Key Responsibilities:

· Respond to helpdesk emails, and phone calls from end-users regarding IT issues, questions, and requests.

· Diagnose and troubleshoot hardware, software, and network problems, guiding users through resolution steps or performing hands-on support as needed.

· Provide remote assistance to users for software installations, configurations, and troubleshooting.

· Install, configure, and maintain desktops, laptops, printers, scanners, and other hardware peripherals.

· Perform software installations, upgrades, patches, and license management for operating systems, productivity suites, and business applications.

· Conduct regular maintenance tasks, such as system updates, disk clean-up, and antivirus scans, to optimize device performance and security.

· Maintain an inventory of IT assets, including hardware, software licenses, and peripherals, ensuring accurate records of procurement, deployment, and decommissioning.

· Assist in asset tracking, tagging, and disposal processes, adhering to organizational policies and regulatory requirements.

· Coordinate with procurement and vendor management teams to order, receive, and inventory new IT equipment and supplies.

· Manage user accounts, permissions, and access rights in accordance with IT security policies and business requirements.

· Assist users with password resets, account unlocks, and access requests for various systems and applications.

· Ensure compliance with user access control procedures and protocols to safeguard sensitive information and resources.

Qualifications and Requirements:

· Diploma in Information Technology, Computer Science, or a related field.

· Proven experience in providing technical support and troubleshooting in a helpdesk or IT support environment.

· Familiarity with operating systems (e.g., Windows, macOS, Linux), productivity software (e.g., Microsoft Office), and common business applications.

· Strong diagnostic and problem-solving skills with the ability to resolve technical issues efficiently and effectively.

· Excellent communication and interpersonal skills, with a customer-focused approach to providing support.

Job Description: We are seeking a skilled and motivated Network & Security Engineer to join our dynamic team. As a Network & Security Engineer, you will play a critical role in designing, implementing, and maintaining robust network & security infrastructures for our diverse range of clients. You will work collaboratively with other IT professionals to integrate various technologies, ensuring the stability, integrity, and efficient operation of our clients' network & security infrastructure.

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Contract Type: 12 Months (Renewal)
Salary: SGD4,000 to SGD5,000
Location: MacPherson
Working Hours: Mon – Fri 9 am to 6 pm (onsite)
Commencement: Immediate

Job Description:

• Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.
• Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.
• Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.
• Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.
• Maintains professionalism in working relationships with team, customers and others within the company.
• Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.
• Ad-hoc tasks/duties assigned by Superior

Job Requirements:

• Diploma/Bachelor Degree and 3 years of experience in high volume field service call center

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Reputable firm
• Opportunity for growth
• APAC coverage

A well established Financial Institution is seeking an Investment Operations Specialist to join the team.

The successful candidate will be responsible for managing investment operations; cash/liquidity management, collateral margining, asset services, portfolio transition coordination and client servicing activities. You will be required to liaise with both internal and external stakeholders for the role, supporting the APAC markets.

The ideal candidate should have at least 4-5 years relevant experience in a similar coverage role, ideally from the financial services or investment management industry. Any additional technical skillsets such as Excel, MS, Macros, Python programming is an added advantage. Please note that the role may involve covering Singapore Public holidays.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

We are seeking a highly skilled Automotive Cybersecurity Specialist to join our team. The ideal candidate will be responsible for ensuring the security of our automotive systems and protecting them from cyber threats. This role involves working closely with cross-functional teams to design, implement, and maintain robust cybersecurity measures for our automotive products.

Key Responsibilities:

Technical Proficiency:

• Develop and implement security measures for automotive systems, including CAN (Controller Area Network) and Ethernet networks.
• Conduct vulnerability assessments and penetration testing on automotive systems to identify and mitigate security risks.
• Utilize security tools and technologies such as SIEM (Security Information and Event Management), IDS/IPS (Intrusion Detection/Prevention Systems), and firewalls.

Knowledge of Automotive Cybersecurity Standards:

• Ensure compliance with automotive cybersecurity standards such as ISO/SAE 21434 and UNECE WP.29.
• Stay updated with the latest developments in automotive cybersecurity regulations and best practices.

Risk Management:

• Identify, assess, and mitigate cybersecurity risks specific to automotive systems.
• Develop and implement risk management strategies tailored to the automotive industry.

