Job Responsibilities:

• Support the ideation, planning, and execution of marketing initiatives in collaboration with agency.
• Engage consistently with agency to communicate campaign requirements, manage expectations, and gather insights for campaign enhancement.
• Ensure high-quality deliverables for assigned projects, meeting all branding and campaign standards.
• Develop and maintain databases to support campaign lifecycle management and track campaign activities across multiple platforms.
• Prepare detailed reports on campaign performance and present key trends to management.
• Track and reconcile campaign expenses against the budget for financial reporting.
• Support event coverage with photography and editing for both internal and external events.
• Research and monitor marketing and social media trends to generate fresh content ideas.
• Assist in creating visual content for LinkedIn and email marketing (EDMs).
• Collaborate with the creative agency to fulfill operational and budgetary requirements.
• Engage directly with target audiences during campaigns to communicate objectives.
• Liaise with external stakeholders, providing regular updates and troubleshooting support.
• Undertake other ad hoc duties as assigned.

Requirements:

• Candidate must possess at least full A levels/ Diploma/ Degree
• Highly driven and motivated individuals
• Required language(s): English
• Excellent communication and interpersonal skills
• Committed, self-driven, positive mindset and possesses initiative
• Candidates with no experience are welcomed to apply

Job Benefits:

• Attractive basic + lucrative allowance
• Flexible working arrangement - Hour claim
• Nearby to Newton MRT
• Immediate vacancies available
• Performance bonus entitlement
• Insurance and medical benefits

MUFG Investor Services is searching for a skilled Application Support Analyst with experience in banking/finance solutions for financial and fund administration. Your role involves handling internal operations and support, collaborating with external vendors, and contributing to a team managing various applications. You'll play a vital role in connecting business teams with IT Solutions.

You Will:

• Provide Level 2 Incident & Problem Management support by working with vendors and/or Internal support teams to resolve technical and user issues during migrations, and other events.
• Develop and maintain an in-depth knowledge of the applications you manage, including system architecture, data structures, scheduled jobs, reports, and interfaces to other applications.
• Document IT & Business user procedures and requirements around 'IT Change Management'. Support user training.
• Assist data integration between different financial systems and ensuring accurate data exchange to support business processes.
• Support Project Managers in plans related to 'Public Markets & Business Core Operations Solutions'.
• Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment.
• Interact with vendors of financial systems about technical issues and the coordination of enhancements.
• Examinations and Audits - Respond to requirement from regulators and auditors to provide support for information requests.
• Support the business in 'Business Continuity' and 'Disaster Recovery' initiatives.

#LI-Hybrid

We are seeking a dynamic Senior Product Analyst to join the Product Analytics team on our journey to always deliver amazing experiences.

The Product Analytics Team drives product strategy and innovation by providing actionable insights on customers and products, contributing to business success. Our diverse team of data professionals is based in Singapore and Berlin, working closely with product managers, designers, engineers, and business stakeholders to directly influence product direction. We collaborate with a larger data team, including data engineers, data scientists, and ML engineers, to share knowledge and expertise.

You will have the opportunity to access high volume, rich user behaviour data, engage in end to end product development cycles, work on complex product problems, and learn from many experienced data professionals.

Responsibilities:

• Experimentation: Designing, implementing, and analysing A/B tests with a strong emphasis on statistical methods for robust hypothesis validation and accurate impact measurement. A deep understanding of statistical techniques is required for all our experiment analyses.
• Product OKRs & Metrics: Defining what 'good' looks like by setting up a product metric framework and quarterly OKRs.
• Tracking & QA: Defining which user behaviors need to be tracked and work with engineers on the implementation and QA.
• ETL & Reporting: Building data pipelines and self-service dashboards.
• Exploratory Analysis: Drawing insights from data to drive product strategy & roadmap.

