, training and IP management services. Together, we amplify creativity and enable innovation, to realise tangible economic and social value from intangible assets.

Job Responsibilities

The Information Technology Unit plays a pivotal role in managing and providing operational support to meet the technology needs of IPPP International. Reporting to both the Cybersecurity and Network Infrastructure Lead, the Cybersecurity and Network Infrastructure Specialist is responsible for assisting in project coordination to ensure the overall success of projects. This includes delivering projects on time, within budget, meeting business requirements, and complying with governance frameworks, including security and resilience, while managing the business requirements and functional solution aspects. Key responsibilities include, but are not limited to, the following:

RESPONSIBILITES

Cybersecurity Support:

• Assist with procuring, designing, implementing, and managing security solutions.

• Conduct annual vulnerability assessments and penetration tests to identify and address vulnerabilities.

• Develop and implement security policies and procedures.

• Monitor systems for signs of malicious activity, analyze threats, and perform threat hunting.

• Communicate with and manage security vendors on procurement, requirements, technical configurations, and implementations.

• Assist with the security awareness program.

• Respond to security incidents as a Level 2 responder.

• Stay up-to-date on the latest cybersecurity threats and trends.

Network and Infrastructure Support:

• Coordinate and provide support for servers, network, ICT security, desktop, and operations in a Windows-based environment.

• Liaise with vendors and ICT contracts to ensure that vendors meet contractual obligations.

• Support ICT projects from procurement to implementation, including the creation of necessary documentation.

• Design, manage, and enhance corporate ICT infrastructure.

• Work closely with the Infrastructure Project Manager on strategic reviews, identifying and exploiting suitable technologies, strategies, and solutions.

• Study business and application-specific requirements, review organizational ICT infrastructure, and design and implement the ICT architecture to meet current and future requirements.

• Develop solutions and architectures based on technology trends and standards to meet present and future business needs.

• Perform other duties as assigned by the Project Manager or their representative.

SKILLS AND QUALIFICATIONS:

Technical Skills:

• Strong technical skills, including knowledge of computer networks, operating systems, and security software.

• In-depth knowledge of IT infrastructure, M365, AD/AAD, GPO, protocols, and cloud environments (especially Azure).

• Practical experience with security solutions such as SIEM, email security solutions, firewalls, EDR/XDR, phishing simulation, and vendor management.

• Experience with Data Center Architecture (Hypervisors, Storage, OS, Network Security).

• Good working knowledge of the Microsoft 365 suite of products (Word, Excel, PowerPoint).

Experience:

• At least 3-5 years of hands-on experience securing organizational networks, including security controls, OS hardening, and network devices’ security.

• Experience in managing outsourced IT service providers.

• Familiarity with security standards (e.g., SOC2, ISO27001).

• Experience in consulting services and risk assessment.

Other Skills:

• Strong analytical, problem-solving, and communication skills.

• The ability to work independently and as part of a team.

• Meticulous and professional in handling projects and vendors.

• The ability to learn new things quickly and work under pressure in a dynamic and challenging environment.

• Prompt, regular attendance in-person and the ability to work on-site during regular business hours and as needed.

Are you the one? Please write to us if you have/are:

• A degree in Information Technology or a related field.

• Experience in the management, design, and enhancement of corporate ICT infrastructure.

• Experience in developing solutions/architectures based on emerging technologies and standards.

To apply for this position, please email your CV to [email protected]

First Konnection is partnering with Marine International, a prestigious marine equipment and boat spares company to find a motivated Marine Sales Specialist.

Based in Aljunied Industrial Complex, they are a leader in delivering top-notch marine spares and equipment to both local and international markets. They are known for their exceptional service and products that meet the stringent demands of the marine industry.

Key Responsibilities:

• Develop and nurture relationships with new and existing clients.
• Identify and capitalize on new sales opportunities.
• Deliver outstanding customer service and technical support for marine products.
• Meet and exceed sales targets and contribute to team objectives.

Qualifications:

• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Knowledge of marine equipment is advantageous but not required.

What’s in It for You?

