CX & Marketing Manager

Reports to: Chief Marketing Officer (day to day support for Comms

Manager)

Role type: Full Time (dependent on best candidate)

Location: Singapore (but could be remote)

About Atlas

Atlas (www.atlaslovestravel.com) is a global travel tech start-up with the purpose of enabling more people to travel in more meaningful ways. We are the source of accessible, low-cost travel. With our Air Travel Retailing and Information Platform (ATRIP), we support travel professionals to deliver more for their customers and the planet through unrivalled technology and low-cost content.

About this role and you!

We’re looking for a customer and tech-obsessed marketer to design and deliver our end-to-end customer journey automation and lead generation campaigns.

You’ll lead the CX Marketing Communications strategy, identifying opportunities to drive conversion, develop the customer lifecycle and increase customer retention. You’ll showcase your expertise in customer journey mapping throughout the entire sales funnel and developing communication frameworks. You’ll be well-versed in marketing automation, having created engaging customer journeys in a B2B environment previously, and a proven digital marketer.

You’ll be a strong self-starter, ready to take on more autonomy in your role and eager to combine your creative and technical skills to become the go-to for CX across our start-up. You’re a people person, able to communicate and influence at all levels of the organisation, a strong team player and an exceptional project manager.

Key Responsibilities

• Create and implement opportunities to deliver a best-in-class customer experience – working with product and commercial teams to connect and automate the journeys.

• Develop customer feedback loops into our customer experience and

owning the outcomes that are informed by such feedback.

• Champion our CRM and Marketing Automation operations, data, insights and automations to simplify internal processes and execute at pace.

• Draft automated communications across the journey (from lead

generation and nurture through to growth and customer service) and work with our Communications Manager to finesse copy before release.

• Become a subject matter expert for our client portal – The ATRIP Flight Deck - supporting the product team with customer insights and UI/UX best practice.

• Manage our agencies and freelancers who support our CX and automation initiatives – Salesforce consultant, Marketing Automation agency, UI/UX Designers etc.

• Monitor and enhance our lead scoring models to ensure effective handover between Sales & Marketing.

• Own and deliver global lead generation campaigns and events, leveraging Account Based Marketing and supporting our Sales teams with Social Selling techniques as required.

• Manage and optimise our lead generation channels, such as our website with digital advertising and search.

• Deliver proprietary thought leadership events in collaboration with CMO, Comms Manager, and supported by our Marketing Coordinator.

• Define and implement a robust measurement framework to monitor and measure CX and campaign success.

Key Qualifications & Experiences

You’ll have at least 5 years’ experience in a B2B marketing role, with automation and CX expertise. Ideally, you’d have some knowledge of the travel and/or technology industry but if not, a passion or interest at the least. You’re a savvy, data-led marketer with proven experience of generating and qualifying leads, and of building engaging customer journeys.

We use Salesforce CRM and Oracle Eloqua for marketing automation. You’ll be supported by agencies and freelancers, as well as our in-house Marketing Coordinator, but you’ll be expected to lead and deliver in a hands-on way. While you may not have direct experience of Eloqua, experience of building our CX and marketing campaigns in a similar enterprise marketing automation tool will stand you in good stead.

While you’re not a developer or designer, you’ll have an eye for design and a natural understanding of UI/UX best practice. We’re building our AI capabilities also, so any knowledge of emerging technologies and AI is welcomed.

You are:

• Organized, with exceptional attention to detail.

• Open, honest and self-aware – you’re not afraid to say you ‘don’t know’ but are just as fearless about speaking up when you know you’re onto something that’ll make a difference.

• Communication is your thing – you can deal with people at all levels, from all walks of life and with varying skills and communication styles. You have an eye for design but you’re just as comfortable with writing copy.

• Strong project manager, able to articulate the purpose and plan, but not too precious to roll up your sleeves and get on the tools to deliver.

• Fun and engaging (but not in an office-gossip type of way).

What you’ll get from us…

In return, we’re excited to offer you:

• Equal opportunities within a purpose-led, ethical business – we believe travel has the ability to create more acceptance and inclusion in the world.

• Career progression – we’re a start-up with big ambitions. If you’re a star performer, we’ll invest in your future leadership. Our structure is flat and you’ll get access to everyone, including our leadership team and CEO.

• A fun and engaging culture. We work hard and are dedicated to our goals, but we’re also all about our people – we want you to have fun at work and work on projects that don’t just deliver profit but help make the world of travel a more ethical and sustainable industry for everyone.

