• Improve applications by integrating new technologies and performing upgrades.
• Provide technical assistance to users and collaborate with development teams to address maintenance and necessary updates.
• Contribute to manage UAT , demonstrate prototypes and completed applications showcasing prototypes as well as completed applications.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of relevant experience.
• Proficient in various Frameworks (Microsoft C#.Net, Microsoft VB.NET, Microsoft SQL Server, Microsoft Azure, PHP, React, Mobile Apps and AWS Micro Services).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Minimum Diploma in IT/Computer Science/ Computer Design or equivalent

· At least 3 Year(s) of working experience in the related field is required for this position.

Responsibilities

Responsible for configuring and administering company‘s servers and workstations

Responsible for attending for system breakdown call and able to troubleshoot the system.

Carry out planned system check to ensure system working properly.

Must be strong in Working knowledge of the fundamental concepts & procedures.

Must be strong in Software Asset Management (SAM)

Proficient in troubleshooting Microsoft Dynamic 365

Design, maintain and update company’s corporate website

Other IT-related tasks as assigned

Requirement

Provide daily IT Infrastructure/Operations support to users in SG and regional offices

Manage all IT asset (SG and regional offices)

Responsible to IT related tasks

May need to travel to other regional office for on-site support

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

• Serve as the second level of infrastructure support for all countries in the Asia region.
• Provide consultancy for infrastructure implementation and operation in all countries within the Asia region.
• Establish and lead regional infrastructure initiatives in the Asia region and contribute to business growth through information technologies.

Requirements:

• Degree in Computer Science or equivalent
• CCNA/CCNP/MCSE certified
• At least 5 years of experience in SI environment.
• Comprehensive knowledge and experience in enterprise infrastructure architecture across multiple countries.
• Adopting a regional optimization perspective for the design and management of business applications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Job Description

• Lead and provide guidance within the AML EDD Team, providing strategic direction and expert guidance.
• Oversight of day-to-day EDD alerts/matters and monitor aging status of EDD alerts. Vigilantly monitoring team timelines to ensure prompt and accurate alert reviews by the team.
• Provide expert AML advisory to all business lines
• Perform holistic EDD reviews with focus on Event-driven reviews.
• Conduct screening and background checks for customers, related parties and counterparties.
• Analyse the triggers for the event and review draft questions (RFI) for customers to address the triggers.
• Draft memo on ML/TF/Sanctions risk assessment based on customer profiles, transaction lookbacks and customer's response and recommend account management strategies
• Conduct investigations on identified customer profiles, suspicious transactions or activities.
• Filing of STRs to SONAR, ensuring compliance with regulatory reporting obligations and timelines.
• Prepare and present insightful Management Information System (MIS) reports for internal and/or regulatory related reporting
• Periodic review of customer profile risk scoring mechanism
• Enhance and optimize the design and management of KYC system logics and processes, tailored to meet the needs of our evolving and diverse client base.
• Stay abreast of the latest regulatory developments in AML/FT and ensure our processes align with industry-leading practices and regulatory guidelines. Proactively prepare for and navigate regulatory audits to ensure our EDD framework and processes remains compliant.
• Foster a collaborative approach within AML Team and other departments within the Bank.
• Support AML Team in the execution of ad-hoc key AML CFT matters where required.

Requirement

• Diploma/ degree holder with minimum 10 years' experience in Enhanced Due Diligence Reviews and/or Anti-Money Laundering (AML) and Countering Terrorism Financing (CFT) digital and/or SME/Corporate banking environment. Additional certifications in anti-money laundering (AML) will be advantageous.
• Team lead or managerial experience will be advantageous.
• Proficiency in the Singapore AML/CFT regulations and guidelines
• Excellent command of both spoken and written English and Mandarin Chinese to communicate with our Mandarin speaking stakeholders
• Ability to organise and prioritize workload, support and motivate the team in delivering all commitments on time
• An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
• Entrepreneurial mindset - overcome challenges with creative thinking and innovative solutions

