Talent & Admin Executive

At Aeon Earth, people are our greatest asset! We take pride in doing what’s right for our customers, our employees, and our world. We empower them to be their best and do their best work.

The company offers work in the office. We are only able to accept applications for those based in Singapore and have sponsorship to live and work in Singapore.

What is this role?

The Talent & Administrative Executive is in charge of advertising open roles, reaching out to applicants, organising interviews and managing incoming talent into the business.

You will help to form and improve interview processes, hiring guidelines and more. In addition, collaborate with fellow Administrative Executive on general administrative tasks.

The successful candidate will have a collaborative and friendly work style, be exceptionally well-organised, able to effectively multi-task & prioritise and take initiative.

As a member of the Aeon Earth family, you will contribute to our high energy, collaborative and fun environment.

What you can expect to do?

• Organise and supervise the company’s hiring process including advertising open roles, reaching out to applicants, organising interviews, signing of employment agreement, and manpower related regulatory applications
• Employee records management, and response to staff human resource enquiries
• Track and follow up on employee contract renewal
• Prepare quotations and invoices related to business process outsourcing, reports, memos, letters and other documents using word processing, spreadsheet, database, or presentation software
• Maintain office supplies including pantry and stationery
• General administrative functions including coordination of logistics arrangements
• Assist in new processes and system implementation when required
• Other duties and special projects as assigned

What are we looking for?

• Minimum 2 years administrative experience (Required)
• 2+ years experience either in a similar Talent Executive role, or within a Human Resources team (Preferred)
• Ability to work in a high-growth, fast-paced environment
• Strong organisational, analytical, and time management skills
• Ability to coordinate multiple tasks and prioritise effectively
• Excellent written and verbal communication skills
• Great written and spoken English language to communicate effectively and understand HR-related resources
• High attention to detail
• Knowledge in Microsoft Word and Excel
• Produce work with a high level of accuracy

Why Aeon Earth?

Aeon Earth is an Apple Authorised Service Provider as A.LAB and a member of the Apple Consultants Network as ALAB360. We offer Jamf as a solution for managing your Apple devices.

Additionally, we are a reseller of Cambrionix charge and sync hubs, and provide IT asset recovery, data erasure services using Securaze and Garner Products.

We encourage you to simply be you. We seek and value different perspectives to ensure Aeon Earth is a place where everyone feels comfortable and be successful.

Benefits are a critical part of the employee experience. Our benefits include annual and sick leave, medical insurance and benefits, snacks and beverages at the pantry. And many others!

Strategic Account Executive

At Aeon Earth, people are our greatest asset! We take pride in doing what’s right for our customers, our employees, and our world. We empower them to be their best and do their best work.

The company offers work in the office. We are only able to accept applications for those based in Singapore and have sponsorship to live and work in Singapore.

What is this role?

The Strategic Account Executive will develop meaningful relationships with key stakeholders at accounts, bridge the gap to executives, and elevate Aeon Earth mindshare to a strategic position.

Your efforts will lead directly to the sales of our products and services, development of pipeline growth and sales across both new logos and current customers.

As a member of the Aeon Earth family, you will contribute to our high energy, collaborative and fun environment.

What you can expect to do?

• Strategic Account Executive will formulate and execute sales strategy to bring new customers and help grow our existing customers
• Demonstrate the ability to understand the complex IT needs of customers and offer them appropriate and advanced solutions
• Responsible for achieving sales quotas by leading all sales activities from generating leads to closing the deals
• Manage daily sales activities, pipelines, accurate forecasts and close the deals to ensure above-quota results based on logical pipeline management
• Develop meaningful relationships with key stakeholders at accounts while managing the entire sales-cycle from prospecting to closing the deal
• Help to bridge the gap to executives, increase wallet share, and elevate Aeon Earth to a more strategic position within all accounts
• Build trusting relationships within the sales ecosystem including partners, Jamf and Apple, and maintain strong relationships with other internal stake holders at Aeon Earth
• Use a CRM platform to document and manage sales activities
• Provide accurate, ongoing forecasting and pipeline projections
• Be a change agent within Aeon Earth to help define new models and processes to grow our business
• Other duties and special projects as assigned

What are we looking for?

• Bachelor's Degree preferred; a combination of relevant experience and education may be considered
• 3+ years of sales experience in IT industry (Required), preferably Security Solution selling experience
• 3+ years of sales experience to large corporations with demonstrated achievement (Required)
• Ability to deeply understand customer needs, analyse them, and make proposals that exceed customer expectations
• Demonstrated ability to accurately forecast sales result
• Strong ability to work independently as a self-starter, while is also a team player
• Ability to multi-task, prioritise and manage time effectively
• Strong self-improvement mindedness
• Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
• Ability to control emotions in a high pressure fast paced sales environment
• Business level proficiency in English for clear communication with enterprise customers

Why Aeon Earth?

Aeon Earth is an Apple Authorised Service Provider as A.LAB and a member of the Apple Consultants Network as ALAB360. We offer Jamf as a solution for managing your Apple devices.

Additionally, we are a reseller of Cambrionix charge and sync hubs, and provide IT asset recovery, data erasure services using Securaze and Garner Products.

We encourage you to simply be you. We seek and value different perspectives to ensure Aeon Earth is a place where everyone feels comfortable and be successful.

Benefits are a critical part of the employee experience. Our benefits include annual and sick leave, medical insurance and benefits, snacks and beverages at the pantry. And many others!