• A competitive salary and future opportunities that only come from a high performing start-up.

If you are up for the challenge, please email us at [email protected] us a bit about yourself and why you are motivated to apply for this role, and please attach a recent (and relevant!) CV.

Jenga Corp is one-stop professional services for global finance and fintech business and we wish to hire a Corporate Secretarial Executive.

About the role:

• Incorporation of new companies;
• Maintenance of corporate secretarial records for various entities, including statutory registers;
• Ensure compliance with relevant statutory and regulatory requirements are strictly met;
• Preparation of Directors’/ Shareholder’s meeting minutes and resolutions and ensuring documents are properly signed, lodged and filed;
• Preparation of annual returns and other statutory documents;
• Preparation and lodgement of routine/ ad-hoc statutory documents/ client transactions;
• Managing Corppass authorisations;
• E-stamping with IRAS for transfer of shares;
• Issuance of share certificates;
• Facilitate the billing process for clients’ annual fees;
• Proper maintenance of all clients’ documents;
• Collaborate with external partners for offshore entities;
• Arrange for the notarisation and legalisation of documents;
• Recording and performing of KYC for client onboarding.
• Recording of records into Zoho CRM system.

You should have:

• Positive attitude, driven and ready to take on challenges;
• Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
• Ability to work independently, to take initiative and to overcome obstacles;
• Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
• High degree of flexibility in a demanding, fast-paced and frequently changing environment;
• Proficient oral and written communication skills (both in English and Chinese to better manage the clients);

JOB DEFINITION

• Sourcing and Procurement of equipment, materials, supplies and other requirements of the organization, either locally or from abroad, ensuring that these conform to the required standard of quality and quantity at the lowest possible cost.
• Partial Accounts Payable function may be needed

DUTIES & RESPONSIBILITIES

Purchasing Function

• Purchase operating supplies and source for services as required by operations.
• Review and control items or services sourced by the respective departments for technical supplies in terms of pricing, credit terms offered and reliability of suppliers. This will include the review of the tender process, where relevant.
• Maintain a list of suppliers and current quotes of items frequently purchased.
• Issue purchase orders upon receipt of duly authorised purchase requisition forms (PRF) and ensure prompt delivery.
• Ensure that all PRFs raised are properly authorised in accordance with policies set with regard to Authorising Limits.

Inventory Control

• Assist in the annual stock count process.
• Record and issue general printing & stationery items, which will be stored and controlled centrally.
• Record and issue tokettes to the Housekeeping and Guest Services staff for the guest laundrette. Retrieve tokettes from the washers and dryers on a weekly basis.

Accounts Payable Function

• Code and key regular supplier invoices into accounting system.
• Match invoices to Purchase Order and/or Purchase Requisition Form.
• Liaise with suppliers on discrepancies in billings and follow up on credit notes.
• Process payments to regular suppliers.

Other Duties

• In addition to the above, the staff can be assigned additional duties/assignments by the Department Head.

We are one of Singapore's Top Performing Arts Studio offering Singing and Dance lessons to kids and teens. We currently have two branches, one in the West and one in the Central area. As we look to expand, we are looking for an aspiring and passionate Marketing and Sales Executive!

Job responsibilities include:

- Following up with Customers and providing them with insights on the classes they should sign up for
- Managing of Social Media Accounts
- Producing Music & Dance Content for our Studio
- Achieve marketing and sales objectives through proper marketing action plans
- Measuring and Evaluating success of Marketing Campaigns

Sales And Marketing Assistant Manager Qualifications And Skills
• Ability to work under pressure
• Strong closing skills
• Good written and verbal communication skills
• Passion for Music, Dance, Performing Arts is a bonus

Education And Experience Requirements
• At least a Diploma in marketing, business administration, or a related field
• Minimum 1 year of experience in sales or marketing

Interested candidates can send your CV to [email protected]

Career Description:

a) Work on accounting, corporate secretarial, tax and related assignments under the supervision of seniors, managers and partners, to ensure that these assignments are executed based on the relevant professional requirements;

b) Assist to prepare full set of management accounts and consolidated financial statements, business activity reports and forecasts for clients and other external stakeholders;

c) Perform financial accounting and corporate reporting activities;

d) Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis;

e) Use relevant Infocomm technology systems and tools effectively for data analysis; and

f) Develop and maintain professional relationships with clients.

