Position Type: Contract Deputed to Client | Work Location: Central - 6 Shenton Way, OUE Downtown 1

Required skills:

• Experience working as Tier 1 level application support function.
• Minimum 5 years of experience in supporting applications using: J2EE, JSON, REST API, XML, Spring, Ruby, Oracle, Postgres databases, SQL, Apache and Tomcat web servers, Bash and Shell script Linux scripting, Kubernetes and AWS cloud setup, OpenSSL.

Description

• Serve as a first line of technical support.
• Provide standby emergency response & support for system down/critical incidents.
• Perform product configuration based on customer requirements including attending to customer service & change requests.
• Change or fine-tune system related parameters.
• Perform problem analysis and implement corrective and preventive measures to prevent recurrence.
• Provide technical solutions & best practices.
• Interact with internal departments (development, cloud, etc.) and customer.
• Provide online and/or on-site assistance and training to customers.

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Be the difference

If making a difference matters to you, then you matter to us.

We're looking for a Field Marketing Specialist, APAC for Corporate Performance & ESG Division. You will report to the International Marketing Manager.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangements, working from home 2-3 days per week). #LI-Hybrid

WHAT WE OFFER

• Great compensation package
• Medical Insurance and Dental benefit for employee and family
• Flexible working hours to improve work life balance
• Learning and Development Program
• Paid Leave and volunteer leave
• Wellness Programme

ABOUT THE ROLE

Collaborate closely with the senior managers of APAC marketing and Sales to develop and execute quarterly and annual marketing plans for target markets, ensuring regional strategy complements and supports global marketing objectives and sales targets.

• Develop and execute a field marketing plan in line with overall business objectives for the APAC region.
• Conduct in-depth market research to comprehend regional trends and competitive landscapes, shaping targeted marketing campaigns.
• Implement comprehensive ABM campaigns, covering emails, nurturing, webinars, events, landing pages, and digital advertising, to drive lead generation and support sales efforts.
• Collaborate closely with the content and product marketing team to craft compelling and personalized materials, ensuring messaging resonates with the target audience.
• Foster seamless alignment between marketing and sales efforts by working closely with local sales teams, channel partners, and other stakeholders.
• Monitor and analyze key performance indicators (KPIs) to measure the success of marketing initiatives, continuously optimizing strategies for improvement.

ABOUT YOU

• Bachelor’s degree in Marketing, Communications, Business, Advertising or a related field of study preferred, or equivalent experience.
• 2+ years experience with marketing automation platforms and CRM (i.e Marketo, Salesforce ets...)
• Strong English communication skills
• Excellent project management and organizational skills.
• Demonstrated ability to collaborate across teams and influence stakeholders.
• Results-driven mindset with a focus on achieving measurable outcomes.
• Willingness to travel within the APAC region as needed.

ABOUT US

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.  The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

JD

· Manage PO and SO: including releasing orders, liaise with Supplier /Contract Manufacturer on order commit/delivery, reschedule/cancellation, rebalancing, shutgate, buyahead and critical parts.

All commits and changes needs to be updated in SAP accordingly

· Check the new orders & hub orders & hub pulls transmitted by the Contract Manufacturer daily via a report downloaded from the system or email communication

· Create and complete in SAP. The information is provided by Client in a form of a data matrix in an excel spreadsheet.

· Coordinate with GCM/Supplier/Contract Manufacturer in resolving pricing and shipment discrepancy [if any]

· Perform order book reconciliation and send email to Supplier & Contract Manufacturer and post to BOX

· Perform price refresh for purchase order on monthly basis

· Buy/Sell Part number set up in SSA tool and SAP MDT

· Verify & update the sales order sell price in the system before forwarding shipment documents to logistics for processing

· Update the Dates of Supplies in the shipment documents to Logistics for processing

· Liaise with Freight Forwarders to arrange shipment delivery from Suppliers to Customers

· Maintain accurate and auditable records/database/documentation in centralize file

· Perform SOX testing

· Reports: Generate and publish all Operations [KPI] and Inventory reports into BOX (List of reports : WMS, Inventory, Uncommit, Handsfree, FBL1, Shutgate, GR/IR mismatch, shipment, DCF, GAP, OTD, OTA, measurement review report, price change report)

· Any other tasks requested by manager

· 90% of the orders are automated, 10% are manual orders (for fully manual, completion of order is about 10min, if partially manual, completion is 5min)

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located in the West – easily accessible.