• Base salary and commission structure.
• Rewards: AWS (13th Month Bonus) and a Variable Bonus (1 to 1.5 months, subject to performance).

If you are a passionate sales professional seeking to advance your career with a leading marine equipment provider, we would love to hear from you!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

First Konnection is proud to partner with Marine International, a distinguished leader in the marine industry, renowned for delivering high-quality marine equipment and boat spares to both local and international clients.

Based in Aljunied Industrial Complex, Marine International is at the forefront of innovation, committed to upholding the highest standards of service and product excellence.

Why This Role?

At Marine International, every team member is a crucial part of a dynamic crew, dedicated to pushing the boundaries of what's possible in the marine industry. If you're passionate about hands-on work, have a keen eye for detail, and thrive in an environment that values both independence and teamwork, this is the perfect opportunity for you to set sail on a rewarding career.

Your Mission:

• Troubleshoot & Maintain: Engage in hands-on troubleshooting, maintenance, and servicing of electrical systems and equipment aboard marine vessels, ensuring they meet the rigorous demands of our industry.
• Customer Interaction: Provide prompt, professional assistance to customer inquiries via email and phone, showcasing your expertise and Marine International’s commitment to excellence.

What You Bring to the Table:

• Technical Expertise: An education background in either Electrical or Mechanical Engineering is your ticket aboard.
• Independence & Team Spirit: You’re comfortable working independently after training, yet you understand the importance of collaboration and following instructions.
• Dedication: Hardworking and ready to tackle challenges, you’ll be a key player in maintaining our reputation for reliability and quality.
• Flexibility: Be prepared to embark on overseas assignments when duty calls.

What’s in It for You?

• Rewards: Look forward to an attractive package that includes AWS (13th Month Bonus) and a Variable Bonus (1 to 1.5 months, subject to performance).

Ready to join a company that doesn’t just navigate the waves but leads them?

Submit your application with an updated resume/CV to us today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for IT Delivery Manager who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

IT Delivery Manager

Description:

• Minimum 12+ years of experience as Project manager / Program Lead / Initiative Lead roles in Transactions Banking, Payment’s delivery programs
• Managed several related streams or activities to achieve a desired business result, planned profitability levels, quality standards and highest-level client satisfaction.
• Responsible for the project planning, budget, structure, schedule and staffing requirements for the delivery organization.
• Hands on in Payments & Cash Management Domain
• Lead and deliver large payment HUB implementation program for a leading bank with responsibility for a definable segment of the implementation
• Responsible for the translation of the client's complex business requirements into formal agreements.
• Own & deliver outcome-based delivery programs with strict KPIs
• Establish specific solutions, applications or processes which ultimately culminate in customer acceptance of the results
• Working with client team members and executives to identify business requirements and subsequently working with, and leading others, in the initiating, planning, controlling, executing and closing the client's solution
• Responsible for operational adherence
• Responsible for a wide range of process activities beginning with the request for proposal through development, and final delivery of Build Projects, Package Implementation or Managed Services

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

We are an establised Obstetrics and gynaecology (O&G) clinic located in Sims Avenue looking for Enrolled nurse with little or no work experience required. Willing to learn is an great advantage. Simple computer knowledge is needed. Flexible working hours based on your schedule. No night clinic. Salary is negotiable.

Job Responsibilities

• Assist on Project planning
• Manage the applications in scope, covering organizational responsibilities such as preparing meetings with outsource vendors and internal stakeholders;
• Work with various solution teams such as Application Team to provide support of deployment of software releases in UAT and Production environment.
• Assist in preparation Functional, Technical and User Documentation
• Perform installation, setup, configuration, migration, upgrading and testing of software applications
• Troubleshoot technical issues and provide timely and effective solutions
• Coordinate closely with support teams to test and deploy defect fixes, enhancements and patches to production environment.
• Provide application support, liaise with user and application vendor to resolve incident and recover service.
• Analyze, investigate, program, test and maintain IT applications using SQL script or other software tools.
• Provide technical expertise on analysing and providing best solution on technical issues in timely and efficiently.
• Formulate a problem solving and decision-making approach to handle issues
• Define action and work plans to address the issues
• Classify change requests according to business guidelines and IT business project plan;
• Do a Trend Analysis all issues or incidents and highlight critical and outstanding issues.
• Enhance existing support process to maintain/improve service level and quality.
• Develop and implement a checklist for managing service delivery
• Perform system operations and administration tasks, including checking and monitor multiple systems performance on a daily basis and user management.
• Backup support for Infrastructure as and when needed
• Support company’s events when required
• Any other duties as and when assigned