Security Architecture and Design:

• Design and implement secure architectures for automotive systems, including in-vehicle networks and connected vehicle infrastructure.
• Collaborate with engineering teams to integrate security into the design and development of automotive products.

Communication and Collaboration:

• Work closely with cross-functional teams, including engineering, IT, and compliance, to ensure the security of automotive systems.
• Communicate complex cybersecurity concepts to non-technical stakeholders.

Continuous Learning and Adaptability:

• Stay updated with the latest trends and threats in automotive cybersecurity.
• Pursue relevant certifications such as CISSP, CISM, or CEH, with a focus on automotive cybersecurity.

Analytical and Problem-Solving Skills:

• Analyze and resolve security issues in automotive systems.
• Think critically and make informed decisions under pressure.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field.
• Proven experience in automotive cybersecurity or a related field.
• Strong understanding of automotive systems and networks, including CAN and Ethernet.
• Familiarity with automotive cybersecurity standards and regulations is an advantage.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.

Job Objective/s

To be able to develop and maintain engineering and production software platforms. Capable of using C#, MySQL, Google App Script, Javascript, Python languages for developments & modifications. Good understanding of the manufacturing workflow environment type of software requirements. Design and build structured database, Data Visualization, data warehouse, data pollings and AI algorithms fitting our use

Duties and Responsibilities

- Development, administration and maintenance of developed software applications such as DMES, G-suite based applications, and engineering tools like for yield analysis softwares and other softwares
- Develop customized solution of MES system for ATP production; extension of MES system from Fab.

- Analyse Data and create Data Visualization using TIBCO software or related software or dashboards
- Lead cross functional team meetings for software solutions and improvements.

- Develop and maintain software programs that improve efficiency and productivity.
- Write, review user requirements, documentation, test plans and deployment of developed software.
- Prepare User’s Manual and Troubleshooting guide
- Qualify User Acceptance Tests (UAT) of developed softwares and modification before to release

- To follow project management approach for software development & progression

- Capable to do systems integration software

Minimum Education

Bachelor’s Degree

Minimum Experience

Minimum 5 years’ working experience with software development.

Specific Knowledge / Skills

• Ability to develop engineering software using industry standard coding languages such as C#, Python, MySQL Query.
• Knowledge and experience on WPF, Google App Script, MongoDB and JavaScript will be added advantage.

Job Description & Requirements

Collaborate with the Program Manager, Project Managers, and Product Managers to coordinate and manage the S/4 Upgrade Program activities with a focus on optimizing program efficiency, supporting change initiatives, and ensuring robust program governance.

Responsibilities

- Stakeholder Coordination & Meeting Preparation: Prepare for and organize Stakeholder and Program Working Group meetings, ensuring alignment with program objectives and fostering productive collaboration.

- Program Issue & Risk Management: Lead the tracking of program issues, risks, and dependencies, including organizing workshops for risk identification and assessment. Maintain accurate RAID logs and support proactive issue resolution.

- Change Control & Documentation Management: Manage the change control process, including change impact assessments and maintaining comprehensive program documentation on SharePoint and other repositories.

- Program Tracking & Technical Reporting: Utilize MS Project Online, S-Curve, and Planview to update program timelines, track milestones, and provide weekly program progress reports. Prepare technical and financial summaries for monthly and quarterly reviews.

- Resource & Financial Management: Support onboarding and offboarding of resources, manage resource trackers, and align resource utilization with forecasts. Track program costs, forecast alignment, and handle purchase requisitions and order processing.

- Governance & Compliance Support: Facilitate project governance approvals, ensuring documentation accuracy and completeness. Support investment approvals and maintain detailed program records in accordance with governance standards.

Technology Proficiency:

Advanced skills in MS Project Online, SharePoint, Planview, Microsoft Office tools, JIRA, and Confluence. ITSM tools (e.g., BMC Remedy, ServiceNow) and ERP platforms, with a focus on supporting large-scale migrations and technical transformations

Certifications required:

Change management, Prosci

Project Management: PMP or Prince2

ITIL

Experience Requirements:

1. Program Coordination suppport & Stakeholder Engagement: 10+ years in project management, coordinating complex projects in multi-national environments. Skilled in setting up governance models, coordinating inputs from multiple stakeholders, and facilitating large-scale ERP deployments.

2. Risk & Issue Management: Demonstrated experience tracking program risks, issues, and dependencies, with strong skills in conducting risk assessment workshops and escalation management.