The Admin Executive's responsibles are:

• Responsible in providing administrative support in database system.
• Make sure the accuracy of timesheet and attendance record.
• Handle general administrative duties.
• Any other ad-hoc duties assigned by the supervisor

Job Requirements:

• Min Diploma and above
• At least 3 years of relevant working experience in database system administrative.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Job Details:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Job Requirements:

· Good Knowledge of Corporate Products (Cash Management & Electronic Banking)

· Proficient in MS Office applications

· Good in Problem solving, investigate and analysis skills.

· Good listening and communication skills with confidence in speaking to corporate clients

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• Main contact person for the third-party manufacturing and oversee the TPM operation/process.
• Responsible for implementing and maintaining the effectiveness of the Quality System.
• Support to ensure that all quality goals are met, and all practices and procedures comply with company policies, GMP principles and applicable regulations for the quality areas.
• Maintains an effective liaison and cooperative relationship with other Quality areas and Plant departments.
• Manage TPM documents, quality agreement, FMEA, ASL and TPM scorecard/KPI.
• Review, evaluate and approve all major deviations and determine the need for a corrective action. Document the deviation in the Trackwise system and perform product impact analyses.
• Review, evaluate and approve all TPM change requests for process related, commodity, raw material, SCN, QC and facilities. Initiate global change in the Trackwise system.
• Provide a constant review on the manufacturing process, equipment and facilities to assure compliance with procedures, specifications, and policies.
• Write, review and approve annual product report/product quality report.
• Actively involved in Pre-campaign activities, Post-campaign review (Track & trending program)
• Perform timely lot disposition in the SAP and LRMS/LotSmart system to meet shipment timeline and demands.
• Prepare CoA, CoC and release package for drug substance.
• Coordination of regulatory requests, including country submission, dossier review, GMP Renewal Program.

About You:

● Bachelor Degree with at least 5 years' experiences in pharmaceutical or biotech facility preferably familiar with Quality Compliance, QA Third-party manufacturing oversight and/or QA Operations.

● Knowledge of quality management system, current Good Manufacturing Practices (cGMP) and Good Documentation Practices (GDP) in a pharma or biotech facility

● Relevant QA background from pharma or biotech environment is preferred

● Familiar with Health Authorities standards (e.g., FDA CFR and EU)

● Must be team player, meticulous, strong communication, analytical and organizational skills

My client a well known medical device company is looking out for a IT Engineer to support their On-prem IT systems. Some of the responsibilities and requirements are:

Job Responsibilities

• Support Microsoft Dynamic Navision ERP system, and produce Jet Reports Support and implement new EDI solutions and applications.
• Develop and maintain EDI integration using XML
• Hardware and software installation and maintenance.

Requirements

• Minimum Diploma in IT
• Ideally, also has experience in hardware and software installation and maintenance.
• Must be strong in Navision Application support in manufacturing (inventory, warehouse management, production), finance, purchasing, sales support.
• Web development knowledge an added advantage.

