IT Junior Executive

Job Description:

We are seeking a IT Junior Executive with project management experience to join us in delivering business applications to support. This role must have the ability to identify, understand and document business requirements into functional/technical specifications.

This role will be working in a highly dynamic environment that utilizes strong functional understanding of various systems across our organisation to problem solve or identify areas for improvement for the business.

Responsibilities:

• Partner the IT and Business Teams in the provision of Line of Business (LOB) IT solutions for the Business Unit with right value proposition
• Under general supervision, understand business problems, develop and deliver Business solution IT solutions as well as maintaining these solutions
• Strong documentation skills to gather and translate business requirement, analyze and propose a digital solution/ plan
• Create and manage project plans with Agile methods, depending on project scope and deliverables requirements
• Lead the entire life cycle of system implementation projects and managing the transition to BAU operation
• Foster strong partnership and co-own successfully project delivery with internal Business Project Managers / Stakeholders

Job Requirements:

• Diploma/ Degree in Information Technology, Computer Science or equivalent
• Good track record in developing, managing and delivering technology transformation objectives and plans
• Proven ability to work creatively and analytically in CI/CD environment
• Experienced in Agile, implementing digital technologies which deliver value to the organization
• Good analytical skills, with ability to absorb information, conceptualize and implement
• Demonstrate good communication skills to manage different internal stakeholders
• Familiar with creative thinking and innovation methodologies shall be advantageous

Interested applicants, please email your CV in Microsoft Words format to [email protected]

Company Reg No.: 201131609D | Madhavi Talupula

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

• Support Microsoft Dynamic Navision ERP system, and produce Jet Reports
• Support and implement new EDI solutionsand applications. Develop and maintain EDI integration using XML
• Hardware and software installation and maintenance

Requirements

• Min Diploma in IT
• Ideally experience in hardware and software installation and maintenance
• Must be strong in Navision Application support in manufacturing (Inventory, warehouse management, production), finance, purchasing, sales support
• Web development knowledge an added advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Your new role

• Manage customer queries and provide solutions to customer issues
• Deliver training on our online portal and trade lifecycle, and customised trainings for customers
• Help to organise in-house trainings for customers
• Conduct regular service reviews with key customers, and address any issues
• Visit customers independently and with RM in the region
• Establish and maintain excellent relationships with existing and prospective customers
• Identify the needs of prospective clients in assigned areas for settlement and custody and work with RM to deliver solutions
• Work closely with RM on deepening existing relationships, sales pitches, and refer any potential business to RM
• Keep abreast of product and technical developments
• Support team-related matters such as documentation, agreements, KYC, organizing marketing events, corporate gifts etc

What you'll need to succeed

• At least 5 years of relevant banking experience
• University degree in Business/Finance/Economics or related discipline
• Customer-centric and service-oriented
• Responsible & committed, meticulous, highly organized, and able to work independently
• Able to work under pressure and meet tight deadlines
• Competent in Microsoft Office: Outlook, Word, Excel and Powerpoint

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

Responsibilities:

Overseeing all aspects of event planning, from conception to execution

Provide support and guidance by ensuring all questions and concerns are addressed
Develop and maintain lasting customer relationship by anticipating and meeting company's needs
Leverage and cultivate existing partners relationships by maintaining current contact with clients
Actively networking, meeting, and greeting potential partners

Requirements:

3 - 4 years of experience in event planning

strong organizational and communication skills

proficiency in project management software

A bachelor's degree in hospitality management, marketing, or a related field is often preferred.

Job Summary

We are seeking a Test Specialist to join our client's Customer Digital team to support the Test Plan and Test Execution as well as to gather user insights, ideas to streamline into system design that balances customer needs, business constraints & technological challenges.

Mandatory Skill-set

• Degree in Design, Communications, Marketing, Statistics, Business and Information Technology;
• Has 3 years of experience in conducting A/B testing and multivariate testing using Website Optimisation tools;
• Familiarity with testing and insights tools (AB tasty, Optimizely, Adobe Target, VWO);
• Strong interest in the area of web and user application design ( UI / UX );
• Experience with HTML, CSS, and JavaScript for making changes during testing;
• Experience leverage data-driven insights to enhance user experience and website performance;
• Experience with user interface design patterns and standard User-Centered Design methodologies;
• Familiar with the latest interface design and user experience trends and best practices;
• Strong business communications skills, strong verbal & written presentation & documentation skills.

