Location: Singapore

Role: Transition Manager / Lead of Transition Manager

Starting Date: Mid-August to Beginning of September

Are you a seasoned professional with a strong background in migrating IT infrastructure internationally? We are looking for a Transition Manager or Lead of Transition Manager to join our team in Singapore. This pivotal role involves overseeing the transition of IT systems from one country to another, with a focus on business and process optimization.

Key Responsibilities:

• Lead and manage the migration of IT infrastructure across borders
• Measure success, assess risks, and manage budget constraints effectively
• Utilize your experience in IFI project management to drive successful outcomes
• Be based in Singapore or Australia with occasional travel to India
• Can be based in Philippines with occasional travel to Australia

• Proven experience in managing or participating in international IT migrations
• Strong business and process orientation with the ability to handle budgetary and risk-related challenges
• Previous experience as an IFI project manager is highly desirable

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Customer Experience Specialist (Interaction Centre)
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as Customer Experience Specialist within its Marketing team.

The Customer Experience Specialist is responsible for delivering a professional, prompt and best-in-class service experience to customers across various communication channels. This role aims to create excitement and build trust, ultimately achieving the overall targeted customer satisfaction.

• Handle customer interactions by processing and following up on customer requests and queries across different channels (including online chat, social media, inbound and outbound calls, and emails), ensuring satisfaction through proactive follow-ups.
• Investigate complex cases or complaints submitted by customers and provide resolutions to the cases/complaints, including working with various stakeholders and crafting replies.
• Log all queries and requests accordingly into the Porsche inhouse system and update the status and resolution on a timely basis.
• Ensure secure handling of IT systems and maintenance of customer records in the Customer Relationship Management database.
• Support data and reporting tasks, including report preparation, assistance in data cleaning, extraction, segmentation, and qualification. Additionally, identify and analyse market needs, and provide regular reports on customer insights, campaign performance, and case resolutions to internal stakeholders, ensuring business retention and growth.
• Support campaigns/events activities, which includes managing guest RSVPs, consolidating guest data, customer registration duty during events, and other duties as assigned.
• Perform all other adhoc duties and projects as assigned.

• At least 2 years of working experience preferably in a customer service role
• Excellent verbal, written and interpersonal communication skills and telephone etiquette
• Proficient in Microsoft Office applications
• Ability to perform rotating shift work including public holiday and weekend shifts

What you get to do in this role:

• Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
• Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.
• Support and inspire the team to deliver an incredible customer support experience.
• Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service.
• Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others.
• Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization.
• Advocate for critical customer issues as a critical escalation point.
• Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program.
• Work with internal teams to continue elevating the Support Account Management Brand internally.
• Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives.

MAIN RESPONSIBILITIES

 Responsible for the full spectrum of daily operations for the Singapore office, and to ensure that all areas are properly managed and functioned.

• Monitor operations to ascertain that each part of the functions and processes is performing on track, enhancing and promoting efficiencies, meeting deadlines, achieving good and required results etc.
• Communicate, develop, implement and enforce procedures of progressive disciplines are in accordance with the internal policies and procedure, local laws and regulations.
• Monitor daily attendance and absences, check and ensure records are updated, and the necessary actions are taken to react to changes.
• To assist in new hire on/off boarding, coordination of workplace and system profile set up.
• To monitor and maintain the extension list, floor (seating) plan and map, door and computer access and all it-related/applications & collaborate setup etc.)
• Responsible for the liaison and coordination of internal transfers, relocations or secondments. Monitor logistics and facilitation of arrangements (including, immigration, registration process, tax impacts and compliance with statutory obligations in difference jurisdictions.
• Oversee and work closely with other offices and teams on project requests and take the lead in communication and implementation in the local office.
• Liaise and work with other teams and management, government departments, banks and legal authorities etc. to achieve timely and effective solutions to ensure compliance with internal protocols and statutory obligations such as Business Risk Assessment (BRA) / Risk Control Self-Assessment (RCSA), transaction monitoring for in[1]house entities, business continuity plan (maintenance of Call Tree) and outsourcing assessment.
• Act as the local project manager overseeing the local FATCA/CRS annual project together with the service lines and also the regulatory team

Administration / Facilities

• To ensure the health and safety of the office environment
• To handle office relocation, office planning, office integration and re-branding events.
• Management oversight of outsourced policy administrative functions.
• To identify need, evaluate options, develop and implement office policies and procedure, plans and work schedules.
• To oversee all administrative functions including the maintenance of general office environment and workplace, general procurement of services, supplies and equipment to support assigned functions; and the provision of back office support to the office as a whole.
• To assist capital planning, acquisition and management.
• To meet with the firm or department’s goal, objectives and priorities / deadlines.
• To review and negotiate contracts for products and services, leases to ensure the items are in compliance with the terms and conditions, and the costs are agreed with budget.
• To foster and instill a high level of internal and external client services in all administrative functions including mandatory data exercise and update in NavOne.
• To organize company events and engagement activities, and assist in marketing events.
• To provide support for the local Head and assist in staff training and development.
• Any other duties that may require for this role.

#LI-Hybrid

#LI-DR1

The Senior Electrical Engineer will work hand-in-hand with Project Team in carrying out the following:

Conduct project electrical engineering works

• Prepare project electrical function specifications, electrical layouts, PLC IO list and wiring diagrams
• Conduct electrical products selectivity study and generate project electrical Bill of Materials (BOM)
• Generate Request For Quotation/ Offer and Purchase Request for electrical BOM.
• Prepare project electrical installation documentation with technical support for installation work
• Prepare electrical inspection test sheet for test and measurement
• Evaluate and implement corrective measure on test result
• Prepare project specific electrical product operational and maintenance manuals
• Participate and support Project management teams in project meetings as and when required with Client and Contractor.
• Lead electrical engineer(s) on sizable project with complexity to plan, monitor and deliver project electrical engineering tasks and work packages
• Prepare project electrical and PLC architect/ guide and interface specification with PLC team

MISSION AND RESPONSIBILITIES:

The Retail Assistant Manager at Guerlain supports the Area Manager in overseeing daily store operations, enhancing customer satisfaction, meeting sales and profitability goals, and managing the team effectively. This role ensures that all retail activities are aligned with the company's standards and policies.

Key Responsibilities:

1. Operational Management:

• Oversee daily store operations to ensure smooth functioning.
• Address operational issues and provide solutions to ensure compliance with company policies.
• Conduct regular store visits to monitor compliance with SOPs and provide operational support.
• Coordinate with the Area Manager to resolve IT issues and ensure efficient store operations.

2. Sales and Performance:

• Assist in generating weekly and monthly sales reports.
• Assist the Area Manager to tabulate and check the accuracy of all commission and incentives.
• Analyze sales data and provide insights to improve store performance.
• Support the Area Manager in driving sales targets and KPIs.

3. Promotions and Events:

• Coordinate with departmental stores for promotions and events.
• Assist in planning and executing pre- and post-activation events.
• Perform post-event analysis to evaluate effectiveness and provide insights for future improvements.
• Ensure timely creation and distribution of promotional vouchers.

4. Product New Launches:

• Ensure all stores receive testers for new product launches.
• Monitor stock movement and performance of new products.
• Provide feedback to the Area Manager on new product performance and stock levels.

5. Staff Management:

• Assist in the onboarding process for new hires, ensuring smooth integration.
• Provide ongoing training and support to store staff.
• Coordinate with HR and the IT department to manage new hire accounts and codes.
• Conduct team-building sessions and support staff development initiatives.

6. Inventory and Stock Management:

• Support the BTQ team during stock counts to maintain accurate inventory records.
• Manage the procurement and tracking of non-sellable items.
• Ensure timely raising of Purchase Orders (POs) and manage budgets.

7. Customer Experience:

• Ensure high levels of customer satisfaction through excellent service.
• Address and resolve customer complaints effectively.
• Implement and monitor customer service standards.

8. POSM and Marketing Coordination:

• Manage Point of Sale Materials (POSM) requisition and distribution.
• Coordinate with the Marketing team for store and out-of-store activations.
• Participate in store activations, including weekends or after office hours if required.

9. Administrative Duties:

• Support the Area Manager in administrative tasks and reporting.
• Assist in organizing yearly kick-offs and sales cycles.
• Ensure all trackers (e.g., OT, Expenses) are updated and provide insights.

10. Presentations and Analytical Support:

• Assist in organizing yearly kick-offs and sales cycles.
• Prepare and deliver presentations for internal and external stakeholders.
• Utilize strong Excel skills to analyze data and generate reports.
• Forecast GWP (Gift With Purchase) and sampling needs for activation purposes.
• Provide analytical support for strategic planning and decision-making.

We are searching for graduates (with up to 1 year of work experience) to join us in our APAC team in Singapore. You stand a good chance if you have a growth mindset, is highly dependable and have the curiosity, drive and tenacity to build a career with a market leader in a Fintech industry.

You will embark on a 12-month program where you can expect:

• 2 months of onboarding bootcamp
• 10 months of training and on the job learning with coaching from the hiring manager as well as mentoring from other senior team members
• Opportunities to acquire the essential knowledge/ skills and experiences you need to build a purposeful career you aspire.

Upon successful completion of your bootcamp, you will become a permanent member of our big family.

Avaloqers are curious, have growth mindset and are inspired to be at the best of what we deliver. Our diversity and an open and transparent culture enabled collaborations and synergies. Our passion to deliver our best to our clients is at the heart of our work. We work hard and want you to be part of the impact we are making.

Your growth is our priority, and the program is structured to offer you the ideal environment to start a successful career with attractive benefits, excellent training, and managers to support your development. Look forward to hands-on training to sharpen your skills and deepen your professional understanding as you kickstart your career. Apply now to indicate your interest to learn more, and our team will be in touch if your profile matches our open opportunities.

What are we looking for:

As a Full Stack Developer with focus on Avaloq Script and Angular your task will consist of analyzing defect in web banking solution and mobile banking solution, estimating the effort for the implementation of new features and designing and implementing solutions for our customers.

Your mission

• Maintain the software from our core system to our front-end solutions.
• Apply Software Development best practices, including unit testing, version control, continuous integration and design patterns.
• Write technical documentation, analyze and resolve incidents.

Are you ready to take on a growth journey with us?

• Bachelor’s degree in computer science, analytics, mathematics, computer/software engineering or similar disciplines from local universities.
• Knowledge and experience in one or more high level programming language (preferable JavaScript or TypeScript).
• Willingness to learn Avaloq’s own scripting language.
• Agile mindset and thirst for knowledge, willingness to unlearn and relearn.
• Strong desire to work in a fast-paced environment.
• Good communication skills and comfortable with working and collaborating with diverse culture at all levels.
• Openness to new learnings, willing to undergo trainings and obtain certifications as required by the role.

It is a plus if you have:

• Minor in Business and Technology
• Completed internship with companies in industries such as Fintech or Banking and Finance
• Good grasps of concepts of software engineering
• Oracle SQL and PL/SQL
• First experiences with Angular

Only Singaporeans/ Permanent Resident is eligible to apply.  

Expectations of an Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

What you get to do in this role:

• You will engage with our largest customer’s C-Suite Executives leveraging your extensive industry and operational transformational experience to elegantly articulate how breakthrough business outcomes are achieved on the NOW platform.  In the course of these CXO engagements, you will also advise and work closely with key internal Executives, as well as our Sales and Strategy teams to build a strategic product and GTM strategy including enabling the global field community. 
• Accelerate sales cycles by meeting and working closely with our most strategic customer CXOs (Fortune 500).
• Work with Customer CXOs to build out their transformation strategy.
• Increase C-suite awareness by creating industry leading transformation frameworks that help ServiceNow strategic clients accelerate their transformations.
• Develop and drive prospect pipelines by hosting CXO round tables, delivering industry keynotes, and leading other executive-level field marketing activities.
• Provide critical product and marketing content feedback to key Engineering and Field Marketing teams.

News can change the world, save lives, and bring us all closer together through empathy and understanding - but not if it isn’t read. Out of the hundreds of millions of articles and posts, how do we deliver the information that matters the most? How do we avoid the filter bubble of personalization and widen people’s interests and knowledge?

SmartNews is creating an entirely new model for the news industry. Our mission is to evaluate (in real-time) what makes a quality story and deliver the stories that matter to people who need it. We are dedicated to the idea that people make better decisions when provided with better information.

We’re not there yet, but we have a great head start. We’re one of the very few pre-IPO, (double) unicorns focused on the news with thousands of publisher partners globally. Founded in Tokyo in 2012, SmartNews has become the go-to source of news for users around the world. We have more than 20M+ monthly active users worldwide, billions of channel interactions, and article pageviews generated per month.

Join us and be a part of the solution as we work to escape the filter bubble, strengthen democracy, and help people be better informed.

About The Role
Cross Border Business (CBB) helps key Chinese and other global clients to succeed in Japan and US via Smartnews marketing solutions. Global marketing done right is becoming more challenging due to fast-changing consumer expectations, diversity in individual market landscapes, and the rate of technological change. Our team aims to grow the SmartNews ads business sales by driving the acquisition of cross-border advertisers and agencies, while also improving awareness and media priorities in targeting industries.

• Develop new and existing advertiser relationships directly and via agencies in Asia market.
• Gather advertisers’ feedback and deep dive solutions to satisfy local advertisers’ expectations, via collaborations  with Account Management and cross-function teams
• Research on potential opportunities in China market and develop new local advertisers and agency partners
• Enhance business scale with top local advertisers via deepdiving advertisers’ expectations and providing performance enhancement solutions with AM and cross-function teams
• Lead joint business plan development, agency-level strategy and develop existing agency relationships to facilitate agreements and speed up business growth
• Collaborating with Ad Products and other key departments to enhance our products via customer feedback-sharing and other customer-related activities
• Improve awareness and media priority of Smartnews in local targeting industry via conference attending and other marketing solutions

• Experience in advertising/online media sales or marketing
• Proven track record of delivering result
• Experience in cross-border transactions and working experience of serving for clients in Asian countries. 
• Business-level English and Chinese
• Ability to make frequent business trips for on-site project management, and ability to carry out new customer acquisition and manage relationships with both new and existing customers

As we continue our rapid growth, we are looking for an oil and gas freight analyst to join our Market Analysis team in Singapore.This exciting opportunity will allow you to combine your understanding of commercial freight markets with insights derived from our intelligent analytics platform to develop and drive new analytical and research solutions.

In this role you will:

• Work in close collaboration with the global analyst team in London, Singapore, Houston, New York and Dubai to build a comprehensive view of shipping market activity in oil and gas markets.
• Maintain top-notch data quality for Vortexa’s market-leading freight related datasets. 
• Work to fulfil client requests as well as providing customers with analytical support.
• Contributing on in-house reports on deadline, developing and enriching freight-related content on Vortexa’s publications.
• Create and maintain a robust library of examples and use-cases on how Vortexa-derived insights influence or relate to key freight market developments.
• Attend relevant industry events as well as participate in internal and external webinars representing Vortexa’s core values and take pride in building and maintaining a strong network of industry contacts. 

• 3+ years of relevant experience as a freight market analyst or researcher
• A deep understanding of freight market trading, including short-term and long-term market drivers, chartering strategy and pricing structures.
• Excellent analysis and numeracy skills, with advanced Excel and data analysis proficiency.
• Exceptional written and verbal communication and presentation skills.
• A results-oriented outlook and are able to efficiently prioritise multiple tasks with limited supervision.

You ideally have...

• Experience within the research team of a tanker and gas shipbroker, owner, or charterer.
• Experience in oil & gas  freight market coverage

• Stock-options in a fast-growing, high-potential business
• An open, collaborative, and supportive working culture built on merit, which celebrates creative thinking and “getting things done.”
• The opportunity to work with AI-driven technology in a scale-up environment with commodity trading experts
• Private Health Insurance offered via AXA
• A flexible working policy- accommodating both remote & home working, with regular staff events
• Global Volunteering Policy to help you ‘do good’ and feel better

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic and creative Field Service Coordination Engineer to be part of our team. You will be a member of our Field Service Management team that provides five-star customer service and promotes this idea throughout the organization. Your main focus area will be to organize service attendances through our global service network, participate on shifts, support engineers while on board following system’s requirements.

• Four-year degree in Computer Engineering/Science, Telecommunications or equivalent
• Experience in customer support
• Cisco Certified Network Associate (CCNA)
• Good understanding of OSI Layer, TCP/IP networking and firewall
• IT skills in the area of Microsoft domain, Storage systems (NAS) 
• Good understanding in networking products and technology such as routing and switching
• Fluent in written and spoken English
• Great communication and teamwork skills

Great to have

• Experience on maritime business and vessel environment
• Microsoft Certifications
• Experience with various Maritime Applications

Beyond offering a working environment which values and supports people and their well-being, we at Navarino offer other benefits such as:

• An attractive financial package
• A generous bonus, announced yearly, based on overall company’s performance and your contributions to our team's success
• Excellent working conditions with a good work-life balance
• Excellent variety of benefits including private health insurance
• Personal development and training opportunities to build your professional growth, skills, and knowledge
• A working environment certified as a “Great Place to Work” for two consecutive years (2022 and 2023)

Job Responsibilities

• Actively promote our international project in assigned territory;
• The area of responsibility is Singapore;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English and Mandarin, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

We are seeking experienced Software Engineers proficient in Java to join our dynamic team. The ideal candidates will have hands-on experience in containers, cloud platforms, and distributed systems.

Key Responsibilities:

• Develop, test, and deploy scalable Java applications.
• Design and manage containerized applications using Docker and Kubernetes.
• Leverage cloud services (Azure, AWS, GCP) for application deployment and maintenance.
• Implement distributed systems and ensure high availability and performance.
• Collaborate with cross-functional teams to deliver high-quality software solutions.
• Troubleshoot and resolve complex technical issues.
• Stay updated with industry trends and integrate best practices.
• Participate in code reviews and contribute to continuous improvement.

Strong experience in Java, J2EE, and related technologies.

Proficiency in containerization and cloud platforms.

Knowledge of distributed systems architecture.

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

We are looking for skilled Cloud Engineers with expertise in Google Cloud Platform (GCP) to join our innovative team. The ideal candidates will have hands-on experience with IAM, Dataproc, and Vertex AI.

Key Responsibilities:

• Design, implement, and manage GCP infrastructure.
• Configure and maintain Identity and Access Management (IAM) policies.
• Deploy and optimize Dataproc clusters for big data processing.
• Utilize Vertex AI for developing and deploying machine learning models.
• Ensure security and compliance within the GCP environment.
• Collaborate with development and data science teams to meet project goals.
• Automate infrastructure deployment and management using Terraform or similar tools.
• Monitor system performance and troubleshoot issues.
• Stay current with GCP advancements and integrate best practices.

Proven experience with GCP, IAM, Dataproc, and Vertex AI.

Strong scripting and automation skills.

Brief Job Descriptions

• Handles AP/AR functions
• Review and validate work done by Accounts Executive
• Monthly closing of books
• Monthly Corporate Reporting
• Liaising with Auditors/Tax matters
• Monthly shipman collation
• Liaise with Banks (if required)
• Other ad hoc duties as assigned 

Qualifications/Experiences/Skills Required

• Diploma/Degree in Accounting or equivalent
• 2 years of experience in AP/AR/Payments roles
• Able to close full sets of accounts
• Handle tight deadlines
• Able to handle high volume of work
• Able to handle auditor (Internal and External)
• Able to lead a team
• Strong Interpersonal skill.
• Process knowledge and experience in MS Excel, Word.

Chan Chee Meng
EA 07C3069
R1110620

Responsibilities:

• Design and implement database solutions based on business requirements
• Optimize and tune database performance by analyzing query execution plans and identifying bottlenecks
• Ensure data integrity and security by implementing backup and recovery strategies
• Collaborate with cross-functional teams to troubleshoot and resolve database-related issues
• Perform database capacity planning and implement scaling strategies
• Monitor database systems to identify potential issues and proactively address them

Requirements:

• Bachelor's degree in Computer Science or related field
• Proven experience as a Database Engineer or similar role
• In-depth knowledge of database management systems, such as MySQL, PostgreSQL, or Oracle
• Strong understanding of database performance tuning and optimization techniques
• Experience with database backup and recovery procedures
• Familiarity with database security best practices
• Excellent problem-solving and troubleshooting skills
• Ability to work well in a team environment
• Strong communication skills

• Salary: SGD 6000 - 12000
• Great Work Culture
• Includes comprehensive insurance for self and family. Includes Specialist and Dental Coverage.
• Includes Standard Annual and Sick Leave

Team Summary

Global Controllership is responsible for establishing Visa’s global accounting policies, providing technical guidance to the business, processing accounting transactions globally and consolidating all Visa entities’ financial results.

