• Reports directly to QA manager
• Develope Quality Manual
• Conduct in-house quality training
• Lead and guide site staff and contractors to achieve qulaity workmanship
• Conduct preiodic site survelliance with QA Supervisors
• Prepare inspection test plans
• Collate and report non conformanaces
• Attend site consultant/ coordination meetings
• Produce progress reports
• Mininum 4 years experience in related field
• Understands the requirement and criteria of CONQUAS 21; preferbaly with exposure to Quality Marks inspection procedure and preparation
• Conduct defect investigation and identification
• Proficient in Microsoft Office; Excel/ Words/ Powerpoint
• Good command of English
• Selt motivated
• indepentent

A home grown company dealing with elevator modernization and maintenance, is looking for a administrative executive with the following:-

1. Able to handle company administrative and basic accounting works.

2. Prepare and communicate with clients for routine claims and billings

3. Arrange of routine monthly servicing schedule with clients.

4. Prepare and sending of quotation to clients on adhoc basis.

5. Support workers in arranging transport to jobsites on adhoc basis.

6. Support management in handling workers MOM related matters and prepare workers for skills training with MOM approved vendors.

7. Work Place near to Tai Seng MRT. 5.5 work week.

8. Advantage if you are experienced in the elevator industry.

We are looking for a compassionate and enthusiastic team player to join us as an Assistant Programme Executive at Senior Activity Centre @ Whampoa Dew. The Assistant Programme Executive assists with the centre activities and clients at the centre

- Plan and prepare monthly activities schedule for clients.

- Engage with the clients during the activities.

- Pack and distribute food ration packages.

- Assess clients’ need and make necessary referrals to appropriate agencies and/or various care services.

- Manage and maintain all necessary documentations and paperwork of clients’ data and centre activities.

- Maintain the general cleanliness of the centre.

- Assist the centre manager on any other ad-hoc duties.

Working Hours:

Monday to Friday : 8:00AM – 5:00PM
Saturday/Sunday : Minimum 2 Saturdays or Sundays

At Gusta Sourdough Pizza Co (IG: @gustapizza.co), we are a young & dynamic team of passionate people that love to R&D and create new products. We are looking for enthusiastic and motivated individuals like us to join and expand our team.

Prior Front-of-the-House F&B experience is preferable. Candidates should have the right to work in Singapore.

Your Role is to:

• Supervise front of the house during operations
• Manage junior staff and assist other managers.
• Enforce company policies, procedures, programs and performance standards.
• Responsible to ensure that the service standards of the pizza restaurant are met by all staff.
• Speak to customers and be prepared to deal with any problems or customer feedback
• Handle customer complaints during Manager's absence.
• Manage and motivate staff.
• Provide staff with support and training.

We are looking for someone with:

• Warm, friendly and cheerful personality
• Good work ethics and willing to learn
• Detailed, energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• O Level, Diploma or Professional certificate
• Min 4 years of experience is preferred, candidate should possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent.

Our Benefits are:

• Salary: $2,800.00 - $3,100.00 per month depending on experience
• 4.5 day work week (44h/week).
• Overtime pay + Monthly performance bonus ($300-600)
• Insurance coverage
• Meal provided during shift
• Fast career development & Training provided

Experienced candidates will be considered for more senior roles.

Apply now to join our team and enjoy fast career development opportunities with more exciting overseas projects to come!

Job Highlights

• 5 days work week, Mon - Fri
• Staff Benefits
• Work-Life Balance
• Friendly and positive working environment

Responsibilities :

• Handle Full Set Accounts and other adhoc duties.
• Monthly preparation of final accounts, audit and tax schedules.
• Preparation and submission of GST returns.
• Liaise and negotiate with company bankers & auditors.
• Proficient in Microsoft Office Excel & Words.

Background

Founded in Singapore, Beautifymee was created with the goal of providing easier access to beauty products from around the world. Our thoughtfully curated collections showcasing our most loved brands promise quality products at affordable pricing.

We can be found on major E-Commerce platforms (Shopee / Lazada / TikTok / Amazon).

