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KYC Analyst – Japanese Language

___________________________________________________________

Location: Singapore (at least 3 days/week in office)

Type: Full-time and Part-Time

Vertical: Financial Markets

___________________________________________________________

Summary

As a member of the KYC/AML Client Outreach Specialist (“COS”) team, you will serve as a support member for the client relationship teams, partnering to meet Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh requirements. As a COS, you will partner with product sales and other banking or markets relationship teams, manage a client refresh population, reach out for key AML/CDD documentation, and act as an escalation point for service or operational challenges that may arise in KYC refresh.

COS analysts act as the primary point of coordination between Banking/Markets and AML Refresh Operations teams to ensure timely and accurate compliance to policy and regulatory requirements in KYC refresh. A COS is the client advocate, helps to simplify client interaction and deliver the most seamless, holistic service relationship across the firm. You will ensure the accuracy of documentation, and screening, obtain approvals from Compliance and Business and complete refresh cases in a timely and accurate manner.

Responsibilities

• Support annual KYC refresh for Banking and Markets clients
• Execute with client perspective while balancing risk to the firm
• Support a culture of teamwork and collaboration focused on goals and delivery
• Adhere to standards for timeliness and accuracy of AML CDD case completion
• Master CDD requirements applicable to the banking clients and guide clients and bank staff in complying with them
• Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption and process enhancements
• Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives
• Review the industry group client hierarchy, looking for inactive accounts to be closed, linkage errors within client structures and merge/purge of client entities
• Assist in tracking both Annual refresh population and other KYC related populations in partnership with coverage team
• Ability to communicate in Japanese with Japanese clients for business purposes

Eligibility Requirements

• 5+ years of experience in financial services preferably with banks
• Previous experience in client facing roles and must demonstrate a strong client focus
• Experience with AML CDD policy standards and industry practices in AML CDD
• Understanding of the operational aspects of products and services used by Banking clients
• Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnerships
• The ability to find ways of solving or pre-empting problems
• Understands and respects cultural differences
• Bachelor’s degree
• AML CDD knowledge for legal entities in and across multiple global jurisdiction

About EClerx

eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 14,000+ people across its global sites in the US, UK, Italy, Germany, and Singapore, along with its delivery centers in India and Thailand. For more information, visit https://jobbio.com/eclerx .

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here .

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore. We are looking for a front desk receptionist to greet and receive parents and students and ensure that students are directed to the right classroom.

Job Description :

• Respond and reply to all enquiries (wechat, telephone, and walk-in).
• Ensure that all materials are photocopied and ready for teachers to use.
• Set up the laptops for teaching before each lesson.
• Ensure that student sign- in sheets are completed.
• Inform teachers of any changes in class schedule or if students are absent.
• Provide support with the sales team in presenting invoices to customers and collecting signed agreements.
• Help teachers supervise the children during break-time.
• Assist in administrative duties when needed.

Job Requirements :

• Fluent in spoken and written English and Chinese as communication will be done in these languages.
• Team player.
• Able to handle work pressure and respond fast to arising issues.

• Good remuneration package
• Professional development and assistance

We are looking for a dynamics candidates to join our HR team. If you have positive attitude and can-do-it mindset, welcome you to join us!

ROLES AND RESPONSIBILITIES

1. Recruitment of New Employees (including foreign workers) for the company.
2. Liaise with Agents and collate applications for the requesting depts. Coordinate interviews of potential candidates.
3. Prepare Letter of Employment, confirmation letter and other HR related letters for employees.
4. Purchase PCP (Primary Care Plan) for Foreign Staff on WP.
5. Apply Approval for Work Permits, S or Employment Passes and all other Entry Permits, Certificates or Licences necessary for the new hirer prior to work commencement.
6. Arrange accommodation for Foreign Workers and Employees. Liaise with dormitory operators, landlords and relevant government authorities respectively.
7. Arrange company Transportation for the workers.
8. Prepare appropriate letters for the termination of employment services with the Company.
9. Prepare final payroll and entitlements for the outgoing staff.
10. Settle all matters relating to the outgoing staff accommodation.
11. Co-ordinate handover and collection of company’s properties from the outgoing staff.
12. Arrange departing foreign staff Tax Clearance.
13. Manage of Employees data. Monitor and update particulars, attendance, leave records of all employees. Record keeping of workers and staff licences, course certifications and expiry dates for monitoring and following-up actions.
14. Support the process Monthly and ad-hoc payroll, including Overtime Calculations and CPF submissions. Annual salary increments or Bonus data, if applicable.
15. Annual Tax reporting, IR21 and IR8A submissions. Adhoc Foreign Staff Tax Clearance
16. Handles all personnels’ enquiries and related matters with MOM and respective authorities.
17. Liaise with Insurance companies Medical Insurance, Work Injury Policiies and claims, etc.
18. Review Training requirements for staff. Discuss with departments heads and source for appropriate courses, including applicable government subsidies and grants. Co-ordinate with departments and arrange staff to attend Training.
19. Assist Management in the organisation of Team Bonding and Team Building events.
20. Manage contingencies, such as COVID-19 and other government Emergency exercises.
21. All other ad-hoc duties as assigned by the Management and supervisors.

