Position Title: Assistant Outlet Manager

Location : Island Wide

Working Days : 44hrs per week including weekend and PH

Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Outlet Manager/

* Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

The Job:

• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings and internal meetings as necessary in order to support business development.
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and proactive thinking

The Requirements:

• Proven track record in developing and growing business with assigned portfolio of customers through RFQ, customised solutions selling
• Good understanding of sector trends in the freight forwarding industry
• Able to identify customer needs by gathering information and building long-term relationships through value creation

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Are you interested in helping shape Amazon’s growth story in the APAC region? We are looking for a high caliber finance professional who can use their use their influencing and analytical skills to drive financial analysis and insights to the next level.

The ideal candidate will have a passion for building analytical models and using their financial and business acumen to help drive the business strategy forward. S/he will partner closely with our Marketing and Deals/Events teams in Australia and Singapore to grow and engage our APAC customer base, improve the efficiency of our marketing investments and optimise our event performance. The successful candidate will be a self-starter who is comfortable with ambiguity, has a analytical, data-driven mindset, is detail oriented and will possess the ability to work well with and influence cross-functional teams across Amazon.

Ideal candidates will have the following strengths:

• Comfortable working independently in a fast-paced environment.
• The ability to translate large amounts of data into useful information and actionable conclusions.
• Ability to "connect the dots" across multiple areas to drive .
• Strong written and oral communication skills combined with the ability to meet tight deadlines and prioritize workloads.
• An understanding of finance issues in an operational environment of rapid growth.
• Solid business judgment.
• Strong business case modeling skills, including excellent knowledge of Microsoft Excel

This is a 12 month fixed term contract for maternity cover.

Key job responsibilities

• Financial Analysis & Business Case Development
• Independently drive deep dive analyses into marketing performance to generate insights and support commercial teams to improve business performance.
• Analyze performance for the business on a weekly, monthly, quarterly basis to understand drivers of performance. Synthesize findings for leadership.
• Build business case for any new opportunities, such as new programs, new measurement frameworks or incremental strategic investments.
• Develop the necessary reporting tools for understanding drivers of performance versus business case assumptions. Synthesize this information for key business reviews.
• Drive the financial planning process for one or more business lines through working with key stakeholders.
• Identify key financial risks and develop the framework and controls to mitigate these – link up with other Amazon teams where required.
• Own and manage financial framework and target setting for high value deal events

Basic qualifications

• 5+ years of finance or a related analytical field experience
• 5+ years of building financial and operational reports/data sets that inform business decision-making experience
• Experience performing ad hoc analysis using advanced Excel
• Experience building and managing financial models for business forecasting and problem solving

Preferred qualifications

• MBA, or CPA
• Knowledge of SQL/ETL
• CFA
• Experience communicating results to senior leadership

Branch Manager

4 days off a month (Every Sunday and PH off)
Working Hour: Weekdays - 11am to 8pm; Weekend - 11am to 6pm
Working Location: Far East Plaza
Salary Range: $ 2500 - $ 3300 + $ 200 Attendance Allowance + $ 1000 performance bonus + Overriding

Job Summary:

As the Branch Manager, you will play a dual role in overseeing the daily operations of the branch while also providing expert beauty advice and personalized service to clients. You will lead and motivate the team, drive sales, and ensure the branch operates efficiently and effectively.

Responsibilities:

A) Branch Management:

• Oversee all day-to-day operations of the branch.
• Lead, train, and motivate a team of beauty therapists, consultants, and other staffs.
• Ensure excellent customer service and resolve any client complaints or issues.
• Monitor and manage inventory levels, ordering supplies as needed.
• Develop and implement strategies to increase sales and profitability.
• Maintain the branch’s appearance and ensure all equipment is in good working order.
• Conduct regular performance evaluations and provide feedback to staffs.
• Ensure compliance with health and safety regulations.
• Manage the branch budget and financial performance.

B ) Beauty:

• Greet and assist customers in selecting and delivery effective treatments suited to their needs.
• Maintain an in-depth knowledge of the latest beauty products and trends.
• Meet or exceed sales targets and contribute to the overall store performance.
• Build and maintain strong customer relationships to encourage repeat business.
• Handle customer inquiries and resolve any issues promptly and effectively.

Requirements:

• Proven experience as a Branch Manager or in a similar managerial role in the beauty industry.
• Strong knowledge of beauty products and treatments.
• Proficiency in using management software and Microsoft Office Suite.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

- Data Analysis: Collect, analyze, and interpret marketing data to provide insights and recommendations for improving marketing strategies and campaigns.

