Job Description

• Responsible monitor and co-ordinate with all parties based on schedule provided by Project Manager
• Co-ordinate the inspection of works by Resident Engineer (RE) and/or Resident Technical Officer (RTO) and/or main contractor’s representative
• Review and confirm drawings including problem solving and discussion prior to carry out activities
• Liaison with client’s representative, relevant authorities and consultant
• Assist the Project Manager in the implementation of the Company’s integrated Management System
• Identify and assess any foreseeable risk arising from the workplace or work processes
• Take reasonably practical measures to eliminate any foreseeable risk to any person who is at work on that workplace
• Ensure safe work procedures are implemented to control risk
• Ensure that environmental controls are implemented to prevent pollution

Requirements

• 1 to 2 years working experience as a Project Engineer are preferably
• Fresh graduate is welcome to apply and will be considered
• Knowledge of design and visualisations software such as AutoCAD
• MS Office skills
• Ability to work with multiple projects
• Project management and supervision skills
• Diploma/BS degree in Civil Engineering or relevant field

Job Responsibilities:

1. Support EHS dept on routine functions such as daily inspections, training and documentation.

2. Familiar with Safety, health & environment legislations.

3. Conduct risk assessments and prepare method statement.

4. Tabulate monthly EHS performance indicator and conduct EHS inspection to identify hazards with implementation of corrective action.

5. Assist in conducting accident/ incident and near miss investigations and monitor corrective actions.

6. Participate on monthly & daily workplace inspection to detect existing or potential hazards, recommend corrective or preventive actions and follow up to ensure that measures have been implemented.

7. Maintain and control all IMS documentations and attend to internal & external parties audits.

8. Assist the EHS Manager/Management in managing the Permit to Work system.

9. Conduct relevant training such as safety induction course and EHS related training.

10. Assist with conducting emergency response drills and CERT emergency response.

11. Assist with licensing matters with relevant local authorities.

12. Assist with monthly PUB and NEA reporting.

13. Liaise with supplier on PPE purchase and distribution.

14. Familiar with ISO 9001, ISO 14001, ISO 45001 & bizSAFE standards and audit procedures.

15. Ad-hoc duties as assigned by the EHS Manager/Management.

Requirements:

1. Preferably possess Degree/ Diploma in Occupational Safety and health or equivalent field.

2. Proficient in English and good communication skills.

3. Candidate must possess internal auditor certificate for ISO 14001 or ISO 45001.

4. WAH, Confined Space certifications are an added advantage.

5. Must have good computer skills including Microsoft Excel, Word and database entry.

6. Experience working in oil and gas, chemical or waste management industry.

7. Possess positive working attitude.

8. At least 3 year(s) of working experience in the related field is required for this position.

Job Description

• Perform general housekeeping and cleaning tasks within office premises
• Cleaning duties include sweeping, mopping, and vacuuming floors
• Dust, wipe and sanitize surfaces, including desks, tables, and other furniture
• Maintain cleanliness of toilets, function rooms and meeting rooms
• Monitoring and ensuring an adequate supply of hand soap, toilet paper, and other essential items
• Keep the pantry clean and ensure pantry supplies well organized
• Collect used cups, dishes, and utensils, and wash as needed
• Ensure a clean and presentable environment for employees and visitors
• Prepare and serve beverages for the top Management or visitors upon request

Job Requirements

• Follow proper hygiene and safety protocols when handling food and cleaning materials
• Report any unsafe or potential hazards to HR and Admin
• Understand basic English

• Responsible to work with Customers, Operations and Sales team closely to ensure sites have proper pest management program with relevant documentations.
• Responsible for monthly/ quarterly/ yearly reporting and also ensuring customers pass audits (internally and externally).
• Quality Checks and Quality Assurance or regular walk downs at customer site to ensure the pest management service level are maintained.
• Handle customer enquiries with regards to the difficult pest identification or preparation of pest identification reports.
• Troubleshooting for unresolved pest issues and working closely with Operations and Sales to resolve these pest issues.
• There are monthly and yearly quality inspection targets for this role of achieve.
• This role will handle different customers (from across various industries) both inclusive and exclusive of reporting.

• Degree in Entomology /biological sciences/ Environmental Science are welcome to apply
• Posses Knowledge of biology and behaviour of structural pests will be an advantage (But not a must)
• Proficient in MS office application (Word, Excel, Power Point).
• Good documentation skills, well organized and detailed oriented.
• Resourceful, proactive and has a very high level of initiative.

