Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

• Position : Accounts cum Admin Assistant (AR/AP/)- Up to $3200 + VB - Kranji Loop
• Location : North - Kranji Loop (Straight Bus 925 From Woodlands Interchange)
• Working hours : Monday to Friday 8.30am to 5.30pm | Alternate Saturday 8.30am to 1pm
• Salary (commensurate with experience) : Up to $3200 + OT Claimable + Variable Bonus + Up to 16 Days Annual Leaves + Medical Health Insurance + Dental Panel Clinic Benefits
• Duration : Permanent
• Industry : Industrial Equipment Wholesaler

Main Responsibilities:

• Handling AP, AR & GL
• Handle petty cash disbursement and process staff claims
• Bank reconciliation
• Deposit paid/received schedule
• Other ad-hoc duties as assigned

Requirements:

• Diploma in Finance/Accounting with at least 1 Year of working experience in the related field is required for this position
• Require skill(s): Proficient in MS Excel & Words, SAP
• Bilingual in English and mandarin to communicate with Chinese clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

JOB PURPOSE

The Product Marketing Manager is responsible for the overall performance of a business unit with regards to sales, margin, inventory, quoting strategies, suppliers, and the ongoing development of the employees.

PRINCIPAL ACCOUNTABILITIES

Set & achieve sales and margin budgets & objectives

• Perform all necessary research and analysis to establish achievable but yet aggressive sales and profit margin goals by class and by supplier.

Business unit quarterly business review

• Review entire business KPI (Key performance indicators) with business unit. Determine actions required to meet objectives. This is an all-encompassing review: sales, inventory, profit margin, in addition to performance to SLA (Service Level Agreement); supplier performance, customer performance, staff development, etc.

Supplier relationship management

• Build and maintain relationships with all suppliers at the appropriate levels. Supplier Champions are assigned for each supplier.

DPP pricing negotiation

• In conjunction with the Global Commodity Manager, negotiate preferential pricing for Future on stocking devices. For focus suppliers, the Director is responsible.

Product knowledge

• Understand the basic technologies for which you are responsible. Top end applications, basic electronic function the product does in a circuit. Understand the market trends of the end application as fluctuations can influence supply and demand.

Market knowledge

• Understand and communicate competitive landscape, product availability, pricing trends.
• Maintain close scrutiny on market conditions (lead-time and lead-time trends) to establish when inventory needs to be increased in anticipation of future market developments.

RESPONSIBILITIES

• Perform all necessary research and analysis to establish achievable but yet aggressive sales and profit margin goals by class and by supplier.
• Review entire business KPI (Key performance indicators) with business unit. Determine actions required to meet objectives. This is an all-encompassing review: sales, inventory, profit margin, in addition to performance to SLA (Service Level Agreement); supplier performance, customer performance, staff development, etc.
• Build and maintain relationships with all suppliers at the appropriate levels. Supplier Champions are assigned for each supplier.
• In conjunction with the Global Commodity Manager, negotiate preferential pricing for Future on stocking devices. For focus suppliers, the Director is responsible.
• Understand the basic technologies for which you are responsible. Top end applications, basic electronic function the product does in a circuit. Understand the market trends of the end application as fluctuations can influence supply and demand.
• Understand and communicate competitive landscape, product availability, pricing trends.
• Maintain close scrutiny on market conditions (lead-time and lead-time trends) to establish when inventory needs to be increased in anticipation of future market developments.
• Based on business unit strategy, review all CBO for assigned branches to identify potential issues and sales and profit margin opportunities.
• Prepare and execute quarterly reviews and ensure that we deliver on our commitments to suppliers by creating realistic objectives and follow through on action items.
• Plan and prepare meeting agenda for communication meetings. Present & discuss relevant information in a timely and effective manner. It should include topics such as Service Level Agreement, sales, profit margin, quoting, training, market conditions.
• Negotiate special returns with suppliers where we require additional flexibility outside of contractual rotation/scrap allowance. In addition, special returns need to be actioned by any individual who is able to use their relationship, developed with the supplier, to gain a favor.
• Identify and maintain parts in inventory where sales and marketing needs to be alerted to tightened availability for appropriate business reasons (market conditions, manufacturing issues, etc).
• Approval of quotes based on a dollar threshold set by business unit.
• As appropriate, visit selected customers in the field, and participate in customer visits at corporate headquarters. Prepare and present appropriate information.
• Expedite existing supplier purchase back orders for stocking and/or specific customer requirements. For those situations where greater effort and relationship is required to achieve satisfactory results.
• Target and sign new franchises.
• Determine initial inventory investment, execute on supplier development plan.
• Perform range reviews to determine top non line items to create and purchase.
• Assign quotes by branch and balance workload across quoting positions in a business unit.
• Update cost books, lead-time, factory stock, cross reference files for dashboard and business unit shared drive.
• Adjust CBO pricing upwards in appropriate business conditions (supplier cost increase, restricted availability, etc).
• Prepare and present product related material to increase knowledge base of marketers and / or sales. Includes arrangement of suppliers / reps to conduct training sessions.