Desired Skill-set

• Certifications in VWO.

Responsibilities

• Involved in gathering, developing and implementing A/B tests, multivariate tests using VWO (Visual Website Optimizer) to improve website functionality and user engagement;
• Work closely with cross-functional teams, product owners and project team to understand business objectives and translate them into test hypotheses;
• Involved in the Test Planning and Test Execution and drive insights to enhance website performance;
• Identify areas of improvement on the website through ongoing analysis, feedback loops, and industry best practices;
• Collaborate with UX/UI designers and content owners to design, develop and optimize wireframes, user journeys based on the various test outcomes;
• Involve in identifying and troubleshooting UX problems;
• Share regular reports on test performance, providing clear and concise information on key metrics and insights;
• Ensure consistent style guide throughout the sites with appropriate design changes in accordance to corporate branding.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

As a Service Delivery Manager for APJ, you will be required to assist our clients in variety of their concerns to support and resolve issues effectively.

Responsibilities:

• Change management experience : Finalize Change Advisory Board Governance & support on needed trainings to be delivered across IT Organizations
• Participate in global governance and change management supporting several IT divisions
• Support Digital projects, roll-outs including localizations and support.
• Converge Operational Changes & DevopsChanges in terms of processes and in ServiceNow
• Finalize Patching Strategy & ensure the change mgt plan
• Activate relevant features of ServiceNow Change Mgt (eg: black out windows, CAB Workbench..) and ensure the change mgt plan
• Change management: set up, realize and animate training plans, provide assistance to users
• Customer communication and management skill/experience is requested for both Senior AMS and Tech Lead
• Team management skill and experience is requested for Tech Lead.

Profile

• Minimum Diploma or Bachelors in Engineering or Business
• Experience working in several roles in Mobile, Web and API’s development projects.
• Minimum 5 years’ experience IT Service Delivery (including Incident, Problem. Change, Service Request, Knowledge, Service Level Management)
• Experienced in ServiceNow in order to activate relevant features of ServiceNow (eg: Change Mgt - black out windows, CAB Workbench..)
• Devopsknowledgeable
• Technical knowledge in various technology and project management tools.
• Have been exposed to multi projects implementation and support.
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Experience in supporting different business units and stakeholders and countries
• Prior working experience in distributed and MNC
• Good command over English.
• Should have excellent Problem-Solving Skills

The Educational Software and Technology Specialist will be responsible for implementing and supporting technology solutions to enhance the learning experience for students and educators. This individual will collaborate with teachers and staff to integrate software and technology tools into the curriculum, provide training and support, and ensure effective implementation of educational technology initiatives. The ideal candidate will have a strong background in educational technology, experience with software applications, and a passion for using technology to support student learning.

Good start for your career advancement!

Location: Buona Vista

Duration: 3 years contract

Salary up to $5,000

Responsibilities:

• Design, develop, and test software applications and tools for educational purposes
• Test educational software, technology, and learning applications for usability, functionality, and performance
• Collaborate with software developers and product managers to address and resolve issues
• Troubleshoot and resolve technical issues related to software and technology platforms
• Stay up-to-date on the latest trends and advancements in educational technology and software development
• Provide training and support to educators and students on how to use software and technology effectively
• Assist with the integration of new software and technology solutions into existing educational systems
• Conduct research and analysis to identify opportunities for improvement and innovation in educational software and technology

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in software development and technology solutions, preferably in the education sector
• Proven experience in software testing, preferably in educational software or technology
• Strong understanding of testing methodologies, tools, and techniques
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

• Collaborate closely with the technical manager or team lead to meet project SLA (Service Level Agreement) objectives.
• Responsible for the installation, configuration, and providing post-sale support for IT security solutions.