About Us 

Refract Technologies is a family of 80+ members and growing. We are engineers, game producers, artists and entrepreneurs, all with deep passion and experience in the gaming and technology industries. We’re here as veterans from the likes of Electronic Arts, Ubisoft, Unity, IGG, Gumi, XII Braves, Creative Technologies & more. 

Our vision is to extend human experience beyond reality through innovations in gaming and entertainment. We are game changers. 

The Role 

As the Assistant Marketing Manager at Refract Technologies, you’ll be responsible for curating engaging touch points across all outward facing channels. This role will see you flexing the full spectrum of your marketing muscles - between proposing and executing successful campaigns, defining timelines, collaborating with other internal product and corporate development teams, and getting your hands on creating all manner of marketing materials as well. 

If you’re a jack of all trades, with a flair for presentation and processes - we’d love to speak with you! 

Responsibilities

Digital Marketing 

• Design and implement comprehensive digital marketing strategies to enhance brand presence and user engagement. 
• Manage paid advertising campaigns across various platforms, ensuring optimal alignment with marketing goals. 
• Collaborate within an agile team environment to develop cohesive marketing strategies. 

Performance Marketing 

• Analyse campaign performance using metrics such as CPA, CTR, and CPC, and adjust strategies for maximum efficiency. 
• Conduct A/B testing to refine approaches for improved campaign results. 
• Efficiently manage budgets to maximize ROI and meet financial objectives. 

Conversion Optimisation 

• Analyse and optimize conversion funnels to boost sales and marketing efficiency. 
• Implement strategies to enhance funnel performance, driving increased conversions. 
• Work closely with sales teams to align marketing tactics with sales goals. 

SEO and Content Production 

• Develop and execute SEO strategies to improve organic search visibility. 
• Perform keyword research and optimize content for better search rankings. 

• Manage content calendars and lead the production of high-quality content, utilizing tools like Adobe Photoshop and Premier. 
• Create visually compelling marketing materials and digital content. 

Reporting and Analytics 

• Use analytics tools to track and report on campaign performance, providing insights and recommendations. 
• Regularly report to management on the results and ROI of campaigns. 
• Keep abreast of digital marketing trends and technologies, continually refining marketing strategies. 

Skills and Experience Required 

• Bachelor’s degree in Marketing, Business, or a related field. 
• At least 3 years of experience in digital marketing, with a strong focus on performance marketing. 
• Proficiency in SEM, SEO, Social Media Marketing, and content production. 
• Experience with content production tools such as Adobe Photoshop and Premier. 
• Strong understanding of digital marketing metrics and analytics tools. 
• Experience with A/B testing and conversion optimization. 
• Excellent communication skills and the ability to work collaboratively in a cross-functional team. 
• Creative thinking and problem-solving abilities, with the capacity to manage multiple projects in a dynamic, agile environment. 

Marketing Intern (Malaysia)

We are seeking a Marketing Intern who will be supporting the growth of PRISM+ Malaysia by enhancing and optimizing customer experience funnels. Being a high growth electronics company, we are looking for a candidate who will be a passionate strong self-starter to manage PRISM+ overseas marketing needs.

This entrepreneur individual will help us generate data-driven commercial insights, execute viral digital campaigns, and manage marketplace partners. The candidate will be experiencing the breath-taking pace of high growth start-up journey. He/She will be part of PRISM+ overseas expansion team and will report to Country Director of Malaysia & Australia.

Responsibilities of a Marketing Intern but are not limited to:

• Come up with innovative campaigns ideas (partnerships, events, social activation etc.) and for each marketing campaign:

- Develop compelling and creative concepts adapted to global marketing frameworks

- Set campaign objectives and performance targets for each major campaign, with rationale, anticipation of results and ROI

- Execute all key aspects of the campaign

• Develop synergy between both countries marketing resources
• Proven ability to communicate effectively to drive positive outcomes with key stakeholders
• Foster strong relationships with media and influencers for periodic mass activation
• Work closely with Singapore Marketing team on global initiatives.