REQUIREMENTS

• A Degree qualification or equivalent in a relevant field of study.
• At least 5 years of relevant working experience focused on product marketing.
• Experienced in the electronics industry within distribution, component manufacturers and/or EMS companies is highly advantageous but not a must.
• Overseas travel is required for this position.

Working location: ESR BizPark Changi (short walking distance from Expo MRT station)

• Position : Ecommerce Executive - (F&B/Retail Industry) – Up to $3500 + Variable Bonus
• Location : Central (To be disclosed only upon shortlisting)
• Working hours : Monday - Friday | 8.30am - 6pm
• Salary (commensurate with experience) : Up to $3500 (Based on experience) + Variable Bonus + 14 Days Annual Leave + Medical Benefits + Employee Discount
• Duration : Permanent
• Industry : Food & Beverage / Retail Industry

Main Responsibilities:

• Manage the routine daily e-commerce operations such as provide customer service, order processing, monitor stock status and returns, stock replenishments, analytical supports i.e. report design and maintenance and month-end closing.
• Manage and maintain the e-commerce platforms with internal and external teams to ensure that products, promotions, prices and content on the e-commerce platform are up-to-date and accurate at all times
• Coordination, execution and planning support for e-commerce projects, e-marketing campaigns and integrated brand plans.
• Marketing communications and programs for various media channels, ie social media, print, web, etc
• Develop and implement digital marketing strategies with goal of increasing ROAS
• Leverage on marketing automation tools to implement lead generation and nurturing programs to drive engagement, traffic and conversions.

Requirements:

• Diploma in Business studies, Mass Communication, Management, or related disciplines with 1-2 years of relevant experience in retail/e-commerce industry
• Good digital knowledge across all platforms, social media savvy, and e-commerce activities will be favourably considered
• Bilingual in English and Mandarin to speak with associates who can only speak mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

· Position: Accounts Executive (GL)

· Location: Gul Road (company transport provided)

· Working hours: Monday to Friday (8am - 5.30pm)

· Salary (commensurate with experience): Up to $4,500 + Performance Bonus (3-6 Months)

· Duration: Permanent

· Industry: Oil and Gas (Listed/MNC Company)

Main Responsibilities:

· Prepare monthly financial analysis for P&L, Balance Sheet & CAPEX (Budget & Forecast)

· Prepare monthly GST submission

· Prepare EDB and other government bodies survey

· Assist in the annual budgeting exercise

· Assist in year-end audit and tax exercise

· Any other ad-hoc duties as assigned by Superior

Requirements:

· Bilingual in both English and Chinese to converse with Chinese speaking clients

· Diploma in Accounting or equivalent

· At least 2 years of relevant accounting experience

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

• Position : Service Technician (Electrical/Electronic/Mechanical)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3500 + VB + Transport + Service Commission + OT pay + Mobile allowance
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provide efficient after-sales technical services, trouble-shooting, maintenance and Installation on company & range of home kitchen products at various
• customers location island-wide
• Keep sufficient stock levels of maintenance parts in personal vehicle
• Conduct basic user-training to customers
• Prepare and explain after-service reports to customers
• Represent the Company in a professional manner as a frontline staff
• Work as a team with internal and external co-workers
• Take follow-up action on outstanding issues, in a timely manner
• Provide all the necessary service and assistance

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Others) or equivalent.
• Experience in Gas water heater or with Gas Service Worker License (LGSW) an added advantage
• Possess Class 3 Driving license is a must -company vehicle can drive home after probation
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Role Description

This is a full-time on-site role for a Senior Business Development Executive, located in Changi. The Senior Business Development Executive will be responsible for new business development, lead generation, business communication, and account management. The role requires understanding of and ability to navigate the local market to maximize business opportunities, and to establish strong business relationships with clients.

Qualifications

• New Business Development and Lead Generation skills
• Excellent communication skills, including the ability to build and maintain strong business relationships
• Strong business acumen and analytical skills
• Account Management skills
• Bachelor's degree in Business Administration or related field
• Proven track record of successful business development and sales
• Experience in the relevant industry is a plus

Job Description

• Provide administrative support in the implementation of the company’s training plans and programme
• Handles the full spectrum of training administration, including but not limited to managing the Training Management System, course scheduling, setups and facilitation of training courses and examinations, processing of training grants and maintaining of training records in accordance to the Government and Organization policies and procedures
• Collates training evaluations and assists in the preparation of training reports and statistics
• Liaise with external training vendors on course registration
• Taking minutes of meetings when required
• Any other tasks and responsibilities as assigned by the Management

Job Requirements

• Proficient in MS Office applications and familiar with digitalized learning systems
• Minimum 3 years of related experience
• Familiar with WSQ framework, Skillsfuture Training Partners Gateway / Skills Connect will be an added advantage
• Meticulous, well organised and structured
• Excellent team player and is able to work independently with minimum supervision
• ACLP Certified would be advantageous

Job Benefits:

• Good remuneration package including flexible benefits, and allowances
• Training and learning opportunities
• Career progression and development
• Employee engagement and welfare programmes

Company Overview

Listed as one of NParks Registered Landscape Companies, we handle both residential and commercial corporate properties. Besides regular landscaping and garden maintenance, consult us for customised solutions on your properties.

We know what it takes to provide a thorough and efficient cleaning job. Supported with a huge cleaning fleet and equipment and well-trained staff, we pride ourselves on quality, offering a range of different services that are sure to meet your expectations.

Disposing of waste in an environmentally friendly manner is essential to your business. We can help. Our experts will assess your waste streams and develop the right recycling and disposal solution for you

Job descriptions:

• Welcome customers as they come into the restaurant
• Help customers to settle down and also take their orders
• Process customers’ orders and generate their bills
• Provide answers to queries presented by clients regarding services and offers made available by the restaurant
• Clean all tables after clients have left and get such tables prepared for the next set of clients
• Serve and pack warm foods to clients in an effective manner and in strict accordance to the orders of such clients
• Assist kitchen staff and outdoor delivery staff whenever such assistance is required
• Maintain chart of all available deals and products periodically and refresh such chart on daily basis.

Requirements:

• Mini 3 years of working experience.
• Possess complete information regarding all approved hygiene policy and standards
• Ability to maintain composure during rush hours
• Ability to present bills, take orders and deliver them to clients in a timely manner
• Possess willingness to assist kitchen staff
• Ability to deliver top quality customer service and assistance
• Ability to work overtime.

To invest into the company, to organise the company again since 2018. Make sure the company make profit for all investor. To employ , more workers including Singapore and foreigners. To teach workers in their sales and also to pay workers good salaries according to MOM regualtion. Look for good location to sell company's kitchen utensile.

Paper Carpenter, is a cardboard architectural firm, we convert sheets of cardboard into three-dimensional objects that is as creative as it can be. We are expanding and looking for like-minded individuals to join us. There is unlimited creativity to what you can make with paper! If you are an aspiring paper craftman and love to make 3D objects with your hands. You will have fun at Paper Carpenter. Log in to our social media sites to check out our crafts.

Job Description

• Liaising and coordinating meeting, quotation for sales team.
• Support sales team to ensure smooth execution of event production and logistics arrangement.
• Assist sales team in the project management of client’s event/ project from concept stage to end of the project installation/ delivery.
• Manage project timeline and design milestones.
• Communicate and work closely with production team to ensure project deliverables are met.
• Handle incoming telephone calls and online enquiries.
• Administrative support to the sales team.
• Positive nature and adopt a customer centric attitude.

Requirements

• Minimum A level or diploma graduate.
• Fresh graduate are also welcome.
• Bilingual in both English and Chinese.
• Proficient in Microsoft Office.
• Team player with a passion in design and is resourceful.
• Positive attitude, strong inter-personal skills and an out-going personality.

Job Description
We are seeking a highly-skilled, technology-driven IT professional with a deep understanding and extensive experience in managing application security, performance monitoring and API gateways. The ideal candidate must demonstrate practical expertise in tools like Imperva, Akamai, Apigee, AWS API Gateway, Tibco Mashery, Splunk, Dynatrace & etc.

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
•Implement, refine, and oversee IT security measures focusing on enhancing the application security using tools like WAF and bot control. You will be expected to devise methods and strategies to improve application security.
•Manage API gateway, and work with development teams to ensure seamless and secure data transit between services. Knowledge of Apigee and Tibco Mashery will be considered a significant advantage.
•Leverage your hands-on expertise in application performance monitoring to ensure optimal system performance and identify potential areas of improvement.
•Proficiently use software tools like Imperva, Akamai, Dynatrace, and Splunk to meet operational needs and project requirements, demonstrating an agile response to changing tech needs.
•Project management, including responsibility for the initiation, planning, design, execution, monitoring, controlling, and closure of large-scale IT infrastructure projects.
•Keep abreast of the latest technologies in IT, network, and cloud computing spaces, with a willingness to continuously learn and implement new technologies and trends.
•Note: You could be posted to any subsidiary in SIA Group.

Requirements
•A bachelor’s degree in information technology, Computer Science, or a related field.
•A minimum of 5 years of experience in IT with expertise in application security, API management, network & cloud computing.
•Expert-level skills with tools like Imperva, Akamai, and Apigee.
•Proven experience in managing large-scale infrastructure projects from initiation to closure.
•Excellent problem-solving skills and the ability to communicate complex technology concepts clearly.
•AWS/Azure Solution Architect, PMP, or other relevant certifications are highly desirable.

· Position: Lab Assistant (Air-Con Environment) - FULL Training Provided

· Location: Loyang Walk (company transport provided)

· Working hours: Monday to Friday (9am - 6.15pm) & once a month Saturday (9am - 12pm)

· Salary (commensurate with experience): Up to $2,500 + Daily Meals Provided + Performance Bonus

· Duration: Permanent

· Industry: Manufacturer

Main Responsibilities:

· Prepare and maintain technical documents (COA, MSDS, Specs etc.) for production lots

· Prepare and maintain documentation records of Food Safety Quality Management system documents for our factory

· Prepare and maintain samples of incoming new samples for sensory evaluation and record evaluations

· Prepare samples for outgoing production sensory QA and submit sensory report (for specific products)

· Weighing, mixing of ingredients for sample preparation

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Minimum Diploma in Food Science/Chemistry or related fields

· Proficient in Microsoft Office (Excel & Word)

· Prior experience in lab environment/quality control systems

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Coordinator/Admin Officer

· Location: Ang Mo Kio

· Working hours: Monday to Friday (office hours)

· Salary (commensurate with experience): Up to $3,000 + Performance Bonus + 21 Days Annual Leave

· Duration: Permanent

· Industry: Security & Communication Solutions

Main Responsibilities:

· Coordinate services with office-related vendors and service providers, food and beverage vendors, furniture vendors, stationery vendors, etc

· Manage facilities and general office needs for the office

· Welcome visitors and assist them in connecting with their hosts

· Maintains the live event production calendar

· Schedules appointments and arranges all travel for company staff

· Act as concierge to coordinate and set-up meetings and events as requested, including catering, set-up, clean-up and coordination of all other logistics (AV needs, supplies)

· Ensure laptops, monitors, phones, Internet access and other devices are set up and activated for all employees at all times

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma in Business Administration / Management or equivalent

· Minimum 2 years of experience in administrative tasks

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Life at HOYA Electronics

HOYA strives to create innovations for a better future for people.

At HOYA Electronics, we are dedicated to innovation in the information technology segment, envisioning a world where all can thrive in harmony with nature. Our people are guided by our mission along with principles of commitment and innovation, influence every decision and action we take. We prioritize environmental protection, safety, and human rights, fostering diversity, inclusion, and employee well-being.

Responsibilities

• Monthly Actual Results Reporting and Analysis
• Mid-Month Forecast and Quarterly Reporting
• Variance Analysis and Financial Insight
• Timely Submission of Reporting Package to HQ
• Coordinate Annual Plan and quarterly Budget
• Assist in Standard Costing Implementation
• Assist in ERP System Implementation
• Any other adhoc duties as per assigned by supervisor

Requirements

• Degree in Accountancy/ACCA is required.
• Minimum of 5-8 years of experience in FP&A and group accounting roles, with a proven track record of success.
• Strong problem-solving skills with the ability to think critically and make data-driven decisions.
• Excellent communication skills, both written and verbal, for effective interaction with teams and stakeholders.
• High proficiency in Microsoft Excel, including advanced functions and data modelling.
• Experience in ERP systems and their implementation is highly desirable.
• Energetic and detail-oriented, with a strong work ethic and a focus on delivering high-quality results.
• Highly meticulous and accurate
• Have a curious mindset to explore

· Position: Assistant Preschool Teacher/Preschool Teacher X 3

· Location: Fernhill (Near Stevens MRT)

· Working Hours: Monday to Friday (8am - 4.30pm)

· Salary (commensurate with experience): Up to $3,000 + Performance Bonus

· Duration: Permanent

· Industry: Education

Main Responsibilities:

· Monitor and record the student’s progress and ensure that learning goals are met

· Develop and implement new lesson plans and other creative activities

· Create a fun and interactive learning environment

· Communicate with parents on their child’s learning progress

· Provide administrative support for the centre’s operations and events

Requirements:

· Has good communication and relationship-building skills

· At least 2 years of relevant working experience

· Holds a Certificate or Diploma in Early Childhood

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

In cooperation with the Director of Marketing Communications, his/her role is to assist for all key marketing, and events of the properties including above and below the line marketing, digital and content marketing, creative and communications development, events planning and organising to support the business objective set for the hotel marketing communication planning, budgeting, execution, reviews and results measurement taking in consideration the available brand standard and tools.

PRIMARY RESPONSIBILITIES

• Assist to strategise, draw up and execute marketing and promotion plans and activities to promote the hotel’s products, services, facilities and promotions, as well as measure, analyse and evaluate performance of these marketing efforts.
• Assist to implement Dusit graphic standard in guest collaterals, sales collaterals and advertising execution to ensure that each items is in line with the Dusit graphic standard and is validated by the Corporate Office.
• Assist to support the sales & marketing department by developing the hotel sales and marketing tools including presentation file, corporate gift, media kits, multimedia tool etc. to ensure the most appropriate communication of the hotel, the product and the brand.
• Assist to develop and implement the advertising, collateral and promotional materials of the hotel including its F&B, spa, golf and recreation outlets as well as actively promote the hotel’s outlets into the market.
• Assist to manage creative developments such E-Newsletters, posters, flyers, banners, advertisements as well as update TV and other displays in hotel guest rooms and public areas.
• Assist to manage hotel’s marketing assets and platforms including media library, photography & videography, simple creative designs, website, microsites, mobile apps, social media, and others.
• Provide assistance in hotel’s Events, PR and media relations, activities and activations, including copywriting of press releases, media seeding, KOL collaborations, event coverage and other marketing support.
• Assist to manage and promote the hotel’s customer relationship programs
• Seek partnership and joint promotions with credit cards companies, magazines, airlines, NTOs, websites, mobile networks, consumer brands and business associations.
• Develop and maintain excellent working relationship with internal and external departments, business associates, suppliers, stakeholders, sponsors and guests.
• Be the hotel representative in both internal and external functions and events.
• Conduct marketing surveys for hotel and compile the report with marketing suggestion.
• Manage the hotel’s database including gathering more new potential, maintain the exiting as well as develop the database and the hotel’s email marketing.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Public Relations, Mass Communications or relevant discipline
• Minimum of 1-2 years relevant experience in a similar capacity
• Possess a quality to establish strong media and social connections.
• Have a positive attitude toward challenges and the drive to excel
• Have good communication skills in written and spoken English

*Only shortlisted candidates will be notified.

For any enquiry, please WhatsApp to 92344805

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use and disclosure as described above, relevant personal data may also be transferred outside Singapore.

Personnel to be deployed at the following hours:

• Mondays to Friday : 8:00am to 5:00pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays.

Scope:

The Services required are set out as follows:

1. Running of errands,

2. Packing, receiving and sorting of office supplies, documents and collaterals,

3. Data entry using Microsoft excel and maintain accurate information of records,

4. Printing and photocopying jobs,

5. Support logistics and administrative tasks in school activities and events,

6. Keep office clean and tidy,

7. Any other duties delegated by Administration Managers, Viceprincipals and Principal.

The Personnel shall minimally have the following qualifications, skills

and experience:

• Pleasant Personality, willingness and inquisitiveness to learn.
• Be a team player, organized and able to multi-task and priortise daily tasks using today’s office technologies and computer applications.
• Preferably have GCE O-Levels or with relevant administrative working experience.

Note:As the General office is located at Level 2 of the school premises and there is no lift access to Level 2, personnel must be able to perform daily activities such as climbing stairs.

· Position: Senior Finance Manager

· Location: Gul Road (company transport provided)

· Working Hours: Monday to Friday (8am - 5.30pm)

· Salary (commensurate with experience): Up to $9,000 + GOOD Performance Bonus (3-6 Months)

· Duration: Permanent

· Industry: Oil & Marine Offshore

Main Responsibilities:

· Manages accounting functions, reviewing of reports, statistics detailing financial results

· Establishes and maintains accounting practices to ensure accurate and reliable data necessary for business operations

· Maintains a documented system of accounting policies and procedures

· Review month end closing of accounts

· Manages the preparation of the company's budget

· Review monthly financial statements consolidation for the group

· Project accounting focuses on the financial transactions related to managing a project including costs, billing and revenue

· Forecasts cash flow positions, related borrowing needs, and available funds for investment.

· Review monthly consolidated accounts, quarterly and year end results announcement to SGX-ST and ensures compliance with Singapore FRS and other statutory requirements

· Review the Annual Report

· Oversee both local and overseas subsidiaries and joint venture companies

· Supervises professional and clerical accounting employees in daily operation

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Degree in Accounting and/or professional accounting qualification

· At least of 5 years of relevant working experience in an MNC/Listed company

· Experience in shipyard/construction/marine industry

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Sales Executive (Investment)

· Location: Bukit Timah

· Working Hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $6,000 basic salary + ATTRACTIVE COMMISSION - GROSS Up to $30K/Month

· Duration: Permanent

· Industry: Real Estate Owner & Investment

Main Responsibilities:

· Focus on raising capital

· Building and cultivating existing investor relationships across a variety of investor types – family offices, high-net-worth investors, private banks, fund of funds, etc

· Identify potential investors and develop proper points of contact

· Initiate calls to investors and meet face-to-face to explain investment opportunities

· Initiate and support investor events (in-person and webinars) as required in close cooperation with the marketing and operations teams

· Control the prospect tracking and prioritization

· Record all interactions with investors in a customer relationship management platform

· Support the marketing team in the development of marketing materials (sales brochures, website, presentations, and letters) used in the capital-raising process

· Participate in strategic planning with senior management to set sales and financial goals

· Assist senior executives of the firm with strategic decisions and business initiatives associated with fundraising, marketing, and investor relations

Requirements:

· Bilingual in English and Mandarin to converse with Mandarin speaking associates

· Previous track record with proven success in achieving aggressive growth and revenue targets in a fast-paced, results-oriented environment

· At least 5 years of sales experience with excellent verbal and written communication skills

· Service-oriented and pro-active, with good interpersonal skills and a passion for developing strong relationships with existing clients and prospects

· Good Microsoft Office Skills (including Excel, Outlook, PowerPoint, and Word)

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Role Summary:

As a Marcom's Intern at framethefolks, you will be an integral part of our marketing and communications team. This role offers the opportunity to gain hands-on experience in various aspects of marketing communications, including content creation, social media management, brand strategy, and campaign development. You will work closely with our experienced team of marketers and creatives to contribute to real projects and initiatives that have a tangible impact on our clients' success.

Duration:

3 Months - 6 Months

Location:

Tampines West

Hybrid Working Environment > Work From Home & In-Office Flexibility

marketing communications.

Key Responsibilities:

• Assist in the development and execution of marketing and communication strategies.
• Contribute to the creation of engaging content for our website, social media platforms, and marketing materials.
• Support the management of social media accounts, including content scheduling, engagement analysis, and follower growth tactics.
• Participate in brainstorming sessions and contribute creative ideas for campaign concepts and promotional materials.
• Help organize and coordinate marketing events and initiatives.
• Conduct market research and competitive analysis to support strategic planning.
• Collaborate with cross-functional teams to ensure cohesive branding and messaging across all channels.

Requirements:

• Currently enrolled in or a recent graduate of a Diploma/Degree program in Marketing, Communications, Public Relations, or a related field.
• A keen interest in marketing, branding, and the creative industry.
• Strong written and verbal communication skills.
• Creative thinker with the ability to work independently and as part of a team.
• Basic understanding of social media platforms and digital marketing trends.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with Adobe Creative Suite (Photoshop, Illustrator, InDesign) is a plus.

Learning Outcomes:

• Gain comprehensive insight into the operations of a leading creative agency.
• Develop practical skills in marketing communications and content creation.
• Enhance your understanding of brand strategy and campaign management.
• Build a professional network within the branding and marketing industry.
• Receive mentorship and feedback from experienced marketing professionals.

Responsibilities:

• Develop and implement sales strategies and plans to achieve revenue targets and expand market share.
• Lead the sales team, providing guidance, coaching, and motivation to achieve individual and team goals.
• Build and maintain strong relationships with key customers, identifying their needs and providing customized solutions.
• Monitor market trends, competitor activities, and customer feedback to identify opportunities and adjust strategies accordingly.
• Collaborate with the operations team to ensure efficient production, inventory management, and timely delivery of products/services.
• Analyze sales and operational data to identify areas for improvement, optimize processes, and enhance profitability.
• Oversee the development and implementation of customer service initiatives to ensure exceptional customer satisfaction.
• Foster a culture of continuous improvement, innovation, and teamwork within the sales and operations departments.
• Prepare regular reports on sales performance, operational metrics, and key performance indicators (KPIs) for management review.
• Stay updated on industry trends, market conditions, and regulatory requirements to proactively address challenges and opportunities.

Requirements:

• Proven track record of at least 1 year in sales and operations leadership roles, preferably in a similar industry, (no experience is welcomed)
• Strong business acumen with a deep understanding of sales strategies, market dynamics, and operational best practices.
• Excellent leadership skills with the ability to inspire, motivate, and develop high-performing teams.
• Exceptional communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients and stakeholders.
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
• Strong problem-solving skills and the ability to drive process improvements and operational efficiency.
• Proficiency in using CRM systems, sales forecasting tools, and other relevant software applications.
• Results-oriented mindset with a passion for achieving targets and driving business growth.
• Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment.

Job Description

The successful candidate will join SIA Group's IT Infrastructure team.

