Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

• Must work on weekend and public holiday

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Business Solutions Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Business Solutions Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Responsibilities

• This person will be responsible for making sure that facility and their services meet the needs of the people that work in them. The Operations manager is accountable for all the services such as Events Management, Building Services, Maintenance and Project Management, M&E Systems, Audio-Visual System, Security System, Horticulture Services, Pest Control Services and Cleaning Services, to make sure the surrounding environment is in a suitable working condition.
• To report directly to the ACSOH Management on all Facilities Management (FM) Services including seeking his approval of taking leave.
• Exercise all reasonable skill, care and diligence in the discharge of his duties and responsibilities.
• To plan the proper sequence of actions to be taken by the technical staff and including director contractors or parties engaged by ACSOH of the FM Services in various specific disciplines.
• To plan for logistics and manpower to facilitate events held at ACSOH Oldham Hall.

Administrative

• Monitor actions taken by the technical staff and including direct contractors or parties engaged by ACSOH for the FM Services in various specific disciplines.
• To develop a systematic means of communication amongst his technical team and parties engaged by ACSOH for the FM Services and evaluate the consequential effects and interactions arising therefore.
• To identify the bottle-necks in the flowchart of various activities and to develop, in collaboration with the concerned parties, ways and means to resolve them.
• To anticipate possible delays and budget-overrun of the FM Services so that appropriate actions may be taken at the appropriate time by the appropriate parties to alleviate or to arrest the same.

Maintenance and Project Management

• To attend monthly meeting with the ACSOH management on the FM Operations requirements of the maintenance contract and project works.
• To manage and supervise the team of Housekeeping, Technical Staff, and Specialist in carrying out duties as specified herein.
• To escalate problems to the ACSOH management immediately if problems cannot be solved.
• To ensure the Scheduled Maintenance and work programmes are followed.
• Responsible for the pre and post contract and procurement administrations for A&A projects.
• To monitor KPI for all contractors serving ACSOH Oldham Hall.

Requirements

• Bachelor’s Degree or Equivalent
• Fire Safety Manager Certificate
• At least 5 years of relevant work experience
• Experience working with youths and young adults or in the education sector will be an added advantage
• Possess Contract Management skills and Emergency Response Management skills
• Knowledge in Facilities Management, Food Cost and Quality Management, Menu Planning and Management and basic Mechanical and Electrical Engineering

Sales Manager / Senior Sales Manager | Regional Market | Jurong East

Working location: Jurong East, Singapore

Working day and time: Mon – Fri / 8.30am to 5.30pm

Basic Salary: $8,000 - $10,000

AWS Provided (13th Month Bonus)

Variable Bonus Capped at SGD30,000 (KPI Based)

Annual Leave: 18 Days

Summary: Sales Manager / Senior Manager is responsible for Singapore and Malaysia markets in marketing, sales and other related matters.

Requirements

• Diploma or degree holder is preferred for this role.
• At least 5 years of sales manager / regional sales manager experience from related products from Heat exchange or Refrigeration

Job Responsibilities

• To identify new business opportunities and establish new customer accounts.
• Build relationship with existing customers.
• Follow up on sales enquiries and provide technical support.
• Technical calculations on software.
• Coordinate with order management team to ensure smooth delivery of orders..
• Deliver sales target as defined by supervisor..
• Identify and coordinate specific Customers/ market needs and trends.
• Perform any other duties assigned by Supervisor.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

SICO is an American company with more than 70 years in the business of supplying to the Hospitality & Institutional markets worldwide. We are inviting dynamic, self-driven individual to join as a Regional Sales Manager.

Primary responsibility is to achieve sales target, manage distribution channel in Singapore and Asia region.

Requirements:

- Diploma/ Degree in Business Adminstration/ Sales/ Marketing with sales or B2B experience

- Highly sales-driven, confident and self-motivated

- Excellent interpersonal, strong presentation and communication skills

- Good spoken and written English and Mandarin to liaise with Chinese-speaking clients and associates

- Knowledge in Salesforce & SAP will be an added advantage

- Possess own vehicle has an added advantage

- Commission & transport allowances

- Singaporeans/ PRs are welcom

You may apply with full resume, photo and expected salary to [email protected].

We regret only shortlisted candidates will be notified.

Thank you for your application.

