Secretlab is an international gaming chair brand seating over two million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

You will be a Senior Data Engineer/ Data Engineer in our team, responsible for bringing Secretlab’s data infrastructure and analytics. The demand for clean serviceable stream/batch data has outstripped our ability to handle out of the box solutions; the demand for information has grown rapidly here at Secretlab. We’re looking for Data Engineers who are excited about bringing a start-up data culture to a new level.

Responsibilities:

To be successful

• Setup AWS Cloud data infrastructure for data engineer or data science use-cases
• Secure Data Infrastructure from breaches and lapses (Setup VPC, SAML, according to architectural best practices)
• Design Data Model & Architecture for the data warehouse & other data systems
• Develop star-schema and analytics and ML layers with Airflow, Data Built Tool, etc.
• Develop Standard Template Packages for the rest of the team (e.g. logger templates and AWS, etc.)
• Maintain a reliable data pipeline by following best practices (avoid accruing technical debt by unit testing, logging etc.).
• Have MVPs and balance UI/UX/Function/Reliability - avoiding over or under-engineering pitfalls.
• Build to Order pipelines need to be delivered against feature requests & user stories
• Be comfortable with SaaS like Fivetran, DBT, S3, and Snowflake
• Communicate clearly and concisely about all the aforementioned requirements as well as guide junior team members
• PRs are bite-sized and easy to review with a 50% of PRs to clear within 1 review & 90% after 2 reviews

What your week will look like

• AGILE Sprints with Business Intelligence Team to prune & prioritize backlog (Ops)
• Develop data models (star-schema, event-based data marts, etc.)
• Code reviews are part of the Data Team’s production process
• Microbatch / Batch data in from source systems such as Shopify
• Automate DBT pipelines with Orchestrators such’ as Airflow/Luigi
• Establish connectors to downstream BI / DWH tools
• Handle data processing errors and failures as they surface
• Contributing process improvements and tool selections in the weekly retro (start, stop, continue)

Requirements:

Technical

• SQL, Python ProficientFamiliarity with DevOps tools such as Git, Docker, terraform is a plus
• Familiarity with DevOps tools such as Git, Docker, terraform is a plus
• Familiar with error logging, bad record handling, etc.
• Building human-fault-tolerant pipelines understanding how to scale up, addressing continuous integration, knowledge of database administration, maintaining data cleaning and ensuring a deterministic pipeline
• Experience with the cloud (e.g., AWS, GCP)

Personality

• Real passion for data, new data technologies, and discovering new and interesting solutions to the company’s data needs
• Upfront and Candid Personality – someone who is eager to contribute to the continuous improvement of both team and process; open to accepting and giving feedback (especially in retros)
• Honest and Pragmatic – someone who access their capabilities honestly without embellishment

Bonuses:

• Prior experience with scaling up start-ups
• Apache-Spark

Our next technology can start with You!

Each of our technologies starts with passion, commitment, and dedication that together are the force behind our world- and life-changing work. We trust in the synergy of our talents to think, create, and develop solutions for the world in which they would like to live.

STMicroelectronics is inviting aspiring individuals to start a rewarding career with us.

As a Industrial Engineer, EWS your job purpose is to:

• Be responsible for overall EWS Fab Cycle time / fab efficiency using IE methodologies and overall Fab Capacity, maintaining the capacity driving the team for capacity expansion. This position also has a key role in EWS expansion (ramp up plan) strategy making, capex proposals and defining the new tools release needs.

You will be involved in:

• Cycletime Improvement /Shopfloor expansion projects
• Working in a cross functional setting and drive the team to come out with actions and sustainable solutions for problems
• Leading the Capacity improvement program (CIP) for bottleneck tools and Overall Equipment Efficiency (OEE) improvement
• Performing shopfloor Line Study to identify opportunities for line improvements
• Driving fab manufacturing efficiency
• Maintaining and updating the capacity modelling in the capacity modelling data base
• In charge of the Fab Capacity: To perform capacity analysis during SNOP (monthly capacity request plan) and MTRP (mid-term request plan)/ Scenario Proposal

You are suitable for this role if you are/ have:

• Relevant bachelor’s engineering degree in Industrial Engineering or equivalent.
• With Relevant, at least 2 years of working experience
• Working experience in semiconductor industry is an added advantage.
• Team player and Good analytical skills & problem-solving skills.
• Good sense of urgency
• Good communication skills and a team player
• Proficient in MS Office
• Ability to perform multi-tasking.