Requirement

• Minimum Diploma – preferred in Information Technology, Engineering, Business Administration or other related field.
• At least 3 year of working experience
• Project Management experience (preferred)
• Analytical, problem-solving, customer oriented, leadership, takes initiative
• Experience with functional specifications documentation, testing and conduct user training
• Able to propose and implement technical solutions to meet user needs
• Experience in Consulting Services, Problem Solving

JOB SCOPE:

1. Conceptualize, manage and execute various video/media production projects.
2. Filming and editing of video/photo contents (corporate videos/ brand commercials / interviews / event highlights, narratives etc)
3. Operate and maintain camera equipment, audio and video recorders, and other production equipment.
4. Assembling, preparing and setting up equipment prior to filming, which may include cameras, tripods, monitors, lighting, cables and microphones etc.
5. To handle post production editing works for the Company.
6. Create basic animations, visual effects, music and sound effects for post video production.
7. Manage production timeline and ensure timelines are met from brief reception to assets delivery.
8. Planning of creative storyboards for clients.
9. Live streaming broadcast camera operation for events.

REQUIREMENTS:

1. Degree/Diploma in Film, Sound & Video or Media or equivalent
2. Streaming knowledge: Mastering of Zoom Meetings & Webinars capabilities and OBS/vMix. Other systems welcomed.
3. Basic knowledge of audio visual lighting production.
4. Good knowledge of photography and videography skills
5. Have technical knowledge to operate, configure, set up, and fix video, audio, lighting, or other production equipment.
6. Have competency in relevant software such as Adobe Premiere CS6, After Effects (Adobe), Lightwave, Adobe Photoshop, Illustrator etc. Especially in Adobe After Effects and Premiere Pro.
7. Able to work in a fast-paced environment and handle stress well.
8. Have a positive working attitude, self-motivated, and independent.
9. Need to have strong attention to detail and deliver work of high standard.
10. Having design / animation skill is a bonus.

Key Job Purpose:

• Responsible for managing the inventory of spare parts to ensure availability while minimizing excess inventory and associated costs
• Involves forecasting demand, managing supplier relationships, and optimizing inventory levels to support operational efficiency.

Job Responsibilities:

1. Inventory Management:

• Develop and maintain inventory plans for spare parts to ensure optimal stock levels
• Monitor inventory levels and adjust reorder points and quantities based on usage patterns, historical data and estimated forecasts
• Manage transition between discontinued and replacement parts released via ECR/TB

2. Demand Forecasting:

• Analyze historical usage data, equipment maintenance schedules, and operational requirements to forecast spare parts demand accurately
• Collaborate with service engineers to understand upcoming requirements and adjust inventory plans accordingly

3. Supplier Management and Order Processing:

• Maintain strong relationships with suppliers to ensure timely delivery and quality of parts
• Track status of purchase order and expedite shipment when necessary
• Coordinate with supply chain and shared services on back orders to avoid operational disruptions and resolve any issues related to orders or deliveries

4. Data Analysis and Reporting

• Utilize inventory management systems and tools to track stock levels, order history and usage trends
• Generate reports on inventory status, demand forecasts and supplier performance

5. Documentation and Process Improvement:

• Maintain accurate records and documentation related to inventory and procurement activities
• Continuously evaluate and improve inventory management processes and procedures
• Implement best practices for spare parts planning and inventory control to enhance efficiency and reduce waste

6. Any other additional related responsibilities and project as assigned by superior

Job Requirements:

• Minimum Nitec or Diploma or equivalent in Supply Chain Management
• 2 years relevant working experience
• Proficiency in using Microsoft Excel.
• Excellent oral and written communication skills in English
• Having some experience with SAP system is an added advantage.

