Summary

Guest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises the front desk in the absence of the Duty Manager, attend to guest feedbacks and attempt to perform first person recovery steps.

Job Responsibilities

• Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge
• Assist guests with check-in and check-out, and other cashiering duties
• Register guests and assigns rooms according to their reservation confirmation
• Work towards maximising room revenue by upselling higher room categories to guests whenever possible
• Maintain the privacy of all guests by ensuring their details are kept strictly confidential
• Understand all room types and work with Housekeeping to manage room status effectively
• Adhere to proper credit matters and cash handling policies and procedures
• Understand the usage of internal communication logs to communicate effectively with other colleagues
• Handle guest feedback and attempt to perform first person recovery steps
• Monitor front office emails and respond to them effectively
• Provide guidance and on job training for Guest Services Officer
• Ensure and check that all daily front desk tasks are completed
• Ensure that all guest arrival and departure procedures are in accordance to SOP and recommend improvements accordingly
• Assist to perform Executive Lounge and Concierge duties whenever required
• Provide warm welcome and fond farewell in accordance to hotel standards and SOPs
• Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions
• Be familiar with hotel products and services and recommend to guests accordingly
• Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
• Maintain complete knowledge of all hotel products and services
• Maintain the cleanliness and neatness of the Front Office areas
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel
• Attend all briefings, meetings and trainings as assigned by management
• Perform other reasonable duties as assigned by the management

Qualifications

• Minimum 1 year experience in similar capacity
• Excellent communication and interpersonal skills with colleagues and guests
• Excellent customer service skills and enjoy creating delightful moments for guests
• Able to thrive in a dynamic and fast paced environment
• Strong analytical and problem-solving skills
• Strong operational leadership with a business mindset
• Read, write and speak English fluently

As a generalist, and a business unit partner, the incumbent will work closely with managers to think of innovative HR interventions that will meet the business needs and drive the implementation of people initiatives.

The incumbent primary responsibility will include handling of Human Capital & Development functions as assigned by the Director of Human Capital & Development. The functions include recruitment, compensation and benefit, staff welfare, and performance management.

Recruitment

· Develop talent acquisition strategies and hiring plans.

· Design, plan and execute hiring needs/forecast.

· Managing end-to-end recruitment.

· Monitor market trends in hiring practices and ensure our strategy is in line with the market

· Innovate on hiring practices by using new methods or channels

· Create and maintain a talent pool through various sources of networks (including job portals, recruiters, government links and etc) for critical positions.

· Handles full array of recruitment functions from Job Description drafting, hiring requisition, sourcing of candidates, pre-qualification, interview arrangement, managing offers and negotiation.

· Works closely with department heads from on-boarding procedures to off-boarding, includes hiring needs, job offer, confirmation to exit interview.

· Liaise and organise recruitment events including career fair, networking session, site visits and campus recruitment.

· Manages HR administration responsibilities and recruitment related matters, main liaison person for internal and external job advertisement portals.

· Handles application, renewals and cancellation of all work passes.

· Assist in ad hoc surveys or projects such as Hotel Job Vacancies Survey, Aon Hewitt, MOM Labour Market Survey

Compensation & Benefits

· Responsible for the full cycle of payroll timesheet and overtime checking.

· Leave administration to ensure leave records are up-to-date and accurate.

· Handle associates’ enquiry on benefits (Eg. Leave, insurance, etc)

· Handle full cycle of off-boarding (resignation, termination and dismissal) and liaise with payroll on payment of last salary.

· Handles employee movements such as promotion, transfer and re-designation.

· Prepare recognition, commendation letters and certificate of employment, as and when required.

· Keying in of new hire’s personal information into the system and administer personal files of new hires are order.

· Update associate’s employment history in HR system.

· Ensure timely submission of Notice of Accidents to Ministry of Manpower for any workplace accidents that occurred in the hotel (WICA).

· Monitor claims reimbursement from with hotel’s appointed insurer.

· Assist in Annual Salary review, Performance Review, Budget preparation and Annual Wage Supplement preparation.

