Job Responsibilities:

• Implement, maintain, and manage network, operating systems, storage, and backup solutions.
• Collaborate on system development tasks, including design, implementation, integration, and testing.
• Provide 24/7 on-call support for systems on a rotating schedule, implementing corrective measures to address production issues and reduce unplanned outages.
• Create and maintain programmatic and technical documentation to ensure effective planning and execution.
• Coordinate with external parties and customers to resolve issues.

Requirements:

• Diploma / Degree In Computer Science, Computer Engineering , Information Technology or related field
• 3 - 5 years working experience
• Knowledge of IT infrastructure, including operating systems and networks
• Enthusiastic about new technologies and eager to learn new skills
• Strong team player with the ability to work independently
• Capable of managing stakeholder relationships
• Candidates with one or more of the following skills will have an advantage:Networking skills or CCNA certification
  Experience with VMware NSX
  Proficiency in virtualization technologies (VMware, vSphere)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

(CENTRAL REGION) - telok ayer / Raffles place MRT

Fund Accounts team prepares full set of accounts for clients who are in the Finance industry, mainly in real estate fund. 90% of the clients are in real estate / private equity fund (hedge, stock, bond) with companies in Japan.

Job Description:

· Handle full sets of accounts for clients and prepare monthly financial reporting.

· Provide professional client service and ensure reporting timelines are met.

· Prepare/Review month-end payments and online banking transactions.

· Prepare/Review GST report and filing.

· Audit liaison and drafting of financial statements.

· Preparation of XBRL submission

· Compute monthly payroll and year-end remuneration returns (e.g.:Form IR8A)

· Any other ad-hoc duties as assigned.

Requirements:

· Candidate must possess a Degree in Accountancy or equivalent.

· 2-5 years of relevant working experience in handling full set of accounts.

· Must possess experience in managing multiple entities’ full sets of accounts & consolidation / prior work experience in professional firms.

· Accounting Firms experience (Handle 10 - 20 clients)

· System: Navision, Xero (not a must)

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Description

• Coordinate of design drawings with consultants to comply with requirements of the authorities
• Review project specification, technical clarifications and construction drawings
• Supervise architectural works and coordinate with client's representatives, consultants, sub-con on technical matters
• Ensure all submission of detail drawings, materials and mock up for early approval
• Ensure all architectural works are carried out as per approved architectural drawings and specifications and all interface details with SWCs works are carried out as per CCSM and Reflected Ceiling Plans.
• Plan, manage and maintain the BIM data in compliance with project requirements
• Create and maintain the project template files to assure standards
• Coordinate with other departments and engineers to manage and resolve the clashes
• Liaise with sub-contractors
• Prepare Transmittal on drawings for submission or issuance to sub-contractors
• Review and revise the current revision status
• Compiling of As-built drawing upon project completion
• Minor coordination of Architectural / Structural / M&E drawings
• Detailing and documentation of working drawing
• Check on site to ensure that architectural works are carried out according to the construction drawings
• Attend to Architectural materials, sample board, trade demo and shop drawings submission and submittal reviews comment from consultants

HOW TO APPLY:

Interested applicants, please send your latest resume to ref16(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.

• Current salary (breakdown)
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Job Description

• Assist BIM manager to coordinate & build the model of structural elements
• Manage and deliver appropriate visuals (VDC) and shop drawing to support construction work
• Coordinate with consultants and other trades representatives to resolve clashes / interfacing issues
• Coordinate and oversee the extraction of key data from project model for quantity take-off, logistics, etc.
• Interface with project planner to create 4D model
• Liaise with document controllers for accurate data transfer
• Interface with peers of their discipliners to resolve basic modelling issues
• Able to assist on documentation for record and submission related to BIM processes
• Able to handle different scales of oversea projects concurrently

HOW TO APPLY:

Interested applicants, please send your latest resume to ref16(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.

• Current salary (breakdown)
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Responsibilities:

• Plan, supervise and implement the programme for the class in accordance with centres policies and framework.
• Set up and create a stimulating and engaging pleasant learning environment that promotes learning.
• Keep accurate records of childrens progress and address the children's educational and developmental needs individually.
• Build and maintain close partnership with parents.
• Responsible for all aspects of classroom management and carry out routine care duties to ensure safety and hygiene of the children.

Requirements:

• Diploma in Early Childhood Education
• Certifications in Early Childhood Care Education (DECCE)
• Minimum 1 year of experience in teaching in a childcare/preschool
• Passionate in teaching

Salary: Up to $4,500 + AWS + Variable bonus

Working location: Islandwide (will recommend the centre closest to your home)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Job Responsibilities:

• Coordinate Logistics: Collaborate with operations teams to manage daily logistics activities.
• Manage Customer Transport Arrangements: Work with customers to arrange transportation for deliveries and prepare delivery reports.
• Build Customer Relationships: Establish and nurture strong relationships with customers.
• Prepare Quotations: Generate and submit accurate quotations to customers.
• Respond to Customer Feedback: Address customer inquiries and feedback promptly to ensure satisfaction.
• Handle Inquiries: Manage incoming calls and emails related to customer inquiries or complaints.
• Provide Shipment Updates: Deliver timely updates and pre-alerts regarding shipments to customers.
• Process Orders: Ensure customer orders are processed accurately and in a timely manner.
• Track Status: Monitor and update the status of shipments and orders regularly.

Requirements:

• Proven experience in logistics, supply chain management or a related field is a plus.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Strong sense of commitment and urgency to meet tight deadlines.
• Ability to work under pressure and handle multiple tasks simultaneously.
• A good team player with a proactive and problem-solving attitude.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

• Reports to the Project Director.
• Responsible for the successful completion of projects specializing in lighting deliverables.
• Ensures all paperwork and material submissions are, verified, professionally presented, and submitted on time
• Requires strong coordination and effective people management skills.
• Communicates clearly, both verbally and in writing, with Consultants, Architects, Designers, Electrical contractors, End-users, Relevant authorities, and Suppliers.
• Manages the project in relation to:

1. Contractual obligations
2. Budgets
3. Internal resources

• Leads the company's technical project team.
• Provides technical support to the project sales team.
• Thrives in a dynamic environment with new challenges.
• Capable of timely and cost-effective problem-solving.
• Engages in straightforward leadership and management.

Requirements:

• Degree or Diploma in Electrical Engineering, Construction Management, or a related field.
• Minimum of 3 to 5 years of relevant work experience in project lighting, electrical engineering, lighting systems integration, or local construction fields.
• Strong communication and leadership skills.
• Effective team player.
• Experience in the lighting industry is a plus.
• Experience in understanding AutoCAD drawings.Familiarity with Dialux and Relux lighting software is preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

• Manage post-sales activities for Cybersecurity or Network Performance Monitoring products.
• Participate in large-scale project implementations, both locally and regionally.
• Deliver on-site implementation services, including testing, deployment, and documentation.
• Provide technical support to ensure customer satisfaction.
• Analyze and address customer inquiries by troubleshooting and researching existing knowledge base articles and known issues.
• Be on standby for 24/7 maintenance support calls.
• Communicate issues clearly and concisely.

Requirements:

• Bachelor’s degree or diploma in Cyber Security, Computer Science, Computer Engineering, or a related field
• 1-2 years of relevant experience in the IT industry, providing network support and administration
• Knowledge and experience in networking, including routing and switching technologies
• Possession of CCNA or CCSA certification
• Ability to work both independently and as part of a team
• Strong work ethic and eagerness to learn about new technologies
• Polite demeanor with effective communication skills for client interactions
• Strong analytical abilities and good troubleshooting skills
• Willingness to work extended hours and be on standby
• Excellent interpersonal and communication skills
• Self-motivated and independent.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

(WEST REGION) - JOO KOON

Highlight:

- FMCG industry

- 70% Hunting 30% farmer, Focus on SEA, China, Taiwan etc

- (3 days office/ 2 days wfh)

- Mon – Fri/ 8.15 – 5.35pm

Key Requirements:

• Strong background in distributor management and market penetration.

• Significant regional market experience, particularly in Southeast Asia and similar markets, within the Consumer Packaged Goods (CPG) or FMCG sectors.

• Proven experience in Regional Commercial and Distributor Management (mandatory).

• Joint venture management skills are highly desirable.

• Quick-thinking and resilient character.

• Ability to work independently in foreign countries.

• Candidates should demonstrate aggressiveness and strategic thinking regarding distributor engagement.

Job Description

The International Business (Sales & Business Development) will be involved in ensuring the business targets are met and trade marketing activities are implemented accordingly. Working with the distributors on achieving topline business KPIs, the incumbent will ensure that business plans and programs are implemented and executed excellently. In addition to excellent execution, he/she will be responsible for building his/her existing international business portfolio through expansion of products, categories, and/or geography. The goal is to drive sustainable business growth through boosting sales, expanding product distribution, identifying new categories for growth, and forging strong relationships with the distributor team in the market.