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• Report to the Sales Director, you hold a crucial and fulfilling position within our dynamic and expanding sales team, specializing in selling IT services and solutions to large SMEs and MNC customers.
• Managing the entire sales cycle, from prospecting and cultivating leads to deal closure.
• Handle existing customers with new IT projects and business opportunities.
• Conduct direct sales efforts aimed at acquiring new B2B customers and visits to potential clients within the company's existing client base and/or personal contacts.
• Collaborate closely with internal pre-sales team and technical experts, as well as key technology partners, to capitalize on leads and business prospects. Assist in identifying opportunities within Gebiz and related portals, ensuring timely submission of ITQs (Invitation-to-Quote).

Requirements:

• Diploma in IT/ Business/ Marketing or equivalent
• At least 1 year of corporate sales experience in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services.
• Proficient track record experience in sales or business development background.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

What does the role look like?

• Create and communicate messaging and value proposition to potential and existing customers
• Build relationships with key stakeholders, including customers, partners, and internal teams to drive compelling go-to-market strategies
• Develop creative marketing strategies to increase product awareness and drive adoption based on strong understanding of competitive and market landscape
• Capturing and responding to customer feedback, identifying areas for improvement, and influencing the product development roadmap to align with customer needs and wants.
• Representing the product at industry events and conferences, serving as an expert in the field.

What are we looking for?

• An effective team player who is self-driven, able to work independently within a fast paced environment and able to manage ambiguity
• Understanding and managing stakeholders needs, barriers and able to connect the dots.
• Strong understanding of brand strategy and messaging and creative development
• Proven ability to manage multiple projects and meet deadlines
• Excellent written, analytical and verbal communications skills, with an ability to adapt messaging to relevant audiences

Purpose of the Job

• Lead the development of IT strategy and take overall ownership for the development and delivery of IT services to support business strategy priorities
• Establish and manage projects across multiple areas of the organisation through active leadership to deliver all activities within agreed constraints of time, cost and quality
• Manage Business/IT relationship
• Plan, direct and coordinate demand and supply planning
• Collate and prioritize IT demand from the business to create an ordered portfolio of projects and enhancements as per business strategy

Key Accountabilities

• Strategic IT Planning- Translate AET business strategy into IT strategy. Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization while ensuring maximum return on investment
• IT Leadership - Lead and manage the IT function. Take ownership of all IT solution delivery and services support activities
• IT Management – Lead and direct all the activities related to IT management – Supplier Management, Solution delivery, Management and Control, Security and Risk Management, IT Finance and IT Workforce Management
• Program & Project Management – Facilitate the delivery of projects while balancing priorities, scope, approach, deliverables, milestones , risks and detailed resource and work plans
• People Management - Provide management, coaching, leadership, development and direction to the solution delivery team
• Work Planning and Resource Management - Develop work plan to determine the required tasks and resources (process, functional, etc.) for complex projects spanning the entire organization
• Technology Trends - Keep current with trends and issues in the IT industry, including current technologies and prices. Advise, counsel, and educate executives on the management of their competitiveness through adoption of technology trends. Drive smarter technology investments in the organization
• Procedures and Standards - Direct the preparation, documentation, implementation and review of policies, procedures and standards for applications
• Relationship Management - Build and maintain strong partnerships with the business and application owners and other IT managers. Work with business management to identify and prioritise application support needs, issues and development projects.
• Application Development & Testing - Plan, oversee and manage global and/or regional software application selection and implementations to ensure minimal disruption to day-to-day business activities. Responsibilities include implementation and upgrade schedules, testing, stakeholder and change management, resourcing, communication, regional integration or specific functionality/use
• Supplier Relationship Management - Lead identification and appointment of relevant supplier contacts, oversee supplier compliance and escalate problems using standard escalation procedures. Maintain a relationship with the supply manager to manage effectively application and human resource scheduling.
• Demand planning and management. Project portfolio prioritization and strategic alignment. Customer relationship management.
• Manage IT capex and opex
• Capable of executing Crisis Management Responsibilities as required by role
• To comply with Company’s policies and Code of Conduct and Business Ethics (CoBE)