Requirements:

• Diploma and above.
• At least 2 years of experience in an IT security environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job responsibilities

• Lead and provide guidance within the AML TM Team, providing strategic direction and expert guidance.
• Oversight of day-to-day TM alerts/matters and monitor aging status of TM alerts. Vigilantly monitoring TM Team timelines to ensure prompt and accurate alert reviews
• Monitor and analyse banking transactions and customer activities with bank systems. Identify suspicious patterns, unusual behaviour, and high-risk activities that may indicate money laundering, fraud, or other illicit activities. Review and document findings, including detailed analysis with supporting evidence.
• Conduct investigations on identified suspicious transactions or activities.
• Filing of STRs to SONAR, ensuring compliance with regulatory reporting obligations and timelines
• Prepare and present insightful Management Information System (MIS) reports for internal and/or regulatory related reporting.
• Annual review of transaction monitoring parameters and thresholds.
• Enhance and optimize the design and management of transaction monitoring rules and processes, tailored to meet the needs of our evolving and diverse client base.
• Stay abreast of the latest regulatory developments in transaction monitoring and ensure our processes align with industry-leading practices and regulatory guidelines. Proactively prepare for and navigate regulatory audits to ensure our TM framework and processes remains compliant.
• Foster a collaborative approach within AML Team and other departments within the Bank.
• Support AML Team in the execution of ad-hoc key AML/ CFT matters where required.

Requirement

• Diploma/ degree holder with minimum 10 years' experience in Transaction Monitoring and/or Anti-Money Laundering (AML) and Countering Terrorism Financing (CFT) in a digital SME/Corporate banking environment. Additional certifications in anti-money laundering (AML) will be advantageous.
• Team lead or managerial experience will be advantageous.
• Proficiency in the Singapore AML/CFT regulations and guidelines
• Ability to organise and prioritize workload, support and motivate the team in delivering all commitments on time
• An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
• Entrepreneurial mindset - overcome challenges with creative thinking and innovative solutions

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• Supervise customer requirements and collaborate closely with their IT and maintenance support vendors.
• Take charge of technical issues reported by customers, ensuring they are tracked and resolved promptly, and escalate to the relevant channels when needed.
• Aid with the technical requirements within customers' environments by integrating new and established technologies.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience as a System/Network Administrator.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a prominent investment management firm, currently seeking a highly skilled regulatory compliance professional to join the team. This will be on a 6-month contract basis for a start, with the potential to extend or convert into a permanent role. This is an excellent opportunity for candidates from consulting firms or sell-side companies to move into the buy-side sector.

Responsibilities:

As a compliance specialist, you will play a crucial role in assisting on internal compliance programs, utilising various systems for regulatory reporting and monitoring, coordinating with various fund entities on trade reporting, information requests, MAS submissions and facilitating client onboarding. You will also conduct assessments, reports, and advise on regulations to fulfil the company’s compliance obligations.

Requirements:

The ideal candidate should come with a Bachelors’ Degree with at least 3 years of working experience in the compliance space. Prior knowledge of the relevant regulatory frameworks such as MAS reporting and familiar with Compliance Management Systems (CMS) would be ideal. Someone who is organised, efficient and have high attention to detail and accuracy is preferred as well.

To Apply

Those interested, kindly click "Apply". Alternatively, interest and referrals to [email protected]

Reg: R2095759 | Lic: 116S8060

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Supervise customer requirements and collaborate closely with their IT and maintenance support vendors.
• Take charge of technical issues reported by customers, ensuring they are tracked and resolved promptly, and escalate to the relevant channels when needed.
• Aid with the technical requirements within customers' environments by integrating new and established technologies.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience as a System/Network Administrator.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Report to the Sales Director, you hold a crucial and fulfilling position within our dynamic and expanding sales team, specializing in selling IT services and solutions to large SMEs and MNC customers.
• Managing the entire sales cycle, from prospecting and cultivating leads to deal closure.
• Handle existing customers with new IT projects and business opportunities.
• Conduct direct sales efforts aimed at acquiring new B2B customers and visits to potential clients within the company's existing client base and/or personal contacts.
• Collaborate closely with internal pre-sales team and technical experts, as well as key technology partners, to capitalize on leads and business prospects. Assist in identifying opportunities within Gebiz and related portals, ensuring timely submission of ITQs (Invitation-to-Quote).

