We are expanding and seeking ambitious and motivated individuals to join us!

Role

• Lead all recruitment activities from sourcing, process management and post offer consultative services to talents/ organizations
• Identifying new business opportunities and established relationship with potential clients
• Become an expert in current market/ industry trends and job functions
• Provide professional advice/information to both clients and candidates on the latest market and industries' trends

Requirement

• Diploma / Degree holder in any discipline with work experience
• Excellent communication and interpersonal skills
• Self-driven and adaptable, ability to think outside the box
• People oriented
• Ability to thrive within a high-performance environment

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Alvin Lee Meng Kim (Registration Number: R1435877)

AlwaysHired Pte Ltd EA Licence No: 24C2293

Interested candidates please apply online or send your latest CV to [email protected]

Role Overview:

As a Product Implementation Specialist, you will play a critical role in supporting implementation partners, customers, and end-users in deploying and optimizing our cloud platform and associated IoT solutions. You will serve as a product expert, offering technical and functional guidance to ensure the successful adoption and ongoing use of our platform. Your work will involve coordinating with internal teams, such as product development and customer support, to provide solutions tailored to our clients’ needs.

Key Responsibilities:

• Product Expertise & Training: Develop a deep understanding of the cloud platform, mobile application, IoT hardware, and networking aspects. Provide product training and technical support to implementation partners and end-users.
• Customer Support: Act as a primary point of contact for customers, providing technical support, resolving inquiries, and guiding them through the implementation process.
• Implementation Support: Assist in the deployment of our cloud platform by working closely with implementation partners to ensure proper configuration, testing, and troubleshooting of IoT devices, software, and network setups.
• Documentation & User Guides: Create and maintain product documentation, user manuals, FAQs, and how-to guides to empower customers and partners in using our platform effectively.
• Feedback & Improvement: Collect feedback from customers and partners to identify areas for product improvement and work closely with the product development team to implement enhancements.
• Collaboration: Work cross-functionally with internal teams such as engineering, sales, and customer success to ensure a smooth customer experience and successful product rollouts.
• Product Demos: Conduct product demonstrations for prospective customers, highlighting key features and benefits of the platform and its capabilities in security, safety, and facility management.

Qualifications:

• Education: Bachelor’s degree/Diploma in Information Technology, Computer Science, or related field, or equivalent experience.
• Experience: 2-4 years of experience in a product specialist, technical support, or similar role, preferably within cloud-based platforms or IoT solutions.
• Technical Skills: Knowledge of IoT hardware, cloud platforms (AWS, Azure, or similar), networking, and software deployment processes. Familiarity with mobile applications is a plus.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical users.
• Problem-Solving: Proven ability to troubleshoot technical issues and provide innovative solutions to customer challenges.
• Customer-Focused: A strong commitment to delivering excellent customer service and a passion for helping customers succeed.
• Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Responsibilities

• Support Global Customs & Trade Compliance team with Import and Export Classification (HTS and ECCN), Customs Valuation, or any other topics, focusing on the region but also from a Global standpoint.
• Enforce procedures to ensure restricted party screening is conducted on all transactions, including domestic transactions, to include customers, freight forwarders, suppliers, etc.
• Support the region/subsidiaries on understanding, management and application of customs & trade related documentation (CoOs, import permits, etc.).
• Proactively identify and drive process improvement initiatives and devise and implement strategic plans to optimize import/export activities in the Asia Pacific region.
• Support with import and export classification, based on national regulations/interpretations of the WCO, EAR, and in alignment with the Global Customs & Trade Compliance team. Retain audit trails to support the classification assigned and update the classification database system.
• Support and assist with the implementation with any global and/or local/regional project/process that comes up, by being a strong contributor and showing enthusiasm to work as a team player - from both the Customs & Trade team (globally) and from the subsidiaries within the Region.
• Perform Trade Compliance Import and Export Audits as needed.
• Provide advice and hands-on assistance on projects involving the use of Free Trade Agreements (FTAs), customs valuation and transfer pricing, and applying for trade schemes provided by Singapore Customs and other related authorities.
• Undertake Denied Party Screenings and evaluate potential matches and release holds.
• Identify import/export compliance issues and escalate them as appropriate.
• Support the Company’s Business Units (BUs) across the Asia Pacific region concerning day-to-day questions regarding customs and indirect taxes (GST/VAT)
• Work with other departments, including Finance, Tax, Logistics, and BUs to advise on indirect tax and customs matters arising from business changes or proposed transactions (e.g., import and export considerations, FTA optimization, bonded warehouses, GST/VAT impact).
• Develop communication and training plans to raise awareness among stakeholders on customs and indirect taxes and compliance processes.

Experience Requirements

• Minimally possessing a Bachelor of International Business or related discipline preferred
• Minimum 7 years of experience with Customs and Trade compliance in US and APAC Region
• Strong working knowledge of import/export regulations, controls, and trade compliance practices within Asia as well as US-China export controls
• Working knowledge of the Harmonized Tariff Schedule and Classification.
• Working Knowledge of Commerce Control List and Dual Use Goods List and Classification
• Experience with import and export license determination, regional free trade agreements, special customs authorizations, and customs security programs
• Certified Custom Specialist or Licensed Customs Broker is preferred.
• Strong technical knowledge and understanding of complex supply chain concepts and ability to effectively apply customs and indirect tax knowledge to the Company’s business.
• Comprehensive and up-to-date knowledge of customs and indirect tax laws and requirements in more than one jurisdiction in the Asia Pacific region (preferably with a focus on Northeast Asia)
• Excellent written and verbal communication skills
• Effective problem-solving skills and ability to partner closely with internal key stakeholders, e.g., logistics, sales, R&D, manufacturing.
• Solid knowledge and experience working with MS Office applications, Power Point and Global Trade Management systems.
• Excellent knowledge of Oracle will be advantageous.
• Willing to travel for work purposes.
• Possess excellent planning, communication, interpersonal, organizational and analytical skills.
• Able to work independently with minimal direction.
• Fluency in English and one other Asian language (preferably Mandarin)

What you'll do:

As a Client Transfer Agency Specialist, your role will be pivotal in maintaining positive, long-term operational relationships with assigned financial intermediaries. You will be responsible for supporting their needs daily and resolving any operational inquiries that arise. Your ability to develop efficient interfaces with these intermediaries will be crucial to your success in this role. You will also oversee or manage projects aimed at meeting this objective. Part of your responsibilities will include managing exposure items such as aged trades and unapplied wires. Your keen eye for identifying the needs of Sales and Marketing and financial intermediaries will be highly valued. Additionally, you will assist with gathering transaction data in support of short-term trading surveillance.

• Act as the main point of operational contact for all levels of assigned financial intermediary relationships.
• Support financial intermediary needs daily, including any changes to service environment.
• Responsible for resolution of operational inquiries coming from assigned relationships.
• Assist in development of efficient interfaces with financial intermediary in all regards.
• Oversee or manage projects to meet this objective.
• Manage exposure items, including aged trades, unapplied wires, and similar.
• Continually identify the needs of Sales and Marketing and financial intermediaries.
• Provide relevant information about financial intermediary for incorporation into monthly Management Awareness Report (MAR).
• Assist with gathering of transaction data in support of short-term trading surveillance.

What you bring:

The ideal candidate for the Transfer Agency Analyst position is someone who brings strong people skills and relationship skills to the table. You should have a solid understanding of investment fund operations and be highly focused on how changes in the business environment may impact our client's financial intermediaries and investors. Your strong belief in client service coupled with a high appetite for quality will set you apart. Excellent verbal and written communication skills are essential, as is the ability to handle multiple tasks simultaneously. You should be able to learn and process information on the evolving Fund business and its procedures/processes quickly and efficiently.

• Strong people skills and relationship skills.
• Knowledge of investment fund operations.
• Highly focused on how changes in the business environment may impact AB’s financial intermediaries and investors.
• Strong client service beliefs and a high appetite for quality.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks simultaneously.
• Ability to learn and process information on the evolving Fund business and its procedures/processes.