Qualifications

• Education: Any Bachelor’s degree preferably Information Technology, Software Engineering or a related discipline

Experience:

• 10+ years of management experience
• 12+ years of experience in Solution Delivery, Service Delivery
• 10+ years in business facing role
• Ability to translate business vision into IT vision, objectives and programs
• Strong knowledge of core IT (Infrastructure, Applications) , business processes and IT supplier community
• Experience in IT Budgeting
• Proven leadership and management skills
• 10+ years of experience in Demand Management
• 10+ years of experience in managing relationships with internal business customers

Specialized knowledge:

• Knowledge of tanker industry
• Knowledge of business functions and processes in a global company
• Strong program/project management skills
• Delivery skills in ERP preferably
• ITIL service management and service delivery, systems development lifecycle
• In-depth knowledge and understanding of current and future technologies along with their capacity to drive business

AET is an Equal Opportunity Employer. All qualified applicants will be considered without regard, to age, colour, disability, race, religion, gender, gender identification, nationality, marital status, or characteristics protected by law.

WITH BASIC SALARY + ATTRACTIVE INCENTIVES SCHEME!

Highly Accessible Central Location

Responsibilities:

• Responsible for recruitment process of open positions;
• Partner with hiring manager to shortlist, arrange and conduct interviews;
• Provide feedback in hiring decision;
• Execute sourcing strategy;
• Ensure accurate data reporting and update recruitment tracking file in a timely manner;
• Involve in process improvements and other HR initiatives;
• Assist in any other related duties assigned by immediate supervisor as and when necessary.

Requirements:

• Minimum with Diploma in HR or Business Management or equivalent;
• Experience in recruitment and talent acquisition, either agency or in-house;
• Preferably have the experience in the financial industry;
• Mature, proactive, take initiatives to drive his/her own success on the recruitment activities, good organizational skill and able to work independently;
• Good communication and interpersonal skills with potential jobseekers of all levels, both written and verbal;
• Able to maintain confidentiality;
• Contract or Full-Time position(s) available.

Only shortlisted candidates will be notified.

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in the local academic research area, a focus on NGS products and services will be a plus
• Proficient in communicating in English and Korean language
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Main Purpose of Job

A critical role within the Placement Journey, the Billing Specialist is responsible for the timely and accurate issuance of all invoices across our client portfolio in APAC. They provide an exemplary level of service in line with our Best Service Charter always ensuring the highest level of accuracy, issuing invoices Right First Time in line with Customer requirements.

Key job responsibilities & accountabilities:

Accountable for: Sales Ledger – Invoice Processing

• Manage all billing processes across the Client portfolio in APAC
• Ensure all company billing is completed in line with company policy and procedures, ahead of billing deadline
• Ensure invoices are raised in line with Client requirements, always striving for accuracy
• Deliver invoices to the Customer on the same day they are created, including Client portal submission when required
• Process credit notes and re-invoice upon request from the Credit Controller or Finance Operations Manager
• Process ‘ad-hoc’ re-charges upon request in relation to services such as mobilisation and visas
• Ensure accurate Customer Master Data information is recorded in Dimensions updating the system and Master Customer file when changes are communicated
• Collaborate with Sales and the On-boarding Team to ensure any missing information impacting billing is resolved
• PO Management - track spend against Client PO’s and pro-actively communicate to Sales and the On-boarding Team when PO top ups are required
• Provide a breakdown of spend against a PO as supporting documentation when required
• Provide weekly reporting and updates on progress against the Missing Invoice Report
• Deliver against Billing targets set by the Finance Operations Manager
• Attend monthly and weekly billing reviews with Finance Operations Manager

Accountable for: Ledger Queries

• Maintain accurate and organised records to enable copy invoices and credit notes to be readily retrievable as required
• Redirect queries and errors as appropriate – e.g., incorrect fees raised. Ensure any changes required to RDB are communicated to Sales and the Placement On-boarding Team for correction
• Ensure all queries in relation to Billing are responded to in line with our Best Service Charter and keep a solution focused mindset