Staff Welfare

· Handles Staff Welfare related matters such as Housing and Get Well Basket/Condolences etc.

· Ensure timely monthly submission of Company's Grab Report & OT Accrual to Finance.

· Ensures and implements locker maintenance plan to ensure locker room and lockers are well maintained and conduct regular checks.

· Manage Long Service Awards, Staff Recognition Programmes and assist in any Staff Engagement Programmes for the associates.

· General office administration (stock level of service pins, name tags, stationeries, stamps etc)

Others

· Assist with planning, organising and co-ordination of all associate relations programs as and when required.

· Submit timely report (HCD report, Statistics, MOM Survey) as required

· Adhoc projects as assigned by Director of HCD.

Job Scope

· Executes the day-to-day operations of the Korea Artiz Studio Bridal store under the guidance of the sales manager

· Addresses customer service issues in the store and work to resolve all issues following the Grey Zone Guidelines without escalating to sales manager; if possible, addressing issues in the moment

· Drives achievement of customer service/satisfaction goals and standards

· Achieve designated sales target and maintain customer relationship

Job Requirement

- work independently and work with team

- Responsible with customer

About Doxa Holdings

We are an early-stage Procure-to-Pay-to-Finance Ecosystem start-up that tackles industry pain points, improve workflow and communications, and creates a unique bond between parties. Through award-winning cutting-edge technology and innovation, we’re disrupting the industry with a revolutionary SaaS platform for B2B. With Series A funding, we are considering the next phase of talent to help us take our disruptive solution more aggressively to market.

Role

We are looking for a Sales Operations Associate to manage and optimize the revenue operations process.

You will be responsible for working closely with the sales and marketing teams to align efforts and using data and analytics to measure and improve performance. The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a deep understanding of the sales process.

This role reports to the Head of Commercial.

Responsibilities:

Process Ownership

• Manage and optimise the revenue operations process, from lead generation to customer acquisition and retention.
• Manage the process of optimising product pricing.
• Own the New Business sales quotation, Existing Business up-sell and cross-sell and Renewals process.

Teamwork

• Work closely with the sales and marketing teams to align efforts and ensure a seamless customer experience.
• Provide training and support to team members on revenue operations best practices and tools.

Analytics

• Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates.

Process Improvement

• Collaborate with other departments, such as product and customer success, to identify and implement process improvements.
• Identify and resolve challenges and issues within the revenue operations process.
• Contribute to the development and continuous improvement of the revenue operations process.

Market Knowledge

• Stay informed about industry trends, competitor offerings, and emerging technologies. Share market insights and feedback with internal teams to contribute to product development and improvement.
• Stay informed of up to date on industry trends and best practices in revenue operations.
• Conduct market and customer research to understand the target audience and identify opportunities for growth.

Networking

• Attend industry events and conferences to build relationships and promote the company.

Qualifications:

• 2-3 years of experience in sales operations, revenue operations or a related field, preferably in a start-up environment
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
• Demonstrated experience in using or implementing sales and marketing tools, such as customer relationship management systems.
• Excellent communication and collaboration skills, with the ability to work effectively with a team.
• Strong Understanding of sales processes and the company’s target audience and goals
• Ability to conduct market and customer research to identify opportunities for growth.
• Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
• Flexibility and adaptability to change.
• A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills.
• Bachelor’s degree in business, marketing, or a related field.

Benefits:

We offer a competitive compensation package, including base salary, performance-based bonuses, and benefits such as health insurance and professional development opportunities. Joining our team means becoming part of a dynamic and collaborative environment that values innovation and growth.

If you are a driven revenue operations professional with a passion for SaaS solutions and a strong desire to make a significant impact, we invite you to apply and help shape the future of Doxa Holdings.

To apply, please submit your resume and a cover letter detailing your relevant experience and accomplishments in revenue operations.

My client is a well-established European manufacturing MNC with offices around the globe. They are hiring a Finance Executive for their Singapore office.


Reporting directly to the Finance Manager, you will managing AP, AR functions, journal entries, responsible for month/year-end closing, claim processing, monitoring cash flow, preparation of bank reconcialiation and GST reporting. You will also be helping out with office adminstrative work and providing administrative support when needed (10%).