• Strong partnership with the reporting finance team on the full spectrum of financial planning and analysis.
• Perform monthly, quarterly, annual financial close and related management reports with high accuracy and timeliness
• Prepare and submit information for consolidation during the monthly reporting, forecasting & budgeting cycles coupled with analytical review of variances.
• Manage internal reporting requirements on various basis.
• Involved in developing process improvements and system implementation

Main Responsibilities:

• Assist in preparation of planogram and operational guidelines of product launches across the region.
• Adapt Global/APAC guidelines and develop design proposals for in-store activations and Sephora animations.
• Coordinate with external vendors to ensure smooth execution of launch visuals, POSMs, trade animations.
• Collaborate with marketing / commercial teams to compile counter and animation pictures for HQ/APAC reporting.
• Support VM operational matters e.g product ordering, POSM shipment, cost tracking and PO creation.

Digital & Communications Marketing

• Assist in asset and banner creation for e-retail channels
• Track competitors’ ads activities monthly and share via competitors report
• Plan and execute monthly social media calendar for Givenchy Singapore, Malaysia & Thailand
• Plan, negotiate & track for monthly social visibility on key retailer channels
• Assist in PR launch campaigns
• Assist in all PR requisition to ensure that we have the required stocks for launch
• Liaise with PR Agency to ensure PR stocks are sent to our partners on time

• Ensure that all post campaign reports are updated regularly

• Track competitors’ PR activities and share in monthly competitors report
• Fill in all Digital NIF for Sephora’s launch listing
• Ensure all listings on Department Stores are launched on-time
• Track competitors’ e-commerce activities and share in monthly competitors report
• Assist in the rolling out of CRM plans such as EDM planning and setup

Retail Marketing

• Support local promotions, events, and concepts to deliver on Brand KPIs
• Communicate with BCs to ensure that they are aware of the upcoming promotional campaigns and events
• Ensure day-to-day operational excellence of trade marketing activities
• Track in-store competitors’ activities and share in monthly competitors report
• Prepare in-store communications artworks
• Liaising with Retailers on confirmation of artwork
• Assist with Product Registration & price maintenance

What you get to do in this role:

Become the subject matter expert on ServiceNow Employee Experience solutions in Asia region. ServiceNow Employee Workflow solutions include HR Service Delivery, Health & Safety, Workplace Service Delivery and Legal Service Delivery. 

• Discover and qualify customers’ business challenges
• Deliver best-in-class product demonstrations to customers and products, in-person and virtual, to address customers’ requirements and business issues
• Handle product feature, functional and technical questions from customers, Alliance Partners and ServiceNow teams
• Respond to Request for Information/Proposal documents
• Build relationships with key stakeholders, such as HR Directors, Chief Human Resource Officers (CHROs), Corporate Service Directors and work with them to shape their digital transformation journey
• Articulate the value proposition of ServiceNow Employee Service Delivery, and share how ServiceNow customers are leveraging ServiceNow to deliver an enhanced employee experience to their workforce
• Collaborate with implementation team and/or Alliance Partners to deliver success for customers
• Stay current on competitive analysis, understand and articulate differentiators between ServiceNow and its competitors.
• Work with Product Management team to shape the future of the ServiceNow products with new features that will address customer needs
• Help develop, contribute and execute on sales campaigns focused on Employee Service Delivery
• Build your profile as a trusted-advisor by supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc...
• Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc
• Opportunity to mentor/coach field Solution Consultants by enabling them in capabilities of the Employee Service Delivery and best practices

Opportunities & Exposure

1. Ecommerce Merchandising Management - Manages and executes brand site and e-tailers merchandising
2. Supports all day-to-day Ecommerce matters including operations, animation and campaign preparation
3. Communicates with local markets to align plans and have them perfectly executed in a timely manner
4. Supports the Ecommerce communications planning including email and communications campaigns.
5. Creatives & Design Development – To assist in ideating and developing digital content and other e-collaterals needed for SEAO projects (e.g. Brand Channels and E-tailers on-site banners, Instagram and Facebook creative creation)
6. Events – To assist in organizing and executing SEA PR & Marketing events
7. 360 Marketing Plans – To participate in the planning of marketing & digital plans for local execution

OPENINGS

• Assists the Senior VM Manager in completing the visual merchandising aspects of a new store by preparing the planogram, category organization and visual elements of the store.
• Assist the markets in sourcing and ordering of merchandising elements, manage the production processes, timeline and quality.
• Align market’s needs with regional direction in the presentation of products and visuals.
• Preparation of comprehensive and clear store opening fitting guide for markets to follow.