Accountable for: Administration

• Proactive database maintenance and update as required
• Fulfil relevant admin activities
• Fulfil ad-hoc tasks as required by the business
• Reconcile client and Supplier Ledger
• Manage Accrual Queries

Performance Standards:

• Ensures full compliance with all relevant processes and procedures
• Good attention to detail
• Able to manage stakeholders and understand their requirements
• Able to communicate clearly and effectively – written and email
• Able to build and maintain effective working relationships internally and externally
• Strong influencing and negotiating skills
• Strong planning, organisation skills and time-management
  Asks for help when required
• Able to produce and maintain clear, comprehensive documentation, scheduling and reporting
• Excellent self-organisation and diary-management to ensure all activities are scheduled and completed on time to avoid any risk exposure to the business
• Consistently deliver to agreed deadlines
• Proactive and tenacious

• Help in the preparation of sales quotations and monitor their status through follow-up. (training will be provided).
• Support in updating sales opportunities within sales pipeline reports utilizing cloud software.
• Coordinate with suppliers and customers to ensure timely completion of each sales order.
• In charge of order processing, purchasing, invoicing, and coordinate with customers on delivery schedule.
• Coordinate with customers regarding delivery schedules and provide updates on delivery status.

Requirements:

• GCE O level and above
• At least 1 year of relevant working experience.
• Proficient in MS office (Excel, Word, Outlook).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine based moderation to remove harmful content quickly and often before it reaches our general community.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine based moderation to remove harmful content quickly and often before it reaches our general community.

As an ML Specialist, you will be responsible for training our global AI models (CV, OCR, NLP, Audio, Multimodel) to ensure accurate and efficient detection of unsafe content. You will work with the algorithm engineers, the data labelling team and the product & process team to design and improve machine learning model operation processes. This role is crucial in ensuring the quality and relevancy of input into the model which will impact the overall safety of our users.

Responsibilities:

1. Manage and optimise DataOps procedures, ensuring standardisation and stability of features for model lifecycle operation.

2. Automate and maintain the model training pipeline to ensure effective and efficient MLOps processes.

3. Implement and oversee auto-parameter tuning methods to optimise machine learning models.

4. Collaborate with algo R&D and engineers to understand and implement complex ML frameworks.

5. Monitor and report on model performance, identify areas for improvement and implement necessary adjustments via solid root causes analyses.

6. Establish MLOps policies and ensure their adherence across all data and ML initiatives.

7. Troubleshoot moderation system issues through effectively communicating technical/business details to various stakeholders.

Qualifications

1. Bachelor's degree in Computer Science, Statistics, Data Science, Data Analytics or a related field. An advanced degree(Master's, PhD) is preferred.

2. Extensive experience in machine learning, data science, and data governance. Proven experience in implementing MLOps or DataOps processes is a plus.

3. Passionate about technology, product and innovation; Solid knowledge of ML models (e.g. CV, NLP, OCR, Audio, Multimodel) and frameworks(e.g. few-shot learning, active learning etc); Proficiency in SQL and Python; Prior experience with pre-trained models like CLIP is a plus.

4. Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment.

5. Good communication skills and enjoy working with diverse teams globally.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Senior / Assistant Manager, Group Service Transformation (Digital Operations Specialist)

Group Service Transformation is seeking a skilled and confident professional to take on the role of Digital Operations Specialist. The successful candidate will play a pivotal role in driving the digital adoption of the NUHS App, ensuring that NUHS is digital-ready and digital-first.

Key responsibilities:

• Identify staff engagement platforms and implement targeted staff training regularly for diverse job functions within NUHS, namely clinicians and patient-fronting non-clinicians.
• Manage staff and patient feedback (on-site and online) on the integration of physical and digital (phygital) experiences across NUHS institutions.
• Map out digital integration opportunities within key ground workflows and implement solutions to identified gaps for process improvement.
• Walk the ground to ensure the smooth operation of the NUHS phygital experience across outpatient clinics.
• Develop effective ways to share best practices with staff on enhancing the patient experience with digital adoption.
• Support institution operations teams in navigating change management for the transition to a digital-first environment.