3. Change Management & Documentation: Expertise in managing change control processes, backed by Prosci® Change Management Certification, ensuring all program changes are tracked, assessed, and documented effectively.

4. Technical Program Tracking & Financial Oversight: Skilled in using project management tools to monitor program metrics, draft comprehensive status reports, and track financials in alignment with program budgets and forecasts.

5. Resource & Financial Administration: Proficient in tracking and managing program resources, costs, and forecasts. Experienced with vendor coordination, procurement processes, and maintaining accurate financial records.

Summary: As the first point of contact for users for any IT issues, the IT service desk has a big impact on customer experience and how businesses are viewed by customers. As a result, it’s important that their IT service desk is effective, efficient, and always improving. This position is a member of the IT service desk team providing 24x7x365 technical support to all our global offices and affiliates. This

position is based in Singapore.

Role and Responsibilities:

• Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.
• Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.
• Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.
• Proactively monitor IT infrastructure performance and suggest improvement plan.
• Manage vendors and assist with IT procurement.
• Responsible for asset management and assist with accurate IT inventory tracking.
• Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.
• Conduct ad-hoc training to end users and junior IT support engineers.
• Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

• Diploma or Bachelor in IT/Computing.
• Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.
• Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.
• Familiar with IT service desk system such as FreshService, ServiceNOW.
• Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.
• Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.
• Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

Personal characteristics:

• Helpful, team player, result oriented with pleasant deposition.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.
• Able to multi-task, work under pressure with can-do attitude.
• Solid relationship management and performance management skills.

Primary Responsibilities:

Provide remote and on-site End-user IT Support, weekly preventive maintenance and detective measures to monitor the health of the critical systems.

Diagnose and resolve server, network, hardware and software issues escalated by users.

Ad-hoc IT works. Job Requirements:

At least 2 years of relevant working experience on IT infrastructure technical support, experience in networking( router and switches), Firewall, Windows Servers, MS Office 365, Anti-Virus Software and/or Backup/Recovery systems.

Self-independent, reliable, analytical and possess good troubleshooting skills.

Available on ad-hoc basis for End-user

Customer oriented.

Location: Ang Mo Kio

Job Description:

• Provide on-site Integrated Systems Management Service support
• Manage stakeholders in meetings
• Manage and ensure that the system(s) meet KPI or SLA
• Ensure adequate governance are in place to maintain compliance status and ensure the Systems adhere to applicable standards, policies and guidelines
• Prepare and support audit exercise
• Work with Authority to review policy change
• Prepare and maintain Project Security Management Plan. Conduct security review, constantly track, mitigate and patch security vulnerabilities to eliminate or minimise risk exposure and improve the cyber resiliency of the Systems
• Ensure asset inventory (comprising hardware, software, network equipment, etc.) are maintained and updated regularly
• Investigate and resolve issues pertaining to Systems or infrastructure
• Support the Integrated Logistics Support such as publication management, spare review management and competency management
• Maintain oversight and review the Obsolescence Management plan for all Systems
• Drive digital transformation in areas of Operational efficiency, Governance & Compliance and Cyber Security
• Manage Tech Refresh for Systems

Requirements:

• Degree in IT or a related subject with at least 5 years of working experience in managing IT infrastructure projects
• Experience in customer facing role / Vendor management role
• Experience in the following:

1. Windows Server OS, Linux OS in a virtual environment
2. Virtualisation and Hypervisors including Nutanix VPN, firewall appliance
3. Load balancers, network switches/routers
4. Network Monitoring (e.g. Solarwinds products)
5. Data Protection (e.g. Veritas)
6. Vulnerability Assessment (e.g. Nessus)
7. Identify and Access Management (e.g. CyberArk)

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Summary:

The IT Project Coordinator is responsible for supporting the planning, execution, and delivery of technology projects. This role involves working closely with stakeholders to understand their requirements, communicating these to the development team, and ensuring projects are completed on time and within scope.

Job description:

· Stakeholder Management: Understand and gather project requirements from stakeholders. Act as the primary liaison between technical teams and non-technical stakeholders.

· Communication: Clearly and promptly communicate project expectations, milestones, and progress to team members and stakeholders.

· Project Tracking: Oversee and monitor the progress of projects using project management tools to ensure timely delivery. Maintain detailed project documentation, including logs for all project tasks.

· Priority Management: Assess project priorities and constraints to allocate resources and timelines effectively.