ANIMATION & PRODUCT LAUNCHES

• To consolidate and submit forecasting of launch POSM on behalf of markets based on regional marketing priorities and budget.
• Design and create visual merchandising displays that are relevant to the region’s assortment and marketing needs and manage the production and delivery to markets.
• Manage and plan the visual merchandising execution based on the diverse retail channels needs and limitations.
• Update planogram for all channels and formats by working with sales team on the long-term assortment plans.
• Preparation of visuals for various formats utilizing brand guidelines and manage vendors in the process.
• Preparation of comprehensive and clear launch fitting guide relevant for all markets to follow.
• To support the Senior VM Manager to provide asset creation and graphic layout for all launches and related market event setup.
• Consolidate launch reports from markets for submission to brand HQ.
• To submit assortment and planograms to Sephora for every launch changeover.

FORECASTING, INVENTORY MANAGEMENT & BUDGET

• To manage long-term planning for planograms based on the product assortment plan to identify POSM needs and allocation between all markets in the region.
• To consolidate and submit forecasting of generic and permanent POSM based on above, while validating warehouse stock levels to ensure accurate forecast.
• Track status of orders and ensure timely delivery of POSMs to each market.
• Work with logistics team to align allocation plans for markets and ensure healthy POSM stock levels.
• Manage local production to fulfill market needs where necessary.
• Manage SEAO VM budget.
•  

MARKET SUPPORT

• Guide and support markets to ensure up-to-date and compliance of brand guidelines and visual merchandising strategy.
• Assist in solving of discrepancies and provide technical advice to maintenance needs and store upkeep.

About the job

Together with the team, you will support and navigate the growth of IKEA and steer the business towards sustained long term profitability, including securing financial business performance and compliance with policies and standards.

Your Assignment

• To lead the store Business Plan process together with the Steering Team and proactively work with local market data to understand people’s life at home and our customers experience across all touchpoints to provide relevant insights;

• To take the lead and drive performance update, commercial and operational insights (where possible) and secure the relevant inputs during the forecasting and budgeting process;

• To work closely with the Commercial Team in identifying commercial opportunities and promote the use of business case thinking when evaluating and acting on those opportunities;

• To drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders;

• To have a good and full understanding of the Profit & Loss (P & L) for the store and steer actions to provide store in shape as new, managing and/or reducing costs while considering all impacts on the P&L and follow up on result and activate scenario plan (if applicable);

• To steer the effective use of staffing resources through using process effectiveness KPIs to ensure constant evaluation and improvement of our staff planning;

• To provide relevant, user-friendly business information, promote standardised reports and secure competence in the organisation to allow for analysis and understanding of the performance to make optimal business decisions; 

• To secure all investments are done with proper analysis/ ROI, considering all aspects of different projects;

• To ensure and implement relevant rules and guidelines in the areas of Risk and Compliance, cash administration routines, accounting rules among others

Your profile

• A strategic finance business partner with at least 10 years of leadership experience, strong analytical skills and commercial acumen to be able to translate business needs into financial consequences and solutions;

• A collaboration champion with strong influencing skills to navigate and succeed in a large matrix organisation;

• A leader who has experience in leading teams, preferably in retail environment coupled with budget and business steering;

• A retailer who contributes towards the business through actions and presence including weekends, public holidays and on rotating shifts

Reporting to the Regional FPSO Manager, we are looking for an FPSO Analyst to drive business transformations by developing and improving core business processes/structures and facilitating the implementation of new systems/processes/requirements with minimal business impact.  Your objectives will be to ensure that the systems meet business requirements, controls, and compliance; that users are trained and use the system correctly; and that support is delivered in a pro-active and efficient manner. You will work as part of the Regional FPSO Team, interacting closely with the regional functional teams, regional management and the Global FPSO team.