• Bachelor’s Degree in Business and Marketing, or any relevant course of studies
• Thrives in dynamic, uncertain and fast-moving environments, a hustler
• A strong level of passion to effectively tell PRISM+ story

What We Offer:

• Valuable hands-on experience in a startup environment.

• Collaborative and dynamic work culture.
• Opportunity to make a meaningful impact on the company.
• Potential for future employment opportunities.

Are you ready to take your first step into the exciting world of Artificial Intelligence and revolutionise the retail landscape? Look no further, because ViSenze, a pioneering AI start-up and global leader in visual recognition technology, is thrilled to invite you to our immersive internship opportunity!

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

About the Brand:

Aveda is the leading botanical hair & skin care brand with professional authority. Inspired by Ayureveda, we take a holistic approach to beauty with rituals and products that harness pure flower and plants essences to help you look and feel beautiful. The brand, founded by a hairdresser, features professionally developed products that are used by 9,000 salons and spas worldwide. For 43 years, we have been a pioneer of environmental responsibility with our mission to care for the world we live in.

Description of Duties:

• Assisting with the day-to-day operation of the shop
• Engaging in innovation and productivity initiatives for the stores to drive seamless customer experience as well as sales and to ensure that customer needs are met to brand standards
• Creating connections and building rapport with customer to maintain long-term relationships
• Ensure complaints are well resolved
• Adhering to established standard operation procedures in terms of the handling of cash and assets
• Ensuring all products and displays are merchandised effectively to maximize sales and profitability
• Conducting monthly stock check and to maintain accurate stock records

• 0-1 years in the retail industry.
• Preferably experience in retail POS stores/counters in Beauty industry
• Solid understanding of product knowledge, events, operations, retail culture & cosmetic industry
• Ability to communicate effectively
• Ability to work independently, be proactive, and adapt to a fast working environment
• Ability to work retail hours including days, nights, weekends, holidays and special events.

• Compliementary Goods Entitlement
• Medical Benefits
• Flexible Benefits

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

Role Profile:

Representing a Luxury Brand, the Beauty Therapist is directly responsible for taking care of guests’ facial needs. She/he performs an array of treatments designed to address the primary wellness needs of our clients. Professional flexibility and broad based skills permit more variety in work activities. The Facial Therapist contributes to the extension of the customer’s experience by offering home care and performing product sales.

Responsibilities:

• Deliver the most therapeutically beneficial, professionally elegant and consistent facial treatment available for our customers
• Educate clients about self-care and home care
• Performs all facial treatments therapy available
• Conducts consultation to evaluates client’s individual needs and expectations and determine most effective program
• Manage appointments and keep on time
• Interacts cooperatively with other team members to provide a seamless customer experience
• Be sensitive to each guest’s comfort level and service needs
• Presents a warm, gracious and professional qualities for customers and co-workers
• Adheres to a high professional standard in dress, grooming, language and lifestyle
• Practices the highest standard of sanitation, neatness and visual presentation
• Actively builds repeat clientele
• Sales skills, meets retail sales performance requirements
• Consistently records and updates client records
• Helps in performing other expected tasks and duties: stocks, treatment rooms’ cleanliness, assist in bookings, etc
• Attends and participates in all general and team meetings

• CIDESCO/CIBTAC Certificate is mandatory
• Familiar with facial treatment processes
• Retail sales and customer service experience are highly desired.
• Enjoys team environment and interaction with co-workers
• High energy, able to work in a fast paced environment
• Customer service orientation
• Be coachable and open to learning new things
• Flexible and cooperative

• Prepare and update maintenance work schedule
• Prepare and update maintenance contract documents
• Prepare and update maintenance work checklist
• Liaise with customers on the work schedule and work related matters
• Co-ordinate with customer service department on the requirements and the daily schedule of maintenance works
• Liaise with suppliers on the purchases and verify delivery notes against goods received
• Liaise and process suppliers' invoices which includes verification of invoices and supporting documents/ delivery notes, issues credit notes
• Compile and file daily work reports/ checklists, issue sales invoices/ credit notes to customers
• Communicate with suppliers and customers on billing and collection matters
• Issue statements of account to customers
• Assist Accounts Executive in the preparation of payment vouchers, GL and bank reconciliation and the documents for GST submissions
• Any other ad-hoc activities as assigned