Career Roles and Responsibilities:

As an accounts executive, your primary roles and responsibilities are set out below:

a) Liaising with clients to obtain supporting documents for the preparation of the management accounts.

b) Carry out specific accounting work allocated.

c) Identifying and highlight accounting issues.

d) Record and process all business transactions in the accounting system using double-entry accounting.

e) Ensure that accurate data are entered into the accounting system.

f) Process payroll transactions, if required.

g) Retrieve reports from the accounting system management or audit purposes.

h) Assist to prepare period-end management accounts such as profit or loss statement, statement of financial statements and relevant supporting schedules.

i) Drafting of unaudited financial statements.

j) Assist in accounting related administrative work, such as archiving of accounting files.

k) Keep abreast with professional standards when providing accounting services.

Requirements:

• Diploma/Degree in Accountancy or a professional qualification under the ACCA, ICAEW and SCAQ schemes
• Conversant and familiar with the Singapore Financial Reporting Standards and Company Act
• Proactive, committed and a team player
• Possess initiative and ability to work independently
• Possess project management skills

Benefits:

• Approved Training Organisation (ATO)
• Flexible Working Arrangements (FWA)
• Rapid Career Progression
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Spa Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Co-ordinate all administration duties pertaining to spa colleagues including medical reports, leave matters
• Application/renewal of spa licenses for Spa and employees from government authorities
• Prepare and compute treatment commission for all therapists
• Prepare and collate monthly reports – accruals, retail sales reports, inventory stock take
• Plan and organize team building events, department celebrations
• Handle the ordering of professional and retail spa products, stationery and operating supplies (guest amenities etc.) for the Spa
• Liaise with Purchasing Department and suppliers to ensure prompt delivery of supplies for smooth spa operations
• Maintain guest amenities’ inventory at par level
• Retail management–organize retail display to maximize sales, source for new partners to expand retail offering
• Assist guests/members when required at the spa reception in a professional manner in terms of treatment bookings, general enquiries
• Adjust service to suit guests’ requests, personalised to meet their needs

Qualifications

• Diploma in Business Administration, Spa & Wellness or relevant discipline
• Minimum 1 year of administrative experience, preferably in a hospitality or spa environment
• Working knowledge of Microsoft Outlook, Mircosoft Office
• Good interpersonal skills with ability to communicate with all levels of colleagues
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Good presentation and influencing skills
• Flexible and able to embrace and respond to change effectively
• Ability to work independently and has good initiative under dynamic environment

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

The Assistant Manager has overall responsibility and accountability for the management of Sales and Marketing in relations to venue hire and facilities/event space, working across the organisation to develop the outdoor space hire offer and Club Facilities space which reflects Singapore Recreation Club’s brand, meeting the needs of our diverse clientele.

A creative individual with a passion for event management and sales. The Assistant Manager will have responsibility for implementing the outdoor hire and Club’s Facilities strategy, setting, achieving and exceeding financial targets. He / She will assist in developing and implementing marketing strategies which promote the outdoor hire, offer to our key markets, taking bookings, developing key relationships and ensuring events are managed effectively.

ROLES AND RESPONSIBILITIES

Events Sales

. Work with Marketing Head to create a unique outdoor space hire experience in line with SRC’s brand.

. Work with Marketing Head to develop and implement SRC’s outdoor space hire strategy, ensuring regular reviews and updates as required.

.Manage the sales and booking of Club’s space/events including dealing with enquiries, following up with potential clients and meeting clients for all Club’s related activities.

.Manage the facilities/events budget and profit/loss account, monitoring performance against agreed Key Performance Indicators (KPI’s).

Manage Sales Performance

· Implement solutions to improve performance in event sales

· Prepare monthly sales performance report for assigned areas of the business

· Report internal and external factors that may impact sales performance

· Supervise meetings with Sales Representative to monitor sales activities and to improve performance

Manager Customer Relationships and Accounts

· Develop customer relationships with past and potential customers to influence them to close deals

· Drive adherence to personal data protection legislations and guidelines in dealings with customer data

· Drive discipline (CRM) systems with up-to-date customer information and business details.

. Nurture and build relationships with current and potential corporate clients/members, national sport associations, government agencies and event management companies.

Execute Marketing Campaigns

· Manage marketing mix including campaigns promotions and events

· Work with Marketing Head in marketing campaigns and communication content

. Work with Marketing Head to conceptualize, drive and mange SRC’s key events to create brand awareness.

