Job Title: Accounts Executive

We are currently seeking a dedicated and experienced Accounting Executive to join our dynamic team. The successful candidate will play a pivotal role in managing the full spectrum of accounting functions for our organization.

Responsibilities:

· Manage Full Set Accounts, including handling Accounts Receivable and Accounts Payable.

· Compile monthly Profit and Loss (P&L) statements and balance sheets.

· Produce accurate and error-free accounting reports for management review.

· Provide regular analysis and monthly reporting for effective business decision support.

· Manage the filing process for Corporate Tax and Financial Statements.

· Prepare financial statements according to the specified schedule.

· Assist with statutory audit preparations and liaise with external auditors.

· Maintain an up-to-date billing system and reconcile daily transactions.

· Assist in month-end and year-end closing procedures.

· Monitor the cash flow document and uphold cash controls.

· Prepare and reconcile monthly bank statements.

· Initiate monthly budgeting and payments for non-trade expenses.

· Execute journal entries for accruals and prepayments.

· Process office expenses, staff claims, and reimbursements.

· Liaise with clients on accounting matters and provide necessary support.

· Assist in various administration duties to ensure smooth operations.

· Any ad hoc duties as assigned by the line manager

Requirements:

· Minimum of 2 years of relevant accounting experience

· Possession of at least a Professional Certificate or Degree in Accountancy

· Preferred experience in handling a Full Set of Accounts, along with knowledge of Balance Sheet and Profit and Loss

· Proficiency in Microsoft Word and Excel

· Bilingual in English and Mandarin is essential for effective communication with various stakeholders

· Demonstrated maturity, self-motivation, and the ability to work independently and handle multiple tasks

· Strong analytical skills, excellent time management, and meticulous attention to detail

Other Information:

· 9.00am to 6.00pm, 5 working days, Mon to Fri

· Location: Central, conveniently located 5 minutes from Tanjong Pagar MRT station and bus stop

· Salary: S$3500 to S$4500 (Based on Experience)

· Excellent career advancement opportunities for the right candidate

· Vibrant and comfortable working environment

Application Details:

Please include the following in your application:

· Earliest commencement date

· Reasons for leaving your previous jobs in your detailed resume.

We look forward to welcoming a dynamic and skilled Accounting Executive to join our team.

Job Duties & Responsibilities

• To increase market share and meeting sales targets
• To develop new market and increase customer base
• To ensure prompt payment collections
• To collect business information from customer/market

Job Requirements

• Candidate must possess at least Secondary / 'O' Level
• Preferably experience in HORECA and retail field

We are looking for a Project Manager Sports Analytics Software Development to work on challenging sports related software projects in a high-tech environment.

Duties include but not limited to:

• Assembling and leading the project team.
• Participating in and supervising each stage of the project.
• Ensuring each project stays on schedule and adheres to the deadlines.
• Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.
• Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.

Profile

• Strong understanding of sports training
• Strong knowledge on strength and conditioning
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Proven experience in project management and software development
• Highly self-motivated, a collaborative team player, and prepared to make a meaningful impact.
• Excellent time management, problem-solving, and analytical skills.
• Exceptional presentation, verbal, and written communication skills.
• The ability to articulate technical information clearly and succinctly to both technical and non-technical audiences.

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

As a Lead Recruitment Consultant, your role is to manage and provide business direction in order to continue their work with senior clients (employers) and experienced candidates (job-seekers) to ensure that there is a proper job match within our international clientele.

You will also personally get the opportunity to advice global companies in their human resource strategies and to build relationships with their senior management. In addition to knowing the recruitment needs of our clients, it is important for an experienced headhunter to gain a deep understanding of our clients’ businesses and work culture.

A number of International companies have an Asian headquarter in Singapore with regional hiring needs. A key part of this role is to work with clients to ensure their regional hiring needs in South East Asia and China are met.

The key responsibilities include:

Management

Manage and Develop a team of experienced consultants. The role will also include guiding, training and aligning the company’s strategic focus within the industry practice groups.

Clients

Business development and establishing a trusting partnership with new/existing Corporate clients in the Asia region. A crucial part of the role is ensuring that Charterhouse effectively partner our clients in their manpower resourcing needs.

Candidates

Staying close to the senior pool of candidates so that you can identify the best talent for your clients.

Key Requirements

• At least 12 years of relevant recruitment and corporate industry experiences, with team management responsibilities
• Business acumen to develop business strategies and to have the continued drive to execute your plans
• Ability to build genuine long-term relationship with our clients and candidates
• Passion and maturity to network with the professional senior working community

At Charterhouse, we will work with you on identifying your strengths and to develop you into a focused specialist headhunter in a key function or industry.

We are an organization with a heart and believe that our greatest asset is our staff.

To apply, please email your CV to Gary Lai at [email protected].

If you would like further information, please contact Gary Lai on +65 6950 0380 quoting GL/PRC.

EA License no.: 16S8066 I Reg no.: R1111765

Only shortlisted candidates will be notified.

Responsibilities:

• Assist project manager on project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget;
• Ensure project to be executed in accordance with approved plans/drawings, contract specifications and regulations;
• Develop detailed planning to monitor and tract progress;
• Create and maintain comprehensive project documentation;
• Responsible for all construction site matters including and not limited safety and other compliance maters;
• Any other duties that may be assigned.

Requirements:

• Degree/Master in Civil Engineering or Project Management or relevant field;
• Proven at least 8 years of working experience in project management ;
• Steel Structure and metal works experience is a plus;
• Excellent written and verbal communication skills;
• Excellent team player with ability to meet deadlines.

The Full-stack Developer will be part of our development team that has strong experience in agile development and in-depth knowledge of digital solutions. You will work in a highly productive and collaborative team where your ideas will be listened to and put into action. This exciting opportunity would suit a Full-stack Developer who is looking to move upwards and onwards and is eager to work closely with senior management on interesting and super cool ideas. You will be collaborating with the Product, Design and Business teams to develop and maintain digital solutions for our prestigious clients in public sector and large commercial enterprises.

Responsibilities

- Join project teams to work on full life-cycle web/mobile application projects from requirement gathering to solutioning, development, releasing and post-launch maintenance

- Work with agile cross functional, cross countries teams to design, develop, maintain web/app application base on specifications and ensure successful releases

- Support Project Manager/Scrum Master to provide consultation and direction to stakeholders for managing and delivering their expectations

- Be a self-starter, proactively recognise and solve issues as they arise

- Be motivated in continuous learning and improvement to enhance your skills in an ever changing environment

Qualifications and Requirements

- Bachelor’s Degree in Computer Science, Information Technology or other relevant qualifications

- We are hiring all levels of experiences of Full-stack developer:

o 1-2 years of programming experience : Junior

o 3-5 years of programming experience : Mid

o Minimum 6 years of programming experience: Senior

o Minimum 10 years of programming experience: Technical Lead

- Proficient in both front-end and back-end development, including the database and deployment process to different environment (SIT/UAT/Production) with excellent knowledge in some main programming languages

- Solid understanding of object-oriented programming and fundamental design principles behind a scalable application on the cloud (AWS/Azure)

- Comprehensive experience and knowledge of modern development tools and technologies: Redis, Docker, Kubernetes, Infrastructure-as-code

- Hands-on experience on server setup and maintenance, DevOps, and experience working with Cloud Infrastructure (AWS/Azure) will be an advantage

- Hands-on experience with CMS platforms (ex: Adobe Experience Manager, Jahia, Sitefinity, Sitecore, Sharepoint, etc.) will be an advantage

- Following certifications will be highly considered: Azure Developer (Associate), Azure Solutions Architect (Expert), Azure DevOps Engineer (Expert), AWS Developer (Associate), AWS Solutions Architect (Professional), AWS DevOps Engineer (Professional)

- English-speaking with good communication and teamwork skills

- Ability to work within a fast-paced agile development environment

- Candidates with extensive experience, excellent communications skills and good certifications will be considered for Team Lead/Technical Architect role

Required Technology Stack: familiar with at least 1-2 technologies on each area

- Front-end: React JS, Angular, HTML/CSS

- Back-end: Java Spring framework, .NET framework, .NET core

- Middleware: NodeJS, Nginx, Tomcat, WebLogic, IIS

- Database: MS SQL Server, PostgreSQL, MySQL, Azure SQL Database, Azure Database for PostgreSQL, Azure Database for MySQL, Amazon RDS (MS SQL/PostgreSQL/MySQL), Amazon Aurora (PostgreSQL/MySQL)

- OS: Windows Server, Linux Server

- IDE/CLI: Visual Studio 2019, npm, maven, nuget

- CI/CD: Bitbucket/Gitlab, Bamboo/Jenkins, SonarQube (code quality inspection), Robot Framework (test automation)

- Cloud Infrastructure: AWS, Azure

- Infrastructure-as-Code: Terraform, Puppet, Ansible

- CMS Platform: AEM, Jahia, Sitecore, Sitefinity SharePoint

NOTICE

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide us with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by Decision Science Agency Pte Ltd, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.

You may refer to and access our website https://www.decision-science.com/#privacy-policy for more information.

• Providing engineering and technical assistance to Sales team.
• Collaborate with the Factory on technical issues.
• Prepare quotations and manage sales orders.
• Undertake additional tasks as directed by superiors.

• Diploma in Mechanical/Electrical Engineering
• Experience in HVAC will be preferred
• Proficient in MS Excel and PowerPoint
• Able to perform technical calculation (heat load, cold load), onsite visitation.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $3,800
• Experience in HVAC will be preferred
• Able to perform technical calculation (heat load, cold load), onsite visitation.

Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments.

Our IT team assist clients to address their concerns around Confidentiality, Integrity, Availability and Privacy of their technology.

As an IT Security Intern at Rapsodo, you will have a holistic view of how Technology and Business Integrate, and responsible for a wide range of technologies not limited to systems administration, helpdesk, telephony administration, laptop/desktop computer build-up/replacement etc.

Roles & Responsibilities

·       Be the 1st level support for inbound email and phone based technical support for on-site and remote employees

·       Assist with setting up and configuration of laptop and desktop computers (OS Installations, Software Installs, etc.)

·       Assist the team with keeping the hardware inventory up to date

·       Develop and update Support Documentation as well as research information for incomplete documents

·       Assist the team with developing an IT Security Handbook that includes log reviews, firewall attestation, etc.

·       Assist the team with mapping and consolidation of existing IT Security tasks to the requirements of a quality IT Security Programme

·       Assist with reviewing and analysing security vulnerabilities to identify false positives

·       Assist with conducting server/network/middleware security configuration assessments

·       Assist with preparing reports on identified security vulnerabilities and possible recommendations to remediate vulnerabilities

·       Work cross-regionally between the Rapsodo Singapore, US, Turkey & Japan offices

Experience

·       Absolute professionalism and discretion required due to exposure to confidential information

·       Pro-active, organized, and meticulous

·       Able to work independently in a fast-paced environment

·       Strong aptitude to learn and contribute

·       Possess strong analytical, problem solving, and interpersonal skills

·       Excellent written and oral communication skills to present ideas and results to technical and non-technical audiences

·      Being handy with gadgets and having experience building your own PC is a plus

Qualification

·       Diploma in Information Technology, Cyber Security, or any related discipline

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Indonesia, Philippines, Vietnam, Myanmar, Cambodia (IPVMC) markets, and will be responsible for consulting engagements with Visa's clients in the five markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery consulting engagements for Visa clients across Indonesia, Philippines, Vietnam, Myanmar, and Cambodia, enabling portfolio growth and improved profitability in clients’ payment card business. In addition to this, the Manager is also tasked to help drive special projects that various consulting leads need to drive in the respective markets that will help scale VCA IPVMC’s strategies. The role has a unique and exciting opportunity to support the deployment of innovative solutions to clients that include banks, fintechs, and merchants. This is an individual contributor role reporting into the Director, Lead of Digital and Porftolio Optimization practice area for VCA IPVMC.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in IPVMC. In this role, you are expected to:

· Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.

· Drive client conversations with the client working team, execute and embed our solutions within the client’s environment. Building content and engagement delivery involves strong project management skills.

· Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.

· Develop propositions by closely working with Account Executives in managing the scope of work and project timelines

· Work across advisory practices to execute engagements across the VCA verticals.

· Help design and enable delivery of scalable, repeatable, and effective solutions to clients while anticipating and planning for deviations to intended experience

· Liaise with other functions to identify impact, support, gaps, and assist in the resolution of gaps

· Help execute new initiatives of VCA IPVMC that may include changes to current solutions and/or business operations

· Responsible for workflow assignments and must be a fast responder and proactive in resolving issues and meeting deadlines

· Embrace new methodologies on an ongoing basis as the business scales with the organization

This role reports to the Practice Lead for Digital & Portfolio Optimization in the VCA IPVMC cluster.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the IPVMC cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

· As part of the team you will get opportunity to work on strategically important projects for clients.

· As an example, you might be working with various issuers across the 5 markets and assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to clients

· You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.

· You will be the project manager of several engagements across IPVMC, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.

· You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

· You will be operating in a fast-paced environment and contribute establishing new solutions to clients

· You will also work closely with internal stakeholders to deploy and operationalize new ways of collaboration to help produce a high performing team

The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. 

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members. 

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team. 
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else. 
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans. 
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required. 
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

 Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards. 
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times. 

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge. 
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles. 
• Be culturally affinity and show empathy to all team members. 
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees. 
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any. 
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team. 
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports. 
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items. 
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities 

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency. 
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Robust operations and built by good Project Managers. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives.

As a Project Manager

• Work closely with the account management and production teams to define briefs and learn about status of new and existing projects
• Take full ownership of a project lifecycle – plan, execute and monitor the project whilst considering triple constraints of time, scope/cost and quality
• Manage creative resources
• Create a schedule for all jobs with reviews of timelines and job statuses with relevant departments, and reschedule projects based on new or changing priorities
• Meet with the relevant departments within the agency (sometimes external vendors) to distribute a brief and delegate tasks
• Manage any change requests in any specifications required during the project delivery phase
• Draft quotations, cost estimates and pitch rate cards following the company’s finance process
• Manage the overall client relationship along with the account management team in accordance to the strategy and goals of the company
• Work with freelancers and external vendors, getting them up to speed on jobs they will assist with
• Able to anticipate and propose solutions to problems and knows when to escalate issues upwards 
• Understands targets, and always on a look out for opportunities to cross-sell within the Groupe
• Committed to getting the best work done

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

As a team member

• Manage and respect internal processes to ensure smooth delivery of the project
• Contribute at all times to the ethos and spirit of the team, facilitating mutual respect and partnership
• Highly organised and works well under pressure
• Flawless project planning and project management skills
• Reliable and a team player
• Strong interest and knowledge in creative solutions
• You have a positive attitude and a passion to make a difference

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development, and successful deployment of superior support model for our clients.  This includes day-to-day operations and product support, back-office support, Visa Rules management, cardholder disputes, compliance, client configuration, and customer performance reporting. 

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Client Resolution Consultant does at Visa:

As a consultant, you are responsible for providing operational assistance to Clients and their line(s) of business, managing a wide range of moderately complex problems of diverse scope, identifying opportunities to improve Client performance along with the appropriate courses of action, and driving issues as well as opportunities through to completion. This role requires you to provide consultation level expertise to internal and external clients on Digital Products such as Visa Token Services, Visa APIs, Visa Secure or 3DS and Visa Developer Platform.

In this role, you are expected to:

• Identify, troubleshoot, and resolve queries relating to the Application Programming interface (API), XML files, SOAP REST and JSON messages to support System Interface

• Identify, troubleshoot, manage, and resolve moderately complex technical, processing, application usage, or business issues to exceed customer expectations, interfacing with Product Development, Product Management, and Operations teams.

• Act as the voice of the client to other internal groups, including the Product and Technical teams.

• Proactively resolve, own, and manage stakeholder communication on all business and technical problems on digital products.

• Understand customer needs, business requirements as well as priorities to develop solutions and recommendations based on business needs.

• Stay current with industry and client trends and maintain a strong knowledge of Visa products and services.

• Support biannual business enhancements and all Visa mandates.

• Work proactively with Clients to identify operational efficiencies, determine customer impacts and required actions, and collaborate with Client on ongoing status through completion.

• Work closely with internal stakeholders to understand Client objectives and to seek out solutions. 

Why this is important to Visa

Client Resolution is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective.  This role will also provide the opportunity for you to be Visa’s advocate as well as the voice of the clients.

This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Regional Service Sales Manager role is responsible for managing a growing Service Sales team across Asia. This role will be responsible for maximising the full potential of Rotork large installation base. This role requires a dynamic and experienced professional who can develop and execute strategic plans, manage a team of sales representatives, and build strong customer relationships in order to achieve and exceed service sales targets. The successful candidate will work closely with cross-functional teams and stakeholders to ensure the delivery of exceptional service to our clients.

Responsibilities

• Sales Strategy and Planning - Develop and implement sales strategies to drive service revenue growth in the region. Identify market trends, customer needs, and competitor activities to inform strategic planning. Set clear sales targets and develop action plans to achieve and exceed them.
• Team Management - Lead, coach, and mentor a team of service sales representatives to meet their individual and team targets. Provide training and ongoing support to ensure the team's success.
• Customer Relationship Management: Cultivate and maintain strong relationships with key clients and prospective customers. Understand customer needs and tailor solutions to meet their specific requirements.
• Market Analysis and Reporting: Monitor market conditions and competitive landscape to identify opportunities and threats. Prepare regular sales reports and performance metrics for senior management.
• Service Offerings and Pricing: Collaborate with product and service teams to understand offerings and align sales strategies accordingly. Set competitive pricing and create value propositions to attract customers. Becoming the Asia Lead for promoting Rotork’s suite of value added services
  • Upgrading obsolete equipment
  • Services and planned maintenance
  • Predictive Maintenance
  • Spare Part strategies
• Contract Negotiation: Negotiate service agreements and contracts with customers, ensuring they are mutually beneficial and aligned with company objectives.
• Budget Management: Develop and manage the annual sales budget for the region. Monitor expenses and revenues to ensure financial targets are met.
• Compliance and Ethics: Ensure all sales activities adhere to company policies and ethical standards.

In this role, you will be responsible for the creation of new business targeting CFOs, Controllers, FP&A managers and other finance executives of companies who deploy an Oracle, PeopleSoft or JDE ERP. The ideal candidate will be a sales superstar known for consistently beating quota and contributing knowledge and expertise to the sales team.  The appropriate candidate will be a success driven self-starter, skilled at managing the entire sales cycle from prospecting to preparing, facilitating and delivering online and onsite sales presentations, contract negotiations and closing the sale.  This individual will also possess strong relationship building and territory/account management skills.

In this role, you will:

• Develop and maintain strong contacts, and networks both within and outside of the Company
• Manage entire sales cycle from identification through to close, including: presentation, request for proposal responses, contract negotiations and transition to other departments for future servicing as either a software or outsourcing client
• Understand and articulate feedback on market conditions, new opportunities, product penetration strategies and successes
• Work closely with partners to drive successful sales and customer outcomes.
• Oversee, maintain and update sales forecast and CRM system
• Be available to travel up to 25% of the time

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep immigration technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organizations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse. 

Vialto Partners global immigration team is hiring.  This presents an opportunity to join a team of 100 plus immigration specialists working closely with colleagues in Global Immigration services to deliver practical global mobility advice with a business focus. Our global immigration network provides immigration services in over 175 countries including work permits, technology driven business visa support, document procurement and legalization services, private client matters and immigration consultancy services.   

As an Associate, you will work as part of a team of problem solvers with extensive consulting and immigration experience, helping our clients solve their complex immigration issues from strategy to execution.  Innovation forms a critical part of the role and you will be asked to continually reassess how we deliver immigration services to ensure the best experience for our clients and colleagues.  Specific responsibilities include but are not limited to:

• Proactively assist in the casework of a portfolio of clients, while reporting to Senior Associates, Managers and above 
• Be actively involved in business development activities to help identify and research opportunities on new/existing clients 
• Develop strategies to solve complex technical challenges 
• Assist in the delivery of large projects, work pass applications and preparation of reports 
• Keep up to date with local and national business and economic issues 

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Senior Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities on new/existing clients
• Develop strategies to solve complex technical challenges and perspective on key global trends including globalisation, and how they impact the firm and our clients
• Coach peers and fellow team members to encourage them to take ownership of their development

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise while providing the critical context to make informed and compliant decisions. The work we do is diverse with clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses.

As an Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities for new/existing clients
• Develop strategies to solve complex technical challenges

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to:

• Proactively lead and manage a portfolio of clients and build relationship with potential clients
• Be actively involved in business development activities to identify new opportunities and targets
• Serve as primary point of contact for the clients and manage client expectations in terms of processes, timelines and providing effective solutions to any difficulties or challenges during times of change and uncertainty
• Lead, train and coach team members to consistently deliver optimal performance to meet the business needs and objectives of our clients
• Contribute to the development of your own and team’s technical acumen
• Identify and determine practice areas for improvement, propose and implement strategies
• Revamp processes and working procedures to maximize operational efficiency while ensuring high quality services and support to clients
• Be responsible in the overall financial management of client accounts
• Develop strategies to solve complex technical challenges and build a range of meaningful recommendations
• Lead in the management and delivery of internal and external projects
• Develop a point of view on key global trends, and how they impact clients
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties
• Simplify complex messages, using data and insights to inform conclusions and support decision-making
• Review team’s work of individual income tax returns prior to submission and other employer forms and deliverables.
• Uphold the firm's code of ethics and business conduct.

1.    Collaborate with full-time software engineers to plan, design, develop, test, and maintain enterprise applications tailored towards the energy sector.
2.    Assist in the collection and documentation of user requirements, development of user stories, estimates and work plans
3.    Participate in peer to peer reviews of designs, solutions and code
4.    Present and support solutions to stakeholders across the globe
5.    Analyze and resolve various technical and business problems

As a member of the System Administration team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation. Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures. 
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
•    Infrastructure Operations and Production Support of container technologies and orchestration platforms (Docker UCP, Kubernetes, OpenShift, etc.)
•    Docker/Kubernetes deployment, configuration, scaling and management of containerized applications.
•    Openshift Enterprise implementation and Support
•    ESXi, vSphere systems administration and support including vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter Configuration Manager, Site Recovery Manager 
•    Working with tools surrounding the Kubernetes ecosystem such as helm, kubeadm, Sysdig, Prometheus, Grafana, FluentD etc.
•    Working with configuration management tools (Chef, Ansible, terraform etc.)
•    Scripting and automation skills converting manual and maintenance functions into fully orchestrated automation.
•    sharing technical and customer knowledge in a helpful and timely fashion
•    Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
•    Security Remediation process (vulnerability assessment and patch management)
•    Contribute to standardize and document operational procedures
•    Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Primary Objective:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibility:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote Middle Market loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform KYC CDD/EDD review to ensure profile of customers are within the Bank’s targeted segment.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet
• Gather & feedback competitor banks’ new products & services with Product Team to update the team on competitors’ offerings to achievement product/service competitiveness to meet target revenue.

Reporting to Regional E-Commerce Manager, you will be an ambassador for our company values. It is the positive attitude of our colleagues who focus on constant improvement whilst keeping it simple and the entrepreneurial spirit of our teams that makes the difference to our customers and business partners. We believe that our colleagues are the key to our success.  

This Regional E-com function is focused on supporting the digital growth priorities of the brand, both strategically and commercially. The role focuses on maximizing the customer experience by balancing commerciality and brand.  As regional digital experience manager, you will be responsible for creating the best possible overall product experience for the user. You will also be responsible for establishing a digital customer journey based on the commercial plan, supported by the digital content strategy.  You will lead the work in creating customer journey guidelines for Regional and local content teams. You will support the delivery of content tools to drive Digital campaign effectiveness and identify Digital content requirements to maximize selling. 

What you will do:

• Utilize multiple data sources and turn different data streams into a cohesive view of our customer to produce detailed digital business insights & analysis.
• Ensure the tracking of A/B & MV testing scenarios and continuously track and optimise online acquisition campaigns in partnership with markets.
• Support with detailed analysis of path to registration and path to purchase to improve conversion funnel as well as analysis of various merchandizing zone performance to refine understanding of winning combinations.
• Lead and support markets on Operational eCommerce projects like launch of COS.com in new market expansion, launch of new eCommerce platforms or formats and to assess and capture online opportunities in marketplaces.
• Build regional proposals with tech and media partners like Google, Facebook and support the recruitment & onboarding of eCommerce Managers across APAC markets and also act as our Web Analytics Advocate to foster a data-driven mindset among market’s Digital stakeholders, build awareness of existing Digital Analytics solutions and strategy and drive best practice sharing at market level and within Global Community.

• Plan and schedule work sequences for construction operation
• To study tender / construction drawings, specifications and contracts to understand project requirements.

Requirements:

• Degree in Civil Engineering
• At least 2 years of experience in tunnelling and underground civil works.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

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EA Licence: 19C9701

Registration: R1326740