Roles & Responsibilities

• Overseeing daily operations
• Supervising staff and schedulling shifts
• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

Requirements

• With or Without experience - Candidates with experience will be an advantage
• Able to work on weekends and PH
• Good communication skills and cheerful personality

Other Information:

• Good and comfortable working environment
• Annual leave and Medical benefits
• Basic Salary + Commission + Service point + Incentive

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

What to expect

● Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.

● Evaluate and pinpoint the sustained competitive advantages of our product offerings

● Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs

● Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency

● Own the marketing plan to grow the community and develop the business

● Build the brand and awareness of the web search & AI team product

● Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign

● Source and develop marketing collaterals (e.g. merchandise, prizes)

● Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

Requirements

● Minimum of 5 years’ experience in digital marketing and events

● Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)

● Knowledge in AI/ML

● Creative with an eye for design

● Data and insights driven

● Outgoing personality, proactive, and takes initiative

● An appetite for learning and development

● Resourceful problem solver

● Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.

● Experience in planning and executing events

● Experience in developing a marketing strategy & plan

● Proficiency in project management and cross-functional collaboration

● Able to understand technical concepts in product

● Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies

● Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)

● Excellent communication and interpersonal skills

● Excellent time management

● Prior experience in customer engagement, tech market strategy or data analytics is a good to have

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

1. Customer Issues & System Support

- Provide investigation support, track and monitor of reported customer issues escalated from front-office.

- Ensure reported issues are resolved timely, and any critical issues are timely escalated /communicated to stakeholders.

- Work closely with front-office and technology team to provide detailed customer issue and information to assist them with timely investigation, impact assessment, resolution, and root cause analysis (RCA).

- Initiate periodic meeting with technology and business partners to review and follow up on all open production tickets relating to digital channel services.

- Collaborate with cross functional technology & business partners to help speed up resolution of complex issues.

2. Servicing & Customer Experience Management

- Review customer satisfaction through tracking of support demand, and issue resolution turnaround time

- Perform analysis through data collated and identify process improvement or enhancement plans to reduce negative customer impact and improve overall customer satisfaction.

- Collaborate with journey owners to resolve identified customer journey gaps.

- Drive and execute channel process improvements to achieve operational excellence and better employee journeys.

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office and analytics.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Requirements:

• Project coordination & supervision of ACMV site progress
• Attend site meeting
• Coordination with sub-contractors

Educational Requirements:

• Min. 3 years relevant experience in ACMV
• Diploma and above

Job Requirements:

• Working days per week: 5.5 days
• Working Hours: 0830 - 1730 (Mon - Fri) / 0830 - 1230 (Sat)

Responsibilities

The duties of the Assistant Building Manager includes but not limited to the following:

• Supervision of site staff;
• Carry out diagnostic analysis of all the M & E systems, specialist works and systems;
• BMS monitoring at least twice a day, including data collection, temperature, pressure, trend logging and report must be submitted fortnightly, any irregularities or fault must be followed up immediately in particular the Laboratory, Vivarium, Server, Lan Room and Tissue Culture Room.
• Regular meetings and prepare monthly management reports including audit and inspection reports;
• Liaise, coordinate, plan and supervise maintenance program, sub contractors, vendors, delivery, etc;
• Make recommendations for any replacement or repair works including seeking approval.

Requirements

• Diploma in Electrical / Mechanical Engineering with at least 10 years relevant experience or equivalent. The candidate shall have experience in managing various types of facilities

Skills:

Minimum 7 years of experience in IT Infrastructure design, IT services management, and technical role.

Hitachi storage solutions, spanning from entry-level to enterprise-grade systems.

Strong technical background in Hitachi IT Solutions (Storage, Servers, and Switches).

Strong track record in managing IT Infrastructure and Operations.

Strive for continuous improvement and collaborate with all team members to solve problems.

Critical thinking and problem-solving skills

Hitachi Professional Certification(Mandatory)

Sales Manager / Senior Sales Manager | Regional Market | Jurong East

Working location: Jurong East, Singapore

Working day and time: Mon – Fri / 8.30am to 5.30pm

Basic Salary: $8,000 - $10,000

AWS Provided (13th Month Bonus)

Variable Bonus Capped at SGD30,000 (KPI Based)

Annual Leave: 18 Days

Summary: Sales Manager / Senior Manager is responsible for Singapore and Malaysia markets in marketing, sales and other related matters.