We put people first

At STMicroelectronics, we are proud to be an international company, proud to offer an open and connected work environment, and above all, proud of our team’s diversity. We are committed to empowering everyone to realize their potential through a culture of autonomy, creativity and personal development.

Start a rewarding career with us! We provide

Annual Leave

Enhanced Benefits (Medical, Dental, Optical)

Group Insurances

Free In-house Medical

Comprehensive In-house Training & Development Plans

Smart Casual Dress Code

Free Parking in Company Premise

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities:

• Understand and deliver full gamut of solutions for applications adopting PCBA level components & modules.
• Ability to understand a customer’s needs and probe for answers, and then determine a solution and advocate that solution to the customer.
• Deliver suppliers presentations, product introductions, and technical sales training for the overseas sales team.
• Develop and execute successful demand creation strategies for customers using both iConnexion and Supplier resources.
• Work closely with our supplier to fully understand their product portfolio and their technological competitive advantages.
• Engage existing and new customers, working closely with their Product Development and Design engineers into adopting our Components/Products in their product specifications.
• Providing technical support to the customers during their complete design cycle, from design specification until mass production.

Requirement:

• Entry Level candidates with prior relevant experience are welcomed to apply.
• More than 2 years of relevant working experience is preferred.
• Professional Certificate/NiTEC/Diploma/Degree - Electronics or Electrical Engineering or equivalent.
• Effective communication, presentation, organizational and negotiation skills.
• Mobility to travel for business trip.
• Good career advancement opportunity.
• Experience as a Field Application Engineer in a semiconductor distributor or supplier environment, and/or experience in a R&D environment in the electronics sector will be an advantage.
• Hands-on experience in hardware / firmware design, PCB layout will also be will be an advantage.
• Require regional travel to support overseas team.

We operate on a 5-day week and offer attractive salary commensurate with the successful candidate's experience.

Position Overview:

We are seeking a highly skilled and motivated ITaaS Engineer to join our dynamic team. As an ITaaS Engineer, you will play a crucial role in implementing and managing IT services for our clients. The ideal candidate will have a strong background in IT infrastructure, cloud computing, and excellent problem-solving skills.

Responsibilities:

• Collaborate with clients to understand their IT requirements and develop tailored ITaaS solutions.
• Design, implement, and maintain ITaaS solutions, ensuring optimal performance, security, and reliability.
• Manage and troubleshoot cloud-based infrastructure, including virtualization, storage, and networking components.
• Provide technical support for clients, addressing and resolving IT issues promptly and efficiently.
• Monitor and optimize ITaaS systems to ensure maximum efficiency and performance.
• Stay up-to-date with industry trends and emerging technologies to recommend improvements and innovations.
• Collaborate with cross-functional teams to implement and integrate IT solutions seamlessly.

Qualifications:

• Diploma or Degree in Computer Science, Information Technology, or a related field.
• Minimum 1 Year Experience as an IT Engineer or in similar role
• Solid understanding of virtualization, networking, and storage technologies.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Job Description & Requirements

• Design and develop software for automated semi-conductor process equipment.
• Improve equipment performance through CIPs and other development initiatives.
• Support field work to upgrade and resolve customer issues.

EDUCATION AND EXPERIENCE

• Minimum Degree in Electrical & Electronics Engineering/Computer Studies or it’s equivalent.
• At least 3 years’ experience in programming on Windows (XP and above) environment.
• Good experience in C++, VC++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Knowledge in PLC will be an added advantage.
• Strong analytical and problem-solvin

• 5 days, North, MNC
• Salary: $4200 - $4800
• AWS, performance bonus
• New position

Job Description:

• Design and develop custom software applications & automated equipment for in-house needs.
• Provide installation & commissioning support in overseas plant when required
• Manage assigned projects, from conceptualization to implementation.
• Prepare project documentation, including tracking of revision changes.

Requirements:

• Min. 2 years in application development
• Diploma/Degree in Electrical & Electronics, Computer Science or equivalent
• Proficient in .NET programming (VB, C#, C++)
• Preferably with Database programming knowledge
• Understanding of hardware/circuit design
• Experience in OpenCV for vision programming
• Able to work overtime and travel if required

Interested applicants, please send your profile to [email protected]

Design and develop series of marking/inspection/ sorting/customised semiconductor equipment to meet the processing and automation needs of customers. Main duties involve

• Design standardization
• Costing and project management
• Machine and module conceptualization design
• Design for manufacturing (DFM), design for assembly (DFA) and Concurrent engineering
• Pneumatic / hydraulic circuit design
• Detail fabrication drawings, assembly drawings and layout drawings
• Selection and sizing of standard components available off the shelf
• Undertake new product development or be involved in sustaining engineering/CIPs

EDUCATION AND EXPERIENCE

• Bachelor/ Master of Mechanical Engineering
• 3D solid Modeling, preferably Pro-E (others like Solid Edge, Auto Inventor, Mechanical Desktop, Solid Designer are also acceptable).
• Strong project management skills
• Good track record in:

1. Ultra High Precision machine design
2. High Speed Pick and Place mechanism design
3. Structural, kinematics and dynamic analysis and FEA simulation
4. Geometrical tolerance and dimensional analysis (e.g. stack up error)
5. Engineering material selection
6. Design troubleshooting
7. Application of analysis tools like FMEA, DOE

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

(a) Technical Service Support

· Support Set-up, troubleshooting and identify problems for onsite software issues / problems encountered.

· Provide support to FSEs for onsite software related matters.

· Review machines log files, machine configuration and related machine information to identify problems areas for software related matters.

· Liaise with Engineering Software team to clarify customers’ request, issues, problems that are identified.

· Create User request, SIR (Software Issue Report) and needed information for Engineering software team to understand the requirement as to provide correct solution.

· Support bench or machine test for new release software before onsite implementation.

(b) Technical Training

· Provide technical training for FSEs / customers on Software related troubleshooting matters.

· Update and maintain all service-related documentation or reports in databases (e.g. customer feedback system) for effective recording, monitoring, and resolution for software issues.

MAIN JOB SPECIFICATIONS / REQUIREMENTS

• Higher NITEC / ITC / Diploma in Electronics/Electrical Engineering

• Some experience in servicing automated / production equipment.

• Computer literate with C++ program knowledge

• Good communication and orientation skills

· Able to travel overseas at short notice

Job Responsibilities

The Service Operations Executive is responsible for ensuring the readiness to support business operations. Key objectives include smooth daily operations as well as enhancing operational efficiency and customer experience. The successful candidate must be operationally hands-on, organized, highly motivated, and able to work with a disciplined approach towards managing people and work.

Service Support

• Provides 1st level support for network and Internet services via phone or email with accuracy and promptness to meet pre-defined SLAs for customer
• Responsible to follow through any Incident or Request in the Ticketing System until closure of the ticket for customer and internal customer
• Monitor line down for customer, perform basic troubleshooting steps and schedule onsite if required.
• Manages issue resolution based on incident priority levels and escalates to appropriate channels when required for customer and internal customer.
• To perform daily checks on critical devices for internal customer.
• To perform patching on critical devices on a quarterly basis for internal customer.
• In charge in assigning new hardware to the staff and reformatting hardware for internal customer.
• To perform Duty Officer role; one week per month.

Service Delivery

• Schedule and manage the installation and turn-up of connectivity including support to field technicians onsite.
• Collaborate with clients and internal stakeholders to gather information required to ensure smooth deployment
• Identify potential issues and proactively escalate internally to prevent delivery delays.
• Provide updates to the customer in a timely and professional manner
• Prepare work orders and documentations necessary for provisioning and service installation
• Verify provisioning details and service connectivity after service delivery
• Maintenance of customer contract records in Company's ERP system

Job Requirements

• Candidate must possess either a Diploma or Degree in Information Technology/Computer related course. Fresh Graduates are welcome to apply
• Experience gained from the Telecommunication or Information Technology industry either from internship (OJT) or actual work is an advantage.
• It is an advantage to have basic knowledge of TCP/IP, LAN, and WAN concepts and Internet application (Email/Web/Domain)
• Active interest in learning and maintaining technical skills & knowledge
• Strong verbal and written communication skills
• Good interpersonal skills and able to work within the team
• Resourceful and enjoy problem solving

The Service cum Sales Coordinator assists in supporting the technical team in liaising, managing and acquiring of sales through his/her generation and follow-up of leads. Through his engagement with customer enquiries and feedback and the preparation and collation of data, he analyses customer behaviour to support client acquisition and retention.

