Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

Job Title:

Deputy Operations Manager

Occupation: FOOD SERVICES DEPUTY OPERATIONS MANAGER

Job Description & Requirements

Job Highlights

Great Career Advancement Opportunities
Fast-Paced, with Rapid Growth
Profit Sharing

Job Description

Takagi Ramen is a growing FnB chain with 11 outlets currently and a clear vision to become a market leader in Singapore for affordable Japanese Ramen.As a growing company, our work is demanding but for the right candidates, there is rapid career and income growth opportunities.JOB SCOPE (Primary)Conduct QC on food quality, hygiene, shop outlook and adherence to SOPs, inclusive of staff training at outlets.
Cover Ad-hoc Operational Duties such as liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
Open new outlets from start to finish according to the company’s expansion plans.
Identify any operational issues, propose systematic solutions and execute approved improvements.
Plan, propose and execute measurable, replicable solutions to improve food consistency, quality and service standards.
Improve Company's Complaints/Compliment (CC) ratio
Work with the management to identify operational inefficiencies to reduce cost and improve profitability.
JOB SCOPE (Secondary)Work with HR department to counsel staff to improve performance, morale and retention.
Oversee scheduling to ensure effective staff allocation including working in the outlets in cases of staff shortages which threaten operational smoothness.
Assist in other Ad-Hoc operational duties including but not limited to liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
Work with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
Ensure logistics team maintains proper stock levels, including efficient delivery of stock from warehouse to outlets.
Work with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
Conduct CCTV Compliance Checks and investigate breaches.
Develop and Implement New Menus
WORKING HOURS:6 days a week, 10 hours a day.(Weekly schedule subject to change as per operational requirements)Must work weekends.BENEFITS:Annual bonus and Monthly Profit Sharing
Great career advancement opportunities
Hospitalisation and Surgery Insurance
Annual leave + Compassionate Leave
Paid medical leave
MINIMUM REQUIREMENTS:Ambitious, Positive attitude, Willing to learn
Experience or Keen Interest in FnB / Operations line
Class 3 Manual License
Strong Organisational skills

2. SKILLS
BudgetsMicrosoft OfficeOperational Excellence SurgeryF ood QualityI

Job Description:

• Preparing a detailed project plan with key project milestones, workstreams & activities, managing delivery of the project according to this plan.
• Tracking project progress and providing regular reports on project status to project team and key stakeholders.
• Preparing weekly and monthly project reports to stakeholders, reporting to internal management or senior stakeholders on project’s progress.
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Identifying and mitigating potential risks.
• Managing the relationship and communication with all stakeholders, ensuring the project is delivered to their satisfaction.
• Manage external vendors and/or internal resources towards the successful completion of projects
• Setting up project meetings with multiple vendors and facilitate project objective, and scope discussions.
• Defining resource requirements and managing resource availability & allocation, managing diverse team, include internal and 3rd party teams.
• Outlining a budget based on requirements and tracking costs to deliver project on budget.

Requirements:

• Bachelor’s degree in Information Technology or related discipline (Computer Science, Software Engineering) and 8+ years related work experience as a full fledge project manager.
• A PMP or equivalent project management certification and has excellent knowledge of working in both waterfall and agile environment. Agile scrum master certification is a plus.
• Solid familiarity with project management software tools; project management techniques; service management & development lifecycle.
• Experience with implementing large scale projects and programmes across multiple geographies to create one global end user experience and a unified global support model.
• Experience in managing project team members and vendors
• Experience in Project Reporting to both Project Teams, and senior Organisation Stakeholders
• Experience in Presenting of Project Status to Top Management and Senior Executives
• Superior attention to track details, the ability to think analytically and independently and articulate facts quantitively
• Experience in Corporate Banking project management and system implementation
• Good in Planning, Reporting, Communication including Mgmt communication.
• Have Bank / Finance Industry experience, particularly in APAC region.
• Working experience in Japanese Company is a plus

Personal Attributes / Preferred Skills
• Strong communication skills (oral & written) as well as solid presentation skills in a variety of formats and with a variety of audiences. A positive attitude and a go-getter drive.
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously while maintaining a detail oriented and data driven approach.
• Strong interpersonal skills and the ability to demonstrate productive collaboration on a global level and across varying departments.
• Ability to negotiate priorities across global organizations and deliver across multiple projects as required. Ability to plan and prioritize multiple tasks effectively demonstrating impeccable time management and multi-tasking skills.
• Self-motivated and self-sufficient who is a creative thinker and can analyse and compile large swaths of data and present effective trends and outcomes, able to provide guidance, and motivation to the team members.