Requirements

• Diploma or degree holder is preferred for this role.
• At least 5 years of sales manager / regional sales manager experience from related products from Heat exchange or Refrigeration

Job Responsibilities

• To identify new business opportunities and establish new customer accounts.
• Build relationship with existing customers.
• Follow up on sales enquiries and provide technical support.
• Technical calculations on software.
• Coordinate with order management team to ensure smooth delivery of orders..
• Deliver sales target as defined by supervisor..
• Identify and coordinate specific Customers/ market needs and trends.
• Perform any other duties assigned by Supervisor.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

The successful individual will report to the Chief Financial Officer-cum-Director of Learning Centre Management and the Deputy Director of Learning Centre Management.

As a Learning Centre Manager, the responsibilities include:

• Managing one/two of the thirteen learning centres of the DAS
• Supporting the Senior Manager in overseeing and managing cluster initiatives
• Being the representative of the DAS in their respective locality
• Networking with schools and related organisations in the vicinity of their DAS learning centre(s)
• Networking with the clients of the learning centre(s), ie. parents of the students
• Being responsible for the efficient daily operation of the learning centre(s)
• Monitoring the work of the Educational Therapists and Student Service Associates of the learning centre(s)
• Leading and organising company-wide and/or learning centre focus projects and events
• Conducting appraisals and approving various reports

Job Description

1) Parents and Community Engagement

Establish and maintain good relationship with parents, Special Educational Needs (SEN) Officers and school administrators, and the community in the locality of the centre through:

a) Open Houses, Parents’ Orientation and Learning journeys

• Work with the respective teams to conduct open houses, student events and parents’ orientation to generate greater awareness among the public, VWOs and schools in the vicinity.
• Host Special Educational Needs (SEN) Officers and teachers from schools to foster closer working ties with them to enable better support for our students.
• Attend community engagement events to foster working relationship and explore opportunities to collaborate with other VWOs and schools.
• Serve as a conduit of information for parents to give constructive feedback on our existing and future services and policies

b) Schools

• Work with schools/agencies on an ad-hoc basis on projects to benefit DAS students.

2) Administration

Supervise and manage the day-to-day operations of the learning centre:

• Be responsible for the safety of staff and students, and the general security of the learning centre.
• Handle all communications with parents.
• Manage the learning centre inventories.
• Ensure that DAS policies are strictly implemented and adhered to.
• Ensure that all Standard Operating Procedures (SOPs) are strictly adhered to so as to achieve a high level of consistency with other learning centres.

3) Finance

Supervise and manage the day-to-day operations of the learning centre:

• Oversee the proper handling of all collections and payments at the learning centre.
• Supervise and work with the Student Service Associates in ensuring the following:

- Bursary applications and documentations are submitted promptly to the Bursary Administration Branch for review.

- All outstanding payments are followed up and reminder letters sent according to pre-specified procedures to the parents.

- Prompt billing of programme fees are carried out at the specified date given by the Finance Department.

- Proper maintenance of student records for monthly and year-end audit purposes.

4) Student Placement and Timetabling

The Learning Centre Manager, working closely with a designated Senior Educational Therapist, is responsible for the scheduling and proper placement of all students at their learning centre.

5) Staff

• Recommend training and development for administrative staff.
• Handle staff administration, ie. leave application, medical leave etc.
• Recommend talented staff for positions of greater responsibility.

6) Reporting to Senior Management

Provide feedback and reports on the performance and operations of the learning centre.

7) Others

Any other duties assigned from time to time by the Chief Financial Officer-cum-Director of Learning Centre Management and the Deputy Director of Learning Centre Management.