Job Description

• Financial controlling and hands-on quarterly, half-yearly and annual r report preparation
• Handle tax queries (Corporate income tax, property tax, withholding tax), ACAP/ASK and DTA and MTA
• Liaise with IRAS and MIRB officers for Singapore, Malaysia, and Indonesia tax
• FATCA and OFAC obligation and CBCR
• Internal controls (including, but not limited to drafting and updating)
• Banking transactions processing and approval, responding to banking queries and contractual negotiations
• Consolidation, including joint ventures, non-controlling interests and associates.
• Fixed asset and deferred tax management (> 10,000 lines)
• Financial statements preparation (word and excel) and audit sub-schedules preparation
• EDB, SingStat
• Handling internal audit and external audit
• Daily transactions processing, monitoring and approval
• Knowledge in IFRS, SFRS, ITA

Job Requirements

• Bachelor's Degree in accounting/finance or equivalent
• At least 3 years of relevant experience in a supervisory capacity
• SAP knowledge is a plus
• Current CA/CPA member or equivalent
• Some overseas travelling is required
• Spoken Japanese language is advantageous
• Independent and able to work under pressure
• Good analytical and interpersonal skills

Position Overview

The candidate will carry out professional duties by producing complete and accurate financial reports and analysis. This will be used for continuous improvements and enhancement on processes and procedures.

Education, Training, Licenses and/or Certifications

Degree in Accounting/Finance or professional qualification

Job Responsibilities

• Responsible for the preparation of monthly financial statements, management accounts, and analysis of financial performance, financial planning and analysis, forecasts, and budgets.
• Responsible for the preparation of transfer pricing mechanism and documentation for intercompany transactions.
• Review month-end routines including processing and review of postings, ad hoc manual journal entries, and system-generated month-end accruals from outstanding purchase orders, etc.
• Liaise with internal and external auditors, tax agents, and other statutory bodies to ensure compliance with matters relating to audit, tax, and statutory requirements.
• Conduct physical inventories.
• Responsible for tax and GST Reporting
• Improving, automating, and upskilling financial planning & analysis initiatives/implementations involving processes, systems, and structures.
• Other ad-hoc tasks as assigned by manager

Position Requirements

• Minimum of 3 years of professional experience in an audit firm or 5 years in manufacturing companies.
• Self-motivated, detail-oriented, and capable of meeting tight deadlines.
• Strong communication, problem-solving, and analytical skills.
• Ability to work well in teams with a positive attitude.
• Strong Proficiency in Excel.
• Willing to travel

Purpose and Scope

The Reliability Engineer plays a crucial role in ensuring the optimal performance, availability, and lifespan of assets. The purpose of this role is to develop and implement strategies to improve reliability, reduce downtime, and enhance asset performance. The Reliability Engineer works closely with cross-functional teams to analyze data, identify failure modes, and implement proactive maintenance practices.

Key Roles and Responsibilities

• Conducting Reliability Analysis: Perform data analysis, failure mode and effects analysis (FMEA), and root cause analysis to identify potential failures, their impact, and underlying causes.
• Developing Maintenance Strategies: Collaborate with maintenance teams to develop and implement preventive maintenance plans, condition-based monitoring programs, and reliability-cantered maintenance (RCM) strategies.
• Implementing Asset Performance Metrics: Define and track key performance indicators (KPIs) such as mean time between failures (MTBF), mean time to repair (MTTR), and overall equipment effectiveness (OEE) to assess asset reliability and measure improvements.
• Driving Continuous Improvement: Continuously monitor asset performance, identify opportunities for improvement, and develop and implement reliability improvement initiatives.
• Providing Technical Expertise: Offer technical guidance and support to maintenance teams, operators, and other stakeholders in optimizing asset reliability and performance.
• Collaborating with Cross-functional Teams: Work closely with operations, maintenance, engineering, and procurement teams to ensure alignment and coordination in achieving reliability goals.

Major Challenges

• Change Management: Overcoming resistance to change and driving a culture of proactive asset management.
• Data Quality and Availability: Dealing with data challenges, such as inconsistent or incomplete data, and establishing robust data collection processes.
• Resource Allocation: Balancing maintenance resources and budgets to optimize reliability improvements while considering competing priorities.
• Technical Complexity: Managing the complexity of diverse assets and their unique failure modes, requiring deep technical knowledge and expertise

Qualifications & Experience

• Bachelor's degree in Engineering or a related field (Mechanical, Electrical, Industrial, etc.).
• Proven experience (3-5 years) in reliability engineering or a similar role in an industrial or manufacturing setting.
• Knowledge of reliability methodologies, including FMEA, RCM, and condition-based maintenance.
• Familiarity with relevant industry standards and best practices.