Requirements:

• At least 3-5 years relevant working experience
• Team player with good interpersonal and communication skills, initiative, and self-motivated
• Familiar with ERP (Oracle preferred) and MS Excel

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)



Shortlisted candidates will be notified.



www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

*LI-AF

Job Description:

• Monitoring & updating of RoRo Vessels’ BL data
• Sending of Loading & Discharging Cargo Manifests / other documents
• Portnet related submissions
• Generating Mates’ Receipt & Shipping Order
• Data Transmission
• ENS Filing
• Responding to daily documentation-related email enquiries
• Application for Certificate of Non-Manipulation (ad-hoc)
• Arranging Police Escort or Inter-gate trucking of vehicles (ad-hoc)
• Checking of PSA bills
• Monitoring of long stay Mafi / cargoes

Requirement :

• 3 years of experience in Agency Documentation.

Operations Assistant

Responsibilities:

o Liaise with agents/depots for tank details, schedules, movements, and updates

o Keep track of tank leasing (on-hire/off-hire status) and detention matters

o Monitor and liaise with vendors on tank movements for reposition units

o Liaise and clarify with agents on detention billing

o Any ad-hoc duties assigned by department head

Qualifications

Diploma/Degree in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experience

No Experience are welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

EXECUTIVE CHEF

· Developing unique and cuisine-appropriate menus

· Collaborating with the Restaurant Manager to set item prices

· Staying current on developing trends in the restaurant industry

· Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations

· Monitoring inventory and purchasing supplies and food from approved vendors

· Hiring, training and supervising kitchen staff

· Assisting and directing kitchen staff in meal preparation, creation, plating and delivery

· Identifying and introducing new culinary techniques

· Preparing meals and completing prep support as needed

LASALLE College of the Arts is the highest ranked specialist arts institution in Singapore and joint top in Southeast Asia for art and design (QS World University Rankings 2023). The College offers 35 Diploma, BA (Hons) and postgraduate programmes in arts and design. Its faculty comprises a community of award-winning artists, designers, educators and researchers, whose practice-led research sets LASALLE apart as an international centre of excellence. LASALLE is a founding member of the University of the Arts Singapore.

The student recruitment team plays a key role in raising awareness and interest in LASALLE’s wide range of diploma and degree programmes. Reporting to the Director, Division of Admissions and the Senior Manager/Assistant Manager (Student Recruitment), your responsibilities include but are not limited to the following:

• Conduct student recruitment activities in assigned markets to generate and convert leads into applications for Open House, recruitment fairs and seminars, conduct application preparation workshops, network with school teachers and counsellors, and prepare marketing materials etc.
• Provide programme advice to prospective students and parents via face-to-face counselling, email and phone correspondence.
• Keep abreast of developments in the education sector and student recruitment trends in assigned market segments.
• Maintain and update the prospective student database.

Requirements:

• Bachelor’s degree from an established university with three years and above of relevant experience in marketing, preferably in education/youth marketing.
• Candidates without relevant working experience but have a keen interest to work in the education sector or possess a polytechnic diploma with at least five years of experience may apply and will be considered for the executive position.
• Outgoing and dynamic with the ability to inspire and engage prospective students and convert leads to applications.
• Excellent command of spoken and written English.
• Excellent organisational, interpersonal and presentation skills.
• Ability to embrace a student-centric service culture.
• Demonstrate great initiative and customer service skills.
• Ability to work well as a member of a team and collaborate with colleagues at all levels.
• Appreciation of the arts and culture, and the development of young people through education.

To apply:

Interested applicants are invited to apply directly at the LASALLE careers portal. Closing date is 20 February 2024 or until the position is filled.

We regret that only shortlisted candidates will be notified.

