Job Title: Technical Support (ID4534)

Location: Pandan Cres

Working Hours: Mon to Fri 8.00am-5.00pm

Salary: $3000-$4000

Job Descriptions:

• Provide after-sales technical support to all local and regional customers.

- Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all products

- Provide technical advice and recommendations to customers to resolve issues

- Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers

• Liaise with HQ and subsidiaries companies for any product or technical issues.

• Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.

• Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Electrical Engineering or equivalent.

• At least 1 - 2 years of quality engineering experience working in manufacturing environment.

• Experience in auditing to the requirement of ISO quality system standards will be an added advantage.

• Demonstrate responsiveness and promptness in meeting company’s needs.

• Act with a high level of integrity.

• Act resourcefully to ensure that work is completed within specified time and quality.

• Willing to travel.

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens.

Role and Responsibilities

• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Provide prompt and accurate feedback to customers
• Refer to internal database or resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with clients to ensure the systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Maintain jovial relationships with clients
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Service Desk Support Consultant (L1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients

Education Qualifications and Requirements

• Diploma in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Basic knowledge of cloud concepts and networking,
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

As a Reservation Executive, We Rely On You To

• Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
• Assist to maintain effective booking processes and follow through guest bookings
• Deliver an exceptional customer experience at the point of booking with both telephone and email reservations
• Assist in handling reservation sales and guest requests in a professional and efficient manner

We Are Looking For Someone Who

• Has a passion for customer sales
• Preferably has experience working in reservation and with relevant hospitality background
• Loves interacting with guests
• Has strong interpersonal skills and communication skills
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Community Resource, Engagement and Support Team (CREST), serves as a community outreach for people with or at risk of mental health conditions including dementia and their caregivers. CREST conducts outreach events/activities to promote and increase mental health awareness as well as targeted case finding to identify those with mental health needs.

The Programme Executive (CREST) is a support role who provides the daily administrative and operational support to the team, for the purpose of CREST service development and implementation. He/ She organizes the logistics &/or resources to ensure the smooth running of CREST services. He/ She may also be involved in coordinating outreach events and activities.

Roles & Responsibilities:

• Outreach to community in providing administrative or logistical support to the team in running client-related support and other CREST activities
• Assist in coordinating and planning outreach and engagement events with other community partners and agencies.
• Conduct screening for clients referred from other service partners and those at risk within the community with an agreed upon identification tool (AMT / EBAS / etc).
• Provide dementia/mental health awareness and information on managing dementia, coping strategies for all clients reached out, including those identified to be at risk, and their caregivers.
• Provide basic emotional support to all clients or caregivers of persons with dementia/metal health or at risk of dementia/mental health issues.
• Assist Social Workers in monitoring assigned clients and to follow-up on client needs until the handover is completed.
• Coordinate care support to client where necessary.
• In-charge of timely data collation and quarterly report submission, as well as generate reports, in accordance to the CREST programme.
• Store and maintain data and documents, in accordance to the CREST programme requirement, as well as the prevailing personal data protection and security guidelines.
• Plan, develop, and conduct home-based or centre-based cognitive stimulation engagement activities for CREST client and their caregiver.

Candidate Requirements

• Possess a diploma certification or relevant social service certification.
• Non-Diploma holder with social service experience will be considered.
• Good communication and interpersonal skills.
• Passionate to work in the mental health sector and community service sector.
• Outgoing and sociable personality with keen interest to work with people on one-to-one basis or centre-based group activity.
• A well-organised, meticulous team player who can also work independently.

As a Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Cashiering duties at the Jackpot Room.
• Reconciliation of daily transactions and cash floats.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Minimum 1 years of working experiences in Jackpot Room.
• GCE O or N Level.
• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Basic computer skills.
• Able to work shifts, weekends and public holidays.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

We are seeking a dynamic and motivated individual to join our team as a Junior Technical Support Specialist with a focus on customer support. The ideal candidate will play a crucial role in assisting customers with technical issues, ensuring their satisfaction, and providing excellent customer service.

