• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

Role description

• In charge of organizing daily nursing, developing and meeting operational standards following the guidelines given by the managing director.
• Implementation of a quality management system, its use and development in the unit

Know-how

• Know-how in nursing and the necessary education and training
• Know-how in quality management
• Know-how in personnel
• Know-how in legal matters concerning social and health services

Responsibilities

• Organizes daily nursing and its daily planning
• Upholds a quality management system, its use and development
• Establishes a compassionate environment by providing emotional, psychological, and spiritual support to clients and families
• Protects clients and employees by developing and interpreting infection-control policies and protocols; enforcing medication administration, storage procedures, and controlled substance regulations
• Ensures operation of medical and administrative equipment by verifying emergency equipment availability; completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Maintains nursing supplies inventory by recording usage; anticipating needed supplies and requisitions
• Promotes client's independence by establishing care plans/goals
• Provides teaching and counseling clients and family members by reinforcing their understanding of disease, medications, and self-care skills
• Maintains safe and clean working environment by implementing and updating procedures, rules, and regulations
• Assists in planning daily work shift
• Leads in risk management in nursing
• Resolves problems and identifies system improvements
• Ensures client safety
• Contributes information to strategic plans and reviews
• Implements production, productivity, quality, and client-service standards
• Implements of nursing and service plans
• Accomplishes nursing training, assigning, coaching, counseling, and disciplining care staff
• Communicates job expectations
• Planning, monitoring, appraising job contributions
• Adheres to Handbook, policies and procedures

Decision making

• Guidelines relating to nursing
• Participating in decision making concerning personnel

Goals

• Client safety
• Job satisfaction
• Client satisfaction
• Quality of activity
• Ethics of nursing

Stakeholders

1. Maintains a cooperative relationship among team members by:

• communicating information responding to requests
• building rapport
• participating in team problem-solving methods.

2. Most important stakeholders:

• Centre Manager: reporting
• Hovi Care employees: implementing decisions
• Clients and their families
• Management team: reporting
• Hovi Care Partners

Responsibilities:

• To perform Chauffeur service to Directors and his family, and/or guests around

• To ensure cleanliness, tidiness and regular maintenance of vehicle

• To perform other ad-hoc duties as assigned

• Carry out other related duties as assigned by Director Requirements

Requirements:

• Singaporean only

• Possess a record free driving license and practice excellent and safe driving habits

• Must be very willing to work according to Director’s schedule

• Able to work weekends and overtime when necessary

• A valid class 3 Driving License

• Preferred candidate who has driver’s experience driving luxury car

Company Overview: Tanglin Gin, established in 2018, proudly stands as Singapore's pioneering gin distillery. Our brand is synonymous with adventure, innovation, and versatility, evident in our multiple award-winning gin expressions. With some of Asia's most acclaimed gins, we are dedicated to placing Singapore firmly on the global spirits map. Our next goal is to grow Tanglin Gin into an internationally renowned brand that fills Singapore with pride.

Mission: Revealing the unique Flavours of our Island through Premium Craft Spirits.

Vision: To be the leading global gin brand that embodies Singapore's spirit of innovation and excellence.

The role of Distillery Production Manager is a hands on role with managerial responsibilities.

Key Responsibilities: As the Distillery Production Manager you will:

Oversee all aspects of Production Operations including;

• Managing Production of all Tanglin Products
• Manage strategic forecasting of production to ensure all products are available to meet local and export orders
• Work with the sales team to ensure order fulfilment in a timely manner
• Ensure all raw materials (botanicals, ethanol, bottles, labels etc) are in stock to meet production requirements
• Implement just in time stock management where suitable
• Lead optimisation of production and implement strategic Inventory Planning
• Work with the Financial Director to manage lead times and payments for all inventory management
• Work with the General Manager and Founders to manage the Customs Process’s
• Manage staffing requirements within the Distillery including full and part time team members
• Product Development – work with the team to develop new products, limited releases, white label projects
• Event & Industry Representation – Attend Industry Events to represent Tanglin
• Team Building – Managing recruitment, HR and Team Development as the production team needs to grow
• Regulatory Compliance – Implement and enforce a cleaning process both inside and outside the distillery
• Equipment and Machinery – Understand the equipment we use, ensure all equipment is clean and working in an optimal manner. Manage maintenance, parts with our suppliers.
• Lead hands-on execution of initiatives alongside your teams
• Foster a positive, inclusive, and engaging work environment
• Ensure compliance with local regulations and company policies
• Production demands may from time to time require extended working hours to full large orders