You must apply the position via this link:

https://austradejobs.nga.net.au/cp/index.cfm?event=jobs.checkJobDetailsNewApplication&returnToEvent=jobs.listJobs&jobid=DB58993C-4E91-1F14-BDE3-DA622B1054AA&CurATC=INT&CurBID=8B5941B9%2DD67D%2D4B0C%2D933D%2D9DB401353EDE&JobListID=156C4D33%2D2ED9%2DCC44%2D7960%2D6D6FDDD6B97B&jobsListKey=64b613ee%2D08ad%2D427b%2Dbdeb%2D9079064e8786&persistVariables=CurATC,CurBID,JobListID,jobsListKey,JobID&lid=73682830076&rmuh=52FE01FF5AEDE5629AA105203036AFB55A29C977

The role:

The Southeast Asia Business Exchange initiative was announced by the Prime Minister of Australia Anthony Albanese at the ASEAN Indo-Pacific Forum in Jakarta on 6 September 2023 as part of Australia’s Southeast Asia Economic Strategy to 2040. The strategy, developed by Special Envoy for Southeast Asia, Mr Nicholas Moore AO, sets out a practical pathway to increase Australia’s two-way trade and investment with Southeast Asia.

The Southeast Asia Business Exchange Team will support Australian exporters to enter, compete and grow in Southeast Asia. They will also support efforts to boost two-way trade. As part of the program, Austrade team members will:

• Seek to strengthen Southeast Asia literacy in the Australian business community including driving awareness of the opportunities in Southeast Asian markets to Australian business and consumers.
• Develop and maintain relationships with key partners including industry bodies, business councils, and chambers.
• Recruit for and deliver sector specific business missions across the region in collaboration with partners.
• Perform and coordinate aftercare services for participants in business missions in collaboration with our regional network.

The Southeast Asia (SEA) Regional Marketing Manager will play a crucial role in creating the commercial and policy outcomes for the program.

Duties include:

• Develop and implement Southeast Asia wide marketing strategies to raise awareness of the Southeast Asia Economic Strategy and commercial potential it forecasts both within Southeast Asia and Australia.
• Work with a regional team of marketing managers to amplify Southeast Asian wide messaging, find synergies and efficiencies as they as they localise the sectoral and market strategies included in the Southeast Asia Economic Strategy.
• Maximising promotional opportunities to support the success of business missions.
• Create content and new opportunities to raise SEA literacy and awareness of the commercial potential between Australia and Southeast Asia within the Australian business community.
• Partner with Australian based stakeholders to ensure regional content, insights and context is appropriately reflected in the Australian domestic marketing and communications campaign highlighting Southeast Asian exports to Australia.
• Deliver and report against key metrics to track strategic marketing outcomes.

For more detailed information please view the Job Information Pack. If you are having any issues with viewing the pack, please try using a different browser or email [email protected]

Eligibility
To be eligible for consideration and appointment you must have:
• Work Authorisation - to be eligible for employment with Austrade in Singapore, candidates must be legally authorised to live and work in Singapore at the time of appointment.
• Language - the successful candidate must be a highly motivated team member, fluent in written and spoken English.
• Security Clearance - the successful applicant must be willing to complete an Entry Level Screening Pack and be confirmed as a suitable person to access Government resources prior to commencement in the
role.

Closing date
Applications close at 11:30pm, Sunday, 25 February 2024, (Singapore time).

LASALLE College of the Arts is the highest ranked specialist arts institution in Singapore and joint top in Southeast Asia for art and design (QS World University Rankings 2023). The College offers 35 Diploma, BA (Hons) and postgraduate programmes in arts and design. Its faculty comprises a community of award-winning artists, designers, educators and researchers, whose practice-led research sets LASALLE apart as an international centre of excellence. LASALLE is a founding member of the University of the Arts Singapore.