· Work with Marketing Head to evaluate end-to-end customer experience across all platforms and members touch points

Manage Marketing Budget

· Manage marketing budgets based on activity-sorted expenses

· Draft realistic budgets based on previous marketing initiatives for budget projection

· Monitor key measurement indicators to track campaign effectiveness

Manage Teams and / Departments

· Communicate common goals, direction and accountability among staff

· Develop staff by coaching, mentoring and engaging career discussions

· Exhibit effective performance management practices within department in accordance with organisation policies and procedures

· Monitor budgets, forecasting, work allocations and staffing

Others

• Maintain effective communication and working relationships with colleagues in order to ensure a joined-up approach to the Sales activities.
• Any other duties as assigned by management on ad-hoc basis.

Requirements: -

• Degree or Diploma or equivalent professional qualification, or previous experience profit accountability, management of venue hire and Event Management, preferably within the hospitality, entertainment and events, or mall marketing industry.
• Target driven with a proven sales ability
• Has experience in planning and executing large-scale events of more than 500 pax per day.
• Ability to prioritise and plan workload efficiently, with a thorough and meticulous approach.
• A diplomatic person who is confident and effective at dealing with people at all levels inside and outside SRC.
• Articulate and persuasive speaker and writer.
• Highly organised and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives.
• Ability to work well under pressure and priorities tasks, as directed as well as using own initiative.
• May require occasionally to work on weekend and odd-hours for events, roadshow, etc

Career Description:

(a) Work on accounting, corporate secretarial, tax and related assignments under the supervision of managers and directors, to ensure that these assignments are executed based on the relevant professional requirements;

(b) Assist to prepare full set of management accounts and consolidated financial statements, business activity reports and forecasts for clients and other external stakeholders

(c) Provide guidance and supervise the work of junior colleagues on the accounting and related assignments;

(d) Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis;

(e) Develop and maintain professional relationships with clients; and

(f) Liaise with external tax and audit service providers of our clients, where necessary.

Career Roles and Responsibilities:

As a senior accounts executive, your primary roles and responsibilities are set out below:

• Liaising with clients to obtain supporting documents for the preparation of the management accounts..
• Identifying and highlight accounting issues.
• Record and process all business transactions in the accounting system using double-entry accounting.
• Ensure that accurate data are entered into the accounting system.
• Retrieve reports from the accounting system management or audit purposes.
• Assist to prepare period-end management accounts such as profit or loss statement, statement of financial statements and relevant supporting schedules.
• Prepare consolidation accounts.
• Drafting of unaudited financial statements with or without consolidations.
• Assist in accounting related administrative work, such as archiving of accounting files.
• Act in accordance with professional standards when providing accounting services.
• Work with relevant stakeholders (internal and external) to drive transformation through innovation and digitalization to support the firm’s objectives; and
• Keep abreast with new software and technology within the market that can increase productivity and efficiency of the practice.

Requirements:

• Diploma/Degree in Accountancy or a professional qualification under ACCA, SCAQ and ICAEW schemes
• Minimum 1-2 years accounting/audit work experience in a public accounting firm
• Conversant and understanding of Singapore Financial Reporting Standards and Company Act
• Proactive, committed and a team player
• Possess strong interpersonal skills
• Possess initiative and ability to work independently

Benefits:

• Approved Training Organisation (ATO)
• Flexible Working Arrangements (FWA)
• Rapid Career Progression
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Job Highlights

• Good Learning Opportunities
• Fast-paced Working Environment
• Flat Organisation Structure
• Job Description

Responsibilities / Requirements include:

• Handle day-to-day financial transactions, such as invoices, receipts, and payments and record transactions in the accounting system.
• Organize and maintain financial documents, including invoices, receipts, and bank statements so that management is able to retrieve documents for audits or reference.
• Manage and maintain complete and accurate financial records for an organization.
• Record and classify financial transactions, including revenue, expenses, assets, and liabilities.
• Manage Accounts Payable and Receivable.
• Prepare financial reports, perform research and analysis, maintain the general ledger, perform account reconciliations, assist with audit preparations, and carry out other accounting duties as may be required.
• Prepare accounting reports and their results.
• Analyze the financial statements for any discrepancies and issues.
• Manager bookkeepers and other accountants.
• Provide support in the month-end and year-end closing process.
• Provide support in tax return and tax audit.
• Develop financial procedures to improve efficiency.
• Present financial reports to higher management and accountants.