We are looking for a self-motivated rounded IT professional with prior experience in managing multiple IT Development and Support (ASM) teams in an outsourced environment in BFSI (Banking, Financial Services & Insurance) domain.

Responsibilities

• To manage large development and Production Support teams in an onsite offshore environment involving in excess of 100+ FTEs.
• Ability to demonstrate through experience the understanding and implementation of ITIL process.
• Manage overall team’s service quality and lead in any service recovery issues with clients.
• Ability to manage the Fixed price engagement.
• Able to demonstrate on how scope, schedule and budget are managed effectively.
• To demonstrate good technical acumen by having strong technical background for effective management of the team.
• Broad BFSI domain knowledge.
• Excellent customer orientation and communication skills.
• Responsible for establishing operating procedures, people management, planning activities & work assignment within the span of control.

Skills Requirement

• Bachelor’s degree in Information Technology, Computer Science, Engineering or similar areas.
• Prior experience in managing multi-ethnic, multi-geo teams.
• 10-15 years of experience in Relevant Field.
• Good Project management experience/knowledge using various project management methodologies like Agile Scrum/Kanban, Waterfall, Iterative etc.
• Broad BFSI domain knowledge with in-depth knowledge in any one of the domain areas like Lending, Cash Management, Transaction Banking, Trade Finance etc.
• Good understanding of IT process, procedures & identifying and implementing the productivity improvement levers.
• Understanding IT outsourcing engagement and commercial models.
• Prior experience of managing transitions including transition from incumbent vendors.
• Good project management knowledge including various project management methodologies – like Agile, Waterfall etc.
• Experience of managing/ participating in RFP/Bid process including Due Diligence.
• Strong IT technical experience in any of the prominent technologies in digital, data / analytics etc.

Non-Technical / Soft Skills

• Willingness to learn new technologies and ability to adopt to work in a corporate environment.
• Outstanding communication skills both oral and written, technical and non-technical and the ability to work with diverse group of individuals in a professional environment.
• Ability to communicate both oral and written with client mid/senior management professionals.
• Ability to present status report in a senior management forum and ability to articulate and answer questions.
• Good Negotiation and interpersonal skills.

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager is responsible for maintaining and nurturing key client accounts. This

person must be adept at professional networking and building strong relationships to ensure we establish long-term commitments with key clients. This person will engage, develop new business, and actively seek out new sales opportunities with our existing clients.

Job Responsibilities

• Conduct prospecting activities to generate leads through effective in-person, phone, email, and other outreach methods.
• Develop strong relationships with our clients’ hiring managers by understanding their business and staffing needs.
• Creating and implementing Account Plans for all strategic accounts with short-term objectives and long-term goals along with clearly defined steps to reach them.
• Speaking with customers on a regular basis to check in on them and propose new solutions for their organisation.
• Generate viable, quality contracts, contract to hire and direct hire orders.
• Coordinating with recruitment and operations teams to ensure sales objectives and performance
• goals are met.
• Proactively establishing professional and productive relationships with stakeholders in client
• accounts.
• Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis.
• Managing new client onboarding, client launches, and initiatives.
• Work with senior leaders to define the client priorities and ensure engagement at multiple levels in the organisation.
• Guide the hiring process to meet the needs of the client while ensuring that roles are filled timely.
• Track and complete the timely entry of all required client activity and documentation into the ATS/CRM system while maintaining consistency and integrity of data.
• Collaborate with recruitment team to ensure the effective delivery for clients’ needs.
• Strong skills selling the value of our services and possess the ability to influence and effectively negotiate pricing.
• Effectively prepare and deliver business reviews, presentations and proposals.
• Able to work with a sense of urgency and meet tight deadlines.
• Performs other job duties as requested and assigned

