Jobs Responsibilities

• Lead the data cleansing exercise within the team.
• Strong data analysis skills with the ability to manipulate and interpret large datasets, perform statistical analysis, and identify patterns and trends.
• Guide/Troubleshoot reported data discrepancies, identify root cause to provide resolution to ensure that data is in order.
• Verify the accuracy and completeness of data by conducting validation checks and cross-referencing with reliable sources.
• Use various techniques and tools to clean and correct data, such as removing duplicate entries, standardizing formats, and updating outdated or incorrect information.
• Implement and maintain data integrity rules and standards to ensure data accuracy and consistency.
• Document data cleansing processes, procedures, and outcomes for future reference and auditing purposes.
• Adhere to data governance policies and procedures to ensure compliance with regulations and maintain data privacy and security.
• Identify opportunities for process improvement and automation to enhance data quality and efficiency.
• Generate reports or summaries on data quality metrics, issues, and progress to stakeholders or management as required.

Job Requirements

• Experience in leading data analysis and cleansing procedure and tools.
• Minimum 5-years working experience in data cleansing or migration.
• Experience in Workday and/or Oracle will be an advantage.

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Jobs Responsibilities

• Analyze and optimize HR data to improve data quality and ensure accuracy across various modules in the HR system.
• Develop and implement data standards and guidelines to ensure consistency and integrity across all HR data
• Work closely with HR functional stakeholders to understand data needs and requirements, address data related challenges and support HR processes
• Work with IT team to troubleshoot and resolve data issues, ensuring seamless integration and operation of HR platforms.
• Identify opportunities to improve data related processes and workflows, ensuring that data management practices evolve with business needs

Job Requirements

• 2-5 years experience in HR Operations, HRIS, HR Analytics or HR data governance and documentation management
• Strong understanding in HR data structures, processes and compliance requirements
• Experience in data optimization and new HR system roll out projects is a plus
• Experience in Oracle EBS, Workday, SAP and other HR platforms is a plus

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Jobs Responsibilities

• To handle communications between Global Compliance and entities
• To prepare presentations and explanations and status reports of current compliance activities
• To support compliance meetings and discussions
• Minute taking of meetings
• To support investigation proceedings
• To support follow up of countermeasures and action plans with stakeholders
• Administrative support for compliance areas

Job Requirements

• Min. 2-3 years of experience in audit/compliance

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Are you ready to elevate your IT career with a prestigious global leader? We are seeking a highly skilled and motivated Onsite Support Engineer to join our team, delivering superior technical support and maintenance services directly at our clients' locations.

Why Our client ?

Join a global leader in technology and security, where innovation meets excellence. Our client, value people and invest in their development, offering a dynamic and supportive work environment where your contributions make a difference.

If you are a dedicated IT professional with a passion for delivering exceptional customer service and technical support, we want to hear from you. Seize this opportunity to advance your career and be part of something extraordinary.

Contract Details:

• This is a 1-year contract opportunity with the potential for extension based on performance and business needs, offering a promising long-term career path.
• Working hours are 9 AM to 6 PM, Monday to Friday.
• May require travel between office sites at Ayer Rajah Crescent and Changi North Rise.

Why Join Us?

• Exciting Challenges: Tackle a wide range of IT-related tasks, including troubleshooting, installation, configuration, and maintenance of cutting-edge hardware, software, and network systems.
• Professional Growth: Develop and showcase your problem-solving skills in a high-stakes environment, working independently and gaining invaluable experience.
• Customer Interaction: Build strong relationships with clients, understanding their IT needs and providing tailored solutions that keep their operations running smoothly.
• Innovative Environment: Stay ahead of industry trends and advancements in technology, ensuring you are always at the forefront of the IT field.
• Long-Term Opportunity: While this is initially a 1-year contract, there is strong potential for extension based on performance and business needs, making it a great long-term career opportunity.

Key Responsibilities:

• Deliver high-quality technical support and maintenance services to clients onsite.
• Troubleshoot and resolve hardware, software, and network issues efficiently.
• Install, configure, and maintain various IT systems and equipment.
• Provide proactive maintenance to ensure optimal system performance.
• Document issues and solutions for future reference and knowledge sharing.
• Collaborate with clients to understand their IT needs and provide appropriate solutions.
• Maintain up-to-date knowledge of industry trends and advancements in technology.
• Ensure all service requests are completed promptly and to the satisfaction of clients.