Skills/competencies & Preferred Characteristics

• Strong analytical and problem-solving skills to assess complex systems, identify failure patterns, and implement effective solutions.
• Proficiency in data analysis and statistical techniques to interpret asset performance data.
• Solid understanding of maintenance strategies and practices, including preventive and predictive maintenance.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders
• Proactive and self-motivated individual with a passion for continuous improvement and achieving reliability excellence.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Strong project management skills to lead reliability improvement initiatives.
• Certifications in reliability engineering or related fields (e.g., Certified Reliability Engineer, Six Sigma) is a plus

• Deliver containers / goods according to the planned route
• Keep vehicle clean & comply with safety regulation
• Ad-hoc duties as per assigned by Supervisor

Job Scope

• Manage project through designated project management software
• Communicate with key stakeholders to determine project requirements and objectives
• Confer with project personnel to identify and resolve problems
• Source and request for quotations from suppliers to ensure price competitiveness
• Submission of weekly and monthly reports
• Manage customer's expectations on the projects
• Manage the delivery of the project accordingly
• Assign duties or responsibilities to project personnel
• Monitor the performance of project team members to provide performance feedback
• Utilize industry best practice, techniques, and standards throughout the project execution
• Submit project deliverables to clients, ensuring adherence to quality standards
• Any other ad hoc duties as assigned

Requirements

• Possess at least a diploma or equivalent
• Possess a Class 3 Driver's License
• Able to commit to a 5.5-day work week
• Proficient in both English; in both written and spoken forms
• Technical knowledge in the telecommunication industry is an added advantage

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Roles:

Process Technician will be part of the Operations Team responsible for ensuring Operations processes run smoothly as per production plan. The incumbent is expected to be proficient in troubleshooting and resolving operations and process issues.

Responsibilities:

• Manage safe start up and shutdown of process/unit
• Ensure routine tasks and operations checklists are completed as scheduled
• Issue and close safe work permits and ensure work activities are carried out safely
• Ensure proper handover and takeover during shift change
• Participate in Environment, Safety, Health and Compliance programs

Requirements:

• Diploma with background in chemical or mechanical
• At least 2 years’ of relevant experience in a manufacturing/polymer plant
• Possess Class 1 or Class 2 local boiler attendant certification
• Strong interpersonal skills
• Proficient in Microsoft Office
• Good team player, with strong self-initiative
• Experience in DCS operations and controls
• Supervisory skills is advantageous
• Willing to perform 12hour rotating shift work

Part-time Lecturer in Publishing

We are seeking an experienced publisher capable of teaching HL6212 Technology and Electronic Publishing as one of our offerings in the Master of Arts in Creative Writing and Publishing within the School of Humanities. Candidates should have a proven track-record in the publishing industry. The instructor will be responsible for leading workshops and seminars for three class hours per week, in addition to syllabus planning, class preparation, marking for assessment and student consultation.

Preferred qualifications:

• Master’s degree or higher
• Tertiary teaching experience
• 5 years experience in the publishing industry

For further information about the current Creative Writing and Publishing Electives, please refer to the following website:

https://www.ntu.edu.sg/soh/admissions/pgc/mcpub/courses

Please click “APPLY” button to submit your application.

The Visa Business Solutions (VBS) team is a world-class commercial organization experiencing tremendous, double-digit growth as we expand into new payment flows and continue to grow our core card solutions. This role is dedicated to serving our partners with merchant servicing needs in in multiple Asian markets.  Its’s an incredibly exciting team to join our team as we are continuing to expand globally. We work closely with Merchants and other ecosystem players to deliver these services.  We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world. 

The role reports into the B2B Acceptance team within VBS.   Our focus within B2B Acceptance is to identify needs, assess opportunities and options and quickly act upon our vision while ensuring strong execution. This role specifically is responsible for building and expanding Merchant relationships in multiple Asian markets. Specific responsibilities for this role may include:

• Managing a portfolio of top B2B merchants with significant commercial payment volume for Visa.

• Oversee Merchants with a consultative and strategic approach to uncover a full understanding of their card acceptance processes and challenges. 