Requirements:

• Minimum 5 years' sales or customer service experience in a service industry
• Proactive and motivated to go above and beyond to deliver client expectations
• Superior communication skills (both written and oral) and comfortable presenting and speaking to senior-level executives
• Outstanding organizational skills and the ability to manage multiple moving parts and accounts simultaneously
• Prior experience in Account Management or Sales
• Experience with strategic account plans.
• Proven success achieving and/or exceeding performance goals.
• Detailed, organized, and adaptable.
• Prioritize and possess excellent time management skills.
• Work effectively in a team environment and build strong relationships.
• Strong negotiation and presentation skills.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | JP

About Cynapse

Cynapse is an awarded AI Software Product company specializing in Enterprise-grade Vision AI in highly challenging environments. Our software platform is leveraging cutting edge cloud/on-premise/edge platforms, advanced computer vision algos, advanced ML .

The company is led by globally renowned experts who previously headed large groups at Microsoft and Intel. The company HQ is located in Singapore (One North Area) and operates in over 10 countries

Job Description

We are looking for a talented and highly motivated Project/Program Manager to join our team that delivers a challenging, enterprise-scale Vision AI solutions to global customers. You will conform to high standards of planning and management, working in a cutting edge, dynamic and professionally challenging

Responsibilities

Responsible for the delivery of Vision AI Software Projects/Programs in Singapore and other countries as well as managing (indirectly) technical and operational team members:

• Acting as a Single point of contact for assigned projects
• Lead the project planning, resourcing and scheduling, define project tasks and milestones.
• Ensure projects are delivered on time, and provide timely reports on project status and activities
• Oversee requirements gathering and validation, solution development and testing, deployment, UAT and solution commissioning
• Manage vendors, sub-contractors, partners and other stakeholders
• Involved in the Pre-sale and Sale stages
• Optional: Manage/Guide PM Intern

Qualifications

• Degree in IT/Engineering/Project-Management
• At least 1 year of experience in IT Project Management, preferably with external customers, at a scale of either: 3 or more man-years / at least $250K budget
• Experience in delivering projects/programs with multi-phases and compressed time frame.
• Some Experience with vendors and partners management
• Innovative, motivated and a quick learner
• Ability to work well in a team and take end-to-end ownership of activities
• Attention to detail, curiosity, and passion for technology
• Bonus: Technical background/experience with software development

Benefits

• Competitive base salary and a generous stock option package
• Unique opportunity to work with a talented global team on cutting edge technologies
• informal and exciting work environment with flexible hours

Due to the nature of the role, the position is considered for candidates that are only based in Singapore

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave
• Flexible schedule
• Health insurance
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary
• Performance bonus

Experience:

• IT Project Managment: 1 year (Preferred)

Work Location: In person

• Reputable regional bank.
• Farming a portfolio of 10-15 accounts.
• Diversified industry coverage.

You will maintain and strengthen existing relationships, prepare credit proposals, and credit reviews. You will also ensure compliance with bank policies.

At least 5 years of corporate banking experience as a RM. Well-versed in credit analysis and preparing credit applications.

If you are interested in this opportunity, please send your CV to [email protected]

Reg No. R1875901
BeathChapman Pte Ltd

Licence no. 16S8112

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking an experienced Regional Business Development Manager to drive growth and expand our client base across the assigned region. Reporting directly to the Chief Revenue Officer, the ideal candidate will have a strong background in sales, preferably within the automotive industry or related technology sectors.

Strategic Development: Create and implement regional sales strategies to meet or exceed revenue targets. Identify and pursue new business opportunities within the automotive industry and other potential sectors.

Relationship Building: Cultivate and maintain strong relationships with key decision-makers in target companies. Represent Appvantage at industry events, trade shows, and conferences.

Sales Expertise:

• Prepare comprehensive sales proposals and presentations for potential clients.
• Manage existing client accounts, ensuring high levels of customer satisfaction and identifying upsell opportunities.
• Collaborate with internal teams to create tailored digital solutions for clients.