What We Offer

• On the job training, and career development: opportunities to grow your knowledge of distilling
• Competitive Compensation: We offer a competitive salary package to reward your skills and contributions to Tanglin Gin
• 20 Days annual leave plus 11 Gazetted Public Holidays
• Performance Bonuses: In addition to your base salary, you'll have the opportunity to earn performance-based bonuses that recognize your achievements
• Innovative Environment: Join a dynamic team that thrives on innovation. We encourage fresh ideas and creative thinking to drive our brand forward
• Work-Life Balance: We understand the importance of work-life balance
• Enjoy flexible working arrangements to help you manage your professional and personal life effectively
• Inclusive Culture: We value diversity and foster an inclusive workplace where every team member's unique perspective is celebrated
• Employee Discounts: As part of the Tanglin family, you'll have access to exclusive discounts on our premium spirits and products
• Passion for Excellence: Be part of a team that shares a passion for crafting exceptional spirits and making a global impact
• Location: Our Singapore Dempsey HQ provides a vibrant and inspiring work environment that reflects the essence of Tanglin Gin

Desirable Qualifications

• Relevant educational background and/or industry certifications
• 5+ years distillery/brewery experience
• Culinary background is advantageous

Key Responsibilities

• Requirements Analysis & Elicitation

• Responsible to identify and define detailed functional specifications based on the business requirements document

• Analyse and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 8-10 years

• Experience in Digital Channels and in transaction banking. 5 years+

• Understanding of Technology but no need to have coding experience

• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories

• Agile product development experience

Nice to haves are:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)

• Knowledge of Technology trends eg. how does a digital bank approach digital channel?

• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements

• Not an order taker, able to push back complex build needs and offer alternate solutions

• A great team player. Collaborate and communicate well with the other BAs

• Strong analytical and problem-solving skills

• Strong presentation and meeting skills

• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

• Highly resourceful and self-motivated

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role

We are looking for a Senior technical SEO specialist who is excited about joining a global team and be part of our future success.  You will be part of a global marketing team, reporting into the Global Content and SEO lead. 

For the right candidate, there is a clear path for career progression, with the potential to advance to an SEO Manager role within 1-2 years, based on performance and the impact you make on the business.

Mission: As the Senior SEO Specialist at Sleek, your mission is to drive the visibility and online presence of our world-class website, ensuring it ranks for key terms and services in our core markets. By leveraging cutting-edge SEO strategies and technical expertise, you will help us become the go-to solution in our industry, optimising every aspect of our site to achieve sustainable growth and a dominant market position. Your work will be essential in making our website a leader in organic search performance globally.

Outcomes: 

1. Increased Organic Visibility and Traffic: Drive significant growth in organic search traffic by improving the website's rankings for high-priority keywords related to accounting, company formation, and compliance services in key markets like Australia, the UK, Singapore, and Hong Kong. Monitor and optimise SEO performance across all regions and services.

2. Improved Technical SEO and Site Health: Ensure that the website is technically optimised to world-class standards, addressing issues such as crawlability, indexation, site speed, and mobile usability. Conduct regular site audits and resolve technical SEO issues to maintain or improve rankings and search engine accessibility.

3. Collaborative Content Optimization: Work closely with the Head of Content to ensure that content is optimised for SEO and aligned with target keywords and business goals. Provide guidance and actionable insights to direct content efforts for maximum impact in search performance.

4. Increased Conversion Rates from Organic Traffic: Collaborate with content, marketing, and product teams to not only increase organic traffic but also improve the quality of leads by driving conversions through optimised landing pages. Ensure a seamless user journey from search to conversion, particularly for key service areas like healthcare accounting and other specialised services.

5. International SEO Leadership: Implement and manage SEO strategies for multi-regional websites, optimising content, metadata, and technical configurations for each market. Maintain strong visibility for critical terms and services in the UK, Australia, Singapore, and Hong Kong, ensuring localised SEO efforts are executed effectively.

To do this, you will have a minimum of 8  years experience in a technical SEO role. We are open to hiring globally for this role, so location is not important. 

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

Data-driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Constructive candour: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness help build empathy, trust and great working relationships. 

Autonomy: We value independent thinkers who take ownership of their work and drive projects to completion. Autonomy means having the ability to make informed decisions, manage your time effectively, and follow through on responsibilities without needing constant oversight. It fosters a sense of trust and accountability, which is critical in a fast-paced environment where individual contributions have a significant impact on the business's overall success.

Curiosity: In an ever-evolving digital landscape, curiosity is key. It drives a desire to explore new ideas, technologies, and trends. A curious mind challenges the status quo and seeks out opportunities for improvement, ensuring that we stay at the forefront of industry advancements. Curiosity fosters continuous learning and innovation, enabling us to better serve our customers and adapt to market changes.

Some of the great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate.

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our S$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work towards listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

Interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

Whether the interviews are held over video call or in person will depend on your location and the role. 

Introductory call

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Technical Test

• It is usually a 30-50 minute online assessment that will be conducted in real-time, while a member of staff is dialled into the call

Career deep dive 

• A ~60 minute chat with the Hiring Manager
• We’ll discuss your last couple of roles to understand your experience in more detail
• In addition, we’ll be trying to gauge your where your strengths lie

Behavioural fit assessment

• A ~60 minute chat, usually with a member of HR or the leadership team
• We’ll dive into some recent work situations to understand how you think and work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

Job Overview – Assistant Restaurant Manager

Customer service-focused professional with a passion for leading operations to deliver excellent customer experiences and positive team outcomes. The Assistant Restaurant Manager (ARM) is the custodian of the restaurant in an operational second-in-charge function to the Restaurant Manager.

The ARM is expected to manage through the team and whilst they will understand how all the tasks involved are necessary to achieve these outcomes, they are expected to sufficiently delegate and coordinate the completion of these tasks throughout the team based on the individuals’ strengths.

The ARM is expected to be the bridge between three stakeholders: senior management, junior team members, and customers.

The ARM must seek to understand and balance the perspectives, and pressures, of all stakeholders, whilst displaying the confidence to advocate to either stakeholder on behalf of the other.

The ARM must display the following:

• Can-do attitude
• Confidence to articulate themselves respectfully to their audience
• Ability to give and receive feedback, regularly
• Ability to lead by example
• Ability to multitask and learn skills normally outside of the immediate tasks
• Ability to work under pressure while remaining calm and focused
• Ability to be an arbiter for quality control
• Ability to lead with high standards of personal integrity and professionalism
• Leads with common sense for the greater good of the organization

The responsibilities of the ARM are varied and encompass the following four areas of business impact:

1) Operational Excellence

Sufficient planning is conducted to ensure the restaurant has all the materials and tools it needs to deliver an exceptional customer experience every time.

2) People Excellence

Ensures the outlet team is a disciplined, well-trained, highly functional team with a positive team culture that radiates to customers. The ARM does this by communicating direction (the “where we are going”), the “why”, building alignment, and instilling commitment in their team. The ARM regularly gives and receives feedback from their team and seniors and is a role model for their team.

3) Customer Excellence

The customer receives consistently excellent experience, every time in alignment with our hospitality SOPs.

4) Business Excellence

Company resources are used frugally, and recipes are consistently delivered. Identifies opportunities to make cost savings that will not result in erosion of customer experience.

JOB SCOPE:-

Logistics Coordination:-

• Coordinate Incoming Shipments: Arrange for the seamless coordination of goods arriving from shipping companies to Tanglin Mall.
• Stock Verification: Responsible for checking the stock of goods upon arrival at the mall, ensuring quantities and conditions match shipping documents.
• Storage Organization: Organize and manage the placement of incoming goods within the small storage areas in both the office and the mall, optimizing space utilization.
• Local Deliveries: Assist with local deliveries whenever required, ensuring timely and safe transport of products to customers.

Inventory Management:-

• Oversee the management of inventory levels, ensuring accurate records of incoming and outgoing European homeware and furniture.
• Perform regular stock checks and audits to maintain inventory accuracy and minimize discrepancies.

Warehouse Operations:-

• Supervise daily warehouse activities, maintaining a safe and organized environment.
• Implement best practices for the storage and handling of homeware and furniture to prevent damage.
• Be on standby to go to the warehouse or mall as needed for stock checks or to facilitate deliveries from the warehouse to the mall.
• Conduct local deliveries to customers when necessary, ensuring all products are delivered in excellent condition.
• Implement best practices for the storage and handling of homeware and furniture to prevent damage.

Customer Service:-

• Collaborate with the retail team to ensure that customer orders are fulfilled accurately and on time.
• Address any customer inquiries or complaints related to logistics and delivery issues promptly and professionally.

Continuous Improvement:-

• Identify opportunities for improving warehouse efficiency and logistics operations, implementing changes as necessary.
• Stay updated on industry trends and best practices in logistics and warehouse management.

The Digital Marketing Manager to be responsible for sustaining and driving the digital marketing plans for Raffles Hotel Singapore and its business units including platforms such as Luxury Consortias, Online Travel Agents (OTA) and Global Distribution System (GDS) as well as provide timely update on hotel developments to all relevant partners.  The role also encompasses the management of all hotel websites, social media channels, hotel online reputation tools as well as to manage the hotel’s influencer engagement programme.

Primary Responsibilities

Drives Digital Marketing Plans For Hotel

• Assists to strategise and execute the hotel’s digital marketing communication plan.
• Ensures high performance on digital campaigns through effective data analytics.
• Supports corporate and brand on digital marketing initiatives.
• Supports hotel’s operations with cross marketing opportunities, leveraging on hotel and brand databases.

Management Of Websites And Microsites

• Manages vendors to ensure delivery of website enhancements and best-in-class customer journeys
• Manages content for hotel main website, microsite and standalone websites for Food and Beverage outlets, Arcade and Spa.
• Ensures SEO and SEM synergies across all websites.
• Drive e-commerce through data analytics and marketing strategies.

Develop Marketing Plans For Luxury Consortias, OTAS And GDS

• Works hand in hand with Revenue Management on management of OTAs communications.
• Oversees collaborations and maximises marketing opportunities with Luxury Consortias, ensuring accurate and timely communications onto platforms.

Drives Social Media Awareness

• Manages, supervises and/or create content for all of the hotel’s social media platforms and drive engagement.
• Management of social media agencies to ensure optimisation of content engagement. 
• Develops a social media influencer programme for all areas of the hotel.
• Identifies potential social media influencers and executes programme to drive hotel’s awareness in the social media space.

Manages Hotel’s Online Reputation 

• Oversees online reputation management through reviewing responses for hotel across multiple platforms in a timely manner.

Other Responsibilities

• Reviews and identifies digital partnership opportunities to support hotel’s operations and business objectives.
• Manages digital reporting tools for hotel and communicates reports internally as well as supervising action plans for improvements where needed.
• Performs any other duties and responsibilities that may be assigned.

We are looking for a Senior Actuary to join our growing Global Life Financial Solutions team for Asia Pacific, with a specialized focus on Structured Solutions. This role is pivotal in driving our business, which encompasses innovative reinsurance solutions with risk transfer for PartnerRe’s Life and Health.  

The role provides the opportunity for exposure to a wide variety of products and innovative reinsurance solutions in diverse Asia Pacific markets. The candidate will be expected to make a significant contribution to the development of our Global Life Financial Solutions team, and the wider enhancement of PartnerRe’s Life & Health propositions. 

About the role:

Your core mission is to strategically develop and price Structured Solutions whilst supporting new capital motivated solutions to grow PartnerRe’s revenue in the Asia Pacific region.

Additional responsibilities to include:

• Develop and price reinsurance solutions that faciliate risk transfer, specifically tailored for in-force portfolio transfers.
• Technical development of pricing tools to analyze risk and profitability of life reinsurance solutions.
• Contribute to the deal execution involving responding to RFPs, negotiating terms with clients, and prepare internal approval reports
• Develop a high profile within L&H APAC business establishing regular contact with stakeholders and decision makers.
• Build strong rapport, trust and credibility with the team and corporate functions to continue to support to continue to improve the streamlining of deal approvals whilst having the right controls.
• Working on other ad-hoc projects as required

Expectations of the copy-led Creative Director role

• Lead group brainstorming/concept development sessions
• Lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Provide clear constructive direction on content and design solutions
• Lead creative and production teams to ensure feasibility of design solutions and articulate design principles and guidelines for implementation
• Set and manage client expectations regarding design process and deliverables
• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with the broader creative team to develop disruptive and iconic work
• Work closely with copy-writer to hone skills and elevate work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors

Expectations as a member of our community

•  You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

• Support and advocate for Visa clients comprised of financial institutions and vendors 
• Properly escalate incidents promptly per support guidelines and procedures 
• Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques 
• Internal and External Bridge Stewardship in support of timely resolution of internal and client-facing issues 
• Work simultaneously and independently on multiple platforms 
• Assess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidance 
• Support scheduled changes 

The position is permanent day 12 hours shift schedule. 
This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. 

As the Digital Marketing Manager, you lead the growth and development digital marketing vision and strategy to secure COS Online growth and amplify our digital presence in SEA + HKTW. In this role, you create an alignment between commercial and inspirational brand experiences at every digital touch point, driving results to optimise sales, consumer engagement, brand awareness, acquisition and retention

What you will do:

• Lead the development of the in-market Digital Marketing plans aligned with Regional and Global strategy covering key and new online markets.
• Responsible for driving and converting traffic to cosstores.com and Marketplace – Zalora in SEA + HK TW
• Drive customer acquisition and retention programme across all channels in alignment with the brand​
• Collaborate within the Regional Digital Marketing Team, creating an efficient—and informative--workflow towards the set long--and short--term goals and overall KPIs, with a focus on traffic, conversion and revenue​
• Work with External Agencies, e-Commerce Enabler and Global Site team to improve and evolve measurement, tracking, and data​
• Co-create with key central stakeholders and departments to ensure strategic ambitions are met and relevant company goals are factored into digital marketing
• Analyse results weekly, monthly, quarterly and annually, following up and taking actions according to the business needs to drive the channels
• Comprehensive knowledge across all digital marketing channels including email, PPC, SEO, Programmatic Advertising, Affiliates and Social​

As a Digital Experience Manager, will be the expert in experience optimization, leading the functions of site content, online visual merchandising, digital copywriting and customer insight/behaviour analytics for COS online stores in SEA +HKTW. You will focus on the constant optimization/enhance of customer journey on sites, and make sure COS Brand ID and all detailed product information is well delivered to the customers.  

You will also be responsible for customer behaviour study by data analytics. 

What you will do: 

• Responsible for curating the digital experience of COS.com for the Southeast Asian markets, in addition to the Zalora SEA + HKTW marketplace. 

• Understand the product and marketing focuses from the Global and local Merchandising and Marketing Team, and lead DX team in seamlessly translating these insights into our website including but not limited to site content, visual communication and product presentation, thereby optimizing online selling. 

• Ensure that the COS e-commerce platform stays in line with COS aesthetics, visually balance the collection of products based on commerciality, branding, and seasonal trends 

• Constantly improve/optimize the online visual experience and drive the relevant KPI based on site performance data and customer behaviour 

• Understand the online customer’s expectations through behaviour & data analysis, and plan for the constant improvement of UX/website functionality by working closely with IT Team. 

• Build up both short-term and long-term strategies for A/B testing, personalization and other digital projects that are associated with the goals of customer acquisition and retention 

• Collaborate within your E-Commerce team to establish a customer journey that drives profitable E-Commerce selling towards the set targets and goals 

• Work closely and cross-functionally with other key online functions such as Digital Marketing and Online Merchandising to initiate local commercial plan to drive online business 

• Work closely with both internal and external business partner/agencies to secure the on-time and precise launch of all online products and content 

As the E-Commerce Manager, you are responsible for the sales performance, customer experience, and the overall profitability of COS online store in SEA +HKTW 

In this role, you lead the E-Commerce Team to ensure the runs in the most efficient way. You conduct the strategic planning and all operational as well as commercial activities. 

What you will do: 

• Responsible for defining and developing COS digital sales strategy for your market in cohesion with the overall seamless sales strategy and the COS brand vision 

• Enhance the online store customer experience in your market, to increase selling and online growth 

• Collaborate within the E-commerce team, creating an efficient and informative workflow towards the set long and short term goals 

• Collaborate with global and regional ecommerce team to align selling, content and customer experience strategy 

• Work with merchandising and logistic team to secure fulfilment and shipping 

• Analyse selling reports, budget and other available tools to make right business decision to meet selling targets 

• Develop, execute and follow up with the ecommerce strategy to drive sales growth 

• Accountable for setting the online budget and following up on P&L, supported by controlling (Sales, Returns and other relevant matrix) 

• Drive the business forward by constantly analysing and assess the effectiveness of the E-commerce operations and current needs based on market competition, implementing new methods, systems and ways of working where relevant 

Presales Manager is a player/coach role.  It specialises in new sales and customer development and has an important role in the sales phase to create business opportunities from a solution-oriented perspective and show the customers how IFS products will fulfil their functional needs and requirement and deliver the value expected from the investment. They are accountable for the preparation of presentations and demonstrations and should work to build trusting relationships within both IFS and the clients with whom they engage.

The Presales Manager sits on the Market Unit Leadership team and drives presales activity in the market unit, ensuring a smooth distribution of workload and prioritisation across the team.

·         Provide presales design support for both new and existing requiring IFS Services and Solutions. Maintain end-to-end solution integrity across the products sold to customer.

·         Ability to interface with customers as required in support of sales closure.

·         Expected to act in a coaching role and provide support to less experiences team members and partners.

·         Ensure the successful delivery of Proof of Concepts is tied to the customers’ success criteria and business initiatives

·         Maintain a high degree of knowledge of specific IFS products and services including roadmaps and occasional liaison with Product Management.

·         Commit to self-learning and regular product training.

·         Working with the sales organization to address technical needs for the customers

·         Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks

As Senior Infrastructure Engineer (Patch Management), you will be responsible for for overseeing and managing the patch management operations within the organization. This role primarily focuses on utilizing SCCM and WSUS to ensure that all systems and applications are up-to-date with the latest security patches and software updates. The successful candidate will have extensive experience in managing enterprise environments, excellent problem-solving skills, and the ability to lead a team in delivering effective patch management solutions.
 

What will you do?

Patch Management:

Lead the planning, testing, deployment, and monitoring of security patches and updates using SCCM and WSUS.

Develop and implement patch management policies and procedures to ensure compliance with industry standards and best practices.

Collaborate with security teams to prioritize patches based on vulnerability assessments and threat intelligence.

SCCM Administration:

Design, configure, and maintain SCCM infrastructure to support patch deployment, software distribution, and operating system deployment.

Monitor and troubleshoot SCCM-related issues and ensure optimal performance of the system.

Create and manage SCCM collections, advertisements, and packages for application deployments.

WSUS Administration:

Manage WSUS server settings, approvals, and synchronizations to ensure timely deployment of Microsoft updates.

Troubleshoot WSUS-related issues and perform regular maintenance and optimizations.

Reporting and Compliance:

Generate detailed reports on patch compliance, vulnerabilities, and remediation efforts for management review.

Ensure all systems are compliant with organizational security policies and regulatory requirements.

Team Leadership:

Mentor and guide junior team members, providing technical expertise and support in patch management processes.

Coordinate with cross-functional teams to address patch-related issues and system updates.

Continuous Improvement:

Evaluate and recommend new tools and technologies to enhance patch management operations.

Stay current with industry trends and best practices related to infrastructure management and security.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

The Asia Business Development and Marketing team is an ambitious and talented team that deliver best practice marketing initiatives Asia-wide. The team is a critical enabler to Turner & Townsend’s growth strategy in Asia.

In line with continued business growth, we are seeking a Marketing and Communications Associate Director who will be responsible for developing and executing our marketing, communications and digital marketing plan, and subsequent initiatives Asia-wide. This role will manage the marketing budget, provide demonstrable ROI, and guide senior stakeholders to produce compelling thought leadership and insightful events.

The successful candidate will demonstrate a sound understanding of marketing strategy and execution, and operate at both strategic and hands-on level. He/She must develop strong internal relationships and be comfortable challenging and leading technical professionals. The role will directly line manage 3 existing, talented marketing professionals.

Key responsibilities include:

Strategic planning and best practice:

• Develop and execute the Asia marketing and communications strategy and plan, in line with priority sectors and markets.
• Support priority pursuits, alongside business development and operational teams, with targeted campaigns that influences buying behaviours.
• Own the marketing budget Asia-wide, overseeing requests for investment and driving ROI.
• Be brand custodian in Asia, driving brand compliance, understanding and training.
• Develop best practice processes and tools to enable high quality events and thought leadership.

External communications and marketing

• Work with Campaigns Manager for executing strategic Asia-wide marketing campaigns. This includes stakeholder management, multi-channel execution, internal communications and ROI.
• Support external communications activity including award submissions, media relations, social media, digital, and associated profile raising activities within Asia.
• Work directly with Turner & Townsend’s leadership team to provide strategic communications advice.
• Supervise external PR agency relationships and engagement to secure positive media coverage for agreed campaigns.
• Support in directing strategic-level external event, sponsorship and conference activity; implement clear strategies for priority events and conferences to drive client engagement and ROI.

Internal communications:

• Support internal communications plans targeted at employees across different offices, segments, service lines, and functions to promote employee engagement.
• Work alongside the sector/segment/cost centre leads to host strategic internal conferences and events.
• Deliver inspiring brand-led communications content and activities to the Turner & Townsend employee audience.

Reporting:

• Establish measurements and tracking to ensure and demonstrate the ROI of all communications activities.
• Establish or maintain methods that provide visibility to the Asia-wide business on upcoming activities and initiatives.
• Produce and/or contribute to Board reports, performance reviews and summaries, as needed.

Other:

• Champion global/Asia programmes, deliverables and initiatives across the region.
• Manage/supervise performance of marketing and communications professionals within Asia.
• Work as part of the Asia Pacific marketing and communications function, in addition to working with global communications professionals.
• Work in conjunction with client and bid professionals in the Asia business generation team.

Turner & Townsend in Asia has seen significant growth over the past 5 years and has ambitious plans to continue growing and achieving outcomes for our clients. We are seeking an experienced Content and Campaigns to lead and execute marketing campaigns that generate new business opportunities and support the company's growth strategy.

Key responsibilities include:

• Responsible for ensuring all content and campaigns align with our company policies and best practices.
• Develop our pipeline of brand raising activities to ensure we maintain a strong profile with both our current and target clients.
• Support in writing, editing and proofreading market intelligence reports and thought leadership to ensure content is ready to be published on web and social.
• Ensure the global content calendar is up to date with Asia content pipeline.
• Monitor activity on all our corporate social media channels to track and measure success of our campaigns.
• Identify conferences, events that we must attend to maintain and continue our brand elevation both internally and externally.
• Working with Global BG to ensure maximisation of global campaigns to drive business generation across the Asia business.
• Co-ordinate with content owners following agreed approval processes.
• Liaise with stakeholders as required to ensure content is prepared and ready ahead of deadline.

We are seeking a skilled and passionate Chef De Partie to join our culinary team at our casual dining restaurant in Singapore. As Chef De Partie, you will play a crucial role in maintaining the high standards of our kitchen operations and contributing to our guests' dining experience.

Work Location: In person @ Bukit Timah

Responsibilities:

• Manage a specific section of the kitchen, ensuring efficient and high-quality food preparation
• Assist the Head Chef and Sous Chef in daily kitchen operations
• Prepare and cook menu items consistently and to specification
• Maintain cleanliness and organization of your station and adhere to food safety standards
• Train and supervise junior kitchen staff
• Contribute to menu development and seasonal specials
• Manage inventory and minimize waste in your section
• Collaborate with other kitchen sections to ensure smooth service

Qualifications:

• Proven experience as a Chef De Partie or in a similar role
• Strong culinary skills and knowledge of various cooking techniques
• Ability to work in a fast-paced environment under pressure
• Excellent team player with strong communication skills
• Food safety certification

Compensation and Benefits:

• Salary: $3,500
• (Working hours) Weekdays: 11 AM-3 PM, 5 PM-9:30 PM
• (Working hours) Weekends: 11 AM-3 PM, 5 PM-10 PM
• 5.5 working days per week
• 6 days off per month
• $400 medical reimbursement
• 10 annual leave days (1 extra day after 1 year of service)
• Uniform and 2 staff meals provided daily

Join our team and be part of a dynamic culinary environment where you can showcase your skills and grow your career in the exciting Singapore food scene!

Alpha HR Pte Ltd |EA License No. 24C2354
Lee Mong Yang Alex |EA Reg. No R24123784

This job role ensures smooth operations on the various tasks in the kitchen by preparing and presenting of dishes to the best quality and on time. Maintaining highest level customer satisfaction, cost control effectively and good kitchen hygiene practice.

Job Requirements

• Be the 1st-in-charge and ensure smooth operations of in the turky kitchen
• Responsible for the profit & loss of the kitchen and implement appropriate food cost control measures
• Oversee the daily operations of the kitchen to ensure all dishes are served according to company’s standard
• Supervise and guide the team to foster a positive work environment
• Conduct pre-operational and regular checks of the kitchen
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for kitchen positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Ensure the kitchen equipment is functioning and arrange for repair when necessary
• Maintain a sanitary environment at the kitchen area
• Ensure that all activities conform to HACCP & 5S requirements

Our Client is a multinational information technology company. With the expansion of their team, they are looking for a highly skilled AI-OPS / Network Security Engineer to manage and enhance the network infrastructure's security. The successful candidate will be responsible for the design, implementation, and maintenance of network security solutions, ensuring the stability, reliability, and security of the network environment.

As a Network Engineer, your responsibilities will be:

• Maintaining AI-Driven tools with existing network infrastructure for predictive analytics, anomaly detection, and root cause analysis.
• Experience in AIOPs solutions for network monitoring, analytic and automation.
• Applying basic knowledge in automating network tasks and workflows using AIOPs tools and low to no code programming
• Analyzing network data to identify trends, optimize performance, and improve security
• Configuring and managing Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS) to maintain a secure and efficient network infrastructure.
• Implementing and maintaining Palo Alto and Fortinet Fortigate Firewalls for network security and access control.
• Administering Alcatel Lucent Wireless Controllers to ensure a secure and robust wireless network environment.
• Utilizing SolarWinds NPM (Network Performance Monitor) and NCM (Network Configuration Manager) for network monitoring and configuration management.
• Managing and maintaining ClearPass Policy Manager for network access control and policy enforcement.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• At least 3+ years of experience in network security engineering.
• Proficiency in Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS).
• Experience in configuring and managing Palo Alto and Fortinet Fortigate Firewalls.
• Hands-on experience with Alcatel Lucent Wireless Controllers.
• Familiarity with SolarWinds NPM / NCM for network monitoring and configuration management.
• Proficient in ClearPass Policy Manager for network access control and policy enforcement.
• Knowledge of network protocols, security architectures, and best practices.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and teamwork abilities.

Additional Preferred Skills:

Though not mandatory, the ideal candidate will also have exposure to the following technologies:

• Experience with other firewall solutions beyond Palo Alto and Fortinet, such as Check Point or Cisco ASA.
• Proficiency in network encryption protocols and VPN technologies.
• Understanding of network segmentation and micro-segmentation principles.
• Knowledge of intrusion detection/prevention systems (IDS/IPS).
• This role demands a proactive individual with a strong technical background in network security. If you possess these skills and are looking for a challenging opportunity in network security engineering, we encourage you to apply and become a valuable part of our dedicated team.

• Allowances and Performance bonus.

Onyx Capital Group was founded, by traders, on the principles of expertise, vision and excellence. The company has rapidly grown to command across the entire spectrum of oil derivative products. Our aim is not just to be market leaders but to build a unique franchise that continuously pushes boundaries. We know that our success is derived from a total commitment to pursue excellence in both our people and our technology which we heavily invest in.

We are currently hiring for individuals with a strong work ethic and desire to creatively and actively apply themselves within our Trading team. You will need to provide clear and demonstrable reasoning for why you want to be a trader.

Our most successful employees show the following characteristics:

• Entrepreneurial

• Resilient

• Agile

• Taking-ownership

• A relentless sense of pursuing accelerated progression

• Strong interest in trading and financial markets

• Excellent quantitative, analytical and problem-solving skills

• Thrive in fast-paced and competitive environments

As a prospective candidate you need to be able to back up all of the above key attributes with relevant experience in your academic track record, previous work experience as well as any extracurricular hobbies and personal interests.

We’re looking for candidates with the following qualifications:

• Degree required, preferably in economics, energy and finance
• Excellent written and verbal communication skills
• Strong analytical skills
• Natural passion for relationship building
• Able to work individually and within a team in a competitive, target-driven environment
• Demonstrated interest in energy and financial markets
• Willingness to travel internationally for business

Job Responsibilities

• Be trained in sales and account management techniques and skills
• Research and map potential new clients to originate new business leads and translate leads into sales (our clients are primarily oil traders and risk management teams in trading companies, investment banks, hedge funds, industrial end users, refineries, petrochemical and chemical producers, oil, gas and metal producers, utility companies, transport companies)
• Be trained in understanding what OCL services consist of and what value they provide
• Support pre-existing accounts' contracts and explore opportunities to upsell and grow the account.
• Generate strong relationships through a consultative sales approach, most often from highly targeted cold calling after thorough research of prospective companies.
• Help with future and OTC executions
• Work with the traders on research, development, and implementation of new trading strategies
• The role requires a high degree of customer-facing socialising and relationship-building in and out of standard working hours.

Responsibilities

• Equipment Installation, Maintenance and Troubleshooting
• Understand and identify mechanical system components e.g. motors, VFDs, conveyor belts and structural fittings
• Assist in installation and replacement of parts when required
• Source for spare parts if required for quick turnaround
• Perform troubleshooting, repair and servicing of equipment when required
• Conduct routine maintenance checks to ensure overall health of machine and system
• Coordinate and work with vendor(s) to rectify major component system failures
• Investigate and identify the root cause of failures and provide solutions to mitigate future occurrences

Requirements:

• Physically Fit
• Have experiences in machines/electrical servicing and repair is preferable