REQUIREMENTS

1. Diploma in Business Management or Human Resources Management and above or minimum 2 years of experience in Human Resources in construction or building industry.
2. Ability to multi-tasks, set priorities and work independently.
3. Meticulous and required time management and good communication skills, bilingual preferred.
4. Proficient in Microsoft Office

Job Summary:

We are seeking experienced architects to join our team. As an experienced Architect, you will be responsible for supporting Senior Architect in taking on design and project management responsibilities for smaller projects. This position requires strong leadership skills, effective communication, and the ability to work collaboratively with a team.

Job Responsibilities:

• Support senior architect and take on design and project management responsibilities for smaller projects
• Collaborate with clients, contractors, and other stakeholders to ensure project success
• Ensure compliance with local building codes and regulations
• Communicate project progress and status to stakeholders and team members
• Develop and maintain project schedules and budgets
• Provide guidance and mentorship to junior team members
• Conduct research and analysis to inform design decisions

Job Requirements:

• Tertiary qualifications or equivalent academic qualifications in architecture
• Minimum 5 years of experience for Architect position
• Experience in design or project management of large-scale complex projects (SGD $50 million and above)
• Familiarity with Public Projects (PSSCOC) protocol of project management
• Experience in healthcare projects highly preferred
• Knowledge of local building codes and regulations
• Strong leadership skills and ability to work collaboratively with a team
• Self-driven with strong problem-solving skills
• Excellent communication skills, both verbal and written

Hiring for Bugis Junction

Timing between 11am-4pm ( Negotiable)

No need to take orders.

Hiring service staff to assist beverage making,food serving and table clearing.

Able to read and converse simple English.

Standing working environment.

Have a Positive and Willing to learn attitude.

Meals and uniform provided.

Training provided.

(On 12 hours shift)

• Deliver fuel savings from route optimisation, minimum ballast monitoring, planning and speed management intervention.
• Analyze the route recommendations from the vendor and proposing new routing optimisation opportunities to vessel taking into consideration PIL specific restrictions/requirements
• Ensure vessel reports and AIS polling data in the platform for PIL operated and Owned fleet is in order and available at all times. Any discrepancy to be followed up promptly and closed out.
• Ensure Traffic Management module is maintained and monitor inputs by agencies
• Assist in implementation of new digital tools
• Vigilant monitoring of TS/Cyclone avoidance monitoring with robust review of available options, providing clear guidance to vessel to minimize delays and bunker consumption.
• Effective slip monitoring regime in place and taking the lead in identifying opportunities for under water inspection and/or hull/propeller cleaning.
• Provide close monitoring and support to all key stakeholders during any crisis management event in our fleet.

Who we are looking for:

• Sea-going experience as Senior Officer on container vessels with Class 1 Certificate of Competency
• Previous cargo planning experience on shore-based planning roles would be advantageous
• Proficient in Microsoft office tools & ability to create & customize dashboard. (Power BI, Tableau)
• Fully conversant with EEXI, EEOI, EEDI, CII, AER and prevailing and upcoming regulations pertaining to Emissions.
• Maintain comprehensive Port Cards Database for reference by all parties including but not limited to Network Planning team, Operations Teams, Vessel Master
• Ability to engage on signing Masters and Chief Engineers as part of briefing programme to explain CME's role and their support required on-board for win-win outcome

Description:

The Corporate Strategy Associate role will be responsible for helping execute Kredivo’s mid to long-term strategic roadmap. This role will require close coordination with multiple, cross-functional team members and external stakeholders to execute Kredivo’s buy or build expansion strategy, with the broader end goal of building a diversified digital financial services company in the region.