Main Responsibilities:

Act as a Regional Finance Coordinator on system/project roll outs:

• Be a central point of contact to coordinate, engage key Finance members, organize meetings, and facilitate discussions
• Participate in finance system/project implementations end-to-end and work closely and efficiently with cross-functional Global/Regional teams to ensure timely completion of projects
• Articulate business requirements, evaluate business process, and provide support on documentation
• Co-lead change management, highlight blocking issues and ensure prompt resolution
• Monitor projects and co-present project status and metrics to regional management and stakeholders
• Pro-actively communicate any system implementation changes (before and after) to Finance users to mitigate any downstream impact to business operations

Support country deployments of front and back-office applications:

• Translate local requirements, identify gaps, align, and integrate into global applications end-to-end following core/group global standard model
• Validate approach on system testing, and develop jointly with team members on detailed test plan

Act as a Subject Matter Expert in Systems & Finance Processes

• Be a functional expert in business systems/processes and have a good understanding on interconnected systems workflow
• Collaborate with business and discover new opportunities for Power BI, RPA or related automations development.
• Actively participate with operational teams to define system/operational requirements for new business requirements/initiatives/acquisitions
• Facilitate the review of front and back-office business systems/processes tickets
• Optimize, improve, and streamline business process, ensure proper control, and process compliance

User support & training

• Engage with key users and arrange training for them
• Bring any useful updates/training feedback for functional evaluation

Post implementation monitoring / Performance monitoring

• Monitor projects KPIs and track deliverables are met

Experiences:

• At least 3-5 years of strong operational experience in project management and finance processes/systems implementations
• Working knowledge of Financial Markets, in particular Commodity is preferred

Other skills (Computer Skills, etc):

• Project Management skills and good knowledge of key finance processes and best practices
• Experience with UAT (User Acceptance Testing), systems like SAP, Microsoft Dynamics AX, trading systems, payment system (FIS TRAX) and Cash Management system (Quantum) would be a plus
• Good Microsoft Office skills
• Strong verbal and written communication skills to interact with different levels of stakeholders
• Proactive and driven to support Finance users
• Independent and display positive attitude towards problem solving
• Ability to multi-task and handle ambiguity in a high-pressure atmosphere.  Flexibility on working time/travel during project implementation

Languages:

• English (Fluent)

Academics:

•  Degree in Business/Accounting/Economics or any related field of study

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Raffles Courtyard

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Scope

• Responsible for sourcing required direct and indirect materials, dealing with vendors and negotiating for the best price and payment term from both local and overseas vendors.
• Collaborate and maintain good working relationship with both internal/external stakeholders and vendors for planning and initiation of necessary procurements.
• Coordinate and liaise with vendors for timely delivery and monitor all purchases to avoid any shortages, overcharges and defects of materials.
• Resolve supply, quality, service and invoicing issues with internal/external stakeholders, vendors and identify process bottleneck, propose and implement solutions to resolve issues in a timely manner.
• Assist to implement internal procurement strategies to cater for daily Operations & Maintenance (O&M) requirements.
• Prepare, develop and review department contracts for both new and existing supplier, and constantly monitoring the validity & expiry of each contract.
• Prepare and develop various documentations (e.g. Tender, Standard Operating Procedure (SOP)s, Work Instruction (WI), Reports, etc.) and monitor the validity & expiry of each documentation.
• Assist as the System Administrator for section’s Maintenance Management System (MMS).
• Constant monitoring and tracking of Asset Life Cycle for planning of asset renewal and/or disposal.
• Support Budgetary Planning and Costings.
• Perform any other duties as instructed by Management.

Requirements

• Degree in Business Administration or Supply Chain Management is preferred.
• 1 – 3 years of relevant working experience in an O&M industry involving Supply Chain Management, Procurement, Logistic or Warehousing
• Hands-on experience on Enterprise Resource Planning (ERP) Systems (e.g. ServiceNow, SAP, Maximo, Oracle) will be an advantage.
• Able to work well independently and in a team under a challenging and fast-paced environment.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Support in the effective execution of corporate/special projects.
• Perform phlebotomy service onsite as part of a professional phlebotomy team.
• Extend superior care and customer service during phlebotomy administration.
• Always display a high level of professionalism and quality standards.
• Ensure smooth workflow in managing specimen reception.
• Good clients’ relations and attend to service issues arising from assigned projects.
• Maintain consistent service and productivity in a demanding work environment.
• Support escalated complaints cases to ensure satisfactory service recovery and corrective action is taken.
• Maintain a safe and clean working environment by adhering to safety procedures and regulations.