- Performance Tracking: Monitor and report on the performance of marketing initiatives, including ROI, conversion rates, and key performance indicators (KPIs)

- Data Visualization: Create visually engaging reports and dashboards to present data-driven insights to the marketing team

- Team Leadership: Manage a marketing team, providing guidance, mentorship, and support, and ensuring they meet targets and objectives.

- Service Provider Management: Establish and maintain relationships with service providers

- Quality Assurance: Implement quality control measures to ensure products or services meet established quality standards and customer expectations.

- Cross-Functional Collaboration: Collaborate with other departments (e.g., sales, finance, customer service) to ensure operational processes support their needs

- Product Knowledge: Develop in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.

- Customer Engagement: Engage in professional and informative conversations to build rapport with potential customers and address their needs and concerns.

- Appointment Setting: Schedule appointments or follow-up calls for interested prospects or direct them to the appropriate sales representative.

- Complaint Reception: Receive and document customer complaints through various channels, such as phone, email, chat, or in-person interactions.

- Issue Resolution: Investigate and analyze customer complaints to identify the root causes and work to resolve them to the customer's satisfaction.

- Payment Record Management: Maintain up-to-date and accurate records of customer payments for membership dues, ensuring data integrity (for membership)

- Reporting: Generate reports and provide periodic updates on payment records, membership renewals, and related metrics to management.

AUTOMATION PROJECT MANAGER, AGV

Company background:

• One of Singapore’s established warehouse intelligence companies and has been the frontier of a logistics revolution, rewriting the rules of intralogistics and transforming warehouses across Asia Pacific with intelligent warehouse automation solutions.

Location: West (Benoi)

Working Hours: 5 Days Work Week, Mon to Fri (8.30am to 5.30pm)

Remuneration Package:

• Basic up to S$ 7000
• Mobile Allowance S$ 60
• Variable Bonus (~3 months)
• Flexi Dollars S$ 800

Job Responsibilities:

Project Planning and Management:

• Develop detailed project plans, including scope, timelines, resource allocation, and budgets.
• Define project objectives, deliverables, and success criteria.
• Coordinate and manage project activities to ensure timely and successful completion.

Stakeholder Communication:

• Act as the primary point of contact for all project-related communications.
• Provide regular updates on project progress, risks, and issues to stakeholders and senior management.
• Facilitate meetings and presentations to review project status and address any concerns.

Team Leadership:

• Lead and mentor project teams, including automation engineers, analysts, and other relevant personnel.
• Assign tasks, set expectations, and monitor team performance.
• Foster a collaborative and productive work environment.

Technical Oversight:

• Oversee the design, development, and implementation of automation solutions.
• Ensure that automation technologies align with organizational goals and standards.
• Collaborate with technical teams to troubleshoot and resolve technical issues.

Risk Management:

• Identify potential project risks and develop mitigation strategies.
• Monitor project risks and implement contingency plans as needed.
• Ensure compliance with all relevant regulations and standards.

Budget and Resource Management:

• Develop and manage project budgets, including tracking expenses and ensuring cost control.
• Allocate resources effectively to meet project requirements.
• Ensure that projects are delivered within budget constraints.

Quality Assurance:

• Implement quality assurance processes to ensure that automation solutions meet established standards and requirements.
• Conduct post-implementation reviews to assess project success and identify areas for improvement.

Documentation and Reporting:

• Maintain comprehensive project documentation, including project plans, status reports, and technical specifications.
• Prepare and present reports on project performance, outcomes, and lessons learned.

Requirements:

• Degree in Engineering, Computer Science, Business Administration, or a related field.
• Proven experience in project management, with a focus on automation or technology projects.
• Strong understanding of automation technologies, methodologies, and best practices.
• Proficiency in project management software and tools.
• Excellent organizational, leadership, and communication skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Relevant certifications (e.g., PMP, Six Sigma, or similar) are a plus point.
• Comfortable in working hybrid of clients site (Local / Overseas)
• Travelling out of Southeast Asia will be required (less than 6 times per year)

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

An Account Manager is in charge of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Are you as excited as we are when we talk about the storage and distribution of bulk liquids at our state-of-the-art tank containers and terminals located in key markets? Could this be the scene for your next career move? We are currently recruiting for a SHEQ Manager to join our SHEQ team.

Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk- liquid chemicals and food-grade products. With a fleet of more than 50,000 tank containers, STC is the only operator with its own worldwide network of 22 owned and joint venture depots. Our culture champions digitalization, collaboration and continuous improvement, as well as a commitment to a sustainable future.

What you will be doing

As a SHEQ Manager, you will be responsible to support Global SHEQ & Sutainability Director on the STC SHEQ strategy and objectives. To lead, develop and maintain STC’s SHEQ management programs and systems in the concerned region. To support line management in delivering SHEQ objectives

Job Responsibilities

SHEQ Manager region:

• Execute (in conjunction with line management) the strategic direction determined by the global director for the continuous improvement of SHEQ management program and systems.

• Advise line management and assist with the implementation of new or existing SHEQ-related legislation, rules and Company standards to include: fire prevention, health and safety awareness training, site inspections of Company and contractors’ sites.

• Lead safety incident investigations, provide SHEQ expertise during the investigation of Customer Complaints, provides support and expertise to line management, monitor corrective actions and ensure all documentation is updated.

• Take full responsibility for regional preparations and execution of periodic health, safety and quality assurance audits.

• Assist in managing vendors through improvements based on non-conformities, supplier audits and KPI’s.

• Advises line management on health, safety, quality and environmental matters and manages this process to ensure all advice is incorporated into day to day processes and operations.

• Guide regional management or project teams on SHEQ related projects and tasks as they arise to ensure SHEQ principles are integrated.

• Monitor, analyze and regularly report SHEQ trends & statistics of set critical performance indicators to the global director and to the local management team as agreed or required by applicable legislation, regulations, adopted Industry and SHEQ standards, programs or best practices.

• Advice pro-actively to and keep the global manager abreast of any suggestions for improvement, areas of concern etc. that need regional / global focus and/or follow up.

Reputation and branding:

• Pro-actively analyze, identify, report & share learnings with SHEQ Coordinators and/or STC employees regionally through regular communications to improve the organizations SHEQ awareness and performance.

• Further develop the safety reputation of tank container logistics and the organization’s HSE reputation by representing and participation in project teams or local industry organizations such as ITCO and CDI and SQAS.

Improve & develop SHEQ awareness and behaviour:

• Develop & implement SHE&Q related training and HSE awareness in conjunction with the global manager, to promote STC’s SHEQ principles & culture in the organization.

• Guide train & develop local management and local employees in the area of SHEQ to become competent.

• Pro-actively analyze, identify, report & share learnings with STC employees regionally through regular communications to improve the organizations SHEQ awareness and performance.

• Pro-actively report to global director and (local) management on the status, progress, achievements and concerns in achieving agreed objectives & deadlines;

Qualifications

· Bachelor’s degree required.

· Trained Internal Auditor ISO 9001 and / or ISO 14000, or willing to be certified;

· Knowledge of the logistical trade is an advantage.

· Minimum 4 years’ experience in logistics & transport industry;

· Operational and/or commercial experience preferred;

· Demonstrable experience in SHEQ (ISO 9001, ISO 22000, SQAS, IMPCAS);

What we offer

· A full-time and permanent role

· Working hours: 5 days’ work week (Monday – Friday), 9am to 5.30pm

· A competitive compensation package, including a 13th month

· Good flexible medical benefits for you and your family members

How to apply

· Complete the online application form and send it to us along with your CV.

· We will invite you for two interviews.

· The Predictive Index test is part of the application process.

· Apply by 15 November 2024.

Got questions about the process? Contact Zhenfang [email protected].

About Stolt-Nielsen

The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolt Tankers, Stolthaven Terminals and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: commit to go further, collaborate for success, act pragmatically and create solutions.

Disclaimer for recruitment agencies

We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.

• Are you looking to build a strong career in the financial advisory industry?
• Do you possess strong communication skills and a keen understanding of financial products?
• Are you driven and self-motivated for success?

If so, then we are looking for you!

About this role:

As a Wealth Manager, you will provide sound insurance and reliable financial advice to customers by analysing their financial needs and exceeding their service expectations. You will also develop and present financial strategies and provide holistic advisory services while building and retaining meaningful relationship with your customers

Successful candidates will be placed on a mentorship programme to equip you with the knowledge and skills to succeed in your business. Utilize finexis unique fintech solutions to automate client relations and generate solutions using artificial intelligence. Candidates with strong leadership qualities will be fast tracked for management. Build your career with us now!

You will be responsible and involved in:

• Client acquisition through various prospecting strategies
• Participate in business development activities relating to Financial Planning
• Review prospective/existing client portfolio
• Propose solutions and planning for client investment and insurance needs
• Client Management and Retention

Requirements:

• Must meet minimum age requirement as per MAS guidelines
• Possess a Diploma or Bachelor’s Degree
• Excellent communication and interpersonal skills

Benefits:

• Competitive compensation package
• Incentive trips from company and partners
• Access to cutting-edge financial tools and resources
• Professional development
• Flexible schedule

Key Responsibilities:

Analysis and Strategy Development:

• Conduct research to identify target customers, partners, and key stakeholders.
• Develop effective Go-To-Market strategies and actionable plans for success.

Pipeline Building and Sales Achievement:

• Proactively reach out to targeted potential clients, partners, and stakeholders.
• Create and deliver compelling presentations, proposals, and pitches that highlight product/services and their value propositions.
• Collaborate with the team to customize solutions that meet customer needs.
• Build a realistic prospect list and maintain a healthy order pipeline.
• Manage the entire sales cycle from prospecting and initial contact to negotiation, contract closure, and project implementation to meet budget goals.

Business Development:

• Monitor industry and market trends to identify new business opportunities.
• Generate leads through networking, industry events, and digital platforms.
• Establish and maintain strong relationships with key decision-makers to drive business opportunities and partnerships.

Reporting:

• Provide regular updates on prospects, orders, and sales forecasting.
• Track and report on sales metrics, pipeline development, and market trends to management.
• Utilize data-driven insights to evaluate the effectiveness of sales and marketing initiatives and identify areas for improvement.
• Offer actionable recommendations to optimize business strategies and achieve revenue targets.

Qualifications & Experience

• Degree in Power Electronics or Electrical Engineering.
• 4 to 6 years of B2B sales/marketing experience with a proven track record, preferably in power electronics and/or power quality products/solutions. Experience in projects, services, or consultancy is a plus.
• Creative in developing solutions and negotiating deals, with high energy and a strong drive for success.
• Excellent written and verbal communication skills, along with strong presentation abilities.

Interested parties kindly hit the "Apply" button, we will reach out to you if your profile is relevant. All other applicant details will be kept confidential and in view for future possible opportunities. Thank you.

Fam Search LLP (20C0334)

Ee Binyong (R1102581)

Job Description

To perform general manager (business development direction) duties in a local construction company.

Detailed Responsibilities

- Be sales orientated and in charge of all business development related areas

- Report to the company director and to implement resolutions by the directors

- To gather market feedbacks and increase corporate awareness and generate more qualified coorpate sales

- Present ideas and final deliverables to internal and external teams, and communicate with shareholders about marketing programs, strategies, and budgets

- To oversee the operation and control the P&L

- To meet KPI set by board of directors (montly, quartely and annual)

Requirements

· At least a Bachelor’s degree in any field

· Excellent written and verbal communication skills

· Proven experience developing marketing plans and campaigns

· Strong project management, multitasking, and decision-making skills

· Good social network connection with both local & overseas stakeholders

Interested applicants, please email resume to: [email protected]

(Licence No. 04C4555, by applying this job, it's agreeable that you consent us to collect, use, disclose and/or process your personal data for your job placement purposes.)

Marketing Manager Responsibilities

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

Deploy successful marketing campaigns and own their implementation from ideation to execution

Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Position Overview:

We are seeking an experienced and dynamic Accounts Manager to join our team. The Accounts Manager will oversee all aspects of the accounts department, ensuring accurate financial reporting, compliance with regulations, and effective management of financial resources. The ideal candidate will have a background in auditing, experience managing staff, and a strong understanding of accounting principles.

Responsibilities:

1. Manage and oversee the daily operations of the accounts department.

2. Ensure timely and accurate preparation of financial statements, reports, and budgets.

3. Conduct regular audits to ensure compliance with internal policies and external regulations.

4. Develop and implement accounting procedures to improve efficiency and accuracy.

5. Coordinate and liaise with external auditors, tax consultants, and regulatory authorities.

6. Supervise and mentor accounts staff, providing guidance and support as needed.

7. Review and analyze financial data to identify trends, variances, and opportunities for improvement.

8. Collaborate with other departments to support business objectives and initiatives.

9. Participate in strategic planning and decision-making processes related to financial management.

Requirements:

1. Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent qualification preferred.

2. Minimum 5 years of experience in accounting or auditing roles, with at least 2 years in a managerial capacity.

3. Strong understanding of accounting principles, financial reporting standards, and regulatory requirements.

4. Proven track record of managing audits and ensuring compliance with internal controls.

5. Experience with financial analysis, budgeting, and forecasting.

6. Excellent leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.

7. Detail-oriented, analytical mindset, with a focus on accuracy and problem-solving.

8. Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

JD

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

· Min3 yrs experience in F&B Manager Role

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.