• Identify B2B expansion opportunities - agreements with accepting and non-accepting merchants-suppliers and expand B2B commercial volume through Acquisition-Expansion, Partnership or Relationship management

• Investigating with internal and external partners to understand business needs and local market conditions

• Contribute active leadership to the broader B2B Acceptance team and VBS organization.

• Ensure merchants-suppliers are optimizing their acceptance environment though use of appropriate tools-solutions.

• Actively develop acceptance deals with suppliers-merchants to position Visa as a preferred method for commercial payment.

• Drive deep analytics and deal-modeling leadership, partner closely with regional AEs and BDs, VBS Sales Specialists and MS&A, Pricing and other functions.

This role requires up to 10-20% Travel

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Biospringer APAC is seeking an entry-level Finance & Data Analyst to support the Asia Pacific business.

This position is a key member of our Biospringer APAC team and Biospringer Finance team and will work in close collaborations with cross functional teams in APAC, China and France.

It includes 3 main responsibilities.

Reporting:
• To coordinate monthly closing activities with entities producing for and selling on APAC markets to ensure compliance with BIOSPRINGER & Group reporting procedures
• To analyse, prepare and consolidate the monthly reporting at BIOSPRINGER APAC level
• To conduct analysis to understand variances between budget/forecast and actual performance/results
• To perform margin analysis
• To communicate with BIOSPRINGER Global finance team and BIOSPRINGER entities to understand APAC performance
• To track, monitor, and feedback on variance analysis (i.e.: pricing, costing, OPEX, …) to respective stakeholders

Budgeting and Forecasting
• To coordinate budgeting and forecasting processses and activities at BIOSPRINGER APAC level in accordance with Group and BIOSPRINGER Budget guidance,
• To analyse, prepare and consolidate Budget at BIOSPRINGER APAC level for discussion with BIOSPRINGER Global team

Business Support
• To take charge of cross-functional projects aimed at optimizing BIOSPRINGER APAC results and to ensure regular monitoring
• To monitor profitability per product / customer and be part of pricing management with Marketing team
• To be a business partner to the Sales team, and Sales admin team, in case of overdue
• To support accuracy of our S&OP forecast thanks to Sales data analysis
• To ensure transfer price rules follows Group guideline
• To actively participate and deploy the Group's procedures & projects at the regional level
• To coordinate and support compliance project if needed
• To support BIOSPRINGER and Group’s enhancement initiatives / programs launched on BIOSPRINGER APAC scope

The Opportunity

We, at Flywire, are seeking a Client Success Specialist, Travel who will work with the Travel sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, find opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution.

• Building and maintaining strong relationships and communication within key business client accounts
• Creating the ideal strategy for each business client to maximize money moved and increasing revenue through up-selling
• Providing clients with analytics and additional reporting mechanisms through a quarterly/bi-annual business review
• Working with existing business team to build out standard methodologies for client on-boarding
• Strategic Consultation- Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy.
• Provide a feedback loop for The Client, by gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Developing and maintaining a current knowledge and understanding of all services provided by the company and maintaining, at all times, a professional and ethical relationship with clients when representing the company
• Execution and results oriented- A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

Your Career

As part of the Programs and Facilitation team, the Sales Enablement Coordinator will be responsible for coordinating and managing the logistics for our global, virtual and in person training sessions. You will work closely with program leads, cross-functional teams and external partners to ensure smooth execution of training programs. The Sales Enablement Coordinator thrives in a fast paced environment, has strong attention to detail, is organized and process driven. You will assist in managing the coordination, logistics and results monitoring of enablement programs to support new hire sales onboarding, sales kickoff events, continuous learning programs and other special projects. 

Essential Duties and Responsibilities

• Coordinate and manage logistics for global, virtual, and in-person training sessions, ensuring smooth execution and a seamless learning experience for participants.

• Collaborate with cross-functional teams, including Sales, Marketing, and Product, to understand training needs and objectives, and assist in translating them into impactful training programs.

• Schedule and coordinate logistics for training sessions, webinars, and workshops, including venues, Zoom setup, and execute participant communications.

• Assist in tracking and managing of budget and expenses for on site training, ensuring cost-effective delivery of training initiatives.

• Collect and analyze participant feedback and training effectiveness metrics, making recommendations for continuous improvement.

• Assist in the onboarding process for new sales team members, providing logistical support and coordinating training activities.

• Assist in creation and management of Seismic pages for our team’s programs to ensure up to date, relevant information and content

• To provide general management support throughout the hotel at all times monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Profitability, ensuring the department meets its quantitative and qualitative targets.
• Leadership and employee matters, including managing and motivating front office teams in order to provide high quality services for guests.
• Lead and support all Guest Experience Initiatives within the property.
• Guest Satisfaction, to ensure guests have a smooth running stay at the hotel.
• Maintains close relationships with guests throughout their stay in order to foster loyalty.
• Anticipates guests’ needs and takes them into consideration.
• Handles guest complaints if they have not been dealt with by team members and provide a rapid solution.
• Monitor guest satisfaction through (but not limited) Voice of the Guest (VOG) program including online reputation, survey and in-house guest feedbacks.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values.

We are looking for a VP, Sales & Client Growth with the experience, creativity, passion and strategic vision to achieve our ambitious growth plans. This is an opportunity to have real influence and impact within an innovative, dynamic, and ambitious company.

As the VP, Sales & Client Growth your key accountabilities will include:

1. Driving growth in the region and implementing a sales strategy for acquiring new logos for Epsilon’s MarTech & AdTech business
2. Leading strategic sales planning and account management process; establish and drive sales quota for sales associates
3. Acting as the local leader for SG commercial employees, embedding the Epsilon culture and driving morale and camaraderie across teams
4. Building trusted relationships with CEOs of our sister agencies and collaborating with them to generate Epsilon revenue within Groupe clients
5. Leading conversations with CMOs/Marketing Directors of prospective clients in the pre-sales and solutioning process to bring a consultative approach to their marketing and sales challenges. Strong understanding of Epsilon’s MarTech/AdTech offering
6. Being the Epsilon brand ambassador in the local market for all events and PR related activities

Success Criteria

As the VP, Sales & Client Growth some of the key performance criteria are:

• Building a high performing sales organization for Epsilon in the SEA region
• Building strong relationships with CMOs across global and regional brands
• Achieving/exceeding sales quotas across Epsilon’s platforms
• Developing trusted relationships with Groupe CEOs
• Applying deep domain knowledge and understanding of the marketing space in Asia across Digital Media, CRM, loyalty and digital experience

The Product portfolio you will take to market -

Rooted in privacy and driven by powerful AI and the industry's most robust data, Epsilon PeopleCloud-(EPC) personalizes each person's journey, driving better outcomes for our brand’s customers. It comprises award winning and industry leading products that cut across loyalty, data management platforms and digital media.

EPC is a best-in-class marketing platform for hyper-personalizing consumer journeys with true performance transparency.  Click here to learn more about EPC.

We are hiring Barista-cum-service crew for our cosy neighborhood plant-based cafeteria – Soul Kind Café! At our café, we serve vegetarian and vegan Asian fusion cuisine. We are looking for customer service-oriented individuals with the right attitude to join us!

Job Description

• Main responsibility is barista duty
• Provide friendly, excellent, and professional service to our customers to ensure they have an enjoyable and pleasant experience
• Responsible for handling and serving food and beverages to customers (only during peak hours)
• Cashiering duties (only during peak hours)

Requirements

• Positive and can-do attitude
• Customer service-oriented individual
• Possess good interpersonal communication skills
• Must-have barista experience and able to do latte art

Job Description & Requirements

Fast growing company with good career & welfare prospects invite you to join our family:

• Industry/ Organization Type: Trading & Production
• Perform data entry and invoicing tasks
• Coaching provided; requires basic accounting knowledge
• Working Location: 32 Benoi Place Singapore 629949 (Nearest MRT: Joo Koon MRT)
• Working Hours: 5.5 days (M-F, 8:30 AM-5:30 PM, ALT Saturday, 8:30 AM-12:30 PM)
• Salary Package: Basic Salary + OT + AWS + Variable Performance Bonus
• Salary Range: SGD 2500 - 3000
• Promotional prospects
• Sign-on bonus
• Great working environment
• Duration: Permanent Role

Interested applicants, please walk in for interview: 32 Benoi Place Singapore 629949 (Mon-Fri, 8:30 AM-5:30 PM, Sat, 8:30 AM-12:30 PM)