Requirements:

• Diploma in IT/ Business/ Marketing or equivalent
• At least 1 year of corporate sales experience in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services.
• Proficient track record experience in sales or business development background.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Lead and oversee a team of business analysts and developers throughout the entire project development life cycle.
• Oversee every stage of the development life cycle, ensuring the fulfillment of all tasks and objectives within each phase.
• Effectively handle and align the expectations of stakeholders and clients.

Requirements:

• CSM, PMP or CITPM certified.
• Diploma in IT or equivalent.
• At least 5 years of experience in project management in an SI environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

JOB SUMMARY:

Responsible for the overall sales target and end to end sales cycle of the assigned solutions, within assigned territory. This role is responsible for achieving annual company objectives and strategic account objectives while ensuring the focus on customers with high-value and strategic growth opportunities.

KEY RESPONSIBILITIES:

• Manages the end to end sales cycle within the assigned solutions and territory/ies, and ensures overall targets are met.
• Leads the end to end opportunity development efforts that best address customer requirements, while coordinating the involvement of all necessary company resources.
• Manages and monitors new business pitches / presentations and conducts effective on-boarding of new clients.
• Scopes different companies in various industries, understanding their operations and business needs.
• Proactively assesses, clarifies and validates customer needs on an on-going basis.
• Manages the end to end customer lifecycle and ensures customer retention and growth with existing clients.
• Understands the demands of the assigned industry and knows the products that best fit the needs of the industry.
• Crafts programs/initiatives and strategies to attain the assigned sales target.
• Manages the progression, conversion and reporting of all leads passed on to his/her assigned team/industry.
• Acts as the subject matter expert and coach / mentor other team members as required.
• Maintains and updates client records and updates, news and changes.
• Communicates, monitors and ensures proper billing and accreditation procedures.
• Works closely with Practice Team/s to ensure customer satisfaction and problem resolution.
• Manages all sales-related reports including but not limited to pipeline, funnel, sales, opportunities, and the like.

KEY QUALIFICATIONS

REQUIRED KNOWLEDGE AND SKILLS

• Sales process and lifecycle knowledge
• Strategic thinking and execution
• Executive presentation skills and negotiation skills
• Knowledge in IT solutions and keeps oneself abreast with the latest digital trends and innovations
• Communicates and expresses thoughts clearly, is organized and systematic; exudes confidence in projecting ideas and has presence of mind (both verbal and written).
• Demonstrates the ability to manage stakeholders, and engage and build a good relationship with individuals providing the most impact on their work.
• Upholds integrity in all dealings and projects.
• Accountable, yet works in collaboration and teamwork with others
• Manages time well, able to balance multiple concurrent projects and competing priorities
• Solve problems quickly and work independently
• Ability to do independent work; commitment to excellence
• Has great attention to detail

EDUCATIONAL BACKGROUND

• A degree in any business-related course

PREVIOUS WORK EXPERIENCE

• Must have at least three (3) years of experience in a similar position, working for an IT services and solutions company.
• Must have a proven track record in sales in a B2B industry.
• Experience in channel sales preferred.
• ERP and Netsuite experience preferred.

This role is eligible for variable pay (sales commissions).

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Your new company

You will be working for a reputable market leader in the healthcare technology specialization who is looking for a Compensation & Benefits Associate Manager/Manager to be based in Singapore. With demand increasing, it is seeking to expand and grow a team of people who have a strong passion to be the change driver in Compensation & Benefits.

Your new role

Primary Responsibilities:

• In this role, you will have the following key responsibilities for the company’s base compensation, short-term incentives, long-term incentives, health and welfare, pension, wellness, mobility, relocation, perquisites, recognition, and other total rewards programs

• Evaluating and modifying existing compensation and benefits programs, policies, and procedures to attract, motivate and retain talent.

• Developing and implementing new compensation and benefits programs, policies, and procedures.

• Conducting regular benchmarking and market analysis to stay up to date with industry trends and ensure our programs and practices remain competitive.

• Manage and execute annual salary review exercise, performance bonus, appraisal, promotion, and job evaluation exercises.

• Supporting the HR team with talent management activities.

• Partner with the Business to educate them and their managers on the mobility process, procedure, tools & company guidelines.

• Drive continuous improvements to C&B strategy, processes, and training, based on experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization.

• Payroll is outsourced to a third-party vendor, but you will be supporting the administration portion and be involved in general activities such as recognition programmes, welfare programmes and other ad-hoc requests.

Requirements:

• Bachelor's degree in human resources, business administration, finance, math, or related field.

• Minimum of 5 years of experience in compensation and/or benefit program management; strength in employee compensation preferred.

• In-depth knowledge of compensation and benefits regulations and compliance requirements.

• Strong analytical and problem-solving skills, with the ability to analyze complex data and make data-driven compensation and benefits recommendations.

• Excellent communication and interpersonal skills, with the ability to effectively communicate compensation-related information to HR, management, and employees.

• High level of integrity and ability to handle sensitive and confidential information.

• Proficiency in Microsoft products required, working knowledge of SAP Success Factors will be preferred.

What you need to do now

· If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected]. Alternatively, if this job opportunity is not relevant to you, feel free to share across your updated CV to have a confidential discussion on the relevant openings based on your skillsets and expertise.

EA Reg Number: R22106488

EA License Number: 07C3924 | Company Registration No: 200609504D

We're Bloomberg. From the largest sell-side institutions right through to the two-person hedge fund - we're an integral part of the financial markets workflow in every corner of the world. We provide our users with up to the millisecond market moves and analytics as well as connecting them with their counterparts and the wider community of 350,000 Bloomberg Terminal subscribers.

Our Sales teams are industry renowned for their subject matter expertise and platinum service levels. You'll have industry renowned training, not just when you join us, but continually throughout your career here. Just like we invest in our products, we invest in our people. It gives us the edge.
The Team:

Customer Account Management Support (CAMS) assist Enterprise Sales by managing large client projects and helping to tackle ongoing or complex unresolved issues. By having a detailed understanding of Bloomberg processes and procedures, CAMS can act in an advisory role to identify opportunities to improve internal efficiency and to enhance the client's experience. CAMS is a liaison between the customer, sales, and other internal groups; we follow-up with customer concerns and objections, and navigate them through to resolution. All whilst supporting company initiatives and maintaining excellent customer support.

The department is an exciting next step for somebody who excels at problem solving and project management, has strong communication skills, and who enjoys working directly with internal stakeholders and external clients. A passion for client relationship management and the ability to build a strong internal network within Bloomberg is crucial to be successful in this role.

As a CAMS representative, you will look after your own group of Sales teams and you are encouraged to be independent in this area by looking for ways to grow their business and educate their teams.

We’ll trust you to:

• Serve as a liaison between customers, financial product sales and all Bloomberg operational departments addressing customer requests
• Take ownership of escalated customer issues and bring them to resolution
• Analyze complex issues and formulate next steps and a clear path forward
• Collaborate with and influence internally various stakeholders and subject matter experts across business functions and levels
• Support projects around company initiatives and sales with ad-hoc reporting and requests
• Manage multiple projects at a time, while maintaining sharp attention to detail
• Think out-of-the-box in finding new solutions
• Identify opportunities to improve efficiencies and/or enhance the customer experience

You'll need to have:

• 3+ years of experience working in a Financial Services or Financial Technology company
• Previous support experience in a client facing environment (sales support, customer support, etc..)
• Experience managing multiple sales oriented projects
• Experience working with a wide range of internal teams and departments (i.e. legal, COO, sales, technical support, etc..)
• Strong organizational skills and attention to detail
• Tenacious and creative problem solving skills
• Self-starter with the ability to take a proactive approach in their role
• Strong presentation and communication skills in English
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications

We'd also like to see:

• An interest in developing a career within the financial markets industry
• Demonstrated experience delivering high quality customer support experiences to clients
• Additional Asian language skill, for supporting our teams and clients across the APAC region

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/.

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected](Europe, the Middle East and Africa), or [email protected](Asia-Pacific), based on the region you are submitting an application for.

Our client an IT MNC company is looking for an IT System Analyst (C#, Banking Projects) - TK.

• Permanent role
• 5 days work week (Hybrid mode after probation)
• Will work with C#, UiPath (RPA), MS Power Apps and others

IT System Analyst (C#, Banking Projects) - TK

Job Responsibilities:

• Proposing a system solution for clients and understanding their business needs and to uncover additional opportunities within assigned market and accounts through on-site demo application/product support
• Provide Pre- and Post-sales and technical support to customers
• System development and maintenance current system for corporate clients
• Support Engineer on site when requested.
• Includes requirement gathering, design, development, testing and related documentation.
• Build a strong communication and relationship-building skills with clients are essential for effectively translating opportunities into orders
• Collect feedback from the internal and client to make continuous improvement of service.
• To complete any other work assigned by manager.