Senior Executive/Assistant Manager (Programme Administration)

The School of Design Communication is seeking a highly driven individual with a passion for the arts and arts education to join us as Senior Executive/Assistant Manager to provide programme administration support to academic staff, and administrative and secretarial support to the Dean of the Faculty of Design and Head of School. This position reports to the Dean and Head of School. Key responsibilities include but are not limited to the following:

• Provide programme administration support to academic staff to facilitate the delivery of learning and teaching which comprises timetabling, booking of rooms/teaching spaces, collating of data/results pertaining to assessments, surveys, audits etc.
• Organise faculty/programme meetings and provide secretarial support for all formal meetings and minutes taking.
• Coordinate Board of Examiners’ meetings/visits and assessments schedules.
• Assist in annual programme monitoring reports, programme semester report, and other faculty/school periodic reports which include student numbers and progression.
• Provide student support and act as a point of contact for parents and students pertaining to all matters related to programmes assigned.
• Track and monitor faculty budget.
• Liaise with Divisions on behalf of the Faculty/School in relation to institutional events such as Orientation, Open House and The LASALLE Show.
• Support continuous improvements by providing administrative support to the development and implementation of processes.
• Assist lecturers with administrative paperwork related to research projects and professional development.
• Provide project management support to the Faculty and Schools.

Requirements:

• Preferably a bachelor’s degree from an established university with at least three years of relevant administrative experience within a tertiary education environment. Those with at least five years or equivalent of experience will be considered for the Assistant Manager position.
• Good knowledge of processes and procedures in an administrative role preferably within the education sector, such as scheduling, budgeting, timetabling, coordinating and compilation of grades, administrative support to engage part-time teachers and visiting artists.
• Good organisation, administrative and project coordination/management skills.
• Good interpersonal, communication (written and spoken), organisational and analytical skills.
• Resourceful, meticulous, proactive and excellent follow-through.
• Ability to work independently within tight deadlines and with a high degree of accuracy and quality.
• Ability to work collaboratively in a cross-cultural environment, both within the team and with the various Faculties and Divisions across the College.
• Appreciation and knowledge of arts and culture, and interest in the development of young people through education are highly desirable.
• Proficient in Microsoft 365 and Google Workspace.

To apply:

Interested applicants are invited to apply directly at the LASALLE careers portal. Closing date is 20 February 2024 or until the position is filled. We regret that only shortlisted candidates will be notified.

EXECUTIVE CHEF

· Developing unique and cuisine-appropriate menus

· Collaborating with the Restaurant Manager to set item prices

· Staying current on developing trends in the restaurant industry

· Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations

· Monitoring inventory and purchasing supplies and food from approved vendors

· Hiring, training and supervising kitchen staff

· Assisting and directing kitchen staff in meal preparation, creation, plating and delivery

· Identifying and introducing new culinary techniques

· Preparing meals and completing prep support as needed

Job Description

• Support the full spectrum of Human Resource functions which includes recruitment and selection, employee relations, payroll management, and training and development
• Responsible for the full payroll functions
• Execute HR operational functions related to employees' data maintaining, leave administration, employee benefits administration, medical claims, work pass applications, etc.
• Manage and supervise the Office Admin Function
• Overall, in charge of Office & HR Administration function (such as office rental, office workspace allocation, wellness program, season parking, staff pass, etc)
• Manage the budget for Office and HR administration

Requirements:

• Bachelor’s degree in Human Resources, Business Studies, or Business Administration
• At least 2-3 years of relevant experience in HR functions
• Able to work independently with integrity under minimal supervision and collaboratively within and across teams
• Experiences in Oil & Gas Industry will be a plus
• Knowledge – Hands on SG labour legislation, able to apply WP/EP/S Pass application, submission Government paid leave, child care leave, calculation of payroll will be a plus

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with an award-winning dinning and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

Guest Relations Executive (F&B Host/Hostess)

The Guest Relations Executive is the core of the Food and Beverage Department operation. The incumbent will offer the guest of the restaurant an enjoyable, dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness. He/She will ensure the seating efficiency of the restaurant and handle inquiries from guests via phone calls or emails. Able to work on shift patterns, and may also need to work on weekends and public holidays.

Who are we looking for?

• Preferably with 1 year of working experience in the F&B industry
• Postgraduate or diploma in hotel management or related courses
• Strong communication and interpersonal skills
• Adaptable to working in a fast-paced environment
• Team player and ability to learn quickly
• Attentiveness and patience towards the guest

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/disability/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurants

Architectural Executive

1) Possess a diploma or degree in Architecture.

