Vendor Relations and Operations Analyst

(relevant experience in financial institution )

Vendor Management/Cheque Processing,

Process Improvement

Operational Oversight

1. Strong sound, analytical and decision making abilities

2. Excellent inter-personal and communication skills in dealing with all levels of staff and external parties

3. Demonstrate critical thinking: ability to suggest improvements and identify risks

4. Strong Service orientation and professional work attitude: ability to prioritize, and manage internal clients’ expectation

=Cheque Processing Vendor Management

=Service levels performance

=Monthly invoices review

=Change Controls and Special Requests

=Risk and control identification

=Operational issue/incident management

=Audit facilitation

=Business Continuity Planning (BCP)

=Data Loss Prevention (DLP) support

=Control gaps remediation

Responsibilities :

1. Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes

2. Monitor service levels performance against critical measures set in service contract

3. Review monthly invoices billed by vendor

4. Oversee Change Controls and Special Requests to manage changes in the outsourced environment with the respective subject matter experts or control functions in the bank.

5. Review processes and identify areas for improvement, risk and control.

6. Perform operational issue / incident / escalation management of cheque/courier-related matters and identify root cause(s) and implement preventive measures.

7. Prepare and facilitate audits by internal, external or regulatory audit functions.

8. Provide operational support to Business Units for new initiatives.

9. Manage Business Continuity Planning (BCP) for outsourced-related matters

10. Support Data Loss Prevention ( DLP ) implementations in the outsourced area

11. Perform and support site visits with site visit SMEs and control functions

12. Ensure control gaps are addressed with timely and appropriate action plans by the vendor

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Talent Engagement / Community Manager 

Maker Lab has seen massive growth over the past year, and as we continue to scale the business across different markets and regions, we foresee even more growth.  As the Talent Engagement Manager / Community Manager, you will elevate our employees’ journeys with us.  The role will see you engage with our existing employees, channel their feedback to the business leads, partner with them in helping them achieve their goals, and create a relevant calendar of social events to bring them together.

The role doesn’t stop with our existing employees. We’ve had talent engage with us for opportunities, and this role will see you nurture those relationships and allow them to be at the forefront of opportunities as soon as they become available. 

In this role, you will partner with the larger Talent and HR team and work closely with the business teams to create meaningful opportunities and programmes for our current and future employees. 

Role:

• Develop the Maker Lab community/engagement strategy as aligned with the company’s mission and vision
• Lead the execution of the initiatives — from resource planning to performance analyses
• Deliver strategic and commercially viable business recommendations based on learnings
• Act as the primary point of contact for community engagement across all the markets we operate in
• Keep up to date with best practices and industry trends to identify opportunities for enhancing the Maker Lab talent community and experience, especially in the areas of health, wellness and wellbeing, travel, etc 
• Create a calendar of events that cater to different interests 
• Create compelling newsletters to attract aware candidates to apply and continue to be interested in the company and opportunities

You:

• 6+ years of experience in talent engagement, marketing or social media. Working in a media, marketing or advertising agency is a huge plus!
• A strategic thinker, an articulate communicator and a focused doer
• Marketer with a passion for employee journey and innovation
• Experience working with vendors, being the primary POC for vendor relationships 
• A passion for people enablement, travel, health and wellness/wellbeing
• Proven success in building networks and/or influencing communities
• Strong understanding of community-building theories and practices 

• Exceptional verbal and written English communication and presentation skills

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Main Roles and Responsibilities

1. Responsible for the daily operations and maintenance of assigned workshop(s) and ensure optimal functionality

2. Provide technical supervision and guidance on operating specialized machinery, equipment for constructing, producing scaled and full-scaled prototypes as well as student projects

3. Conduct induction classes on safe operations of workshop machinery and facilities regulations

4. Maintain good housekeeping, safe storage of chemicals, raw ingredients, inventory in workshops and monitor usage and loan of equipment to users

5. Support in the budget forecast for workshop and faculty

6. Perform other ad hoc duties as required and assigned by the Associate Dean

Requirements

1. Minimum qualifications of Diploma in related discipline

2. At least 5 years of relevant working experience

3. Must be workshop trained and possess 3D practical prototype making skills

4. Must be comfortable working in a workshop space

5. Good working knowledge of materials such as wood, metal or digital printing and other any manufacturing techniques

6. Proficient with software skills especially in AutoCad, Rhinoceros, Corel Draw and Illustrator

7. A team player with good interpersonal skills and the ability to work with and guide students

Sales Representative (Part Time Role available)

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday: 9am - 6pm, off on Monday and Tuesday
• Salary: $2500 - $3000 basic + Allowance + Attractive Commission Package, $12-15 hourly pay for part time role

Job Highlights

• Career Advancement Opportunities

• Off on Public Holidays

• 8 hours work/day

Job Description

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Hanlin Education, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

• Enrol new students through walk– ins, email, calls and marketing campaigns such as roadshow

• Provide prompt, relevant and accurate information regarding the programmes to the needs of the prospective parent and their child/children

• Accountable to follow up closely on all sales leads to achieve the sales target

• Attend and advise existing parents regarding matters concerning their child/children’s programme change, fee collection.

• Maintain positive relationships with all parents and their children at our centre

• Take ownership of assigned tasks within the team and programmes.

Requirements:

• 5 days’ work week (Including weekend)

• Experience with CRM, in sales and customer service

• Excellent spoken, written communication and interpersonal skills

• Sales Driven and self-motivated, a team player

• Organised and independent

• Immediate starter is preffered.

Product knowledge and customer system management training will be provided.

- responsible for various retail outlets operations

- deployment of staff schedules and rosters

- outlet opening daily matters

- opening and closing sales takings

- preparation of financial reports for top management

- marketing and promotional events for retail outlets

- purchasing of supplies

- quality control of food

- handle customers feedbacks and complains

- independent and motivated individual

- ability to assess and improve the retail outlet situation

Position Summary

The Recruitment Consultant is to help the company to source, identify, screen, and hire individuals for various roles. This role also needs to Build and maintain relationships with existing and new clients. The ideal candidate will have excellent communication and organizational skills and the ability to devise sourcing strategies for potential applicants. This role requires a candidate with an entrepreneurial mindset to be part of our growing business in Singapore and/or Asia. This role will own the end-to-end recruitment process and partner closely with clients to develop talent sourcing and attraction strategies for junior-to-mid hires.

Key responsibilities:

Recruitment

• Create job descriptions and interview questions that reflect the requirements for each position
• Sourcing for candidates through Job Portal, networking, LinkedIn, social media, non-traditional sources and referrals.
• Identify and refine down the most suitable talent from available candidates
• Plan interview and selection procedures, including screening calls, assessments, and in-person interviews
• Conduct interviews with candidates and assess their suitability based on client's requirement and needs
• Create profiling of the suitable candidates to be proposed to the engaged clients for consideration
• Coordination of interviews arrangement between clients and candidates
• Negotiating job offers with selected candidates (commencement date, salary, etc.)
• Conduct reference check on candidates on behalf of clients.
• Organize and attend job fairs and recruitment events to build a strong candidate pipeline
• Providing good customer service and building good rapport with clients and candidates.
• Ensuring every job posting is in accordance with TAFEP guidelines.
• Advising clients on recruitment matters based on the Employment Act of Singapore.
• Perform post-recruitment follow up with clients and candidates

Business Development

• Achieve sales revenue targets in assigned markets/industry.
• Responsible for all sales activities from lead generation through close in assigned markets/industry
• Building and maintain relationships with existing clients

Experience & Qualifications:

• Minimum Diploma qualifications and 1 year of relevant experience in recruitment is a plus
• Candidate without relevant working experience is welcome to apply
• Candidate who is flexible, adaptable to changes, willing to learn and improve, self-driven and a team player will have a distinct advantage
• Posses Certificate of Employment Intermediaries (Basic) is a must.
• Excellent interpersonal and communication skills
• Able to work independently with minimum supervison.
• Singaporean only

High Commission and flexible work arrangment

We regret to inform that only shortlisted candidates will be contacted

EA Personnel No R21101246

Company EA Registration No 21C0691

Lead Teacher OR Co-Lead Teacher

Job Description & Requirements

• Early Years , Primary and Secondary teachers ( Special education )
• Packages , range from, S$ 2,500 to S$4,000 monthly
• Fulltime
• Mon to Friday
• 40+ days of annual paid school holidays

Requirements

• Good understanding of best practises in inclusive and special education to support diverse learners
• Must have Masters, Degree or at least Diploma in Special Education , Education of Psychology
• Minimum 2 years of work experience in a similar role

Role :

• Full time position in an International School (Mondays-Fridays, 8am to 5pm)
• Develop and implement lesson plans Mandarin curriculum
• Ensure holistic student welfare and able to offer differentiated learning opportunities
• Knowledgeable on professional techniques and best practices in special education
• Develop and maintain ongoing lesson plans, progress reports & Individual Learning Plan (ILP)
• Good classroom management skills
• Carry out special duties (e.g., outdoor recreation area monitor, extra-curricular activities, holiday camps, school fairs, open houses)
• Mentor/support Teaching Assistant
• Adhere to school's SOPs
• Maintain, adhere to and be up to date with Edu trust processes and systems 2-3 positive references from most recent supervisors from a similar school setting

Kindly note, that only shortlisted candidates (Singaporean & PR only as work Pass, quota filled ) will be contacted for an interview. Please send CV to e mail [email protected]

Thank you

Ignatius J & Associates focuses on litigation and other dispute resolution mainly in civil, family and criminal matters in the Supreme Court, State Courts, Family Justice Courts and Syariah Court. We require a Legal Secretary with at least one (1) year’s related experience, familiarity with e-litigation filing and procedures, a positive attitude, initiative and good team skills to provide legal and administrative support. Please e-mail CV and expected salary to [email protected].

This is a dynamic role where you will be overall responsible for the accounting, finance operation and treasurer activities of the group. Fundamental to the Company’s long-term mission and vision, you would be working closely with both internal and external stakeholders to address the Group’s operational and expansion needs. Depending on the time frame, you would be spearheading various responsibilities including bookkeeping, head-office reporting, statutory compliance submissions, data management, restructuring, consolidation, streamlining of operations and ad-hoc projects.

• At least 5 years of experience at either a reputable audit firm or in an in-house accounting role covering the full set of accounts
• Strong knowledge and understanding of local accounting standards with FRS109 Financial Instruments and FRS110 Consolidated Financial Statements and disclosure requirements.
• Candidates who have experience in handling full-set bookkeeping for start-ups and consolidation will be preferred
• Proficient with Microsoft excel
• Willingness to learn and active team player with strong communication skills
• Demonstrate positive and flexible approach to changing and unstructured environment.
• Meticulous in handling details accurately and efficiently

Duties & Responsibilities

• Responsible for full-set bookkeeping for group which includes general ledger, accounts payable, journals, accruals, and prepayments, as well as preparation of regular periodic closing audit schedules and reconciliation.
• Preparation of Group consolidation across countries.
• Preparation of standalone entities’ financial statements.
• Responsible for the treasury function and preparation of payments and disbursements.
• Address queries and build excellent relationship with external vendors.
• Ownership of financial reporting process and vendor management.
• Responsible for updating and maintenance of financial databases.
• Main liaison with auditors, tax agents, banks and corporate secretary on audit, taxation, banking, and corporate secretarial matters.
• Monitors internal controls effectiveness and control environment.
• Responsible for the restructuring of Group to enhance tax and operational efficiency.
• Manage cash flow and assist with the preparation of operating budgets and forecast.
• Innovate and implement new operational procedures and enhancements.
• Support initiatives and ad-hoc projects relating to Finance and Accounting.
• Support internal stakeholders in their selected practice scope.

Job Description: We are seeking a highly skilled and experienced Maximo developer to join our dynamic team. As a Maximo developer at Bahwan Cybertek,. You will play a crucial role in designing, developing in IBM Maximo 7.6 solutions and support that meet our clients' needs.

Qualifications :

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

• At least 3-6 years of experience in software development with a proven track record of technical leadership.

• Tech Skill Requirements: Technical knowledge in Maximo 7.6 with MBO customization , Automation script (Python), JavaScript, MS SQL Server

• Strong knowledge of software development methodologies and best practices.

• Outstanding communication and technical writing skills

• Excellent problem-solving skills and ability to thrive in a fast-paced, collaborative environment.

• Knowledge of databases (RDBMS).

• Good knowledge in Maximo Integration framework.

• Understanding of Webservice and Restful integration.

• Ability to gather requirements from customer and solutioning into the system.

• Familiarity with front-end and back-end technologies, depending on the scope of the role.

• Advantage, if having experience with asset management solutions and MaxTAF automation tool.

Tech Skill Requirements: Technical knowledge in Maximo 7.6 with MBO customization , Automation script (Python), JavaScript, MS SQL Server

Experience - Minimum 4 years and Maximum 7 years

Join our client's dynamic team as a Procurement Manager, based in the vibrant city of Singapore. In this crucial role, you will be responsible for supervising all procurement activities to ensure a seamless and cost-effective procurement process, while also maintaining a strong and resilient supply chain. Your leadership is vital in guiding a team of procurement professionals toward achieving strategic business objectives, with an emphasis on streamlining operations and cultivating positive supplier relationships.

Responsibilities

• Craft and implement a procurement strategy that is in line with our client's objectives and financial plans.
• Anticipate procurement needs, assess potential risks, and develop effective contingency plans.
• Select and oversee suppliers based on their quality, dependability, and value.
• Establish and cultivate relationships with key suppliers to secure favorable terms.
• Conduct thorough evaluations of suppliers to ensure compliance with contracts and service quality.
• Improve procurement processes to enhance efficiency and reduce lead times.
• Establish and enforce procurement standards, practices, and policies.
• Adhere to all relevant regulations and uphold ethical procurement practices.
• Manage procurement budgets in accordance with fiscal objectives.
• Drive cost reductions through strategic negotiations and optimizing contracts.
• Lead and develop the procurement team, fostering a culture of excellence and professional development.
• Collaborate with internal departments to align procurement strategies with their requirements.
• Engage in cross-functional collaboration to enhance the value of procurement.
• Assess risks in the supply chain and develop strategies to mitigate them.
• Stay informed about global market trends and industry shifts that impact procurement.
• Utilize data analysis to inform decision-making and improve procurement performance.
• Provide senior management with reports on procurement metrics, savings, and supplier performance.

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (Master's degree preferred).
• Minimum of 15 years of experience in procurement management, with at least 10 years in a leadership position.
• Demonstrated success in implementing procurement strategies and achieving cost reductions.
• Extensive knowledge of best practices in procurement, supply chain management, and contract negotiations.
• Strong analytical, problem-solving, and data analysis abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Proven leadership abilities with prior experience managing diverse teams in a dynamic environment.
• Proficiency in relevant procurement software and technology.

• Competitive monthly salary of 8,000 to 12,000 SGD.
• Opportunities for professional growth and development within a leading organization.
• A collaborative and supportive work environment.
• Additional benefits will be discussed during the interview.
• Our client offers a highly competitive remuneration and benefits package to suitable candidate.

Responsibilities:

• Determine the scope based on requirements, including stating the scope of work, calculating the resources required in delivering the service and advising the senior system engineer preparing the quotation
• Install and configure services as per the approved implementation plan
• Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline
• Provide level 1 support (basic hardware break-fix & troubleshooting of hardware and software issues ) for installed services
• Provide technical deliverables such as high level design document, user acceptance test (UAT) doc and as-built documentation
• Provide outstanding quality of service and meet predefined customer service level agreement (SLAs)
• Undergo technical trainings and obtain technical certifications that are required to meet suppliers’ mandatory technical requirements
• Conduct knowledge transfer training (where required) 

Knowledge, Skills and Experience:

• Minimum 3 years of relevant experience
• Certified in at least one of the technology domain (Infrastructure hardware and software, hyperconvergence, network, security, cloud and/or end user computing)
• Strong technical knowledge on the assigned solution domain/product
• Knowledge of product portfolio in other technology domain is desirable
• Expertise in enterprise products implementation, migration and support.
• Strong interpersonal skills with a customer-centric attitude
• Strong oral and written communication skills
• Strong attention to technical details, priority management and planning skills
• Ability to work independently with little to no supervision
• Results-oriented
• Strong documentation skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

"Responsibilities"

In this role, your responsibilities includes:

Idea Generation:

• Collaborate with cross-functional teams to brainstorm and generate innovative product ideas.
• Evaluate the feasibility and viability of new product concepts.

Product Conceptualization:

• Work closely with stakeholders to understand market needs and identify opportunities for new products or improvements to existing ones.
• Develop a clear vision and goals for the product based on market research and user feedback.

Market Research:

• Conduct thorough market research to identify trends, competitors, and potential customer needs.
• Analyze data to make informed decisions about product features, pricing, and positioning.

Product Planning:

• Develop a comprehensive product roadmap outlining the key milestones, features, and release timelines.
• Collaborate with cross-functional teams, including marketing, sales, and development, to align on product strategy.

Prototyping and Design:

• Create prototypes or mock-ups to visualize the product and gather feedback.
• Collaborate with designers to ensure a user-friendly and visually appealing product.

Development Oversight:

• Work closely with development teams to ensure that the product is being built according to specifications.
• Provide guidance on technical aspects and address any issues that arise during development.

Quality Assurance:

• Collaborate with quality assurance (QA) teams to define testing criteria and ensure that the product meets quality standards.
• Conduct testing and validation to identify and resolve any issues before product release.

Launch and Deployment:

• Coordinate the launch of the product, including marketing and communication strategies.
• Oversee the deployment process, ensuring a smooth release to end-users.

User Feedback and Iteration:

• Collect and analyze user feedback after the product launch.
• Use feedback to iterate on the product, releasing updates and improvements.

Performance Monitoring:

• Monitor key performance indicators (KPIs) to assess the success and impact of the product.
• Make data-driven decisions to optimize the product's performance.

Documentation:

• Create and maintain documentation for the product, including user guides, technical documentation, and release notes.

Adaptation to Market Changes:

• Stay informed about market trends, technological advancements, and changes in customer preferences.
• Adapt the product strategy to align with market dynamics.

"The Essential Qualities"

To excel in this role, you should possess:

• Education: Bachelor's degree in relevant fields such as Computer Science, Product Management, Business, or a related discipline.
• Product Expertise: Demonstrated expertise in product ideation, prototyping, testing, and production phases
• Interpersonal Skills: Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage budgets
• Communication Skills: Strong creative and innovative thinking to generate new ideas and solutions.
• Product: Proficiency in product development software and tools, including CAD and Adobe Creative Suite

Job Description

• P-File updating and maintenance – New Hires / Existing Employees / Resignees
• To assist in the consolidation of employment documentation (e.g., contract, appraisals, letters, onboarding and offboarding documents)
• Assist in the organizing of various company activities, team building, employee engagement, etc.
• End to end recruitment activities, which includes interview coordination

Additional Information

• 5 days work week (Monday to Friday)
• 2 months contract (able commit from Jan 2023 to Feb 2023)
• Available immediately

Job Requirements

• Good knowledge of Microsoft Word and Excel
• Team player

Risk Management within IT.

• Collaborate with various T&O technology teams in the maintenance of effective internal controls;

• Liaise with the Group Audit, Group Legal and Compliance and T&O ORM teams on a regular basis;

• Support team lead to manage internal/external audit engagements;

• Raise issues/concerns, and provide constructive advice to the management so that significant IT risk and control issues are escalated and resolved properly;

• Execute risk assessments and perform controls testing to ensure their effectiveness;

• Track process improvements and issues corrective actions to ensure timely closure;

• Work closely with stakeholders and security teams to mitigate/resolve reported security vulnerabilities

• Provide support and review on the privilege ID usage and conduct review to ensure adherence to access controls standards, including investigate on reported exceptions

• Perform data analysis or procedure reviews to ensure compliance to the bank security standards;

• Work with internal stakeholders and vendor to review and streamline the work processes of the bank and vendors

Requirements

• Minimum a degree in Information Technology, Engineering or related discipline

• 4-7 years of working experience in Risk Management within IT.

• Experience in IT audit, Cloud Security will be an advantage

• Good understanding of Secure Software Development Life Cycle, Threat and Vulnerabilities Assessment, Agile Methodology and IT General Controls

• Good understanding of technology and operational risks, regulatory requirements

• Strong communication, interpersonal and written skills

• Able to work independently with minimal supervision and with a positive attitude

• Willing to learn and take new challenges with an open-mind.

Finance And Admin Executive

This is a finance and admin role. You will be working closely with our senior finance executive, operations manager and management staff to ensure the smooth operation of our office and finances.

What can you expect?

A middle office operations role, you are the person in-between our finance and sales team, working with everyone to ensure invoices are being processed and that the office is running smoothly.

Flexible working hours are possible

Part-time employees are welcome

Work from home is possible after 6 months.

Responsibilities

Generate debit or credit notes for sales from information provided by our sales CRM and policy documents

Checking for any potential errors between CRM and policy documents

Sending and following up on payment of invoices and debit notes with clients

Generating cover notes and receipts when required

Following up with refunds & endorsements with clients and insurers

Generating reports to referral partners and checking accounts from sales CRM

Generating reports to management from sales CRM

Coordinate with the finance department and insurers to reconcile outstanding account

Updating our share drive with clients' policy documents

Updating our accounting system and sales CRM

Take charge of the maintenance of our office and communicate with our landlord

Printing of name cards, ordering office stationary or pantry items

Tracking of CDP records of the sales team

Following up with clients and insurers for attendance at any events

Assist with any ad-hoc duties when necessary

Requirements

Singapore Citizen or PR only

Background in insurance, accounting and finance is an advantage
LCCI Higher Accounting or Diploma in Accountancy

Proficient in MS Excel (V-lookup, Pivot Table, etc) is a must

Fresh graduates are welcome

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

We're heading in one direction, the future. We’d love you to join us. 

The Opportunity

Quantexa is looking for a highly motivated sales professional to drive growth in financial institutions across the South-East-Asia. As a FSI Sales Director, you will be responsible for executing the sales go-to-market strategy, identifying new opportunities, building our pipeline, winning new deals, and meeting company targets. This is a role for a strong enterprise sales professional who has a proven track record in closing complex enterprise software deals. The role is ideally suited to a business hungry hunter who can open new accounts and has the required gravitas to manage C-suite stakeholders.  

What you'll be doing

Typical responsibilities include: Working with the Head of Sales, SME teams & APAC Alliances director to define and execute the sales strategy and go to market plan for the South-East-Asian financial services sector; consistently delivering against sales targets; contributing to the overall growth of the business; winning new logos and aggressively expanding our footprint with existing logos. 

Our clients are local and global banks and Insurance firms, and our employees are expected to react to demanding client needs and agendas, however, this role will be predominantly Singapore- or Malaysia-based. 

You should have the following: 

• A good understanding of the key South-East-Asian financial services landscape 
• Ideally, some experience of any of the following:  

• Advanced Data Analytics / Big Data 
• AI/ML  
• Financial crime/KYC solutions   
• Data Management 

• Expertise working and solution selling within South-East-Asian FSIs 

• Ambitious and energetic with strong inter-personal skills 
• Good team player, capable of delivering results in less than perfect circumstances 
• Emotionally intelligent and good reader of people 

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

• Competitive salary

Customer Advisory

• Engage executives to determine and manage custom industry-aligned digital transformation advisory engagements at select customers, applying ServiceNow methodologies
• Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges
• Document and present insights and recommended solutions to meet customer goals
• Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps and document the full business case to justify action
• Communicate and advise in 1:1 and 1: many environments

Sales and Customer Success Advisory

• Work with sales and customer success to help determine  account plans and sales strategy for accounts in the region.
• Provide expertise to help assess and prioritize accounts and strategies
• Provide full lifecycle business outcome and value realization advice

Thought leadership

• Identify and lead to the creation of new IP (best practices, white papers, workshops, etc.)
• Improve current methods and frameworks
• Work with and enable the ServiceNow teams on a business consulting approach to sales

The Senior Recruiter serves as a collaborative partner to the client team, including the client’s internal talent acquisition partners and the assigned functional leaders. They act as a brand ambassador both for Cielo and the client, focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter experts in talent acquisition and provide consultative direction and industry expertise to hiring leaders.     

Responsibilities   

Strategic Client Management: 

• Serve as a point of contact and strategic talent acquisition business advisor to the hiring leaders and business unit/s assigned. 
• Knowledgeable and able to present market intelligence to the hiring leaders. 
• Proactively understand business challenges impacting talent acquisition and communicate as appropriate to client. 
• Identify, manage, and proactively resolve conflicts related to client relationship. 

Finding Candidates:  

• Lead a detailed job scope meeting with the hiring leader to determine position specifications, providing relevant market data and recommendations on possible approaches to the search or candidate requirements. 
• Reviewing and assessing candidates who have applied via the Applicant Tracking System (ATS), conducting phone interviews. 
• Develop and manage recruitment marketing plans or sourcing plans to determine the most appropriate candidate sources that align to the search requirements. 
• Source candidates via resume databases, search engine and networking sites using Boolean search language. 

Engaging Candidates: 

• Use an appropriate mix of media to connect with talent communities (phone, email, social media, etc.). 
• Articulate value proposition to candidates who are interested in the job opportunity. 
• Ensure candidates are provided with timely updates concerning the status of their applications and interviews.  

Assessing Candidates: 

• Evaluate candidate phone interview notes and skills assessments against position requirements for role fit or potential matches with other positions. 
• Maintain ongoing candidate engagement, providing regular communication on the search status. 
• Effectively communicate job offers, driving for candidate acceptance and adeptly handling counteroffers when necessary. 

Service Excellence: 

• Strict adherence to all regulations (OFCCP and all other compliance standards set forth). 
• Work to deliver a strong candidate slate, continuously building talent pipelines to ensure there are multiple qualified candidates in play at all times. 