Job Requirements:

• At least 2-3 years working experience in an accounting firm;
• Candidates with experience working in the finance departments of small enterprises are preferred;
• Candidates with Million accounting system would be an advantage;
• Salary is negotiable;
• Strong Excel experience;
• Excellent interpersonal and communication skills with a strong command of written and spoken English and Mandarin to liaise with Chinese Speakers.

Job Description:

Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction.Additionally responsible for the smooth running of the kitchen and manage areas of profit, stock, wastage control, hygiene practices and training within the kitchen.

Executive Chef Duties and Responsibilities:

• Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.
• Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.
• Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.
• Should be able to provide direction for all day-to-day operations in the kitchen.
• Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.
• He/She should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example.
• Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavour.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and hotel standards.
• Coordinates with the purchasing department for the acquisition of needed goods and services.
• Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.
• Ensure proper grooming and hygiene standards for all kitchen staffs.

Job Description:

Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction.Additionally responsible for the smooth running of the kitchen and manage areas of profit, stock, wastage control, hygiene practices and training within the kitchen.

Executive Chef Duties and Responsibilities:

• Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.
• Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.
• Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.
• Should be able to provide direction for all day-to-day operations in the kitchen.
• Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.
• He/She should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example.
• Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavour.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and hotel standards.
• Coordinates with the purchasing department for the acquisition of needed goods and services.
• Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.
• Ensure proper grooming and hygiene standards for all kitchen staffs.

We are currently seeking a Sales and Marketing Executive/Manager to help us promote our wines available under vinophiliawines.com.

The role involves developing and managing relationships with customers, such as restaurants, bars, wine shops, and distributors.

The ideal candidate will be responsible for identifying new business opportunities and expanding existing accounts, thereby increasing sales and revenue.

They must provide exceptional customer service and support to ensure customer satisfaction.

Additionally, the candidate should stay up-to-date with industry trends and communicate relevant information to the team.

They should be able to work independently as well as part of a team, and must be willing to travel as required.

Requirements:

• A Bachelor's Degree or Diploma in sales and marketing, business, or any related field is required.
• Minimum of 3 years of sales experience, preferably in the wine industry.
• Able to communicate in English and Mandarin (to handle enquiries from Chinese-speaking clients)
• Excellent communication and interpersonal skills.
• Strong negotiation and sales skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

If you would like to learn more about our company, please visit our website at vinophiliawines.com.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage Presidents calendar for all meetings, internal and external.
• Coordinate drivers daily schedule to support President.
• Arrange Presidents travel needs:
  • Pre-trip requests
  • Ticketing
  • Programme
  • Post-trip claims
• Perform E-approvals on behalf of President for Leave requests, travel requests and staff reimbursement claims from Presidents direct reports.
• Assist the President in reviewing POs and bank transfers as requested by Office of Finance.
• Assist with all correspondences and messages to the SMU internal community originating from Presidents Office.
• Process Presidents expenses, medical and FlexBen claims and leave application.
• Serve as point of contact for external meetings.

• A university degree or equivalent but in the absence of a degree, a diploma and/or a professional executive secretary qualification, coupled with at least 15 years of relevant work experience in a similar capacity, would be required.
• Candidates with experience in working with C-level executives would have an advantage.
• Used to a fast-pace and can handle high volume of work
• Strong commitment to excellence - perform duties at the highest level possible on a consistent basis.
• Excellent communicator - able to interact with people of all levels in a confident and professional manner.
• Demonstrate ability and temperament to work with sensitive information.
• Ability to prioritize and make sound judgment calls when needed.
• Ability to work efficiently and accurately.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Scope:

• Lead the team of operations staff to support the delivery of quality and clinical care to patients
• Work closely with other departments to ensure the smooth running of the daily clinic operations as well as implementation of new initiatives
• Responsible to identify areas of improvements and drive continuous developments and spread good practices across other clinics
• Coaching, nurturing and inspiring the clinic operation staff in their continuous learning and career development
• Ad hoc duties as assigned

Job Requirements:

• A recognized Degree in any discipline
• Minimum 5 years of relevant working experience in a managerial capacity with combination of operations management, service quality and customer feedback management
• Candidate with experience in operations in healthcare sector and/or service industry will be an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“ Jobstudio will not solict any money , request to use your bank account for business or request you to transfer any monies to any parties , please be aware of scams impersonating jobstudio and our employees , you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Responsibilities

• Post and monitor job advertisements
• Conduct basic screening calls and arrange interviews
• Collate candidates’ documents
• Collate training courses for Annual Training Catelog
• Register staff training and track training status
• Research and prepare proposal on health screening vendors
• Support expat management relating to car and housing renewal
• Source and arrange service apartment for expats arrival
• Support welfare activities
• ·Any other ad-hoc tasks and HR projects as assigned by Superior

Requirements

• Minimum Diploma in Human Resources Management, Business Administration or equivalent discipline
• At least 1 year of experience in a HR role
• Recruitment & knowledge Employment Act is a bonus
• Able to start work immediately
• Good command of English (spoken & written)
• Proficient in Microsoft Office applications including Excel & Word
• Good interpersonal and communication skills
• Responsible and well-organized

Position title: Senior Executive/ Assistant Manager, Partnership Communications & Stewardship

Reports to: Manager, Partnership Communications & Stewardship

Location: Singapore

Date: March - July 2024 (Contract Role)

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Overview of Partnerships Team / Unit

The Partnerships Team develops and builds partnerships and relationships that drive income to support WWF’s conservation goals. The team’s aim is to contribute significant, sustainable levels of philanthropic funding from 1) high-networth individuals (HNWI) 2) trusts and foundations, 3) companies to support the local (Singapore-based) and regional (mainly South-East Asia) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission.

The team works closely with the Senior Management Team and peers in Conservation, Communications, Sustainable Finance, and Accounting and Finance teams to effectively contribute to the implementation of WWF-Singapore’s partnerships and philanthropic strategy.

Major Duties and Responsibilities:

We are looking for an enthusiastic, self-motivated, people person with a positive attitude that could help manage and steward WWF’s partnerships. This is a maternity cover role and you will be working closely with our core team to drive long-term partnerships with new and existing partners as well as engaging them through different activities.

Primary Role in Stewardship & Communications (85%) Account Management & Relationship Building

• Multitask and manage medium to priority partnerships and ensure that existing partners are stewarded appropriately, resulting in profitable long-term partnerships.
• Maintain open lines of communication with partners and/or relevant stakeholders to foster strong relationships and ensure they are informed.
• Proactively identify partnership-related issues and challenges, communicate and implement timely solutions.
• Map partnership outcomes according to agreement terms and provide regular impact reporting to partners.
• Work with the relevant Project Team to ensure progress of partnership outcomes and deliverables are on track as per agreement.
• Responsible for managing, tracking and spending of funds received by certain partnerships, in close collaboration and alignment with the Project and Finance teams.
• Gather data and insights from the partnerships managed to be shared with the Stewardship Team for the development of long-term partnership strategies and retention plans.

Strategic Partnership Communications

• Work closely with the Partnership Communications lead on communications-related deliverables under partnerships.
• Work together with the Communications Team on development of thought leadership, PR & Media pieces for partnerships.
• To analyse, monitor and explore opportunities to communicate about partnerships through various channels.
• Co-lead the execution of the Annual Partnership Reports to recognise key partnerships and maintain transparency as part of network standards.
• Co-lead the development of the quarterly Partnerships Newsletter to communicate project updates and key highlights to the partnerships database.

Corporate Engagements

• Lead the planning and execution of community or employee engagement activities for corporate partners (eg. Green Talks, Workshops etc.).
• Work with relevant internal and external stakeholders to deliver engagements effectively.

Secondary Role in Engagements & Fundraising (15%) Business Expansion

• Support the Partnership development team with any business development activity as required.
• Identify new opportunities within existing partnership to expand the scope of work and raise more funding for WWF’s conservation work in Singapore and regionally
• Successfully renew existing accounts.
• Perform other duties as required.

Required Qualifications:

• Bachelor’s Degree in Business, Corporate Marketing, Events, Marketing or Communications or any other relevant field.
• Minimum 2-3 years experience in Agency, Corporate Marketing, Client Servicing and/or Event Management preferred.
• Previous work experience in an international NGO sector will be an advantage.
• Fluent verbal and written communication skills in the English language. Bilingual is a plus.

