You will be responsible for the collection and processing of blood as well as inventory stock taking. You will calibrate, check and maintain laboratory equipment according to specifications. You will also be responsible for the preparation of reagents and laboratory material used in assigned routines or specialised areas. You will assess the suitability of tissues for harvesting, perform sampling so as not to compromise subsequent diagnostic analysis, takes photographs of specimens when indicated and conduct microscopic examinations of sampled tissues for quality assurance. You will be involved in taking consent from patients.

You will maintain high standards of professional services and ensure adherence to national and international accreditation standards and the standard operating procedures of the department. You will work with the committee and staff in the cluster to implement cluster-wide policies and procedures governing tissue collection and handling. You will assist the Director to formulate immediate and long-term plans for the development of department services in SingHealth. You will perform specialised investigations according to established procedures and records and report results to physicians/clients.

Job requirements:

• Bachelor of Medicine or equivalent medical qualification from medical school
• Completed an approved residency in anatomic pathology
• Experience in clinical pathology will be an advantage
• Licensed to practice medicine and pathology at a specialist level
• Experience in immunohistochemistry and molecular biology will be an advantage
• Ability to work independently and make reliable recommendations and diagnoses

Responsibilities:

· Provide admin support to various departments to ensure the smooth running of the departments operations.

· Perform data entry, recording, printing, and filing duties.

· Undertake any ad-hoc admin projects/duties as required.

Requirements:

· Min N Levels or Certificate in Office Administration or equivalent.

· 1-2 years relevant experience in a similar role.

· Pleasant personality, mature, with good written and verbal communication and interpersonal skills.

· Proactive, take initiative, and well organized.

· Able to work under pressure.

· Abilities to multi-task and work independently.

Are you tired of mundane workplaces where creativity goes to die? Do you believe that advertising should be both effective and enjoyable? If so, then you might just be the missing puzzle piece we're looking for at 3-Sixty Brand Communications Pte Ltd!

About Us:

At 3-Sixty, we're not your typical advertising agency. We're a merry band of strategists, thinkers, and the occasional illusionist, dedicated to crafting campaigns that turn heads and ring the cash register. We take our work seriously, but ourselves? Not so much. Laughter is our favorite brainstorming tool, and creativity flows as freely as the office coffee.

The Role:

Are you ready to step into the vibrant world of advertising as a full-time Account Executive at 3-Sixty Brand Communications? We're seeking a talented individual to join our team and take charge of managing client accounts, crafting killer advertising strategies, and ensuring client happiness.

The Job:

As our Account Executive, you'll be the go-to person for nurturing client relationships, assisting the Account Director in devising effective advertising plans, and keeping the creative teams in sync. Dive into market research, analyze campaigns, and impress clients with your proposals.

You should have:

• Strong communication and interpersonal skills
• Experience in client or account management
• Knowledge of advertising and marketing principles
• Excellent organizational and time management skills
• Attention to detail and ability to meet deadlines
• Experience in the advertising industry is a plus
• Bachelor's degree in Marketing, Advertising, or related field

Ready to bring your talents to the table? Send us your resume, and let's make some advertising magic together!

We are an established luxury supplier of designer furniture, lightings and accessories seeking a suitable Sales Executive to join our contract corporate team as IF YOU HAVE THE DRIVE, PASSION AND A GREAT TEAM PLAYER, WE HAVE THE RIGHT JOB FOR YOU.

Job Scope

• Meet new clients, and understand their requirements in details.
• Responding to enquiries & quotation requests, providing and maintaining high clientele satisfaction
• Own your projects from start to finish, all design deliverables (Drawing, Presentations, Material selection, BOQ).
• Based out of one of our Experience Centers, you will be required to attend customer walk-ins.
• Your responsibilities will range from client front-ending, brief understanding, Project costing, quotations, and validation to design projects development and coordination from concept to installation stages.
• Execute the project till handover, visit the site regularly.
• Collaborate with the operations team to ensure your design turns into reality seamlessly and visit the site regularly.
• Market research to keep abreast in industry knowledge and keeping competitive

Requirements

• Strong visualization and conceptualization abilities.
• At least Diploma and above educational qualification.
• Handled projects end-to-end sales, design and execution.
• Ability to communicate thoughts and ideas effectively.