OVERVIEW:

As a Senior Speech Therapist your role involves assessing clients, planning therapy interventions, implementing therapy plans in accordance the given service delivery models for clients with speech, language, communication, and swallowing disorders across the programmes. In addition, providing supervision and mentoring to the entry-level speech and language pathologists, and clinical education for the students pursuing speech pathology programmes. The job role also includes training teachers, parents, and volunteers involved in the treatment process, and educates clients and their caregivers. You may work collaboratively in transdisciplinary team comprising of professionals, teachers, and caregivers. The job scope also entails managing risk and quality, performing departmental administration and operations, facilitating continuing education, participating in research, and team development activities.

RESPONSIBILITIES

I Clinical

1. Conduct functional assessments to determine required therapy interventions for routine and complex cases, e.g.

- Speech - articulation, fluency, voice (including respiration, phonation and resonance)

- Language (involving the parameters of phonology, morphology, syntax, semantics and pragmatics; and including disorders of receptive and expressive communication in oral, written, graphic and manual modalities)

- Reading disorders or dyslexia

- Oral, pharyngeal, cervical oesophageal and related functions (e.g., dysphagia, including disorders of swallowing and oral function for feeding; orofacial myofunctional disorders)

- Cognitive aspects of communication (including communication disabilities and other functional disabilities associated with cognitive impairment)

- Social aspects of communication (including challenging behaviour patterns, ineffective social skills, lack of communication opportunities)

2. Formulate client-centred and SMART (Specific, Measurable, Attainable, Relevant, Timely) goals in

collaboration with clients and relevant stakeholders.

3. Communicate the assessment results, intervention plans, goals and outcome measures

to relevant stakeholders.

4. Select appropriate and specific outcome measures to enable evaluation of therapy

progress and outcomes.

5. Provide intervention to clients on one-to-one basis, group or classroom setting, based on

their needs in relation to feeding/swallowing, language, literacy, speech, and

communication skills, using service delivery models in line with the Association’s SLP departmental

policies and procedures and professional guidelines.

6. Evaluate therapy progress and outcomes using the recommended therapy outcome

measures at regular intervals.

7. Modify therapy plans based on client performance and motivation as well as therapy

outcome measures collected.

8. Identify, assess, and prescribe assistive devices as required by the clients to improve

function.

9. Liaise with and empower parents in client handling skills to ensure and encourage

continuity and consistency of SLP related strategies incorporated both at school and home

10. Communicate and engage in discussions and meetings of client-related issues with

parents, caregivers, volunteers, and members of the rehabilitation team.

11. Formulate discharge plans, if required, based on client performance in consultation

with relevant stakeholders.

12. Identify risks of clients, environments, situations, and equipment before, during and after clients' contact

13. Improve intervention by adoption of new techniques and technologies

14.Assist and participate in the development of new clinical services.

15. Review continuity of care plans.

16. Monitor efficient documentation and records of clientele for reference and retrieval purposes.

II. Education, Training and Development:

1. Keep abreast of latest development in service delivery of speech therapy related areas to ensure that therapy programs are evidence-based.

2. Develop intermediate and advanced competencies across different areas of SLP required according to the clientele served

3. Participate in continuous professional development, based on the learning needs and competency gaps identified

4. Conduct in-house sharing and training programs for relevant staff, teachers, parents, caregivers, and volunteers in the organisation.

5. Plan clinical attachment programmes for students’ placement

6. Assist to develop and implement client and caregiver educational materials and training programmes.

7. Participate and provide expertise in the Trans-disciplinary team

8. Assist in clinical supervision and clinical education duties, as assigned and with support from other Senior SLPs.

9. Monitor performance and development of direct reports.

10. Monitor utilisation of equipment and resource materials.

11. Recommend procurement of equipment and resource material.

III. Research and Development

1. Conduct research where feasible and relevant to areas of speech therapy service delivery, as directed by Head, Speech, and Language Pathology Department.

2. Participate in research and projects relevant to areas of speech language therapy service delivery, where possible, with guidance from HOD.

IV. Maintenance

1. Monitor therapy aides to ensure that all speech therapy equipment is maintained regularly by regular servicing and repair, when deemed necessary.

2. Ensure that therapy aides record and update proper inventory of all equipment and fixtures.

3. Supervise and check the updated list of equipment loan library items and document them for Internal Audit.

V. Administration

1. Ensure that accurate speech therapy records of clients are updated and maintained regularly in Client Information Management System (CIMS) and are kept securely according to PDPA.

a. Initial assessment

b. Re-assessment

c. Therapy goals, aims and objectives discussed with Trans Disciplinary team

d. Session notes

e. Clients’ Progress Report

f. Review therapy plan when necessary

g. Schedule planning

h. Discharge planning

i. Review and documentation of client incident reports

j. Client incidents reports tagged to supervisors

k. Maintain database of all clients

l. Submit monthly therapy report

2. Assist in quality improvement projects, with guidance from HOD.

3. Manage feedback from stakeholders

4. Implement clinical audit strategies and new clinical processes and systems

5. Review audit finding at a unit or department level

6. Monitor individual clinical and non-clinical key performance indicators.

7. Monitor performance and development of direct reports.

8. Monitor utilisation of equipment and resource materials.

9. Recommend procurement of equipment and resource material.

10. Perform measures to ensure workplace safety and health

11. Participate in the related working committees and projects that involve multidiscipline: sub-committees or projects, as directed by the HOD

VI Advocacy

1. Coordinate and liaise with relevant agencies for partnerships in creating awareness and advocacy in accordance with the vision and mission of the Association as directed by Head, Speech, and Language Pathology Department.