The Controllership Data and Process Excellence (CDPE) team designs and builds critical tools, advances capabilities and innovation of business intelligence and automates business processes for the Controllership functions. Along with enhancing the tools and control processes, we aim to promote data governance, process efficiency and reporting accuracy within Global Controllership.

What an Associate Finance Analyst (Data & Process Excellence) does at Visa:

CDPE is seeking an Associate Finance Analyst to enhance and create efficient tools and applications for optimum data and process efficiency across Controllership functions. The Analyst should be able to clearly and confidently articulate solutions, methodologies and frameworks within the team and to partners, who are both technical and non-technical.

Job description:

Enable Automated Self-Service Reporting:

• Harmonize data sources from multiple systems in different formats
• Build automation and visualization tools to report and communicate results achieved
• Maintain effective data operations in Python / PowerBI for reporting and control processes

Champion Process Excellence and Data Governance:

• Identify potential business risk areas and propose data governance and process controls for robust error detection and prevention
• Identify and implement automation opportunities on existing processes

Why this is important to Visa

The Controllership function in Visa is responsible for financial risk and controls management across Visa’s businesses, allowing business to be conducted in a safe and sustainable manner. The CDPE team plays a vital role in generating reports, tools and analytics to communicate, measure and mitigate risks across Visa’s business lines.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibility:

• Deploy Office/Microsoft 365 Environments
• Deploy Azure AD/ Microsoft Entra ID Environments
• Deploy advanced Microsoft 365 Services including Enterprise and Mobility
• Maintenance of Entra ID / On premises Active Directory environments not limited to Users, Group, OU, Group Policy management.
• Exposure in Microsoft SharePoint Administrations, and Power shell scripting will be advantageous.
• Deployment and improvements of Infrastructure on Client environments
• Assist in maintaining and deploying other Client applications and environments.
• Leading initiatives for researching and deploying and managing new applications.
• Leading IT Projects for Clients
• Coordinating various IT Staff and Operations
• Assist in managing Support Services and related deliverables.
• Working with End-Users and Vendors to support applications and environments.
• Working with Client Stakeholders on strategy and vision.
• Meeting regularly with Clients and attend Client meetings and engaging Executive Management.
• Supporting Client initiatives remotely and on-premises.

What we seek to accomplish together:

• Responsible for developing automation playbook/runbook/cookbook to automate tasks relating to service delivery and operation
• Responsible for implementing automation use cases in production and support to modification, and troubleshoot further
• Responsible for managing the automation platform in operations and making sure that the platform is available all the time
• Responsible to run and manage automation playbook in day-to-day operations
• Responsible to manage operational activities in relating to automation and automation platform

Responsibilities:

• Understand the automation specifics and concepts in day-to-day service delivery and operations in IT Managed Services
• Build and maintain automation runbook or playbook or cookbook using some of these automation technologies such as ansible, python, PowerShell, Chef (ruby) Terraform (HCL), groovy, JavaScript, and other scripting languages
• Operationalize and manage automation development to improve productivity
• Knowledge in developing automated scripts to test automation playbooks before operationalization
• Good understanding of code control and versioning of Infra-as-code (IaC)
• Good to know integration with tools such as ITSM and etc

Team Summary

The Solutions team in Visa Cross Border Solution is responsible for Discovery & Implementation of New customers whilst helping existing clients on upsell/upgrade projects. This means working closely with Business teams to fully understand client requirements, then craft and validate the proposed solutions prior to signing. Once approved, delivering on the agreed solution and managing changes that may occur.

What a Solutions Consultant does at Visa:

• Ensuring client requirements is captured and a full understanding of the proposed solution / workflow before a client is signed,

• Consulting and guiding prospects and client on how to best use and ingest our products and services into their operational workflows and solutions, tailoring each proposed solution according to the client’s strategic and go-to market plans,

• Troubleshoot issues by developing a deep understanding of how our product works,

• Guiding clients to implement Visa offerings into their system and ensuring changes in workflow are understood internally and externally,

• Advocating for client’s views internally and driving continuous product improvements based on client feedback.

• Enabling Solutions Consultants and New Business peers with product / technical knowledge, providing coaching for junior members of the team on hard and soft skills.

• Contributing to our support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps,

• Keeping abreast of our competition, product development, and changes to the ecosystem.

This role is based out of Singapore Hub and supports Asia Pacific markets. The role will report to Head of Solutions, APAC for Visa Cross Border Solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Role and Responsibilities

As Sales Associate reporting to the Head Sales Team, you will be responsible for the following:

• Front-to-back responsibility for the account opening process of end-clients of our institutional partners by conducting proper documentation review and preparing KYC pack for Compliance
• Go-to Person for client enquiries in the day-to-day business ensuring high quality assistance to our clients and sales administration
• Provide full support to all Sales team members to ensure good internal service level and client satisfaction
• Coordinate with other departments (Legal and Compliance, Operations, Trading, Risk) to ensure smooth business operations
• Contribute to improve systems and tools in internal project boards
• Other administration/support  tasks as assignment from Department Heads
• Proactively suggesting new ideas on way to improve our business objectives and processes

 Skills you will bring and demonstrate

• Reliable work ethic with exceptional attention to detail
• Being able to work in a team and autonomously and under pressure
• Proactive and an ability to use initiative
• Sense of urgency and high energy
• Good communication and interpersonal skills and effective in maintaining working relationships with all stakeholders

Reporting to the Vice President of Sales – Fairmont & Raffles AEMEA you will be responsible for leading and executing strategic sales initiatives to drive revenue growth, enhance market presence, and increase Fairmont market share. Your exceptional leadership skills, deep industry knowledge, and proven track record in sales management will be instrumental in achieving our sales objectives. This role requires a dynamic and results-oriented professional who can effectively collaborate with cross-functional teams and inspire a high-performing sales force.

Key Responsibilities:

Sales Strategy and Planning:

• Develop and implement comprehensive sales strategies aligned with the Fairmont's & Raffles’ overall goals and objectives.
• Analyse market trends, competitive landscape, and customer needs to identify new business opportunities.
• Set ambitious sales targets, establish performance metrics, and monitor progress towards achieving revenue goals.

Team Leadership and Development:

• Provide strong leadership and guidance to the hotel sales teams, fostering a culture of excellence, accountability, and continuous improvement.
• Assist hotels with:
  • The recruitment, development & motivation of high-performing sales professionals,
  • Ensuring optimal staffing levels
  • Sales skill development
• Implement strategies to enhance individual and team performance.

Business Development:

• Cultivate and maintain strong relationships with key clients, industry influencers, and partners to generate new business leads and strategic partnerships.
• Lead negotiations for major Fairmont opportunities, working closely with legal and finance teams to ensure favourable terms and conditions.
• Stay informed about industry trends, market conditions, and customer preferences to proactively identify business development opportunities.

Sales Operations Management:

• Oversee the development and implementation of effective sales processes, tools, and systems to streamline operations and maximize sales productivity.
• Monitor hotel contracted segment (sales) performance, analyse data, and generate executive summaries for senior management to update on sales effectiveness and identify areas for improvement.
• Collaborate with marketing and revenue management teams to align sales efforts with promotional activities, pricing strategies, and revenue optimization initiatives.

Cross-functional Collaboration:

• Collaborate with other departments, including marketing, operations leadership, finance, and revenue management, to ensure alignment of sales strategies with broader organizational goals.
• Provide input and participate in the development of campaigns, pricing strategies, and product/service enhancements to drive revenue growth.

• To be meticulous, define, dismantle and analyse faulty watch spare parts, repair and/or replace them.
• Ensure the complete maintenance of AP watches (uncasing, movement intervention, dials/hands fitting, encasing, etc.).
• To adopt the most effective and efficient methods and reduce the time spent on repairs
• To work closely and render support to the Service Center to ensure the following duties are carried out but not limited to:-
  • Provide quick repairs (bracelet services, battery change and other partial services):-
    • Quartz Watches – Battery and Complete service
    • Hand-wound mechanical and simple automatics
  • Provide basic polishing-refurbishing service and guarantee repair:-
    • Expected quality (aesthetics)
    • Expected quality (timing and function)
    • Expected promised lead times (for under- and out of-warranty repairs)
• To comply to technical guidelines set out by the Company and ensure quality repair carried out.
• Be knowledgeable in operating equipment related to servicing and repairing watches.