Requirements:

• Candidate should possess a Certification in phlebotomy.
• Proven experience working as a phlebotomist
• Excellent phlebotomy skill using effective venepuncture techniques
• Good verbal and written communication skills
• Meticulous and keen attention to detail

Interested candidate, kindly send a copy of your resume to: [email protected]


Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

As a Governance Risk and Compliance Specialist to join our team, this role is crucial in developing and maintaining a robust culture of technology and cybersecurity risk governance across our organization.

The ideal candidate will have at least 5 years of relevant experience in ICT cybersecurity, data security, audit management, governance, and risk compliance management. He or She will be responsible for providing expert advice on cyber security requirements, reviewing and establishing ICT policies, and supporting various aspects of our tech governance framework.

• Develop the culture of Tech risk governance and management across the organisation, and ensure proper accountability in the management, tracking and reporting of tech and cyber risks.
• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required to comply with, including Client internal policies and standards, as well as policies and standards from GovTech and Cyber Security Agency of Singapore.
• Review and establish ICT policies and process controls and conduct compliance checks.
• Support team lead and work with internal stakeholders to:

• Track and monitor tech projects and initiatives to meet compliance requirements.
• Track and monitor of Key Risk Indicators and Control Self-Assessment as part of Tech governance framework.
• Track and monitor incident reporting, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
• Participate in consultation and conduct gap analysis against new or revised requirements.
• Assess and seek waiver approvals for deviations and risk treatment strategies.
• Organise risk forums, including monitoring of action plans.
• Coordinate and facilitate IT / cyber security audits.

o   Track remediation plans to address audit findings.

o   Follow up on remediation actions, security and risk assessments with respective stakeholders and project and application managers.

• Good years of relevant experience in ICT cybersecurity, data security, audit management, governance, risk and compliance management
• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, etc.) preferred.
• Ability to work with cross-functional, multi-disciplined team to operationalise monitor security policies and procedures.
• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.
• Technical knowledge of security vulnerabilities, validation of remediations and risk assessments.
• Relevant experience in data visualisation and analytics..

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for UI/UX Designer

This is a 1 Year Contract role (plus possible extension depending on project needs).

Internal Code: A24117

We’re looking for a UX Designer with a focus in visual design and Design Systems to join our team. You will be responsible for creating, updating and documenting components in our design system, and crafting mock ups in line with user flows. Your role will involve collaborating with cross-functional teams to ensure consistency and efficiency in design across various digital

products.

What will you do?

• Create user flow, mockups, and prototypes to communicate interaction and design ideas
• Develop and maintain the design system, ensuring it aligns with brand guidelines and user experience principles
• Present designs and key milestone deliverables to peers and stakeholders
• Collaborate with product managers, front-end engineers, researchers, and cross-functional stakeholders to understand requirements, and provide creative solutions
• Execute all visual design stages from concept to final hand-off to engineering
• Evaluate the usability of new and existing products and make constructive suggestions for change

What are we looking for?

• 4 or more years of UI/UX experience
• Bachelor's degree in Design (e.g., Interaction, Graphic, Visual Communications, Product, Industrial), Human-Computer Interaction, or equivalent practical experience
• Strong knowledge of UI/UX principles, responsive web design techniques, and accessibility standards
• Excellent visual design skills with sensitivity to user-system interaction
• Experience with industry standard design tools (e.g., Figma, Illustrator, Principle, etc.).
• Experience in building design systems for large-scale products
• Strong portfolio highlighting design principles for web and mobile platforms
• Experience in creating digital brand guides (Preferred)
• Experience in front-end development in relation to Design Systems (Preferred)

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly.
• Provide information about products and services.
• Assist customers with troubleshooting and problem resolution.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.
• Collaborate with team members and other departments to enhance service delivery.