2. Embrace and act on the Association’s vision and mission in creating awareness and advocacy for stakeholders.

REQUIREMENTS:

• Bachelors/ Masters’ Degree in Speech and Language Pathology / Therapy
• Full Registration under AHPC, with at least 3-4 years of experience in the assessment and management of adults with feeding and swallowing disorders, and in providing language and social communication intervention to school-aged children
• At least two years of direct experience in providing supervision and mentoring to entry-level and junior therapists, and / or students pursuing speech and language therapy.
• Relevant knowledge and experience in working with children and young adults with special needs and a wide range of disabilities.
• Experience in providing tele-consultation / intervention will be an added advantage.
• A heart and passion to serve in the community sector

Working Location: 65 Pasir Ris Drive 1 Singapore 519529

For interested applicants, please email detailed resume to: [email protected]

Please note that only shortlisted applicants will be notified on the outcome of the job application.

Key Responsibilities:

• Retail supervisors develop operations plans for their teams and make sure those plans are executed.
• Lead, manage and motivate a team of Retail Associates
• Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.
• Coach and train Retail Associates on GLOB+ system usage.
• Conduct daily briefings to team members before the start of shift duty.
• To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills.
• Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering.
• Manage and improve the SOP and procedures related to inventory management at the assigned stores level.
• Able to multitask, while also keeping the customer happy and satisfied.
• Excellent customer service and communications skills to meet the organiaation business objectives and exceed customer’s expectations.
• Good leadership skills to effectively oversee and manage the team.
• Supervisors may work a variety of hours that may include nights, weekends, and holidays.
• Retail supervisors may also be required to attend meetings and conferences.
• Any other ad-hoc assignment or project assigned by your superior.

Job Requirements:

• No experience required.
• Professional and pleasant personality.
• Good communication skills and team player
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to commit to rotating shift hours, including public holidays and weekends

Relationship Manager (Financial Services)

93-115k (USD)

Singapore

You will work with senior management, client service representatives, product, operations, integration, and marketing teams to ensure deliverability for the client community. You will be coordinating all Solutions activity within the account(s) and be the point person for all client inquiries.

Responsibilities

• Act as Single Point of Contact (SPC) with Tier 1 clients and orchestrate additional activities into the account, increasing Client satisfaction and Revenue generation. Build and drive near and long-term account plans.
• Provide consulting services and overall guidance in the Clearing and Securities Services domain and/or Regulatory impacts affecting clients and their customers as it relates to Over the Counter (OTC) Derivatives Regulatory reporting.
• Develop contacts and engage at senior levels within our Tier 1 clients with confidence and integrity.
• As well as building multiple networks of relationships within key accounts and with industry participants.
• Demonstrate the capability to engage at high level strategic and operational agendas, being able to clearly articulate strategies, solutions, and capabilities to our clients and at industry/client events and relate them to client/industry needs.
• Create and manage counter party campaigns to grow community with key clients.
• Present and clearly articulate the business drivers and strategic direction of our key clients internally to senior management. Work closely with Executive Directors (Sales, Product Management, etc.) Directors (Integration, Operations Management, etc.) of Key Client Program in pursuing new revenue generating activities.
• Demonstrated success in the following: Strategic business planning and focus. This individual must be able to demonstrate competence in developing strategic plans for Customers that effectively articulates a strategic basis, tied directly to tactical execution initiatives and the overall business strategy and plan.
• Revenue attainment and growth - Functional competence demonstrated by tangible results and achievement of goals and objectives that reach cross-functionally and impact a broader organization.
• Repositioning of a business or completion of equivalent critical initiative
• Strong relationship management skills at a senior level.
• Strong Knowledge of Derivatives operations including Regulatory Reporting and Solution skills.
• Great interpersonal, influencing, writing and presentation skills - ability to develop a communications strategy and present at conferences and at internal meetings, to write persuasively and effectively, and to manage information flow both within and without Marketing. Ability to present confidently the business proposition to all external audiences.

Must have

• 6+ years of client relationship experience (within Financial Services)
• Broad IM, Broker, Bank & IMO business understanding
• Clearing and Securities Services experience (as it relates to equity and fixed income)
• Over the Counter (OTC) Derivatives experience (as it relates to Rates, FX, Credit Equity, Commodities and Regulatory Reporting)

• 6+ years of client relationship experience (within Financial Services)
• Broad IM, Broker, Bank & IMO business understanding
• Clearing and Securities Services experience (as it relates to equity and fixed income)
• Over the Counter (OTC) Derivatives experience (as it relates to Rates, FX, Credit Equity, Commodities and Regulatory Reporting)

Pension, 6% 401k match

Backup child care, 25 days PTO

More

As a Clinical Counsellor focusing on issues related to mental health, you will provide a high standard of counselling/therapy and support to individuals. Mental health issues include post-traumatic symptoms, interpersonal and intrapersonal challenges. You will also be expected to conduct talks, workshops and trainings as well as be involved in community outreach project work. You will be engaged in developmental work to create awareness for mental health related subject areas.

Responsibilities:

• Administer screening for trauma related inpatient and outpatient cases
• Provide professional counselling/therapy and targeted mental health support/strategies for patients presenting with mental health disorders
• Liaise with other interdisciplinary trauma teams with regard to management and continuity of care for patients
• Provide psychological group support for staff and corporate clients
• Develop and deliver content for talks and workshops related to mental health and well-being
• Develop new counselling services arising from outcomes of research
• Any other duties assigned from time to time

Requirements:

· Degree or Master in Counselling with preferably 2 to 5 years of relevant experience; essentially with experience supporting patients with mental health disorders

· At least 2 years working experience as a Counsellor with local family service centre or community setting preferred

· Training or teaching experience to adult learners essential; proven track record of training programme development and management

· Apply theoretical knowledge and skills to plan, organize and lead therapeutic groups

· Registered Counsellor with Singapore Association for Counselling

· High EQ/Strong in interpersonal skills

· Excellent written and oral communication skills

· Proficiently bilingual

· Conscious team player and ability to work with professionals from other disciplines

Job Summary

• Work closely with Centre Manager/ Mobile Medical Services Manager in the provision of frontline counter services to patients in medical centres or mobile medical services events.
• Assist patients to verify their service requirement, managing patient queues, handle enquiries and to provide administrative support to the Centre Manager and Resident Physician.

Job Description

Registration

• Responsible for reception of all appointment and walk-in patients at the medical centre or mobile medical services event.
• Responsible for accurate appointment scheduling / booking and registration for patients accurately via clinic system including updating of patient’s personal particulars such as email, mailing address and contact number.
• Ensure patients’ identifiers are verified for all patients when handling patient registration, which includes the verification of tests/procedures ordered by doctors.
• Ensure that relevant instructions are communicated effectively to patients prior to their tests/procedures.
• Ensure relevant Authorization Forms are filled in accurately with patients’ endorsement and approval.
• Ensure accurate application of promotions and discount vouchers appropriately and to validate its utilization via the clinic system.
• Adhere to policy and standard operating procedures.

Cashiering and Medical Records Management

• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.Collect basic bio-data (e.g. visual acuity, near/distant, colour vision, wt, ht, BMI, etc.).
• Accurate and meticulous in performing cashiering duty when assigned.
• When assigned, to ensure the timely dispatching of medical reports, proper records and documentation of courier services in line with PDPA requirements.
• Tally and check end of day collection and supporting documents.

Service Excellence

• Ensure a high standard of professional service to clients, meeting customer service and quality KPIs as determined by the department.
• Proactively identify customer’s needs and sustain a culture of service excellence within the organisation.
• Work collaboratively and effectively with other teams within the medical centre and/or mobile medical services event to contribute to the performance of the team.
• Follow up and support reporting officer in handling patient relation issues.

Equipment, Supplies, and Maintenance

• Responsible for keeping inventory of office equipment and their maintenance, including ensuring there are sustainable supplies of stationery and other consumables.
• Responsible for keeping inventory of office equipment and their maintenance, including ensuring there are sustainable supplies of stationery and other consumables.

Others

• Keep self-informed and up to date on product and services offered across the organisation.
• Attend training as assigned by Centre Manager/ Mobile Medical Services Manager
• Able to be deployed to other medical centres including supporting of Community Health Day and MMS events when necessary.
• Guides and if needed escorts patients to various stations as and when required.
• Any other tasks assigned by the Centre/ Mobile Services Manager.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

• Position : Accounts Executive (AP) - Up to $3,400 - Telok Ayer
• Location : Telok Ayer
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM
• Salary (commensurate with experience) : Up to $3,400 + AWS + 10 Days Annual Leave (Additional 1 Day every year, capped at 21 Days)
• Duration : Permanent
• Industry : Catering

Responsibilities:

• Responsible for processing of all invoices and payments and ensuring that correct expenses are paid accurately and promptly to the correct payees within stipulated guidelines. Ensure that invoices are properly recorded in the accounting system.
• Perform vendor checks/updates and bank accounts verifications to ensure payments are made to valid recipients.
• Liaise and communicate with vendors, staff etc. on payment related, accounting and other queries. Follow up on queries and timely resolution of discrepancies.
• Monitor bank balances to ensure that there are sufficient funds to meet future finance obligations.
• Prepare AP Ageing Report, Statements of Accounts, Bank & other reconciliations and analysis of accounts for monthly, termly and yearly closing.
• Assist in preparing quarterly GST reporting and statistics for Government departments. Ensure that GST are accounted correctly, and expenses are recorded in correct accounts and budget codes.
• Prepare relevant journals, schedules and reports for accounts closing.
• Assist in any other accounting, budgeting & accounts payable matters, ad-hoc analysis/ reports as assigned.
• Liaise with external parties and other departments in connection with the accounting and financial matters.
• Any other ad-hoc duties assigned

Requirements:

• Minimum Diploma in Accounts or equivalent
• Minimum 3 years of experience in Accounts Payable
• Proficient in Microsoft Office, WinBooks / Exact Globe+ accounting system is an added advantage
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

About Teledyne FLIR Defense

Join Teledyne FLIR Defense, where we're dedicated to safeguarding lives with cutting-edge sensing and threat detection technologies. Our arsenal includes advanced surveillance sensors, handheld devices, unmanned vehicles, lasers, and more solutions that increase operational effectiveness for warfighters, first responders, and search-and-rescue teams.

We're looking for passionate innovators eager to shape the future of the Defense industry. If you’re mission-driven to globally collaborate on life-saving solutions, we invite you to explore our current opportunities.

#TeledyneFLIRDefenseJobs

Together, we are limitless!

At Teledyne FLIR, we have a simple but ambitious mission: to develop market-leading infrared and sensing technologies that enhance everyday life.  Be part of the journey to be the World's Sixth Sense!

Our Defense APAC business requires an outstanding individual to join us and help to increase our sales and market share, while developing increased long-term opportunities.  Develop and execute pursuit strategies for high value Teledyne FLIR Defense products across the Surveillance, UAS, UGS, and IS product spectra. Lead the proposal process for all pursuits and support key customers by anticipating future customer requirements and needs to capture both minor and major programs, with particular focus in South and East Asia.

You will be working within a busy diverse Sales & Business Development Team across multiple product lines as well as with other departments such as product management, services, engineering, and compliance. You will develop a long-term understanding of Teledyne FLIR Defense’s target markets in your assigned region, and work closely with the APAC Sales & Business Development Team to foster a pipeline focused on long term growth in orders bookings and develop a backlog of orders across multiple product lines.

Primary Duties & Responsibilities:

• Be a key contributor in a collaborative APAC sales team, executing Teledyne FLIR’s objectives throughout the region, with principal focus in South and East Asia.
• Carry out regular analysis of market needs and competitive scenarios, providing feedback to leadership.
• Promote, develop, and conclude sales of Teledyne FLIR Defense products to OEMs, end users, and integrators across the APAC region.
• Identify and develop business partners in the APAC region to support the long-term sales growth of Teledyne FLIR Defense.
• Develop strategies and options favorable to Teledyne FLIR Defense, to capture business opportunities in India within the “Make in India” framework.
• Manage the sales and business development process with an emphasis on predictable growth and success in orders capture.
• Support operational execution including licensing requirements, administrative tasks, etc.
• Be the main POC for assigned customers and end users, from order capture through post-sales support.
• Manage sales pursuits within the APAC region including regular monitoring and timely responses to RFQ, RFPs, demo requests, and information requests.
• Set and meet or exceed booking forecasts for assigned customers and territories.

Job Qualifications:

• The ideal candidate will be educated to degree level or be able to demonstrate solid experience in a similar defense working environment.
• Proven experience with sales in the military and para-public market space is highly advantageous.
• Experience with EO and thermal imaging markets is advantageous.
• Experience with unmanned air and ground systems markets is advantageous.
• Experience with Airborne, Border Protection, Land, and Maritime markets is advantageous.
• The successful candidate will have the ability to work at all levels of a customer or end user organization.
• As well as being technically adept, you will have experience with Government tenders and competitive bids using strong persuasive oral and writing skills. 
• You will be motivated to achieve demanding Team sales targets.
• It will be advantageous if you understand the underlying business principles, sales processes, and a demonstrated ability to understand technical factors associated with our products and markets. 
• A military background would benefit the candidate.
• Computer skills to support proposal preparation, presentations and customer relationship management are essential.
• The ability to work cross-functionally is required for this role.
• Analysis skills are critical for future product investments.
• English is essential. Other regional languages would be advantageous.
• The ability to travel extensively is an essential requirement of the role.
• Awareness of statutory and corporate FCPA, export licensing and foreign trade rules.

• Team player but capable of working independently, self-starter, able to work under pressure, flexible approach, able to work outside of personal comfort zone. 

Still interested?  Please go ahead and apply, we look forward to meeting you.

Take a look… Teledyne FLIR – All of This https://youtu.be/2zR1L0pR0Hs

This position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

. ​

We have a senior technical recruiter available with a client of ours in Singapore. The role is on-site.

Support our team in operational tasks

• Monthly Key Performance Index updating.
• OES & IAM complaint register updating & follow up.
• Support in maintaining related internal processes and systems.
• Support in Digitalization and Automation transformation activities.

Be in charge of your own projects

• Standardize data collection for specific Quality management aspects and prepare for further analysis.
• Work on new idea /concept on data and process automation.

The role of Digital and Tech Project Director at Digitas entails leading digital innovation and transformation projects for clients. This position requires a thorough understanding of Martech solutions and the ability to work collaboratively with internal teams, such as account management, data & technology, creative, and CX teams. The ideal candidate should also have experience in managing offshore project teams and third-party vendors. The Project Director will oversee multifaceted collaborations, ensuring alignment with Digitas' outcome standards and client objectives. This role is crucial in spearheading global teams and external partners to achieve Digitas' business objectives.