· Task Delegation: Delegate tasks and responsibilities to appropriate developers based on their skills and project needs.

· Testing and Deployment: Coordinate with QA teams to ensure projects meet the required standards before deployment. Oversee the testing phases of the project lifecycle.

· Documentation: Keep comprehensive project documentation including stakeholder requirements, project progress reports, and final deployment deliverables.

· Design Tools Familiarity: Utilize flowchart diagrams and wireframes to plan and present project specifications clearly.

Working schedule & Salary package

• 5 days working per week Monday – Friday (9.00am – 6.30pm), 2 day off.
• $2,800 - $3,800 SGD (Depends on experiences)

What we offer

• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Career progression

Requirements:

· Educational Background: Bachelor’s degree in Computer Science, Information Technology, Project Management, or a related field.

· Experience: 2+ years of experience in project coordination or management within an IT environment.

· Technical Skills: Proficiency with project management software (e.g. JIRA, GitHub). Understanding of software development and web technologies. Skilled in using tools for creating flowcharts and wireframes.

· Soft Skills: Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and a proactive approach to resolving issues and risks.

· Certifications: Certification in Project Management is preferred.

Additional Skills:

· Ability to work in a fast-paced, deadline-driven environment.

· Strong organizational skills with the ability to manage multiple priorities simultaneously.

· Keen attention to detail and commitment to excellence.

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

An IT Project Manager, or IT Project Leader, is a professional who oversees the implementation of IT infrastructure and software within the organisation. Their main duties include project planning, resource allocation and project implementation that is in line with the organisation’s standards and policies.

• Ensuring that all projects are delivered on-time, within scope and within budget.
• Developing a detailed project plan to monitor and track progress
• Establish and maintain relationships with internal/external stakeholders and third parties/vendors.
• Define resource allocation, work scope and responsibilities of assignee, project phases/timeline
• Drive all project personnels to work on project based on planning, ensure project direction with solid progress and accomplish in targeted requirements
• Collect statuses from project personnels, regularly summarise the updates on project statuses and to-do actions to all stakeholders.
• Define problems encountered if any and decide the alternatives/work-around time to ensure the project is delivered on time and with quality. Report and escalate to management as needed.
• Assist in organizing, attending and minute-taking of project meetings
• Maintain code integrity and organization.
• Create and maintain comprehensive records of project documentations for future use.

*

Requirements

• Possess at least a Diploma/ Degree in IT or related field of study.
• Minimum 1 or more years of proven working experiences in the relevant field, delivering IT solutions, managing and executing of IT projects.
• Fluency in English (both written and spoken) is a must.
• Strong coordination and communication skills to manage project team activities with high-quality successful project delivery experiences
• Familiar with IT Project methodologies, tools and phases of project lifecycle
• Understanding and implementation of Security and Data Protection
• Proficiency in Microsoft applications, including Word, Excel, Powerpoint
• Knowledge and experience in the project of architecting /infrastructure on a public cloud platform is a plus.
• Detail-oriented and problem-solving aptitude.
• Ability to work under pressure and meet deadlines
• A team player who is independent, patient and adaptable.

Test Engineer

Our reputable client is looking for a System Test Engineer (IT) to handle test plan, design, planning and setting up Test Lab. The incumbent is required to lead Installation, checkout, integration and testing (ICIT) at customer’s sites.

Responsibilities:

• Involved in System Test Plan and System Engineering Design.
• Responsible for Planning and Setting up Test Lab and conduct Factory Acceptance Test.
• The ability to perform Troubleshooting and Resolving System Faults and Perform On-Site Acceptance Test.
• Involved in lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

• Strong in performing System Test and Design.
• Strong knowledge in handling Infocomm Technology, RedHat Linux, Virtual Environment, Network Security.
• Experience in handling System Test Plalnning and Troubleshooting.
• Minimum 2 years of System Test experience.
• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Singaporeans Only.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

System Administration

• Install, configure, and maintain computer operating systems and services, including Windows, Linux, and macOS
• Monitor system performance, troubleshoot issues, and ensure network, system, and endpoint security

User Helpdesk Support

• Provide end-users remote and onsite technical support, addressing hardware, software, and network issues
• Respond promptly to helpdesk tickets, emails, and phone calls, and resolve or escalate issues effectively as necessary

Knowledge Sharing

• Document and track technical support issues and resolutions in the ticketing system
• Maintain up-to-date network diagrams and technical documentation