Qualifications:

• N/O-level/ Nitec/ Diploma Holders
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Enhance and simplify the IT helpdesk processes to be more seamless and digitalized.
• Assist in designing and enhancing the current UIUX software applications and digital systems.
• Identify the current manual tasks and eliminate redundancy by introducing digitalization such as software design and development.
• Support data analysis efforts to derive insights and optimize IT processes.
• Collaborate with team members to develop new prototypes and test new features.
• Participate in meetings to discuss project progress and share ideas.
• Provide hybrid technical support to the users for basic issues.
• Help maintain existing documentation related to project specifications and processes related to ITSM.
• Conduct Research on emerging technologies and industry trends to inform projects.
• Assist with ad-hoc duties as assigned.

Requirements

• Diploma/Degree in any relevant fields
• Proficient in Microsoft Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

• Administer various human resource plans and procedures for all company personnel and assists in the development and implementation of personnel policies and procedures.
• Partner with local management and functional leaders on organizational change efforts in support of company's annual objectives, assisting with communication strategies and organizational design efforts.
• Support the performance management cycle, advising and coaching managers on the annual performance review and the compensation planning process.
• Meet with managers to assess staffing needs and ensure job descriptions are updated and accurately reflect the position.
• Working with employees on a variety of employment-based matters.
• Assist with recruitment and selection of exempt and non-exempt positions. Apply customary practices for identifying and interviewing candidates that are the best fit for the position.
• Assist with the on-boarding process of new employees and managers so they are able to quickly contribute to company's success.
• Develop and implement employee engagement programs that enhance company's effectiveness and the employee experience.
• Conduct exit interviews as needed.
• Address employee relations matters including ethics investigations, policy interpretation, conflict resolution, etc.
• Advise management with respect to employee relations with emphasis on early identification and resolution.
• Ensure and maintain compliance with state and federal regulations. Communicate expectations to management for any compliance issues.
• Maintain Human Resource Information System records and compile reports.
• Ensure that employees are paid accurately and on-time by assisting with data input and serving as a liaison to the Payroll team.
• Lead and assist with planning of employee events.
• Represent company in a professional, ethical, and socially responsible manner.
• Represent the company's Principles through personal and business interactions.
• Performs other related duties, as assigned.

Qualifications

• Degree in Human Resource/ Business Administration or higher qualification. Experiences
• Minimum 10 years of relevant working experience with at least 5 years of supervisory experience.
• Proven record of implementing best practices in the field of these domains.

Skill Requirements

• Good knowledge of employment law and regulations and HR practices of Singapore.
• Strong leadership and managerial skills for heading multiple teams.
• Highly proficient in planning, organising and operationalizing strategies and policies.
• Strong ability to manage multiple projects concurrently and meeting tight deadlines.
• Analytical, resourceful, result-focused, innovative and meticulous.
• Solid sense of confidentiality and discretion.
• Strong problem solving skills and ability to multiple-task.
• Ability to engage and influence multiple stakeholders across all levels.
• Proficient in Microsoft Office applications, such as PowerPoint, Word, and Excel.

If you are interested in the position, do kindly drop your most updated resume to [email protected]
(Attn: Human Resource (Manager))

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

• Administer various human resource plans and procedures for all company personnel and assists in the development and implementation of personnel policies and procedures.
• Partner with local management and functional leaders on organizational change efforts in support of company's annual objectives, assisting with communication strategies and organizational design efforts.
• Support the performance management cycle, advising and coaching managers on the annual performance review and the compensation planning process.
• Meet with managers to assess staffing needs and ensure job descriptions are updated and accurately reflect the position.
• Working with employees on a variety of employment-based matters.
• Assist with recruitment and selection of exempt and non-exempt positions. Apply customary practices for identifying and interviewing candidates that are the best fit for the position.
• Assist with the on-boarding process of new employees and managers so they are able to quickly contribute to company's success.
• Develop and implement employee engagement programs that enhance company's effectiveness and the employee experience.
• Conduct exit interviews as needed.
• Address employee relations matters including ethics investigations, policy interpretation, conflict resolution, etc.
• Advise management with respect to employee relations with emphasis on early identification and resolution.
• Ensure and maintain compliance with state and federal regulations. Communicate expectations to management for any compliance issues.
• Maintain Human Resource Information System records and compile reports.
• Ensure that employees are paid accurately and on-time by assisting with data input and serving as a liaison to the Payroll team.
• Lead and assist with planning of employee events.
• Represent company in a professional, ethical, and socially responsible manner.
• Represent the company's Principles through personal and business interactions.
• Performs other related duties, as assigned.