What you’ll do

• Cross-Functional Strategy Development: Collaborate with account management, data & technology, creative, and CX teams to develop integrated digital strategies that leverage martech for enhanced customer engagement and business growth.
• Lead Cross-Disciplinary Projects: Act as the linchpin in projects that require synchronized efforts from various departments, ensuring cohesion, clear communication, and a unified approach to client solutions.
• Stakeholder Engagement and Communication: Foster strong, productive relationships with all internal stakeholders, facilitating open lines of communication and a shared vision for project goals, strategies, and outcomes.
• Holistic Client Solutions Development: Work closely with the data & technology team to understand the latest digital tools and analytics capabilities, with creatives to ensure brand and message consistency, and with the CX team to optimize customer journeys.
• Innovative Problem-Solving: Leverage the collective expertise of different teams to address complex client challenges, creating innovative solutions that are both technologically advanced and creatively compelling.
• Team Leadership and Integration: Lead by example to encourage a culture of collaboration, innovation, and excellence across teams, ensuring all members are aligned with the project vision and client objectives.
• Enforce team compliance to high company standards and professionalism
• Knowledge Sharing and Continuous Improvement: Act as a conduit for sharing knowledge and best practices between teams, encouraging ongoing learning and adaptation to new digital trends and technologies.
• Drive Growth: Participate in new business RFI or RFP requests, when necessary, contribute to capability model definition and management and participate in team and cross-capability recruiting, interviewing, and staffing.
• Knowledge and upskilling: Attend training seminars and continuing education as offered

Day-to-day, your role includes:

• Being responsible for the direction, oversight and outcome of multiple accounts, programs, or processes.
• Problem-solving program and project issues; assisting teams in resolution and successfully leading large teams to develop risk mitigation plans
• Working with capability leads to understand business needs and helping identify and solving staffing-mix issues to meet business goals
• Working with clients to establish best practice processes that meet client business needs
• Demonstrating the ability to deliver constructive feedback while outlining and facilitating development plans where needed
• Experiencing something new every day

For some of the most popular consumer brands in the world, your ideas, solutions and words will reach and impact the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace but are passionate about the role of brands in helping bring about social change. As a writer, you can write on every surface, for every channel,
for every medium, social or otherwise. You’ve won a few of the awards that matter. Or you’re very hungry to. Winning isn’t everything, but excellence is.

Expectations of a midweight Copywriter
● Ideate, write and execute original and iconic creative concepts in response to client briefs,
objectives or goals
● Establishes visual tone, character, and messages that will effectively communicate with the
target audience and fulfill the project objectives
● Develop creative ideas that meets both our clients’ objectives as well as our business objectives,
maintaining the company’s expected levels of creative excellence and professionalism
● Present, share and review creative work with Executive Creative Director/s, Account Management
and Planning Leads as well as members of the Management Team
● Manage multiple projects from concept through to completion, working with both in-house
resources and third-party vendors
● Collaborate effectively with Account Management, Planning and the broader creative team to
develop disruptive and iconic work
● Manage multiple projects from concept through to completion, working with both in-house
resources and third-party vendors
● Participants in, and leads brainstorming sessions

Overview:

The project director will play a pivotal role in planning, executing, and closing projects within specified deadlines and budgets. They will collaborate with cross-functional teams (creative, account servicing, finance and production), ensuring seamless communication and successful delivery of advertising campaigns for our diverse client base.

Responsibilities:

• Project Planning and Initiation:
  • Work closely with clients and internal stakeholders to understand project requirements, objectives, and deliverables.
  • Develop comprehensive documentation; scope of work and project plans, outlining timelines, resource requirements, and milestones.
  • Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
• Team Collaboration:
•  
  • Lead and motivate cross-functional teams, fostering a collaborative and creative working environment.
  • Ensure effective communication between team members, facilitating productive discussions and resolving conflicts.
  • Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
  • Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output. 
• Resource Allocation:
  • Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects, considering the skills and strengths of team members.
  • Monitor workloads and work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
  • Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
  • Work with and help the client lead in the overall agency capacity planning.
• Budget Management:
  • Develop and manage project budgets, tracking expenses and ensuring financial objectives are met.
  • Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
  • Provide regular financial updates to the account servicing team, highlighting any budgetary concerns and proposing solutions.
• Risk Management:
  • Identify potential risks and challenges early in the project lifecycle.
  • Develop risk mitigation strategies and contingency plans to address unforeseen issues.
• Client Communication:
  • Serve as the primary point of contact for clients, providing regular updates on project status and addressing any client concerns.
  • Ensure client expectations are managed effectively, and feedback is incorporated into project plans.
• Quality Assurance:
  • Implement quality control processes to ensure the delivery of high-quality campaigns.
  • Conduct thorough reviews of project deliverables to ensure they align with client expectations and agency standards.
  • Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
• Project Documentation:
  • Maintain comprehensive project documentation, including project plans, scope of work, requirements specifications, schedules and status reports and contact reports.
  • Ensure that all project documentation is organized and easily accessible for team members and stakeholders.

Reporting to the Commercial Director, APAC, your task will be to manage the FreeWheel Marketing initiatives for APAC by liaising and connecting with the different International Marketing and Comms teams internally.

Your responsibilities may span the following areas:

• Brand marketing: under the leadership of the Intl Brand Marketing dept, support the project management of local marketing events (planning, executing, and tracking of marketing KPI’s).
• In coordination with the Intl Sales & Product Marketing team, adapt and maintain sales deck and marketing materials (incl case studies).
• Coordinate and relay regional Comms opportunities with the Intl Comms Dept..

Expectations of a Senior Project Manager

• Operations
  • Lead in identifying, documenting and rolling-out new processes or improvements.
  • Resourcing
    • Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects
    • Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
    • Work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
    • Help the client lead in the overall agency capacity planning.
  • Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
     
• Project Management
  • Planning
    • Capture and document (e.g. Scope of Work, Requirements Specifications, etc.) the project’s business objectives and requirements from the clients.
    • Work closely with the business leads, account management team, department heads and the project team in preparing cost estimates, scope of work, and project timelines. 
    • Manage project timelines and deliverables using tools (to be identified and rolled out as part of the process setup)
  • Execution
    • Manage the day-to-day coordinating the project team to ensure everyone is aligned and progressing towards the project goals.
    • Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
    • Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
    • Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output. 
  • Monitoring
    • Provide project status on a regular basis to the team and clients (via WIP sheets, progress reports, utilization reports, burndown chart, daily stand-ups, weekly status meetings, etc).
    • Ensure we are delivering against the agreed scope of work and manage change requests / impact to the overall project delivery.
    • Work with the Finance team to track and ensure projects are within budget and profitable.
    • Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
    • Anticipating and troubleshooting problems that arise in any production
    • Guiding the team throughout the entire production process
    • Collaborate effectively with Account Management, Planning and the broader creative team to
      develop disruptive and iconic work

Overview:

The project manager will play a pivotal role in planning, executing, and closing projects within specified deadlines and budgets. They will collaborate with cross-functional teams (creative, account servicing, finance and production), ensuring seamless communication and successful delivery of advertising campaigns for our diverse client base.

Responsibilities:

• Project Planning and Initiation:
  • Work closely with clients and internal stakeholders to understand project requirements, objectives, and deliverables.
  • Develop comprehensive documentation; scope of work and project plans, outlining timelines, resource requirements, and milestones.
  • Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
• Team Collaboration:
•  
  • Lead and motivate cross-functional teams, fostering a collaborative and creative working environment.
  • Ensure effective communication between team members, facilitating productive discussions and resolving conflicts.
  • Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
  • Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output. 
• Resource Allocation:
  • Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects, considering the skills and strengths of team members.
  • Monitor workloads and work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
  • Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
  • Work with and help the client lead in the overall agency capacity planning.
• Budget Management:
  • Develop and manage project budgets, tracking expenses and ensuring financial objectives are met.
  • Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
  • Provide regular financial updates to the account servicing team, highlighting any budgetary concerns and proposing solutions.
• Risk Management:
  • Identify potential risks and challenges early in the project lifecycle.
  • Develop risk mitigation strategies and contingency plans to address unforeseen issues.
• Client Communication:
  • Serve as the primary point of contact for clients, providing regular updates on project status and addressing any client concerns.
  • Ensure client expectations are managed effectively, and feedback is incorporated into project plans.
• Quality Assurance:
  • Implement quality control processes to ensure the delivery of high-quality campaigns.
  • Conduct thorough reviews of project deliverables to ensure they align with client expectations and agency standards.
  • Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
• Project Documentation:
  • Maintain comprehensive project documentation, including project plans, scope of work, requirements specifications, schedules and status reports and contact reports.
  • Ensure that all project documentation is organized and easily accessible for team members and stakeholders.

At Wise, we're on a mission to build the best way to move and manage money internationally. We're making financial services more fair, accessible, and affordable for people and businesses worldwide. As we continue to grow, we're looking for a Growth Marketing Manager focused on the Southeast Asia (SEA) region, including Singapore, Malaysia, the Philippines, and Indonesia. This role is pivotal in driving our growth strategy, managing multi-channel campaigns, and fostering partnerships to increase our transaction volume in these key markets.
 

Your Mission

As a Growth Marketing Manager for SEA, you will:

1. Drive growth initiatives and strategies across Singapore, Malaysia, the Philippines, and Indonesia, ensuring significant market penetration and user acquisition.

2. Organize and execute multi-channel marketing campaigns, coordinating closely with internal teams and external partners to maximize reach and impact.

3. Lead product launches in the region, tailoring strategies to meet local needs and preferences.

4. Experiment with new paid channels to identify and scale successful tactics, optimizing for cost-effective customer acquisition.

5. Collaborate with local partners, including travel agencies, platforms, and expat groups, to explore innovative avenues for transaction volume growth.

6. Manage social media content, ensuring engaging and relevant material that resonates with our target audience in SEA.

7. Work closely with the analytics team to monitor campaign performance, generate insights, and produce comprehensive reports to guide future strategies.
    

About You

• Experience: You have at least 5 years of marketing experience in the SEA region, with a strong preference for backgrounds in fintech or related industries.

• Localization Expertise: You possess a deep understanding of local nuances across SEA markets and are skilled in tailoring strategies to fit diverse cultural contexts.

• Team Collaboration: You are a proactive team player with excellent project planning skills, capable of leading cross-functional initiatives.

• Data-Driven: Your approach is rooted in analytics; you leverage data to inform decisions and drive growth.

• Creativity: You bring creative flair to your strategies, constantly seeking innovative ways to engage audiences and achieve objectives.

• Communication: You are an effective communicator, able to articulate ideas clearly and collaborate efficiently with teams and stakeholders.

What’s in It for You?

• Opportunity to significantly impact Wise's growth in SEA, contributing to our mission of building money without borders.

• Autonomy in your role, with the support of a talented and passionate team.

• Competitive compensation package, including RSUs after a year with us.

• Hybrid working model, allowing for a blend of home and office work.

• Generous self-development budget and comprehensive benefits package.

• The chance to work in a diverse, inclusive, and innovative environment.

Join Us

If you're excited about making a real impact in a company that values transparency and innovation, we'd love to hear from you. Apply now to become part of our mission to revolutionize the world of international finance.

Wise is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more information on our mission and values, visit Wise.Jobs.