Role Overview 

An exciting opportunity to sit at the LGIM’s award-winning global Investment Stewardship team and LGIM’s newly established office in Singapore, bringing meaningful change by improving sustainability characteristics in companies and raising global and Asian markets standards.  

The successful Environmental, Social and Governance (ESG) Analyst will join our Investment Stewardship team in Singapore, working in collaboration with the Investment Research and Climate Solutions teams. In this multi-faceted role you will carry out engagement with companies to influence and drive improvements in a company’s approach to ESG – including but not limited to topics like climate, nature, human rights and corporate governances.

You will work in close collaboration alongside the Active Investment teams to integrated Stewardship policies into the investment process, develop engagement plans, identifying and engaging with other relevant stakeholders, undertake qualitative and quantitative research and will be responsible for producing related documentations, communications and recordkeeping for use in client reporting.

You will use your passion for ESG matters and your excellent written and verbal communication skills to enthuse and influence a range of stakeholders. The ability to review research, data, analyse and make recommendations to a range of stakeholders is a central aspect of the role.  The role would suit an enthusiastic self-starter who thrives working as part of a broader team and fostering positive relationships

Responsibilities 

Engagement

• Undertaking engagement with companies and other stakeholders on material ESG matters in accordance with LGIM’s Stewardship strategy 
• Supporting the Investment Stewardship team in developing and running thematic ESG engagement campaigns
• Developing engagement agendas and plans for specified companies, utilising LGIM’s stewardship policies, in collaboration with LGIM’s Active investment teams. 
• Undertaking voting activities for specific sector and/or region in accordance with LGIM’s Stewardship policies. Prior voting experience not a requirement. 
• Representing LGIM and LGIM’s views and positions when undertaking external collaborative engagement  

Integration: 

• Representing Investment Stewardship at LGIM’s Global Research and Engagement Groups.
• Supporting the investment teams in understanding and integrating ESG considerations and LGIM’s Stewardship policies into sector and company research. This will include undertaking regular presentations and building strong relationships with the active investment portfolio managers and analysts.    
• Developing further opportunities for integration of ESG within LGIM’s investment teams globally.

Research:

• Carrying out ESG related research to support integration and engagement activities.

Stewardship reporting and external representation: 

• Writing and contributing to external thought pieces, blogs, policies and reports on climate/environmental and broader ESG topics  
• Supporting client engagement by representing the Investment Stewardship team’s approach and activities in client meetings  
• Supporting client understanding through the development of client collateral, responding to client requests and proposals as required 
• Representing LGIM in external forums, such as industry roundtables, associations and panels as required 

The role of Editor/Videographer is a critical one in our team’s ability to tell stories. You are required to possess an exceptional level of both technical and creative abilities to be able to effectively create the vision creatives and clients have in mind.

As an Editor/Videographer

• Lead creative composition of moving visuals and motion graphics to tell a story as required with minimal supervision
• Work alongside creative teams and producers to create original video content and commercials for our clients
• Work alongside creative teams and producers to adapt and localise international commercials/content for various platforms with assets for social platforms being a key requirement
• Must be able to edit without storyboards or provide your own interpretation of an offline edit
• Deliver projects to a high standard within specified time frames
• Offer diverse film and music references
• Export, compress and re-format video files
• Stay up to date with current moving image trends
• Contribute to creative solutions within the post-production unit
• Main camera operator for all shoots in different environment and situations
• Carry out basic audio recording
• Advise producers/directors on camera techniques and creative angles
• Work independently without producer/director at location (when necessary)
• Work within a small crew to deliver videos for social platforms
• Be able to switch mindsets quickly with few complaints

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other
• You have a positive attitude and a passion to make a difference

The Chef de Partie is responsible for the supervision of the assigned kitchen’s operation to achieve and maintain the highest standards of food quality preparation and guest satisfaction. Main responsibilities include but not limited to quality and cost control as well as learning and development of colleagues.

Primary Responsibilities

Food Quality

• Monitors food quality and consistency and ensures that the food presented to our guest is of the highest quality standards. 
• Supervises and monitors kitchen operations, works with yield testing, product identification and that the proper rotation and labelling is followed accordingly to written guidelines for food product specifications.
• Daily spot checks, monitors all food items being ordered by the kitchen and ensures all items are utilised completely to avoid wastage.
• Works closely with receiving and storeroom; to ensure that goods received are of the standard quality and meets hotel’s specifications. 
• Constantly assesses freshness, presentation and temperature of food served.

Cost Control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage. 
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.

Hygiene and Sanitization 

• Responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc. 
• Ensures that all equipment is hygienically stored in its designated area.
• Ensures that all perishable items are stored quickly and efficiently, all items are utilised completely to avoid wastage and ingredients are always fresh and within its expiry date. 
• Prevents using spoiled or contaminated products in any phase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Training, Learning and Development of Culinary Team 

• Responsible for the induction and on boarding of new hires. 
• Ensures that colleagues are trained in, and complies with hotel’s rules and regulations. 
• Ensures that colleagues are trained in, and complies with workplace safety and health procedures, hygiene, HAACP standards and emergency procedures. 

Management and Leadership of the Culinary Team  

• Oversees the effective and professional operations of assigned kitchen. 
• Ensures smooth and effective communication amongst the kitchens and other departments.
• Manages the conduct of subordinates and follows through with any employee grievances when necessary. 
• Ensures that all deadlines assigned by supervisors are met.

Involvement in Wider Job Function Relationships 

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and to develop to a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions. 
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program)

Restaurant Profile

Butcher’s Block is an avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. Helmed by new Chef de Cuisine Jordan Keao, who was born and raised in Hawaii where cooking, fishing, hunting and farming are a part of everyday life, it exhibits the highest quality of produce, meats and seafood sourced from around the world translated through fire. Feast your eyes on premium meats hanging in the Meat Vault and over 200 exciting wine labels, including a good selection of natural wines, in the Wine Library.

The Senior/Sous Chef supports the Chef de Cuisine as the culinary ambassador of the restaurant, lending the venue personality and soul. The position is responsible for the supervision of the overall culinary operation and for achieving and maintaining the highest standards of food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Monitors food quality and consistency, and ensures food presented to our guest is of the highest quality standards.
• Supervises and monitors kitchen operations, works with yield testing, product identification and ensures proper rotation and labelling is followed according to guidelines and product specifications.
• Works closely with receiving and storeroom; ensures goods received are of the standard quality and meets hotel’s specifications.
• Constantly assesses freshness, presentation and temperature of food served.

Cost Control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.

Hygiene and Sanitisation

• Ensures personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc.
• Ensures all equipment is hygienically stored in its designated area.
• Ensures all perishable items are stored quickly and efficiently, all items are utilised completely to avoid wastage and ingredients are always fresh and within its expiry date.
• Prevents using spoiled or contaminated products in any phase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management and leadership of the culinary team

• Be a mentor and role model.
• Supervises all colleague’s performance and be viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure correct and professional operation is conducted. Ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submits to Chef’s Office by 12 pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and gives the Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture on hiring of colleagues and ensures that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10 am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follows up on projects assigned if any.
• Ensures that daily line-up is conducted within respective outlet and documented.
• Ensures that all deadlines are met consistently.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, learning and development of culinary team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Builds a base of long-term loyal patrons through exceeding guests’ expectations. This includes but not limited to engaging with guests during their dining experience in order to gather feedback and information which will exceed their expectations.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).

The Junior Sous Chef is responsible for the supervision of the overall kitchen’s operation and for achieving and maintaining the highest standards of food quality and guest satisfaction. Main responsibilities include, but not limited to, quality, training and development of team members.

Primary Responsibilities

Food quality

• Monitors food quality and consistency to ensure that the food presented to our guest is of the highest quality standards.
• Supervises and monitors kitchen operations, works with yield testing, product identification and that the proper rotation and labelling is followed accordingly to written guidelines for food produce specifications.
• Daily spot checks, monitors all food items being ordered by the kitchen and to ensure all items are utilised completely to avoid wastage.
• Works closely with receiving and storeroom and ensures that goods received are of the standard quality and meets hotel’s specifications.
• Constantly assesses freshness, presentation and temperature of food served.
• Supervises food tasting sessions.

Cost control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.

Hygiene and sanitisation

• Responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc.
• Ensures that all equipment is hygienically stored in its designated area.
• Ensures that all perishable items are stored quickly and efficiently, items are utilised completely to avoid wastage and ingredients are always fresh and within its expiry date.
• Prevents using spoiled or contaminated products in any phase of food preparation. This will prevent colleagues who are ill or suffering from an infection from taking part in the preparation or handling of food.

Management and leadership of the culinary team

• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure correct and professional operation is conducted. Ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Ensures smooth and effective communication among the kitchens and with other departments
• Ensures that all deadlines are met.

Training, learning and development of culinary team

• Conducts training regularly for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Involvement in wider job function relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and develops a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.