Other Information

• Working Hours: Monday to Friday (9am – 6pm), Saturday (9am – 1pm) Alt.
• Working Location: Alexandra Rd, Delta House

Apply now via submitting your updated full resume by using APPLY NOW BUTTON.

We are looking for a project coordinator to handle site coordination and after sales support.

Job Description

• Attend site meeting and project co-ordination.
• Project administration (plan, schedule, coordinating and project managing work/program).
• Supervise unstuffing and warehousing , delivery at site, logistic and after sales support.
• Co-ordinate with sub-contractors/suppliers on timely delivery of materials and handover of projects with good workmanship.
• Proper filing and archiving of all official documents, drawings, correspondences, and electronic submissions related to day-to-day operations of Projects Department.
• Prepare documents for closing of account or handover to maintenance team/client after project completion.
• Any other duties assigned from HOD.

Requirements

• Knowledge of AutoCad will be an advantage.
• Basic computer skills.
• Excellent Organizational and Project Management skills.
• Strong interpersonal and communications skills, both oral and written, and a positive attitude towards fostering teamwork among associates in a support role.
• At least 2 Year(s) of working experience in handling Projects.
• Minimum Diploma holder

Other Information

• Working Hours: Monday to Friday (9am – 6pm), Saturday (9am – 1pm) Alt.
• Working Location: Alexandra Rd, Delta House

Interested candidate please do submit with your latest resume.

Job Description : Be part of a dynamic team to enhance the quality of Singapore’s pre-school education landscape. As a Preschool Teacher, you will play a key role in providing our young with an enriched learning experience, nurturing their social skills and preparing them for lifelong learning. You will plan and deliver education programmes to help foster holistic learning and development for the children and be involved in parent and community engagement.

In this role as Teacher, your responsibilities will include , but are not limited to:

• Plan and deliver education programmes for the holistic development of the children
• Support the development and implementation of teaching and learning approaches and resources, as well as best practices to enhance the learning experiences for the children
• Prepare learning materials and conduct age-appropriate programmes
• Provide a positive learning environment and ensure the well-being and safety of the children
• Engage parents and partners in education to be involved in learning and development of the children
• Monitor and document children’s learning and development
• Responsive to the needs of young children from the age of 18 months to 3 years old.
• To create a secure environment for young children through nurturing respectful, responsive and reciprocal relationships with them; a quality learning environment through assisting in implementing a developmentally and culturally appropriate curriculum.
• Be intentional in building trust and respectful partnerships with parents and families.
• Actively engage in centre initiatives and supports its collaborative efforts with the community.
• Able to work closely with colleagues and contributes to a culture of collaboration and collegiality.
• Engaging in continuous learning and reflective practice.
• Any other duty that may be assigned by the Centre from time to time.

To be shortlisted in this role it is desirable to have ;

• At least minimum of GCE ‘N’ level credits including English Language.
• WSQ Advanced Certificate in early Years (WSQ ACEY) or its equivalent recognised by ECDA
• Passion to work with children

Location of the centre : Blk 18 Jalan Membina #03-01 S164018 * Less than 5 mins to Tiong Bahru MRT station (EW17 Exit A)

If you feel this position matches your skills , experience and career aspirations, please click apply button. Join us now for Sign - On Bonus! (*Terms and Conditions Apply , valid from 01 Jan 2024 to 30 March 2024). Only for Singaporean due to limitation of quota

To find out more about us and other job position , subscribe to our Telegram Channel : Super Talent Childcare

The ideal candidate will support the full scope of Human Resources responsibilities. He or she ensures smooth day-to-day HR operations and act as a liaison between management and staff.

Responsibilities:

• Provide end-to-end recruitment support

• Handle on-boarding and off-boarding processes (exit interview, IR21 tax clearance)

• Process work pass applications, renewals and cancellations

• Process monthly claims and liaise with external party for payroll calculations

• Manage leave records, submit government and related claims (maternity/paternity leave, NS makeup claims, income tax (IR8A))

• Liaise with education institutions for internship programs

• Monitor, administer and maintain employee benefits

• Prepare letters of employment, confirmation, promotion, increment, bonus, termination,

• Maintain an accurate HR database and up-to-date employee records

• Facilitate employee cohesion events

• Any ad-hoc duties assigned

Qualifications:

• Minimum 2 years of relevant experience

• University Degree in Human Resources or equivalent preferred

• Quick-learner, strong communication and organisational skills

• Proficiency in MS Office, Infotech and expert knowledge of Singapore Employment Law

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 2 years’ experience as Business Development Executive

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

Job Responsibilities

• Providing courteous and efficient food and beverage services to the guests in the outlets.
• Preparation of dining layouts and settings to ensure service quality and hygiene matters.
• Serving of food and beverage orders.
• Presenting of bills and payment collection.
• Any other suitable tasks as and when assigned

Job Requirements

• Able to perform rotating shifts, weekends and public holidays

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 1 year experience as Business Development Manager

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

Job Description:

• Budget tracking on quantities for main materials (e.g. rebars,tiles).
• Measurement, payment response, and evaluation of VO for the subcontractor.
• Measurement and VO submission to Client / Consultants.
• Ensure meticulous assessment of costs for all VO works.
• Advising project team on contractual rights.
• Source for suppliers/subcontractor and generate quotation reports.
• Lead and participate with Junior QSin managing tender from site visit to tender takeoff to compiling tender package for submission.

Job Requirements:

• Diploma or Degree in Quantity Surveying or Civil & Structural.
• Minimum 5 years of relevant working experience in the Construction industry.
• Knowledge in PSSCOC and SIA.
• Good Team player.
• Good communication and negotiation skills.
• Able to do tender by yourself or with a team.

You will be part of the SingHealth Office for Innovation to plan and implement projects that will bring about a seamless patient experience and impactful healthcare innovations.

You will support the Director, Innovation Programmes in pursuing relevant opportunities for strategic partnerships and collaborations with external organisations that will help to promote SingHealth as a thought leader in healthcare innovation. You will support strategic planning through research on industry trends, healthcare innovations and emerging opportunities to develop a comprehensive partnerships strategy that is aligned with SingHealth’s vision and mission. You will also identify partnership opportunities and cultivate strong long-term partnerships with other healthcare providers, strategic industry players in the biotechnology and biomedical sector, government agencies and relevant for-profit and non-profit organisations that will help promote SingHealth as a thought leader in healthcare innovation.

You will build and maintain cross-functional collaborations with relevant stakeholders to ensure alignment of strategies, seamless execution of partnership initiatives, as well as institute the appropriate frameworks and processes to ensure due diligence in administering partnership-related initiatives and plans, including developing and executing partnership agreements and reporting outcomes of relevant signed innovation partnerships. You will partake in managing innovation grant schemes under DoIT, including administering the processes from the pre-award preparations, convening evaluation panels, to awarding of projects and post-award tracking/ monitoring of funded projects to ensure accountability of the funds.

You will assist to lead the communication with both internal and external stakeholders to drive the administration and implementation of the innovation grants and projects as well as facilitate successful co-ordination with stakeholders and provide secretariat functions at assigned meetings, and support in the execution of successful Innovation events/talks/projects.

Job Requirements

• A Bachelor’s Degree holder in any discipline with preferably 6 years of relevant experience in healthcare or/and innovation.
• Experience in the local healthcare system would be an added advantage.
• Knowledge about healthcare innovation processes and commercialisation.
• Experience and proficiency with internal and external stakeholder management
• Experience in using visualisation tools to present trend data
• Knowledge and skill in process improvement, improvement methodologies and tools & techniques, such as design thinking, lean and six sigma, would be an advantage
• Experience in project management for small to medium sized projects
• Professional team player who has demonstrated strategic and analytic skills
• Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation.
• Excellent communication and interpersonal skills.
• Action oriented, highly motivated and target focused.

Head Chef - High-Quality Neighborhood Restaurant (Wine-Focused)

Position Summary:

The Head Chef will lead our culinary team, showcasing exceptional skills in menu creation with a focus on integrating our wine selection into the dining experience. This role demands a passion for culinary excellence, a deep understanding of flavor profiles that complement our wine offerings, and a commitment to providing a memorable dining experience. The ideal candidate will have a proven track record in a similar high-quality environment, with a focus on farm-to-table and wine-centric dishes.

Key Responsibilities:

• Develop innovative, seasonal menus that highlight the synergy between food and wine.
• Maintain high standards of food quality, hygiene, and safety.
• Oversee all kitchen operations, ensuring efficient and seamless service.
• Manage inventory, including ordering supplies and controlling costs.
• Train, mentor, and lead kitchen staff to foster a positive and productive work environment.
• Engage with guests to gather feedback and promote a welcoming atmosphere.
• Stay abreast of culinary trends and techniques, incorporating them where appropriate.

Qualifications:

• Culinary arts degree or equivalent experience.
• Minimum 5 years of experience in a similar role, preferably in a wine-focused establishment.
• Strong leadership skills and ability to work under pressure.
• Excellent communication and organizational skills.
• Creative mindset with meticulous attention to detail.
• Knowledge of wine and its interaction with food is a must.

This position offers the opportunity to be at the forefront of a high-quality neighborhood restaurant where wine and food converge to create an unparalleled dining experience. If you are a driven culinary professional eager to make your mark in a dynamic and growing establishment, we would love to hear from you.

Dough Baker - High-Quality Neighborhood Restaurant

The Dough Baker will play a crucial role in our culinary team at our high-quality neighborhood restaurant, specializing in crafting exceptional pizza dough. This position requires a skilled individual with a passion for baking and a deep understanding of dough fermentation and handling techniques. The Dough Baker will be responsible for preparing, managing, and maintaining the pizza dough production to meet our restaurant's standards, ensuring that every pizza base is perfect. This role offers the opportunity to be part of a dynamic team, contributing to the restaurant’s reputation for outstanding pizzas.

We will teach and provide the dough recipe.

Key Responsibilities:

• Prepare high-quality pizza dough daily, following specific recipes and techniques to ensure consistency and excellence.
• Manage the fermentation process, adjusting based on ambient conditions to produce the best possible base.
• Conduct regular quality checks on ingredients and finished dough to maintain high standards.
• Collaborate with the culinary team to forecast dough needs, planning production accordingly.
• Maintain a clean and organized work environment, adhering to health and safety guidelines.
• Innovate and experiment with different dough types and fermentation methods to enhance the pizza menu.
• Train and guide staff members on proper dough handling and preparation techniques.
• Manage inventory of baking supplies, ensuring timely ordering and stock rotation.

Qualifications:

• Proven experience as a Baker, with specific experience in pizza dough preparation preferred but not essential.
• Strong knowledge of fermentation processes and dough handling techniques.
• Ability to work efficiently and precisely, managing multiple batches simultaneously.
• Passionate about baking and continuous learning, with a willingness to experiment and innovate.
• Excellent organizational and time-management skills.
• A team player with the ability to communicate effectively with kitchen staff.
• Commitment to cleanliness and food safety standards.

If you are a dedicated and skilled baker with a love for pizza making, this is the perfect opportunity to bring your expertise to our team. Join us to contribute to a memorable dining experience, centered around the art of pizza.

Responsibilities:

• Collaborate with data scientists, coders, programmers and other stakeholders
• Creating and managing the AI development process and general infrastructure of a product
• Doing statistical analysis and interpreting findings
• Automating critical tasks and procedures for a data science team
• Creating data transformation infrastructure
• Developing AI models communicating the utility of the AI models they generate to a diverse range of employees inside the organisation, including product managers and management executives.
• Converting machine learning models into APIs with which other apps may interact.

Requirements:

• Master / Bachelor’s degree in computer science, computer engineering, or relevant field.
• A minimum of 6+ years’ experience in a similar role.
• Strong knowledge of Datawarehouse / database / Cloud systems and data mining would be prefered.
• Excellent organizational and analytical abilities.
• Outstanding problem solver.

Key Responsibilities:

• Handle partial & full sets of accounts.
• Handle accounts payable and receivable.
• Perform monthly closing of accounts, inter-company billings / balances and bank reconciliations.
• Maintain proper accounting records and documentations for audit and ensure compliance and alignment of accounting policies and procedures with the government regulations.
• Ensure timely submission of reports.
• Ensure the accountability of company fixed assets.
• Handles quarterly GST report.
• Other ad-hoc accounting duties as and when required.

Requirements:

• ACCA level 2 / LCCI Diploma in Accounting.
• Knowledge of SAP System.
• Meticulous and a team player.
• Willing to work under pressure in fast paced and multi-task environment.

Team Management:

Supervise and manage a team of cleaning staff, including hiring, training, and scheduling.

Set performance expectations and conduct regular performance evaluations.

Motivate and lead the team to achieve high standards of cleanliness and efficiency.

Workflow Planning:

Develop cleaning schedules and plans to ensure all areas are appropriately cleaned and maintained.

Coordinate with other departments to schedule cleaning activities that minimize disruptions to regular operations.

Resource Management:

Manage and control the inventory of cleaning supplies and equipment.

Optimize resource allocation, ensuring efficient use of manpower, cleaning materials, and equipment.

Quality Control:

Establish and enforce cleaning standards and procedures.

Conduct regular inspections to ensure that cleaning tasks are performed to the required quality standards.

Health and Safety Compliance:

Ensure compliance with health and safety regulations and guidelines.

Implement and monitor safety protocols to prevent accidents and injuries.

Client Communication:

Communicate with clients or facility managers to understand their specific cleaning requirements and expectations.

Address client concerns and feedback promptly and professiona

Job Scope:
- Arranging jobs interview and conduct staff briefings
- Drafting and posting of advertisement
- Coordinating interviews/recruitment matters with clients
- Doing cold-calling and business development for potential client prospects.
- On job training provided, no need experiences
- Any ad-hoc duties assigned

What we are looking for:
- Minimum Diploma in any field
- Strong communication and interpersonal skill
- Strong client management and negotiation skills
- Ability to work in a fast-paced and dynamic environment
- Excellent communication & interpersonal skills

Benefits:
- Basic Salary
- Attractive Commission

- Company Trip

EA License No: 20C0137
EA Personnel No: R22104815
EA Personnel Name: ZHI NING

The primary objective is to drive revenue and profitability by establishing and maintaining strategic partnerships, optimizing existing operations, and identifying new avenues for expansion. The role requires a keen understanding of the waste management industry, market trends, and the ability to develop and implement effective business strategies.

Responsibilities

• Market Research and Analysis
• Business Strategy Development
• Client Relationship Management
• Proposal and Contract Negotiation
• Revenue Growth:

Qualifications

• Bachelor's degree in Business Administration, Environmental Science, or a related field. A Master's degree is a plus.
• Minimum of 5 years of experience in business development, preferably within the waste management or environmental services industry
• In-depth understanding of waste management regulations, technologies, and best practices.
• Familiarity with sustainability trends and circular economy principles.

Job Description:

• To supervise and inspect works
• To maintain essential site records
• To co-ordinate Project until the Project is completed

Job Requirements:

• At least a Polytechnic Diploma in Civil Engineering or equivalent or National Certificate on Construction Supervision (NCCS)
• Experienced in full-time site supervision and accredited with IES/ACES
• Experienced in Process Plants projects will be an advantage

Location of work: Jurong Island / Western part of Singapore

Job Description

- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma or Degree in InteriorDesign / Architecture or equivalent.

- Required language(s): English, Chinese in order to liaise with Chinese speaking associates.

- Minimum 2 years of relevant working experience in Architecture interior design environment.

- Proficient in AutoCAD, Sketchup (Vray /rendering), 3Ds Max Photoshop, illustrator, Adobe Photoshop & other design-based skills.