Qualifications:

• Proven experience in a similar role providing onsite IT support.
• Strong knowledge of hardware, software, and network systems.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and manage time effectively.
• Outstanding customer service and communication skills.
• Relevant certifications (e.g., CompTIA A+, CCNA) are a plus.

How to Apply:

Please submit your resume at [email protected] detailing your relevant experience and qualifications.

For a confidential discussion, we will reach out to shortlisted candidates.

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Manage large scale staffing projects, ensuring SLA is met.
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

You will be a key member of the talent acquisition team in bringing new talents to the organization. You will be our brand ambassador to bring on board like-minded candidates, aligned to our values and can contribute meaningfully to the digital transformation of the company

Job Responsibilities

• Managing the full life-cycle recruitment including actively sourcing candidates, pre-screening, interviewing, and presenting qualified candidates to hiring managers, negotiating offers and facilitating the hiring and on-boarding process
• Manage recruitment tracking activities in ATS
• Prepare recruitment reports
• Partnering and working alongside with HRBPs, People Operations teams and/or recruitment agencies will be required.

Job requirements

• Bachelor’s degree or Diploma
• At least 3 years’ of relevant experience in high volume end-to-end recruitment
• Agency experience will be advantageous
• Experienced in hiring for technical and sales roles (not a must, but will be an advantage)
• Experience and knowledge in application tracking system and job portals

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

The Job:

• Managing, organizing and conducting User Acceptance Test with internal and external test teams, including test scripting, test cases and test execution and reviews
• Organizing and co-ordinating project meetings and test planning workshops
• Preparing training materials, coordinating and/or conducting training to users
• Performing implementation and post-implementation support

The Requirements:

• Diploma or Degree of any discipline
• Must be comfortable to face computer the whole day as this role involves doing UAT for bank systems

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Company Reg. No. 199601303W

EA Licence No.99C4599

• To represent the Company as first point of contact with the Customers.
• Receive shipment booking from customers.
• Coordinate with operations to arrange for shipment pick up.
• Monitor incoming shipments and investigate with origins on any current/ potential delays.
• Pro-actively update customers and business owners of shipment issues/ discrepancies/ delays.
• Check warehouse inventory report and ensure shpt movement are scheduled as plan.
• Take customers feedbacks/ complaints, documenting the same in the record and escalating to the Supervisor for advice and resolution.

Requirements:

• Minimum Diploma or Degree in Business / Transport & Logistics
• Minimum 3 years related experience in freight and supply chain industry

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Job:

• Managing, organizing and conducting User Acceptance Test with internal and external test teams, including test scripting, test cases and test execution and reviews
• Organizing and co-ordinating project meetings and test planning workshops
• Preparing training materials, coordinating and/or conducting training to users
• Performing implementation and post-implementation support

The Requirements:

• Diploma or Degree of any discipline
• Must be comfortable to face computer the whole day as this role involves doing UAT for bank systems

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Company Reg. No. 199601303W

EA Licence No.99C4599

Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Description:

We are seeking a Technology Risk Specialist to lead IT initiatives in our digital programs. This role ensures our digital platform meets IT governance and regulatory standards. The ideal candidate has strong IT risk management, governance, compliance, and project management skills.

Key Responsibilities:

• Risk Management: Identify and address technology project risks, maintain a risk register, and communicate risks to stakeholders. Conduct risk assessments and create mitigation strategies.
• IT Governance and Compliance: Develop and implement policies to ensure compliance with regulations and industry standards. Collaborate with Compliance and Risk teams, conduct audits, and maintain IT governance processes throughout project lifecycles.

Requirements:

• Bachelor's degree in Computer Science, IT, or related field.
• 5 years of related experience
• Knowledge of IT governance frameworks (e.g., COBIT, ITIL) and compliance standards (e.g., MAS TRM).
• Strong communication, leadership, and problem-solving skills.
• Experience with Agile and Waterfall methodologies, digital financial platforms, and cybersecurity principles would be preferred.

Account Manager

Anthony Poh Cheng Chuan

EA License No: 16S8107

EA Personnel Registration No: R1104800

About the Role

This hybrid role will report to the Head of IT and Strategy. The IT Department is key enable for the Company to perform our time sensitive work, as well as the powerhouse behind all digitalisation projects. As a hybrid role, the successful candidate will not only be the key person to ensure robust IT and Systems infrastructure for the Company, but also have the opportunity to be a part of the Company’s stride into IT software and ERP solutions.

Key Responsibilities

Responsible for Company’s computer hardware, software, collaborative tools, systems, networks, printers requirements. This includes installation, monitoring and maintenance the systems and networks.