Responsibilities:

• Provide technical support to customers via phone, email, and chat channels.
• Assist customers with troubleshooting, diagnosing, and resolving technical issues related to our products or services.
• Collaborate with cross-functional teams to address complex technical problems and escalate issues when necessary.
• Communicate technical information in a clear and understandable manner to non-technical customers.
• Maintain accurate records of customer interactions, technical issues, and solutions.
• Follow established processes and procedures for documenting and resolving technical support cases.
• Assist in creating and updating technical support documentation, FAQs, and knowledge base articles.
• Stay updated on product knowledge, new releases, and technical advancements to provide accurate information to customers.
• Collaborate with the customer support team to ensure a seamless and positive customer experience.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Previous experience in a technical support or customer support role is preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Familiarity with technical support tools and software.
• Basic understanding of networking, software applications, and troubleshooting methodologies.
• Positive attitude and eagerness to learn and adapt.
• Flexibility to work during weekends and holidays if required.

Job Title: Sales Support ( Freight forwarding ) (ID4441)
Location: : Paya Lebah
Working Hours: Monday to Friday 8.30am-5.30pm, Sat 8.30am-12.30pm
Salary: $2500-$3000


Job Description
• Prospect, source opportunity through research, leads, prospective listing to grow new customer base and nurture existing customer relationships via cold-calling
• Deliver consistent high-quality customer services by possessing customer focus attitude, with the ability to recommend an appropriate solution and creating value
• Collaborate and coordinate with internal stakeholders to develop and improve customer’s experience
• Increase customer base and revenue through awareness of local market trends and intelligence
• Other ad-hoc duties as required

Requirements
• 2 to 3 years’ experience in Freight Forwarding industry.
• A team player and self-motivated individual
• Basic knowlegde of Incoterms / Freight operations

Job Description for Customer Relation Executive:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relation Executive. The ideal candidate will be responsible for providing exceptional support and assistance to our customers, ensuring their satisfaction and addressing any inquiries or concerns they may have.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Provide accurate information about products, services, and policies to assist customers effectively.
• Resolve customer issues and concerns in a timely and efficient manner.
• Collaborate with other departments to ensure customer needs are met and issues are resolved.
• Maintain accurate and detailed records of customer interactions and transactions.
• Follow up with customers to ensure their concerns are resolved to their satisfaction.
• Stay updated on product knowledge and company policies to provide accurate information.
• Identify and escalate complex issues to the appropriate department for resolution.
• Assist in developing and maintaining customer support procedures and documentation.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Proven experience in a customer support role.
• Excellent communication and interpersonal skills.
• Ability to handle challenging customer situations with patience and empathy.
• Strong problem-solving skills and attention to detail.
• Familiarity with customer support software and systems.
• Ability to multitask and prioritise in a fast-paced environment.
• Positive attitude and willingness to learn and adapt.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities

• To handle full set of accounts
• Perform inter-company billings
• Management reporting
• Monthly bank reconciliations
• Closing of monthly/ quarterly/ yearly accounts
• Ad-hoc duties as and when assigned by Head of Department (HOD)
• Perform payroll calculations and transactions including CPF
• Assist with audit completion and handling auditor queries when required.

Requirements

• Diploma in Accountancy, LCCI, CAT or its equivalent
• Minimum 5 years of relevant working experience in accounting
• Able to start immediately or within short notice preferred
• Positive personality & disposition, with good working attitude
• Meticulous and willing to learn
• Proficient in MS Office
• Willing to work at S589622 on fully office based arrangement
• Working Hours: Mon – Fri 8.30am – 5.30pm & Alternate Saturday 8.30am – 12.30pm.

Thank you for your interest in this position. Only short-listed candidates will be notified.

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative, and responsive TAE sector. Innovation Centre (IC), a division under IAL, leads the learning innovation with and for the Training and Adult Education (TAE) sector through programmes and initiatives. The Centre’s objective is to advance the development, proliferation and adoption of proven innovative learning solutions. IC is made up of 3 teams – (i) Adoption and Acceleration, (ii) Exploration and Development and (iii) Innovation Support Services.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

Job Description

Reporting to the Principal Manager, Innovation Support Services, this position is to support the administration and management of grants and financial and administrative matters of the Innovation Centre.