Market Intelligence: Provide valuable insights on market trends and competitor analysis to inform company strategy. Manage and report on sales pipeline, forecasts, and key performance indicators.

Leadership and Reporting: Regularly update the Chief Revenue Officer on regional performance and strategic initiatives.

Job Requirements

• Educational Background: Bachelor's degree in Business, Marketing, or related field.
• Experience: At least 5 years in business development or sales, preferably in automotive or technology sectors.
• Track Record: Proven history of meeting or exceeding sales targets.
• Industry Knowledge: Strong understanding of digital technologies and their applications in various industries. Familiarity with automotive industry trends and challenges.
• Communication: Excellent communication, presentation, and negotiation skills.
• Tech-Savvy: Proficiency in creating compelling proposals and presentations. Experience with CRM systems and sales management tools.
• Mobility: Ability to travel within the assigned region.
• Client Management: Demonstrated success in account management and customer retention.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Oversee outlet sales, operations, marketing and processes with a view to growing revenues.

· Lead, manage and motivate a team of customer service consultants and therapists to achieve their goals.

·

· Evaluate staff performance, provide feedback and coaching on an ongoing basis. Implement measures to improve performance measures.

· Maintain effective communications with management to ensure smooth and compliant operations of all outlets.

· Work closely with the outlets on the execution of sale and promotional activities.

· Handle customers' feedback/complaints, provide service recovery effectively.

· Periodically review, maintain and update policies.

Job Description

• Manage the daily operations of the restaurants, ensuring food sanitation and safety standards are maintained.
• Work closely with the Head Chef to plan seasonal menus, F&B promotions and activity.
• Monitor employee schedules ensuring it is in accordance with manning guide and business forecast.
• Motivate employees to improve work performance maintaining high productivity and morale.
• Establish good rapport with members and guests, handle all F&B complaints, requests and enquiries promptly.
• Manage inventories, energy consumption and preventive maintenance regularly to ensure cost effectiveness and prevent wastage.
• Assists with regular inventories of operating equipment in conjunction with the stewarding department when required by management.
• Evaluate and control F&B cost and expenses closely.
• Perform any other related duties as assigned by the management.

Requirements:

• At least 5 years of relevant experience in F&B Management.
• Positive work attitude, strong leadership and interpersonal skills.
• Creative and ability to multitask.

Other Information

• Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park.
• Company transport provided (Clementi MRT Station).
• Meals provided.

We are representing our client, an established large Chinese bank, to look for a Liquidity Risk Management Manager for the Financial Management Department.

Responsibilities

• Measure and monitor liquidity risk indicators (LCR, NSFR, liquidity gap, liquidity gap ratio), conduct analysis on the variances and make forecast on the relevant risk indicators, work closely with the Treasury team and take necessary measures to ensure all risk indicators are controlled within limits.
• Carry out liquidity stress testing, emergency drills, and funding capability testing, provide specific suggestions to the Management based on the test results.
• Responsible for the review and enhancement of stress testing framework and behavioral analysis methodology.
• Responsible for the review and revision of liquidity risk policies and internal liquidity risk limits. Assist to conduct comprehensive impact analysis on the adjustments of regulatory and Head Office’s liquidity risk limits.
• Assist in regulatory reporting and survey (i.e. MAS CRAFT, MAS IWST) and other follow-up inquiries.
• Assist in the upgrading or modifications of liquidity risk management system and other ad-hoc reports and data analysis related jobs.

Requirements

• A recognized University Degree, preferably in Finance, Statistics, Accounting or programing related fields.
• More than 2 years of liquidity risk management experience in banking and/or financial services industry.
• Strong data analytical skills and proficient in the use of MS Excel/VBA/Access.
• Proficiency in Chinese would be an added advantage as incumbent is required to understand Chinese documents from the Head Office.

We are looking for a self-motivated rounded IT professional with prior experience in managing multiple IT Development and Support (ASM) teams in an outsourced environment in BFSI (Banking, Financial Services & Insurance) domain.