Requirements

• Recognised university degree or equivalent
• Having supervisory experience and experience as an administrator in an educational setting will be an advantage
• Candidates with direct relevant experience are welcomed to apply
• Able to write and speak fluent English
• Being good at public speaking is essential
• Able to work on weekends and late hours on weekdays
• Have an outgoing personality, good people skills and high initiative
• Able to multi-task, have a sharp eye for detail and work well under pressure

For more information, please visit our Careers page

https://das.org.sg/careers-at-das/positions-available/

Email the above submissions to jobs.org.sg by 18 February 2024

Only shortliste candidates will be contacted

A Business Development Manager is responsible for identifying business opportunities, building and maintaining client relationships, and driving growth. Duties include market research, developing strategies, negotiating deals, and collaborating with cross-functional teams to achieve revenue targets. Excellent communication, analytical skills, and a strong understanding of the industry are essential for success. The role and responsibilities of a Business Development Manager typically include:

1. Market Analysis:Conducting thorough market research to identify potential business opportunities and trends.

2. Strategic Planning: Developing and implementing strategic plans to expand the company's customer base and achieve revenue goals.

3. Client Relationship Management: Building and maintaining strong relationships with clients, understanding their needs, and ensurinqg customer satisfaction.

4. Lead Generation: Actively seeking and pursuing new leads through various channels to grow the sales pipeline.

5. Negotiation and Deal Closure: Negotiating terms and closing deals with clients or partners to achieve mutually beneficial agreements.

6. Cross-functional Collaboration: Working closely with sales, marketing, and product development teams to align business strategies and achieve common objectives.

7. Networking: Representing the company at industry events, conferences, and networking opportunities to establish a strong presence in the market.

8. Financial Analysis: Assessing the financial viability of potential opportunities and projects to ensure profitability.

9. Continuous Improvement: Identifying areas for improvement in processes and strategies, and implementing changes to optimize business development efforts.

10. Reporting and Analysis: Providing regular reports on business development activities, analyzing results, and making data-driven recommendations.

11. Risk Management: Evaluating and mitigating risks associated with new business ventures or partnerships.

12. Stakeholder Communication: Communicating effectively with internal and external stakeholders to ensure a shared understanding of goals and objectives

• Healthcare Sector
• North-East/Central Location
• 2-Years Contract Role

Responsibilities:

• Engage with stakeholders/end-users/customers over various communication channels to understand their technical needs, inquiries, and challenges.
• Provide clear, accurate, and timely technical assistance, product recommendations, and problem-solving guidance.
• Develop an in-depth understanding of the products, applications, and systems to effectively address stakeholders/end-user/customer inquiries and provide expert-level support.
• Stay updated on industry trends, product advancements, and technical knowledge to offer cutting-edge solutions.
• Diagnose and troubleshoot technical issues, both remotely and on-site when necessary, collaborating with cross-functional teams to provide comprehensive solutions.
• Document and track stakeholder/end-user/customer interactions, technical solutions, and issue resolutions using appropriate tools and systems.
• Collaborate closely with vendors, partners, stakeholders/end-users/customers, clinical team, corporate teams to ensure seamless communication and effective problem resolution.
• Contribute technical insights to assist in application/product development, improvement, and enhancement strategies.
• Contribute to the creation and maintenance of technical resources, including FAQs, troubleshooting guides, and application/product documentation, to empower stakeholders/end-users/customers and colleagues.
• Identify opportunities to enhance technical support processes, streamline workflows, and optimize issue resolution timelines.
• Participate in continuous improvement initiatives to elevate the overall quality of technical support services.
• Assist in training and sharing your technical expertise and best practices.
• Foster a collaborative learning environment that promotes skill development and knowledge sharing.
• Identify any application/system/project/business risks and keeping the management always informed.

Requirements:

• Degree in Information Technology Computer Science, Computer Engineering or equivalent from a recognised institution
• At least 10 years of relevant working experience in developing, implementing, and maintaining IT systems.
• Proven experience in technical support or engineering roles, preferably in IT or healthcare sectors.
• Strong knowledge in Electronic Medical Record Systems, CRM systems, ticketing platforms, Microsoft Office Suite, Mobile App Solution, data analysis via tools such as Power BI or Qlik Sense
• Strong technical background and expertise in application systems and preferred related technical domains like system/network/hardware support and administration, web isolation solution, Wi-Fi solution etc.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page/cadmusresources/job/LRWVW5Y6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

CADMUS RESOURCES | EA Licence No.: 05C3447

Sales Manager [Freight Forwarding]

Salary: $ 4500 - $7500

Working Days: 5.5 Day
Working hours: Monday- Friday 9:00 am -6:00pm | Saturday 9:00am -1:00pm
Location: Changi Air Freight Centre

Roles & Responsibilities:

• Develop & Lead the Sales activities of Singapore Branch for all products – Ocean, Air , Courier & Warehousing
• Hunter Role with Attractive Commission Scheme
• Generate leads, set appointments and present business proposals to potential customers through various communication channels, including: face to face meetings, telephone calls, emails, etc
• Manage and maintain pipelines, respond to requests for information in a timely manner and remain proactive and responsive to prospective customers.
• Plan weekly sales calls
• Follow up on all sales leads.
• Submit Daily and weekly reports to management.
• Study the market inclusive, but not limited to competitors, carriers, and manufacturers/customers to be updated on market trends, fluctuation, change etc.
• Responsible for the “P&L – Profit and Loss”
• Timely response to the Tenders/RFQs
• Effectively interact with other departments including, the account management, operation & logistics teams, and finance department
• Any other duties as assigned by management.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Our client is an European MNC in Manufacturing and MRO Industry. Due to their current expansion plan, they are looking for a HR & Finance Manager to join their HR and Finance Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of HR & Finance Manager:

• Lead financial closing and analysis.
• Work with external partners (banks, auditors) and prepare financial reports.
• Manage taxes and payments.
• Guide the team and support the managing director in financial matters.
• Handle all HR processes, from recruitment to development and administration.
• Collaborate on local and global HR initiatives.
• Assist with training and development.
• Act as a liaison with government agencies and external legal counsel when needed.
• Any other adhoc duties as assigned.

Requirements:

• Degree in Accountancy or related
• At least 5 years relevant experience with both Finance and HR functions
• Experience in Manufacturing / MRO Industry is an added advantage
• Knowledge of Swiss GAAP, Singapore labour law, IFRS and Singapore Tax

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Your Role

We are looking for an experienced IT Account Manager to develop sales forecasts and maintain strong account relationships with the customers.

What Will You Do

• To develop sales forecasts for allocated customer accounts.
• To manage and maintain strong account relationships with customers.
• To work cross-organizationally to coordinate pre-sales and professional services.
• To support resources to drive successful solutions for customers.
• To meet sales quota through identifying and gaining business from new and existing clients and ensuring customer satisfaction through the products and services provided.
• Have a deep understanding of the organization’s products and services.
• To participate in development of value propositions and to negotiate successfully to close a sale.

What Do We Want

• At least a Professional Certificate or NiTEC in IT industry.
• At least 2 years of experience in Sales, Marketing and IT.
• Good interpersonal and communication skills.
• Sales Driven and motivated individual

Job Summary

You are responsible for developing and delivering mid- to long-term business strategy that aligns with COMO Shambhala principles. You will lead, develop and innovate to ensure COMO Shambhala as a global brand achieve revenue target and profitability across all wellness & spa centers. This role will require you to understand the marketing changes and capable of navigating the business through these changes to remain current. You will build and lead a high performaing organization that fosters COMO Group culture and values.

Who will be successful in this role

A visionary leader who shares the COMO Group values: passion, creativity, style and has a genuine interest in bringing these values to life in our workplace. Capable of developing long-term strategy understanding the industry trends globally and locally. You will have strong strategic thinking and drive for results having the agility to be hands-on to implement and execute where needed. High competency in stakeholder management and communication will be required for this role to effectively perform which engages with wide range of Functions and Departments.

Job Responsibilities

· Drive COMO Shambhala business across all wellness & spa centers globally ensuring consistency in brand principles, values and customer experience.

· Develop and implement mid- to long-term business strategy that delivers aligned business goals

· Responsible for accurate and profitable P&L.

· Assess effectiveness of current wellness and spa products and services and innovate new business opportunties.

· Identify new business opportunities to capitalise and branding

· Assess and explore new business development opportunites to realise COMO Shambhala brand vision.

· Ensure all aspects of the business is in compliance with all policies, procedures, regulations and standards.

· Ensure Brand vision and voice reaches our consumers and is delivered through their experiences.

· Seek and collaborate with other BUs to amplify customer experience.

· Responsible for coaching and developing teams to build high performing and effective organization

· Responsible for talent development and employee engagement level.

We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Managers duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for our customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills. If you are dedicated and ambitious, FPT is an excellent place to grow your career.

As the IT Service Delivery Manager, you will be responsible for:

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and internal FPT team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.

