•             Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

We are looking for an experienced Project Manager to join our team. The ideal candidate will have a proven track record of delivering successful digital products, experience with agile scrum delivery, and be well-versed in working with innovation teams.

This team is created to facilitate healthcare innovation growth, enablement and introduce new ways of working, so that healthcare challenges can addressed rapidly in this fast paced era.

The selected candidate will work with innovators, UX designers, strategists, design researchers.

This team is designed to be the first port of call for focused on using a design thinking, co-creation and rapid prototyping approach for IHIS to innovate and deliver practical and experience centric solutions for issues and challenges faced in the public healthcare system.

Responsibilities:

· Leads project planning, execution, monitoring,and controlling for digital product development

· Collaborates with cross-functional teams todevelop and manage project scope, timelines, and budgets

· Identifies and manages project risks and issues

· Manages and motivates project teams to deliverquality work on time and within budget

· Acts as the main point of contact for allstakeholders and communicates project status, progress, and issues effectively

· Identifies opportunities for product improvementand aligns the product with company strategy and goals

· Ensures digital product meets quality standardsand is delivered on time and within budget

· Coaches the team in Agile Scrum values andprinciples

· Facilitates backlog grooming, daily stand-ups,iteration and sprint planning, sprint reviews, retrospectives & releaseplanning

· Manages & actively resolves impediments in atimely manner, including impediments outside of the Scrum team

· Identifies team dependencies and actively plansto ensure they don’t negatively impact the performance of the Scrum team

· Builds a trusting and safe environment whereproblems can be raised with an emphasis on problem solving

· Tracks and ruthlessly manages Scrum metrics topro-actively course correct, capacity plan and ensure highest value items aredelivered first

· Ensures scaled Agile alignment by participatingin Scrum of Scrum ceremonies

· Manages conflicts, challenges and dynamicbusiness requirements to keep development, velocity & value delivered perSprint at high levels

· Conducts post-mortem and root cause analysis tohelp teams continuously improve their practices to ensure maximum productivity

· Supports the education of Scrum practices acrossthe organization and into other teams that can benefit from Scrum

· Understands and embeds DevOps practices

· Facilitates getting the work done withoutcoercion, assigning or dictating work.

Requirements

· Bachelor's degree in computerscience, engineering, business administration, or a related field

· 5+ years of experience as aproject manager, with a focus on digital product development

· Proven experience in deliveringsuccessful digital products using agile scrum delivery methodologies

· Strong leadership, communication,and interpersonal skills

· Experience working withcross-functional teams, including developers, designers, and testers

· Ability to manage multipleprojects simultaneously and prioritize tasks effectively

· Experience working withinnovation teams and developing innovative solutions to complex problems

· Strong problem-solving skillsand ability to make sound decisions in a fast-paced environment

Familiarity with project management software,such as Jira, Asana, or Trello

Job Description

• Plan & monitor daily Operations staff duties
• Plan & monitor Fleet & Non-fleet customer vehicles for maintenance & inspection
• Raise quotation for damages upon vehicle check return & inform the hirer.
• Monitor all releases/returns/replacements and ensure all documents are uploaded into the system.
• Liaising with workshops on vehicle issues/GPS installation etc
• Any other ad-hoc job assigned by the supervisor

Job Requirements:

• Minimum 2 Year(s) of working experience in the related field is required for this position.
• Great teammate with initiative and a positive attitude towards learning
• Self-motivated individual with strong sense of responsibility
• Possess a valid class 3 driving license

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Good communication and problem-solving skills.
• Excellent interpersonal skills. Should be able to work with other team members and should be a good team player.
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Helpful and well-mannered.
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
• Raising of Service Requests, Tracking of SRs, assets and organizational activities
• Maintaining Assets tracking and movement
• Broadcasting of Patches and Scheduled Maintenance. Formal Communication drafting knowledge is mandate.
• Logging case and escalating to engineers, Email Transactions.
• Knowledge of BSM / CA / ITSM is must.
• Issue RSA token and Internet Separation Devices and maintaining the asset inventory of it as well
• Proficient in Microsoft Office applications particularly in MS – Excel (must have knowledge of PIVOTs and Charts), minimum basic knowledge on Windows 10.
• SharePoint experience is must and Candidate must have knowledge on how to maintain database and forms in SharePoint.
• Data Entry is one of the key deliverables hence must know how to maintain Excel and SharePoint Database.
• Having knowledge on WOG (Government) domain is appreciated.

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office building management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Other ad-hoc duties apply

Requirements:

• Diploma or degree in Business or equivalent
• At least 2 years of relevant experience preferred
• Adaptable and flexible attitude
• Meticulous, pro-active and responsive
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

• Installing, upgrading, and maintaining hardware and software on user workstations and laptops.
• Maintaining various IT equipment including servers, workstations, laptops, printers, routers, firewalls, and other office equipment.
• Troubleshooting IT problems reported by users and assisting in daily IT operations.
• Ensuring the stability and security of the network and minimizing downtime.
• Implementing effective backup and disaster recovery procedures and supporting legacy systems.
• Providing system support and carrying out system requirement studies.
• Managing relationships with IT suppliers and vendors for IT infrastructure purchasing.
• Generating an inventory list for IT assets and software licensing.
• Managing users' email accounts.
• Ensuring that all IT systems governance follows corporate standards.
• Other ad-hoc duties as and when required.

Responsibilities:

• Assist in managing and maintaining mechanical and electrical systems, including HVAC, electrical, plumbing, and fire safety systems.
• Implement and oversee fire safety plans and procedures, ensuring compliance with local fire safety regulations.
• Conduct regular inspections of building systems to identify maintenance needs and safety hazards.
• Coordinate with external contractors and service providers for specialized maintenance or repair work.
• Support the development and implementation of preventive maintenance programs for all M&E equipment.
• Assist in emergency response and crisis management activities, particularly related to fire safety and building systems failures.
• Provide technical guidance and support to the facilities team in areas of M&E expertise.
• Assist in budget preparation and cost management for M&E related expenditures.
• Keep abreast of the latest trends and best practices in facility management, especially concerning M&E and fire safety.
• Collaborate with the Site Facility Manager in planning and executing facility-related projects.

Requirements

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Facility Management, or a related field.
• Proven experience in facility management with a strong focus on M&E systems.
• Certified Fire Safety Manager or equivalent qualification.
• Minimum of 3 years of relevant experience in a similar role.
• Strong understanding of building codes, safety regulations, and environmental laws.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

Salling Search is recruiting for a Trade Operations Executive for a large global trading house based in Singapore.

For this role it is a must that you have the following skills, traits or experience:

• Minimum 3 years experience in an international commodity trading house.
• Experience with handling commodities like base metals, iron ore, bauxite, and similar commodities.
• Experience with sales operations and dry bulk shipment management experience and container shipment management experience is advantageous.
• Ability to speak and write in Mandarin
• Highly organised, strong workflow.

About Salling Search
Salling Search is a young search, recruitment and headhunting agency based out of Singapore, primarily concentrating on the shipping and marine industry.
With a focus on mutual respect, honesty and hard work, Salling Search aims to become an established player in the Asian market.
Our intention is not to become the biggest but to become the best search, recruitment and headhunting company, and bring value and growth to our partners.

Our Client, in the Construction Industry located in the West has opening for Operation Admin Executive.

• 5 Days Work Week
• Transport Provided
• Variable Bonus

Responsibilities

• Follow up with outstanding payment
• Coordinate with Operations Department and Sales & Marketing Department in project executions including processing customer purchase order, creating delivery orders and return forms, arranging equipment testing and maintenance, as well as responding to customer requests, clarifications and resolving any issues with customers as soon as possible.
• Prepare and submit tax invoices, progress claims and statement of accounts to customers as well as following up with customers on receivable and final accounts for completed projects.
• Liaise with vendors to support project executions and verify vendor invoices against tasks completed before submitting to Accounts Department for timely payment to vendors.
• Perform asset, inventory and financial reconciliation with Accounts Department and generate monthly reports for Management.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short-listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Job Description:

• Ensure clinic’s compliance with PHMC and MOH standards
• Responsible for procurement and inventory management
• Knowledge of dental and clinical materials and consumables is an added advantage
• Assessing the budget to ensure annual profit goals are met
• Manage and increase the effectiveness and efficiency of support services
• Manage patients' complaint and service recovery
• Organize and participate in clinic meetings
• Execute productivity, increase strategies, optimize staff and procedural value
• Ensure operations function to promote growth and meet financial objectives including short- and long-term planning
• Work with various stakeholders to plan and implement strategies to address the identified needs for improvement
• Manage clinic facilities, equipment, supplies and resources in relation to cost management

Requirements:

• Diploma in any discipline or Professional Qualifications
• Experience in Healthcare Industry and Nursing is an advantage
• Encourage and develop staff motivation and teamwork
• Good interpersonal skills
• Experience with people management

Responsibilities:

• To manage and monitor of daily project works, instructions, and progress.
• Ensure a safe work environment on site
• Supervise all works, including Civil and architectural works, road works, and utility diversion
• Track the progress and quality of work being performed by operations.
• Work closely with consultant, and sub-contractor.
• Supervision of construction works and handle coordination works at sites and ensured targeted completion dates are met
• Attend regular meetings with owner/client/contractors on the project related matters
• Ensure that the works are carried out in accordance with the Project Quality & Safety Plan, contract requirements, including drawings and specifications
• Create and maintain detailed project documentation
• Monitoring resources on site and ensuring that sufficiency, availability, and performance are aligned with the schedule.
• Ensuring that the works are carried out to schedule and in accordance with government regulations

Job Requirements

• Min Diploma / Degree in Civil Engineering or its equivalent
• At least 4 years of experience on LTA/MRT Projects in Singapore is an advantage
• Strong technical competence and excellent time management skills

Qualified or interested candidates, kindly email your updated resume to [email protected]

We thank you for taking the time to apply but due to the high volume of applicants, we regret to inform you that only shortlisted applicants will be contacted. To view more roles within the Construction & Engineering | Project Management Sector please visit our LinkedIn page @ Artemis Executive Solutions.

EA Lic. No. 22S1050 | R1330228

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Due to expansion of our client's business, we continue to look for suitable candidates to work at our client's office and data centre site. Write to us if you are an individual who has experience in the activities listed below, and is keen to take up new challenges!

Responsibilities:

• Prepare and submit tender & project technical proposal, compliance list and data sheet
• Review technical specifications and drawings to ensure product specifications is met
• Attend site survey and data gathering
• Prepare technical presentation
• Attend project and technical meeting
• Perform pre sale/design of product and system technical evaluation and selection
• Perform testing and commissioning of system
• Analyse, troubleshoot and provide resolution for product & system related issues
• Provide alternative solution for product issues
• Provide product update to internal department
• Provide product training to client and internal department
• Generate and update equipment, hardware and software records
• Prepare incident analysis report
• Coordinate and review with the project team and consultants to ensure the Technical Submissions are in accordance to the specifications and requirements
• Assist in product innovation and improvement tasks

Requirements:

• Minimum Diploma in Mechanical or Electrical Engineering or its equivalent
• Possess basic technical knowledge
• Proficient in Microsoft Office
• Possess basic knowledge of AutoCAD, BIM software
• Good interpersonal skills and pro-active in problem solving
• Good coordination and follow-up skills
• Able to work independently and within tight deadlines
• Willing to work long or irregular hours if required
• Motivated personality
• Good team player, positive & willing to learn attitude
• Fresh graduate may apply however relevant working experiences is an advantage
• Able to work in construction site
• Able to travel oversea for meeting and inspection
• Only Singaporeans

Please send your cv to

• [email protected]
• in word document;
• listing your personal particulars, education qualification and work experience;
• listing your current and expected salary details;

As we are hiring this position urgently, we do look forward to hearing from you VERY SOON!

Only shortlisted candidates will be notified.

EA Licence No: 22C1055
EA Personnel Registration No: R1980530

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

Responsibilities:

• Ensure that day-to-day lifting operations are monitored as per safety rules
• Plan, organize, supervise and liaise closely with sub-contractors and operation teams on all ongoing lifting activities.
• Perform routine checks and inspections on site to ensure compliance with authorities’ requirements.
• Address concerns with regard to the safety of any lifting operations
• Provide reports to construction team regularly
• Liaise closely with the HSE team to ensure operations comply with safety standards
• Overall in charge of preparing lifting and erection plans for all the Gantry Cranes.
• Prepare, develop and review Lifting plans, Method statements, Risk assessments, and Safe Work Procedures of all subcontractors for any lifting activities.
• Conduct routine checks and inspections on the work site to ensure compliance with authorities and client requirements.
• Daily walkabout around assign areas of the site and make a note of compliance and non-compliance to HSE operating procedure.

Requirements:

• Diploma | Degree in Civil Engineering
• Minimum 5 years of work experience in LTA | MRT Projects in Singapore
• Lifting certifications from Singapore is a must
• Able to work independently and in a team
• Must be in Singapore to attend face-to-face interviews

For a confidential discussion please send your cv to [email protected]

We thank you for taking the time to apply but due to the high volume of applicants, we regret to inform you that only shortlisted applicants will be contacted. To view more roles within the Construction & Engineering | Project Management Sector please visit our LinkedIn page @ Artemis Executive Solutions.

EA Lic. No. 22S1050 | R1330228

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Nitec / Diploma in IT, Computer Engineering or relevant
• Welcome entry level (Training provided from basic)
• Require security clearance
• Ability to lift and move computer equipment, including desktops and monitors.
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East and Central areas)
• Salary $2000 - $2500

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon.

Perform general accounting functions including revenue accounting, payable processing, billings and preparation of monthly management reports and audit schedules. Facilitate the annual financial audit field work. Assist in generation of additional reports for annual Strategic Business Planning, Budgeting Exercise and Half-Year Review.

A. Accounting and Finance

1. Perform daily interface of the collection summary records of the following centres into the AIMS/SMART System as well as process student refunds and its relevant reconciliations.
2. Prepare required journal entry to facilitate monthly accounting closure.
3. Process and maintain Project Accounting.
4. Perform bank reconciliation for S4K (designated DBS Account).
5. Prepare monthly audit schedules for relevant accounts.
6. Prepare quarterly GST return.
7. Liaise with auditors on the annual field audit
8. Assist in annual tax queries.
9. Assist in the collation of the monthly management reports for SBU meet, including preparation of Financial Reports at S4K level.
10. Generate additional financial reports for purpose of half-Year Review, Strategic Business Planning, Budgeting as well as keying in budgets for new financial year.

B. Others

Undertake any other adhoc duties or projects as assigned by Supervisor.

Working with various center and departments to ensure timely and accurate records for accounting purposes

C. Requirements:

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
2. Diploma holder with at least 5 years’ or degree with 2-3 years’ experience in the related field is required for this position
3. Preferably specialized in Finance - General/Cost Accounting or equivalent.

You will assist in the care of patients under the guidance and supervision of Registered Nurses which includes performing basic procedures to maintain the hygiene of and provide comfort to patients as well as participating in the admission, orientation, transfer and discharge of patients. You will also attend to requests and enquiries from patients, member of public and staff and relay messages to relevant personnel as required and perform administrative duties within the ward. You are required to work rotating shifts which may fall on weekends and Public Holidays.

Requirements

• GCE 'O' Levels or GCE 'N' Levels

Responsibilities

• Responsible for full sets of accounts.
• Prepare monthly financial reports, such as managing asset accounting, creating journal entries, reconciling accounts, and generating year-end financial reports.
• Prepare schedules for leases and fixed assets.
• Ensure accurate and updated reconciliations of all balance sheet accounts on a monthly basis
• Complete bank reconciliations and maintain management schedules.
• Provide monthly detailed variance analysis for both balance sheet and profit and loss items, supporting management reporting.
• Assist with financial and tax audits.
• Ad hoc duties as assigned.

Requirements

• Degree in Accountancy/Finance
• At least 2 - 4 years of full sets of accounts experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

· Manage the full spectrum of human resource functions

· Responsible for the full employee's life cycle from onboarding to offboarding, comprising recruitment activities, contract preparation, staff induction, performance management, training and development, retention, etc.

· Working closely with line managers on recruitment matters

· Executing monthly payroll including CPF contribution and tax filing

· Administer job posting on MyCareersFuture. Coordinate with recruitment agencies for sourcing of candidates, pre-screening of resume, administer job interview schedule

· Process work pass applications, renewal and/or cancellations and liaise with Ministry of Manpower for work pass related issues

· Manage employees’ HR queries and other HR related matters

· Provide support for planning and execution of employee engagement activities and company events

· Handle office related admin duties such as office facilities maintenance, purchasing of office supplies, liaising with vendors (IT, cleaning services etc.), air ticket & hotel booking

Requirements

· Bachelor's degree in Human Resources management or equivalent field of study.

· Minimum of 1 years’ experience in the Human Resources function with responsibilities such as HR operations, payroll & benefits, recruitment, and employee relationship & engagement.

· Well-versed in the Employment Act and related local labour/employment related legistrations.

· Experience in following and maintaining workplace privacy.

· Competency in Microsoft applications including Word and Excel

· Strong customer service focus with a high level of responsiveness

· Strong interpersonal & communication skills

· Solid problem-solving skill and experience in working in a fast-paced environment

· Detailed-oriented with excellent organization & documentation skills

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Opportunity to work on a Global Implementation
• Newly created role

About Our Client

The client is a Singapore-based company strategically expanding its IT operations. With a robust IT team headquartered in Singapore, they are poised for continued growth and success in the technology landscape..

Job Description

As an IT Service Manager, you will be responsible for:

• Managing a team of help desk team members to provide HQ IT helpdesk requirements.
• Managing escalations and ensuring any issues are resolved in a timely manner.
• Making recommendations to improve operational efficiency.
• Administer ISD document repository and activities
• Liaison with HR and Admin on ISD team training and Company admin functions
• Compliance with Safety and Environment policies.

The Successful Applicant

At least 5 years experience in managing senior executive IT helpdesk requirements and IT functions

• In-depth knowledge of IT service management frameworks and best practices (e.g., ITIL).
• Familiarity with ITSM tools and technologies.

What's on Offer

This role offers excellent benefits and a work-from-home arrangement while focusing entirely on business partnering.

Responsibilities

• Ensure smooth day-to-day operation within the production facility.
• Supervise a team of production operators to ensure meeting production KPI set.
• Overseeing the operation of production machines, ensuring seamless functionality.
• Manage the installation and dismantling of rubber molds with precision and adherence to company protocols.
• Conduct regular maintenance on machinery to ensure optimal productivity.
• Ad hoc duties as assigned.

Requirements

• Diploma in Mechanical Engineering or Business Administration or equivalent
• At least 2 – 3 years of production operation experience, with supervisory experience
• Able to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.