This candidate will report to the Chief Strategy Officer, and the primary roles and responsibilities will include:

Responsibilities:

• End to end execution of strategic M&A opportunities, including sourcing, screening, conducting due diligence and closing transactions,
• Evaluating business expansion into new product and geographic adjacencies
• Coordination of our equity fundraising efforts and supporting investor relations, and
• Preparation of materials for communicating the firm’s strategy to its board and existing investors.

Requirements:

• 2-4 years of working experience in consulting, investment banking, and/or buy side (PE/VC)
• Familiarity with and interest in the financial services and fintech industry
• Execution oriented and enjoys working in fast, high-growth environments
• Excellent communication and interpersonal skills
• Proficient in MS Office
• Fluency in English + preferably 1 regional language in South East Asia (Bahasa Indonesia, Vietnamese, Thai, Tagalog)
• Based in Singapore but willing to travel occasionally

1. Relevant experience in Singapore consultancy firm, preparing and drafting C&S drawings using AutoCAD and Revit.

2. Strong knowledge on C&S systems, detailing and to assume responsibilities of a Project Draftsman.

3. To adopt proper procedures and drafting for the different project stages & authority submissions.

4. To work closely with the Project Engineer, assisting him/her in liaison with the Project Architect, Technical Departments as and when necessary.

5. To coordinate with the personnel assigned to the projects, and ensure consistency in output & presentation.

6. A team player who works well with others.

#NEW# Regulatory Project Manager - OTC Trading - 6-8 months

Are you an experienced and proactive individual with a strong background in project management within the financial industry? We are seeking a talented Regulatory Project Manager to join our dynamic team for a project spanning from now until October. The successful candidate will play a crucial role in key regulatory deliverables, focusing on MAS OTC Trade reporting gap analysis and MAS rules Re-write 2024.

Key Responsibilities:

• Support the Project PM in establishing the overall delivery project structure and governance.
• Manage project meetings and updates, including material preparation, minutes, and following up on actions.
• Collaborate with IT and Functional delivery leads, primarily Operations & Compliance, on project documentation and status reports.
• Provide support to business users and IT in user acceptance testing (UAT) planning and management.

Skills & Experience:

• Proven experience in a change/project role, demonstrating a solid understanding of standard project delivery and the system development lifecycle.
• Strong background in OTC Derivatives Trade reporting, either in a BAU or Change implementation capacity.
• Direct exposure to MAS Re-write implementation is advantageous; equivalent initiatives such as EMIR rewrite may be considered.
• Good grasp of OTC Derivatives products (e.g., IR Swaps, XCCY Swaps, FX fwd/Swaps, CDS, etc.).
• Experience with systems such as Murex, Message Automation (Broadridge), and trade reporting repository DTCC.
• Experience with HKMA Trade reporting (HKTR) is desired.
• Ability to collaborate with both Functional and IT stakeholders across Asia and UK time zones.

Education/Technical Knowledge:

• Minimum of 5 years relevant experience in the Financial Industry.
• Proficiency with Microsoft Office, notably Excel and PowerPoint.
• Experience with collaboration tools (e.g., JIRA and Confluence) will be preferred.
• Self-motivated, proactive, and able to work with a considerable degree of autonomy.

If you are ready to take on a challenging and impactful role, apply now to be part of our team dedicated to regulatory excellence. Join us in shaping the future of financial compliance and innovation. Your expertise will be pivotal in ensuring the success of our regulatory initiatives.

For more information, please email or contact Co Co at [email protected]

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

Assist and advise the Project Manager on EHS planning for overall project and detailed activities.

Conduct regular site audits to ensure compliance with ISO and EHS requirements.

Handle all accident and incident reports.

Work as a team with project team members and sub-contractors to provide a safe working environment.

EA Licence No. 16C7962

Education Consultant

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday: 9am - 6pm, off on Monday and Tuesday
• Salary: $2500 - $4000 basic + Commission

Job Highlights

• Career Advancement Opportunities

• Off on Public Holidays

• 8 hours work/day

Job Description

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Hanlin Education, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Description:

• Enrol new students through walk– ins, email, calls and marketing campaigns such as roadshow

• Provide prompt, relevant and accurate information regarding the programmes to the needs of the prospective parent and their child/children

• Accountable to follow up closely on all sales leads to achieve the sales target

• Attend and advise existing parents regarding matters concerning their child/children’s programme change, fee collection.

• Maintain positive relationships with all parents and their children at our centre

• Take ownership of assigned tasks within the team and programmes.