Key activities related to these responsibilities include:

1. Manage efficiently and effectively the management and disbursement of grants offered through IC’s programmes. This includes but is not limited to duties involving verifying and reviewing budget proposals, processing budget variation requests, verifying fund disbursement requests, and processing fund disbursements.
2. Ensure proper record keeping and compliance with all grant governance, finance, and auditing requirements.
3. Administer and manage contracts.
4. Support the centre in matters relating to finance and administration (e.g., division’s budget preparation and tracking of budget expenses and utilization, division’s procurement, etc.). This includes financial analysis, preparation and consolidation of documents for management reporting.
5. Participate in the planning and/or organising of IC’s events and activities, when required.
6. Support the maintenance of the IC’s microsite.
7. Any other duties, including cross divisional projects or events, that may be assigned by the management from time to time to meet the needs of the organisation and changing environment

Job Requirements

• Minimum diploma in finance and budget management.
• At least three years of working experience, preferably in finance, administration and operations.
• Demonstrated ability in meeting deadlines and dealing with financial figures.
• Possess good problem-solving and critical thinking skills.
• Ability to work independently and as a member of a team.
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits (Dental, WFH Equipment, Gym Memberships, etc.)
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Job Responsibilities:

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

Job Description

The successful candidate will provide research and administrative support for the various studies within the Office of the Provost (PVO).

The candidate should possess strong communication and interpersonal skills, as he/she will work closely with academics, students, and other administrative executives. The candidate’s proficiency in multitasking and attention to detail will enable him/her to efficiently manage diverse program administrative tasks and projects within specified timelines.

The candidate will report to the director, engaging in a diverse range of responsibilities including, but not limited to:

• Provide research and administrative support for the studies.
• Prepare and collate data, documents, updates on research milestone, results and reports related to the studies.
• Participate in the studies e.g., data collation, attending and facilitating student focus groups etc.

Job Requirements

• Degree in any discipline
• 1 to 2 years of relevant working experience
• Able to work independently
• Team player and possess good communications and interpersonal skills
• Proficient in Microsoft Office applications
• Experience in the use of data analysis software is an added advantage

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 1 – 3 years experience in customer service, preferably in the Healthcare industry;
• Have a background in quality management and / or service excellence programmes;
• Data protection officer (DPO) experience is highly advantageous;
• Customer service training experience would be advantageous.
• Good communication (oral and written) skills;
• Resourceful and self-directed;
• Team player;
• Leadership qualities;
• Good PC skills especially Word, Excel and Powerpoint;
• Enjoy working and helping people at all levels;
• Ability to work in a fast-paced environment;
• Knowledge of statutory regulations and quidelines pertaining to all aspects of healthcare.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Job Title: Accounts Executive (ID8107)
Location: Tuas
Working Hour: 5 days work
Monday – Friday 8am-5pm
Salary: $2500 - $3300

Job Description:
• Responsible for a full set of accounts (AR, AP, GL and month-end closing)
• Responsible for day to day data-processing
• Prepare and submit GST to IRAS quarterly
• Handle monthly reports
• Perform monthly inventory reconciliation & attend yearly stock take activity
• Maintain Fixed Assets Register and ledger
• Prepare audit schedules and bank reconciliation
• Assist in cashflow and accounts receivables management
• Handle petty cash claims
• Positive working attitude, independent and willing to learn
• Assist in ad-hoc duties assigned from time to time

Requirement:
• Process at least a Graduate Diploma /Bachelor's Degree in Finance/Accountancy or equivalent
• Experience in full set accounts knowledge
• Proficient in Accounting Software – ERP
• Strong Excel knowledge and application
• Mature, self-motivated, independent, and able to multi-task
• Keen to learn and possess a positive attitude
• Salary will be based on the qualification and experience

• Job Description
• You need to understand the management of company operations and processes. You will need data
• analytics to monitor performance, identify insights, and enable data-driven in the company. You will be required to participate in the management of project processes and project timelines.
• Perform detailed scoping of the project by working closely with all functional leads – including the alignment of the workstream’s outcome, responsibilities, task lists and timelines.
• Delegating on behalf of the manager.
• Weighting in on decision-making processes by presenting reasonable, fact-based points of view.
• Carrying out specific projects or tasks as instructed by the manager.
• To handle any related administrative tasks.
• 
  
• Requirements
• · Proficiency in MS Office (Word, Excel, Outlook and PowerPoint).
• · High level of interpersonal skills in handling sensitive and confidential situations and documents.
• · Proven ability to manage flexible schedules.
• · Minimum 3-years management executive work experience in Singapore.
• · Diploma and Bachelor’s degree in Business Management and Administrative Support are preferred.

Depending upon the level of competency and prior experience, incumbent shall have appropriate responsibilities and shall be guided through The Sciente Way to deliver the Value-Innovation in Technology Recruitment Consulting.

Mandatory Skills:

• A focused, disciplined and an ambitious person with a strong desire to grow career within IT Talent Search & Recruitment Consulting;
• Ideal candidate shall be self-driven and results oriented with an aptitude for ‘continuous learning’;
• Excellent track-record in consistently delivering results is a must;
• Excellent command over written/verbal English; excellent inter-personal skills; natural aptitude for prudence & customer service;
• A person with a desire to live a meaningful life and with high integrity.

Desirable skill(s):

• Proven track record in managing a team or portfolio of clients is an advantage.

Job Requirements:

Depending on the level of competency and prior work experience, responsibilities shall be:

• Team management and/or 360° client & candidate management or industry management shall be offered with a mutual agreement;
• An opportunity to hire, develop and manage the team’s productivity as per the demand of the business may be offered to the right incumbent:Ensuring the team complies with Sciente values, policies and all laws;
• Ensure the end-to-end recruitment consulting/search process is followed:Understand the requirements from technology, business & needs perspective with a consultative approach;
• Formulate the right strategy for the assignment;
• Use various techniques to search & attract the right candidates globally;
• Review/assess the potential candidates’ career goals, job & behavioral competencies to meet the desired expectations;
• Recommend/present the summary of short-listed candidates;
• Manage the candidate’s expectations with full transparency;
• Manage the logistics until the successful on-boarding;
• Work towards exceeding the agreed KPIs to grow the portfolio of assignments.
  

If you are talented, crave to succeed in a meaningful way by helping clients, candidate and community, and need freedom to achieve the desired goals, we are excited to hear from you!

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured and only short-listed candidates shall be notified.

EA Licence No. 07C5639

Main Responsibility

• To ensure delivery of SLA's with customers in a fast growing sector, including managing/ implementing operations for existing and new customers in accordance with the SF warehouse standards.
• Reviews monthly warehouse operation performance, provide solution to drive for operational excellence
• Negotiate with Suppliers/ Vendors / Contractors for the Contractual rates and services & products
• Build a strong win-win customer relationship so as to ensure customer retention and development solution to growth existing business
• Frequently review, align and keep Direct Manager updated information on operational issues and performances indices such as customer profile, Space Management, Resources management , Operating procedures, etc
• Manage the planning process to ensure all daily operation activities are executed and meet according to the customer & country service levels
• Conduct weekly debriefs / monthly reviews, staff & team meetings to ensure operational performance and issued are resolved
• Actively promote the exchange and adoption of Best Practices within the country to leverage collective learning and to improve consistency and productivity
• Continually review and improve business processes to improve productivity and add value to SF Express services
• Manage the effective implementation and use of the appropriate technology in all sections of the service chain, to enhance service and improve productivity
• Manage resource and costs (budget) appropriately, and hold accountability
• Develop a high-performance service culture within the functional team. Plan, organise and direct an efficient and effective operation team
• Lead or act as a core member on projects or programs supporting commercial/s trategic wins or internal initiatives.

Requirements

• Diploma or bachelor’s degree in Logistics / Supply Chain Management or Business related disciplines preferred.
• Min 5 years of experience in warehousing
• Min 3 year managing an operational functional team
• Detail oriented , Organized with strong business sense.
• Good interpersonal and communication skills
• Good command in written and spoken English and Chinese , proficient in Mandarin.

Full-Time/ Permanent

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

Full-Time/ Permanent

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

A. Overall Purpose Of The Job

The Procurement Executive is responsible to source, negotiate and purchase materials from both local and oversea vendors. Evaluate vendor’s quotation to ensure that they are in line with the technical and commercial specifications required by our clients. The primary function of the role is to ensure internal and external client satisfaction throughout the entire end-to-end order process. Evaluate supplier performance based on quality standards, delivery time & best prices and ensure all the criteria are met according to the organizational requirements and expectation.

B. Key Responsibilities

· Processing purchase orders – i.e. raising purchase orders, dealing with suppliers and following up order confirmation, follow up on deliveries with suppliers and updating delivery date information in ERP system.

· Resolve issues and queries with products liaising with goods receipt-in, inventory, ensuring that any issues are resolved quickly with internal team members and 3PL partners.

· Coordinate delivery documentation – e.g. Commercial Invoice and Packing List where required in coordination with suppliers and CSE Team (for Drop-Shipments), freight forwarders and/or 3PL partners.

· Ensure continuity of service delivery by completing receipt in transaction in a timely and professional manner.

· To work closely with Customer Service Team to resolve products enquiries and to ensure orders can be entered in ERP System accurately.

· Respond to client’s Request for Quotes in a timely and organized manner.

· Timely update on product costs changes and communicate new cost to Pricing Team to ensure new sell prices will be updated in all product catalogues.

· Resolve out of stock, discontinued, long lead time products by working with suppliers and procurement manager for suitable product alternatives to CSE Team to be presented to end-clients for consideration.

· To create new products code in ERP system under the supervision of the Procurement Manager and provide timely and accurate product description updates in ERP system and to ensure data is always accurate and up to date.

· Ensure data integrity of information entered through quality assurance work audits and process audits

· Responsible for implementing internal procurement strategies to cater to high delivery and

short lead time requirements

· Undertake any other ad-hoc duties as assigned

C. Job Profile

Required Skills and Knowledge

• Demonstrates the ability to audit data for entry accuracy and recognize inconsistencies with output

• Proven ability to work independently

• Demonstrates effective attention to detail and the development of alternative plans to ensure satisfactory delivery of supplies in accordance with contract terms

• Proven proficiency with alpha-numeric data entry skills which include rapid and accurate entry

• Must possess excellent communication skills with internal business stakeholders and with suppliers.

• Demonstrates intermediate level proficiency in the use of computer based systems, including but not limited to word processing, spreadsheet, email, and/or database applications. Knowledge of manufacturing or inventory control systems helpful. ERP experience preferred

Required Competencies

• Resourceful, self-driven, proactive and independent worker

• Proficient in use of MS Office Applications- Words, Excel and SAGE X3 (Preferred)

• Possess great organization skills

• Hardworking and meticulous with positive attitude

• Possess good communication and interpersonal skills

• Able to work well under stress in a fast-paced environment

• Knowledge of medical equipment and supply chain (preferred)

Required Work Experience

• Preferred 2 years relevant working experience in a similar capacity preferably in Medical Supplies Distribution, Clinic Operations, Marine/Offshore industry

Required Qualifications

• Min Diploma in Procurement / Marine / Engineering or equivalent certifications

Required Languages

• Excellent spoken and written English

Job Title: QA Executive (ID8104)

Location: Lakeside

Working Hour: 5.5 days work (Alternate Saturday)

Monday – Friday 9am-6pm

Satursay 9am-1pm

Salary: $2600 - $3000

Job Description:

• Conduct process verification and validation exercise (i.e. SOP/ Machinery/ CCP verification, new product launch process observation, machinery cleanliness check via ATP swab, weighing scale verification, monthly facilities check, mock recall exercise, FG shelf-life verification and to put in records).

• Perform daily periodic walk-around of production, warehouse area to ensure compliance to in-house GMP, GMP and GWP, FG specifications and SOP.

• Conduct monthly checks and data analysis on retention samples to evaluate product stability.

• Coordinate with microbiological laboratory for sample collection and lab reports.

• Collect information and data to conduct trend analysis.

• Participate in trials and follow up on required information.

• Supervise and ensure the handling and processing operations are in accordance with the general guidelines of Halal food within the premises.

• Conduct periodic checks on delivery trucks’ pre-cool and supply chain temperature to ensure cold chain management and follow up with drivers and vendors for corrective actions.

• Conduct random checks on incoming raw material to ensure product wholesomeness, free of foreign material and defects etc.

• Follow-up with Procurement on investigation and corrective actions on raw material complaint / feedbacks.

• Prepare and maintain raw material specifications, in-house process procedures and documentation (checklists, microbial test report, COA, complaint log, vendor evaluation form, calibration report, traceability invoices / production planning / certificate etc.).

• Ensure quality and food safety standards of FG are maintained through scheduled lab test, sensory evaluation and conduct process checks.

Regulatory Support

• Assist in internal audit.

• Support external customer and regulatory audits i.e. FSSC 22000, 3rd party supplier assessment.

Import and Export Management

• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.

Vendor Management

• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up e.g. pest control, cleaning chemicals, weighing scale, metal detector, microbiological laboratory.

Customer Management

• Provide support to customers’ request e.g. questionnaire, product specification, shelf life lab test reports.

• Assist in investigation and follow up with investigation report.

Training

• Preparation of training materials e.g. photos, attendance sheet, assessment.

• Coordination with HODs on training schedule.

• Conduct training

Ad-hoc Duties

• Any other duties assigned by QA manager

Requirement:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent.

• Required skill(s): Computer Skill, MS Excel, MS Word.

• At least 1 year(s) of working experience in the related field is required for this position.

• Relevant experience in Food & Beverage industry is an advantage.

• Bilingual in English & Mandarin [to liaise with Mandarin speaking associates & employees

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

Job Description

The successful candidate will provide support for the programmes/courses offered by Core Learning and carry out the general administrative duties.

• Provide support in the administration of the programmes / courses offered by the department.
• Manage vendors and payment matters.
• Handles students’ enquiries.
• General administrative duties such as collation of data, preparation of reports, information updates.
• Other duties as assigned.

Job Requirements

• Degree in any discipline, with at least 2 years of working experience
• Proficiency in Microsoft Office applications
• Ability to multi-task and work under pressure
• Mature, meticulous and possesses a high level of discretion and integrity
• Resourceful team player who is able to work independently and display initiative

What Do We Offer

At SUSS we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement Subject to Job Role
• Medical Benefits
• Flex Benefits Dental WFH Equipment Gym Memberships etc
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Full-Time/ Permanent

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

Responsibilities:

• Lead and supervise a team of technicians on the day-to-day operations
• Attend to user request/reported breakdown, to investigate, check and analyse the requests/faults
• Liaise with Consultants on technical issues and coordinate the site activities with subcontractors
• Prepare and manage quotations for improvement, repair and rectification works
• Verifying contractors’ quotations, service reports and invoices
• Issuing of Purchase Order to contractors and ensure works carried out accordingly to quote in timely and orderly manner
• Conduct regular building inspection with accordance to NEN2767 inspection standard
• To conduct general inspection and provide inspection report with recommendation when require
• Assist in emergency drills and provide logistic support for any events held in the building
• Any other ad-hoc FM related duties

Requirements:

• Degree in Civil & Structural recognised by PE Board
• Experience in IFM related field
• Experience in Geotechnical will be an advantage
• Experience in Critical Environments (Data Centre / Cleanroom / Semiconductor plant) is an added advantage
• Able to work in a fast paced environment