Responding to service issues and requests in a timely manner for all the Company’s offices geographically, including technical support.

Setting up of new user accounts, as well as maintaining existing user accounts.

Assist IT team with ERP projects, such as enhancement, debugging, UAT or maintenance.

Liaise with Developers on new SaaS and web application projects.

Assist IT head to manage and deliver project milestones and deliverables.

Requirements

Minimum Diploma in Information Technology, Computer Science or equivalent

Minimum 2 years of experience in relevant role

Experience in troubleshooting operating systems and cloud-based solutions

Knowledge in Microsoft Office 365 administration

Knowledge in other IT infrastructure components like server, Windows Server, etc

Previous experience in IT application implementation projects is an advantage

Coding proficiency in Python, SQL, or similar is an advantage

Maritime domain knowledge is an advantage

Able to work independently but within a cohesive team

Please submit your resume to us or by clicking on "Apply Now" button below.

Please remember to include your:-

1) Expected salary

2) Notice period

What we seek to accomplish together:

• Review and development of security framework, information security policies, processes / procedures and guidelines on an ongoing basis.
• Establish compliance with these policies / procedures through ongoing security reviews and audits, not limited to log analysis and security assessment of customer ICT systems
• Conduct security risk management exercise
• Conduct table-top exercises
• Conduct vulnerability assessment, coordinate penetration tests activities
• Conduct information security awareness training
• Responsible for the development and management of customer’s security incident response plan.
• Lead and support customer in the matters of security incident resolution and response.
• Be the point-of-contact/customer liaison to assist and advise customer for ICT security related matters
• Project managed the activities and deliverables during the implementation phase.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Growth Marketing Specialist (CRM & Mobile)

Fixed term contract

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a growth marketing specialist you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 5+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing / hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience on using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

• Manage legacy pharmacy systems and ensure data accuracy.
• Guide the pharmacy in adopting and maintaining new transformative systems or national systems, collaborating with stakeholders on system integration.
• Represent the Pharmacy Department at hospital, cluster, or national levels.
• Responsible for data extraction and analysis for financial, clinical, and technological purposes.
• Prepare for and support the ongoing development of pharmacy informatics.

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• to assist on managing users and applications.
• load and update of programs into designated user's device.
• work collaboratively with group business departments and end-users.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

We are looking for Payment Operations Senior Specialists to join our APAC Payment Operations Regional team in Singapore. 

Here’s how you’ll be contributing to the APAC Payment Operations Team

• Maintaining consistent and high level execution of recurring tasks & responsibilities within the designated domain;

• Investigating, solving and escalating any issues connected to respective domain in a timely manner;

• Acting as the first level escalation point on the cases and crisis level within own domain, and handling incidents in your area of expertise;

• Supporting stakeholders in solving complex problems related to their area of ownership and ensuring timely and relevant communication;

• Driving product and process improvement in their domain in collaboration with stakeholders;

• Coordinating product and processes related risk assessment and mitigation initiatives;

• Supporting or owning training and mentoring responsibilities of new and existing specialists.

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 5500+ Wisers with 125 nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

• Manage and track the entire renewal process, coordinating and communicating customer renewal intentions with Sales, Finance and other members of the organization
• Working closely with partners and customers internally and externally, understanding contracts and the different terms and conditions aligned with each customer
• Generating and sending quotes 120 days in advance that meet the customers contractual requirements
• Engage customers in a value discussion surrounding their renewal building relationships with key stakeholders to help aid on-time renewals
• Working closely with Account Managers and Customer Success Managers on customer strategies and sales plans
• Provide information to internal and external customers regarding quotes, reinstatement's, co-termination and consolidation of contracts
• Work in a team environment to ensure the completion of assigned tasks within specified deadlines for an assigned region
• Provide information for internal management reporting
• Meet all contractual and reporting deadlines
• Perform additional duties as required

Responsibilities:

• Support the development and execution of growth strategies for international markets, with a focus on user acquisition, conversion, retention, and monetization through social media marketing.
• Collaborate with the team to leverage social media platforms globally, using data analysis to identify and optimize key channels and methods for user acquisition across diverse regions.
• Utilize various languages skills such as English and Japanese language skills (for the Japan market) to craft and localize content for social media campaigns, ensuring effective communication and engagement across different regions.
• Assist in building and refining user segmentation systems, creating targeted social media campaigns tailored to various international audiences.
• Edit and create short videos for social media platforms, enhancing content appeal and driving user engagement.
• Monitor global social media trends and competitor activities to ensure our strategies remain innovative and effective in different markets.

Requirements:

• Bachelor’s degree in marketing or media related studies
• Demonstrated interest in social media marketing, user growth, and data analysis on an international scale, supported by coursework, internships, or relevant projects.
• Experience in short video editing and creation, with a portfolio or examples of work being a plus.
• Strong analytical skills with the ability to translate data into actionable insights.
• Proactive, self-driven, and eager to learn, with excellent communication and teamwork abilities.
• Fluency in Mandarin is essential, as the role involves frequent communication with colleagues based in China who can only speak in their native language.

Job Responsibilities

• To provide efficient and effective sales administration process flow and coordination to ensure highest customer satisfaction.
• To support Account Managers in preparing Sale Quotations to customers’ enquiries with an eye of detail and close follow up.
• To response to customers’ request on quotations and products information for new purchases requirements or renewals of licenses/maintenances.
• To verify on prices before submitting to Purchaser to process Purchase Order.
• To process Sales Orders for confirmed sales orders.
• To response to Customer’s request on delivery and co-ordinate with Operations team.
• To escalate maintenance or support issues that has been reported by the Customers with Operations team.
• To work closely with the Account Managers to meet sales performance goal.
• To document all relevant data systematically.
• To gather information and support Account Managers when there is a Tender requirement in liaison with Suppliers and Technical Solution Team.
• To follow up on tender progress and updates.
• To establish a good relationship with Customers to explore if there are any other opportunities apart from those products requested and expand the business opportunities to create more sales revenue.
• To perform other administrative duties as assigned or other duties as deemed required by Company.

Job Requirements

• Minimum ‘O’ Level with 2 to 3 years relevant working experiences preferably in Information Technology or IT System Integrator industry.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

To handle the following:

Operations:

• Provide comprehensive support for our suite of services, including monitoring, troubleshooting, and resolving issues to minimize downtime and ensure optimal performance.

Incident Management:

• Respond promptly to incidents, perform root cause analysis, and implement corrective actions to prevent recurrences. Prioritise and escalate critical issues as necessary to meet service level agreements (SLAs).

Change Management:

• Work with the release managers to ensure smooth and successful deployments, as well as to conduct post-deployment review to capture lessons learned and improve future deployment processes.

Performance Monitoring:

• Monitor service performance metrics, analyse trends, and proactively identify areas for optimization and improvement. Implement measures to enhance system reliability, scalability and efficiency.

Collaboration:

• Collaborate closely with cross-functional team, including development, infrastructure, and quality assurance, to ensure seamless integration of applications and alignment with business objectives.

Qualifications:

· Certified in ITIL v3 or v4 foundation is a MUST

· Excellent communication skills and ability to articulate technical issues / requirements.

· Excellent problem-solving and troubleshooting skills.

Preferred Skills:

• Demonstrate comprehensive understanding of ITIL processes and best practices.

• Demonstrate comprehensive understanding in various monitoring systems such as Dynatrace, Sentry, Grafana, Prometheus, Azure Monitor, GCP Operation Suite, etc.

• Proficiency in Cloud technologies (e.g. AWS, Azure, GCP).

• Demonstrate understanding in operating Couchbase Database, MongoDB, as well as PostgreSQL is preferred.

• Demonstrate understanding of backup and disaster recovery concepts and tools to ensure the availability and recoverability of production systems in the event of a disaster.

• Certification in relevant technologies (e.g. Microsoft Azure, AWS) is a plus.

• Knowledge of DevOps practices such as CI/CD, infrastructure-as-a-code, and automation.

• Knowledge of software development lifecycle

• Knowledge of containerization and orchestration tools such as Kubernetes Technologies and Tools

Interested applicants please send your resume to [email protected]

Jane Ng Wei Ling

R1104585

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

The Job:

• Troubleshooting & Support
• Provide technical support and troubleshoot issues related to digital tools and platforms. Collaborate with IT or external vendors to resolve complex issues
• Process Optimization
• Identify and implement improvements in digital workflows and processes to increase efficiency and reduce downtime

The Requirements:

• Min Diploma in IT/ Business IT or relevant fields
• Proficient in MS office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

EA License No.: 99C4599

Job Description:

• Managing the recruitment process including sourcing for candidates, screening and interviewing potential candidates.
• Job matching for potential candidates, preparing and drafting contracts, and closing cases.
• Posting of job advertisements.
• Partnering and working alongside with clients to facilitate the onboarding and offboarding of candidates.

Requirements:

• Min Diploma or Degree in Any field
• No experience needed as on the job training will be provided; will be attached to a mentor for guidance!
• Have a keen interest in HR or Talent Acquisition!

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Your Career

As a Global Sales Support Specialist, you will provide support to our Field Sales Teams with quoting of complex deals, educating on one-off quotes to order inquiries, and advising on product configuration rules. You will also support short-term marketing sales promotions while collaborating with internal business partners to ensure that deals are moving forward.  

Leveraging your passion for knowledge sharing, you will facilitate training with the Field Sales Team on Quote to Order processes and procedures guidelines, educate new hires one Salesforce and advanced quoting sessions. You will also be able to identify system gaps or improvement opportunities and escalate to proper resources for resolution.

Each team member works out of a shared mailbox and is responsible for managing Global Sales Support activities with accuracy and speed.  Requests for assistance from an Account Manager are prioritised for completion based on revenue acquisition, customer relationship building and other forms of determining timing requirements. 

The Global Sales Support Specialist resides within the Sales operations organization and fulfils a variety of key support functions to help ensure revenue attainment.  This role will report to the Global Sales Support Manager.

Your Impact

• Hardware quoting and order tracking to ensure that deals are closed efficiently and accurately
• Collaborating with cross functional teams such as Sales Operations, Sales, and Deal Desk to improve the sales process 
• Reviewing and developing new processes to improve the effectiveness of the sales organization
• Providing training and coaching to sales on the contract and quote building process

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital & and cyber landscape, where trust & and collaboration are key factors, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced Senior Manager who is familiar with IT Audits.

• Maintain the annual Division 5-year rolling Health Check Plan.
• Procure and managed services of consultants and independent auditors & augmented resources to augment internal capability to deliver committed deliverables under the Division's 5-year rolling Health Check Plan and other GIG initiatives.
• Facilitate audits conducted by auditors from Auditor General’s Office, WOG ICT Governance Group, Internal Auditor Dept, etc, by managing auditor-auditee interactions during audit fieldwork, and for management responses, audit finding validation and closure.
• Participate in the conduct of health checks and reviews to assess status of adoption of and compliance with policies and standards, to identify non-compliance gaps, to recommend remediation follow-ups, to validate remediated actions and to close the findings.
• Conduct pre-audit compliance health checks on large-scale, complex system high/medium risk areas to establish the status of adoption of and compliance with policies and standards, for regular reporting to stakeholders.
• Establish and maintain the Audit Dashboard for tracking of all health checks and audit findings to ensure timely completion, validation and closure for regular reporting to stakeholders.
• Establish and maintain the Compliance Dashboard for tracking of status of adoption of and compliance with policies and standards for regular reporting to stakeholders; and
• Coordinate with Division's Programme Management Office (PMO) as well as product teams on responses to compliance-related polls for submission to respective parties.
• Provide on-the-job training & guidance to new or junior team-mates on their job responsibilities for governance, compliance & audit.
• Review updates to GIG contextualized Whole of Government (WOG) ICT framework, policies and standards arising from changes in government policies to ensure accuracy, adequacy & consistency across the various ICT&SS domains.
• Manage auditor-auditee interactions when facilitating audits during audit fieldwork, and for management responses, audit finding validation and closure.
• Manage stakeholders when conducting pre-audit compliance health checks on system high/medium risk areas to establish the status of adoption of and compliance with policies and standards, for regular reporting to stakeholders; and
• Manage stakeholders for governance matters i.e. provide consultancy on policy requirements & impact arising from changes in policies and standards, staff outreach activities and sharing of best practices, etc.
• Participate directly or indirectly through contribution of ideas & resources towards projects and initiatives beyond direct line of reporting in support organization high level goals;
• Engage stakeholders regularly and effectively to provide updates on initiatives & to share insights on governance, compliance, and audit matters.

• Minimum of 10 years of ICT experience, with experience in managing projects (full software or product development life cycle) and had participated in or facilitated IT system audit exercises; and
• Held supervisory position previously and led a team size of at least 3 staff.
• Professional certifications such as CISA is an advantage.
• Good understanding of IT management processes, technology risks and internal controls, and standards such as ISO9001.
• Good understanding of IT Risk Management and the effectiveness of controls to mitigate the risks.
• Independent and able to multi-task.
• Meticulous and structured, able to deliver good quality results timely, and with eye for details.
• Good written and verbal communication and presentation skills.
• Team player and possesses good interpersonal skills; and
• Able and willing to undertake additional assignments as and when required.

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site. 

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.