2) Minimum 2 to 5 years relevant experience.

3) Good knowledge of building regulations and codes.

4) Excellent interpersonal and communication skills.

5) Passionate about design and enthusiasm to deliver the very best for our clients.

6) Encourage and promote high standards of design and efficient ways of working.

Purpose of Job

To assist and manage the banquet and serving team within the hotel and ensure that the highest standard of service and food is provided at all time.

Key Responsibilities Areas

· To assist with the complete set up and breakdown of the banquet area.

· To build and maintain good client relationship and rapport.

· To actively brainstorming or creative ideas in banquet set up and services to clients.

· To follow-up on enquiries and complaints promptly when referred to.

· Experience in supervising Banquet Venue Staff

· To deliver professional and quality F&B services to clients.

· Excellent Interpersonal and communication skills.

· To manage all Banquet assets and inventory.

· To carry out any other duties and responsibilities that may be assigned from time to time by the Management.

Job Requirements

· Minimum GCE ‘O’ level, Higher NITEC in Hospitality Operations preferred.

· At least 1 year of working experience in Food & Beverage or Hospitality sector.

· Proficiency in computer skills (Microsoft Excel, Microsoft Word)

· Shift works including weekends and public holidays.

Senior Architectural Executive

1) Possess a diploma or degree in Architecture.

2) Minimum 4 to 8 years relevant experience.

3) Good knowledge of building regulations and codes.

4) Excellent interpersonal and communication skills.

5) Passionate about design and enthusiasm to deliver the very best for our clients.

6) Encourage and promote high standards of design and efficient ways of working.

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore. We are looking for a front desk receptionist to greet and receive parents and students and ensure that students are directed to the right classroom.

Job Description :

• Respond and reply to all enquiries (wechat, telephone, and walk-in).
• Ensure that all materials are photocopied and ready for teachers to use.
• Set up the laptops for teaching before each lesson.
• Ensure that student sign- in sheets are completed.
• Inform teachers of any changes in class schedule or if students are absent.
• Provide support with the sales team in presenting invoices to customers and collecting signed agreements.
• Help teachers supervise the children during break-time.
• Assist in administrative duties when needed.

Job Requirements :

• Fluent in spoken and written English and Chinese as communication will be done in these languages.
• Team player.
• Able to handle work pressure and respond fast to arising issues.

Responsibilities:

o Monitors the production of our new equipment.

o Verifies the maintenance cost of our equipment located worldwide.

o Monitors and updates inventory details, including periodic test certifications.

o Prepares monthly report on fleet maintenance costing.

o Any secondary duties as assigned by the manager.

Qualifications

Fresh poly graduates with Diploma in Maritime Studies/Logistics of shipping discipline.

Others:

Candidates with 1 to 2 years related experiences may be considered.

Salary will commensurate based on the experience and qualifications.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities

DISTRIBUTION

• Develop and implement the hotel’s distribution strategy
• Manage the hotel’s presence on OTAs, GDS and other channels
• Ability to take a leading role in the management of computer systems in operation within the hotel including but not limited to Opera, TARS ecosystem, Accor websites, Channel Manager, Rate Shopping Tools, EzRMS and other online tools
• Planning and management of Rates and Inventory with consultation with the Director of Revenue
• Competitor intelligence, ongoing research and analysis of product & price online by using all available tools such as OTAInsight, Supernova, EzRMS
• Communicate Accor tactical campaigns to all related departments
• Ensures the daily data in EzRMS is successfully extracted from Opera
• Daily checking rate integrity using Supernova include performing test bookings on lost cases
• Maintain and manage the daily data page in STR
• Critical dates or Peak dates review for the next 365 days
• Track all promo production and monitor performance
• Prepares reports for the weekly RevMax meeting
• Audit all.accor.com and major OTAs channels at least once a month and whenever necessary
• Completes any rate loading across DataWeb, Opera and Siteminder
• Assist in development of the annual distribution plan and financial budget
• Work closely with the Assistant Director of Marketing and Communnication in the area of but not limited to Hotel Description (HOD), hotel microsite and F&B outlet distribution channels