Responsibilities

• To manage large development and Production Support teams in an onsite offshore environment involving in excess of 100+ FTEs.
• Ability to demonstrate through experience the understanding and implementation of ITIL process.
• Manage overall team’s service quality and lead in any service recovery issues with clients.
• Ability to manage the Fixed price engagement.
• Able to demonstrate on how scope, schedule and budget are managed effectively.
• To demonstrate good technical acumen by having strong technical background for effective management of the team.
• Broad BFSI domain knowledge.
• Excellent customer orientation and communication skills.
• Responsible for establishing operating procedures, people management, planning activities & work assignment within the span of control.

Skills Requirement

• Bachelor’s degree in Information Technology, Computer Science, Engineering or similar areas.
• Prior experience in managing multi-ethnic, multi-geo teams.
• 10-15 years of experience in Relevant Field.
• Good Project management experience/knowledge using various project management methodologies like Agile Scrum/Kanban, Waterfall, Iterative etc.
• Broad BFSI domain knowledge with in-depth knowledge in any one of the domain areas like Lending, Cash Management, Transaction Banking, Trade Finance etc.
• Good understanding of IT process, procedures & identifying and implementing the productivity improvement levers.
• Understanding IT outsourcing engagement and commercial models.
• Prior experience of managing transitions including transition from incumbent vendors.
• Good project management knowledge including various project management methodologies – like Agile, Waterfall etc.
• Experience of managing/ participating in RFP/Bid process including Due Diligence.
• Strong IT technical experience in any of the prominent technologies in digital, data / analytics etc.

Non-Technical / Soft Skills

• Willingness to learn new technologies and ability to adopt to work in a corporate environment.
• Outstanding communication skills both oral and written, technical and non-technical and the ability to work with diverse group of individuals in a professional environment.
• Ability to communicate both oral and written with client mid/senior management professionals.
• Ability to present status report in a senior management forum and ability to articulate and answer questions.
• Good Negotiation and interpersonal skills.

We are looking for a self-motivated rounded IT professional with prior experience in managing multiple IT Development and Support (ASM) teams in an outsourced environment in BFSI (Banking, Financial Services & Insurance) domain.

Responsibilities

• To manage large development and Production Support teams in an onsite offshore environment involving in excess of 100+ FTEs.
• Ability to demonstrate through experience the understanding and implementation of ITIL process.
• Manage overall team’s service quality and lead in any service recovery issues with clients.
• Ability to manage the Fixed price engagement.
• Able to demonstrate on how scope, schedule and budget are managed effectively.
• To demonstrate good technical acumen by having strong technical background for effective management of the team.
• Broad BFSI domain knowledge.
• Excellent customer orientation and communication skills.
• Responsible for establishing operating procedures, people management, planning activities & work assignment within the span of control.

Skills Requirement

• Bachelor’s degree in Information Technology, Computer Science, Engineering or similar areas.
• Prior experience in managing multi-ethnic, multi-geo teams.
• 10-15 years of experience in Relevant Field.
• Good Project management experience/knowledge using various project management methodologies like Agile Scrum/Kanban, Waterfall, Iterative etc.
• Broad BFSI domain knowledge with in-depth knowledge in any one of the domain areas like Lending, Cash Management, Transaction Banking, Trade Finance etc.
• Good understanding of IT process, procedures & identifying and implementing the productivity improvement levers.
• Understanding IT outsourcing engagement and commercial models.
• Prior experience of managing transitions including transition from incumbent vendors.
• Good project management knowledge including various project management methodologies – like Agile, Waterfall etc.
• Experience of managing/ participating in RFP/Bid process including Due Diligence.
• Strong IT technical experience in any of the prominent technologies in digital, data / analytics etc.

Non-Technical / Soft Skills

• Willingness to learn new technologies and ability to adopt to work in a corporate environment.
• Outstanding communication skills both oral and written, technical and non-technical and the ability to work with diverse group of individuals in a professional environment.
• Ability to communicate both oral and written with client mid/senior management professionals.
• Ability to present status report in a senior management forum and ability to articulate and answer questions.
• Good Negotiation and interpersonal skills.