Training opportunities:

• Learn to navigate and implement change within a healthcare setting.
• Develop skills in effective communication and event planning for successful digital adoption.
• Gain insights into managing digital products.

Job Requirements

• Have a degree from a reputable university with good academic results in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent.
• At least 2 years of working experience in healthcare, preferably in operations.
• Adaptable and agile.
• Proven experience in developing and implementing successful staff engagement strategies.
• Excellent communications skills with strong training competency.
• Ability to adapt messaging to different audience segments.
• Demonstrate good interpersonal skills.
• Comfort in addressing public members and staff.
• Meticulous in work processes.
• Creativity in developing engaging communication materials.

About the company

Our client, one of the reputable insurers with a strong footprint in the general insurance & commercial insurance space.

about the job

In this position as a Claims Executive, you will be assisting the Manager and 2 other individual to process Workmen injury (WICA) claims. The ideal incumbent will play a pivotal role in managing and assessing WICA Claims and utilize deep knowledge and experience assessing, investigating and evaluating all claims.

You will ensure compliance with company policies, local regulations, and industry standards while handling and processing claims and collaborate effectively with internal/external stakeholders.

Qualifications and skills

• 2+ years of experience in assessing and managing WICA claims (Broking or Insurer)
• Candidates with experience handling other lines of business but has exposure on WICA are welcome
• Possess ComGI and BCP certificate ideally
• Profound understanding of WICA processes, Singapore regulations and relevant legal frameworks
• Excellent verbal and written communication skills to interact with diverse stakeholders and convey complex information clearly and concisely
• Meticulous attention to detail to ensure accuracy in claim assessment, documentation and reporting
• Ability to adapt to changing environment, prioritize tasks efficiently, and handle a variety of tasks effectively
• Good knowledge of MS Office software and any other technology applications

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

The Company

Our client in the Healthcare sector is currently looking for an AR Specialist to join their dynamic team.

The Role

You will be responsible for AR as well as credit control function. Responsibilities include following up on outstanding debts, sending reminders to customers, monitoring the receivables, preparing aging report, performing reconciliation, involved in AR month end closing. You are also to work closely with sales personnel to ensure debts are achieved, resolve disputes, conduct credit review, evaluate credit risks and perform any related ad hoc related tasks when required.

Your Profile

You should have a diploma in the relevant discipline with at least 3 years of AP/AR experience. You should have good problem-solving skills, are meticulous, with good initiative, possess good communication skills as well as can work within tight deadlines. Immediate availability would be advantageous.

Apply Today

Please send your resume, in WORD format only and quote reference number SK12887970, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Job Description:As a Customer Support Specialist with an IT background at our F&B store, you will serve as the primary point of contact for addressing customer inquiries, technical issues, and providing assistance related to our digital platforms and services. Your role will involve delivering exceptional customer service experiences while leveraging your technical expertise to troubleshoot and resolve issues effectively. You will work closely with customers, internal teams, and external vendors to ensure seamless operation of our digital systems and enhance overall customer satisfaction.

Scope of Responsibilities:

1. Provide timely and professional support to customers via various channels, including phone, email, and in-person interactions, addressing inquiries related to our digital ordering platforms, website, mobile applications, and other IT systems.
2. Diagnose and troubleshoot technical issues reported by customers, utilizing your IT knowledge to identify root causes and implement solutions to restore functionality.
3. Guide customers through step-by-step instructions and provide technical assistance for using our digital platforms, placing orders, navigating menus, and resolving login or payment-related issues.
4. Escalate complex technical issues or unresolved customer concerns to appropriate internal teams or third-party vendors for further investigation and resolution.
5. Maintain accurate records of customer interactions, technical support requests, and resolutions in our CRM system or ticketing software.
6. Collaborate with cross-functional teams, including IT, operations, and marketing, to address recurring technical issues, implement system improvements, and enhance the overall customer experience.
7. Stay updated on product features, software updates, and industry trends related to digital technologies and customer support best practices.
8. Assist in the training and onboarding of new staff members or customers on the use of our digital platforms and IT systems.
9. Contribute to the development of knowledge base articles, FAQs, and self-help resources to empower customers with self-service options and minimize support inquiries.
10. Uphold company policies, service standards, and data security protocols to ensure the confidentiality, integrity, and availability of customer information and digital assets.

