Our Client, in the Construction Industry located in the West has opening for Operation Admin Executive.

• 5 Days Work Week
• Transport Provided
• Variable Bonus

Responsibilities

• Follow up with outstanding payment
• Coordinate with Operations Department and Sales & Marketing Department in project executions including processing customer purchase order, creating delivery orders and return forms, arranging equipment testing and maintenance, as well as responding to customer requests, clarifications and resolving any issues with customers as soon as possible.
• Prepare and submit tax invoices, progress claims and statement of accounts to customers as well as following up with customers on receivable and final accounts for completed projects.
• Liaise with vendors to support project executions and verify vendor invoices against tasks completed before submitting to Accounts Department for timely payment to vendors.
• Perform asset, inventory and financial reconciliation with Accounts Department and generate monthly reports for Management.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short-listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Job Description:

• Ensure clinic’s compliance with PHMC and MOH standards
• Responsible for procurement and inventory management
• Knowledge of dental and clinical materials and consumables is an added advantage
• Assessing the budget to ensure annual profit goals are met
• Manage and increase the effectiveness and efficiency of support services
• Manage patients' complaint and service recovery
• Organize and participate in clinic meetings
• Execute productivity, increase strategies, optimize staff and procedural value
• Ensure operations function to promote growth and meet financial objectives including short- and long-term planning
• Work with various stakeholders to plan and implement strategies to address the identified needs for improvement
• Manage clinic facilities, equipment, supplies and resources in relation to cost management

Requirements:

• Diploma in any discipline or Professional Qualifications
• Experience in Healthcare Industry and Nursing is an advantage
• Encourage and develop staff motivation and teamwork
• Good interpersonal skills
• Experience with people management

Responsibilities:

• To manage and monitor of daily project works, instructions, and progress.
• Ensure a safe work environment on site
• Supervise all works, including Civil and architectural works, road works, and utility diversion
• Track the progress and quality of work being performed by operations.
• Work closely with consultant, and sub-contractor.
• Supervision of construction works and handle coordination works at sites and ensured targeted completion dates are met
• Attend regular meetings with owner/client/contractors on the project related matters
• Ensure that the works are carried out in accordance with the Project Quality & Safety Plan, contract requirements, including drawings and specifications
• Create and maintain detailed project documentation
• Monitoring resources on site and ensuring that sufficiency, availability, and performance are aligned with the schedule.
• Ensuring that the works are carried out to schedule and in accordance with government regulations

Job Requirements

• Min Diploma / Degree in Civil Engineering or its equivalent
• At least 4 years of experience on LTA/MRT Projects in Singapore is an advantage
• Strong technical competence and excellent time management skills

Qualified or interested candidates, kindly email your updated resume to [email protected]

We thank you for taking the time to apply but due to the high volume of applicants, we regret to inform you that only shortlisted applicants will be contacted. To view more roles within the Construction & Engineering | Project Management Sector please visit our LinkedIn page @ Artemis Executive Solutions.

EA Lic. No. 22S1050 | R1330228

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Due to expansion of our client's business, we continue to look for suitable candidates to work at our client's office and data centre site. Write to us if you are an individual who has experience in the activities listed below, and is keen to take up new challenges!

Responsibilities:

• Prepare and submit tender & project technical proposal, compliance list and data sheet
• Review technical specifications and drawings to ensure product specifications is met
• Attend site survey and data gathering
• Prepare technical presentation
• Attend project and technical meeting
• Perform pre sale/design of product and system technical evaluation and selection
• Perform testing and commissioning of system
• Analyse, troubleshoot and provide resolution for product & system related issues
• Provide alternative solution for product issues
• Provide product update to internal department
• Provide product training to client and internal department
• Generate and update equipment, hardware and software records
• Prepare incident analysis report
• Coordinate and review with the project team and consultants to ensure the Technical Submissions are in accordance to the specifications and requirements
• Assist in product innovation and improvement tasks

Requirements:

• Minimum Diploma in Mechanical or Electrical Engineering or its equivalent
• Possess basic technical knowledge
• Proficient in Microsoft Office
• Possess basic knowledge of AutoCAD, BIM software
• Good interpersonal skills and pro-active in problem solving
• Good coordination and follow-up skills
• Able to work independently and within tight deadlines
• Willing to work long or irregular hours if required
• Motivated personality
• Good team player, positive & willing to learn attitude
• Fresh graduate may apply however relevant working experiences is an advantage
• Able to work in construction site
• Able to travel oversea for meeting and inspection
• Only Singaporeans

Please send your cv to

• [email protected]
• in word document;
• listing your personal particulars, education qualification and work experience;
• listing your current and expected salary details;

As we are hiring this position urgently, we do look forward to hearing from you VERY SOON!

Only shortlisted candidates will be notified.

EA Licence No: 22C1055
EA Personnel Registration No: R1980530

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

Responsibilities:

• Ensure that day-to-day lifting operations are monitored as per safety rules
• Plan, organize, supervise and liaise closely with sub-contractors and operation teams on all ongoing lifting activities.
• Perform routine checks and inspections on site to ensure compliance with authorities’ requirements.
• Address concerns with regard to the safety of any lifting operations
• Provide reports to construction team regularly
• Liaise closely with the HSE team to ensure operations comply with safety standards
• Overall in charge of preparing lifting and erection plans for all the Gantry Cranes.
• Prepare, develop and review Lifting plans, Method statements, Risk assessments, and Safe Work Procedures of all subcontractors for any lifting activities.
• Conduct routine checks and inspections on the work site to ensure compliance with authorities and client requirements.
• Daily walkabout around assign areas of the site and make a note of compliance and non-compliance to HSE operating procedure.

Requirements:

• Diploma | Degree in Civil Engineering
• Minimum 5 years of work experience in LTA | MRT Projects in Singapore
• Lifting certifications from Singapore is a must
• Able to work independently and in a team
• Must be in Singapore to attend face-to-face interviews

For a confidential discussion please send your cv to [email protected]

We thank you for taking the time to apply but due to the high volume of applicants, we regret to inform you that only shortlisted applicants will be contacted. To view more roles within the Construction & Engineering | Project Management Sector please visit our LinkedIn page @ Artemis Executive Solutions.

EA Lic. No. 22S1050 | R1330228

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Nitec / Diploma in IT, Computer Engineering or relevant
• Welcome entry level (Training provided from basic)
• Require security clearance
• Ability to lift and move computer equipment, including desktops and monitors.
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East and Central areas)
• Salary $2000 - $2500

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon.

Perform general accounting functions including revenue accounting, payable processing, billings and preparation of monthly management reports and audit schedules. Facilitate the annual financial audit field work. Assist in generation of additional reports for annual Strategic Business Planning, Budgeting Exercise and Half-Year Review.

A. Accounting and Finance

1. Perform daily interface of the collection summary records of the following centres into the AIMS/SMART System as well as process student refunds and its relevant reconciliations.
2. Prepare required journal entry to facilitate monthly accounting closure.
3. Process and maintain Project Accounting.
4. Perform bank reconciliation for S4K (designated DBS Account).
5. Prepare monthly audit schedules for relevant accounts.
6. Prepare quarterly GST return.
7. Liaise with auditors on the annual field audit
8. Assist in annual tax queries.
9. Assist in the collation of the monthly management reports for SBU meet, including preparation of Financial Reports at S4K level.
10. Generate additional financial reports for purpose of half-Year Review, Strategic Business Planning, Budgeting as well as keying in budgets for new financial year.

B. Others

Undertake any other adhoc duties or projects as assigned by Supervisor.

Working with various center and departments to ensure timely and accurate records for accounting purposes

C. Requirements:

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
2. Diploma holder with at least 5 years’ or degree with 2-3 years’ experience in the related field is required for this position
3. Preferably specialized in Finance - General/Cost Accounting or equivalent.

You will assist in the care of patients under the guidance and supervision of Registered Nurses which includes performing basic procedures to maintain the hygiene of and provide comfort to patients as well as participating in the admission, orientation, transfer and discharge of patients. You will also attend to requests and enquiries from patients, member of public and staff and relay messages to relevant personnel as required and perform administrative duties within the ward. You are required to work rotating shifts which may fall on weekends and Public Holidays.

Requirements

• GCE 'O' Levels or GCE 'N' Levels

Responsibilities

• Responsible for full sets of accounts.
• Prepare monthly financial reports, such as managing asset accounting, creating journal entries, reconciling accounts, and generating year-end financial reports.
• Prepare schedules for leases and fixed assets.
• Ensure accurate and updated reconciliations of all balance sheet accounts on a monthly basis
• Complete bank reconciliations and maintain management schedules.
• Provide monthly detailed variance analysis for both balance sheet and profit and loss items, supporting management reporting.
• Assist with financial and tax audits.
• Ad hoc duties as assigned.

Requirements

• Degree in Accountancy/Finance
• At least 2 - 4 years of full sets of accounts experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

· Manage the full spectrum of human resource functions

· Responsible for the full employee's life cycle from onboarding to offboarding, comprising recruitment activities, contract preparation, staff induction, performance management, training and development, retention, etc.

· Working closely with line managers on recruitment matters

· Executing monthly payroll including CPF contribution and tax filing

· Administer job posting on MyCareersFuture. Coordinate with recruitment agencies for sourcing of candidates, pre-screening of resume, administer job interview schedule

· Process work pass applications, renewal and/or cancellations and liaise with Ministry of Manpower for work pass related issues

· Manage employees’ HR queries and other HR related matters

· Provide support for planning and execution of employee engagement activities and company events

· Handle office related admin duties such as office facilities maintenance, purchasing of office supplies, liaising with vendors (IT, cleaning services etc.), air ticket & hotel booking

Requirements

· Bachelor's degree in Human Resources management or equivalent field of study.

· Minimum of 1 years’ experience in the Human Resources function with responsibilities such as HR operations, payroll & benefits, recruitment, and employee relationship & engagement.

· Well-versed in the Employment Act and related local labour/employment related legistrations.

· Experience in following and maintaining workplace privacy.

· Competency in Microsoft applications including Word and Excel

· Strong customer service focus with a high level of responsiveness

· Strong interpersonal & communication skills

· Solid problem-solving skill and experience in working in a fast-paced environment

· Detailed-oriented with excellent organization & documentation skills

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Opportunity to work on a Global Implementation
• Newly created role

About Our Client

The client is a Singapore-based company strategically expanding its IT operations. With a robust IT team headquartered in Singapore, they are poised for continued growth and success in the technology landscape..

Job Description

As an IT Service Manager, you will be responsible for:

• Managing a team of help desk team members to provide HQ IT helpdesk requirements.
• Managing escalations and ensuring any issues are resolved in a timely manner.
• Making recommendations to improve operational efficiency.
• Administer ISD document repository and activities
• Liaison with HR and Admin on ISD team training and Company admin functions
• Compliance with Safety and Environment policies.

The Successful Applicant

At least 5 years experience in managing senior executive IT helpdesk requirements and IT functions

• In-depth knowledge of IT service management frameworks and best practices (e.g., ITIL).
• Familiarity with ITSM tools and technologies.

What's on Offer

This role offers excellent benefits and a work-from-home arrangement while focusing entirely on business partnering.

Responsibilities

• Ensure smooth day-to-day operation within the production facility.
• Supervise a team of production operators to ensure meeting production KPI set.
• Overseeing the operation of production machines, ensuring seamless functionality.
• Manage the installation and dismantling of rubber molds with precision and adherence to company protocols.
• Conduct regular maintenance on machinery to ensure optimal productivity.
• Ad hoc duties as assigned.

Requirements

• Diploma in Mechanical Engineering or Business Administration or equivalent
• At least 2 – 3 years of production operation experience, with supervisory experience
• Able to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

My client, in the home appliances industry is seeking a Marketing Assistant or Executive to join their team. As a individual contributor, reporting to the HOD, you will be responsible for the full spectrum of marketing activities for the products.