• Work closely with the distributors to manage and build the key account business.

• Work closely with the distributors on the business execution plan within the approve budget.

• Lead in the execution of all plans, programs and activities for the distributor market as outlined by the marketing calendar for that market.

• Coordinate all PR events in the market as outlined in the PR Activities plan.

• Coordinate, manage and implement all business plans and programs approved by the International Business Group.

• Coordinate, manage and implement all approved trade marketing plans and programs.

• Provide regular update key stakeholders on the business plans and execution status of the programs.

• Market checks to ensure shelves are stocked, competitor pricing/promo checks and reporting and feedback on trends/category developments in market

Qualifications

• At least 10 years' experience in key account management within consumer industries with Regional Market, Commercial, Market Penetration, Consumer Packaged Goods (CPG) sector. and Distributor Management experience.

• Trade Marketing experience for consumer products is a must

• Product introduction experience is a major plus

• Entrepreneurial flair and a self-starter

• Excellent critical thinking/problem solving skills

• Excellent in verbal and written communications skills

• Proficiency in MS Word, Excel, PowerPoint, and Outlook

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

We are now expanding our team and are looking for a captain to join our enthusiastic and passionate team at the three Michelin starred Restaurant Zén.

Zén is the sister restaurant to Frantzén in Stockholm. The tasting menu is carefully curated and based on both local and world-class delicacies. Guest can expect the finest ingredients sourced from the region and beyond. The gastronomic experience spans three floors in a classic shophouse building in downtown Singapore.

The successful candidate:

• Will be expected to provide the highest levels of service to our guests and gain extensive knowledge of our food and drink menu.
• Has excellent communication skills and enthusiasm for delivering first class service and a willingness to learn are essential in this role.
• Is a team player and assist throughout the restaurant by ensuring that every opportunity to give high-quality service is completed. Teamwork is essential and required by all our staff.

Our goal is to collaborate with talented Restaurant Professionals and offer opportunities to learn and grow within the profession.

Join us and be part of our Front of house team.

About The Role:

The Chinatown Revitalisation Project blends culture and technology by installing AR-enhanced Zodiac sculptures and historical flashbacks across Chinatown. The project aims to attract tourists and engage the public through interactive experiences, making Chinatown a globally recognized destination. As the Project Manager, you’ll oversee the installation, work with sponsors and contractors, and ensure everything is delivered on time and within budget. The role involves coordinating stakeholders, managing risks, and supporting marketing efforts to promote the project regionally and globally.

Key Responsibilities:

1. Oversee project execution, including timeline and budget management.
2. Coordinate with stakeholders, contractors, and sponsors to achieve project goals.
3. Manage the installation of AR-enhanced sculptures and historical flashbacks.
4. Ensure sponsorship integration and meet financial targets.
5. Identify and resolve project risks and issues.
6. Collaborate with the marketing team to drive public engagement.

Requirements:

• Diploma in project management, business, or a related field.
• Minimum of 2 years of project management experience, ideally in public installations or tech-enhanced projects.
• Strong communication and organizational skills.
• Experience working with stakeholders and managing budgets.

Application Process: Please send your resume and portfolio showcasing relevant projects.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Singapore, Malaysia, Thailand markets (SMT), and will be responsible for consulting engagements with Visa's clients in the three markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery and execution of consulting engagements for Visa clients across Singapore, Malaysia, and Thailand, enabling portfolio growth and improved profitability in clients’ payment card business.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in SMT. In this role, you are expected to:

• Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
• Drive client conversations with the client working team, execute and embed our solutions within the client’s environment.  Building content and engagement delivery involves strong project management skills.
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
• Develop propositions by closely working with Account Executives in managing the scope of work and project timelines
• Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals.

This role reports to the Head of VCA for Singapore, Malaysia, and Thailand.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the Singapore, Malaysia, Thailand (SMT) cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

• As part of the team you will get opportunity to work on strategically important projects for clients.
• As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank.
• You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.
• You will be the project manager of several engagements across SMT, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.
• You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

• Establish client’s requirements and undertake feasibility studies  
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects  
• Interpret engineering drawings and specifications to calculate project costs  
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization  
• Measure and take off quantities for architectural / Infrastructure and structural work elements  
• Administer pre and post contract and consultancy work  
• Assess variation orders, prepare interim valuations, cost plans and budget studies  
• Compile contract documents for execution  
• Understand and adhere to the statutory building regulations  
• Undertake cost analysis for repair and maintenance of project work  
• Allocate work to subcontractors  
• Analyze outcomes and write detailed progress reports  
• Maintain awareness of different building contracts in current use  
• Valuing completed work and arrange payments  
• Provide advice on contractual claims 

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

Expectations of an Assistant Finance Manager

• Perform monthly, quarterly, annual financial close with high accuracy and timeliness
• Ensure that all management reports submitted within deadline. Monthly, quarterly and yearly reporting to be carried out with insightful analysis and developing process to ensure quality reporting variances to be fully explained
• Assist in forecasting and budgeting cycles, ensuring that the numbers are reliable, stable and accurate.
• Strong partnership with the commercial finance team on the full spectrum of financial planning and analysis.
• Working with internal and external auditors, ensuring policies compliance in place.
• Manage internal reporting requirements on various basis.
• Involved in developing process improvements and system implementation/migration

• Reporting to the Kitchen Production Manager and responsible for the operations of the Kitchen production area and supporting the entire shift of Restaurant, Swedish Food Market and Bistro.
• Assist in forecasting and purchasing of food and good supply.
• Ensure an efficient operation by monitoring man-hours roster closely and supervise activities of co-workers in the Kitchen. 
• You look into waste management, portioning and kitchen production as part of a continuous effort to improve the efficiency of the operations.
• Ensure that facilities of kitchen conform to safety & sanitary regulations and HACCP standards. Ensuring food safety procedures are carry up as and when.
• Assist in menu implementation and launches.

As an AI research engineer, the candidate will work on an automatic disassembly for EoL waste management. The candidate will assist in:

• Research and evaluate state-of-the-art open and closed-source LLM models and Retrieval-Augmented Generation (RAG) techniques
• Process unstructured technical documents from automotive and EV products to extract relevant text and images using multi-modal LLM
• Assist in developing and refining LLM and RAG models to improve performance, accuracy, and efficiency.
• Collaborate with the team to integrate AI models into broader systems or applications, considering scalability and deployment strategies.
• Document findings, methodologies, and outcomes, contributing to internal reports and potentially patent applications.
• Engage in team meetings and contribute to brainstorming sessions aimed at driving project success.

As a robotics research engineer, the candidate will work on developing a new testbed towards automation autonomous disassembly process in e-waste management. The candidate will assist in:

• Development of the testbed to integrate sensors, robots, conveyor belts, workbench, controllers, etc.
• Programing and integrating industrial robots to perform tasks such as pick-n-drop and execution of disassembly action.
• Development and maintenance of prototype applications based on controllers such as Raspberry Pi and Arduino
• Improving trajectory planning algorithms to ensure high throughput of operations such as pick-n-drop
• Developing automated robot trajectory planning for robotic 3D scanning and disassembly, and automated generation and execution of disassembly actions.
• Closely communicate with other teams and presentation slides

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be full time for 44hours per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

Your main missions and responsibilities will be:

• Rolling out Hotel Management Agreements and Hotel Franchise Agreements based on standard process
• Negotiating with owners and legal advisors of Hotel Management Agreements, and Hotel Franchise Agreements and all related documents
• Preparing and adapting template documents related to the management and franchising of hotels in different legal environments and jurisdictions
• Following-up on related legislation changes with the support of external advisors
• Cooperating with the compliance team in relation to KYC review process for hotel management deals and other related compliance matters
• Providing legal support to management operations teams
• Engaging with external legal counsel to address foreign jurisdiction legal matters (corporate legal requirements, due diligence, registration requirements, etc.)
• Ensuring documents are compliant with Accor Group policies & procedures and maintaining an understanding of the impact of any changes in Accor Group policies, organizational structure, and procedures
• Preparing and implementing branded residences related documentation based on standard process
• Ensuring and implementing due diligence in relation to Hotel Management Agreements and Hotel Franchise Agreements
• Liaising with Accor Group departments in relation to intellectual property matters
• Preparing and implementing technical support documentation regarding hotel development projects
• Liaising with other departments involved in the development and operation of hotels (e.g. IT, Technical, Distribution, Loyalty, Sales etc.)

We’re looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient. 

As a Payment Operations Analyst, you'll be driving our analytics efforts in the Payment Operations product team that balances the work between making our payment rails frictionless, borderless and enabling a smooth customer payment experience. You’ll also be a part of a wider team of over 100 Analysts! You’ll get to collaborate on cross-team projects, develop technical skills and bring ideas about how we can improve analytics across Wise. 

Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission! 

Your mission:

At Wise our mission is Money Without Borders - instant, convenient, transparent and eventually free. Whether our customers are sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make their lives easier and save them money. 

Here’s how you’ll be contributing to the Payment Operations team:

• You’ll expose the vast data on our processes to the product teams across Wise in a meaningful and actionable way in which people can proactively access the information without friction or need for analyst assistance

• Proactively contribute to, own, create, track key metrics and results  for your product team, keeping them accountable throughout the quarter

• Support senior analysts by conducting research, preparing reports, and visualisations

• Work with operational leadership in coming up with new features for automating and reducing our workload, preventing our financial risks and overall making our customer experience smoother

• Building the framework for managing risk, customer and payment agent experience

• Drive the discovery phase by scoping new opportunities and suggesting initiatives on Payment Operations through meaningful insights

• The role requires collaboration with Product, Engineers and Operations Team

This role will give you the opportunity to: 

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

• Create value from extensive datasets. We have millions of customers, a global set of payment infrastructure and a complex product that customers can use in different ways. There is a tonne of value left to unlock from this data!

• Influence the team’s direction. Analysts at Wise enable data-driven decision making and have a large impact by helping their teams to decide what to work on.

• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists and product managers that you will work with and learn from.​​​​​​

• Meticulous handling of clinical specimens.
• Perform specimen registration accurately and timely into the Laboratory Information System.
• Understand clinical and test terminologies.
• Adhere to procedures in specimen management, including centrifugation, storage, retrieval and disposal.
• Possess good time-management skills.
• May be rotated to other lab locations or shifts, as necessary.
• Attend to incoming calls and general enquiries from clients in a professional manner.
• Ensure customer satisfaction by extending responsive and meticulous support.
• Attend to clients queries and problems diligently and timely.
• Ensures the discharge of duties and responsibilities with diligence.
• Observes PDPA (Personal Data Protection Act) guidelines and chain of custody of specimens.

• Support in the effective execution of corporate/special projects.
• Perform phlebotomy service onsite and build a strong phlebotomy team (in-house & locums)
• Establish a smooth workflow to manage specimen reception
• Displays a high level of professionalism and quality standards at all times.
• Manage clients relations as well as service issues arising from assigned projects
• Maintain consistent service and productivity in an demanding work environment
• Handle escalated complaints cases to ensure satisfactory service recovery and corrective action is taken
• Maintain a safe and clean working environment by adhering to safety procedures and regulations.

SUMMARY OF POSITION OBJECTIVES:

Reporting to the Laboratory Manager, this position will be required to perform a variety of laboratory tests and procedures to assist in prevention, diagnosis, treatment of diseases as well as patients monitoring with the clinicians. These tests have a wide range of disciplines, not limited to molecular biology, biochemistry, haematology, immunology, serology and microbiology.

POSITION OBJECTIVES

• Duties include working in pre-analytical, analytical, maintenance and troubleshooting of laboratory instrumentation, technical validation and inventory management.
• Operates and maintains sophisticated instruments and equipment used in the laboratory.
• Able to properly set up, calibrate, maintain, operate and shut down the analytical instruments.
• Perform all procedures in accordance with laboratory Standard Operating Procedures (SOPs).
• Ensure compliance with all requirements of the Laboratory Safety Manual.
• Ensure that “critical value” is reported and received by appropriate personnel as well as resolve queries from customers.
• Maintains competence in Laboratory Information System (LIS).
• Maintains a safe and clean working environment by adhering to safety procedures and regulations.
• Participates in Quality Improvement Programs essential to ensure that laboratory testing is accurate, timely and meets customer needs.
• Perform phlebotomy and onsite screening support as required.
• Any other duties as assigned by Laboratory Manager.

Medical Technologists may be assigned to work and/or specialise in the following disciplines:

• Molecular diagnostics – study and techniques used to identify and analyse nucleic acids such as DNA, RNA or proteins at a molecular level for diagnosis of a particular disease or condition.
• Clinical biochemistry - analysis of body fluids such as blood and urine to diagnose, treat and monitor diseases by interpreting the level of different chemicals in samples.
• Haematology – the study of blood cells and their formation in health and disease, and investigating coagulation factors and disorders.
• Immunology - the study of the body's immune systems, functions and disorders and its analysis.
• Serology - the study of blood serum for diagnostic identification of antibodies.
• Microbiology - culturing and identifying micro-organisms and determining antibiotic susceptibility.

EVOLUTION:

In a fast growing group, employees are frequently being offered increased area of responsibility.