Required Skills and Competencies

• Possess strong account management or client servicing skills
• Adaptable and proactive in managing accounts with minimal supervision. Experience in budget management is a plus.
• Ability to plan workload, estimate timelines accurately and work autonomously in a fast-paced environment.
• Solution-oriented and ability to develop and maintain strong working relationships with internal and external parties of different levels and backgrounds.
• Great listening, negotiation and presentation skills.
• Ability to meet tight timelines and handle multiple projects while meeting the needs of project partners and stakeholders.
• Ability to work in an international and multilingual environment is essential.
• Familiarity with basic softwares such as Google Suites and Microsoft Word, Excel, PowerPoint. Experience using project management and integration tools (eg. Asana, Active Campaign etc.) is a plus.
• Basic design skills and knowledge working with Adobe softwares (eg. Illustrator and Photoshop) is a plus.

Working Relationships

Internal – Ensures intra and inter-department collaboration for the optimal use of resources and organisational alignment. Works closely with the Partnerships Team, and the wider Fundraising, Conservation and Communications Team to ensure partnership deliverables are executed in a timely manner and communicated well.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, trips, communication materials and as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Requirements:

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• Fresh graduates are welcome to apply. For Senior IT Executive, at least 2 years’ experience in the IT field in a relevant role is required.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and task management skills.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

• Responsible for accounting data entries for all modules, including general ledger, invoicing, accounts receivable and accounts payable.
• Issuance of tax invoices and handles collections from customers
• Processing payments to vendors and miscellaneous payments
• Handle petty cash transactions
• Any other duties assigned by the Superior / Manager

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.
• Possess good and positive working attitude

Why Join us!

• Office Centrally Located - In Bugis
• Yearly Increment + Performance Bonus Year End
• Corporate Medical Coverage

Duties and Responsibilities:

1. Provide End-User Support

• Provide day-to-day IT support to AHL employees, software application troubleshooting, installation, and configuration of workstation and other AHL IT equipment such as desktop computers, printers, scanners, or handheld devices etc.
• Track and follow through all IT issues and requests raised through IT Helpdesk by end-users, including monitoring the quality of support rendered by the 3rd party support vendor.
• Conduct system, application, IT inventory documentation and user training when needed.
• Assist AHL employees face-to-face, via phone or remote assistance tools.
• Resolve issues that occur outside of normal business hours when needed.

2. Maintain and Upgrade Network, Systems and Equipment

• Ensure all IT on-premise and cloud systems are updated and running smoothly and securely at all times with strict compliance to corporate IT Policies.
• Responsible in carrying out periodic maintenance and perform installation, upgrading, migrations and troubleshooting on systems.
• Assist in tasks pertaining to the upgrade or purchase of new hardware, software or equipment. This includes, but not limited to liaising and following up effectively with AHL employees and vendors on hardware, software or equipment matters.
• Provide IT hardware /software housekeeping and control procedures, including physical and data security.
• Ensure IT inventory is properly stored, and accounted for.
• Assist in managing IT procurement process, ensuring that procured products, applications or services meets Company’s requirements, delivered on time and are within budget.

3. Supporting role in Data and Cyber Security Management

• Support IT Manager in day-to-day management of safety and integrity of organisational data, including client information and internal information. This includes maintaining, backing up and securing servers, databases, IT infrastructure and restoring of files as needed.
• Maintain network, systems, and data security, especially in the area of Cybersecurity.

Qualifications & Requirement

Educational qualifications

• Minimum Diploma in Computer Science/ Information Technology, or equivalent professional qualification

Experience & Skills

• Preferably 3 years of experience in in-house IT administration and end-user support.
• Possess good knowledge and experience in troubleshooting of common end-user IT issues as well as fundamental knowledge and experience in network and systems management

*Do note that this is a 2-year contract role

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Guest Relations Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist guests with check in and checkout, and other cashiering duties
• Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Comply with hotel and department policies and procedures at all times
• Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Attend daily briefings and relevant departmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times
• Ensure cleanliness and appearance of Front Desk and related areas
• Establish awareness of the Hotels fire and emergency procedure
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI, Cash Float SOP
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager

Qualifications:

• Minimum GCE ‘A’ level or equivalent, University degree preferred
• Minimum 2 years hotel front office experience
• Computer Knowledge, i.e. well versed with windows, internet explorer and word
• Technical knowledge in Front Office operations
• Basic supervisory skills, verbal and written skills, planning, decision making, training and development
• Read, write, speak English fluently
• Well groomed with leadership quality
• Able to work in a team, good interpersonal and communication skills
• Detail-oriented, organized and very flexible with working extended hours
• Energetic with positive attitude
• Able to work under pressure and independently