What sets this company apart:

Our client is a globally recognised company that provides transfer agent services, including shareholder account recordkeeping, transaction processing, client services and dividend distribution to a multitude of globally distributed investment products. They have designated four servicing locations across the globe, each responsible for processing shareholder requests and assisting customers originating from a certain region of the world. This role offers an exciting opportunity to work in a dynamic environment in Singapore, one of their key servicing locations.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Key Responsibilities:

• Monitor and enforce compliance with standards and requirements of our network partners.
• Assist in the development and implementation of network compliance processes and procedures.
• Collaborate with cross-functional teams to handle reverse KYB applications from Rapyd’s network partners.
• Ensure high levels of service are provided to both third parties and internal stakeholders, maintaining and improving satisfaction and compliance standards.
• Assist in the coordination and management of network compliance-related projects, including planning, scheduling, and tracking progress against goals and milestones.
• Act as the focal point for network compliance related escalations, addressing and resolving issues promptly and effectively.
• Provide support and assistance to other members of the compliance team as needed.

Requirements:

• Bachelor's degree in Business, Finance, Law, or a related field; relevant coursework or certification in compliance or project management preferred.
• Minimum of 1-3 years of experience in a compliance-related role, preferably with exposure to network compliance position or project management.
• Excellent organizational and time management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and have the ability to work independently.
• Strong communication and interpersonal skills.
• Great analytical skills and problem-solving attitude.
• Self-motivated, fast learner, energetic, and driven individual with the ability to learn new skills and a can-do attitude.
• Detail-oriented with a high level of accuracy and attention to detail.
• Knowledge of relevant laws and regulations, such as AML (Anti-Money Laundering) and KYC (Know Your Customer), is a plus.

Logistic Specialist (Shipping)

• Arrange daily shipment and coordinate with forwarders.

• Arrange and liaise with Freight Forwarders on shipping bookings, follow-up on complete set of shipping documents.

• Handle all shipping activities and processing of shipping documents

• Arrange fumigation of crate as required

• Prepare shipping documents

• Prepare, packaging and send the spare parts require support for customer as per marketing department request

• Perform any other ad hoc duties assigned

Requirement:

• Min "N" level

• At least 1 to 2 year(s) of relevant working experience in Shipping

Location: Kallang

Salary: Up to $3400

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

We are looking for a Technical Support Specialist in software/application vendor business. Able to work independently in rendering remote or on-site support for our digital product. You will assist customers with technical issues, troubleshoot problems, and ensure they are getting the most out of the software/application platform to meet their business needs.

Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Troubleshooting: Help customers resolve technical issues quickly and effectively.
• Platform Knowledge: Understand our digital software application and provide tailored support based on client operations.
• Documentation: Maintain a knowledge base of common issues and solutions.
• Product Training: Guide customers in using platform features and best practices.
• Collaboration: Work with other teams to provide feedback and improve customer experience.
• Escalations: Escalate complex issues to senior teams as needed.

Requirements:

• Experience: Previous experience in technical support or IT support. Provide 1st level remote helpdesk support.
• Knowledge: Familiarity with deployment of digital inspection tools or digital operations work platform is a plus.
• Communication: Strong verbal and written communication skills.
• Problem Solving: Ability to quickly identify and resolve issues.
• Customer Focus: Positive attitude and a desire to help customers.
• Technical Skills: Basic knowledge of software troubleshooting.

Key Responsibilities:

• Responsible for generating scripts and templates required for the automatic provisioning of resources
• Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings.
• Build scripts to integrate with the organization’s systems as a service offering.
• Stay well-informed of failures and complications related to a cloud offering.
• Responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc.
• Manage a complex cloud environment in accordance with company security guidelines

Requirements:

• Mandatory - having expertise in deploying and managing IaaS & PaaS Infrastructure services on AWS, GCP & VMWare environments using Terraform, Cloud Formation, CDK (Cloud Development Kit) & Ansible
• Hands on experience in Ansible tower as well as writing and deploying Ansible Playbooks
• Relevant cloud certifications such as AWS Cloud Practitioner or Sys Ops .
• MUST have experience on Singapore Government Cloud
• Familiarity with containerization technologies such as Docker , Kubernetes Docker and EKS. And
• Public cloud delivery know-how with AWS and/or Azure
• Hands-on AWS experience with at least 2 implementation (preferred in an Enterprise scale environment)
• Experience with core AWS platform architecture, including areas such as: Organizations, Account Design, VPC, Subnet, segmentation strategies.
• Experience with Cloud native Backup and Disaster Recovery approach and design
• Knowledge of DevOps and CI/CD pipeline (GitHub, Jenkins, Artifactory)
• Familiar with Encryption, Logging, and Privacy/Security Protocols (e.g. TLS 1.2, ELK stack)
• Familiar with one of the enterprise operating systems (Microsoft Windows Server (20012 & up) and/or RHEL 7, 8)

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Job Description

• To provide network access to all staff and ensure connectivity across the company.
• To install and configure hardware (e.g., desktops, printers, peripherals) as needed.
• To install and update required software applications on staff workstations/laptops.
• To assign network accounts and passwords to staff, ensuring appropriate access levels.
• To maintain and monitor the security of all IT systems, including the network, hardware, and software.
• To implement security measures, including firewalls, anti-virus software, and data encryption.
• To advise staff of any security breaches, passwords changes, or updates to security status.
• To ensure that all systems are compliant with company security protocols and policies.
• To install and configure IP addresses and maintain network settings.
• To work with outsourced contractor to troubleshoot network issues, ensuring minimal downtime and disruption.
• To identify hardware that is no longer in use and prepare it for disposal.
• To develop, implement, and enforce the IT Security Policy Manual to protect company data and IT infrastructure.
• To manage IT-related contracts, including software licenses, hardware maintenance, and service agreements, ensuring their timely renewal.
• To create procurement requisitions and orders.

Requirement

• Good knowledge of IT support and administration.
• Strong knowledge of networking, hardware setup, and software installation
• Familiarity with IT security practices, data protection laws, and best practices.
• Meticulous attention to detail and the ability to multi-task.
• Independent team player with a positive working attitude.

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

Nurul'ain Safarula

​​Assistant Human Resource Manager

EA Registration No: ​R21103697

EA License No: ​20C0098

COSEM HR Capital & Consultancy Pte Ltd

37 Gul Avenue, Singapore 629677

1. Leading the IT Team, conduct regular performance of all team Manager

2. Conduct regulate training of the entire IT team of staff

3. Maintain the best relation with our clients

4. Conduct regular check of our business SOP, amend and improve it if necessary

5. Recruit the most suitable candidate from oversea, and make sure they had enough related experiences

6. promote our business to local hotels and expends our business

7. Travel to over sea to recruit suitable IT candidate and promote our business

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 3 years of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Responsibilities

· Perform Technical Helpdesk Support to call in customers for all IT products and services distributed by the company

· Manages IT Hotline for urgent requests and Helpdesk email for requests for support

· Assist in Setup of new PCs and Installation of Standard Office Application

· Troubleshooting of Problems Encountered by End Users

· Provides level 1 support for IT needs.

· Provide front line support for key field service activities in line with customers’ requirements.

· Update service record into database promptly and accurately,

· Perform Asset Tagging

· Perform rework on products and deployment when required.

· Assist in answering to customer enquiry and feedback

· To conduct all field service activities within the boundaries of health and safety policies. Risk control elements covering all relevant aspects of the field service role must be adhered to at all times

· Provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues

· Any ad-hoc duties as assigned.

Job Requirements:-

· Minimum qualification – Nitec in Infocomm or related

· 3 years of working experience

· Able to Work Independently, Self-motivated and Diligent

· Willing to learn IT skills, Familiar with Windows Environment.

· Experience in Troubleshooting and Repairing of PC/Notebooks an added advantage

· Possess Analytical and Problem Solving Abilities

· Written and spoken Language Proficiency in English is essential

· Effective communication skills

• Provide support to end users by addressing their technical concerns and inquiries.
• Assist with operating system migrations and offer related technical support.
• Diagnose and resolve hardware and software issues, ensuring efficient troubleshooting.
• Take responsibility for resolving all problems related to a defined list of end-user equipment and software.
• Install and configure software applications as required.
• Ensure accurate and timely documentation in the IT Service Management (ITSM) tool.
• Resolve and close assigned incidents, prioritizing ticket resolution within established Service Level Agreements (SLAs).
• Adjust and synchronize application settings to align with environmental requirements.
• Handle the relocation and setup of computer devices and peripherals.
• Configure user profiles for various applications as needed.
• Provide proactive updates and follow-ups to end users on the status of their issues.
• Offer guidance to end users on completing specific tasks related to their technical needs.
• Perform additional tasks and responsibilities as assigned.

To apply, please visit www.gmprecruit.com and search for Job Reference:24987

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

An international healthcare company has an excellent opportunity for an Accounting Specialist to join their team on a 6 month contract.

You will support accounting and reporting functions by generating financial data and reports, preparing company recharges, debit notes, reconciliation and statement of accounts as well as managing the ERP system (tracking invoices and applying in the system). In addition, you will work closely with the finance team to support year end closing and audit tasks.

You will have a Bachelors degree or diploma in Accounting/Business coupled with experience in accounting and operating knowledge of SAP. Additionally, you will have the ability to work effectively within a team setting as well as demonstrate flexibility and independence to successfully support ongoing initiatives.

Reg No: R1332780
BeathChapman Pte Ltd
EA License: 16S8112

• Singapore Based (Ang Mo Kio)
• Mon-Friday 8:30am-5:30pm + OT (Standby 24/7 Duty on Rotating Schedule with allowances provided)
• Salary : $1,800-$2,500 + Allowances + OT
• With relevant experienced in Service and Facility Maintenance for hospital, industrial sites is an advantage; Training Provided
• Career Progression Opportunities

Job Descriptions:

• Carry out Preventive & Corrective Maintenance in accordance with the Standard Operating Procedures and Work Instructions.
• Co-ordination of site works with sub-contractors/customers
• Provide both local & overseas on-site support services for systems testing & commissioning and clients' training
• Attend to any Emergency service call during & after office hours & Public Holidays (weekly standby on rotation basis)

Job Requirements:

• Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background
• Experience in site coordination, installation works is an advantage
• With relevant experienced in Service and Facility Maintenance for hospital, industrial sites is an advantage
• Experience or knowledge in Installation and commissioning of devices for Electronic Low Voltage (ELV) System (examples: Intercom, FDAS, ACS, BMS, BGM/PA, Nurse Call, CCTV, Alarm System, etc.)
• Training Provided

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is seeking to hire 4 Contract Candidates to manage backfills of staff engaged in a year long transformation project.

Role 1)

Headcount to support New Product Modelling workstream [involving liaison between valuation and pricing modelling teams],

Role 2)

Headcount to support Manual Reserve workstream for IFRS17

Role 3)

Headcount to support Financial Reinsurance workstream for IFRS17

Role 4

Headcount to support Financial Reinsurance workstream for RBC2)

Requirements:

1. SG RBC2 / IFRS17 knowledge preferred
2. At least 2-3 yrs of actuarial experience
3. AXIS knowledge would be a plus
4. Soft skills: (1) effecitive collaboration with stakeholders (2) excellent communication skills (3) thrive and seek changes, and able to challenge status quo

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Description:

We are looking for a highly motivated DevOps System Automation Specialist to join our dynamic team. As part of exciting public service projects, you will collaborate with multidisciplinary teams of designers, developers, and business experts to create innovative solutions that blend the digital and physical realms. Your work will have a meaningful social impact, helping improve the future of services.

What To Expect:

• Automation & Architecture: Lead the development and management of internal engineering productivity tools and environments, driving automation, availability, scalability, and resilience.
• Cloud Expertise: Architect and plan for cloud deployments (both private and public) and provide hands-on DevOps architecture implementation and operational support.
• Continuous Improvement: Develop and operate continuous integration and deployment pipelines to enhance development efficiency.
• Monitoring & Problem-Solving: Implement monitoring automation to detect, predict, and prevent issues in the environment and codebase, ensuring smooth operation.
• Collaboration & Innovation: Work closely with cross-functional teams in an Agile environment, hands-on coding and mentoring, often in a pair programming setup.
• Future-Proofing: Ensure that all technical environments are future-proofed with best practices, processes, automation, and high levels of documentation.

How to Succeed:

• Educational Background: Degree or Diploma in Computer Science/Engineering, Information Technology, or related disciplines.
• Technical Expertise:Strong experience in DevOps automation, containerization, and orchestration using tools like Kubernetes, Terraform, Ansible, and Docker.
  Proficiency in scripting languages such as Python, Bash, JavaScript.
  Cloud computing deployment and management experience, particularly with AWS.
• Agile & Networking:Practical experience working on Agile projects.
  Strong understanding of networking fundamentals.
• Preferred:Experience with highly scalable distributed systems.
  A broad knowledge base covering operating systems, networking, distributed computing, and cloud computing.

Why Join Us?

• Innovative Projects: Be part of creating future-forward solutions that improve how we live as a society, with a focus on service .
• Collaboration & Learning: Work in highly collaborative, Agile teams where innovation is encouraged, and continual learning is supported.
• Impactful Work: Help design systems that will shape the future of service delivery, making it both functional and delightful for end-users.

Maltem Singapore is currently seeking a Junior Data Management Specialist for our Wealth Management Client.

Summary:

Support Research Data Management BAU and projects.

Skillset Requirements:

• Possess a degree in Engineering, Computer Science/Information Technology or related fields from recognized tertiary institution.
• Data Operations, Data Quality Checks and UAT focused is a must.
• Relevant experience in interacting and liaising with Vendor counterparts.
• Possess 1 to 3 years of relevant data operations working experience.
• Experience in managing data reconciliation/quality checks/dashboarding (implementation, monitoring and troubleshooting).
• Ensure that the data issues are actively detected, tracked, and fixed without breaching SLA.
• Hands on experience in Snowflake and Tableau.
• Basic Python will be advantageous.
• Experience in performing User Acceptance Testing (UAT).
• Able to work closely with business end-users, Data Vendors, Data Product team and Data Engineers to facilitate ingestion of new data and provide support existing data while adhering to our established data framework processes.
• Experience in in providing documentation support, e.g. in technical/functional specifications.
• Able to provide clear requirements and collaborate with Data Engineers to enable robust and scalable design of data solutions for data ingestion and management across our diverse range of datasets.

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Product Knowledge and Support:

• Develop a deep understanding of the company's product portfolio.
• Provide technical support to customers and the sales team regarding product features, specifications, and applications.
• Assist in the preparation of product documentation, including datasheets, manuals, and user guides.

Sales Support:

• Collaborate with the sales team to respond to customer inquiries and provide product-related solutions.
• Assist in preparing quotes, proposals, and presentations for potential clients.
• Support the sales team in managing customer accounts and tracking sales orders.

Customer Service:

• Address customer questions and concerns promptly and professionally.
• Handle customer complaints and work with the relevant teams to resolve issues effectively.
• Ensure customer satisfaction by following up on orders and service requests.

Market Research and Analysis:

• Conduct market research to identify trends, competitor products, and customer needs.
• Provide insights and feedback to the product development team to enhance existing products or develop new ones.

Documentation and Reporting:

• Maintain accurate records of customer interactions, sales activities, and product issues.
• Prepare regular reports on sales support activities, customer feedback, and product performance.

Training and Education:

• Conduct training sessions for the sales team and customers on product features and best practices.
• Develop training materials and resources to support ongoing education efforts.

Collaboration:

• Work closely with the product development and marketing teams to ensure that the sales team is equipped with the latest product information.
• Coordinate with logistics and operations teams to ensure timely delivery of products to customers.

Continuous Improvement:

• Identify areas for process improvement within the sales support function.
• Suggest and implement improvements to enhance customer experience and operational efficiency.

Qualifications:

• Education: Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Experience: Previous experience in sales support, customer service, or a related role.

Skills:

• Strong communication and interpersonal skills.
• Technical knowledge of the company's products.
• Problem-solving abilities and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

Working Hours: Mondays – Fridays (12am- 9am)

Looking to join a young and ambitious set up that is looking to grow in this region?

uSMART SG is looking to expand its team and is currently looking for a candidate for the above position.

To be effective in the role

• Be part of the Client Services Team to maintain a high standard of customer satisfaction and to resolve any enquiries that clients may have
• Proactively touch base with our clients to ensure they complete the client onboarding process
• Reach out to clients to ensure customer experience is positive, promote new features and service and ongoing promotion.
• Be proficient in the traditional mediums of customer contact, call-ins, emails, online chats and also social media responses
• Attend to clients’ enquiries on our product offerings, account opening / management matters and general enquiries
• Reach out to our internal base of clients for their account matters
• Perform simple trade executions and liquidations for margin calls
• Process account opening review and follow up, make sure the account opened accurately and timely.
• Dealing in Securities, placing trade for clients.

Requirements:

• 1 to 2 years of working experience in a similar capacity in the equities or investment industry
• Familiar with financial products like equities, funds and services
• Outgoing personality with excellent interpersonal communication skills
• Accreditation in CMFAS 1a, 6 and 6a.
• Expected to work closely with overseas office in China and Hong Kong hence proficiency in mandarin will be an added plus
• Fresh graduates with keen interest in financial markets, and driven character will also be considered

About Us:

uSMART Securities is a leading global investment company that brings ease and convenience to investors for all their investment needs.

With operations in Singapore, Malaysia, Hong Kong and China we believe in using technology and intelligent solutions to provide a holistic platform offering to investors that they will need in their investment needs.

With a staff strength of more than 400 strong globally, we are expanding to add talent to the team in various functions. If you are looking for an organization to develop your talent, craft out your career based on your interest, and most importantly an environment and culture that is positive and vibrant, look no further!

Job Description:
We are looking for a highly motivated DevOps System Automation Specialist to join our dynamic team. As part of exciting public service projects, you will collaborate with multidisciplinary teams of designers, developers, and business experts to create innovative solutions that blend the digital and physical realms. Your work will have a meaningful social impact, helping improve the future of services.

What To Expect:

• Automation & Architecture: Lead the development and management of internal engineering productivity tools and environments, driving automation, availability, scalability, and resilience.
• Cloud Expertise: Architect and plan for cloud deployments (both private and public) and provide hands-on DevOps architecture implementation and operational support.
• Continuous Improvement: Develop and operate continuous integration and deployment pipelines to enhance development efficiency.
• Monitoring & Problem-Solving: Implement monitoring automation to detect, predict, and prevent issues in the environment and codebase, ensuring smooth operation.
• Collaboration & Innovation: Work closely with cross-functional teams in an Agile environment, hands-on coding and mentoring, often in a pair programming setup.
• Future-Proofing: Ensure that all technical environments are future-proofed with best practices, processes, automation, and high levels of documentation.

How to Succeed:

• Educational Background: Degree or Diploma in Computer Science/Engineering, Information Technology, or related disciplines.
• Technical Expertise:Strong experience in DevOps automation, containerization, and orchestration using tools like Kubernetes, Terraform, Ansible, and Docker.
  Proficiency in scripting languages such as Python, Bash, JavaScript.
  Cloud computing deployment and management experience, particularly with AWS.
  
• Agile & Networking:Practical experience working on Agile projects.
  Strong understanding of networking fundamentals.
  
• Preferred:Experience with highly scalable distributed systems.
  A broad knowledge base covering operating systems, networking, distributed computing, and cloud computing.
  

Why Join Us?

• Innovative Projects: Be part of creating future-forward solutions that improve how we live as a society, with a focus on service .
• Collaboration & Learning: Work in highly collaborative, Agile teams where innovation is encouraged, and continual learning is supported.
• Impactful Work: Help design systems that will shape the future of service delivery, making it both functional and delightful for end-users.

As a Client Support & Sales Enablement Specialist, you will play a crucial role in driving the success of the Client Success Team (CLS) by ensuring seamless operational support and client satisfaction.

This role is integral to the organization’s ability to deliver accurate and timely proposals, manage contracts, and oversee client relationships; all while contributing to the smooth execution of business transactions. By providing exceptional support, you empower the team to focus on smooth daily operations, allowing the organization to grow and meet its objectives. Your work behind the scenes ensures that deals are not only closed, but also effectively maintained post-sale, fostering long-term client partnerships.

Key Responsibilities:

• Quotations & ProposalsGenerate accurate and timely quotations and proposals for clients
  Collaborate with the Business Development (BD) team on complex proposals, utilizing standardized templates
  Follow up with clients to ensure proposals are reviewed and deals are closed efficiently
  
• Contracts & AgreementsDraft, vet, and send contracts to clients while ensuring all necessary terms are included
  Monitor contract signing, ensuring all contracts are finalized before the event or project kick offs
  Track contract expiry dates and coordinate timely renewals
  
• Post-Event SupportCreate and distribute detailed reports for post-event settlements
  Assist in developing post-mortem reports and presentations to review event outcomes
  
• Tender ParticipationSupport the team in preparing and submitting documents for tender participation
  
• Pipeline ManagementTrack and regularly update the client pipeline, ensuring accurate records of current and potential deals
  
• Clients’ Enhancements Requests (if any) :Coordinate client requests for enhancements by working with internal teams such as the Product Manager
  Manage the full cycle from quoting to contract finalization and follow-up with the Project Manager until the delivery of the request is completed
  
• Account Executive RoleTake on the Account Executive role for smaller events, ensuring that operational knowledge stays sharp to support your primary role effectively
  

Job Requirements:

• Sales & Customer Service ExpertiseStrong background in sales operations and customer service, with experience in administrative support and coordinating with various teams
  
• Multitasking & Deadline ManagementProven ability to manage multiple projects concurrently and work efficiently under tight deadlines
  
• Attention to DetailHigh level of attention to detail, particularly when handling official client documents
  
• Technical ProficiencyStrong knowledge of Microsoft Office tools, particularly Word, Excel, and PowerPoint
  

About InterOpera

InterOpera (https://www.interopera.co/) develops digital infrastructure and solutions for environmental attributes. We are part of the global transition to net-zero and sustainable energy. We streamline the sustainability process for businesses, aggregate green data, RECs, and carbon credits, and facilitate the entire lifecycle of green attributes, including registration, issuance, management, trading, retirement, and analysis. Our vision is to digitally bridge sustainability and financial markets for a connected and sustainable future.

Overview

The Client Success and Operations Specialist is a dual-role position responsible for ensuring exceptional client satisfaction and managing key operational activities. This role will drive client onboarding, support client engagement, and oversee operational processes including HR and finance administration. The successful candidate will be the main point of contact for clients and internal teams, ensuring seamless service delivery and smooth operations.

Key Responsibilities:

1. Client Success Management

• Onboarding and Implementation:
  • Guide new clients through platform registration, asset registration, and documentation submission.
  • Provide training tailored to client needs, including document submission and tracking Renewable Energy Certificate (REC) issuance.
  • Support clients in setting up systems and workflows for platform integration.
  • Facilitate smooth transitions for trial clients to subscription plans.
• Client Support and Engagement:
  • Address client issues by collaborating with internal teams (engineering, product, and operations) to resolve them efficiently.
  • Regularly communicate progress on initiatives and product updates to clients.
  • Ensure clients utilize the platform effectively to maximize value and satisfaction.
  • Monitor contract terms and conditions, inform the Business Development (BD) team of contract renewals, and assist in converting clients to subscription plans.
  • Product Feedback and Development:
  • Act as a consultant to clients, helping them align platform usage with business goals.
  • Gather client feedback and report it to the product team, advocating for product improvements and new features.
  • Initiate product enhancement initiatives based on client feedback to improve the user experience.
• Upselling and Cross-Selling:
  • Identify opportunities for additional services or products that benefit clients.
  • Work closely with clients to tailor solutions that meet evolving needs, driving account growth and revenue.

2. Operations Specialist

• Strategic Operations & Transformation:
  • Support senior management to coordinate and manage strategic operational projects aimed at digitalising and streamlining operational and business processes to achieve greater efficiency internally and product excellence for clients.
  • Acquire, research, and internalize domain specific business know-how and processes and operationalise it within the company.

• Administration Support:
• Manage employee onboarding, off-boarding, and contract administration.
• Handle monthly payroll, employee tax filings, and support HR policy development.
• Act as the point of contact for finance operations, collaborating with external finance partners.
• Oversee office management tasks such as ordering supplies, collecting mail, and managing paperwork.
• Organize invoices and bills, ensuring proper documentation.
• Initiate payments in the banking system for approval, serving as the transaction maker.

3. Requirements for the role

• University degree or diploma with 1-3 years of relevant experience
• SGD 3,000 - 5,500 per month
• Prior experience in customer success in the software/technology sector preferred
• Proficient with Google Workspace and Microsoft Office Suite
• Proficient in English and ideally one other Asian language
• Driven and result-oriented individual
• Excellent interpersonal and communication skills
• Flexible mindset and good learning attitude

This role offers an opportunity to play a key part in driving client success while supporting and transforming the operational backbone of the company.