IT Governance and Budgeting

• Manage IT projects, ensuring adherence to governance processes and overseeing IT forums.
• Lead the annual IT budgeting process, collaborating with HQ and project managers.
• Track program milestones and deliverables through established governance controls.
• Oversee IT portfolio budget, commitments, cash-flow expenditure, and report utilization.
• Ensure compliance with governance and funding requirements across teams.

Requirements / Qualifications

• Strong analytical, problem-solving, and attention to detail skills.
• Proven experience in business analysis with multi-tasking capabilities.
• Excellent team player with strong interpersonal skills.
• Degree in Accountancy or Business Administration with 5+ years in IT.
• Experience in healthcare and ability to write and present approval papers are advantages.

Please click "Apply Now" should you be interested to proceed with the job application.

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

EA Licence No: 11C5502
EAP Registration No: R1876670

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Highlights:

• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Fun & friendly environment
• With experience in Accouting (Quickbooks), familiar with MOM Law (HR) is preferred.
• Location: North Bridge Road

Responsibilities:

• Prepare monthly financial accounts and submit GST filings, etc.
• Ensure compliance and timely submission of monthly CPF filings.
• Manage office premises maintenance including agreement, leasing, usage etc.
• Liaise with vendors (e.g, bankers, auditors, government agencies and insurers and so forth) for finance, human resources, and other administration/corporate matters.
• Liaising with contractors for repairs & maintenance work
• Assist in contacting the IT vendor whenever needed.
• Administering of building & office access for office users
• Assists HR Duties (Payroll, etc)
• Manage the administration/corporate matters of the properties owned by the company.
• Any other ad hoc duties as and when assigned by the management.

Requirements:

• Degree with related discipline
• CPA Certificate is a plus.
• Good knowledge in MOM laws and regulations
• Strong experience in Accounting.
• Quickbooks experience is a Must
• Comfortable to work in small team

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email to [email protected] with provided your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

General Responsibilities

1. Product Vision and StrategyDefine the product vision and roadmap based on market research and customer feedback. Align product strategy with business goals and customer needs.
2. Cross-Functional CollaborationWork closely with engineering, design, marketing, and sales teams to ensure successful product development and launch. Facilitate communication between stakeholders to gather requirements and feedback.
3. Market Research and AnalysisConduct market analysis to identify trends, competitor products, and potential customer segments. Utilize data to inform product decisions and adjustments.
4. User Experience FocusCollaborate with UX/UI designers to create user-friendly interfaces. Gather and analyze user feedback to improve product features and usability.
5. Product Development LifecycleManage the product lifecycle from concept through launch and beyond. Create and prioritize product backlog items and user stories.
6. Performance MonitoringDefine and track key performance indicators (KPIs) to measure product success. Analyze product performance and make data-driven decisions for improvements.
7. Demo Creation and PresentationPrepare and deliver product demos to stakeholders, customers, and at industry events. Craft compelling narratives that showcase product features and benefits effectively.

Key Skills

1. Communication SkillsAbility to clearly convey product vision and collaborate with diverse teams. Strong presentation skills for demo creation and stakeholder engagement.
2. Project ManagementProficient in agile methodologies and tools (e.g., Jira, Trello). Ability to manage timelines, prioritize tasks, and adapt to changing requirements.
3. Analytical SkillsStrong analytical mindset to assess market trends and user data. Competence in using data analysis tools to inform product decisions.
4. Technical UnderstandingFamiliarity with software development processes and technologies. Ability to engage with engineering teams on technical discussions.
5. User-Centric ApproachStrong empathy for users, with a focus on creating solutions that meet their needs. Experience in usability testing and gathering user feedback.
6. Adaptability and Problem-SolvingAbility to pivot and adapt strategies based on feedback and changing market conditions. Strong problem-solving skills to navigate challenges during product development.

Additional Considerations

• Experience RequirementsTypically, 3-5 years of experience in product management or related fields. Familiarity with industry-specific knowledge may be preferred.
• EducationA bachelor’s degree in a relevant field (e.g., business, computer science, or engineering) is often required; an MBA can be a plus.Require QS500.