- Strong 3D and graphic sense, Must be proficient in 3D Rendering & Modeling

- Strong sense of conceptual design approach, Good communication and presentation skills.

- Dedicated and passionate about design,Creative in interior Design and proposal Initiative, motivated and fast learner

- Able to work under pressure and tight schedule & Ability to manage own workload and meet deadlines.

Responsibilities

- Working closely with Designated Directors and design team to plan and visualise projects.

- Presenting and explaining visuals to colleagues and clients.

- Develop and execute high quality interior design concept.

- Ensuring all ideas are represented as accurately and attractively as possible.

- Assisting with planning decisions.

About our client: Our client is a group of companies that provides Power Solutions & Load Testing Services to clients in the Asia region.

*Work Location: Please note that this role will require candidates to work in Shanghai, China for 2 years. Relocation assistance will be provided.

About the role:

· Develop and expand businesses that require power generators, load banks & transformers and other company’s equipment for projects.

· Foster & maintain relationships with Company’s existing clientele.

· Prepare and present technical proposal for temporary power supply systems to potential clients in various industries.

· Deliver results & meet performance indicators set forth by the Company.

· Prepare sales reports, sales forecasts and communicate with the Management.

· Manage projects and the business secured.

· Manage the subsidiary entity with regular reporting to its Singapore head office.

· Site visit & inspection with follow-up actions.

· Manage entity business & performance. Meet KPIs set forth by Management.

About you:

· Diploma or Degree in Electrical/ Electronic Engineering, Control Systems, Mechatronic Engineering or Instrumentation and Automation, Mechanical/ Power Engineering/ Automotive Engineering.

· Candidate with a Business Administration and Accounting background will be an added advantage.

· Candidates without the above qualifications but with the necessary experience in electrical power distribution & knowledge in the relevant fields will be considered.

· Preferably with a minimum of 3-5 years job experience in one of these industries: Marine Offshore, shipyard. Power Generation, M & E, Utilities.

· Results-oriented with good spoken and written communication skills.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: R1325507

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Assist in Accounts Receivables function (include reconcile daily sales for store and eCommerce)
• Ensure accuracy of invoicing entries and posting in accounting system
• Issue ad-hoc invoices and credit notes to customer
• Follow up payments with sales team from customer
• Timely update, apply, reconcile cash & credit receipts in AR
• Assist in month end closing and annual audit process
• Ensure proper documentation / filling
• Perform any other ad-hoc duties

Requirements

• Candidates should possess at least NITEC / LCCI / Diploma in Accounting
• Candidates with knowledge in Navision accounting software will be preferred
• At least 1 to 2 years of relevant experience in this role.
• Preferably with experience in F&B or retail industry
• Proficient in Microsoft Office
• Committed, meticulous, positive personality with strong communication and interpersonal skills.
• Able to work independently, team player and as a team in a fast-paced environment.
• Ability to work within tight timelines.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Havelock MRT Station (TE16) just outside our office

Description

• Manage all inbound and outbound calls in a timely and professional manner
• Attend alarm signals and fault call reported to achieve the Service Level Agreement (SLA)
• Handle customers’ complaints via phone or correspondence professionally
• Update and maintain a proper record on all customers
• Be involved actively in the customer retention program and strategy
• Work as a team and ensure that the call centre service level is met
• Resolve customer queries efficiently and escalate problems/issues promptly

Requirements

• Able to work on either schedule monthly rotating Morning 7am to 5pm and Afternoon shift work 1pm to 11pm, including weekends and Public Holidays
• Possess good communication, interpersonal skills and PC knowledge
• Able to speak Mandarin in order to assist in managing Mandarin speaking customers for mandarin alarm/fault request and support purposes
• Candidate with Call Centre experience will have added advantage
• Training will be provided

Please indicate in your profile your expected salary as you apply. Thank you.

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Diploma in Electrical/Electronic Engineering with at least 1 year working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems will be an advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Possession of own vehicle would be an advantage, otherwise transport reimbursement is available.

Please indicate in your profile your expected salary as you apply. Thank you.