How to Apply:

Interested applicants may apply by sending in your updated résumé (in MS Word format) to my email or apply directly:

Consultant: Tan Jun Jie

EA personnel reg. no.R1878852

EA License No. 17C8502

Job Responsibilities

• Understand the vision and strategies of IT Management to plan and implement initiatives accordingly.
• Propose and develop processes for new initiatives and operationalize them to improve the IT organization.
• Promote centralization initiatives across different teams in the Asia Pacific region to optimize resource utilization and improve process efficiency.
• Establish and maintain central contract registry and contract repository for the IT organization.
• Support vendors onboarding and contract engagement processes including to perform contract classification, risk assessment and materiality check etc.
• Understand the bank’s local and Head Office rules, and local regulatory requirements (e.g., PDPA, MAS Outsourcing Guidelines etc) on vendor engagement and service outsourcing to ensure all due diligent check are performed.
• Liaise with stakeholders, vendors, IT Project Managers and Legal & Compliance department to review clauses in new contracts to ensure all clauses, including both legal and commercial terms are acceptable.
• Contract owner to onboard and manage the contract of onshore and offshore vendors with multiple sub-contracts.
• Perform regular review and due diligent check on existing vendors and sub-vendors.
• Establish procurement process and guidelines for IT Department, including RFP and tendering process.
• Establish rate card for standard goods and services as a benchmark for IT organization.
• Perform analysis on procurement pattern base on procurement history and contract registry to seek benefit from vendor consolidation.

Job Requirements

• Diploma or bachelor’s degree in a relevant field such as Information Technology, Business Administration, Law, Finance, or Procurement with min. 5-7 years of related work experience
• Experience in a centralized contract management function is a must
• Good understanding in contract management process and able to understand general contract terms
• Understanding of PDPA requirements
• Professional Certificate in Contract Management, Procurement, and/or Vendor Management is an advantage
• Experience in handling contract management in Financial Institution is an added advantage
• Experience in handling contract for offshore center is an advantage
• Good communication and stakeholder management skills
• Proficiency in Microsoft Office 365 including Microsoft Excel and PowerPoint
• Good understanding of MAS’s guideline pertaining to Outsourcing, Technology Risk Management, 3rd Party Risk will have added advantage
• Able to contribute independently as well as working as a team member

To apply, please visit www.gmprecruit.com and search for Job Reference: 23861

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Responsibilities

• Collaborate with cross-functional teams to design, develop, and maintain a large-scale micro services system.
• Participate in team development efforts towards successful project delivery.
• Drive the implementation of best practices and coding standards to ensure the highest levels of software quality.
• Participate in code reviews and provide feedback to other developers.
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.
• Tackle technical and application issues proactively, with a sharp focus on high performance and low latency.

Requirements

• 5+ years’ experience as a C# / .NET / .Net Core Software Developer
• In depth knowledge and experience with core Microsoft .Net / .Net core technologies
• Extensive experience designing and developing enterprise grade software.
• Experience with message broker and middleware
• Experience with source control management systems and continuous integration/deployment environments
• Experience with automated testing Experience with agile development methodologies including Kanban and Scrum
• Experience with multi-threading and concurrency programming
• Experience with debugging, performance profiling and optimization
• Comprehensive understanding of object-oriented and service-oriented application development techniques and theories
• Strong communication skills with both internal team members and external business stakeholders

Good To Have

• Experience with working on micro services or single monolithic system with multiple modules
• Experience with container environment such as Kubernetes
• Experience with FIX API
• Experience in a FX/CFD financial / digital trading industry
• Knowledge in RabbitMQ, Fix Protocol, Unit Testing is an added advantage

What you'll get in return This is an exciting opportunity to join an exciting company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Amir at Hays on +65 6303 0726 or email [email protected] for a confidential discussion. Referrals are welcome.

Registration ID No. R1984348| EA License number: 07C3924 | Company Registration No. 200609504D

We are working with a leading firm to search for a Regional IT Support Lead.

Responsibilities:

• Provide technical support for ASEAN offices
• Responsible for IT operations and projects with End User IT Services for ASEAN offices.
• Working with senior stakeholders to deploy projects and manage capacity.
• Review and maintain knowledge on all purchased and existing supported desktop software, hardware, and systems.

Requirements:

To qualify, individuals must possess:

• Bachelor’s in IT-related discipline
• At least 3 -5 years of relevant experience
• MUST HAVE:
  1. Experienced in level 2 support
  2. Experienced in Microsoft Entra and Office 365
  3. Strong Knowledge on Microsoft 365, Active Directory Sites and Services, DNS, DHCP, and DFS.