Job Summary:

We are searching for a dynamic Senior Manager of Sales to lead the sales team and to drive revenue growth. In this role, you will establish sales strategies, identify new opportunities, manage key client relationships, enhance client satisfaction, and provide guidance to the team members.

The ideal candidate will possess a proven record of success in sales leadership, strong analytical skills, and the ability to inspire and motivate a team.

Responsibilities:

• Lead a Sales team to prospect and qualify new business opportunities to increase market share within the assigned portfolios including core duties:

1. Upsell and cross-sell to grow new revenue streams.
2. Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for product/service sales
3. Create business value for the client
4. Provide value-focused solution selling

• Analyse sales and client data to identify market trends and estimate market demand.
• Plan, develop & implement strategic sales strategies & territory account plan to foster a long-term relationship with the client.
• Operational excellence in managing prospects and pipeline reporting including establishing sales forecasts, and creating lead generation plans to ensure a substantive sales opportunity pipeline.
• Plan & propose pricing approaches to support sales and market growth strategies.
• Provide trends and market feedback to senior management.
• Work with pre-sales teams, service delivery team and other internal stakeholders to meet client needs.
• Convert sales opportunities to client accounts:

1. Develop sales proposals, quotes and bid documents.
2. Manage the preparation of documents and materials for meetings and negotiations.
3. Negotiate specific terms of product and/or service offerings with the client
4. Coordinate with relevant stakeholders to finalise terms and conditions related to contracts and agreements based on the Company’s internal policy (e.g. ORC meeting)
5. Present new products and/or services to new and existing clients

• Coordinate sales activities in line with sales strategy
• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication and presentation skills
• Able to communicate the benefits of transformational technologies to senior business and technical decision-makers clearly and concisely, tailored to the customer's specific needs.
• Strong business acumen and work independently.
• Possess strong planning, project, and organizational skills
• Meticulous, Goal Oriented, and Good sense of IT and technology trends
• Good experience in managing internal stakeholders across the sales function is a plus.
• Strong leadership and team management skills to inspire and guide the sales team

Education and Experience:

• Bachelor's Degree or equivalent (degree in IT will be a plus)
• Proven sales experience in IT Sales of driving revenue growth
• Minimum 6-8 years of experience in a similar capacity.

• Develop and implement external communication strategies to strengthen the company’s global brand and reputation.
• Manage media relations by building and maintaining strong relationships with local and regional media, serving as the primary contact for media inquiries.
• Lead issues management by identifying potential reputational risks and taking proactive steps to address them.
• Create engaging content for press releases, speeches, thought leadership pieces, and other materials aligned with the company’s mission and values.
• Spearhead communications on sustainability, highlighting the company’s initiatives and accomplishments in this area.
• Collaborate closely with internal teams, including sustainability, marketing, and operations, to ensure consistent messaging across all platforms.
• Provide strategic communication advice to senior leadership to ensure alignment with business objectives and market trends.
• Track and analyze media coverage, public sentiment, and industry developments to inform future communication strategies.
• Oversee crisis communication efforts, ensuring prompt and effective responses to potential reputational challenges.
• Work collaboratively with multi-national teams across different cultures and markets, tailoring communication strategies to suit regional contexts.

Requirements:

• A minimum of 10 years of experience in corporate communications, ideally within global organizations.
• A degree in communications, public relations, or a related field from a reputable institution.
• Exceptional writing, analytical, and verbal communication skills, with the ability to distill complex topics for a wide audience.
• Extensive experience in issues management, media relations, and stakeholder engagement.
• A strong network of media contacts within Singapore and the region.
• Experience in sustainability communications is a significant advantage.
• Proven expertise in crafting content that resonates with global audiences, with a focus on branding and messaging.
• A deep interest in environmental and social issues, with an understanding of their role in corporate strategy.
• Highly adaptable, resilient, and able to work independently in a fast-paced, dynamic environment.
• Strong critical thinking skills, with the ability to align communication strategies with business needs and market trends.
• Experience working across diverse cultures and with multi-national teams.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).