Qualifications

• Degree in Human Resource/ Business Administration or higher qualification. Experiences
• Minimum 10 years of relevant working experience with at least 5 years of supervisory experience.
• Proven record of implementing best practices in the field of these domains.

Skill Requirements

• Good knowledge of employment law and regulations and HR practices of Singapore.
• Strong leadership and managerial skills for heading multiple teams.
• Highly proficient in planning, organising and operationalizing strategies and policies.
• Strong ability to manage multiple projects concurrently and meeting tight deadlines.
• Analytical, resourceful, result-focused, innovative and meticulous.
• Solid sense of confidentiality and discretion.
• Strong problem solving skills and ability to multiple-task.
• Ability to engage and influence multiple stakeholders across all levels.
• Proficient in Microsoft Office applications, such as PowerPoint, Word, and Excel.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

(Attn: Human Resource (Manager))

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Key Responsibilities:

• Support in the maintenance of Safety, Quality, Environmental, and Health Management Systems such as ISO 9001, ISO 14001, ISO 45001
• Support in the implementation of IATF 16949 quality standards.
• Ensure IATF core tools are effectively established in quality assurance process in compliance with IATF 16949 standards.
• Analysis of quality data to identify potential systemic issues & initiate improvements.
• Conduct internal audits, identify non-conformances, and lead corrective actions to ensure ongoing compliance with ISO and IATF standards.

Experience & qualification

• Diploma or degree in Manufacturing/Mechanical Engineering/Quality or equivalent
• Minimum 3-4 years relevant experience
• Proven experience in Quality Assurance (preferably in manufacturing environment).
• Strong knowledge and ability to apply core tools under IATF 16949 requirements.
• Excellent problem-solving skills.
• Attention to detail and commitment to high standards

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Location: Yio Chua Kang/ Kovan

Mon - Fri 845am-615pm

• Handle phone call/ email enquiries related to the Bank’s Digital Services
• Provide guidance and build confidence with customers on the use of online banking
• Call Centre Environemnt

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Key Responsibilities:

• Maintain the full set of accounts for the company, including general ledger, accounts payable, and accounts receivable, as the sole accounting professional in the company.
• Responsible for all aspects of the accounting and financial functions of the company.
• Process payroll, employee expense claims, statutory contributions (CPF, IRAS submissions, etc.) and government reimbursements (childcare leave, paternity leave, NSmen makeup pay, etc.)
• Ensure timely submission of GST returns and other regulatory filings, taking full responsibility for compliance.
• Monitor and manage foreign currency exposure.
• Prepare and manage monthly financial statements, management reports, and cash flow forecasts independently.
• Prepare IR8A forms for employees to ensure accurate tax reporting and compliance.
• Conduct bank reconciliations and monitor cash flow to ensure financial stability.
• Liaise with external auditors, tax agents, and other stakeholders during audits and year-end closing.
• Analyse the financial performance of the company and provide recommendations for improvement.
• Review financial procedures, internal controls, and business processes/systems to ensure effective controls are in place.
• Assist with budgeting, forecasting, and variance analysis to support overall financial planning and decision-making.
• Handle any ad hoc accounting and finance tasks as required by management.

Requirements:

• Degree or Diploma in Accounting or Finance
• Minimum 10 years of relevant experience in accounting
• Proficiency in use of SAP Business One and SAGE EasyPay preferred
• Knowledge of Singapore financial regulations, GST filing, CPF submissions, etc.
• Strong commitment to producing accurate and error-free work
• Ability to work independently
• Able to commit half day(AM/PM)-5 days/week

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified