The Membership Manager / Executive is responsible for overseeing Defence Collective Singapore’s (DCS) membership. As a key member in the Membership team, this role is crucial in fostering community engagement and advocacy through membership.

Defence Collective Singapore (DCS) is the parent company of Singapore Discovery Centre, Singapore Navy Museum, Singapore Air Force Museum, and upcoming brands to be subsumed under the DCS umbrella in near future.

Key Responsibilities:

Membership Management:

• Develop and implement innovative membership strategies to attract, engage and grow DCS members, with the end goal of cultivating advocacy.
• Collaborate with both internal stakeholders and external partners to create desirable value propositions of the membership. That includes member benefits, user experience at various touchpoints and loyalty programme.
• Manage the day-to-day operations of the membership programmes, including acquisition, retention, renewals, benefits, member app, as well as database management and analysis.
• Build and maintain strong relationships with members through personalised communication and a calendar of creative events, to foster a positive, engaging, and impactful member experience.

Qualifications:

• Bachelor's degree in Event Management, Business, Marketing or a related field.
• For Manager position, 3-5 years of working experience, with a focus on membership and loyalty programme.
• For Executive position, fresh grads are welcome to apply.
• Strong organisational, analytical and project management skills.
• Excellent written and verbal communication skills.
• Great attention to details; with a flair for aesthetics.
• Competent with a strong marketing acumen, result-oriented and with a passion for impactful member engagement.
• Creative, cheerful and fun-loving!

JOB DESCRIPTION:

Financial Accounting & Reporting:

• Manage and review of entity-level and preparation of group consolidated financial statements, and management reports, ensuring accuracy and compliance with relevant accounting standards and group accounting policy.
• Ensure timely submission of monthly, quarterly, and annual financials
• Ensure intercompany transactions are reconciled and eliminated for consolidated accounts
• Ensure all balance sheet schedules are reviewed and reconciled
• Work closely with the Shared Service Team, providing inputs and guidance on workflow and accounting treatment for new business arrangements; set expectations on recurring deliverables from the Shared Service Team to ensure quality and timeliness of outputs
• Coordinate audit process, liaising with auditors and preparing required documents

Tax – liaise with tax agents and handle tax submissions

Quarterly board meetings - Assist Finance Business Partner (“FBP”) in coordination and preparation of board meeting materials, including quarterly financials and operational performance updates

Budgeting & Forecasting:

• Support FBP in budgeting and forecasting activities, including preparation, analysis, and monitoring of actual performance against budget.
• Support FBP in providing insights into variances and recommend corrective actions as needed.
• Preparation of cash flow forecast and projections to monitor available cash balance and assist in treasury activities to minimize interest expense and maximize interest income, estimate capital requirement based on cash collection patterns and budgeted spendings.
• Handle operational debt management activities such as initiation & monitoring of drawdown/repayment of debt facilities, debt schedules preparation and maintenance

Financial Analysis & Decision Support:

• Prepare financial analyses to support business decisions, providing insights into key financial metrics and operational efficiencies.
• Support ad-hoc analysis and reporting requests, aiding in the development of business strategies and initiatives

MOM Primary Care Plan Business - Review of GIRO deduction and Corporate refund schedules prepared by the Shared Service Team, to ensure timeliness and accuracy of deduction and refund.

Doctor’s fee Computation, Payout, Automation, and System Maintenance:

• Preparation of monthly resident doctor’s fee computation and ensuring adherence to payout timeline
• Assist Finance Business Partner (“FBP”) to ensure accurate alignment, mapping, and processing of doctor’s fee computation across all Specialist Businesses within HMI Group (HMI Medical Centre, Eagle Eye Centre, The Orthopaedic Practice and Surgery, Advance Urology Associates)
• Maintain accurate records and reconciliations related to doctor’s fees and liaison with doctors / other departments for onboarding of new doctors and mapping of new codes.

Other projects:

• Assist FBP in system integration projects – ie. Clinic System to Accounting System;
• Assist FBP in Pricing/ coding projects for Specialist Care Businesses – ensure proper coding structure and item code mapping to the Accounting System to allow accurate accounting of revenue and cost of sales;
• Assist FBP in system setups and liaison with System vendor, Shared Service Team and other departments for inputs required for generating of Department P&L

Internal Controls & Compliance:

• Ensure strong financial controls are in place to safeguard company assets and ensure compliance with internal policies and regulatory requirements.
• Identify and implement improvements in accounting processes and controls, ensuring alignment with best practices.

Team Collaboration & Mentoring:

• Work closely with cross-functional teams to streamline financial operations and improve reporting accuracy and timeliness.
• Mentor junior team members, providing guidance on best practices and fostering a positive and collaborative working environment.
• Any other duties as assigned by the HMI Group CFO and Finance Business Partner.