• Responsible for planning and driving direction, execution for the local marketing function including ATL advertising, BTL promotions, media plan, social media and influencer marketing.
• Work with external agency on the creation and development of various branding and promotional assets, from print to stores, to web.
• Work with regional team on POSM, video and products asset for local executional.
• Work closely with Sales team to support local activities, roadshow & in store activities.
• Manage budget and track KPI, ROI against marketing campaigns / spending.
• Ensure and track retail display excellence.
• Respond to customers queries and comments on social media, marketing email and any other channels.
• Support entire product line life cycle from strategic planning to tactical activities.
• Conduct monthly market visits to monitor competitor activities, share best practices and recommend action plans to the team.
• Any other ad hoc duties as assigned

Requirements:

· Minimum Diploma with specialization on Business or Marketing

· Min 1-2 years of experiences in a similar role

· Proficient in MS office, Meta & Goggle business management platforms and any other social media management platforms.

· Detail oriented, organized resourceful and agile with an ability to adapt and problem solve

· Excellent communication skills, verbal and written

. Opportunity to learn and grow

Location : UBI

• Remuneration package: Up to SGD$5,700 Basic + AWS + Variable Bonus
• Location: Simei
• Healthcare industry

Description

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operations, including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management, including tech refresh, preventive maintenance (e.g., laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products, including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements

• Recognized Diploma or Degree in Information Technology or equivalent
• Experience Minimum 3 years of experience in providing IT support to end-user community
• Has a passion or keen interest in Healthcare or Community Services
• Strong in tracking on-hand tasks and seeing through to completion
• Experienced in troubleshooting IT issues at L1/L2 support
• A great team player and able to work well with other team members
• Able to communicate well and maintain documentation

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R23114519

Posting Personnel: Lin Pei Yu

• Client management and servicing locally and internationally
• Research to identify new channels of sales opportunities
• Support the business development team and work with the production / sourcing team to assist with client queries, reports and managing customer service enquiries
• Develop sales plan by analysing target market segments
• Setting sales targets and forecasting
• Manage team communications and assist in planning and organising events, both internally and offsite
• Organise, support and participate in different projects such as local and international trade shows
• Visual merchandising during events
• Play an integral role in new business pitches and be responsible for the client base.
• Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
• And any other duties reasonably assigned to you and when needed

Benefits Summary:

• Up to $3500 + Variable Bonus + Benefits
• 5 Days work week
• Working Location: Sentosa

Responsibilities:

• Provide technical support service to users in the organization
• Setup, configure and ensure smooth running of the computers, network devices, printers
• Performing first level troubleshooting of devices
• Server Administration including running backups and trouble shooting
• Any adhoc task assigned by superior

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Project Sales Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Project Sales Executive:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Diploma in Engineering or a related field.
• At least 3 years experience in B2B sales
• Experience in relevant industry, connections and a robust network within the construction / building sector is an added advantage
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Descriptions

• Pick, pack and organise online orders as per packing slip
• Ensure that the items are picked up by third party couriers
• Send and perform doorstep delivery for bulky orders to clients using the van if required
• Perform loading and unloading duties for incoming/outgoing shipment
• Assist the Warehouse Manager with other general warehouse duties
• Perform any other ad-hoc duties as assigned

Minimum Requirements

• Physically fit and able to lift heavy equipment (e.g. coffee equipment, oat milk)
• Experienced/comfortable with operating pallet stacker/pallet jack
• Ability to communicate in written and spoken English and a positive mindset and “can-do” attitude to continuously strive to make things better
• Possess a Class 3 Driver’s license
• Working Hours: Mondays to Fridays, 9am to 5pm
• Work Location: 68 Kallang Pudding

Incentive of $10 for each delivery done

Our client is a one of the leading players in the Logistics industry. Due to business needs, they are now recruiting a Senior Key Account Executive to be part of their Key Account team to support their business needs. They are located in the East - easily accessible.

Responsibilities of Senior Key Account Executive:

• Discover new opportunities.
• Ensure sales policy and processess is sustainable.
• Engage with key customers to drive business growth.
• Create and compile sales reports on a weekly and monthly basis.