We are awarded with Top Seller for Shopee Personal Care category for 2022 and we are looking for a Marketing Executive who will create contents and manage our Social Media and E-Commerce Platforms.

Join us if you wish to be part of a fast-growing E-Commerce company!

Job Scope

· Curate contents ie. Instagram posts, stories and TikTok reels and grow our Social Media accounts

· Plan and film for product shoots and host livestreams

· Design marketing materials for new launches

· Execute marketing initiatives to drive more sales

· Collaborate with affliates and influencers

Working Days & Hours

5 days per week

Monday to Friday: 8.30am - 5.30pm with 1 hour lunch break

Location

· Bartley

Salary Package

· Salary up to S$3,000 + Performance Bonus

· Annual Leave + Sick Leave + Birthday Leave

· Staff Discount + Free Gifts

Requirements

• Experience in creating content on Social Media (TikTok / Instagram)

• Knowledge in Photography & Videography

• Skills in Photo Editing (Adobe Photoshop / Canva) and Video Editing (Capcut)

• Comfortable in front of camera when required

• Please share your Digital Content / Social Media portfolio (TikTok / Instagram)

Job Description:

• Experience in Canvassing, door to door sales and cold calling to customers.
• Preparing quotes and proposals for clients.
• Managing and retaining relationships with existing clients.
• Identifying and mapping business strengths and customer needs
• Demonstrating our solution via the video conference or face to face meetings.
• Maintaining a strong understanding of products and services

Job Qualifications:

• Bachelor's degree/Diploma or equivalent experience
• 2 - 4 years' experience in sales and hunting role.
• Strong communication and interpersonal skills
• Self-motivated and results driven
• Focused and goal-oriented

ABOUT YOU:

· Work ethic - you're self motivated, driven and hungry. The opportunity to learn, grow and succeed is what drives you whether its in sales, chess or as an elite athlete, your work ethic is key;

· Interested in being part of a fast paced environment;

· Team player with excellent oral and written communication;

· Proactive - feel confident in your decision-making and welcoming change as an opportunity;

· Strong project management skills with the ability to multi-task and ensure operational functionality.

We regret that only shortlisted candidates will be contacted.

By submitting your application or résumé to us, you will be deemed to have agreed and consented to us collecting, using and retaining your personal information for employment consideration

Responsibilities:

• Assist in recruitment processing (Interview arrangement, on-boarding arrangement)
• Assist in payroll functions
• Manage employee leave record and prepare leave report if required
• Manage claims with government authorities ( CCL, Maternity, Levy Waiver, etc)
• Handle the medical claim & employee travel allowance
• Group Insurance sourcing & renewal
• Handle Work Injury Compensation case
• Organize, execute & plan for budget for employee welfare programs (company events & bonding activities)
• Conduct orientation for new staff & Worker
• Administer and process training request
• Liaise with vendors and maintain training records
• Process and Submission of CET
• Application of government training grants
• Handle employee complaints, concerns, and disputes
• Handle Man-Year (MYE) application and PA application
• Work closely with managers/superior to provide advice, assistance and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
• Abreast with MOM, BCA or other government authorities initiatives and news release
• Ensure compliance of regulations with MOM, WDA and other agencies
• Manage the Staff Employee Handbook and Human Resource Manual
• Provide assistance and administrative support to any other HR project and duties as assigned
• Other duties as necessary

Requirements:

• Diploma / Degree in Human Resource Management
• Min 2 years of related working experience
• Prefer working experience in Construction field
• Full Knowledge of Singapore Employment Act and manpower regulations
• Matured & meticulous personality and able to handle confidential matters
• Independent, resourceful and responsible
• Passionate about HR work, highly self-motivated and a team player
• Must be bilingual in English & Chinese to liaise with Chinese speaking internal/external personnel
• Willing to travel oversea

Responsibilities

• Formulate strategies to build a lasting digital connection with customers and grow followers, brand interest and engagement through engaging content across different digital platforms.
• Plan and monitor the ongoing company presence on social media (Facebook, Instagram, Linked In, Youtube and other new platforms)
• Launch optimized online adverts through Facebook or Google etc. to increase company and brand awareness.
• Brainstorming new digital marketing platforms and ways to capture customer attention
• Compose online copywriting, proofreading and editing for various digital marketing content to ensure consistency in branding
• Design of online marketing collaterals such as graphic illustrations, photo and video production via Adobe Design Software or Canva.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Conduct market surveys, research trade information, and analyse competitor’s online strategies.
• Deliver monthly proposals, reports, presentations and share insights to develop optimization plans and provide action plans
• Any ad-hoc duties as assigned

Requirements

• Minimum 3 years of relevant working experience
• Creative thinker & self-starter
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2B social media, Google Adwords and SEO
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills

Singapore Data Protection - https://www.info-tech.com.sg/data-protection-policy

JOB DETAILS

JOB DESCRIPTION

Job Title

Department

JOB PURPOSE

Senior Executive, Procurement Operations

The role holder is responsible for supporting to the Commercial and Procurement Manager in the procurement process.

KEY RESPONSIBILITIES

Functional

• Coordinate processing of orders on IT systems along with invoice payment through Team based in India
• Collaborate with GSF brand schools from overseas for aggregate procurement
• Work & Involve with vendors , primarily from India for purchase management , especially IT & marketing vendor
• Manage end-end procurement process which involves vendors, introduction & selection, contract management .
• Collaborate with cross functional teams at school to carry out the procurement process.
• Tracks and collates the procurement requests from the all sources, such as the procurement software system, WhatsApp, and mail
• Assists the Commercial and Procurement Manager in fulfilling procurement request from the campus and corporate office, be it capital expenditure or day-to-day items
• Works closely with the user department to understand their requirements
• Raises the procurement requests and approvals on behalf of the user department
• Complies to the negotiation guidelines of obtaining 3 quotes when the prices are above the threshold limit
• Assists the Commercial and Procurement Manager in negotiations with the vendors and reviewing the scope of work and payment terms
• Maintains the vendor database, reviews vendor satisfaction, and records gaps and areas of improvement for the future
• Ensures all vendor tickets are logged in the procurement system
• Maintains records of all requests, approvals, receipts and payments

JOB REQUIREMENTS Minimum Qualifications

Experience Working Hours

Bachelors in Business studies or equivalent 3yr – 5 yrs.

5.5days a week On-site

LUZERNE

With over 75 years of brand heritage in Singapore, Luzerne designs and produces bespoke quality tableware for some of the world’s most renowned restaurants, hotels and chefs. We are the pioneer in perfecting fine china without the use of animal bone ash. Our wholly-owned, fully-automated factory in Dehua is also the first in the world to be Halal-certified.Luzerne’s legacy began in Singapore but extends far beyond its shores even to Dehua where the charming county has been conferred several accolades such as The World Porcelain City and National Civilized City Award (NCCA). Its kilns are also ceremoniously inscribed on the UNESCO World Heritage List.Luzerne’s global presence in over 58 countries is supported by over 800 employees in 4 global offices in China (Shanghai, Xiamen, Dehua), and our headquarters in Singapore. The Luzerne experience can be enjoyed not only in Michelin-starred establishments but also in the skies with Singapore Airlines. It is the preferred brand with renowned hospitality chains.The brand recently inaugurated the launch of The Luzerne, Singapore, a milestone project that took more than 2 years in the making by surmounting challenges of the Covid-19 pandemic. This was preceded by the opening of The Luzerne, Dehua in 2019.Enthralled by what we have to offer? Come, join us in creating the Everyday Best experience and be part of this Singapore heritage!

KEY RESPONSIBILITIES

• Manage and optimize our ecommerce presence on various marketplaces, including Lazada, Shopee, Amazon & our Shopify website.
• Create and maintain product listings, ensuring that they are accurate, compelling, and optimized for search and conversion.
• Monitor and analyse sales data, identify trends, and make recommendations for improvement.
• Manage customer relationships, including responding to inquiries, resolving issues, and maintaining a high level of customer satisfaction.
• Collaborate with internal teams to ensure that inventory levels, pricing, and promotions are aligned with company goals.
• Stay up to date with industry trends and best practices in ecommerce marketplace management.
• Executing customer order fulfilment and perform daily operation duties in Shop.
• Facilitate in Shop operations - basic housekeeping, merchandising, stock ordering, at efficient performance level.
• Providing excellent service to walk-in customers.
• Assist in ad hoc duties as and when required.

SKILLS & ABILITIES

• Strong knowledge of ecommerce marketplace, especially Lazada and Shopee.
• Proficiency in ecommerce platforms and tools, such as Seller Central, Shopify, Canva, etc.
• Excellent customer service communication and interpersonal skills.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Result-driven mindset, with a focus on achieving sales growth and improving online brand image.
• Proven experience in ecommerce marketplace.

BENEFITS

Health Insurance
Mobile Allowance
Commission

We have full line of optical lens product and over 3000 over spectacle frames. Looking for experienced sales executive for cooperation and can provide very high commissions.

• Responsible for the full spectrum of accounting including tax invoice, accounts payable, accounts receivable.
• Prepare monthly financial statements and quarterly GST filing
• Process staff expense claims and facilitating reimbursements
• Liaise with auditors for year end audit
• Plan monthly stock-take of warehouse inventory
• Check back account transactions
• Oversee the picking, packing, and dispatching of customer orders in a timely and efficient manner.
• Ensure accuracy in order processing and adherence to quality standards.
• Coordinate with warehouse staff to optimize inventory levels and streamline order fulfillment processes.
• Collaborate with sales, customer service, and warehouse teams to align operational activities with business goals.
• Any other ad-hoc assignments and projects

Job Requirements:

• Minimum Degree/Diploma in Accounting, Finance, Business or its other equivalent.
• Proficient in Microsoft Office, including Excel and Word.
• Experience in bookkeeping is preferred.
• Minimum 3 years of relevant experience is preferred.
• Familiar with tax reporting and financial systems.
• Experience with SAP is preferred
• Hands-on experience in operational tasks such as order picking, packing, and dispatching.
• Strong attention to detail, organizational skills, and professional ethics.
• Excellent communication and interpersonal skills.

The Role:

Being the catalyst for new business, you are responsible for hunting new business by leveraging on your experience, expertise and internal resources to engage with prospective clients and driving new business opportunities by being a spokesperson Info-Tech. You feel comfortable speaking with HR practitioners, Business owners as well as C-suites across various industries, creating opportunities to enable our local SMEs to digitalize HR functions, resulting in transformational customer outcomes.

About The Role

• Develop and manage long term strategic relationships with prospective and existing clients
• Identify, manage, and close multiple opportunities and projects at the same time, developing our commercial business.
• Work towards monthly targets in line with team goals
• Responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision.
• Participate in team meetings and contribute valuable ideas
• Ensure accurate overview and forecasts of sales activities using CRM System and various metrics
• Target and influence new customers to use Info-Tech range of products.

About You

• Work ethic - you’re self motivated, driven and hungry. The opportunity to learn, grow and succeed is what drives you whether it’s in sales, chess or as an elite athlete, you’re work ethic is key
• Interested in being a part of a fast-paced sales environment
• Team player with excellent oral and written communication
• Proactive - feel confident in your decision-making and welcoming change as an opportunity
• Strong project management skills with the ability to multi-task and ensure operational functionality

WHY CHOOSE US:

• Rapidly evolving HR Solutions company with a diverse, global team of friendly colleagues and environment
• Opportunities to advance from executives, to team leads to Management Level.
• Yearly increments and performance bonuses
• The opportunity to work in a fast-growing and innovative business that will revolutionize HR solutions across various industries.
• And we never forget your birthday! There is additional off in-lieu for your birthday!

Singapore Data Protection - https://www.info-tech.com.sg/data-protection-policy

Main Responsibilities:

• Support the security bond department by attending to clients’ enquiries
• Assist clients with the procurement of the bonds such as drafting the necessary forms, submitting the documents to insurers, generate billing, follow up on premium payment and so on
• Ensure proper documentation of policies & correspondence
• Maintain a current and accurate filing system of these documents

Job Requirements:

• Diploma holder with minimum 1 year working experience
• Meticulous and pays attention to details
• Excellent attitude towards customer service & good communication skills
• Keen to learn and has positive work attitude; good team player
• Able to multi-task in a fast-paced working environment
• Proficient in Microsoft Office application

Others: medical benefits, performance bonus

Working hours: 5-day week; Monday-Thursday 8.45am to 6.00pm; Friday 8.45am to 5.45pm

**Thank you in advance to the candidates who have responded to the job placement. We regret that only short-listed candidates will be notified.

• Attend to clients' requests / enqueries.
• Conduct site assessment / survey.
• Prepare work quotations.
• Prepare risk assessments, pre-condition reports, job completion reports and other necessary documents as required.
• Manage work schedules.
• Conduct briefings, when required.
• Conduct site visits.
• Supervise works.
• Manage billings, operating cost and invoices.

Key Responsibilities

• Manage and design all marketing collaterals for the mosque including posters, banners, video productions and livestream broadcasts
• Develop, create and edit both onsite and off-site video shoots for publication and dissemination
• Plan and implement suitable and timely marketing strategies in promoting the mosque’s products and services
• Manage all online platforms of the mosque including websites and various social media platforms
• Manage online queries
• Assist in drafting the annual marketing plan and budget

Requirements

• Diploma/Degree in Marketing, Creative Design, Communications on any related field
• At least one year experience in similar field
• Possess good technical knowledge in design and/or video editing software
• Passionate in digital marketing and branding
• Good communication and organisational skills

Please submit your resume and portfolios if keen to apply for the position

ROLES & RESPONSIBILITIES

Provide personal assistance to the Founder and administrative support to the Director

• Manage calendar, travel arrangements and expense claims
• Organise internal and external meetings, taking minutes as required
• Assist in planning and coordination of events
• Handle correspondence with government agencies, partners and vendors
• Oversee office management duties
• Optimize electronic and paper-based filing systems
• Assist in record keeping legal and historical database
• Maintain policy and procedures for Corporate and Brand
• Assist in brand management, includes website and collateral update
• Maintain all requirements under CPE's Enhanced Registration Framework (ERF) and EduTrust certification to ensure regulatory compliance
• Be involved in special or other ad-hoc projects as required, as well as miscellaneous tasks

EDUCATIONAL QUALIFICATIONS

Possess a Diploma in Business or Personal Secretarial Certificate or equivalent is preferred

WORKING EXPERIENCE

Minimum 2 years secretarial experience serving management

JOB REQUIREMENTS

· Ability to handle sensitive and confidential information with discretion

· Excellent command of both spoken and written English; similar grasp of Mandarin would be advantageous

· Ability to multitask and be flexible to changes

· Work independently

· Improve productivity and wellness

· Appreciate finding, analysing and comparing data

· Strong personal commitment and accountability

· Able to work under pressure and meet strict deadlines

Proficient in Microsoft Office applications

Job description:

· Must be open and willing to new challenge; and meet new people for potential sales.

· Ability to work under sales quota and a certain level or pressure when required.

· Lead Generation –Expand the client database by performing cold calls and network at events to generate new sales leads and able to convert cold calls to meetings with potential clients.

· Account Management – stay in touch with existing clients to be on top of their mind when they need our services.

· Client retention – know your clients needs to maximize their spending power by providing variety of solutions.

· Customer Service – ensuring smooth execution and operations on site during events.

· CRM – maximize your sales generation potentials by managing your sales funnel in CRM.

· Leisure Academy

• Keep meeting minutes
• Manage day-to-day office administration duties including scheduling of required meetings as instructed by Manager, health check of stationeries, office equipment, inventory and observing orderliness
• Administers proper communication channel and information flow from internal to other departments
• Assist Manager with review and update of EasyChef’s SOP’s
• Ensure compliance with the Academy’s policies, SOPs and practices
• Experience in CRM system and social media channels (Facebook, LinkedIn, Instagram)
• Provide direct support to Manager of EasyChef

Job requirements:

· Excellent written communication and interpersonal skills.

. Able to speak Mandarin language to service the Chinese speaking customer.

· Resourceful and independent thinker.

· Outstanding planning and organizational skills.

· A multi-tasking team player

· High Self-discipline

· Min. 2 years in Sales and events with performance track record.

•⁠ ⁠Oversee management at our retail outlets and implement processes to enhance operational efficiency

•⁠ ⁠Establish good relations with our vendors and liaise with them and the management team to ensure smooth operations of our bazaars and pop up stores

•⁠ ⁠Actively seek new opportunities for our company to grow - including sourcing for new bazaar locations, temporary events, pop-up stores etc.

•⁠ ⁠Help the marketing team with designing marketing collaterals, as well as heading down to event sites to film and take pictures of our events

•⁠ ⁠Develop marketing strategies to help promote our brand name and execute marketing campaigns across our channels to broaden outreach and increase awareness

•⁠ ⁠Brainstorm content and implement ideas to increase our social media presence

✓ F&B and Catering Industry

✓ Attractive Basic + Commission

✓ Location: Little India

✓ Office Hours

Job Description

• Market Research
• Lead Generation
• Client Relation Building
• Client Proposal
• Sales Negotiation
• Market Expansion

Requirements

• Bachelor Degree in Business
• Good communication and presentation skill

How to Contact us

Interested applicants may send in your CV by clicking "apply"

EA License No: 16C8443

EA Personnel Name: Melody Sim
EA Personnel No: R2095899

Job Title: Marketing Executive

Location: Singapore, Singapore

Employment Type: Full-time

Synergy Marketing is a dynamic and innovative marketing firm dedicated to delivering cutting-edge solutions to our clients. As we continue to expand, we are seeking a talented and results-driven Marketing Executive to join our team in Singapore.

Job Description:

As a Marketing Executive at Synergy Marketing, you will play a pivotal role in developing and executing marketing strategies that drive brand awareness, customer engagement, and business growth. We are looking for a creative and motivated individual who can contribute to our dynamic team.

Responsibilities:

- Contribute to the creation and execution of innovative marketing campaigns across various channels.

- Collaborate with cross-functional teams to ensure campaign alignment with business objectives.

- Manage and optimize digital marketing efforts, including social media, email marketing, and online advertising.

- Analyze campaign performance and provide insights for continuous improvement.

- Develop compelling and engaging content for various marketing materials, including social media posts, blogs, and newsletters.

- Create, conceptualize, and implement marketing campaigns for online and offline use.

- Manage SEO, EDM, CRM, SEM, Google Ads, Facebook Ads, Analytics, Tiktok, and others.

- Knowledge in photo and video software like Adobe Creatives and Canva

- Create and Edits videos for livestream, campaigns, ads, and presentation.

- Ensure content aligns with brand voice and messaging.

- Stay informed about industry trends, market conditions, and competitor activities.

- Conduct market research to identify opportunities for business growth.

- Assist in the planning and execution of marketing events, trade shows, and promotional activities.

- Coordinate logistics and ensure seamless event operations.

Requirements:

- Bachelor’s degree in marketing, Business, or a related field.

- Minimum of 2 years of experience in marketing roles, with a focus on campaign development and digital marketing.

- Strong written and verbal communication skills.

- Proficient in digital marketing tools and platforms.

- Creative thinking and problem-solving abilities.

- Comfortable using various software and tools related to digital marketing.

- Ability to collaborate effectively with team members and across departments.

Availability:

- Immediate availability to start in the role.

- Competitive salary commensurate with experience.

- Performance-based incentives.

Compensation:

· Salary around SGD$4,000 – SGD$6,000

· Competitive salary commensurate with experience and qualifications.

If you are a passionate and results-driven marketer looking to make an impact in a dynamic environment, we invite you to apply for the position of Marketing Executive at Synergy Marketing Pte Ltd. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

Job Summary:

• Salary up to $4,300 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Maintain strong rapport with tenants ensuring that they have good support to fulfil their retail needs.
• Responsible for running the mall operations in managing the daily operations, maintenance, upkeep of the mall and tenancy relationship and communication with the retailers.
• Conduct daily Mall common area pre-opening checks.
• Management of service contractors to effectively achieve the highest standard.
• Assist in coordinating, and conducting inspections with service providers on routine work, outstanding defects and rectification works.
• Ensuring the building services and common facilities are kept in excellent condition.
• Prepare technical specifications and call for quotation/tenders for Tenancy/Building/M&E related works.
• Complete approved Capex works assigned within the financial year and to ensure expenditures are within budget allocated.
• Conduct regular building inspections to ensure compliance to authorities’ requirements
• Coordinate the procedures and fit-out of the premises leased to retailers.
• Arrange with retailers for handing/taking over of the premises to/from retailers.
• Coordinate all tenancy fit-out and reinstatement activities with retailers, retailers’ consultants/contractors, service providers and Mall Management.
• Assist to collect as-built drawings, insurance certificates, fit-out deposits, service reports and other fees / document in relation to fit-out work, pre-opening and operations from retailers.
• Assist to prepare annual budget, and ensure that expenses are within budget
• Facilitate permanent electricity account opening.
• Manage and supervise contractors’ work, including verifying payment, issuance of LD during non-compliance.
• Conduct mall walks and daily spot checks on term contractors to ensure that works are carried out satisfactorily.
• Assist in the dealings and correspondences with tenants, following up on rectification works, cleanliness, encroachment issues as well as unit’s operating hours.
• Render support on arrears matters by contacting tenants for payment and Notice of Re-entry.
• Liaison with housekeeping, security, pest control, landscaping vendors etc. and conduct regular meeting if necessary.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Position Summary

To serve as both a strong individual contributor as well as a collaborative teammate (in a team setting) to fulfil end-to-end procurement operations. The role will need he / she to coordinate, execute and ensure compliance on procurement operations, monitor and report on the progress of procurement cases / activities to both business unit and Procurement management periodically.

Roles and Responsibilities:

• Execute and manage procurement day-to-day procurement operations in specification development, sourcing, evaluation, negotiation, approvals, contracting and payment for both new buys or on-going renewals.
• Be a dedicate resource and the primary point of contact for the pertinent business unit he/she is assigned to
• Analyse, strategise, plan and implement sourcing strategy for the categories of products and services for the business unit.
• Drive the initiatives to consolidate, rationalise and streamline for better savings, and vendor management.
• Manage and support end-to-end procurement activities such as Request for Proposal, Request for Quotation and maintenance contract renewal.
• Lead negotiations with suppliers.
• Provide support in reviewing and writing approval papers.
• Identify opportunities and implement actions to reduce overall costs
• Provide guidance to internal stakeholders to ensure compliance with procurement policy and relevant guidelines/regulations.
• Address queries and resolve issue on procurement matters for the assigned areas.
• Assist in the formulation and review of procurement policies, procedures and SOPs to ensure they support business objectives and are aligned with the principles of procurement in the public healthcare sector.
• Assist to collate the necessary data and information to generate periodic updates management on procurement related matters.

Requirements / Qualifications:

• Bachelor’s Degree, preferably in Supply Chain/Business Administration/IT/Engineering or a related discipline.
• Preferably have at least 1 year of experience in procurement.
• Experience in operations and formulation of procurement policies and procedures is advantageous
• Possess strong interpersonal communication and negotiation skills, with an ability to work with people at all levels.
• Team player who is also able to work independently to deliver results with minimal guidance, and motivate team members to perform at their best.
• Experience in IT procurement is an advantage.
• Knowledge of SAP and/or Ariba will be an added advantage.

Pay Band: 4 / Grade H
Location: Toa Payoh, Singapore

Department : English Sales and Customer Management

Contract Type: Indefinite Local Contract

Closing Date: Wednesday, 21st February 2024- 23:59 Singapore Time (GMT +8)

Role Purpose:

The main duty of a Sales & Customer Management Executive (SCME) is to secure excellent sales results (new and existing students) in order to assist the Teaching Centre to meet or exceed its sales targets.

The SCME is also responsible for delivering a seamless customer experience to customers when handling enquiries about British Council English language services and to provide a high quality, efficient and integrated pre and post-sale customer management experience for students and other customers across all British Council Services meeting Key Performance Indicators (KPIs).

Main accountabilities but not limited to the following:

Sales & Account Servicing
To meet and exceed all sales (new and existing students) targets and KPIs as set out by the organisation.

• Be accountable for individual’s & team’s monthly/quarterly sales (new and existing students) targets.
• Provide consultation services to students or parents on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale.
• Administer placement tests to both local and overseas students where necessary, to ensure a good fit of products and learning needs.
• To maximise opportunities for cross selling and up sellingFollow up with customers who had their consultations and/or placement tests but did not register with the purpose of offering them alternative solutions to enroll onto a British Council course.
• To maximise conversion rates of enquiries/placement tests to registrations by following up telephone and email enquiries, ensuring smooth customer enrolment process.
• To use Salesforce CRM to monitor daily sales performance so that appropriate actions can be taken to meet or exceed sales (new and existing students) targets.
• Provide an exceptional level of sales and customer management to all customers to ensure that all their needs and requests are taken care of.

Customer Management
To provide British Council students excellent post-sales services so that they enjoy a good experience with the organisation.

• Attend to all customers’ requests and enquiries through all British Council channels in a timely manner.
• Ensure that all existing customers are informed of re-registration promotions and periods through various channels as appropriate (e.g. in writing, telephone calls, EDM).
• Register/reserve/waitlist students in appropriate classes and details are entered in the system accurately.
• To handle cash desk in the system accurately and payments received correctly for course.
• registrations/placement test/examination registration and other products/services.
• Daily reconciliation of individual revenue.
• Ensure that all databases and reports are updated and recorded in a timely and accurate manner.
• To provide administrative support, as required, to enable excellent customer experience is delivered to students.

System

• Be proficient in using relevant systems, such as CRM, British Council student registration systems (TCMS & OBS) and other IT systems or platforms used to ensure smooth operation of the British Council.

Product & Offer Knowledge

• To acquire and maintain an excellent level of product knowledge at all times by attending product training and observing classes.
• To acquire and maintain an excellent level of pricing, discounting and offer knowledge at all times through briefing and attending professional development and skills programmes.

Data collection and reporting

• To input Teaching Centre data, following British Council guidelines, in the relevant systems and ensure that all databases and reports are updated and recorded in a timely and accurate manner.

Housekeeping

• To ensure British Council promotional materials in public areas are up-to-date and professionally displayed with adequate copies.
• To monitor equipment and furniture in the front of house to ensure they are in good working order/condition.
• To ensure the front of house is well organised and tidy, meeting British Council’s health and safety guidelines.

General

• Comply with the Standing Operating Procedures (SOP) as per the job requirement
• Any other duties as assigned by the Line Manager
• Attendance at regular professional development, training and skills programmes as required
• Full engagement with the performance management programme (PMPD)
• Participate in projects as agreed in Performance Agreement
• Attend and/or complete all British Council mandatory e-learning modules.

Other Responsibilities and Duties

• As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues from time to time in tasks that ensure the smooth running of the Centre. This may include covering duties at any of the branches of British Council Singapore. This may also include participation at Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch and Examination Promotions, for example.
• Provide participate and/or provide sales support in all sales and marketing events (in or out of the centre) with the purpose of creating awareness and generating leads for the centre.

Role specific knowledge and experience

Essential

• At least 6 months work experience in a B2C customer management and/or sales environment.

Desirable

• Experience within the education sector
• Experience of working with CRM systems (Salesforce preferred)

Requirements

• Having qualification Diploma/Degree in Marketing/Sales or Business Management
• Good written and oral communication skills in English (Interview and IELTS (or equivalent) score of 6.5 or above.
• Good written and oral communication skills in Mandarin is an advantage.
• The successful candidate will work a 5-day week on a shift system from Monday to Sunday. Evening and weekend work are required on a regular basis.

Locally Recruited

• Applications are welcomed from candidates currently in this location with a natural right to work. Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.