Job Title: SAP Project Manager

Job Description: The candidate shall have experience managing complex ERP implementation projects and shall have experience in supporting pre-sales. Able to communicate and manage CXO independently.

Responsibilities:

• Overseeing and coordinating the people, resources, and processes required to deliver new software or upgrade existing products.
• Identifying the requirements for new software programs and translating product requirements into work items that the team can perform.
• Managing teams of software developers that design and create software applications and web services for clients
• Delegating duties, establishing development standards, and creating a budget and timeline for the project
• Collaborating with upper-level management and developers to ensure that software applications meet business objectives.

Requirements:

• Degree in Computer Science or Information Technology.
• Looking for at least 8 years of relevant experience in SAP - Finance / Logistics / ABAP related projects.
• Proficiency in programming languages such as Java, C#, C++, HTML, SQL, and JavaScript will be advantageous.
• Experience in SAP software implementation, development and support is a must.
• Experience in managing SAP software development and implementation is a must.
• Knowledge of AWS, TCP/IP, database management, and product development.
• Understanding of software development methodologies, frameworks, and technical problem-solving skills
• Strong leadership, project management, and coordination skills to oversee various team members, including frontend and backend developers, quality assurance engineers, and project managers.
  

Reporting to the Assistant Plant General Manager, this position will drive the establishment and execution of plant business targets. The role encompasses leading as a Project Manager for the introduction of cutting-edge production technologies and managing plant challenges with strategic support from Japan Headquarters (HQ). This role will be instrumental in the commissioning and commercialisation of new production lines.

Responsibilities:

• Manage plant operations, technical, and laboratory-related issues essential for seamless plant operations
• Cultivate and enhance team members’ expertise and capabilities, driving the continuous implementation of the Plan-Do-Check-Act (PDCA) cycle across all departments
• Strategically manage the commissioning and commercialisation of new plant projects
• Responsible for defining project scopes, objectives, action plans and performance measuring criteria, and ensure the completion of project deliverables according to required standards and expectations
• Support design reviews and manage change processes for new plant initiatives
• Lead task forces and collaborate with HQ in Japan to overcome plant challenges
• Oversee comprehensive analysis, reporting, and follow-up on plant challenges and countermeasures
• Innovate and implement transformative work process enhancements
• Instill a culture of heightened safety awareness among all plant members
• Ensure flawless trial operations through rigorous preparation and execution oversight

Requirements:

• Bachelor’s degree in Chemical Engineering with 10 to 15 years relevant working experience in elastomer plant operations
• At least 5 years of working experience as a Process Engineer in an elastomer plant will be preferred
• R&D experience in elastomer production technology is advantageous
• Effective team player, strong leadership and communication skills
• Self-motivated, independent and resourceful
• Proficient in Microsoft Office applications
• Proficient in Japanese language as the role is required to collaborate closely with counterparts and understand the Company policies and standards from Japan HQ
• Willing to work in Jurong Island

Be customer and business focused, set the vision with project stakeholders

Manage the development of all project activities from the initiation to the closure, covering the scope of all Functions

Develop, with the Project Team, the Project Management Plan and keep it up to date during the life of the project. Tailor the project plan in line with project goals, look for efficiency opportunity

Define and manage the project budget, resources, and schedule

Organize, lead, and motivate the project team and synchronize the team with the other teams

Challenge the functions to take ownership of the project objectives

Lead the decision-making process at the project level and at the right time

Apply risk management techniques to identify the risks and issues, and implement effective risk response plans

Manage the overall project planning, organize arbitration and, in the event of deviation, propose and implement corrective actions

Provide the project evaluation and project status to management on a regular basis

2-3 years minimum in project management of electromechanical and/or electronic products

Minimum bachelor’s degree in electro-mechanical / electrical / electronic engineering

Industrial products’ knowledge is preferred

Development and understand business cases, basic financial knowledge

Strong organizational and interpersonal skills within cross-functional environment, resolving conflicts to achieve results

About the Company

The company is a global company that emphasizes personal and professional growth through exciting rotations and development opportunities, aiming to fuel your career aspirations while giving you comprehensive business exposure. They are committed to fostering an inclusive work culture where diversity of thought and approach strengthens their team. Additionally, they offer competitive compensation and benefits to recognize and reward your contributions, improving your quality of life with support for medical, dental, and recreational needs.

About the Role

In this role, you will be a key player in our audit department, responsible for conducting audits and reviews of our global group of companies according to the annual work plan approved by the Audit Committee. You will work both independently and as part of a team, leading audits and supervising other team members as needed. Your role will involve utilizing audit software such as Galvanize Highbond and analytics tools like ACL to assess risks and operational effectiveness. You will also engage in consultancy projects including post-investment reviews, control self-assessments, process improvements, and digitalization efforts. Occasionally, you may be required to perform investigations based on management requests. Additionally, you will be tasked with proposing and implementing enhancements to internal audit processes to ensure continuous improvement.

Skills and Experience Needed

To be successful in this role, you should hold a good degree or higher qualification from a recognized university, preferably in IT, Accountancy, or Finance. You will need at least 8-10 years of experience managing audit assignments in a multinational organization, with recent experience in a Big 4 firm considered advantageous. Experience working with data analytics in your audits will be a strong advantage for the role.

You should be proficient in Microsoft Office Tools, including Word, Excel, PowerPoint, and TEAMS, and have experience with Business Intelligence tools such as ACL, IDEA, Python R, QlikView, or Power BI. Familiarity with new technologies and robotics tools, including RPA and NLP, is expected. Strong data analytics, scripting, or programming skills for managing and analyzing large data volumes are essential, along with experience in designing dashboards and reporting.

Other important qualities include being proactive and resourceful with excellent problem-solving skills, the ability to maintain a detailed yet broad perspective on assignments, and a strong governance mindset focused on continuous improvement. You should be adaptable, keep up with new technologies, and have a strong drive for results, effectively managing strict timelines and work pressure.

To apply online please use the 'apply' function (EA: 94C3609/ R1439933 ).

Meranti Power Pte Ltd, a fully owned subsidiary of Energy Market Authority, is establishing a multi-discipline project team and corporate team to facilitate and ensure timely implementation of power generating station projects and thereafter, operation and maintenance of the power generating station.

We are seeking a dynamic and experienced Corporate Communications Manager to join our fast-paced startup. The Corporate Communications Manager will report to Principal Manager, Human Resource and possess strong track records in corporate communications, with the ability to design and execute policies and processes from the ground up. The Corporate Communications Manager will be responsible for hands-on execution of Meranti Power’s opening ceremony, setting the tone for our internal and external corporate public brand image.

You will play a key role in shaping the communication strategies, liaison with media, copywriting, editorial support, website development and content management, internal and external corporate branding, events management, vendor management and crisis management.

Key Responsibilities:

• Develop and implement comprehensive corporate communications strategies to promote the company's brand, mission, and values.
• Establish and formalize communications policies and procedures, ensuring alignment across all levels of the organization.
• Design effective internal and external communications strategies to support company objectives, including crisis communication and reputation management.
• Plan, coordinate, and execute the opening ceremony, ensuring seamless event logistics, media engagement, and stakeholder communication.
• Lead the development of speech content, presentations, and any promotional materials for the ceremony.
• Oversee the planning and execution of corporate events such as Opening Ceremony Day activities, ensuring the smooth operation of all communications-related aspects, including media coverage, internal and external announcements, and guest management.
• Foster strong communication channels between different teams, providing clear updates and ensuring alignment with organizational goals.
• Design and implement employee communications programs, including website development, intranet updates, and town halls.
• Manage the company’s public relations efforts, including media relations, press releases, and proactive outreach.
• Craft messaging for both digital and traditional media, ensuring consistency with brand identity.
• Engage with stakeholders, including investors, customers, and media outlets, to build and maintain positive relationships.
• Strengthen the company’s brand identity through consistent messaging across all platforms and communication channels.
• Ensure that all communication materials reflect the startup’s innovative, energetic, and professional image.
• Track and evaluate the effectiveness of communications strategies and initiatives, providing reports to leadership on outcomes.
• Adjust communications efforts based on insights and feedback, ensuring continuous improvement.

Requirements:

• Education in Communications, Public Relations, Marketing, or related field.
• 3+ years of managerial experience in corporate communications, preferably in a startup or fast-paced environment.
• Proven experience in organizing and managing large events, including corporate ceremonies and public engagements.
• Exceptional written and verbal communication skills, with an ability to communicate complex ideas clearly and concisely.
• Ability to work independently and collaboratively in a team-oriented environment.
• Strong organizational and project management skills, with the ability to prioritize multiple tasks and deadlines.
• Hands-on attitude with a willingness to manage execution details in addition to strategy development.
• Willing to work in construction site office during construction stage and Jurong Island. (Morning transportation pick-up points available at different parts of Singapore.)

Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”), you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

We are a rapidly growing company in the field of e-commerce, well known in the wedding and party related industry, with a huge following on various digital platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.).

Position Summary:

Reporting to the Marketing Manager, Influencer Marketing Manager will manage our Influencer strategy across gifting, events and activations, and social content. You will be responsible for the development and performance of influencer marketing campaigns across social and offline channels.

You will also build-up and manage our growing Influencer team, optimizing and scaling our existing programs, work closely with our in-house Creative team to drive impact across all social channels, and be responsible for establishing and building relationships with key industry partners on social platforms.

Responsibilities:

• Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven, and holistic view of influencer marketing encompassing nano, micro, macro influencers, content creators.
• Continue to nurture our existing influencer community while looking to expand into new demographics and strengthen influencer relations by managing day-to-day communication with influencers via email, phone, text, etc.
• Maintain talent relationships and create connections with new partners through mailings, giftings and outreach on brand initiatives, building close relationships that create alignment and transparency.
• Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social, communications and editorial teams.
• Manage influencer marketing forecast, budget, and optimizations based on business needs.
• Measure success of social media activations through KPIs and forecasting.
• Develop and manage an Influencer calendar that we can leverage across all our social channels.
• Stay on top of pop culture, social media, influencer trends, as well as emerging technologies and social media platforms and platform updates.

Requirements:

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or PR in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.

Position Summary:

IT Program Manager will be responsibleto lead the company level IT programs. One such program currently running is the rollout of a global SAP template across various locations.

Based in Singapore, the ideal candidate will have functional background in SAP (PP, QM, SD, MM, or FICO), but will focus exclusively on project management responsibilities, including vendor management and project governance.

This role will involve managing the rollout globally, ensuring adherence to timelines, budgets, and scope.

The ideal candidate will have 14-18 years of total experience, with significant exposure to SAP projects.

Key Responsibilities:

1. Project Management:

• Lead the project management of the global SAP template rollout, focusing on planning, execution, and monitoring of project deliverables.
  • Oversee the implementation of SAP PP and QM modules within the global template framework across multiple countries.
  • Develop and maintain project plans, schedules, and budgets to ensure the successful and timely completion of the project.
  • Identify, mitigate, and manage project risks, issues, and dependencies to ensure smooth delivery.

2. Vendor Management:

• Serve as the primary point of contact for vendors, managing relationships and ensuring they meet contractual obligations.
• Oversee vendor performance and hold regular reviews to ensure project requirements and timelines are met.
• Negotiate with vendors as needed to ensure project goals are achieved within budget and scope.

3. Stakeholder Management & Communication:

• Provide regular project updates to senior management and key stakeholders, ensuring clear communication of project progress, risks, and any required decisions.
• Collaborate with cross-functional teams, including regional teams from various locations, to ensure alignment with business objectives.
• Facilitate communication between the global and local project teams, focusing on project logistics and delivery.

4. Global Template Rollout:

• Ensure the successful rollout of the global SAP template across multiple regions, aligning local requirements with the global strategy.
• Ensure consistency and quality in the implementation process across all regions involved.
• Support other global and regional rollouts as required.

5. Project Focus:

• Focus solely on project management tasks (timeline, budget, resources, risk management), leveraging existing resources to handle the functional and technical requirements.
• Coordinate with business analysts, solution architects, and technical teams to ensure alignment without needing to act as the conduit between business and technical teams.

Position Requirement

1. FORMAL EDUCATION:

Required:

• Bachelor’s degree in information technology, Business Management, or a related field.
• PMP or Prince2 and SAP – certifications are mandatory

2. KNOWLEDGE & EXPERIENCE:

Required:

• 14-18 years of total experience in SAP-related projects (functional and/or project management).
• SAP functional background in one or more of the following modules: PP, QM, SD, MM, or FICO.
• Proven experience in managing large-scale SAP projects, particularly across multiple regions.
• Strong vendor management experience, with a proven ability to manage third-party deliverables.

3. TECHNICAL/SKILL REQUIREMENTS:

Required:

• Excellent project management skills with the ability to drive large, complex projects to successful completion in a fast-paced environment.
• Understanding of SAP systems, particularly with a functional background in SAP PP, QM, SD, MM, or FICO.
• Strong leadership, problem-solving, and decision-making capabilities.
• Excellent communication skills, particularly with stakeholders across various levels and regions.
• Ability to manage multiple workstreams and ensure project alignment with global strategies.
• Willingness to travel as needed.

4. Travel Requirements:

• To travel frequently.

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience and a winning attitude.

We are looking for a Senior Manager Parts Coordination Management (m/f/d) to join our team.

The preferred location for the position is in Hamburg (Germany), but also Hørsholm (Denmark) or Pandan Crescent (Singapore) are possible location.

What you will be doing

As Senior Manager you will be responsible for overseeing the shipment and replacement procedures. More importantly you will be responsible for providing guidance, instruction and training to inspire the parts team to perform at their optimum. You should create a cohesive team that works efficiently to ensure a flawless customer experience related to ANCS part deliveries. The team operates from various country locations among them Germany, Denmark, Netherlands, Norway, Italy, USA, Singapore, Korea and China.

As PCM Manager you will:

• Provide overall leadership and administrative management for approximately 25 to 30 team members which includes:

o defining roles and responsibilities

o conducting performance reviews, development discussions and target settings

o participating in salary planning

o promoting professional growth through timely performance feedback, coaching, and counselling

• Work across teams on developing and implementing delivery processes, ensuring one global aligned way of working

• Work towards continuous process improvements and overall process compliance

• Support cost reduction efforts, and identify cost take out

• Organize reporting and controlling

• Define strategy and operational objectives for the team, clear team goals and KPIs

• Ensure the transfer of knowledge within the team

• Ensure the highest level of quality and response time for part deliveries

• Oversee day-to-day teams' operation and performance

• Create a healthy and motivating work environment

• Cooperate with relevant internal and external stakeholders.

• Work in accordance with business as well as quality, health, safety, and environmental guidelines

Success measures:

• Sales & Margin

• Working Capital

• Response Times

• Customer satisfaction

• Employee Satisfaction

To be successful in this role, we expect you to have:

• Technical or commercial studies with corresponding professional experience, preferably experience in leadership role with decentralized teams

• Great interpersonal and communication skills (across cultures and functions)

• Ability to create and maintain a healthy and motivating work environment

• Critical thinking and problem-solving skills

• Quick decision-making skills

• Sense of ownership and pride in your performance and its impact on the company’s success

• Team player

• Good time-management skills

• Customer centric mindset

Other qualifications/skills include:

• experience with process development and optimization

• In-depth SAP knowledge

It’s a plus if you:

• are familiar with the maritime business and regulatory environment

• have knowledge of the NACOS Core product portfolio

In this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel approximately 40%, even though most of the meetings are held virtually.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Role and Responsibilities

• Oversea the Program Management Office, PMO for NBS
• Champion annual work planning reviews with stakeholders, from budget to agreement with users
• Manage and operationalize demand management process with rigor in governance & compliance
• Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
• Establish and implement standards and guidelines on project management practices, costing etc; couple with on-going operational efficiency improvement within PMO functions
• Provide training and guidance related to project management standards and project monitoring
• Initiate & implement process improvements to aid demand and delivery fulfillment, marksmanship & performance dashboard
• Support program/project audits

Requirements / Qualifications

• Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
• Proficient in Microsoft Office Excel & Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous
• Proficiency in Tableau Reporting will be advantageous
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
• Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
• Experience with documentation work products including manuals, SOPs, training aides and process documents
• Ability to manage multiple project activities at the one time and excellent prioritisation skills.
• Excellent professional written and verbal communication skills, plus effective interpersonal skills.
• An active Project Management Professional (PMP) certification (or ability to obtain within 6 months)
• Experience with project management methodology and knowledge of the system development life cycle (SDLC)
• Degree holder with 7 to 10 years of relevant working experience or Diploma holder with more than 10 years of relevant working experience

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

We are seeking a Chat Software Manager to join our dynamic team and play a key role in leading our technical initiatives and team management. This position offers an exciting opportunity for an experienced professional to oversee the development and management of chat software systems while ensuring strategic partnerships and successful project outcomes.

Key Responsibilities

1. Technical Leadership: Lead the tech team in developing, deploying, and maintaining reliable and innovative chat software solutions.
2. Project Management: Oversee project planning and execution to ensure timely delivery of high-quality results that align with business goals.
3. Business Negotiations: Conduct and manage negotiations for major projects, ensuring contracts protect organisational interests and foster successful partnerships.
4. Market Analysis and Strategy: Monitor industry trends to provide insights and strategies that align technology solutions with market opportunities.
5. Team Development: Build and nurture a high-performing tech team through recruitment, mentoring, and fostering a culture of collaboration.

Requirements

• Bachelor’s degree or higher in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in software development or related fields, with at least 3 years in a leadership role managing technical teams or chat software systems.
• Strong technical expertise with Java or Golang and familiarity with Linux systems, MySQL, and micro services architecture.
• Proven experience in designing scalable and secure chat systems, utilising real-time communication protocols like WebSocket or gRPC.
• Strong ability to lead technical teams, enforce best practices in coding and documentation, and align technical solutions with business objectives to deliver innovative and high-quality projects.
• Bilingual proficiency (English and Mandarin) is preferred to liaise with Chinese counterparts effectively.
• Strong knowledge of chat software technology, market trends, and best practices.
• Demonstrated ability to lead business negotiations and manage contracts for large-scale projects.
• Candidates who are Singapore Citizens or PR holders are preferred.

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

Able to perform skin and body analysis for new and existing customers

Exposures to a diverse range of beauty treatments, including skin, face, body, slimming, hair removal, skin whitening etc

To assist in managing the day-to-day Operations of the business with a focus on all service and operational logistics of the reservations and reception

Makes professional recommendations on products, treatments and service packages to customers

Responsible for staffing, staff development and training

Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation

Arrange training programs and skill upgrading courses for company staff

Responsibly for Sales and achieving Sales KPI and target

Regularly evaluates business processes, procedures and systems, makes recommendations as necessary

Manage customers complaint on a timely manner

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

JOB SUMMARY

To undertake the primary responsibility of the digital and marketing communication efforts to support revenue generation, brand engagement, and sales strategies. This includes the implementation and execution of integrated marketing strategies and ensure the upkeep of the hotel’s brand and image.

JOB DUTIES AND RESPONSIBILITIES

Marketing Communications

• Manage marketing and related communication needs of the hotel ranging from preparing marketing brochures & collaterals to creating online content while complying with brand requirements, to deliver brand reputation growth and drive the business objectives.
• Identify media opportunities, develop and manage media relationships, identify and drive creative news-making opportunities including blogger and influencer management.
• Monitor coverage of the company and key industry developments across print, online, broadcast and social media platforms, as well as track the performance of media communications efforts.

Branding / Advertising / Marketing Collaterals

• Enhance brand awareness and maintain a consistent image internally and externally.
• Support marketing initiatives across offline and online platforms to strengthen the hotel’s reputation in the media and community through various campaigns.
• Identify suitable online partnership and advertising partners to work with to amplify the brand.
• Create and curate marketing materials, including brochures, promotional items, and maps, for promotions, events, property tours and conferences.
• Draft and refine communication pieces such as press releases, presentations, and letters.

Media Relations / Media Clipping / Reports

• Prepare media releases and coordinate dissemination of press kits.
• Handle media enquiries, consistent updates to establish good relations with media.
• Support media relations outreach efforts, including pitching ideas and events, interview facilitation, and media tours.
• Coordinate on-property visits from media, including reservations, amenities, special requests, and dining.
• Update press database, digital library, and press clippings including list of all media contacts and media distribution lists (e.g., contact information, magazine circulation and demographics).
• Assist with on-site media relations for local events, marketing/promotional events, and other press functions.
• Monitor media coverage and other external factors to identify potential or actual problem areas and opportunities.

Digital Marketing

• Develop and implement e-marketing initiatives to increase revenue and conversion.
• Establish and implement the hotel’s annual advertising plan for all digital channels
• Assist on matters related to creative and media planning for display campaigns.
• Ensure brand and marketing messages on online channels are consistent with overall marketing activities (i.e. special promotions/offers etc.)
• Review and monitor hotel’s primary competition set on a regular basis online and ensure/maintain competitiveness and “web appeal”.

Website Management

• Position the hotel’s website as the priority channel of online distribution and optimise the hotel’s overall digital presence.
• Responsible for updating content and managing inventory of the dining websites for Java+, Wan Hao Chinese Restaurant and Crossroads as well as retail events such as Mooncakes, Festive and Chinese New Year.
• Ensure accuracy of the content and presentation on the websites, third party portals, directories and websites where the hotel is listed and/or distributes inventory.
• Work closely with Marriott Digital Services (MDS) to deploy website enhancements and functionality upgrades.

Search Engine Marketing / Optimisation (SEM / SEO)

• Responsible for driving room revenue using Paid Search Optimisation and running online campaigns via third party vendors including PLUS, ADARA, Google Adwords, Expedia Travelads and Booking Network Sponsored Ads.
• Implementing SEO best practices to improve website ranking and drive organic traffic.
• Monitoring and analyse the performance of digital marketing campaigns using tools like Google Analytics, PLUS Platform and prepare reports to measure effectiveness and ROI.
• Review the ranking of the hotel website on search engines, and update the hotel website with relevant search terms and adequate keyword frequency to ensure that the hotel website gets the best possible natural page rank in the languages available.
• Update and optimize meta descriptions and tags.

Assist on any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• At least 2 years of relevant experience in full spectrum of Hotel's Marketing background.
• Bachelor degree in Marketing, Media, or relevant education.
• Knowledge of media production, communication, and dissemination techniques and methods.
• Able to start work within short notice period.

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

A. Overall Purpose Of The Job

The incumbent is responsible for developing and driving new businesses as well as account extension businesses of existing clients within the Assigned Segments, from lead generation through to close.

Main responsibility is to aggressively drive new and account extension businesses for the Singapore market through the development of sales strategies and tactical execution of action plans in order to meet the monthly, quarterly, and yearly allocated sales targets.

Incumbent will be part of the Singapore Sales & Marketing team and is required to ensure alignment of Sales strategies within the Singapore market. This is achieved through the direction of Managing Director Singapore & Middle East in conjunction with Sales activities, campaigns, and strategies in accordance with the International SOS Group Sales leadership team.

B. Key Responsibilities

a. Sales Targets and Strategies Execution

(i) Develop and execute activities that will enable the achievement of the assigned sales targets

· To achieve the assigned sales targets on a monthly, quarterly, and yearly basis.

· To prepare actions plans and schedules to identify specific targets and/or opportunities within the assigned sales verticals.

· To ensure the required number of sales calls/visits to prospects and existing clients are achieved.

· To work with Head of Marketing and Communications, Singapore to ensure consistent lead generation. To qualify and follow up on the leads and/or referrals resulting from field activities.

(ii) Plan strategies, jointly with Managing Director Singapore & Middle East and Head of Account Management & Partnerships, that support the achievement of assigned sales targets

· To identify business opportunities via prospect development and/or evaluating the changes within the market environment.

· To analyzedata of existing clients and determine the appropriate sales approaches to enable account extension and up-selling of additional services/solutions.

· To review and develop strategies with regards to the verticals and/or initiatives that has been assigned.

· To provide timely sales pipelines updates when required and with the ability to accurately project the estimated close won period of the identified opportunities.

b. Clients & Prospects Engagement

(i) Focus on client centricity

· To maintain and enhance client relationship by providing support, information, guidance and following up on required sales activities whenever is appropriate.

· To cultivate effective business relationships with identified economic buyers, influencers, technical buyers, and buyers to ensure buy-in of solutions.

· To ensure prompt response to clients and prospects queries, ensuring the correct expertise, knowledge and personnel are involved in the response.

(ii) Ability to develop opportunities

· To participate in relevant sales and/or marketing events as deemed required by Managing Director Singapore & Middle East.

· To identify and attend trade meetings, industry conventions and networking events hosted by business associations so as to network and obtain sales leads.

c. Sales Administration & Support

(i) Strong focus on administration

· To provide support to Client Services team to ensure client related documentation, invoicing and entries within relevant systems are being managed accordingly.

· To support Finance team to ensure working capital targets for the assigned clients are being well managed according to the assigned Finance targets.

· To ensure the accurate and timely updating of sales related details, information and sales calls/visits made within the existing systems (e.g. SalesForce.com).

· To adhere to the required sales processes, procedures, and protocols.

(ii) Collaborate with relevant teams

· To work with Commercial Services team to develop competitive pricing that will enable the winning of the opportunities that has been targeted.

· To work with other relevant teams whilst pursing opportunities with existing clients and/or prospects (e.g. Medical and Security team, Operations team, Assistance Centre team etc.).

· To liaise and work with Singapore team members as well as relevant Group and other countries functions on all sales related activities.

(iii) Pursue opportunities to improve

· Maintains professional and technical knowledge by attending internal and/or external education workshops, trainings, briefing sessions and/or external events as arranged by the Managing Director Singapore & Middle East.

· Display keen interest in participating in the scheduled Sales & Marketing meetings.

C. Job Profile

Required Skills, Knowledge and Competencies

· Strong consultative selling and/or value selling business knowledge, preferably within the Corporate, Government and/or Education verticals.

· Result oriented, displaying high passion, drive and motivation so as to achieve the assigned sales targets and Key Performance Indicators (KPIs). Ability to identify what to do when performance deviates from plan and execute corrective measures.

· Strong analytical, problem and decision making capabilities. Able to analyze the information in a given situation and recommend the best course of action.

· A self-starter who is able to work with minimum direction whilst possessing both the desire and ability to develop constructive ideas to react to the ever changing business environment.

· Exceptional written and verbal communication skills. Able to communicate and deliver client presentation with ease and flair.

· Persuasive, articulate and able to work with and influence people of different nationalities, personalities and across all levels.

· Display good cross functional skills, with the ability to collaborate and communicate effectively within a demanding and culturally diverse matrix organisation.

· Stress tolerance, able to do the job/task with minimal anxiety level.

· Hardworking, persistent and a dependable team player.

Required Work Experience

· At least 5 years in a sales representative role.

· Proven track record in business development and account management activities, selling complex B2B solutions to multinational companies in a fast moving and global 24/7 environment.

Required Qualifications

· Bachelor’s Degree, Business and Marketing majors preferred.

Travel / Rotation Requirements

· Singapore based, with occasional travels within Asia, depending on business requirements.

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Key Responsibilities:

1. Identify New Business Opportunities: Research and identify potential markets, clients, and strategic business opportunities. Analyze market trends, competitor activities, and customer needs to drive new business initiatives.
   
2. Develop and Implement Growth Strategies: Create and execute strategic business plans to achieve revenue targets and expand the company's client base. Collaborate with the marketing and product development teams to align business strategies with company goals.
   
3. Client Relationship Management: Build and maintain strong, long-lasting relationships with clients and partners. Understand client needs and provide tailored solutions to ensure satisfaction and retention.
   Act as the primary point of contact for key accounts and manage client expectations.
   
4. Sales and Revenue Generation: Develop and present compelling business proposals to potential clients.
   Negotiate and close business deals, ensuring favorable terms for the company. Meet and exceed sales targets and revenue goals.
   
5. Collaboration and Coordination: Work closely with internal teams, such as sales, marketing, and product development, to ensure successful project implementation. Provide feedback and insights from the market to help improve products, services, and overall customer experience.
   

Qualifications:

• Bachelor’s degree in Business Administration or a related field
• Proven experience as a Business Development Manager or similar role, with a successful track record of driving revenue growth.
• Strong understanding of market research, sales, and negotiation techniques.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in using CRM software and other business tools.
• Self-motivated, results-oriented, and able to work both independently and as part of a team.

Additional Requirements:

• Willingness to travel as needed to meet with clients and attend industry events.
• Multilingual - Must be able to speak fluently in English, Mandarin and Italian.
• A proactive approach to problem-solving and a strong desire to drive business success.

The Customer Voice & Insights Manager plays a critical role in championing the customer perspective.

This role is responsible for gathering, analysing, and interpreting data to provide actionable insights into customer behaviors, needs, and preferences.

The ideal candidate must have a strong background in data analysis and interpretation, customer research, and experience working with cross-functional teams to drive customer-centric decision-making and culture.

Insights from this role will enhance customer experiences at sales and service delivery touchpoints, inform product development, and support targeted marketing strategies.

The individual will be part of the Singtel's Enterprise Marketing & Innovations team.

Make an Impact by:

Customer Data Research & Analysis

• Uphold the governance & integrity of the Customer Experience practice ensuring consistency, quality, and alignment with Singtel’s values and customer expectation.
• Manage research partners to deliver customer experience (CE) research for the Enterprise Segment, ensuring accuracy, quality and timeliness of insights derived from unfiltered, genuine customer voices.
• Monitor and analyse key metrics such as Net Promoter Score (NPS) & Overall Experience (OE) scores to provide insightful analysis and identify areas of improvements.
• Drive targeted NPS and OE related to sales and delivery services.
• Drive, lead and engage relevant stakeholders to establish improvement actions, both at strategic and operational levels. Incorporate feedback loops to regularly review metrics and follow-ups on improvement actions.
• Drive annual CE target-setting exercise. Continuously improve the target setting framework to ensure it stays relevant to the transforming business structure and model to drive and ensure a sustained customer-centricity mindset across the organization.
• Lead quarterly review sessions with senior management to present customer experience insights and improvement action plans in tight partnership with appointed agency partner.
• Implement rigorous data governance protocols to maintain the quality and security of customer data.
• Support market intelligence and insights research initiatives to deeply understand customer needs, behaviours, and preferences by collecting, analysing, and synthesizing customer data across various touchpoints.

Continuous Improvement

• Conduct periodic review of existing research programme (e.g. questionnaires, survey methodologies, etc.) to ensure it stays up to date with industry best practices and implement necessary improvements.
• Drive any tender or RFQ exercises, where relevant, according to Singtel’s procurement guidelines to select the most suitable research partners.

Skills for Success:

• Degree in Business or Arts & Social Science
• Minimum 5-7 years of relevant experience, preferably in ICT or customer experience market research industry
• Strong analytical skills and ability to draw insights from research and translate to action planning for improvement leveraging deep experience in data interpretation and research methodologies
• Ability to manage complex and competing priorities, conflict management and resolution skills required
• Experience in managing cross-functional project
• Abilities to engage at senior management level and yet able to move the working levels
• Proficiency in tools like Excel, SQL, and data visualization platforms (e.g., Tableau, Power BI).
• Good to have experience in synthesising insights from various data sources, including customer feedback, usage data, CRM, and third-party research.
• Good to have experience in translating data into actionable recommendations to improve customer experience, enable sales pursuits and guide product roadmap development & innovation
• Good to be familiar with Medallia dashboard
• Good to be Certified Customer Experience Professional (CCXP)

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

Responsibilities:
- Potential to be trained and promoted to a supervisor role.
- Company provides structured training.
- No experience required

- Potential to be trained and promoted to a supervisor role

- Passion for the food and beverage industry.

Benefits:

- Annual leave (7 days).

- Sick leave (14 days).