Job Description

• Responsible for full spectrum of payroll function
• Process monthly payroll and maintain the HRIS System
• Monthly preparation and submission of CPF and liaison with CPF Board when required
• Yearly preparation & submission of IR8A
• Process tax clearance when necessary (IR21)
• Generate monthly headcount and payroll reports
• Co-ordinate in timesheet compliance
• Manage annual compensation and promotion review process
• Managing and administering the employee performance reviews and processes.
• Managing and facilitating the annual manpower planning, monitoring, reporting, and budgeting process.
• Administering all annual increment, promotion increments, Annual Wage Supplement and bonus payouts.
• Partnering closely with the HRBPs on compensation & benefits strategy and execution.
• Reviewing and implementing HR policies in compliance with government legislation and ensure efficiency and compliance of HR department’s internal workflow and processes.

Requirements

• Min Degree or Diploma in Human Resources or any other relevant courses
• At least 3-7 years working experience in Human Resources, Payroll function.
• Strong team player
• Familiar with rewards and claims system
• Location: West

If interested, please send your updated word format resume to

[email protected]

Jace Wang Jing Lin, R1113653

EA no. 23S2032

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

The Global Security Organization provides industry-leading cyber-security and business protection services to TikTok globally. Our organization employs four principles that guide our strategic and tactical operations. Firstly, we Champion Transparency & Trust by leading the charge in organizational transparency, prioritizing customer trust, and placing user needs first. Secondly, we aim to maintain Best in Class Global Security by proactively identifying and reducing risks while enabling innovative product development. We constantly work towards a sustainable world-class security capability. Thirdly, we strive to be a Business Catalyst & Enabler by embodying the DNA of technical innovation and ensuring our Global Security operations are fast and agile. Finally, we Drive Empowered & Risk-Informed Decision Making by providing our leaders with the necessary information to make agile decisions based on risk. In order to enhance collaboration and cross-functional partnerships, our organization follows a hybrid work schedule that requires employees to work in the office for 3 days a week, as directed by their manager. We regularly review our hybrid work model, and the specific requirements may change at any time.

As a direct report to the Information Governance Lead within Data Protection, you will be a part of the team responsible for records and information management. As an Information Governance Specialist, you will be responsible for supporting the Information Governance Lead along with a team of cross-functional cyber, privacy, engineering, and data protection analysts to define, implement, manage, and measure controls relating to records and information management in accordance with relevant geographical regulation, contractual commitments, and confidentiality requirements.

Responsibilites

- Supports the development and implementation of the information governance program to support compliance with standards, guidelines, regulatory agency requirements, and state and federal laws across the globe.

- Participates in the development and maintenance of information governance controls and policies as necessitated by business needs and regulations.

- Participates in communication as an information governance liaison with legal, privacy, security, engineering teams, human resources and other business units’ management teams.

- Support the assessment and analysis of business units' adherence to information governance policies and processes and collaborate with stakeholders to identify any compliance gaps and develop a path forward to compliance.

- Prepares drafts and revisions of technical and functional requirements for in-house or external technologies to support information governance needs.

- Collaborates with engineering teams to ensure alignment of technologies with information governance objectives.

- Develops and maintains records inventories.

- Monitors and analyzes key performance indicators for the information governance program.

- Participates in the development of change management and communication initiatives related to information governance, including policy changes and development / delivery of training materials.

- Maintains an understanding of relevant information governance industry standards, best practices and technology.

Qualifications

- Bachelors’ Degree or industry equivalent work experience

- 4+ years applicable experience

- Experience in the fields of Information Governance and Records & Information Management.

- Advanced knowledge of the various information governance standards and industry leading practices and technologies, including those related to regional privacy regulations and data minimization requirements.

- Experience managing the retention and disposition of structured and unstructured data.

- Demonstrate ability to quickly assimilate to new knowledge and remain current on new developments in cybersecurity capabilities and industry knowledge.

- Effective research, analytical and problem solving skills.

- Experience collaborating with a team to meet strategic and tactical objectives as well as serve as an individual contributor.

- Effective skill in transitioning between detailed technical vs. business-oriented executive discussions to understand and convey complex technical issues.

- Strong verbal, written and interpersonal communication skills.

- Ability to work and collaborate with all levels of management, staff and vendors.

- Coding experience using Python and SQL knowledge is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Maybank Securities is a fully-owned investment banking arm of Maybank; one of Asia's leading banking groups and Southeast Asia's fourth largest bank by assets.

Job Descripton :

• Provide independent, objective assurance and consultative activities in accordance with the Audit Charter based on “The Standards for the Professional Practice Framework” as prescribed by the Institute of Internal Auditors, Regulators’ requirements and any other relevant standards.
• Perform Audit Reviews including Cyber Security Audit reviews to evaluate the design and operating effectiveness of internal controls and comply with regulatory requirements in accordance with the established audit objectives, scope, timeline, and approach.
• Subject matter expertise in assessing Cyber Security and Data Information Security.
• Provide training and share best practices, tools, and testing approach related with Cyber Security with other Auditors within the Group Audit.
• Review the adequacy of IT functions, processes, infrastructures, and application systems to enhance the overall governance, risk management, and controls.
• Highlight relevant audit findings, risk implications, root causes, and appropriate recommendations to address the control and performance gaps and document audit workings.
• Write audit findings and reports to communicate the audit result and assessment to the Internal Audit Committee (IAC) and the Audit Committee of the Board (ACB).
• Attend to ad-hoc matters.

Qualifications:

• Possess a relevant tertiary education such as Computer science, Cybersecurity, Information Systems, engineering or related fields. Information Technology related certifications (CISA, CIA, CISM, etc.) would be an added advantage
• More than 8 years of experience in Cybersecurity, or Technology Audit or Technology Risk.
• Knowledge in performing Security testing, Network, System/Application Codes review, and data analytic will be an added advantage.
• Good communication and interpersonal skills with the ability to interact with various level of people and maintain a professional approach at all times.
• Possess the ability to articulate clearly in writing and verbally.
• Able to work independently, prioritise, multi tasks, good analytical skill, leading a team and deliver results under tight deadline.
• Fast learner, resourceful and proactive.

We regret that only short-listed candidates will be notified.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide technical network system and desktop support to ensure the smooth and effective delivery of IT services to the company.
• Carry out the installation, upgrading and maintenance of hardware and software.
• Handle troubleshooting of IT problems from users and assists in daily operations.

Requirements:

• ITIL certified
• Diploma in Computer Science or equivalent
• At least 2 years of MIS experience in handling Window servers, Active Directory, Router and Network Switches.
• Excellent skills in handling software and hardware troubleshooting
• Willingness to work outside regular business hours as required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

You will be responsible in:

•On-site deployment and debugging of the application.

•Deliver service and support to Trakomatic’s customers both remotely and on-site.

•Work with customers to provide and process information in response to inquiries, concerns, and requestsabout products and services.

•Determine the issue by evaluating and analysing the symptoms.

•Diagnose and resolve technical hardware and software issues involving the product.

•Research required information using available resources.

•Stay current with system information, changes and updates.

•Log and keep records of customer queries.

•Work with the product team’s software developers to visit the customer if the problem is more serious.

Job Requirements:

•Experience with on-site deployment, debugging and customer support.

•Minimum Diploma in Engineering/Information Technology.

•Communicate fluently in English - spoken and written.

•Excellent teamwork and AGILE task management.

•Technical Scope (Back-end):

•Strong Network Setup and Debugging

•Windows command line, IIS

•Automated logging, usage report generation and bug reporting

•SQL Skills are a bonus