Job Requirements:

• Business Analyst skill is needed to understand business needs to provide system solution to client
• Ability to propose proactively to clients to develop new job for the company
• Good communication skill to work with client and team
• C#.net (Mainly use c# .net but other software is welcome)
• Documentation skill
• Willing to learn other software such as MS power apps, RPA(UiPath), Denodo, Qlik or etc.
• Fexible and able to work under difficult situation with team to achieve projects goal.
• Banking Business Knowledge will be a plus, as most client is from the finance or banking company.
• Have DX/Business Automation project experience will be an advantage.

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for IT System Analyst (C#, Banking Projects) - TK" for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for a Research Associate position in the Department of Synthetic Biology Translational Research Program, Yong Loo Lin School of Medicine. Appointments will be on a 1-year contract in the first instance, with the possibility of extension.

Purpose of the post

The Research Associate (RAssoc) will be working closely with the Principal Investigator and a team of researchers on bioprocessing and downstream process development. The RAssoc’s principal role will be to assist in method development and process optimization for research projects requiring bacterial and yeast fermentation as well as provide technical support and training to laboratory users.

Main Duties and Responsibilities

The Research Associate is expected to:

1. Design and execute fermentation experiments to optimize the production of target compounds/proteins.
2. Develop and scale-up bioprocesses for the cultivation of microbial strains (bacterial, conventional and non-conventional yeasts) from benchtop to pilot scale fermentation.
3. Conduct process optimization studies to improve fermentation performance, yield, and productivity.
4. Lead efforts in developing scalable downstream processes, including but not limited to filtration, chromatography, and other purification techniques.
5. Collaborate with cross-functional teams to ensure seamless integration of strain engineering to fermentation and downstream processes.

Main Duties and Responsibilities

1. Analyse data from fermentation and purification experiments, interpret results, and present findings to the team.
2. Troubleshoot and resolve any issues that arise during fermentation or purification processes.
3. Develop and maintain standard operating procedures (SOPs) and ensure adherence to good manufacturing practices (GMP) and safety guidelines.
4. Stay updated with the latest advancements in bioprocessing and downstream purification technologies and apply them to enhance processes and productivity.
5. Provide technical expertise and support to team members and contribute to the overall success of the group’s translational projects.

Qualifications

The applicant should:

• Masters in Chemical/Biochemical Engineering, Biotechnology, or a related field.
• Proven track record of successfully optimizing and scaling-up fermentation processes for the production of compounds/proteins.
• Expertise in downstream purification techniques, such as filtration, chromatography, and other purification techniques.
• Hands-on experience with various bioreactors, fermenters, and other bioprocessing equipment.
• Strong understanding of safety protocols in bioprocessing.

Qualifications

• Proficiency in data analysis, statistical tools (JMP), and design of experiments (DoE) for process optimization is an advantage.
• Preferably have experience with process simulation and modelling.
• Be able to work both independently and in teams.
• Demonstrates an investigative nature and is attentive to details.
• Demonstrates an ability to lead and mentor junior team members.
• Passion for innovation and staying updated with the latest trends in bioprocessing.

Remuneration will be commensurate with the candidate’s qualifications and experience. Informal enquiries are welcome and should be made to Ms Suhana Sulaiman, at [email protected]

Application

Formal application: Please submit your application, indicating current/expected salary, supported by a detailed CV (including personal particulars, academic and employment history, complete list of publications/oral presentations and full contacts of 3 referees) by 29 February 2024

Account Manager

Working hour : Mon to Fri, 830-6pm
Salary : Up to $7000
Address : Ang Mo Kio

Job Description:

• Prospecting, meeting and maintaining customer account
• Knowledge of IT products, solution and trend
• Work closely with technical team to provide suitable IT solutions to customer
• Meeting/Exceeding monthly sales target set by the company
• Provide daily sales report on day activities
• Preferred experience in System Integrator (SI) environment

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279