RESERVATIONS

• Work closely alongside with Reservations department and step in as and when required or necessary
• Review new bookings and cancellations made and highlight the impact on future business
• Review No Shows yesterday and highlight findings before the morning briefing
• Executes and supports the operational aspects of regional/global offers
• Manage VIP bookings from the owner's office, Executive office and Accor head office
• Monitor and analyze live availability, hotel occupancy, revenue, and average room rate trends and alert the Director of Revenue of high/low demand dates
• Updates and communication of free sales and stop sell
• Group management and coordination with Sales and Reservations through weekly group meetings to communicate group status, group ceiling, highlight critical dates and inventory
• Monitoring RESA Web usage
• Assists with monitoring accuracy of reservations in tracking - REV Code, DIS Code
• Review daily reservations entered and audit tracking and rates to maintain accurate reservation information
• To communicate to the Director of Revenue any information of interest
• Prepare and validate commission reports weekly and monthly
• Responsible in ensuring all reports (daily and monthly) are completed on time

REQUIREMENTS

· Diploma in any education

· Knowledge in the Reservations system will be an advantage

· Knowledge of the Opera system will be an added advantage.

· Competent in Excel application.

· A positive and keen-to-learn attitude

· Able to multi-task and detail oriented

· Good interpersonal and communications skills

**We regret to inform that only shortlisted candidates would be notified. **

EXECUTIVE CHEF

· Developing unique and cuisine-appropriate menus

· Collaborating with the Restaurant Manager to set item prices

· Staying current on developing trends in the restaurant industry

· Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations

· Monitoring inventory and purchasing supplies and food from approved vendors

· Hiring, training and supervising kitchen staff

· Assisting and directing kitchen staff in meal preparation, creation, plating and delivery

· Identifying and introducing new culinary techniques

· Preparing meals and completing prep support as needed

Responsibilities:

Staff Suggestion Scheme Management:

• Administer and oversee the Staff Suggestion Scheme, ensuring its effectiveness and alignment with organizational goals.
• Facilitate communication and engagement related to the Scheme, encouraging active participation from all staff levels.
• Evaluate and analyse submitted suggestions, providing timely feedback and recognition to contributors.
• Collaborate with the Services and HQ Corporate Functions to implement approved suggestions, driving positive change within the organization.

Operational Excellence:

• Contribute to the development and implementation of operational processes to enhance overall efficiency.
• Identify opportunities for process improvement, process re-engineering and optimization across the Services and HQ Corporate Functions and support the implementation of change processes.
• Collaborate with cross-functional teams to streamline workflows and reduce operational bottlenecks for improved efficiency and staff experience.
• Monitor key performance indicators (KPIs) related to operational efficiency and assist to implement corrective actions as needed.
• Any other duties and projects assigned by CEO and DD (Admin & Projects)

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• Min 1-2 years of relevant experience in staff engagement, operational improvement, or service quality.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Knowledge of operational excellence methodologies is a plus.
• Ability to work collaboratively in a team and cross-functional environment.
• High attention to detail and organizational skills.
• Familiarity with suggestion scheme administration is advantageous.

EXECUTIVE CHEF

· Developing unique and cuisine-appropriate menus

· Collaborating with the Restaurant Manager to set item prices

· Staying current on developing trends in the restaurant industry

· Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations

· Monitoring inventory and purchasing supplies and food from approved vendors

· Hiring, training and supervising kitchen staff

· Assisting and directing kitchen staff in meal preparation, creation, plating and delivery

· Identifying and introducing new culinary techniques

· Preparing meals and completing prep support as needed

Ensure that the works are carried out according to the approved drawings, quality procedures, ISO and EHS requirements.

Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

Any ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

EA Licence No. 16C7962

Contributing to the development of sales strategies.

Designing and implementing sales strategies for company products.

Working with the sales team to develop targeted sales strategies.

Answering client queries about product specifications and uses.

Maintaining client relations.

Tracking sales data to ensure sales quotas is met.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a sales executive.
• Knowledge of modern sales techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and sales strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.