Job Requirements:

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 7+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PMP, Scrum master, PMI-ACP

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Christian Bassett is recruiting a Hospitality Manager for a European luxury watch & jewellery company.

Main responsibilities

• Under the supervision of the Director, your main responsibilities will be to develop the customer experience and reinforce brand messages.

For this your main responsibilities will be:

• Ensure team management:

• Manage and participate in the operational activities of the team;

• Manage the team's workload;

• Manage the budget as well as expenses and cash flow forecasts;

Ensure project management:

• Create, manage and monitor projects related to customer experience in Singapore

• Support the Director for “customer experience” projects;

• Ensuring the management of excellence in our customer experiences:

• Be the guarantor of the quality of the services delivered to our clients;

• Ensure that the quality of welcome and services meets our values;

• Be a force of proposal in the evolution of the services offered to our customers (visits, meals, showroom, Museum and Manufacture, etc.);

Ensure operational management:

• Review processes and propose new ideas for updating reception and reception processes on the brand's various sites;

• Ensure cohesion and be the point of contact between the different hospitality professions

• Plan regular training for hospitality staff to meet changing expectations

• Be a source of proposals to improve processes through the introduction of new working methods or new technologies;

• Manage statistical indicators and involvement in the strategic vision

Only shortlisted candidates will be notified

Startup boutique accommodation looking for an independent and motivated individuals to join the team.

We are seeking a proactive and creative individual to join our team as a Hotel Guest Experience Manager. This role focuses on enhancing guest experiences through the organization and management of upcycling workshops, DIY activity stations, and external vendor collaborations. The ideal candidate should possess excellent organizational skills, a passion for sustainability, and a knack for curating engaging guest activities. The role also involves inventory management, customer service, and digital marketing responsibilities. This is a dynamic position that requires both onsite and remote work.

Key Responsibilities:

Social Media Manager

- Maintain and update ITWL’s social media accounts

- Monitor social media data for business analytics

Customer Service and Communication

- Address and resolve guest complaints and feedback promptly.

Inventory Management

- Manage guest experience supplies inventory

- Collate guest feedback on guest experience supplies and update offerings

Assist Operations Manager with daily operations

- Duties include, and are not limited to, housekeeping, guest check-in/out, general cleaning

Qualifications and Requirements:

• Bachelor's degree/Diploma in Hospitality Management, Event Management, or a related field.
• Proven experience in organizing workshops or events.
• Excellent organizational and time management skills.
• Strong creative thinking and problem-solving abilities.
• Passion for sustainability and upcycling.
• Excellent communication and customer service skills.
• Proficient in using social media platforms and website management.
• Ability to work independently and as part of a team.
• Flexibility to work weekends and adapt to changing schedules.

Work location:

Lazarus Island

Ferry transportation provided (10min ferry ride from Sentosa/15 mins from Marina South Pier)

Job Types: Full-time, Permanent, Fresh graduate

Salary:

$2,800.00 - $3,200.00 per month

If you are a self-motivated individual with a passion for creating memorable guest experiences and promoting sustainability, we would love to hear from you.

Join our team as the Hotel Guest Experience Manager and contribute to making our guests' stay truly exceptional.

• Company located at Toh Guan (Jurong East)

• Working hour: 8:30am – 5:45pm (Mon – Fri)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Logistics Company

Job Scope

• Lead, supervise and manage a team - Work closely with the management team to optimize warehousing and logistics operation - Responsible for people and warehousing resources management to deliver effective and efficient operation services to customers.
• Ensure all inventories are properly managed and the delivery of logistics services to meet customers’ KPIs and conduct operational reviews with internal and external customers to resolve logistics service failures directly with customers and operational team.
• Perform operations review for WMS systems, daily operations and environment for further productivity and safety practices.
• Ensure Warehouse operations adhered to SOP and safe practices and maintain optimum utilization of warehouse space and constantly review methods of material handling and flow to increase productivity.
• Maintain a high level of housekeeping and warehouse security.
• Assist or involve in ad-hoc activities assigned.

Requirement

• GCE O Level / Diploma or Degree in Business Administration, Supply Chain or Logistics Management or relevant qualification
• 3 - 5 years of relevant work experience in a managerial / Supervisory role in 3PL/4PL Warehousing / Logistics environment
• Possess Forklift License will be advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492