Key Responsibilities

• Maintain and manage Microsoft services, including Active Directory, Azure AD, Intune, and O365. Ensure these services operate optimally and securely, with cyber security best practices.
• Work closely with internal stakeholders and external vendors to efficiently manage and deliver Infrastructure projects, ensuring successful implementation within defined timelines and budgets.
• Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience.
• Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. Ensure that all documentation is kept up to date with the latest security best practices.
• Lead a team of End User Computing (EUC) field engineers, fostering a collaborative and supportive environment. Identify team skill development opportunities, with a focus on cyber security and emerging technologies.
• Collaborate closely with other IT team members and various departments to ensure the seamless delivery of IT services. Promote effective communication and cooperation to achieve common goals.
• Stay abreast of emerging technologies and industry trends. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the resiliency and security of EUC services.
• Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.
• Provide exceptional customer service and support to internal clients regarding EUC-related concerns. Act as a point of contact, responding promptly to inquiries and ensuring high levels of user satisfaction.

Note: You could be assigned to work on projects for any subsidiary in SIA Group and might be based in their office.

Requirements

• A Bachelor's degree in Information Technology, Computer Science, or a related field.
• Advanced knowledge of Microsoft Active Directory, Azure, O365 and Intune. A minimum of 3 years of hands-on experience in these technologies.
• Microsoft associate or expert certification is preferred.
• Working experience as Microsoft TAC engineer is preferred.
• Experience leading a team of IT professionals is added advantage.
• Strong troubleshooting and problem-solving skills.
• Excellent oral and written communication skills and interpersonal skills, with the ability to explain complex technical concepts to non-technical users.

• Primary skillset
• Have hands-on exposure to the latest exciting technology trends in creating, managing, and improving CX (Nice in contact) for our users – including AI, Bot, Voice Biometrics, Real-Time Analytics, and Interactive Guidance.
• Have direct involvement working with end-users to understand their business strategies, enabling us to help them achieve company goals and outcomes through the use of CXone solutions.
• Be innately curious, with a passion and eagerness to have hands-on technology. Build and create solutions that help end-users meet their CX objectives.
• Have the desire to work independently, flexibly and possess critical thinking in creative solutions for our end-users
• Be able to create a customized demo and have the opportunity to tell the story that showcases the solution in a persona and value-based manner for the applicable user roles of CXone
• Discover user needs that translate into hands-on workshops, sandbox experiences, or proofs of concept to help customers realize the value of CXone
• Have access to a collaborative, team-oriented environment, along with access to other internal resources across the organization to help you understand and solve complex technical challenges while participating and contributing in key areas of experience and strength.
• Have access to actively participate in learning from hands-on CXone Product training, workshops, including live, on-demand, and in-person, learn competitive offerings that allow you to continue to be a trusted advisor to the users while ensuring value is realized from our solution.
• Be able to work in a fast-paced, cross-functional team while being able to multi-task, prioritize and be detail-oriented – both oral and written.
• Be able to demonstrate an understanding of security, how it applies to our customer's security needs, and able to articulate a solution that meets their needs, both in design, transit, and at rest.
• Have existing experience in CCaaS or experience working with Cloud products.
• Have 8-10 years of work experience, preferred experience in technical training, implementation, integrating to CRMs, DBs Omni-channel, other software implementation or development/coding experience
• Have bonus experience with REST, JSON, and APIs
• Must be well versed in using Microsoft Excel
• Has experienced in deploying Regional or Global projects
• The following are the CXone products and tools we need support from the engineer:
• Supervisor tool
• Performance Management tool
• Interaction Analytics
• CXone Predictive Behavioral Routing
• Feedback Management Tool
• WEM Enterprise
• Auto Attendant
• MAX and MAX integration
• CRM agent Applications
• Data Dictionary
• Pre-Build Report
• Custom Reporting
• Data Download Report
• Direct Data Access
• Dashboards
• Get Studio
• ACD scripting
• Developer Portal
• IVR
• Cloud Storage
• Workforce Intelligence.
• Secondary skillset
• 1. Support Avaya UC and CC implementation and operations
  2. Support NICE recording solutions implementation and operations
  3. Support IP Telephony, VLAN, LAN, and WAN
  
  The following are the products we need support from the engineer:
• Avaya Comms Mgr
• Avaya Session Mgr
• Avaya System Mgr
• Avaya Aura Messaging
• Call Accounting
• Avaya CMS
• Avaya Utility Server
• Avaya SAL Gateway
• Avaya Agent Map
• Nice Applications/IC
• Nice Storage Ctr
• AES