• Other ad hoc duties as assigned.

Requirements:

• 5 days’ work week (Including weekend)

• Experience with CRM, in sales and customer service

• Excellent spoken, written communication and interpersonal skills

• Sales Driven and self-motivated, a team player

• Organised and independent

• Immediate starter is preffered.

Product knowledge and customer system management training will be provided.

Responsibilities:

o Monitors the production of our new equipment.

o Verifies the maintenance cost of our equipment located worldwide.

o Monitors and updates inventory details, including periodic test certifications.

o Prepares monthly report on fleet maintenance costing.

o Any secondary duties as assigned by the manager.

Qualifications

Fresh poly graduates with Diploma in Maritime Studies/Logistics of shipping discipline.

Others:

Candidates with 1 to 2 years related experiences may be considered.

Salary will commensurate based on the experience and qualifications.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Architectural Coordinator

1. AutoCad draughting and knowledge in BIM technology is preferred. Possess NTC / ITE / diploma or equivalent.

2. Ability to do submission of architectural drawings to government authorities, tender and construction drawings.

3. Able to work independently without supervision and good knowledge of local building codes.

4. To assist Senior Architectural Coordinator as required.

5. Minimum 4 years relevant experience.

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

• International Bank
• Opportunities to grow and learn

The position of Project Manager, AVP within the Projects & Change team in Corporate and Institutional Banking (CIB) involves two main mandates. Firstly, you will be responsible for overseeing projects from inception to completion, including clarifying objectives, defining requirements, coordinating experts, managing budgets, and ensuring project governance. They also need to ensure that solutions align with principles and regulatory requirements. Secondly, as Business Process Subject Matter Experts (SMEs), you will represent IT and Operations at approval committees, analyze business initiatives, design processes, and minimize operational risk.

The ideal candidate should have 5 to 8 years of relevant experience, good knowledge of Front Office to Finance processing chains, strong analytical and problem-solving skills, excellent communication and interpersonal abilities, and proficiency in Microsoft Office. You should be proactive, delivery-focused, and able to work well under pressure while interacting with various stakeholders.

If you believe you fit the requirements for the role, please click "Apply"
Short listed candidates will be notified
Data provided is for recruitment purposes only

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA Registration Number: R2091912

The Human Resource Administrator provides administrative support to human resources functions. This includes maintaining personnel records, managing HR documents, updating internal databases, and providing assistance in various HR initiatives.

Key Responsibilities:

Recruitment

• Post job ads, initial screening, arrange interview, keep record of applications.
• Work pass applications and related preparations.

Onboarding

• Initiate onboarding on HRIS, raise payment request for deposit.
• Coordinate day-1 reporting matters.
• Enrol new employee to insurance policy.

Training

• Co-ordinate training schedule with trainers.
• Ensure logistic arrangement for trainings.
• Keep training records.

Confirmation

• Follow up actions required with respective PIC.
• Send out confirmation email.

Offboarding

• Follow up offboarding processes with respective functions.

Performance Management

• Assist in preparation of documentations such as bonus letter.

Others

• Organize and maintain personnel records and employment documents.
• Update internal databases (HRIS).
• Participate and support ad-hoc initiatives (eg team building activities, company events, ad-hoc reports).

Requirements:

• Diploma in Business Administration /Human Resource Management or similar field.
• Minimum 1 year’s experience in admin preferably in HR.
• Ability to handle data with confidentiality.
• Good organizational and time-management abilities.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• To generate automation scripts, playbooks, and pipelines to help the team to become more productive in delivering applications and running them.
• To gain breadth of knowledge in multiple domains: development, security, infrastructure, operations, observability & monitoring, automation, testing, configuration management and use that knowledge grow into the technical sme/ consultant role.
• Advocate continuous improvement and operational excellence practices within the team.
• Providing application maintenance support on the developed application.
• Ensure the proper setup & functioning of the CI/CD pipeline and tools to support application development and testing.
• Automate and streamline operations and processes.
• Setup CICD pipelines and testing tools.
• Maintain and troubleshoot issues with the pipeline.

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 3 years of experience on DevOps Engineer
• Ability to program (structured and object-oriented) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript
• Experience with cloud technologies and platforms, e.g. Azure.
• Experience is using Tableau Server, Spring, Confluent, Solace, NodeJS, ArcGis Enterprice, ArcGis GeoEvent, ArcGis Desktop, ArcGis Developer, Enterprice will be a plus.
• A proactive growth mindset to pick up new skills and knowledge needed to be more effective as a DevOps / Automation Engineer
• Previous success in technical engineering and automation
• Excellent communication skills (verbal and written)
• Coding experience beyond simple scripts

Job Description：

• Edit, update or change the employee records and their relevant paperwork.
• Timely maintenance of HR Databases while adding additional relevant information, including sick leaves, paid leaves, days off, vacations, etc.
• Administer employee benefit programs and address benefit-related inquiries.
• Prepare reports and presentations on HR-related metrics

Qualifications and Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience in human resources and administrative roles.
• Excellent interpersonal and communication skills.
• Strong organizational and time-management abilities.
• Strong adapbility to the working environment and company culture.

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

To command Coastal Tanker in Singapore Port - supply fuel STS.

Requirement Deck Officer [CoC Class II] with Port Limit Tanker Master Course & >5 years Oil Tanker experience.

Strong command of English.

Valid MPA Pilot Exemption Certificate.

Certificates with 5 Years Validity

• AOT
• GMDSS + Endorsement
• AFF
• PSCRB
• BRM
• RADAR
• ARPA
• ECDIS
• MeCOB
• SSO

Organisation

Catholic Welfare Services, Singapore (HQ)

About the Social Work Team

It is a lean work team consisting of social work practitioners, who manage a diverse range of cases addressing issues including homelessness, financial hardship, employment difficulties, lack of access to education and basic needs, system barriers, caregiving stress, etc. The team also manage cases and referrals to and from other CWS centres, depending on the needs of the clients and relevant services catered to their needs. The team expects individuals to be self-motivated, have the flexibility and adaptability to operate in their work functions with minimal face-to-face supervision, and have the passion to serve clients in a timely and empathic manner.

The Opportunity

This role is an opportunity for a social work practitioner, who is passionate to contribute to empowering disadvantaged individuals and families in working towards improvement in their lives. In this role, you will be reporting to an Assistant Social Worker/Lead Social Worker, and work collaboratively with the social work team to work towards elevating professional standards and service delivery to better serve CWS’ clients. You will also be provided on-the-job training and regular clinical supervision to guide you in achieving key professional competencies.

You will

- Work collaboratively with clients and community stakeholders, in a systemic approach.

- Use a trauma-informed care approach to engage clients/families professionally and therapeutically.

- Provide clients with relevant information and make referrals to external agencies.

- Manage cases that require one-off, short- to medium-term financial or social assistance.

- Conduct assessments for intake triage for CWS programs, including admissions for CWS shelters.

- Conceptualize cases and co-construct intervention plans with clients, and recommend clients for the relevant assistance.

- Conduct face-to-face assessments, case sessions, make phone calls, home visits, and site visits as part of case management work.

- Respond to clients/Carry out interventions in a timely manner according to professional standards.

- Perform accurate documentation (i.e. case recordings, social reports) relating to case work and input in designated IT system in a timely manner.

You have

- A Diploma in Social Work/Community Service or degree in any other related disciplines.

- Good spoken and written English.

- Conversational in any second language/dialect.

- Willingness to work with vulnerable clients without prejudice, including but not limited to, elderly, homeless individuals, persons with mental illnesses and disabilities.

Fresh graduates may apply.

Preferred Characteristics/Personality

- Flexible as you may be deployed to different CWS offices for work or be given job roles beyond those outlined above.

- Possess a good learning attitude.

- Receptive to constructive feedback and willing to work towards improvement.

- Able to adapt quickly to changes/improvement in work processes.

Job Responsibilities

DISTRIBUTION

• Develop and implement the hotel’s distribution strategy
• Manage the hotel’s presence on OTAs, GDS and other channels
• Ability to take a leading role in the management of computer systems in operation within the hotel including but not limited to Opera, TARS ecosystem, Accor websites, Channel Manager, Rate Shopping Tools, EzRMS and other online tools
• Planning and management of Rates and Inventory with consultation with the Director of Revenue
• Competitor intelligence, ongoing research and analysis of product & price online by using all available tools such as OTAInsight, Supernova, EzRMS
• Communicate Accor tactical campaigns to all related departments
• Ensures the daily data in EzRMS is successfully extracted from Opera
• Daily checking rate integrity using Supernova include performing test bookings on lost cases
• Maintain and manage the daily data page in STR
• Critical dates or Peak dates review for the next 365 days
• Track all promo production and monitor performance
• Prepares reports for the weekly RevMax meeting
• Audit all.accor.com and major OTAs channels at least once a month and whenever necessary
• Completes any rate loading across DataWeb, Opera and Siteminder
• Assist in development of the annual distribution plan and financial budget
• Work closely with the Assistant Director of Marketing and Communnication in the area of but not limited to Hotel Description (HOD), hotel microsite and F&B outlet distribution channels

RESERVATIONS

• Work closely alongside with Reservations department and step in as and when required or necessary
• Review new bookings and cancellations made and highlight the impact on future business
• Review No Shows yesterday and highlight findings before the morning briefing
• Executes and supports the operational aspects of regional/global offers
• Manage VIP bookings from the owner's office, Executive office and Accor head office
• Monitor and analyze live availability, hotel occupancy, revenue, and average room rate trends and alert the Director of Revenue of high/low demand dates
• Updates and communication of free sales and stop sell
• Group management and coordination with Sales and Reservations through weekly group meetings to communicate group status, group ceiling, highlight critical dates and inventory
• Monitoring RESA Web usage
• Assists with monitoring accuracy of reservations in tracking - REV Code, DIS Code
• Review daily reservations entered and audit tracking and rates to maintain accurate reservation information
• To communicate to the Director of Revenue any information of interest
• Prepare and validate commission reports weekly and monthly
• Responsible in ensuring all reports (daily and monthly) are completed on time

REQUIREMENTS

· Diploma in any education

· Knowledge in the Reservations system will be an advantage

· Knowledge of the Opera system will be an added advantage.

· Competent in Excel application.

· A positive and keen-to-learn attitude

· Able to multi-task and detail oriented

· Good interpersonal and communications skills

**We regret to inform that only shortlisted candidates would be notified. **

Overview

Mastercard is a technology company in the global payments business, connecting cardholders, customers, financial institutions, merchants, government agencies and businesses worldwide.

Mastercard’s Global Government Contracting team is part of the Strategic Initiatives & Technology group which also provides legal strategy and execution for Operations & Technology, Corporate Development & MA and Marketing & Communications. We are searching for a seasoned government procurement specialist with familiarity in the process of responding to government solicitations and understanding a variety of contract structures.

Role

This full-time role will be based in our Singapore office and will support the IMK Asia Pacific, Eastern Europe, Middle East and Africa Regions within Mastercard from a contracting perspective on government opportunities. This role provides an unique opportunity for to have a first-hand experience of dealing with almost all product lines of Mastercard, across a wide range of geographies and to work with senior leaders of the company in different geographies and product lines.

You will have a leading role and work in partnership with the relevant business teams, region attorneys and product attorneys. You will:

• Support business and legal teams with transactional support for all phases of the government contracting lifecycle from contract proposal/RFP stage through contract close out and legal issues in performance

• Manage a significant workflow of agreements, review and analyze RFIs, RFPs, RFQs, and other solicitations with prime contractors, various government agencies and other strategic partners

• Support product attorneys to ensure government compliance is built into Mastercard’s government solutions product development process

• Support enterprise-wide global expansion efforts to drive growth by executing new government contracts and track new and emerging regulations all with risk mitigation at the center

• Serve as transactional subject matter expert on public procurement laws and regulations, as well as related laws such as freedom of information laws, official secrets laws etc.

• Design or enhance government contract management processes, procedures and playbooks

• Develop and deliver training to company employees (both lawyers and business colleagues) on government contracting matters

• Maintain records, spreadsheets, and other tracking documents as required to support internal and external audits, manage contract-related data, and generate reports as required

All About You

If you are eager to constantly learn something new, if you can seamlessly turnaround unstructured, non-standard work and if you delight in working with colleagues and counterparties across diverse cultures and geographies, you will be a good fit.

• Seasoned government procurement/contracts attorney with at least five years’ experience in government contracting procurement processes in one or more regions mentioned above.

• Law degree required from a reputed university

• Experienced with the competitive procurement processes in government acquisition and/or significant public law issues affecting international businesses.

• Preferred experience includes contracting on behalf of commercial contractors providing multiple products and services under contracts to the government.

• Strong knowledge and familiarity with responding to government solicitations and understanding a variety of contract structures and regulatory /local law requirements

• Strong business acumen, sense of urgency and a team player with a collaborative attitude and an ability to work under pressure with tight deadlines is a must.

• Experience of working in a multi-national matrix organization.

• Experience of supporting multiple geographies.