Job Description

• Attend to walk-in customer
• Provide products knowledge & recommendation to customer
• Replenish & Display merchandise
• Put back merchandise to its displayed location
• Cashiering
• Provide simple watch servicing (eg. change watch battery, change watch strap, adjust watch link, etc... (on-the-job training)
• Follow-up after sales service
• Perform monthly & annually stock take, or as instructed
• General housekeeping - keep the shop clean & neat at all times.
• Polite & provide excellent customer service

Requirements

• Minimium 1 year retail experience in timepieces industry
• Good communication skills
• Able to converse in English & Mandarin
• Proactive, Responsible, Integrity, Meticulous, Committed
• Customer service oriented
• Sales driven personality
• Tech savvy

Working Days & Retail Hours

• 5 days work week (including weekends & public holidays)
• 2 off days per week
• Retail hours: 11am - 9pm
• Salary: Basic S$1,800 - 2,000(depends on experience)
• Commission (after probation)

• Checking cleanliness at hawker center
• Responsible for clearing soiled dishes, clearing rubbish, and all general table-top cleaning in a hawker centre.
• Managing the plates and coffee cup supply
• Participate in staff recruitment, selection, and training
• Supervise and schedule staff
• Ensure customer satisfaction
• Resolve customer complaints and internal staff conflicts
• Order and maintain inventory control costs
• Ensure compliance with food health and safety regulations
• Follow food safety regulations
• Oversee a team of table top cleaning, dishwashing, and throw rubbish
• Plan work and coordinate activities by Supervise, instruct, and give on-the-job training to others
• Reports quickly to the supervisor/boss if any problem arises and also recommends solutions
• Perform any other duties as assigned by the manager/boss.
• Establish and maintain satisfactory working relationships with subordinates, supervisors, Managers and Boss.

Requirements

• Full-time positions available
• With or without experience are welcome
• Hardworking, honest, and responsible individual
• Willingly to follow instructions

Responsibilities

• Installing computer hardware and software.
• Troubleshooting basic network and software issues.
• Active Directory, o365 and SharePoint administration.
• Train staff on computer, system and cyber security.
• Fixing hardware, software, CCTV and network issues.
• Responding to general IT requests.
• Ensuring security software is kept up to date.
• Perform assets, Inventory, and deployment (hardware and software) management
• Liaise with IT vendors to ensure cost-effective, timely quality service delivery
• Support and troubleshoot any IT related problem
• Provide day-to-day IT support operations and ad-hoc duties when assigned
• Weekly reports and meeting with the Head of HR and Admin to discuss system needs/projects/outstanding matters
• Implement and maintain the computer systems so they are compliant with the organization’s guidelines or SOP (Standards Operating Procedure).
• Install, configure, and test operating systems, application software, and system management tools
• Take proper security measures for the systems.
• Ensure that all installed systems and infrastructure are managed and monitored on an ongoing basis.

Qualifications

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Koble is a fast-rising smart home solutions provider.

As our Smart Home Sales Specialist, you will get the unique opportunity to direct the business development of Koble's smart home solution.

Being our smart home sales specialist, you will learn to tailor home automation devices according to a homeowner's family needs. Equipped with smart home knowledge, you are the front person communicating to homeowners on how smart home brings unprecedented convenience and comfort to them.

As part of project management, you will be liaising with various stakeholders in the home renovation industry to incorporate smart home solution in a new house. You will understand how to provide a fuss-free and functional smart home transformation experience and enjoy the fulfilment of giving homeowners unprecedented convenience, comfort, and security.

Applicants must display a high level of integrity and empathy. You should be able to communicate effectively with teammates and with customers across different social identities. Applicants must also have a high level of self-awareness and is able to recognise his own strengths/weaknesses. Other than that, you must be able to display high learning agility.

We are also looking for a leader who is able to convince people through the influencing tactics of logical, emotional, or cooperative appeals, all done authentically and transparently.

Be part of a team that transform homes into a fully functional and beneficial smart home!

Commitment: Full Time

Working hours: 5 days including weekends 10-7pm or 6 days 10-6pm

Remuneration: Basic $3,000 - $3,500 + Comms

In-bound sales; no cold call required

Senior Regional Specialist, Social Media

Job Summary

• Support in executing regional strategies and social media campaigns in the Southeast Asia region.

Key Accountabilities

• Work with social media agency and regional business units on the development and execution of social media strategies and content creation for new product launches.
• Implement social media amplification and affiliate marketing as part of integrated marketing campaign.
• Collaborate with the internal teams (PR/Digital/Ecommerce/Marcom) for strategic planning across social platforms to enhance online presence, community engagement and drive sales conversion.
• Review and edit the contents for TikTok as well as executive profiles and Company page on LinkedIn.
• Manage influencer marketing campaign and support media/influencer engagement events.
• Oversee video creation by social media/creative agencies.
• Provide social media analysis in monthly reports.
• Support regional stakeholders on reporting requirements.
• Manage vendors to ensure expenses are kept within approved budget and deliverables adhere to communication guidelines and given timeline

Key Job Requirements

Job / Skills Competencies:

• Experience in social media content marketing, executing social advertising, managing social media communities and influencer campaigns.
• Good knowledge and understanding of measuring ROI across social media platforms to make data-driven decisions, though technical knowledge in generating analytics is not required.
• Strong in agency management.
• Deep understanding and strong working knowledge of social media platforms (LinkedIn, YouTube, Instagram, Facebook, TikTok, etc) and other digital channels.
• Excellent command of written and spoken English to edit copy.
• Must have a sense of cultural fluency to work effectively with teams across the region.
• Work effectively in a team and manage various stakeholders.
• Solid project managements experience in managing multiple projects to meet tight deadlines

Critical Work Experience:

• A minimum 4 years’ experience in social media and/or content marketing.

Qualifications

• Degree in Marketing, Media and Communications, or related fields

1. Experience in mining and sprayed concrete lining (SCL) works in tunnelling projects in Singapore or abroad
2. Perform, review and interpret instrumentation monitoring readings for surface and subsurface monitoring
3. Evaluate engineering team’s SCL design and recommend design changes based on subsurface ground conditions
4. Assess geotechnical conditions and ground behaviour during and after each round of excavation
5. Represent main contractor to liaise and coordinate with SCL design team, main contractor, LTA, MOM and other relevant authorities
6. Review and propose appropriate and suitable mining method proposal, design, methodology and solutions based on monitoring findings
7. Review risk assessment and design contingency plan and procedures for emergencies

Main Core Responsibilities

To support the restaurant outlets and office users with all IT related matters (POS / SOK, Laptops, printers, and CCTV). Handle POS menu keys creation and revision. Trouble-shoot IT issues and implement technology solutions to enhance business efficiencies. Coordinate with software contractors for maintenance and second level technical support.

- Work closely with team members to ensure timely execution of ongoing projects.

- Responsible for data entry work related to various e menu systems. Manage delivery platform settings and maintenance.

- Standby for emergencies and critical support requests after regular work hours.

- Propose recommendations to management for improving efficiency and productivity in outlet operations, ordering systems, HQ, etc

- Provide technical support across the company.

- Perform any other duties as assigned.

Intermediate Work (Middle Management Duties)

- Assist in setting up new store by supervising contractors for POS, E menu, SOK, CCTV, and network setup.

- Assist in IT inventory management and monitoring data backups.

- Assist in IT administrations including paperwork & documentations.

– Manage relationships with relevant external vendors.

Requirements

- Strong capability in basic PC & network troubleshooting.

- minimum 3 years’ experience of experience with operational management knowledge in the F&B or similar field.

- Senior Executive position available based on experience and qualification

- Diploma or Degree in an IT-related field

- Good problem-solving skills, demonstrating resourcefulness in finding solutions.

- Strong sense of responsibility, self-motivated, and ability to perform in fast-paced environment.

- Service excellence attitude for technical support matters.

- Individual who takes initiatives and can work with minimal supervision.

- Have a service excellence attitude for technical support matters.

Key Responsibilities:

1. Monitor mailbox for incoming support requests and inquiries.

2. Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact.

3. Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues.

4. Monitor and observe system alerts or out of the normal system behaviours.

5. Perform consolidation of records for reporting for monitoring, analytics or audit purposes.

6. Manage the life cycle of incident tickets from creation, update, escalation to closure.

Required Skills and Qualifications:

• Proven experience in a helpdesk or technical support role.

• Strong communication skills and ability to interact effectively with both technical and non-technical users.

• Familiarity with helpdesk software and ticketing systems.

• Basic understanding of IT infrastructure and troubleshooting techniques.

• Possess a Diploma or Degree preferably in Engineering or Information Technology.

Job Responsibilities:

- Responsible to maintaining the company's digital print and production process. As an integral part of the company's main service of creating high quality prints such as brochures, pamphlets, stickers, banners and textiles.

- The role also encompasses final artwork, having an attention to detail and doing minor changes to the last approved version of a digital file before it is sent to print.

- Maintain stock inventory record

Requirements:

- be driven, a real go-getter,

- able to work in tight deadlines,

- have the right learning attitude,

- able to carry relative heavy loads (eg. media rolls)

About Us:Yuanyii Agency is a leading immigration and recruitment firm in Singapore, dedicated to helping individuals and businesses navigate the complexities of Singapore's immigration policies. We specialize in assisting clients with Singapore Permanent Residency (PR) and Citizenship applications, company setup, work pass applications, and further education opportunities for those who do not meet standard requirements.

Job Description:As an Immigration Specialist at Yuanyii Agency, you will play a crucial role in guiding our clients through the immigration process in Singapore. Your primary responsibilities will include managing PR and Citizenship applications, assisting with company incorporation, work pass applications, and advising clients on further education options. You will work closely with clients to ensure their applications are complete, accurate, and submitted in a timely manner, while also providing expert advice on Singapore’s immigration policies and procedures.

Key Responsibilities:

• Manage and process applications for Singapore Permanent Residency (PR) and Citizenship.
• Assist clients in setting up companies in Singapore, including advising on business structure and compliance requirements.
• Handle work pass applications, including Employment Pass, S Pass, and Dependant Pass.
• Provide guidance on further education opportunities in Singapore for clients who do not meet the standard requirements for PR or work passes.
• Stay updated on Singapore’s immigration policies and ensure clients are informed of any changes that may affect their applications.
• Maintain accurate records of client interactions and application status.
• Provide exceptional customer service and administration work by responding to client inquiries promptly and professionally.
• Conduct marketing activities to promote our services to potential clients.
• Travel to China as needed to meet with clients and partners.
• Deliver presentations in Mandarin to clients.

Requirements:

• Experience in handling PR, Citizenship, and work pass applications in Singapore.
• Knowledge of company incorporation processes in Singapore.
• Familiarity with Singapore’s education system and further education pathways.
• Proficiency in English and Mandarin is preferred.
• CEI certification is a plus.
• Excellent communication and interpersonal skills.
• Ability to travel to China as required.
• Experience in delivering presentations in Mandarin.
• Strong attention to detail and the ability to manage multiple cases simultaneously.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• The chance to make a meaningful impact by helping individuals and businesses succeed in Singapore.

How to Apply:Interested candidates are invited to submit their resume and a cover letter to [email protected]. Please include "Immigration Specialist Application" in the subject line.

Job descriptions

· Manage and maintain full set of accounts

· Prepare financial statements and reports

· Ensure compliance with accounting standards and regulations

· Manage month-end and year-end closing procedures

· Coordinate with external auditors during audits

· Implement and maintain internal financial controls

· Perform general bookkeeping and full set of accounting functions - handle daily operational AP/AR tasks including invoicing, payment, receipts etc.

· Perform monthly reconciliation, reports

· Debts collections - Contact customer to ensure that their payments are made on time

· GST filing

· Prepare monthly sales commission and checking of incentives.

Requirements

· Diploma in Accountancy, or Post Graduate Diploma in a related field

· ACCA qualification (at least Part 2 completed) is highly desirable

· Minimum 2 years of experience in managing full set of accounts

· Proficiency in accounting software, particularly Auto Count Accounting Software

· Strong analytical and problem-solving skills

· Excellent attention to detail and accuracy

General Description of Duties

Primary responsibility of this position is for locating, developing, writing, submitting, coordinating, and financial reporting of grants. Tasks are of more than average difficulty and include conferring with agency personnel to establish the scope, objectives, budget, and implementation schedule to process grant proposals in all disciplines to procure external funding. Coordinate the evaluation, application process and acceptance process of local, state and federal public funding grants, foundation funding opportunities and cooperative agreements. Provides professional and administrative work in researching, identifying, developing, and responding to public and private grant opportunities. Provides grant conformity with laws, stipulations, regulations governing contracts, grant monitoring, program and financial reporting.

Knowledge Skills and Abilities

• Ability to establish and maintain effective working relationships with employees and with representatives of other governmental and endowment related agencies; communicate effectively in preparing oral and written reports.
• Ability to work with and meet required deadlines utilizing time management.
• Ability to efficiently organize, prioritize, schedule and manage daily work activities, tasks and assignments.
• Ability to generate written documentation in an accurate, concise, legible and timely manner as required by the position.
• Ability to conduct research and analytical activities; work independently and as a member of a team with internal and external partners; manage and prioritize projects effectively to meet proposal and reporting deadlines.
• Ability to take grant ideas from personnel and translate into format required by grant agencies; read, comprehend, interpret, and apply grant regulations and proposal guidelines; plan, develop and coordinate grant programs.
• Ability to perform grant-related post award functions, including budget and expense analysis; coordinates grant closeout functions as required; including compliance monitoring, programmatic reports, financial status reports, final reimbursement request, purchase order liquidations, and final reporting.
• Ability to effectively present information and respond to questions from management, staff and others.
• General knowledge of governmental accounting and budgetary procedures.
• Establish a grant file and checklist to ensure compliance with programmatic activities.
• Ensuring Fixed Assets have been identified and inventoried.
• Working knowledge of grants and government funding resources; data sources necessary for developing grant proposals (census bureau, etc.).
• Skill in use of computers and various software including Microsoft Office used to perform daily functions of position.* understand the process flow of grant application

Responsibilities:

• Accountable for day-to-day operational activities in company's systems, to ensure optimum system performance and determine the system strategy for business continuity.
• Review, implement and uphold the effective implementation of IT policies and operations protocols within the company.
• Lead a team of operational engineers to work with outsourced service providers and stakeholders in delivering company's operational objectives e.g. data conveyance, tools updates and maintenance, troubleshooting system issues, .
• Review and plan for systems integration efforts to ensure the company's system is built in an efficient and robust manner towards a high level of maintainability, reliability and availability based on established guidelines and best practices.
• Monitor and ensure that ATFM and Service Desk operations are functional, assist and triage issues.
• Review and ensuring backup solution for company's data and system are in place
• Responsible for ensuring data pipeline in operational state and ensuring data integrity and accessibility.
• Manage application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, escalating to higher management if necessary. Reporting of incidents, short- and long-term incident resolution plans at appropriate forums.
• Accountable for maintaining and tracking of company's asset inventory management to ensure all assets are accounted for.
• Ensure that Standard Operation Processes (SOPs) are properly documented and complies with audit requirements.

Requirement:

• Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.
• At least 6 years of working experience in Cloud-based services, IT operations and vendor management
• Proactive and dedicated individual with strong leadership, and multi-tasking capabilities
• Ability to build and maintain relationships with a wide array of people at both junior and senior levels
• Experience in running incident, problem and change management processes.
• Implementing processes as per ITIL framework. – incident, problem and change management, service transition.
• Familiarity with security and access control measures to control privileged access to test and production environment.
• Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS.
• Knowledge of disaster recovery, system backup and restore
• Experience with cloud-based services (e.g. AWS including including Redshift, EMR, QuickSight, Lambda, Glue, etc) and project management tools (e.g. Atlassian, JIRA) are an added advantage
• Infrastructure as Code (IaC): Familiarity with Infrastructure as Code tools (e.g., Terraform, CloudFormation) for managing AWS resources.
• Cost Management: Ability to optimize costs and manage AWS budgets effectively.
• Database and Data Warehousing: Knowledge of database management systems, data warehousing concepts, and SQL.
• Monitoring and Troubleshooting: Proficiency in monitoring tools (e.g., CloudWatch) and troubleshooting issues in AWS environments.

Roles And Responsibilities:

• Assess current systems to identify opportunities for replacing them with M365 solutions.
• Propose the solution and perform the system replacement (for simple or straightforward solutions).
• Analyze users’ problem statements and use cases, recommending M365 solutions to address the problem statements or use cases.
• Offer advisory services to Company’s employees, promoting the efficient use of M365 tools and applications. Run weekly M365 User Advisory Clinics.
• Actively identify opportunities for streamlined processes and automation using M365 tools.
• Conduct M365 design thinking workshops to enhance user proficiency in M365 tools.
• Serve as the primary point of contact for inquiries on the use of M365 products and educate users on best practices of M365.
• Organize and facilitate knowledge-sharing sessions and user communities to encourage peer-to-peer learning.
• Assist in the development of simple solutions within the M365 environment as needed, including documentations to support tools deployment and usage.
• Create and maintain user-friendly documentation, guides, and knowledge base articles for user self-help and onboarding.
• Manage the Community of Practice (CoP) related to M365 and maintain the M365 Knowledgebase for reference and information sharing. Update educational and training materials in the M365 Knowledgebase.
• Develop proof-of-concept (POC) projects to validate identified use cases and their feasibility.
• Assist in the setup of M365 Center of Excellence.

Requirements / Qualifications:

• Atleast 5 years of experience on M365 suite of products with strong understanding of M365 capabilities and how they can be applied to various business scenarios.
• Technical proficiency to access existing systems, problem statements and use cases. Able to design and implement simple M365 solutions and proof of concept.
• Strong business analysis, ability to translate business needs to technical solutions with M365.
• Excellent communication skills to interact with stakeholders at all levels.
• Strong problem-solving skills to address challenges and find innovative solutions within M365 ecosystem.
• Relevant certifications in M365 and project management creditability

Roles And Responsibilities:

• Assist in the development, documentation, and implementation of governance frameworks, policies, and procedures for M365 services.
• Collect, analyze, and report on key performance indicators (KPIs), metrics, and trends related to M365 service usage, adoption, and satisfaction.
• Develop and maintain dashboards, scorecards, and reports to track service performance, user engagement.
• Support user adoption initiatives by assisting in the development and delivery of training programs, workshops, and resources.
• Coordinate training sessions, events, and communications to promote awareness, proficiency, and utilization of M365 tools and features.
• Gather user feedback and insights to identify training needs, preferences, and areas for improvement in training materials and delivery methods.
• Assist in coordinating change management activities, communications, and stakeholder engagement efforts to facilitate the adoption of M365 initiatives.
• Maintain communication channels, knowledge repositories, and feedback mechanisms to ensure transparency, alignment, and accountability throughout the change process.
• Collaborate with cross-functional teams to address user concerns, resolve issues, and implement corrective actions in a timely manner.
• Develop and maintain documentation, user guides, FAQs, and knowledge base articles to support M365 users.
• Ensure documentation is accurate, up-to-date, and accessible, following organizational standards and best practices.
• Contribute to the development of process documentation, workflow diagrams, and standard operating procedures (SOPs) to streamline operations and enhance efficiency.

Requirements:

• Atleast 5-7 years of implementing governance frameworks, monitoring performance metrics, analyzing user feedback, and driving continuous improvement initiatives.
• Familiarity with Microsoft 365 suite, including SharePoint, Teams, Exchange, OneDrive, and Power Platform.
• Degree in Computer Science or any IT related course
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong business analysis, ability to translate business needs to technical solutions with M365.
• Excellent communication skills to interact with stakeholders at all levels.
• Strong problem-solving skills to address challenges and find innovative solutions within M365 ecosystem.