Interested applicants, please contact Shan at [email protected] or +65 6950 0365 for a confidential discussion.

EA License no.: 16S8066 I Reg no.: R1980894

Only successful candidates will be notified.

Job Title: Corporate Sales (Know as IT Sales) ID4488)
Location: Tiong Bahru
Working Hours: Mon to Fri 8.30am-6.00pm
Salary: $2500-$4000

Responsibilities:
Reporting to the Sales Director, you play a vital and rewarding role in the dynamic & growing sales team focusing in selling IT services & solutions to large SMEs & MNC customers. You are responsible for a full sales cycle, from hunting to developing and bringing deals to closure. Part of your account management effort, you will be also tasked to handle existing customers with new IT projects and business opportunities. There will be excellent career progression for you to become a team lead in the department & eventually heading a business unit of your own, prior good results after a period of time.

• Carrying out direct sales activities to acquire new customers (B2B) by calling & visiting prospective customers through given company’s client base &/or own contacts
• Build good rapport and expand business opportunities with existing customers
• Attending weekly sales meeting and provide updates in sales developments
• Submitting sales funnels via cloud software timely & achieving monthly/ quarterly sales target
• Work closely with internal pre-sales team (& tech folks) and key technology partners on given leads and business opportunities
• Assist in identifying business opportunities in Gebiz & related portal and submission ITQ (Invitation-to-Quote) timely
• Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’
• Identifying customers’ requirements, prioritizing initiatives and executing good action plan to achieve success in this role

Requirements:
• At least 1 year of corporate sales experience in relevant industry
• Minimum diploma & above in IT/ Business/ Marketing or related field
• Strong sales or business development background with proven track record in enterprise solutions selling
• Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services
• Equipped with good presentation and negotiation skills
• Competencies in building executive level relationships – abilities to reach to decision makers & strong influencers
• Independent, resourceful, good analytical and communication skills
• Strong sense of responsibility, hardworking, able to perform under pressure
• Zero or less working experience candidates are most welcome – you will be considered in a junior position and training will be provide

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

(EA Reg No: 20C0312)

Benefits Summary:

• Up to $4000 + Bonus
• 5 Days work week (Alt Sat)
• Working Location: Tuas, West

Responsibilities:

• Performing fault finding, diagnosis and repair (e.g. Electronic Components, Circuit Boards etc)
• Provide excellent customer service at all times
• Utilize a wide variety of tools to repair parts as efficiently as possible
• Ensure compliance with safety standards and regulations
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Requirements:

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• Fresh graduates are welcome to apply. For Senior IT Executive, at least 2 years’ experience in the IT field in a relevant role is required.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and task management skills.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

As an e2i Senior/Principal Specialist, you will be part of the team to create an impact on the employment and employability of jobseekers and working people through the creation, development and delivery of integrated employment solutions via various outreach initiatives, and collaborations with partners to promote e2i’s career services to individuals. The role requires you to coach, provide career advisory and job match jobseekers to jobs. You will also need to work in close partnership with other business units within e2i and the NTUC.

You will assist the Team Lead to enhance the employment and employability of workers through the following:

• Coach jobseekers to achieve their goals, e.g. to be placed in jobs, and help jobseekers to be job ready.
• Work with both internal and external partners to ensure the smooth and efficient operations of the career centre.
• Plan and implement outreach initiatives to promote e2i’s career services for individuals.
• Draft case notes, analyse and recommend strategies for jobseekers to be able to be placed in a job, this may include sharing training courses and sharing best practices on resume writing, interview skills and so on to achieve placement targets.
• Use career coaching techniques to drive successful job matching outcomes for jobseekers and working people on a 1-1 or group basis, as well as handle in-depth more challenging jobseeker profiles.
• Monitor, track and analyse the progress of jobseekers, and follow up with jobseekers if they are unable to be placed in a job in a timely manner.
• Build and maintain relationships with new and existing stakeholders (e.g. government, private partners).
• Liaise and manage appointed training providers to deliver employment facilitation services to stakeholders (e.g. through events, job fairs, etc).
• Assist in managing the deployment of coaches required for outreach engagement and monitor their performance such as workload and Key Performance Indicators (KPIs).
• Manage feedback and appeals that come through various channels pertaining to e2i career services.
• Coordinates daily activities, ensure compliance with regulations and internal policies, monitor the achievement of objectives.
• Continuous refinement and implementation of customer service operations and process improvements.