Stay connected with life at Wise by following us on LinkedIn and Instagram.

Expectations of an Associate Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc.
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

The Housekeeping Administrator is responsible for coordinating Housekeeping department’s back-end operations by ensuring ongoing exchange and follow-up of information and requests between residents and guests, colleagues and other departments. The Housekeeping Coordinator carries the responsibilities of managing FCS, lost and found records and clear documentation at the storage areas along with other administrative duties wherever deemed necessary.

Primary Responsibilities

Responsible for Housekeeping office operations in timely organised fashion

• Ensures seamless coordination in communicating information to relevant sections in accordance with the hotel’s Standard Operating Procedures (SOP).
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics.
• Receives, records and stores lost and found properties following the established lost and found procedure.
• Ensures accurate update of room status into the Property Management System (PMS) and investigate discrepancy (if any).
• Maintains key control and follows established key control procedure.
• Monitors linen runner activities and productivity.

Creates a welcoming experience that meets residents’ and guests’ expectations

• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Prepares amenities for VIP and any special setup required in suites.
• Monitors Royal Service requests and makes sure requests are closed on time as per standards.
• Updates guest’s profile into PMS as per received preferences for future references.
• Monitors “Do Not Disturb” rooms and follows the established procedure.

 Prepares daily operation needs

• Ensures smooth handover of daily activities to next shift.
• Updates bulletin boards with pertinent information.
• Prepares sufficient amount of guest supplies daily prior to the end of shift.
• Assists Assistant Manager with inventories, linen supplies etc.
• Liaises with Engineering with reference to maintenance repairs and out of order rooms.
• Undertakes and manages the Rooms Reconciliation tasks independently.

Involvement as a member of both the Housekeeping and the Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Shows care for assigned work areas by organising and maintaining the office and work areas in pristine condition throughout and at the end of shift.
• Ensures that all equipment used is clean and kept in good working condition at all times.
• Organises own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Understands the difference in guest hierarchy and different room categories.
• Attends and contributes to colleague meeting and any other related activities.
• Undertakes and performs any additional duties as assigned by Managers.

The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.

We are hiring for the following outlets:

• Long Bar
• Raffles Courtyard

Primary Responsibilities

Overseeing Daily Operatoins and Achieving Targets

• Supports Resident Mixologist in providing world-class hospitality and drinks making.
• Ensures operating par stock for OS&E and beverage.
• Adheres to bar Standard Operating Procedures.
• Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore. 
• Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team. 
• Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
• Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required. 
• Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the bar/outlet during all key operation periods.
• Achieves or exceeds outlet’s goal and sales target.
• Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards. 
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times. 
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Marketing Plan and Revenue Management

• Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Carries out appropriate and effective measures to improve control of costs, expenses, and labour.

Training, Learning and Development of the Team

• Attends Raffles Hotel Singapore or Food & Beverage training for all colleagues.
• Completes On-the-Job-Trainings and develops new skills and knowledge. 
• Assists and guides the departmental orientation for new colleagues.
• Adheres to Raffles Hotel Singapore fire and safety, emergency procedures and hygiene NEA rules and regulations are met and achieve. 

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

The candidate will join a research team to work on developing an in-house python-based tool for optimizing disassembly of products at end-of-life, working towards enabling a circular economy.

The candidate will have the following tasks and responsibilities:

• Able to work full time for a period of 6 months (Starting period from May-July).
• Understanding current approaches to product disassembly and the developed optimization approach (using python).
• Develop and extend existing optimization approach and disassembly framework for different use cases.
• Test existing optimization framework on different products at Bosch.
• Develop GUI of software tool in accordance with UX/UI principles at Bosch.
• Research and understand environmental impact indicators based on existing methodology to evaluate environmental impact of disassembly processes.
• Use python-based approaches to calculate environmental impact of disassembly processes.
• Collaborate with cross-functional teams to integrate the software into existing processes.
• Document the development process, methodologies, and key findings.
• Generate regular reports and presentations to update stakeholders on progress and outcomes.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to supporting implementation of Visa products and services globally, Client Services is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Senior Consultant, Client Success does at Visa

As a Senior Consultant, Client Success, you will be leading Client Services operational engagements for key regional Merchants. This position requires execution, analytical skills, and client relationship abilities. This role works independently.

In this role, you are expected to:

• Partner with Account Executives (AEs) to lead operational activities with our client providing an advanced level of technical consultation on systems and services.
• Act as liaison for the client and provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
• Provide proactive planning and operational support to ensure that both the client and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back-office processing).

• Represent complex customer change requests, system, or operational requirements, negotiate, and manage expectations.
• Lead operational activities with key regional Merchants.
• Develop and deliver operational account plans & delivery roadmaps for key regional Merchants, supporting key client objectives and Visa initiatives.
• Develop and manage strategic planning, operational initiatives, special projects, and client-driven continuous improvement plans, including driving adoption of Value-Added Services.
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction. 
• Assist in incident management, identifying processing problems and client impacts, communicate ongoing situation status and resolution.
• Work with our clients to manage assignments such as client initiatives, or change requests that are diverse in scope, and determine the appropriate courses of action to deliver.
• Focus on improvement of performance, cost effectiveness & compliance, introducing operational best practices and client processing optimisation.
• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality & revenue.

Why this is important to Visa

• Client Success is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective. This role will also provide the opportunity shape how we lead the management of our client through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment