The Opportunity

• Salary Range: $2,200 to $3,000
• Location: Central
• Working hours: Rotating shifts, 6 days a week

Job Scope

• Managing of the Customer Service Counter and handling customers with excellent customer service.
• Performing of facility inspections, paging and in-house announcements.
• Upselling and promoting the company’s various digital platforms and loyalty programs.
• Skillfully handle customers’ enquiries, feedback and complaints via the customer service counter and telephone.
• Any other ad-hoc/ admin assigned

Requirements

• GCE’O’ Levels and above
• Previous customer service experience is preferred.
• Computer literate to handle administrative tasks and technology related enquiries.
• Good communication and interpersonal skills to facilitate a professional customer experience.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• All shortlisted candidates will be contacted.

Job Responsibilities:

• Will be assigned to a project to provide technical support and department relevant responsibilities.
• Assisting C&S lead/technical manager & in charge for all civil / structural engineering matters being tasked
• Attending and being proactive in design coordination meeting with consultants / client.
• Preparing and reviewing of shop drawings / materials / MOS
• Ensure drawing registry is maintained and latest drawings / BIM models are available for all parties involved (site staff, CTD, suppliers and subcontractors).
• Ensure transmittal forms / emails are issued for latest drawings / BIM models when issued to CTD, suppliers and subcontractors.
• To study & review drawings / specifications in identifying discrepancies and issue queries to consultants accordingly via RFI
• Resolve technical issues on drawings and liaise closely with Consultants, all trades and authorities.
• Ensure BIM team update the drawings / BIM Model with the latest information available timely.
• Upkeep all submission, response for the submission and approval. Monitor the status of the submission and pursue response from the relevant parties once the response is due.
• Prepare as-built drawings / BIM Model and compile O&M Manual for submission.
• Attending VDC for civil / structural related matters. Cross check BIM model with contract drawings.
• To ensure works are carried out in accordance with drawings, specifications and PE design.
• To ensure material testing are carried out in timely manner and as per the specifications.
• To identify and resolve any potential site issues at the work site from technical aspect
• Attending sub-con meetings and technical meetings for structural related matters; prepare and circulate meeting minutes in a timely manner.
• Ensure all structural submissions (as-built, ST COS etc) are done prior to TOP application.
• Work with senior, PM and Site Manager in planning and executing temporary works.
• Preparing as-built drawings and submission of O&M.
• Assisting senior for structural matters related to CONQUAS assessments / submissions.

Job Requirements:

• Degree in Civil / Structural or a related discipline
• A minimum of 3 years of relevant experience for Structural engineer & 6 years of relevant experience for Senior engineer
• Proficient in Microsoft Office, AutoCAD and proficiency in BIM.
• Understanding of structural engineering principles and practices.
• Knowledge of authority submission requirement
• Able to communicate with consultants, client, authority/government agencies and site supervisors.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318
bayesrecruitment.com
EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Key Responsibilities:
1. Inbound and Outbound Calls:

• Handle customer inquiries, complaints, and billing questions with the highest degree of courtesy and professionalism.
• Conduct outbound calls as necessary, such as follow-up on customer issues or informing customers of new products or promotions.

2. Customer Issue Resolution:

• Identify and assess customers’ needs to achieve satisfaction.
• Resolve customer complaints via phone, email, or social media, ensuring resolution and customer satisfaction.

3. Information Management:

• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.

4. Product/Service Knowledge:

• Be knowledgeable about the products/services available to inform and assist customers effectively.
• Take the extra mile to engage customers, providing additional information and guidance as needed.

5. Team Collaboration:

• Work collaboratively with team members, sharing feedback and insights from customer interactions.
• Participate in team meetings and training sessions to continually improve service quality

How to Apply:
Interested applicants, please email your resume to [email protected]

Clara Crystal Lim Tyn Wei
CEI No: R23117784
Recruit Express Pte Ltd
EA Licence No: 99C4599

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

As a Systems Engineer, Manufacturing, you will play a pivotal role in propelling WS Audiology into the digital age. Your primary responsibilities will revolve around driving digitalization and automation projects, with a focus on enhancing efficiency, boosting productivity, and ensuring compliance in our operations. If you're passionate about leveraging technology to transform manufacturing processes, this role is an exciting opportunity to make a significant impact.

What you will do

• End to end Digitalization & Automation project management from conceptualization and requirements to implementation, validation and sustaining
• Work with both internal and external stakeholders to drive action and progress in pivot towards Industry 4.0
• Identify opportunities in manufacturing processes, execute improvement projects, ensure successful integration, improve existing data architecture and derive impactful insights using data analysis techniques
• Develop robust software architecture to build manufacturing SCADA capabilities
• Ensure compliance to Quality standards in all work, including Trials, Validation and Documentation.

Requirement

• Bachelor's degree in engineering (Electrical / Electronics / Software / Industrial / Mechatronic / Data Science)
• 1 - 2 years of working experience in electronics manufacturing industry preferred
• Experience in software applications development, IT networking, Pub / Sub messaging architecture is preferred
• Coding competency required, e.g. Python, Matlab, C#, SQL, R, JavaScript etc
• MS Office knowledge required (PowerPoint, Excel, Word, Outlook)
• Familiarity with MES. SCADA systems and Manufacturing Equipment Integration will be advantageous
• Web development & Communication protocol knowledge will be a bonus.

Candidate with relevant education background with no relevant work experience are also welcomed to apply as an entry level engineer.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

If you are a Service professional looking to expand your career in the Marine industry, then Emerson has an exciting role for you! Based in Singapore, the Service Engineer will manage and support a new Marine Solutions portfolio (Smart Propulsion) within the AP region.

In this Role, Your Responsibilities Will Be:

· Perform installation, maintenance, repair, and start-up of Emerson (Smart Propulsion) marine equipment and systems.

· Provide technical support and troubleshooting assistance during field visits or dispatches.

· Manage all on-site installation, repair, maintenance, and test tasks on Smart Propulsion systems.

· Diagnose errors or technical problems and determine proper solutions on Smart Propulsion systems.

· Produce timely and detailed service reports and document processes.

· Cooperate with the technical team and share information across the global organization.

· Comprehend customer requirements and make appropriate recommendations/briefings.

· Build positive relationships with customers through excellent service standards.

· Follow Emerson's procedures and protocols.

· Provide training and technical support to customers with regard to proper operation, maintenance, and troubleshooting.

· Collaborate with the sales team to understand customer requirements, to promote the sale of company products, and to provide sales support.

· Confer with customers and engineers to assess equipment needs and to determine system requirements.

Who You Are:

You adjust communication content and style to meet the needs of diverse partners. You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You quickly and decisively take action in constantly evolving, unexpected situations.

For This Role, You Will Need:

· Minimum 2 years of proven experience in field service from Marine industry

· Ability to troubleshoot, test, repair, and service technical equipment.

· Knowledge of marine systems, including propulsion, power generation, and auxiliary systems.

· Understanding of control systems and PLCs is highly helpful.

· Familiarity with maritime regulatory requirements

· Proficient in English, written and verbal communication to work with overseas teams and customers.

· Excellent customer service attitude with can work under pressure.

· Ability to work independently and in confined and challenging environments.

· Strong work ethic

· Willing to travel to client sites, both domestic and international.

· Comfortable with on-call duties and working in flexible hours depending on project requirements, including potential overtime, weekends, and holidays.

Preferred Qualifications that Set You Apart:

· Bachelor's or Associate's Degree or equivalent in Marine Engineering, Mechanical Engineering or any related field.

· Additional foreign language is a plus.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

Job Scope :

• Supervise subcontractors’ works & ensure the works is running smooth & proper executed
• Attend site & office meetings and also site surveys
• Update , revise & implement ongoing projects changing needs and requirements
• Review any corrective and preventive actions
• Manpower planning
• Submission of onsite progress & schedule to consultants & person in charge
• Work closely with Project Manager & tender department on material or equipment procurement
• Responsible & Co-ordinate for onsite material or equipment delivery
• Prepare & submit the work progress reports before the deadline

Requirements:

• Degree in Electrical Engineering or equivalent
• 3-4 years of relevant experience in project management or electrical engineering
• Proficient in MS Word/Powerpoint/Excel
• AutoCad Skills is an advantage
• Good people and communication skills is an advantage

• Attractive compensation package
• Japanese MNC
• East
• Minimum 1 years of relevant experience
• Experience in machine installation and machine related troubleshooting

Our client, a leading manufacturer of precision processing equipment and tooling, is looking for suitable talents to fill the position of Assistant Service Engineer.

RESPONSIBILITIES:

• Carry out machine installation
• Carry out preventive maintenance and implementation of machine improvement
• Handle machine related issues and troubleshooting
• Conduct Training for Customers

REQUIREMENTS:

• Nitec/Higher Nitec/Diploma in Mechanical, Electronic, or any other engineering disciplines
• Minimum 1 year relevant working experience
• Proficient in MS office

OTHER INFORMATION:

• Location: East
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044):

Email – [email protected]

or call your Friendly Consultant, Florence, at 6590 9906 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

• Position : Front Desk Executive / Customer Service – Up top $2,800 Basic – Tiong Bahru
• Location : Tiong Bahru
• Working hours : 6 Days Work Week - 3 rotating shifts (7AM-3PM, 3 PM -11 PM, 11 PM -7AM) or Permanent Night Shift (11PM-7AM)
• Salary (commensurate with experience) : Up to $2,800 Basic + Meal Allowance + AWS + Performance Bonus + 10 Days Annual Leave (1st Year)
• Duration : Perm
• Industry : Hotel

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Handles the day-to-day operation of Front Office department.
• Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
• Any other ad-hoc duties as assigned

Requirements:

• Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• No experience required!

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Up to $5500 + Fixed Allowances $300
• Permanent Role with AWS and 3 Months Variable Bonus
• MNC Chemical Plant, Jurong Island with Company Transport Provided at Jurong East
• Experiences in fixed equipment and piping maintenances are essential

Responsibilities:

• Lead a team of mechanical supervisors and contractors in performing all the plant inspection and modification works to ensure work are carried out timely, safely and with good maintenance practices with no disruption to plant operations.
• Manage and lead the plant painting program to ensure the integrity of plant facility.
• Coordinate with plant operators and other maintenance groups in the execution of plant modifications works with no compromise to safety of workers and integrity of facilities.
• Conduct and arrange training for staff and contractor to enhance their skill and competency levels.
• Implement management systems based on standards stipulated under ISO 9001, ISO 14001 and SS651.
• Maintain proper documentation and filing of inspection records and reports in Data Management System.

Requirements

• Degree in Mechanical Engineering or Material Engineering.
• Minimum 2 years of relevant work experience in fixed equipment and piping work related to petrochemical, oil and gas industry.
• Good analytical & problem-solving skills
• Ability to communicate with staff in different functions & contractors, strong spirit of collaboration & teamwork.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilites

• Prepare District Cooling System (DCS) design for bid submissions and potential projects using CAD/BIM software such as AutoCAD/Revit to create 2D drawings such as equipment layouts, elevational and sectional drawings, schematic diagrams, etc. and 3D models of buildings which include mechanical and electrical aspects, etc.
• Develop technical write-ups/proposals for bid submissions and potential projects
• Work with Project Development team to generate tender specifications and drawings for tender issuance to contractors and suppliers/vendors
• Liaise with Procurement team to issue tender documents to contractors and suppliers/vendors and evaluate tender submissions
• Review existing district and retail cooling plants’ operations and provide improvement suggestions/plans with a data driven approach
• Liaise with government agencies and IHLs on collaboration/co-development matters on new technology development in the cooling domain
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor/the head of department from time to time

Job Requirements

• Degree in Mechanical Engineering or equivalent qualification
• Professional qualification(s) such as Singapore Certified Energy Manager (SCEM), Energy Efficiency Opportunities Assessor (EEO Assessor) and/or BCA-registered Energy Auditor will have an added advantage
• Minimum 5 years’ experience in air-conditioning system design, major retrofit works’ design involving chiller plant systems and/or energy audits of existing projects
• Familiarity with deployment and integration of renewable energy sources (e.g., solar PV) and energy efficient technologies (e.g., energy storage systems) will have an added advantage
• Proficient in using CAD/BIM software such as AutoCAD/Revit
• Attention to details
• Passion for problem solving

Job Description:

1. Lead Research and Development efforts for Electromagnetic Field (EMF) materials, overseeing process design and optimizing performance.

2. Devise and execute experiments to validate product performance, ensuring alignment with design requirements.

3. Drive continuous improvement in the application of electromagnetic molding technology.

4. Collaborate with cross-functional teams to enhance product quality and innovation.

Job Requirements:

1. Bachelor's degree in Electrical Engineering, Physics, or a related discpline.

2. Specialized knowledge and experience in Electromagnetic Fields (EMF).

3. Proficiency in analyzing, designing, and implementing EMF-related solutions.

4. Strong analytical skills to troubleshoot and resolve EMF-related issues.

5. Ability to work collaboratively in interdisciplinary teams.

6. Possess effective communication skills to convey technical concepts to both technical and non-technical stakeholders.

7. Adopts proactive approach to staying abreast of emerging technologies in EMF engineering.

8. Able to manage and coordinate EMF-related projects from conception to completion.

Job Details:

• Basic salary range - $3,200 - $3,500 + KPI/Team Allowance ($150) + Skillset Allowance $300 (Pass all papers and answer questions correctly)

• Working Location: Tampines

• Working Days & Hours: Mon to Fri ONLY - 830AM - 530PM / 9AM - 6PM / 930AM - 630PM (3 Rotation Shifts)

Responsibilities:

• Attend to insurance enquiries via inbound call/email

• Provide excellent customer service

• Provide policy recommendations

Requirements:

• Have obtained at least a GCE 'O' or 'N' Level.

• Preferable with BCP, PGI and HI certificates

• Preferable with at least 1 year of call centre experience in any industry

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)
• Manage daily BAU operation of database and middleware (DB&MW) related services.
• Provide Level 2/3 support for DB&MW service-related queries.
• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.
• Monitor and plan the capacity to meet the demands of the application workload.
• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.
• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.
• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.
• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.
• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.
• Perform incident escalation in accordance with escalation procedures.
• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.
• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.
• Lead and drive data services initiatives and manage project deliverables.
• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.
• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields
• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG).
• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc).
• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment.
• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu.
• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc.
• Familiar with high-availability technologies and solutions
• Proven track record of troubleshooting and resolving complex technical issues.
• Experience in system, database and application performance tuning.
• Experience in capacity planning, availability management and business continuity management

Skills & Competencies

• Project management skills.
• Outsourcing vendor management skills.
• Documentation skills and ability to create clear and comprehensive SOPs.
• Collaboration and communication skills, with the ability to work effectively in cross-functional teams.

The following certifications while not necessary, will be an added advantage:

• Data, Analytics, AI&ML Literacy
• Cloud Literacy and Administration
• Database Certified Professional
• Red Hat Certified System
• ITIL Foundation Level

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.

Job Description

· Monitor Contractors’ manhours and progress, site meetings, technical bids evaluations, schedule updating and monthly & fortnightly reports preparation

· Supporting AWP (advanced work packaging) procedure preparation and implement, helping contractors to develop it and follow it strictly

· Preparation of EPC procurement and subcontract tracker, DMRS set up (Level 4 schedule), overall manpower, develop Productivity and S-curves

· Analysis critical path highlight potential delays may occur, what impact will be. Discussing with engineering leads/ Project managers to solve those issues to meet the key deliverable dates.

· Attend all necessary meetings (internal & external) related to planning activities. Ensure actions arising from meetings are followed-up through to close-out.

· Liaise with Cost Controllers to ensure consistency of information

Requirements

· Qualification: Diploma or Degree in Engineering preferable in Mechanical/ Electrical

· Experienced Primavera P6 user with minimum 3-5 years of project planning experience using P6Experience in chemical plant.

· Ability to understand standard work scopes of Mechanical, Civil, Structure, instruments, electrical and piping as well as their interdependency .

· Ability to work independently and communicate clearly and able to work at site environment

Job Responsibilities

• Conduct day to day inspection activities/ checking building wear & tear and defects. To prepared and submit monthly report on inspection finding and equipment life cycle and overhaul plan (if any)
• Maintain a preventative/routine maintenance schedule ensure all facilities operate efficiently and conforms to operating standards.
• Maintain a listing of all items in inventory. Coordinate replenishment to ensure parts and supplies are available when needed.
• To monitor and coordinate all licence renewal promptly which included annual electrical shutdown, building fire equipment maintenance and inspection, lift inspection, water tank inspection etc
• To liaise with Vendor etc Safety Officer, Fire Safety Manager, LEW/ on monthly inspection finding and follow up on required rectification
• To repairs/complaints on electrical services, plumbing and sanitary requests of assigned facilities
• Attends to emergency breakdown maintenance after office hours/public holiday
• Track and maintain electrical usage record
• Any other ad hoc duties

Job Requirements

• Higher NITEC or NITEC in Electrical / Mechanical / Mechatronic Engineering
• Equal to NITEC which recognized technical certificates in Mechanical & Electrical, Building Services, Facilities Technology, ACMV or equivalent
• Minimum 2-3 years of Facilities, Building/Property Management and Maintenance experience
• Hands-on experience in general maintenance, repair of Electronic/Electrical/Air-conditioning/ Plumbing & Sanitary
• M&E (Mechanical and Electrical services) knowledge of building mechanical & electrical system (Aircon, Electrical/plumbing)
• Proficiency in Microsoft Office
• Able to work well independently as well as in a team
• Standby to work after office hours or public holiday if any emergency breakdown maintenance

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Key Roles and Responsibilities

Software Development and Innovation: Work closely with stakeholders to develop in-house solutions to support business (from conception to requirements gathering, analysis and design, solution development, and deployment) using Microsoft platform technologies and Azure.

Operations and Maintenance: Production support, software maintenance, and upgrades

Qualifications & Experience:

- Minimum Working Experience: 4 years

- Diploma/Bachelor’s degree in Computer Science or any other related field

- At least 3 years of professional experience in full lifecycle & full stack (front end + back end) application integration and development

- Hands-on implementation experience in building scalable web applications

Experience in following domain area/ technology/ programming languages:

- Server-side programming languages: Node.js, Python

- Implementation experience in at least one of these Web App frameworks: React, Angular, Flutter

- Experience in SQL database

- Experience in DevOps, CI/CD Pipeline and/or DevOps tool chains

- Code management and deployment

- Familiar with current UX trends on web & mobile applications

- Certified in Azure technologies will be added advantage

- Experience in OpenAI will be added advantage

Preferred Skills & Characteristics:

Consistently display dynamic independent work habits, goal oriented, passionate in growth mindsets, possess a ‘can do’ attitude, and self-motivated professional. Self-driven and proactive in keeping up with new technologies and programming.

Responsibilities:

• Responsible for deployment, change, issues triage and infra management of overseas games and relevant components and system, such as game monitor system, login services.
• Responsible for monitoring and dash-boarding for game observability, and ensure the game is reliable, scalable and secure
• Understand the game architecture, analyze, evaluate and respond to potential risks, such as: Hidden troubles , performance bottlenecks,
• Responsible for daily communication and coordination between various teams

Requirements:

• Bachelor’s degree or above in Computer Science or comparable field
• More than 3 years of operations experience in Linux and windows operating system
• Have a high sense of responsibility and teamwork spirit
• Proficiency in scripting programming such as Bash, Python, sql is a plus
• Experience with worldwide online game live operations is a plus

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

Service Reliability Specialist - Riot Operations Center

The Riot Operations Center (ROC) manages the 24x7 monitoring and response components of Riot's player-facing services. We are the first line of defense when things go wrong with any of our live services. We leverage technical familiarity with best-practice processes to rapidly remediate incidents. The team helps to create and mentor other Riot teams on best practice in alerting, monitoring, and operational processes.

As a Service Reliability Specialist, you will work closely with the Live Operations team and Riot globally to establish and maintain a high-performing and highly available game service for players. You will monitor and support all aspects of LIVE production environments, development environments, and general system needs. Your technical skills and grasp of system integration will help you diagnose and communicate potential issues to Rioters and the community, improving the quality of the player experience. You will be a craft master in operational and triaging skills. The team can look to you in tricky situations to lead the resolution as a proactive individual, focused on solving day to day problems that affect any aspect of running live games. You will also be involved in projects of moderate complexity that would help continuously improve overall service quality in the incident management and observability problem spaces.

Responsibilities:

• Triage and investigation of live incidents and leads the team around live incidents
• Execute technical return to service actions in a fast-paced, distributed systems environment specifically microservices to quickly restore service and protect player experience
• Monitor the health of Riot’s distributed services using observability tools, identify gaps with alerting, runbook steps, processes or tools
• Runbook development, audit and maintenance to keep documentation up to date
• Training material creation and onboarding new team members
• Onboard/ mentor team members in improving their crafts and be a tech point of escalation on a day to day basis
• Provide support, coordination during major launches, events and release deployments
• Build relationships with members from the wider Riot organizations to drive communication and strategic alignment
• Trained as an Incident commander and able to drive incidents to resolution
• Contribute to project work with little or no guidance to develop automation scripts, utilities and new processes to continuously improve the incident management process
• Document details of incident response, conduct incident retrospectives, quality checks as needed to identify problems and improve overall incident management/response
• Participate in post-incident RCA meetings as required

Required Qualifications:

• Computer Science/IT Systems/Information Technology diploma, associate degree or equivalent
• 4+ years of Service Reliability Administration or equivalent role (System Analyst, System Administrator/Engineer, Live Operations, Network Administrator, NOC Engineer etc)
• Speak with authority on incident management and have good understanding of ITIL processes
• Familiarity with the core concepts of operating systems, networking, SDLC and Agile methodologies
• Expert level troubleshooting skills with triaging incidents in a high-capacity, high-availability and highly distributed environment
• Experience with the following tools/platforms:
  • Monitoring solutions eg: Datadog, NewRelic, Nagios, Elastic Search, Grafana
  • Event management tools eg: BigPanda, Moogsoft
  • ITIL-based Ticketing systems eg: ServiceNow, JIRA

Desired Qualifications:

• Understand relational databases like MySQL, CI/CD pipelines, especially Jenkins
• Experience working on deployments in a live environment is a plus
• Experience working in container-based ecosystems like docker and with a container scheduler like Kubernetes, Amazon EKS/ECS or GKE
• AWS Cloud Services experience/certification/training or equivalent, Linux+ and Network+, or equivalents
• Experience building automation scripts/utilities/jobs using either Python, Powershell, JavaScript or Bash
• Familiarity with Site Reliability Engineering (SRE) principles and best practices

Responsibilities:

• Proficient in implementation, management and troubleshoot AWS Technologies, Openshift Container Platform, Microservices.
• Proficient in Operating System such as AWS Azure, Linux, Red Hat Enterprise Linux and Microsoft Windows
• Maintain, Manage and Monitor Cloud Infrastructure
• Resolve IT infrastructure issues
• Proactive handling of project and supporting project implementation
• Create high-quality technical documentation
• Support out of hours work if schedule requires
• On-board new Cloud technologies, challenge existing implementation in a professional and constructive manner
• Engage in Cloud security activities
• Comply with ITSM/ITIL methodologies in day to day operations of IT Infrastructure

Requirements:

• Resourceful and self-driven individual with sense of urgency and commitment
• Ability to work effectively in a fast paced implementation environment
• Minimum 5 years of working experience in the related field is required for this position
• Preferably Executives specializing in AWS Cloud, Linux, Java, python, scripting
• Knowledge of Cloud security tools like Aqua, Tenable

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Singapore American School (SAS) is an independent, non-profit, co-educational day school offering an American-based curriculum for preschool through grade 12 with more than 4,000 students from more than 50 nations and over 700 faculty and staff on one campus. Our core technology platforms consist of Apple endpoint devices and Google Workspace for Education among a wide variety of classroom technology and applications to support academic and operational needs.

At SAS, High School supports a BYOD program while Middle School has a 1:1 Macbook program. The Elementary School, grades 1 through 5 has a 1:1 iPad program.

Roles and Responsibilities:

The IT Support Engineer (ITSE) is responsible for providing technical support to students, teachers and staff and answering general inquiries for all endpoint hardware, software and audio visual technologies. Specific responsibilities warrant proficiency in using current technology tools and digital platforms to create, communicate, collaborate and organize.

• Provide tier 1 troubleshooting and support, guiding users with steps over the phone, through remote support tools or in person.
• Tier 2 responsibility to support at least one of the assigned technology systems, as directed by the supervisor
• Provide AV/IT equipment setup and ongoing support for school events
• Installing, un-installing, configuring and troubleshooting software on students’, teachers' and staffs' SAS IT devices
• Maintain and support endpoint information technology solutions including audio visuals in a learning space or an office environment.
• Understand and assist in management of digital signage solution on campus
• Face to face and remote support for educators, students and parents.
• Guiding students, teachers and staff on IT software/system and hardware usage
• Recording all incidents and requests with relevant details in the helpdesk system reported via walk-ins, phone calls or emails.
• Vigilantly and effectively monitoring, evaluating and sharing responsibility with other team members for all incidents and requests reported via the helpdesk platform.
• Working diligently to meet the assigned SLAs (Service Level Agreements) for all reported issues and requests.
• Analyzing and evaluating all reported incidents and requests for any coordination, collaboration, escalation or delegation required with other tier 2 or tier 3 level support in the team.
• Collaborating with divisional tech help center coordinators to perform duties when stationed at a divisional tech help center.
• Assisting with deployment of purchased hardware and software
• Assisting with e-waste management of SAS technology hardware for donation or disposal
• Configure Apple devices using Mobile Device Management software
• Assisting team’s procurement specialist to correspond with vendors for faulty hardware unit repairs and replacements
• Performing other duties as and when assigned by the supervisor

Work Hours:

• Work timings will rotate between the slots of: 07:00 am to 03:45 pm, 7:15 am to 4:00 pm, or 08:00 am to 04:45 pm, including a 45 min lunch break

Qualifications and Experience:

• Diploma in Information Technology / Computer Engineering / Business Information Technology
• Relevant experience (at least two years) in providing IT Support in a dynamic environment
• Excellent communication skills in English (verbal and written)
• Positive work attitude and initiative
• Knowledge of Apple hardware and software (macOS, iOS, tvOS)
• Knowledge of audio visual hardware and systems
• Experience in Google Workspace Applications (GMail, Google Drive/Docs, etc.)
• Interest and good knowledge of technology troubleshooting, maintenance, and installations
• Able to work diligently, independently and under time constraints
• Positive and growth mindset with excellent customer service skills
• Ability to learn and adapt to new technology developments
• Keen interest and experience in researching and collaborating with team on seeking new technology solutions
• Ability to work cooperatively with the team
• Ability to be flexible, creative and problem solve novel technology issues in a fast paced and dynamic environment
• Mobile Device Management knowledge would be an advantage

• Willing to work in Tuas.

• Supervising generator production and ensure quality work is done in safe and efficient manner.
• Liaising with other department such as Engineering, Procurement, (not limited) to develop plan that improve production, costs, and labor.
• Diagnosing problems in the production line and providing recommendation and training.
• Establishing safety procedures and protocols that take the worker well-being into account and also minimize carbon footprint.
• Keeping abreast of advancement in engineering and production and sharing knowledge with co-worker.
• Identifying, documenting, and reporting unsafe practices.
• Drawing up production schedules and budgets for projects.
• Schedule meetings with relevant department and stakeholders.
• Analyzing all facets of production and making recommendation for improvement.
• Obtaining any materials and equipment required.

1) Project Management

• Assist Data center project and work with all stake holder to ensure all related matter is close and delivery on time.

2) Production Procedure

• Ensure Production is up-to-date including all related process chart, check sheet, maintenance check sheet.
• Preparation of risk assessment document including organizing.
• Prepare any special request procedure for external use.
• Prepare Process Failure Mode and Effects Analysis (FMEA) for production.
• Review Production safety compliance.
• Attend monthly safety meeting and provide input to safety committee, update any new safety protocol into procedure and briefing to Production supervisor.

3) Production Down Time Report

• Prepare monthly Production down time report.
• Production time study for all the process and initiate improvement.
• Analyze downtime and proposal improvement action with related stake holder such as Engineering, QA, Procurement, Production and others.

4) SAP Process

• Perform raise Purchase Requisition for approval.
• Study and analyze production manhour and discuss with Supervisor for consistency.

5) Facility Improvement

• Renew and follow up expire MOM certification for lifting, compressor.
• Follow up forklift maintenance.
• Maintain production jig list and register.
• New facility proposal, scheduling and coordination to ensure project complete on time and meet specification including inspection and commissioning.

6) Witness Test Support

• Support and discuss with QA for comment related to production issue.

7) Calibration

• Review calibration record and update the calibration record list.
• Request quotation and arrangement calibration. Coordination with Production supervisor for arrangement.

Requirement

• Degree in Engineering (Mechanical/Electrical/Mechatronics).
• 3 - 5years of experience.

• Experience to read drawing.
• Proficiency in MS office.
• Analytical, problem-solving, and critical thinking skills.
• Superb written and verbal communication skills.

Application Support Engineer

• Working Hours: Shift Work
• Working Location: Central
• Remuneration package: Up to $4.5k + AWS + Performance Bonus

Responsibilities

• Running on 24/7 shift level 1 application support.
• Assist in the maintenance of 24/7 applications, high-availability systems
• Identify and document user and system issues
• Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue
• Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriately
• Manage stakeholder relationships with management, other technology teams or end-user clients on a day to day basis
• Conduct application testing, support client application testing, and collect and summarize test result
• Create and maintain job schedules, job tracking, client communications, team communications, Web reports, and other documents that may be required
• Train users on applications and help them resolve application issues
• Liaise closely with business users and build good rapport
• Handle escalations and manage client expectations on an ongoing basis

Requirements

• Qualification in Computer Science or equivalent
• Experience with some programming languages(HTML,JAVA) will be an added advantage
• Excellent verbal and written communications skills, including the ability to create organized and informative reports, as well as comprehensive, accurate documentation
• Comfortable working directly with end users
• Willing to work on rotating shifts including weekends and public holidays

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43439" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781