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Job Description

• Handling and checking of LC (letter of credit)
• Updating of data into Client’s system
• Work closely with overseas agents/office, various Loaders / co-loaders, vendors, and warehouse
• Arrange timely collections / Dispatch according to customer’s request.
• Responsible for tracking of goods en-route or any problem arise and forward information or pre-alerts to customers.
• Ensure timely billing and accuracy of the invoices.
• Attend and respond to customers’ inquiries.
• Foster and maintain customer relationships to their fullest.
• Arranging cargo insurance and all other types of Shipping documents
• Liaise, coordinate and respond to meet customer’s shipping requirements
• Handling customer issues and feedbacks
• Interact with dispatch for shipping arrangements
• Performs any other task as instructed by section manager.

Requirements

• Minimum GCE 'O' Level / Diploma
• Meticulous to details
• Able to commence within short notice or immediately
• Preferable candidate with at least 1 year of relevant shipping experience
• Knowledge of LC application and negotiation
• Independent with good communication skills
• Fast learner and able to work under pressure
• Customer Service oriented
• Fresh candidates with a strong interest in shipping may apply

This Position will support the Supply Chain/Customer Service funcion in Singapore, responsible for the day to day operations from a supply chain management perspective and strive for Total Customer Satisfaction (TCS) by resolving internal and external customer inquiries related to Customer Service function, serve as the primary link between the company, Service Provider (3PL) and customers. Responsibilities include coordination of logistics, which includes inventory control and consignment stock count reconciliations,processing and monitoring to ensure 3PL meets the required KPI standards such as replenish stocks on time, used products updated on time and follow up with PO’s for billing. Able to handle most assignments independently.

• Plan and work towards achieving company vision, mission and strategies.
• Maintain full compliance with corporate Finance, Compliance and Regulatory & Quality policies and procedures and maintain all required records with regards to Customer Service and Inventory Management. Provides training and guidance to internal and external stakeholders on compliance requirements.
• Promptly address customer and sales force queries.
• Inventory Management by analysing and monitoring consignment inventory level, (PAR), buffer stock level, usages, short expiry write offs, missing stocks write offs, burn down short expiry stocks in fast moving centers, weekly orders, stop shipment, products return to Herleen,.
• Assist sales department in product launch, product discontinuation, backorders, proctorship, quality hold and any others as deem necessary by Country Manager and Financial Controller.
• Perform consignment stock count at hospitals when required, analysis and reconciliation to ensure all discrepancies and inaccuracies are highlighted and addressed.
• Oversee Singapore Supply Chain to ensure all Supply Chain related activities done on time and deliver as per Sales / Customers’ need
• Manage 3PL warehouse to ensure smooth operations and meet KPI (to ensure all inbound,outbound, delivery, billing, monthly consignment stock count, annual stock count perform as per schedule)
• Provide guidance to non-supply chain stakeholders on supply chain/customer service-related matters; also provides formal and informal training to contribute to goodl collaboration across functions to achieve organization objectives.
• other related tasks / projects may be assigned from time to time

Requirements

• High School / College/Diploma - 2 to 5 years of relevant experience
• Bachelor Degree - 1 to 2 years of relevant experience
• Experience gained in multinational medical device companies will be an advantage
• Well organized with good planning skills
• Basic product and cath lab processes knowledge
• Efficient record keeping skills
• Ability to deal with complaints tactfully, calmly and politely
• Team player
• Overcome obstacles
• Excellent spoken and written of English and local language

As a Reservation Executive, We Rely On You To

• Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
• Assist to maintain effective booking processes and follow through guest bookings
• Deliver an exceptional customer experience at the point of booking with both telephone and email reservations
• Assist in handling reservation sales and guest requests in a professional and efficient manner

We Are Looking For Someone Who

• Has a passion for customer sales
• Preferably has experience working in reservation and with relevant hospitality background
• Loves interacting with guests
• Has strong interpersonal skills and communication skills
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Description:

• Able to carry out manual work including carrying tables, chairs etc.
• General cleaning duties for classrooms, special rooms, school field etc.
• Traffic warden, Security duties able to carry out minor repairs, DIY and assist the school to supervise the contractors when necessary
• able to perform shift duty

Qualification

• Pass in PSLE or its equivalent
• At least 3 years of working experience in school operations
• medically fit
• ability to understand and communicate in simple English or Mandarin