Job Requirements:

• At least 5 years experience in job matching/recruitment/human resources/career coaching/career development facilitation/social work/counselling will be advantageous.
• Possess strong interpersonal skills and ability to engage jobseekers, network and work across boundaries to foster greater partnerships and collaboration.
• Good analytical skills, with the ability to write reports and case notes independently.
• A growing leader and team player with good relationship management.
• Able to identify gaps and provide solutions to improve processes.
• Possess excellent verbal and written communication skills.
• Be highly self-motivated, resilient and able to multitask.
• Meticulous with good time management and organisation skills.
• May be deployed to different career and job centre and other event venues island-wide.
• Flexible to accommodate to adjusted work schedules, evenings, and weekends when required to serve workers / jobseekers needs; in which time off will be offered.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Job Description

• To support the technical aspects and maintain equipment sufficiency for Physical and Hybrid Annual General Meeting / Polling Events
• Setting up and clearing off venues to support back-to-back meetings and events
• Packing/Unpacking equipment for meeting sessions
• Checking and maintaining of equipment sufficiency
• Ensure audio and video connectivity throughout the meetings and events
• Ensure network and system availability throughtout the meetings and events
• Coordinate on client's requirement for their meeting
• Able to troubleshoot and rectify under pressure of time when problem arise
• Coordination of schedule for ad-hoc event crew, marking of attendance, preparation of timesheet (when required)
• Carry out any other duties that may from time to time be assigned
• Most of the time reporting to office for work (Normal working hours: 8:30am - 5:30pm), may be required to work overtime. Any overtime hours will be compensated by time off in lieu

Requirements

• Good Microsoft Product knowledge: Windows 10 Operating System and Office 365 or Office 2019
• Good knowledge to setup Local Area Network and structured cabling
• Good communication skills is an advantage
• Able to work late hours and on weekends for the last 2 weeks of April 2024 (when required)
• Have past experience in managing or supporting events
• Have past experience in facilitating live questions and answers (Q&A) and/or live polling
• Candidates on vacation or NSF awaiting enlistment are welcome to apply

Job Summary

We are seeking for an experienced Security Operations Specialist who will be responsible for implementing, managing, and overseeing the operational components of their information security program.

Mandatory Skill-set

• Degree in Infocom Security, Cyber Security, Information Technology, Computer Engineering or Computer Science;
• Has 2-3 years experience in Security Operations, Security Incidents, Security Reviews, Security Reporting, and Security Training for a variety of security tools and technologies;
• Fresh graduates are welcome to apply;
• Strong hands on experience / knowledge of IT of different domain (Infrastructure, Network, Application, AD, Microsoft, Cloud);
• Knowledge and understanding of security protocols, encryption, and other aspects of network security technologies;
• Strong problem-solving abilities and ability to manage multiple tasks concurrently;
• Excellent written and verbal communication skills, with the ability to effectively present to both technical and non-technical audiences;
• Possess personal integrity, and the ability to professionally handle confidential matters and demonstrate a high level of judgment and maturity.

Desired Skill-set

• Professional certification(s) such as CISSP, CISM, CEH.

Responsibilities

• Assess and respond to security incidents, implementing preventative measures, and educating staff on security protocols and best practices;
• Responsible for administering, operating and optimizing security solutions such as SIEM, EDR, DAM, FW, AV, Email Security, and PAM;
• Involved in conducting regular Security Incident Response exercises and driving all aspects of Security Incident Management;
• Perform regular security reviews and audits to identify potential vulnerabilities and risks.
• Compile and present regular security reporting to management, stakeholders, and regulators as necessary;
• Perform routine assessments of security controls to ensure functionality and effectiveness;
• Keeping up to date with latest industry trends, threats, and vulnerabilities to ensure the company's security tools and practices remain up-to-date;
• Collaborate with different teams to ensure the secure design and implementation of applications, network infrastructure, and information systems.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

As an IT Support Executive, you will be a part of the project team to support the IT Business Relationship Manager and Regional IT Team in successfully implementing IT systems to improve business efficiencies and be the leader in Proptech. The role requires the candidate to:

• Transform business needs into epic/user story and work with technical team to drive toward delivery.
• Part of a scrum team and he/she will lead the sprint planning session by providing business goals and priorities.
• Align immediate business needs to longer term strategy system roadmap by working closely cross workstreams.
• Partner closely with QA testers and developers to ensure quality deliverables.
• Forge strong working relationship with business stakeholders to handle their new requests, operation issues or queries.
• Supports delivery of project(s) through to initiation, requirement analysis, design, build, testing, implementation and closure
• Supporting business transition and helping to establish change, providing training and documenting user guides.

Requirements:

• Minimum 4 years of business analyst experience required.
• Experience in IT project implementation, Agile preferred.
• Experience on enterprise application platforms
• Excellent problem-solving skills with ability to navigate technology and organizational issues to complete project tasks
• Positive, collaborative and solution-oriented attitude
• Knowledge of Real Estate preferred
• Excellent knowledge on IT solutions, new technologies and understand technology trends
• Excellent written and communication skills. Strong organisational, interpersonal, and analytical skills.

If working in a dynamic and rewarding team environment appeals to you, then we want to hear from you.

Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities Desktop Support Engineer (Navision System):

• Provide support and maintenance for the ERP system.
• Perform programming for e-commerce platforms and participate in website design and development projects.
• Design and develop websites according to specified requirements.
• Troubleshooting and provide training to end user.
• Offer support for implementing new EDI solutions and applications, including developing and maintaining EDI integrations using XML.
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology or other relevant field of studies
• Minimum 2 years of relevant working experience in ERP System Implementation and Maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

WHO WE ARE:

PALO IT is a global innovation consultancy and Agile software development company dedicated to helping organizations embrace tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 11 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico and Colombia).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore and Hong Kong, currently working towards certification across all other locations.

YOUR ROLE:

An exciting opportunity awaits you to join a newly created team at PALO IT, where you will play a crucial role in driving strategy, research and impact. As Principal Consultant, your success will be measured by your ability to contribute to lead generation, nurture and qualify leads into prospects, and ultimately convert prospects into opportunities. You will be responsible for researching strategic topics, developing compelling insights, and turning them into actionable plans for our clients.

YOUR RESPONSIBILITIES:

1) Driving Thought Leadership for strategic offerings

• Develop a content pipeline and identify content topics to engage potential clients and generate leads.
• Create thought leadership content that resonates with our target audience.
• Ensure that case studies showcase successful project deliveries and effectively convey their stories.
• Extract impactful storytelling from past experiences to enhance marketing and sales efforts.
• Accountable for facilitating lead generation events with support from marketing teams.
• Conduct client workshops to nurture and qualify prospects, helping them progress into opportunities.

2) Proposal creation

• Collaborate with the Managing Director, the Chief Strategy and Impact Officer, the sales and marketing team to provide context-setting content related to industry trends, macro trends, and emerging technologies relevant to each proposal.
• Create content outlining proposed solutions and methodologies, aligning them with strategic topics.

3) Strategic account planning

• Work closely with the Managing Director, the Chief Strategy and Impact Officer, the sales and marketing team to contribute to the development of key account strategies.
• Provide consulting support in creating key account plans to maximize sales potential.
• Offer insights on cross-selling and up-selling opportunities to key accounts.

4) Project delivery (1 to 2 days per week)

• Kick-start strategic engagements with clients.
• Act as an SME on specific client's engagement.
• Bring research and strategic insights to existing clients’ engagements.
• Foster strong relationships with Senior Stakeholders
• Mentor Senior consultants on domain related strategic topics

WHO YOU ARE:

Must-Have:

• Exceptional storytelling, presentation, and communication skills.
• A strategic thinker who can read, digest, and synthesize information from various sources to develop valuable client points of view. Make the abstract, concrete.
• An action-oriented individual who takes a leading role in collaborating with marketing and sales teams to drive lead generation, nurture leads, and convert prospects into opportunities.
• A strong commercial acumen to identify value in the ambiguity and uncertainty of the current Tech and Business environments where all trends and tensions compete.
• A strong problem solver who has ability to work alone and take ownership of projects and identify when to pull other resources to unlock roadblocks.
• Experience in strategy consulting, with a proven track record of delivering results.

Should-Have:

• 5 to 10 years of experience at a boutique strategy consulting firm or in a similar role.
• Prior B2B sales and marketing experience.
• Experience in designing and facilitating lead-generation events.
• Experience in designing and facilitating client-facing workshops.

Join us in this challenging role where you'll have the opportunity to leverage your expertise and creativity to make a significant impact on our clients' success. If you are a proactive and results-driven individual with a passion for delivering insights-driven solutions, we'd love to hear from you.

MORE ABOUT PALO IT:

Using our B Corp certification and WEF status as our north star, we’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 11 of our offices across the globe
• Attain 90% happy employees at PALO IT

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training
• Entrepreneurship & intrapreneurship

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities:

• Assume responsibility for the complete software development lifecycle, including design, coding, testing, and documentation.
• Contribute insights to product management initiatives, fostering innovation and actively participating in process improvement efforts.
• Collaborate within the product development team to deliver PKI security-related products for both web and mobile platforms.
• Collaborate effectively with cross-domain teams to engage customers in requirement gathering, technical training, and successful project delivery.
• Work closely with the development team to plan, execute, and maintain routine modifications, enhancements, or upgrades to PKI security products.

Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum of 1 year of practical experience in application development, highlighting a profound understanding of either Java or PKI
• Experience with programming languages such as Java, JavaScript, JQuery, .Net, HTML, JSON, and SQL.
• Hands-on experience and expertise in PKI cryptography, inclusive of proficiency in certificate lifecycle management, Two-Factor Authentication (2FA), and diverse encryption methods will be an added advantaged.
• Strong interpersonal and communication skills, essential for effective collaboration and conveying technical information.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsible for maintenance of IT infrastructure. Co ordinate and implement new systems to expand existing infrastructure

Job Responsibilities:

· Day-to-day troubleshooting of PCs, servers and network

· Liaise with external vendors for servicing and support of IT infrastructure

· Coordinating and implementing of new equipment / systems

· Assist in the setting up of IT equipment for club events

· Maintenance of IT infrastructure including patching, updating, AV scanning, and backups

· Maintenance of IT infrastructure including:

• Network – LAN, Wireless, VOIP etc
• Hardware – Club2000e and various modules, Active Directory, Terminal Server, WSUS, Firewall, VOIP, Mail, Web etc
• Software – Operating Systems, Software Products, Software Licenses.

· Provide advice to internal departments on new and existing IT-related equipment

· Record and write minutes of meetings for IT sub-committee

· Provide related IT training to staff

· Any ad-hoc work as assigned by IT Snr Manager/General Manager

Requirements

· Minimum Diploma

· Fresh graduates are welcome to apply

· Knowledge of best practices in IT administration and system security

· Good interpersonal and communications skills

· Ability to listen and active problem-solving skills

· Ability to identify issues, recommend and implement strategies to resolve problems and manage issues effectively