• Attend auditions or castings for a role in a play or performance.
• Deliver performance smoothly and perfectly.
• Participate in publicity events to promote production.
• Rehearse with other artistes and the producer to familiarise with the act.
• Understand storyline and role of production from the producer and scriptwriter.
• Able to work well with Band Members and follow the rhythm
• Experience in Entertainment industry
• Able to work during weekends and public holiday

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the most respected in the industry. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Data Operations team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Department Overview

Data Operations is responsible for all aspects of portfolio data exchange and support – trade activity, pricing and position data. The group has both an operational and a strategic mandate to fulfill. This is accomplished through a location strategy that combines presence in strategic locations close to our client needs and the utilization of standardization, centralization and scale in our operational Centre of Excellence (CoE) locations.

Operational:

· Configuration & maintenance of electronic interfaces that exchange inbound/outbound data to/from Citco applications.

· Operational pre-processing to ensure integrity & completeness of client portfolios in Citco applications.

· Proactive monitoring of data flows end to end – data is an integral pre-cursor to Citco’s service to clients.

Strategic:

· Provide leadership in establishing standards & benchmark in the area of portfolio data interfaces - for Citco and the industry as a result.

· Collaborate with Citco Technology to analyze, develop & enhance internal tools that support increased levels of automation and intuitive self-service for operations.

Position Overview

The Risk Governance & Solutions (RGS) team is responsible for Interface Analytics publications, operational solutions, analysis and execution of risk mitigation plans and oversee the rollout of strategic initiatives. The Subject Matter Expert (SME) will be part of the RGS team and will be primarily responsible for coordinating and triaging deliverables aligned with the group’s strategic initiatives. Working with business and project teams across Citco and SMEs within Data Operations, the candidate will be responsible for leading, organizing, and controlling and reporting on initiatives. This will include creating documentation, identifying risk, tracking and delivery of new platforms and solutions.

The candidate is expected to develop a comprehensive understanding of the Data Operations value proposition in Citco’s service offering. Data Operations reach spans internal Operations & Client Services teams as well as our clients.

Main Job Functions/Responsibilities

· Develop and execute project management plans, preferably in accordance with PMI (PMP) methodologies.

· Project manage multiple initiatives that form part of the Data Operations strategic program. Particular emphasis on Scope, Communication, Scheduling and Stakeholder management.

· Governance of and reporting on projects in the strategic program to ensure transparency of current status, next steps and milestone tracking.

· Work with project teams to define tasks, timelines and identify resources for various projects.

· Act as a source of reference/SME on Project Management matters for team members within the Data Operations Team.

· Prepare and execute on the communication plan as it concerns platform rollouts and new tools.

· Risk reporting and trending analysis.

· Identify and develop process improvement opportunities.

· Maintain and optimize document repositories such as SharePoint, Confluence and others.

· Undertake and execute adhoc tasks delegated by Senior Management.

· Assist in adhoc projects that are delegated by Senior Management.

· Timely and regular completion of all administrative tasks required as part of the role.

Domain: Interface Operations; Project Management; SharePoint; Confluence; Data Flows; Operational Risk Management; Visual Management Boards (Qlik);

Personality Traits/Characteristics:

· Leads by example - a role model that positively influences team to achieve a high service quality experience for our clients.

· Promotes an environment that encourages pro-active resolution and root cause analysis.

· Passion for stakeholder management – clients, internal stakeholders and management team.

· Appreciation for risk management – measurement & mitigation through process & controls.

· Effectively navigate complexity.

Education & Experiences:

· Bachelor or master level degree in Information Systems or Business disciplines.

· 5+ years in financial services with an exposure to Operations mandatory.

· Natural flair for technology and its use as an enabler.

· Experience and success in stakeholder management will be a distinct advantage.

· Experience and success in a multi-cultural & global setting will be a distinct advantage.

· Exposure to team management an advantage.