Project Work

• Set up and configure next-generation firewall, managed switches, enterprise wireless, SIEM, and endpoint security
• Deploy cloud servers with an open-source virtualisation
• Configure Microsoft 365 environments, including user provisioning, licensing, and other essential services
• Configure and manage Microsoft 365 services, including Exchange, SharePoint, OneDrive, and other services
• Implement and maintain Microsoft 365 security measures and policies, including Entra ID, Intune, Purview, Cloud Defender, MFA, and Conditional Access

Security Management

• Comply with all policies and procedures published under Information Security Management System category
• Fulfil the requirements of Information Security Management System standards

Others

• Any other ad-hoc duties as required by the company from time to time

The Ideal Candidate:

• Diploma or Degree in Information Technology or a related field
• Strong communication and teamwork abilities
• Ability to work independently and under pressure
• Strong work ethic and commitment to quality
• Ability to learn new things quickly

By submitting your resume to us, you agree that we may process your personal information in accordance with our Data Protection Policy. This includes collecting, storing, and using your personal data for the purpose of evaluating your qualifications and suitability for employment opportunities within our company. You understand that providing inaccurate or incomplete information may affect the evaluation of your application. If you have any concerns regarding the processing of your personal data, please refer to our Data Protection Policy or contact our Data Protection Officer.

https://www.entrustnetwork.com/privacy-policy/

IT SALES MANAGER

Key Duties & Responsibilities | About the Role

Reporting to the Director, you play a vital and rewarding role in the dynamic & growing sales team focusing in selling IT services & solutions to large SMEs & MNC customers. You are responsible for a full sales cycle, from hunting to developing and bringing deals to closure.

· Carrying out direct sales activities to acquire new customers (B2B) by calling & visiting prospective customers through given company’s client base &/or own contacts

· Build good rapport and expand business opportunities with existing customers

· Attending weekly sales meeting and provide updates in sales developments

· Submitting sales funnels via cloud software timely & achieving monthly/ quarterly sales target

· Work closely with technical folks and key technology business partners on given leads, partnership events and business opportunities

· Bringing quotations to a sales closure and meeting monthly/quarterly sales target

· Assist in identifying business opportunities in Gebiz & related portal and submission ITQ (Invitation-to-Quote) timely, from time-to-time when needed

· Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’

· Identifying customers’ requirements, prioritizing initiatives and executing good action plan to achieve success in this role

Qualifications & Experience | About You

· At least 2 years of corporate sales experience in relevant industry

· Minimum diploma & above in IT/ Business/ Marketing or related field

· Strong sales or business development background with proven track record in enterprise solutions selling

· Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services

· Equipped with good presentation and negotiation skills

· Competencies in building executive level relationships – abilities to reach to decision makers & strong influencers

· Independent, resourceful, good analytical and communication skills

· Strong sense of responsibility, hardworking, able to perform under pressure

· Having a valid driving license is an advantage – vehicle will be provided after confirmation

· Zero or less working experience candidates are most welcome – you will be considered in a junior position and training will be provided

Your new company

You will be working with one of the regional leading technology consulting companies in Singapore.

Your new role
As Business Analyst, you will be responsible for:

• Collaborating with stakeholders to gather and document business requirements
• Conducting detailed analysis of business processes and recommending IT solutions
• Liaising between IT teams and business units to ensure alignment and effective communication
• Developing and maintaining project documentation, including specifications, workflows, and user manuals
• Assisting in system testing and user training to ensure successful implementation
• Providing ongoing support and troubleshooting for implemented solutions

What you'll need to succeed

• Bachelor's degree in Information Technology, Business Administration, or a related field
• At least 3 years of proven experience as an IT Business Analyst or similar role
• Project experience in Government project, especially application projects will be highly valued
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Familiarity with Agile methodologies and Cloud technology is a plus

What you'll get in return

In return, you'll be part of an organization who values their employees. You will get the opportunity to work with one of the highly valued healthcare projects. You will also be compensated with attractive remuneration package.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Digital Transformation, Projects & Change, please contact us as well.

EA Reg Number: R22107752

EA License Number: 07C3924 | Company Registration No: 200609504D

Key Responsibilities:

Consulting & Analysis:

Serve as the subject matter expert on Managed File Transfer (MFT) technologies and solutions, providing guidance on industry best practices.

Analyze client business and technical requirements to develop customized MFT solutions, ensuring compliance with pharmaceutical industry standards and regulations.

Collaborate with client stakeholders to understand data transfer needs, and assess existing infrastructure, workflows, and security requirements.

Solution Design & Integration:

Lead the design and integration of MFT solutions (such as IBM Sterling, Globalscape, or Axway) into the client's enterprise systems, ensuring seamless interoperability with ERP, CRM, and other business-critical applications.

Develop and implement integration strategies for secure, automated file transfers between internal and external systems (partners, suppliers, regulators).

Ensure that file transfers meet stringent regulatory requirements (e.g., 21 CFR Part 11, GDPR) and pharmaceutical data security standards.

Project Management & Delivery:

Lead end-to-end project delivery, from solution design to implementation and post-deployment support.

Coordinate with cross-functional teams (internal IT, vendors, and third-party service providers) to ensure timely and effective deployment.

Oversee testing phases to ensure the integrity, performance, and security of MFT solutions.

Security & Compliance:

Ensure all managed file transfer processes comply with pharmaceutical industry regulations, including data encryption, authentication, and audit logging.

Recommend and implement best practices for securing file transfer workflows to mitigate risks of data breaches or compliance violations.

Troubleshooting & Support:

Provide troubleshooting support and expert-level problem resolution for any MFT-related issues, including data transfer failures, security concerns, and performance bottlenecks.

Offer ongoing training and support to client teams for system administration and operational excellence in MFT solutions.

Continuous Improvement & Optimization:

Monitor and analyze the performance of MFT solutions, identifying areas for improvement and optimization.

Proactively recommend enhancements or upgrades to MFT systems based on emerging technologies and evolving business needs.

Required Skills and Qualifications:

Education:

Bachelor’s degree in Computer engineering, Computer Science, Information Technology, or related field. Relevant certifications in MFT technologies or systems integration are a plus.

Experience:

7+ years of experience in IT consulting or solution architecture, with at least 5 years focused on Managed File Transfer (MFT) solutions and integrations.

Extensive experience working with MFT platforms such as IBM Sterling, Axway, or Globalscape.

Proven experience in designing and deploying MFT solutions in highly regulated industries, particularly pharmaceutical, healthcare, or life sciences.

Strong background in working with security protocols (SSL/TLS, PGP, SFTP, AS2, etc.) and data privacy regulations (e.g., HIPAA, 21 CFR Part 11, GDPR).

Technical Skills:

Expertise in integrating MFT with enterprise systems (e.g., SAP, Oracle, ERP systems).

Strong knowledge of file transfer protocols and encryption methods.

Hands-on experience with automation tools and scripting (e.g., PowerShell, Python, Bash) for MFT processes.

Familiarity with cloud-based MFT solutions and hybrid environments.

Soft Skills:

Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.

Proven leadership and collaboration skills, with experience working in cross-functional teams.

Desired Skills:

Experience in Agile project management methodologies.

Prior experience in the pharmaceutical or life sciences sector.

Knowledge of integration patterns and best practices for enterprise systems.

Benefits:

Competitive salary and benefits package.

Opportunities for professional development and certifications.

Collaborative and innovative work environment.

Potential for international travel or remote work options.

This role is ideal for a senior consultant with a blend of technical expertise and client-facing consulting skills, capable of delivering high-quality MFT solutions in a dynamic and regulated pharmaceutical setting.

This role will be involved with planning and execution of IT audit and related advisory work.

Responsibilities

• Perform audits and reviews of IT functions and key tasks (including Applications, Operating Systems, Databases, Networks, Infrastructure controls and security).
• Prepare comprehensive and well-written audit reports, working paper and other relevant documentation.
• Follow-up on the remediation status of IT audit issues.
• Assist in rolling-out of the company’s continuous auditing program through data analytics.
• Identify, design, and develop data analytics extract routines to support audit activities.
• Manage data extraction, processing and storage through data analytics routines, and generate output for visualization/analysis.
• Perform ad-hoc assignments (including IT consultancy, advisory reviews and investigations) when needed.

Requirements

• A good Degree in Information Technology, Business, Finance or related disciplines.
• Minimum 5 years of relevant working experience.
• Solid understanding of internal controls and corporate governance.
• Strong quantitative, analytical, data-intuition, and problem-solving skills, and proficiency in data analytics techniques.
• Proficient in Microsoft Office Suites.
• Willing and able to travel (20%-40%)
• Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Public Accountant (CPA) and/or Project Management Professional (PMP) certification preferred, but not required.
• Hands-on experience on analytical and visualization tools (R, SAS, ACL, IDEA, QlikView, Tableau, SpotFire, etc.) and databases (Oracle, SQL, etc.).

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

Responsibilities:

• Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etc
• Deployment, configuration & troubleshooting on end user issues
• Evaluate existing end user computing resources
• Work with IT infrastructure team and external vendors to resolve user issue
• Perform routine maintenance and upgrades of end user computing resources
• Update Desktop Support operations & service desk documentation
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Manage and administer the service desk operations including coordination routing of service or change request
• Any other duties as assigned

Requirements:

• Singaporeans only
• Possess a Diploma in IT or equivalent
• Possess minimum 2 years of Desktop Support / IT support experience
• Proficient with desktop operation systems, MS office, Outlook, desktop, notebook hardware & software
• Experience in supporting desktop migration such as Active Directory and Exchange Migration
• Familiar with Service Desk operations, incident, service request and change management process
• Good interpersonal & communications skills
• Resourceful, analytical and good problem-solving skill

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

We are seeking an experienced IT Project Manager with a strong background in managing projects involving external API integrations. In this role, you will lead the planning, execution, and delivery of technical projects related to API development and integration with external systems, ensuring that all projects meet scope, budget, and timeline requirements. You will work closely with cross-functional teams including developers, business analysts, and external partners to ensure the seamless delivery of solutions that support business goals.

Key Responsibilities:

• Project Leadership & Management:Lead end-to-end project delivery for API-related initiatives, from initial concept through to deployment and post-launch support.
  Define project scope, objectives, and deliverables in collaboration with business stakeholders.
  Create detailed project plans, outlining tasks, timelines, resource requirements, and risks.
  Manage multiple concurrent projects, ensuring proper prioritization and allocation of resources.
  Monitor project progress, adjusting timelines and resources as necessary to stay on track.
  Provide regular status updates to stakeholders, addressing concerns and proactively mitigating risks.
  Ensure compliance with internal processes, standards, and best practices throughout the project lifecycle.
  
• External API Integration Management:Oversee the integration of third-party APIs with internal systems or partner platforms.
  Collaborate with development teams and external vendors to define technical requirements and ensure seamless API connectivity and data exchange.
  Coordinate the testing and validation of API integrations, ensuring that they meet performance, security, and scalability standards.
  Work with quality assurance (QA) teams to create and execute test plans for API-related deliverables.
  Troubleshoot and resolve any API-related issues during development and post-launch.
  
• Stakeholder & Cross-functional Collaboration:Engage with both technical and non-technical stakeholders to gather requirements and ensure alignment between business objectives and technical capabilities.
  Serve as the primary point of contact for internal and external stakeholders during the lifecycle of the project.
  Collaborate with engineering teams to ensure timely delivery of project milestones.
  Facilitate communication and collaboration between development teams, business analysts, vendors, and other stakeholders.
  
• Risk & Issue Management:Identify, assess, and manage project risks and issues related to API integration, ensuring timely resolution or escalation.
  Maintain project documentation, including risk logs, action items, and status reports.
  
• Post-launch Support & Continuous Improvement:Oversee the post-launch support phase, ensuring any issues related to external API integrations are addressed promptly.
  Capture lessons learned from each project to continuously improve the management of future API integration initiatives.
  

Required Skills & Qualifications:

• Experience: 5+ years of experience in IT project management, with a focus on software development or integration projects.
  Proven experience in managing external API integration projects or similar technical projects.
  Familiarity with API protocols such as RESTful APIs, SOAP, JSON, and XML.
  Strong understanding of web services and API design principles.
  Experience working with cloud-based platforms and services (e.g., AWS, Azure, Google Cloud).
  Familiarity with Agile/Scrum methodologies and project management tools (e.g., Jira, Trello, MS Project, Asana).
  
• Technical Skills:Solid understanding of software development life cycle (SDLC) and integration best practices.
  Basic understanding of programming languages (e.g., Java, Python, JavaScript) to effectively communicate with developers.
  Knowledge of security standards and protocols for API usage (e.g., OAuth, JWT, TLS).
  Understanding of data formats used in API communications (e.g., JSON, XML).
  

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con