Driven and resourceful, the fast pace of work requires working closely with team members to execute service and sales activities through timely follow-up of information. He is frequently in contact with his team members and provide assistance when needed.

Responsibilities

• Maintain and support SPTel’s Private Cloud and Edge Cloud Platform and Service.
• Maintain SPTEL Cloud Network Infra including Layer 2 and Layer 3 Device (Nokia WBX).
• Deploy, install, provision, troubleshoot, and report for all RedHat OpenStack/Openshift, Nokia CBIS/NCS, Oracle VM Manager, VMware infrastructure and related Cloud services.
• Develop and test Open Virtualization Tools, CI/CD Tools and DevOps capabilities.
• Develop and implement maintenance plans and activities for Cloud infrastructure including application of fixes, security patches and upgrades, capacity increases and other Cloud related maintenance.
• Provide advanced technical and engineering support to both internal groups and customers.
• Assist cross functional teams in troubleshooting and problem identification.
• Evaluate and analyze systems, performance, issues and metrics to provide recommendations for service improvements; diagnose, solve and provide root cause analysis for application, hardware, network, and operating system issues.
• Support project quality assurance activities: and adhere to proper escalation and change control procedures.
• Respond to and troubleshoot issues related to cloud infrastructure and applications.
• Implement and maintain disaster recovery plans and backup strategies.
• Maintain comprehensive documentation for the cloud infrastructure, configurations, and procedures.
• Onsite Related Tasks for Private Cloud and Layer 2 and Layer 3 device.
• Automate daily operation activities such as fetching the logs, fetching the health check report etc.
• Level 2 ticket Handling with Vendors and Internal NOC team.
• Knowledge of monitoring platforms like Grafana and Prometheus.
• Assist in any other duties as assigned from time to time, where applicable.

Role Requirements:

• Degree in IT, Computer Science or relevant field preferred with 3 – 5 Years of experience in Red Hat OpenStack/ Openshift, Kubernetes, Nokia CBIS, CommVault, Nokia CNS.
• Knowledge of all NFV/ infrastructure technologies (compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open-source packages and solutions, virtual and cloud including IaaS, PaaS and SaaS); infrastructure management tools and monitoring tools; solution sizing for hardware/software platforms; industry standard security requirements and designs.
• Ability to support and write technical documentation; evaluate and test emerging technologies.
• Individuals must know how to put in a system, operationalize it, minimal downtime, bring engineering perspective/thought leadership.
• Forward thinking on tech, keeping current with best practices and industry trends.
• Good understanding of Public Cloud, Hybrid Cloud configuration, diversity across platforms.
• Strong network understanding can write fire wall rules, source destination, port, understanding a 3-tier network and Network related configuration.
• RedHat Openstack/Openshift Certificate and AWS and Azure Certificate.

ADMIN ASSISTANT (SALES SUPPORT)

Job Description & Requirements

• Manage existing & new customer accounts
• Handle new service/sales enquiries and provide comprehensive service support information
• Manage client's recontract and sales transaction
• Follow up (email/calls) to customers on renewal
• Support in managing contracts, range of pricing & margin to ensure smooth operation
• Manage service call for technical or repair issue
• Assist and maintain good customer relationships and achieve customer retention.
• Prepare quotation/proposals to customers in a timely and professional manner in a tight line frame
• Ensure the highest standard of service quality are maintained at all times
• Data Entry report onto database software to improve on work efficiency
• Work closely team to achieve sales target
• Perform any other duties from time to time as assigned by superior or management

Requirements :

• Min 'O'/'A' or Diploma in any discipline
• 1-2 years relevant working experience in service or customer service
• Good communication, analytical, organizing & good customer service, relationship management skills
• Bilingual in languages and computer literate
• Knowledge of service management software and good in email writing
• Must be an independent, hardworking and can work under less supervision
• Comfortable to work in SME environment
• Able to commerce work immediately or at short notice will be highly preferred
• Singaporean only

Interested candidate may send in their resume to: [email protected] or whatsapp: 96518935

Standard BioTools is looking for Field Service Engineer I/II to provide break-fix instrument service to Standard BioTools customers, serving as the primary customer contact on technical and service-related issues. He or she must be able to troubleshoot complex problems within an operational interplay of software, hardware, and chemistry. He or she must be committed to total customer satisfaction, with the ability to demonstrate outstanding interpersonal skills and solid judgment. A team player is essential as this position will have a great degree of overlap with various interdisciplinary groups within the organization. This position is a field-based position, but some travel outside the region is to be expected.

Essential Duties & Responsibilities:

• Responsible for system installations, service visits, and technical support case management.
• Instrument hardware and software troubleshooting, often under challenging conditions.
• Contribute to high-value service related procedures and documents.
• Identify areas for product and process improvement and communicate these accordingly.
• Adopt and leverage our Salesforce.com business policies, procedures, and reporting.
• Take a collaborative and proactive approach to work efficiently and teach as well as learn from others, either within the region or cross-regionally, or cross-functionally.
• Around 60% travel is routinely required on both a scheduled and unscheduled basis.
• Any other duties as assigned by supervisor.

Minimum Qualifications:

• BS in Science or Engineering discipline with 4+ years of industry and field-services experiences for mass spectrometer instruments and life sciences instruments and / or combination of experience and education / training.

Knowledge/Skills/Abilities:

• Technical support/service experience required.
• Substantial working knowledge of electrical and mechanical sub-systems.
• Expertise in employing root cause analysis and corrective action methodologies.
• Windows Operating System expert.
• Prior work with Life Science instrumentation, especially Mass Spectrometers is highly desirable.
• Salesforce.com CRM familiarity a plus.

LGA Telecom Pte Ltd an established Infocomm Service Provider, since 1995 and an industry pioneer that has helped shape Singapore’s Internet ecosystem. In the past two decades, LGA has been delivering resilient enterprise solutions that ensure un-interrupted business operations. Today LGA offers comprehensive managed security services and solutions that identify, alert and mitigate technological vulnerabilities, threats and potential breaches to the network and systems. Enterprises and government agencies rely and trust LGA for their security needs beyond connectivity.

Security Engineer or Analyst

Responsibilities:-

As an Security Engineer, you will learn how to work with cutting edge SIEM platform to monitor security events, prioritize alerts, investigate & remediate incidents and how to help our customers by identifying security threats and preventing breaches.

Security Engineer have opportunities for mentorship from more senior members of the team and involvement with maturing procedures, evaluating new security technologies, incident response, and the freedom to try out new ideas and technologies to improve the SOC.

Job Requirements:

• Diploma/Degree in Information System, Computer Engineering or other security related discipline
• CEH and other security certification is a plus.
• Knowledge of Microsoft Windows OS and Linux
• Excellent communication with strong analytical and writing skill

Field Service Technician

Job Description & Requirements

• On-site servicing, maintenance and installation works at client's site
• Repair and fault rectification on equipment
• Support in preparation of equipment (before delivery) & delivery
• Assisting in Service Centre activities
• Ability to diagnose fault to component level
• Support in-house and field service job
• Other ad-hoc duties as assigned

Requirements:

• Minimum 1 year(s) experience in relevant field
• Good communication, independent, committed, full of initiative, meticulous, good customer service
• Entry-level are welcome but must have willing-to-learn attitude
• Driving license (Class 2 and/or Class 3 manual)
• Able to work overtime (Saturday) when required
• Can start work immediately

Benefits : Good salary package / 5 days / Incentive / AWS

Only shortlisted candidate will be notified

Interested candidate may send in your resume to: [email protected] or whatsapp: 96518935

handle car motor technical parts

Project Client Management:

• Excellent execution of project towards company objectives and client satisfaction
• Good understanding of job nature
• Monitor progress of project and update project status to Superior & Finance Department
• Being efficient & manage project efficiency

Technical Competencies:

• Good understanding of local code requirements
• Good engineering knowledges in relation to company services offered

REQUIREMENTS:

• Candidate must posses relevant work experiences
• Required languages (s) : English
• At least 2 Years of working experience in Building Construction Firm
• Knowledge in design and building project and relevant code of practise
• Proficiency in AutoCad/BIM software is an added advantage
• Able to work as a team, assertive, independent and proactive
• Candidate without relevant working experience but with good interpersonal skills will be considered
• Interested candidates please submit updated resume via email to [email protected]

• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
• Performing system recovery if needed.
• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
• Ensuring that the System runs according to contractual specifications after problem resolution.
• Providing advice on system / database performance monitoring and tuning
• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.
• Complete all Service Requested accordingly to SLA timeframe.
• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability.
• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.
• Coordinating system development tasks to include design, integration and formal testing on the Change Request.
• Overseeing all transitions into production on the Change Request.
• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.
• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.
• Managing and document system configurations on the Change Request.
• Perform troubleshooting and resolve incident based on SLA.
• Generating the relevant administrative records and reports.
• 
  

Job Requirements:

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although  consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 to 5 years IT experience

• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills (written, spoken)
• Good analytical skills with ability to work with others to resolve problems
• Good organization skills, with ability to properly document and track information.
• Preferably with Microsoft Certification and/or ITIL certification.
• Dynamic, customer oriented, experience working in a fast paced environment.
• Good Knowledge of following products will be advantageous:
• -Linux, Unix, Active Directory/ DNS, Microsoft Azure Stack, Microsoft Windows 2008- 2016,Commvault Backup and Recovery, Symantec Endpoint Protection

Job Description

• Attend to hirers to issue/collection of vehicles
• To explain and familiarize hirers on vehicle features and in-car equipment
• Driving of vehicle to external workshop for repairs, statutory inspection, hand over to customer and parking
• Liaise and coordinate works with vendors
• To perform quality check and acceptance of vehicles
• Carrying out clerical duties such as answering phone calls, responding to emails, preparing documents, stock inventory
• To prepare and update daily vehicle status report
• Maintaining general office files, including job files related to the department operations
• Other ad hoc duties assigned

Job requirements

• Diploma/ ITE in Automotive or similar related field.
• Background in customer service or automotive is a plus
• Class 3 driving license and/or TDVL license
• Microsoft Office Skill
• Good writing and communication skills
• Customer service oriented

Design and develop series of marking/inspection/ sorting/customised semiconductor equipment to meet the processing and automation needs of customers. Main duties involve

• Design standardization
• Costing and project management
• Machine and module conceptualization design
• Design for manufacturing (DFM), design for assembly (DFA) and Concurrent engineering
• Pneumatic / hydraulic circuit design
• Detail fabrication drawings, assembly drawings and layout drawings
• Selection and sizing of standard components available off the shelf
• Undertake new product development or be involved in sustaining engineering/CIPs

EDUCATION AND EXPERIENCE

• Bachelor/ Master of Mechanical Engineering
• 3D solid Modeling, preferably Pro-E (others like Solid Edge, Auto Inventor, Mechanical Desktop, Solid Designer are also acceptable).
• Strong project management skills
• Good track record in:

1. Ultra High Precision machine design
2. High Speed Pick and Place mechanism design
3. Structural, kinematics and dynamic analysis and FEA simulation
4. Geometrical tolerance and dimensional analysis (e.g. stack up error)
5. Engineering material selection
6. Design troubleshooting
7. Application of analysis tools like FMEA, DOE

Job Description for Service Improvement Officer

· Conduct performance review with drivers to improve service performance

· Identify recalcitrant drivers and take appropriate actions to deal with drivers, including termination of their service

· Other ad hoc duties assigned

Job requirements

· GCE ‘O’ or ‘A’ level

· Has 2-3 years relevant experience work in role that requires investigation work

· Basic command of English and Mandarin

· Proficient in basic Microsoft office (PowerPoint,Excel, Word)

· Knowledge of dialect is preferred

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Bishan Community Club)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

* Liaise with Customr Enquiries.

* Raise Quotation, Delivery Order, Invoice.

* Update Sales + Purchase Reports for Spare Parts Items.

* Good in Order Processing + Followup.

* Ensure Timely Delivery to Customers.

* Coordinate Work Process.

* Prepare Materials + Parts for Technicians.

* Maintain Records, Filings, documentations for Work Scheduling & etc.

* Handle Warranty Claims

* Other Ad-Hoc.