Job Descriptions:

• Assist in day-to-day operation including picking and packing, goods receiving, labeling and issuing
• Perform daily warehousing duties
• Upload scanned data into system
• Stock taking and other ad-hoc duties as assigned
• Premises does not operate any machines

Requirements:

• At least Secondary education
• Candidates with computer knowledge will have an added advantage
• Perform simple excel datas
• Knowing how to use WMS system for location transfer, checking inventory balance will be an added advantage
• Hardworking & Being Determined
• Able to work independently with proactiveness

Job Description

1. Ensure installation is carried out as per construction drawings.

2. To monitor the progress and quality of work being performed by workers.

3. Ensure that works are executed within an acceptable standard of workmanship.

4. Ensure that safety, health and environmental rules and regulations and practices among workers

5. Control material wastes, down time, rework and wait time

6. Coach and guide workers

Job Requirements

1. Experience in Highrise PPVC project's Conquas & QM preparataion

2. Certificate in Building Construction Safety Supervisor Course

3. Able to work under pressure and fast track environment

We are a modern Mediterranean restaurant looking for an outgoing and personable candidate to join our team! You will be responsible for building a friendly and welcoming environment as the first impression for all of our guests. You will strive to create exceptional, memorable experiences for all of our guests straight from their initial enquiry.

As our Guest Experience Executive, you are responsible for ensuring that on all occasions guests are completely satisfied with their dining experience, exceeding all their expectations.

Salary: S$ 2,800 - $3,500 depending on work experience

Benefits:

• 5 Days Work Week
• Monthly Sales Incentive $250 to $500
• Staff Meals Provided
• Birthday Benefits

Responsibilities:

Customer Management:

• Manage the hostess desk during service hours to greet customers, ensure they are seated accordingly and handed over to service team
• Ensuring that an impeccable customer experience for guests is maintained and that positive reviews of the restaurant are received online and offline
• Managing guests’ expectations and attending to complaints, ensuring that service recovery takes precedence over most considerations
• Manage and oversee all reservation channels including: Phone calls, online bookings, text messages and reservation emails
• Display in-depth knowledge of the restaurant’s product offerings so as to engage with the customers and recommend products/services
• Responsible for maintaining the CRM system, capturing new data and ensuring it is updated consistently

Venue Management:

• Ensure that all spaces are styled, clean and presentable for each service every day
• Report to Management and assist with the coordination of suppliers/contractors on any maintenance issues
• Ensure service team are following SOP checklist every day so to ensure the venue is set-up and ready to receive guests

Requirements:

• At least 1 year experience of Customer Service Management within the hospitality industry
• Passionate in delivering top-notch hospitality experience
• Excellent communication skills, both written and verbal
• Confident with handling payment transactions and POS systems
• Great time management and problem-solving skills
• Ability to stay calm, organised, and efficient under pressure
• Has great initiative and is service-oriented
• Ability to proactively approach and engage with guests and team members

Job Responsibility

1. Implement an enhanced Site Safety, Health, and Environmental management system to manage risks and minimize accidents and incidents.
2. Investigate any incidents/accidents and advise on the remedial measures to be taken to prevent any recurrence;
3. Implement Safety, Health, and environment programs and initiatives
4. Prepare legal register and monitor it to ensure compliance with legal requirements including Singapore Standard and Code of Practice about EHS.
5. Organise lifting team, prepare lifting plan and lead PPVC module lifting operation.
6. Organise promotions such as EHS campaigns, training courses, competitions, contests, and other activities to develop and maintain the HSE consciousness of persons employed in the work site in establishing healthy and safe working conditions.
7. Identify training requirements, Prepare and conduct the EHS training for all employees who are identified in RA and SWP.
8. Prepare Daily / weekly/monthly reports according to the client’s format and statutory reports as required.
9. Participate in all EHS inspections of the work site / Factory carried out to assess the efficiency of any measures taken in compliance with the EHS
10. Act as Secretary to the EHS Committee and assist the Chairman in planning and directing the functions of the EHS Committee.
11. Prepare and conduct periodic internal audits and ConSASS audits to ensure the EHS Management system
12. Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Requirements:

1. Possess at least a Diploma in Engineering, Specialist Diploma in WSH, and Earth Control Measure Officer course.
2. Qualification in Behavioural Based Safety.
3. Certificate in Monitoring noise, Confined Space Assessor, Risk Management Implementation Plan, Lifting Supervisor, and Work At Height Assessor.
4. Preferably Ten (10) years of safety personnel experience in various construction projects.
5. 5 years experience and well knowledge in PPVC projects and strong skills in PPVC Moule Lifting operation in construction site and fit-out yard factory
6. A self-driven and meticulous individual who has a strong ability to multi-task
7. Must be able to work in MS Office software
8. Substantial understanding and knowledge of local regulation, Singapore Standards, and Code of Practices especially related to EHS.
9. Ability to work in a team environment, including inter-departmental teams and key contact representing the organization on contracts or projects
10. Willing to work 5.5 days in night shifts at various construction sites

We are currently seeking a dedicated and organized individual to join our team as an online receptionist specializing in our tutoring services.