Requirements:

• Min Degree in related field.
• At least 3 years of experience within the logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Job Objectives:

• Marketing activities for TecMaven's customer process experiences business

Description:

• Plan and execute marketing activities aligned to the business plan developed by sales leader, with the aim of monetizing the installed base (existing customers) and collaborate closely with software Principal's marketing team on building new accounts in identified industries

Deliverables:

• Develop marketing execution plan on a one year calendar basis aligned to business objectives
• Cross-sell complementary offerings/solutions with CATIA for design & engineering, governance & lifecycle, manufacturing & production and simulation
• Manage all aspects of demand generation by instituting an integrated marketing plan which includes the appropriate mix of on-line and off-line tactics
• Develop and manage the operational marketing plan; monitor, analyze and report results; determine course corrections based on tangible data
• Define budget and resource plan to achieve objectives
• Leverage Software Principal's marketing resources to ensure efficient plan execution

Key Performance Indicators (KPIs):

• Attainment of targets as provided by the Company and aligned with Software Principal
• Accurate reporting of campaign/event/activity results
• Accountability of budget requested and spent, including clarity of ROI

Qualifications & Experience:

• Bachelor Degree
• Min. 2 years in a Marketing campaign/program role
• Desirable with knowledge of CATIA (or equivalent software) and CAD market

Job Title: Sales Executive (ID1464)
Location: Jurong East
Working Hours: Monday- Friday : 9am - 6pm (Lunch time 1 hour)
Salary: $2500 - $3300

Job Description:
• Sales & marketing activities
• Visit customers
• Handle customers enquires & AfterSales support
• Prepare quotations
• Arrange customers orders & coordinate sales activities
• Monitor sales inventory
• Sales forecast and target achievement
• Monitor monthly sales

Requirements:
• At least 1-2 years sales executive experience

As a Senior Client Experience Executive, your primary responsibility will be to ensure exceptional service delivery and foster strong, lasting relationships with our valued clients. Your expertise in the aviation industry, particularly as a former Cabin Crew member, will be a valuable asset in understanding and meeting our clients’ needs effectively. You will act as a trusted advisor, providing personalised solutions and enhancing the overall client experience. Your role will play a vital part in driving client satisfaction, retention, and business growth.

What will I be doing?

Client Relationship Management:

Build and maintain strong relationships with assigned clients, understanding their unique requirements and tailoring solutions to meet their needs.

Aviation Industry Expertise:

Leverage your extensive experience as a former Cabin Crew member to comprehend the aviation landscape, industry trends, and best practices. Apply this knowledge to provide valuable insights and innovative solutions to clients.

Personalised Consultation:

Act as a key consultant for clients, offering personalised recommendations and guidance on our services, products, and offerings based on their individual preferences and objectives.

Customer Support:

Provide top-notch customer support and timely responses to client inquiries, issues, and concerns, ensuring a seamless and positive experience at all touch points.

Service Delivery Excellence:

Collaborate with internal teams to ensure the successful execution of client engagements, meeting and exceeding service level expectations.

Client Retention and Growth:

Identify opportunities to expand client relationships and collaborate with the sales team to generate new business leads. Strive to achieve high client retention rates and contribute to overall revenue growth.

Client Feedback and Insights:

Gather and analyse client feedback, identifying areas for improvement and sharing valuable insights with relevant departments to enhance service quality.

Product Knowledge:

Stay up-to-date with our company’s products, services, and offerings, continuously educating clients on new features and benefits.

Cross-Functional Collaboration:

Work closely with various internal teams, including sales, marketing, and product development, to ensure seamless communication and alignment in delivering exceptional client experiences.

Performance Reporting:

Prepare regular reports on client interactions, feedback, and key performance metrics to provide visibility to management and contribute to strategic decision-making.

Client Support:

Assist Internal Sales Consultants by preparing and organising client documentation, ensuring timely paperwork completion, and collaborating on client inquiries and requests.

Tabulation of Monthly Statistics Report:

Compile, analyse, and prepare detailed reports on leads, appointments, and closings, collaborating with the team to identify trends and opportunities for improvement.

What is required of you?

Experience from a cabin crew background (Plus Point), which would be considered advantageous.

Proven track record in client-facing roles, with a focus on delivering outstanding customer experiences.

Exceptional communication and interpersonal skills to build rapport and credibility with clients and internal stakeholders.

Strong problem-solving abilities and the capacity to think strategically to address client needs effectively.

Detail-oriented with excellent organisational and time management skills.

Ability to thrive in a fast-paced environment, managing multiple priorities with a positive and proactive attitude.

Proficiency in using CRM software and other relevant tools for client relationship management.