(Experience in online reception and secretarial duties preferred)

Allows for remote work from Monday to Friday, 12:00 PM and 6:00 PM.

【Responsibilities】

* Tutor Recruitment:

- Conducting recruitment processes for home tutors.

- Managing and updating the Tutor Management Sheet

(Around 20 tutors are working for us)

* Demo Lesson Coordination:

- Setting up demo lessons for prospective tutors.

* Contractual Procedures:

- Sending contracts and providing an overview to selected home tutors.

- Archiving and managing home tutors' CVs and contracts.

* Lesson Arrangements:

- Coordinating and scheduling the lessons between tutors and students.

* Student Assignment:

- Assigning tutors to designated students based on compatibility and subject expertise.

【Required Skills and Abilities】

We are seeking candidates with the following skills and abilities to excel in the position:

* Information Management:

- Proficiency in assessing and organizing various information received from diverse sources.

- Ability to grasp and comprehend complex situations, ensuring accurate information assessment and updates.

* Self-Initiative:

- Demonstrated capability to understand what is required and the ability to independently drive tasks to completion.

- Proven track record of self-reliance in managing responsibilities efficiently.

* Team Collaboration:

- Strong team player with the capacity to share information effectively within the team.

- Ability to contribute to a collaborative work environment and actively participate in information exchange.

* Autonomous Work Skills:

- Capable of independently handling tasks and responsibilities without constant supervision.

- Proven ability to take initiative and drive work processes forward with minimal guidance.

* Sheet Management:

- Exceptional skills in managing spreadsheets with meticulous attention to detail.

- Ability to prevent oversights and ensure comprehensive management of data and information.

Interested candidates may send their latest resume to okabe @cultureconnectltd.com.

Singaporeans or PR only, and we regret that only shortlisted candidates will be notified.

Roles and Responsibilities

• To manager and lead Project Admin’s, site workers & Site Manager
• Overseeing the full project lifecycle together with studying and understanding the customer needs from time to time.
• Design, implementation and installation of Pipeline and ​Manholes ​
• Arrange for Site Preconstruction Survey , and to prepare and submit the project budgeting
• Facilitate active communication with client​'s​ Project
• Prepare and submit the weekly work progress report.
• Attend & resolve on site issues
• To visit site regularly to ensure the works meets deadline and attest the PTW’s everyday and to ensure workplace safety and health.
• To conduct the morning tool box meeting at the workers dormitory.
• Managing & address workers concern & resolve it immediately.
• To check and verify the workers OT for their salary
• To plan and arrange for site work materials, manpower, equipment and lorries.
• To track and monitor the everyday necessary site work materials to prevent from no stock issues and to make sure to keep the sufficient materials in store.
• Conduct weekly meetings ​​with the internal site team
• Coordinating with Authorities regarding to the site-related work approvals and follow up.
• Preparation of monthly budget and monitor the projects closely in order to make sure the project not exceeding the budget.
• Verification of claim submission documents to projects
• Preparation of quotation and tender submission.
• To monitor and track the costs, budget and the completion for all the projects.
• Any other adhoc duties as assigned.

Requirement:

• Degree or any similar qualification
• Minimum 4 years experience
• Engineering or similar industry will be preferred
• Willing to be on standby on weekends,PH etc for any work related issue

Job description

The incumbent will be responsible for the following:

· Ensure accuracy, completeness and timeliness of accounting records to meet all internal and external reporting requirements.

· Drive improvements in quality of financial and business analyses in order to guide all leaders in decision making and performance monitoring; and ensure that appropriate measures are taken to achieve financial and strategic business objectives.

· Drive improvements in budgeting and forecasting process for cost control.

· Drive improvements in business processes and internal controls to ensure compliance with corporate policies and procedures.

· Proactively identify and mitigate operational and financial risks.

· Fulfill external and internal audit requirements and determine proper remediating actions in response to audit findings and recommendations.

· Manage the statutory and reporting requirements under Charities Accounting Standards.

· Provide financial advice and perspective to assist the development and implementation of long-term business plans and strategies, and the subsequent assessment of the effectiveness and achievements against targets and objectives.

· Review all capital expenditures to ensure compliance with the relevant policies and business and financial justifications are sound.

· Interact across organizational hierarchy & functions and with clients, bankers, local authorities, and other stakeholders.

· Develop and enhance the capability and skills of finance staff in order to upgrade the finance function to meet the future organization needs.

Job requirements:

· A qualified CA or CPA with more than 15 years of experience, minimum 5 years in management position

· University degree in Accounting and/or Business Management.

· Demonstrated track record in leading a finance function.

· Experience in working in a medium to large charity will be a plus.

· Excellent engagement and communication skills.

· Proven ability to inspire and manage teams, both directly and through a matrix management structure.

· Highly organized with an excellent ability to manage multiple priorities under pressure and tight deadlines with minimum supervision.

· Knowledge in Singapore Financial Reporting Standards, Charity Accounting Standards, and other relevant statutory regulations.

· Experience in ERP system implementation.

Note: Only Shortlisted Candidates Would Be Contacted

Attachment Description

The trainee will supervise day-to-day operations across all organizational levels. Managing quality assurance programs and hiring and training staff are among their responsibilities. In order to guarantee that everyone does their work on time, an operations manager also plans process enhancements.

Specific Responsibilities

1. Make sure every operation is conducted in a sensible and economical manner.

2. Enhance the procedures, methods, and best practices of operational management.

3. Plan inventory, make material purchases, and monitor warehouse productivity.

4. Assist the organization in maintaining legally compliant practices.

5. Create both operational and strategic goals.

6. Analyze financial information and use it to increase profitability.

7. Control projections and spending.

8. Keep an eye on production KPIs and carry out quality controls.

9. Employ, educate, and manage personnel

10. Look for ways to improve the level of client care.

Technical Skills and Competencies

1. Planning and Development

2. Communication skills, Team Management & Monitoring 3. Product Knowledge Training

4. Training and Supervisory skills

5. Customer Service

This position is open for mid career individuals (Mature, 40 years and above).

Mid career individuals from any qualification level can apply.

Job Responsibilities

• Lead, manage and implement end-to-end projects related to IT Infrastructure (including Cloud) according to project governance.
• Work with internal business and other stakeholders to understand and analyse business requirements, translate business IT requirements to technical requirements.
• Work out full-scaled and precise proposal with technical solution team, coordinate and communicate resource and define clear roles with all project resources.
• Work onsite in a bank and manage vendors to ensure project delivery within schedule & budget and expected quality.
• Manage the communication and arrangement internally and externally.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent.
• Min. 8 years of experiences as Project Manager in a bank in IT Infrastructure.
• Experience in Cloud related project implementation.
• Experience of Vendor management.
• Knowledge of IT security, Risk Management and Security Control.
• Ability to handle multiple projects concurrently.
• Possess good initiative and proactive in approach.
• Excellent communication, presentation and interpersonal skills.
• Project Management certification (e.g., PMP, PRINCE 2) is a plus.
• Experience in Agile Project Management methodology is an advantage.
• Certification in ITIL and Cloud related is a plus.
• Knowledge of IT regulation in APAC countries.

Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa business
• Achieve personal and outlet sales targets consistently
• Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments
• Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries
• Build customers relationships into long-term clients
• Handle customers’ feedback and provide service recovery where necessary.
• Evaluate staff performance, provide feedback and coaching.
• Analyse, maintain and develop standard operating procedures
• Handle ad-hoc duties and projects assigned by management
• Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS:

• Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)
• Required Skill(s): team management, sales and operations, consultation, customer service
• At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment
• Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc
• Well-groomed with a pleasant personality
• Results driven and service oriented with proven sales track record.
• Strong aptitude in sales promotional techniques
• Willing to work 5.5 days (6 off days per month)

Job Scope:

• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Prepare monthly financial and operations reports and analysis.
• Process sales/purchase orders, tax invoices and coordinate on local deliveries and overseas shipments.
• Back up Accounts Receivable, Accounts Payable / Treasury functions, as and when necessary.
• Assist on year-end audit and liaise with auditors.
• Ensure proper housekeeping and filing of all necessary financial records.
• Ad hoc accounts monitoring and other duties as and when required.

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of experience in accounting
• Good understanding of local accounting standards and tax regulations
• Proficient with MS Office application and use of accounting software (knowledge of Microsoft Dynamics Navision will be added advantage)
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines

Job Description

• Prepare 3D BIM model and drawings using Autocad / Revit / Navis / Enscape software
• BIM set-up and modeling of MEPF system such as ACMV, sanitary, plumbing, gas, fire protection and electrical containment for PPVC residential and commercial projects
• interpret design and detailed technical drawings
• Prepare M&E shop drawings, section details, as-built drawings & submit on time
• To maintain and update drawings as needed and make corrections to drawings as directed by HOD
• Explain drawings to production or construction teams and provide adjustments if required
• Ensure final design comply with regulation and quality standards
• Other ad-hoc duties as assigned

Job Requirements

• Diploma / Degree in Electrical Engineering or Mechanical Engineering
• Proficient in Auto CAD and BIM Modeller
• At least 2 years of related experience

Job Descriptions

1. Involve in day to day site PPVC production and construction works
2. Liaise and coordinate closely with external parties (RE/RTO/Subcons) and internal personnel for site work management
3. Verify contractors' claims and variation orders
4. Handling site inspection and regulations requirements
5. Monitor site progress and quality control
6. Update of bar bending schedule, monitoring of rebar usage and order
7. Measurement and calculation of projects' concrete and rebar quantities

Job Requirements

1. Diploma / Degree in Civil & Structural or Construction Management
2. Experience in high rise construction works will be preference
3. Familiar with PPVC / DFMA construction environment will be preference
4. Familiar with BCA's regulation and other authorities requirements
5. Familiar with Microsoft Project
6. Knowledge in excel and power point presentation
7. Able to work with tight schedule
8. Independent, accountable and initiative

Job Description

1. Propose architectural framing layout and design key elements of buildings, submit to architect / consultant
2. Coordinate with structural team and M&E team to ensure the final design in-line with architect’s design intents and client’s requirements
3. Review & verify consultants design drawings, counter propose another architectural design intent and feasibility of construction
4. Plan and supervise the schedule of design processes and submission to authority to meet the main project
5. Resolve site issues related to design or changes required by production team, to ensure no delay affecting main program projects
6. Supervise draftsmen and prepare architectural shop drawings for construction
7. Assist draftsmen to amend shop drawings during peak time to make sure that quality drawings are issued for construction on time
8. Preparation of architectural coordination and shop drawings for the project to be used on site for production
9. Disseminate architectural information to other design teams for overall design coordination
10. Issuance of RFI & SDA
11. Monitor shop drawing progress and provide support to production team
12. Visit site and collect data to determine the best possible design
13. Any other duties as may be assigned

Job Requirements

1. Minimum 8 years of relevant work experience as architectural design coordinator in PPVC D&B projects
2. Skill in Autocad / Revit
3. Degree holder in Architectural or Civil Engineering

We are seeking a detail-oriented and organized individual to join our finance team as an Accounts Receivable Clerk. The successful candidate will be responsible for managing the company's receivables, ensuring accurate and timely processing of invoices, and facilitating the collection of payments from customers.

Responsibilities:

1. Invoicing:Generate and issue accurate and timely invoices to customers based on services rendered or products delivered.
   Verify invoice details, including amounts, terms, and payment due dates.
   
2. Payment Processing:Record and post incoming payments to customer accounts.
   Reconcile payments with invoices and maintain updated transaction records.
   
3. Accounts Monitoring:Monitor accounts receivable aging reports to identify overdue accounts.
   Communicate with customers to inquire about overdue payments and negotiate payment arrangements.
   
4. Recordkeeping:Maintain organized and up-to-date records of all accounts receivable transactions.
   Ensure documentation complies with accounting standards and company policies.
   
5. Reconciliation:Reconcile accounts receivable sub-ledger with the general ledger to ensure accuracy.
   Investigate and resolve discrepancies in a timely manner.
   
6. Reporting:Prepare regular reports on accounts receivable status, aging, and cash flow projections.
   Provide financial reports to management as required.
   

Qualifications:

• Proven experience as an Accounts Receivable Clerk or in a similar role.
• Strong attention to detail and accuracy in data entry.
• Excellent communication and interpersonal skills.
• Proficient in accounting software and Microsoft Office applications.

Working Hours:This is a full-time position with standard office hours.

1. OFFICE ADMINISTRATION

· Oversee the general office administrative function, such as filing, receipt of goods, etc.

· Oversee the maintenance of general office equipment, such as photocopier, projectors and screens, cameras, and track usage by staff.

· Oversee the maintenance of general office facilities, such as security equipment, phone system, air-conditioning, hydroponics system, office furnishings, etc.

· Monitor general office supplies, such as office stationeries, papers, drinking water, pantry items, and re-stock when supply levels are low.

· Ensure that all procurement procedures are transparent and in accordance to the Standard Operating Procedures, before submission to Approving Authority.

· Liaise with the legal advisor on any legal matters regarding contracts / agreements.

· Assist in the submission of grant applications and proposals.

· Develop external relationships with appropriate contacts, e.g. auditors and statutory organisations such as the National Council of Social Service, Central Provident Fund Board, Inland Revenue Authority of Singapore.

2. PERSONAL ASSISTANT TO EXECUTIVE DIRECTOR

· Plan, organise and arrange corporate travel itinerary and meetings, including but not limited to ticket and hotel bookings, visa processing, booking other transportation and other documentations related to the travel.

· Responsible for ED’s working schedule including maintaining diary and keep track of appointment and full spectrum of secretarial support.

· Organise and ensure that ED is well-prepared for meeting,

· Set up, coordinate meetings and take minutes.

3. BOARD ADMINISTRATION

· Arrange and coordinate Board Meetings & AGM.

· Prepare Agenda, take minutes and circulate approved minutes upon approval.

· Keep up-to-date contact details of Board Members

4. IT MANAGEMENT

· Provide IT support including email management, monitoring and backup of servers, installing and configuring hardware, software, network and printers, etc.

· Liaise with IT servicing vendor for all IT related issues.

5. Recruitment And Onboarding

· Assist and manage organisation’s job postings, review applications and resumes; and prepare for interviews.

· Support the on-boarding process and orientation of new employees.

· Support and update employees’ training records as per requirements.

Part time position available. Working hours: Half day from Mon to Fri

Responsibilities:

· Handle sales of industrial metrology solutions such as optical CMMs, portable-arm CMMs, laser trackers, gear testers, X-Ray CT etc., for an assigned customer portfolio.

· Regularly and methodically visit customers, to promote the sales of products.

· You will report to the Head of Sales, who will guide you in your development and projects.

· You are expected to be able to work both independently and inter-dependently and to update your reports in our CRM on timely and effective basis for team-wide follow up and support.

Pre-requisites:

· Good recognised Degree in Engineering or Science fields related to sales focus area

· At least 3 years relevant working experience with some exposure to dimensional metrology

· A “sales heart” or passion and interest to learn the sales processes and industrial metrology

· Good English language ability to write and converse

· A team player with strong inter-personal communications skills, high integrity and discipline

· Have your own car transport

Roles & Responsibilities

Duties and Responsibilities

• Handle incoming event enquiries via various channel including telephone, fax and email for the Catering Team.
• Assist to prepare proposal and send out contracts.
• Daily distribution of event orders to respective departments concerned.
• Assist to generate e.g.; labels, signage, checklist.....
• Establish and maintain appropriate filing system for all past events.
• Provides administrative support to all departments.
• Maintain and order department supplies as and when needed and within budget.
• Undertake any special assignments that may be assigned on an adhoc basis.

Personality and Competencies/Skills

• Hands-on experience in managing eCommerce catering ordering system
• Able to multi task and able to work under pressure in a fast-paced environment
• Great interpersonal and strong communication skills
• Exceptional keen eye for detail and critical thinker with problem solving skills
• Team player, able to work independently with minimal supervision
• Proficient in Microsoft Office (Outlook, Excel, Word)

Experience and Qualifications

• Minimum 1 years working experience in a relevant industry
• Diploma/Degree in any field of study

About SERI

SERI, the research arm of SNEC, was established in 1997 with the mission to conduct high-impact eye research that prevents blindness, low vision and major eye diseases in Singapore. Till date, SERI has conducted landmark research projects that have led to tangible outcomes, patient benefits and success stories. It has been paving the way for significant improvements in how eye diseases are treated and prevented, not just within Singapore but on a global scale.

By joining SERI, you can:

• Work with a Purpose: Meaningful impact towards improving patients’ lives through research
• Maximise your Potential: Opportunity to work with global and top researchers at one of Singapore’s largest research institutes and be engaged in continuous learning and development opportunities
• Be Connected and Cared for: People-centric environment that supports your personal well-being guided by our core values of Compassion, Integrity, Collaboration

What you'll do:

1. Programme and Project Management

• Maintain overview of all key programmes activities and operations
• Support project team meetings (internal and external)
• Liaise with project leads/members and HR, Finance, Procurement, IT, Admin, etc as necessary

2. Grant Management

• Maintain relevant programme grant documents
• Provide support in collating and checking of grant documentation and processes (e.g., proposal, reporting, variation requests, fund requisitions, etc.)

3. JRC Meeting Coordination

• Convene meetings (coordinate meeting dates and agenda, coordinate logistics) Drive pre-meeting preparations (identify materials required, circulate pre-meeting materials)
• Facilitate JRC meetings (support meeting proceedings, prepare minutes)
• Coordinate post-meeting follow-ups (track action items and follow up on implementation as necessary)

4. General Administration

• Maintains in-depth awareness of SERI admin and grant policies related to responsibilities
• Coordinates general administration for the programmes teams (overseas visitor meetings, internal meetings)

5. Takes on additional responsibilities and projects as assigned

What you'll need to have:

• Degree with at least 3 years’ relevant working experience, preferably in a healthcare setting and / or grant / program management
• Understanding of the local healthcare sector, as well as public grant funding and grant management preferred
• Experience working with industry partners and overseas collaborators preferred
• Expertise in use of MS Office (word, excel, powerpoint etc) and related software is a requirement

Other criteria:

• Strong track-record in project management
• Able to think and function independently, and possesses critical thinking skills to accurately assess challenges and propose workable solutions to mitigate any identified risks
• Excellent written and oral communications skills

Eventual package offered will commensurate with qualification and experience

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Key Responsibilities:

1. Recruitment Process

a. Coordinate workers recruitment with site superintendent and HR Manager.

b. Prepare and post job advertisements for job vacancy in Jobstreet, JobBank, etc.

c. Prepare necessary documents and reports for workers manpower.

2. Employment Process

a. Prepare Letter of Offer for foreign workers.

b. Liaise with site admin staff to provide necessary documents e.g Bank Accounts etc

c. Apply for MWOC for foreign workers.

d. Create the new workers in HR system and workers personal files records.

3. Work Pass Process

a. Familiar with MOM work pass procedures in terms of application of Work Permit and S Pass for foreign candidates.

b. Inform the candidate of the approved WP/S Pass

c. Arrange candidate to go for medical checkup and other MOM required process.

d. Arrange security bond before e-issue of the approved in principle letter.

e. Cancel WP when worker end their contracts.

f. Booking of air tickets for foreign workers.

4. Payroll Process

a. Understand the pay structure for foreign workers.

b. Ensure all supporting documents for payroll are provided accordingly.

5. Training Administration

a. Monitor and update the list of training courses attended by the worker and staff.

b. Source and register the staff for the training course approved by Management.

c. Arrange and make payment to training organizer upon registration.

d. Inform workers on the date and venue of the training courses.

e. File the certificates in the worker/staff personal file upon completion of the training course as part of projects submission.

6. To perform any other ad-hoc duties as and when assigned.

Taking drink and food orders, serving customers, handling payments, ensuring cleanliness of tables and dining areas, providing menu recommendations, and maintaining a positive customer experience. Handle customer inquiries, and collaborate with kitchen staff to ensure timely and accurate order delivery.