Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Analyse sales and profit performance and make recommendations for improvement.

- Assist OM and DH in all outlet administration matters, including arranging for staff interviews.

- Coordination of new outlet renovation works.

- Coordination of existing outlets operation matters, including rostering and personnel matters.

- Assist to prepare training materials for outlet staff training.

- Checking of staff attendance sheets.

- Prepare computation for profit sharing and estimated profit and loss reports.

- Any other outlet projects as may be assigned.

- Checking of daily sales reports.

- Preparation of all operational and personnel reports, including posters, price lists, and POS.

- Assist in marketing collaterals and festive celebrations.

• Assist the Banquet Operations Manager in supervising and overseeing the administration of the Banquet Events
• Evaluate the operations and procedures and suggest improvements to the Banquet Operations Manager.
• Assign responsibilities to subordinates and offer assistance during busy periods.
• Hold departmental meetings and conduct daily briefings.
• Adhere to all house rules, regulations and Hotel policies.
• Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general.
• Attend F&B meetings.
• Assist the Banquet Operations Manager to analyse revenue and cost reports to be used for the preparation of a realistic annual budget.
• Analyse monthly Profit and Loss statements to ascertain that all costs are in line.
• Assist the Banquet Operations Manager to enforce all pre-check and check control procedures.
• Ensure that no reusable beverage is wasted.
• Monitor the quality and quantity of all food and beverage items served.

Only shortlisted candidates will be contacted.

Think you are up to the challenge of redefining and enhancing customer experiences? More than customer service, customer experience is all the ways a customer interacts with your brand. Be a game changer in healthcare today.

Smilepoint is a progressive dental healthcare group in central Singapore with the flagship practice at Holland Village.

Operations

To run healthcare service operations

Lead front office team to improve internal processes and customer experience

Patient Experience

Propose improvements & innovation in design for service operations

Customer experience mapping

Team Management

Conduct staff training for new and existing staff

Assist in HR processes – recruitment, on boarding

Performance management

Requirements:

Diploma or Degree in Hospitality / Customer experience

Strong organizational skills with a problem-solving attitude

Excellent written and verbal communication skills

An excellent competitive salary and benefits package is available to the right candidate.

The Programme Executive, Japanese Section is responsible for the planning and effective delivery of Japanese programmes (including Aquatics, Sports & Recreation, Camps) for the Japanese community in Singapore.

The incumbent is also expected to work with local staff to serve and build community aiming at social impact with children, youth, families and seniors.

Responsibilities:

· Plans, executes and implements sports and wellness outreach programme for Japanese programme children

· Ability to improve Japanese programme enrolment, publicity and quality

· Ability to develop and evaluate programmes (curriculum, lesson plans, etc.) for smooth running and sustainability

· Assists in evaluating programme quality and impact

· Hands-on support for smooth running of programmes

· Collaborates and works with local section in outreach programmes to local community

· Able to retain current members and growth of new membership

· Handles all feedback raised by parents or participants in a prompt and professional manner

· Works with the network of relationships with the local Japanese community, including schools, churches, embassy, and corporations

· Recruits and trains instructors and volunteers in programme running, safety issues, class management and conflict resolution.

Requirements:

· Degree in Sports / Physical Education / Outdoor Education

· Minimum 3 years of relevant working experience

· Passion in people-centred work through Japanese and related programmes

· Ability to translate and analyze goals and objectives into operational and team plans

· Ability to manage budget with accountability

· Project Management skills: ability to lead, organize and coordinate projects

· Experience and knowledge of physical education, membership, family, youth and children programmes

A. Job Summary

You will report to the Finance Manager. You will be responsible for monitoring Caregivers Alliance Limited's (CAL) income and expenses to create and evaluate financial reports. Your role involves preparing invoices & budget and liaising with auditors. You will also support the management of accounting activities, bank reconciliations, payable and receivable accounts. These efforts contribute to CAL’s ability to deliver on our vision and mission to reach more caregivers.

B. Job Duties

• Support implementation of financial policies to guarantee operational efficiencies
• Assist in preparation and planning of budget
• Handling full set of accounts including billing, payments, AR and AP management
• Support month-end reconciliations and reporting
• Perform periodic financial analysis to detect and resolve issues
• Process AP and expense claims
• Respond and resolve queries on donation and payment matters
• Update donation database
• Handle statutory tax compliance matters and queries from IRAS
• Manage payroll
• Assist to coordinate with auditors, banks, government authorities, and ensure conformance to all statutory requirements
• Assist in general administrative and management support work
• Perform other related functions that may be assigned

C. Requirements

• Bachelor of Commerce or Accountancy/ Diploma in Accounting/ Other Accounting qualifications
• Minimum 1-2 years of relevant working experience, preferably with full set accounting. Experience in the social service sector and/or basic understanding of local statutory requirements and charity accounting is also preferred
• Good understanding of principles of accounting, as well as knowledge in reporting and financial processes
• Meticulous, responsible, and independent
• Possesses positive work attitude, is proactive and eager to learn
• Strong problem solving, organizational and analytical skills
• Excellent interpersonal skills, proficient in written and verbal English
• Proficient in Microsoft Office Suite
• Proficiency in QuickBooks will be an advantage

WHAT’S THE JOB?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Experience Executive, you will not only be the person they rely on to handle transactions, taking care of the Guest Experience Ambassador, offer local insights and anticipate every detail of a friction-free experience. You will also create the warm atmosphere that makes our guests feel at home in any location.

Your day-to-day

• Be the warm welcome that kicks off a memorable guest experience
• Multi-Faceted Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, Club InterContinental and Concierge
• Front Desk – Delivery of efficient check-in and check-out procedures as per Standard Operating Procedures with True Hospitality and genuine interest in our Guests. Handle cash and credit card transactions. Take and manage guest bookings, up-selling opportunities and sharing of experiences to enrich their stay experiences.
• Conducts shift briefings to ensure hotel activities, events and operational requirements are known on the day’s schedule. Attends Group Pre-conference with Operational and Sales Leads, manage group room allocations, handles group arrivals and departures in the absence of Rooms Controller. Check, responds/action all emails in a professional and timely manner in the absence of Rooms Controller. Handles IHG Rewards Club and non-members’ room allocation, ensures rooms are assigned according to preferences in the absence of Rooms Controller
• Communicates closely and regularly with Housekeeping Coordinator on room status; Arrange/prepare site inspection rooms for Sales & Marketing on a daily basis and coordinates with Engineering and Housekeeping on PMM (Preventive Maintenance) daily on the blocking and releasing after completion in the absence of Rooms Controller.
• Club InterContinental - Assists in delivering the Club InterContinental stay and dining experience with the guidance of Club InterContinental Manager.
• Working Better Together with Culinary team in ensuring that Club InterContinental dining experiences are delivered as per Brand standards.
• Uniformed Services – Working Better Together with Uniformed Services Team in providing guests with prompt service, professional attention and personal recognition with excellent local knowledge. Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
• Elevating Guest Experience – Deliver our Loyalty Experience by acknowledging our IHG Reward Club and InterContinental Ambassadors; tailoring our Club InterContinental guests experience in person, emails, or on the phone. Stay one step ahead of guests’ needs – record and act on preferences, handle messages, requests, questions and concerns proactively. Be a trusted contact for all guests.
• Assist Guests with all requests; from accommodation billing to local knowledge, and basic problem handling to take care of their stay
• Driving Results – Supports Department in delivering to departmental targets of upselling revenue and Loyalty enrolment. Delivers genuine guest experiences with True Hospitality.
• Leading Others – Supervises and directs Guest Experience Ambassadors. Reports to Duty Manager and supports other departments at peak periods. Cooperate and communicates with other hotel departments as required.
• Develops and oversees Guest Experience Associates, mentors and coaches Associates functionally.
• Upholding of safety and security of our Guests and Colleagues at the Workplace in line with Hotel’s Emergency Response procedures and security guidelines.

What we need from you

• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy – you will need a good grasp of reading, writing, basic maths and computers
• Basic Front Office Opera PMS knowledge
• Flexibility – night at times, weekend and holiday shifts are all part of the job
• You will have a tertiary or a diploma qualification. A college or university degree would be a bonus, but not essential
• Experience - You have spent at least two years in a front desk or guest service supervisory position
• Strength - sometimes you will need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

Job Summary:

We are seeking a Marketing Manager to help our marketing efforts and drive the positioning and messaging of our products. The successful candidate will develop and implement marketing strategies, oversee product launches, help enhance brand awareness, and manage online and social content. The role requires a strategic thinker with a very hands-on approach, capable of translating product details into compelling narratives that resonate with our target audience.

Key Responsibilities:

Marketing Strategy:

• Develop and execute marketing strategies to enhance brand visibility and market share.
• Oversee the implementation of marketing campaigns, evaluating their success and making necessary adjustments for optimization.
• Help prepare presentations, collateral marketing materials, sign & logos, etc for Company marketing purposes
• Assist in designing and managing trade show booth marketing materials

Product Marketing:

• Craft compelling messaging and positioning for our products.
• Assist with product launches and collaborate with cross-functional teams to ensure successful execution.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Develop high-quality content, including blog and social posts, white-papers, and case studies, to drive engagement and lead generation.
• Manage online presence, including website updates and social media platforms, to ensure consistent and impactful brand representation.

Performance Analysis:

• Monitor, analyze, and report on the performance of marketing initiatives to assess ROI and effectiveness.
• Utilize data-driven insights to inform decision-making and strategy refinement.
• Work closely with sales, product, and customer success teams to align marketing strategies with business objectives.
• Engage with partners, customers, and industry influencers to amplify brand presence and build relationships.

• Bachelor’s degree in Marketing, Business, or related field; 
• Strong interest in marketing, preferably in the technology, identity management or gaming industry.
• Experience in developing and implementing effective online marketing strategies.
• Strong understanding of market dynamics and the ability to translate complex product information into compelling narratives.
• Excellent communication, presentation, and interpersonal skills.
• Proficient in marketing automation tools and data analytics.

Remuneration:

• Competitive start-up compensation, health insurance and company ESOP

Inspiring Work Environment:

• A collaborative, inclusive, and supportive work culture lead by founders with experience managing teams from global firms
• The chance to contribute to meaningful initiatives focused on enhancing online experiences for the younger demographic.
• Work directly with the founders to create meaningful impact, quickly

Professional Development:

• Gain practical experience in the startup and technology fields
• Opportunities for fast learning and career growth in a dynamic and evolving sector.
• Exposure to a variety of marketing challenges in the technology and gaming industry.
• Mentorship and guidance from industry leading lawyers and safety practitioners in the data privacy, trust & safety and legal fields. 

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Growth Marketing Manager (Singapore)

12 months fixed term contract

As the Growth Marketing Manager, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. Your work is instrumental in identifying opportunities to develop the Creator Community in the region and will result in more Creators considering video-sharing as a platform for growing their audience and expressing their creativity. 

You’re someone with an experimentation mindset and will be leading growth marketing initiatives to accelerate creator growth and retention in key markets. Working closely with product marketing managers, data scientists, strategists and experts, you will be evolving our approaches and providing growth hacks and solutions to transform the business.

Role:

• Develop acquisition and retention strategies to drive product adoption and growth via our own and operated platforms (e.g. in-app notifications, email)
• Analyse marketing and product funnels to identify opportunities and build audience segmentation to drive step-changes in creator and revenue growth.
• Define marketing channel mix and use lifecycle marketing principles to create personalised and engaging experiences for creators. 
• Design and execute campaign strategy by working closely with agency partners and internal stakeholders to develop creatives and content. 
• Generate and structure plans to execute projects, manage project priorities and allocation of resources within the project. 
• Monitor and analyse key metrics and KPIs for growth and lifecycle marketing campaigns, such as product adoption rate, open rate, click-through rate, conversion rate, retention rate, churn rate, etc.
• Collaborate with global, regional, local and cross-functional teams to design growth experiments and A/B testing initiatives, leveraging user feedback and behavioural data to inform iterative improvements and optimise the product-market fit. 

• Stay informed about, communicate, and apply new or current trends and best practices in digital marketing and analytics.

You:

• Bachelor's degree or above, 5+ years of professional experience with at least 2-3 years of experience in growth, performance or lifecycle marketing strategy. 
• Two+ years of experience in the technology industry or a deep understanding of the technological landscape is a nice to have but not an imperative. 
• Strong understanding of growth concepts, user journey optimisation and experimentation frameworks with hands-on experience in developing marketing campaigns based on personas and segmentation cohorts
• Creative expertise, understanding of creative strategy and production process
• Understand the attribution of marketing data (e.g. multi-touch attribution, cannibalisation optimisation, marginal efficiency, etc.)
• Experience with marketing automation and CRM platforms, a deep understanding of marketing measurement and revenue models (e.g. LTV, ROI etc.)  is a nice to have but not an imperative for this role. 
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms its creators and identify opportunities to celebrate the creator community.
• Strong project management, ability to work across project teams on several projects at once, and previous experience working with agencies
• Sensitive to data with strong analytical skills, maintains curiosity and self-motivation, excellent communication skills, ability to cope with work pressure, have top-level awareness and ability to pinpoint and overcome challenges.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

River Valley Road

5-days work week

Job Scope:

Adminstration - to provide day to day office administrative support

Accounts - responsible for maintaining full set of accounts, generating reports to management

Requirements - a good team player, good attitude, independent, responsible and able to work independently with minimum supervision

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. ​

• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.​

• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics for 2030 rooms, 12 F&B outlets and 10KSQM Convention center ​

• Actively participates in ownership conversations and presentations.​

• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies​

• Maintains relationships with local market competitors to keep informed of trends and news. ​

• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.​

Position Summary

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Job Responsibilities

1. Sourcing of products requested by all user departments and obtaining competitive quotes.

2. Preparing a comparative analysis of supplier’s quotes in a comparison summary.

3. Responsible for purchasing duties such as generating Purchase Orders, creation of article codes and updating of quotations for food and non-food items.

4. Generate and process purchase order timely.

5. Follow up closely on the status of product delivery to ensure smooth operation support.

6. Follow up with Suppliers if there is any discrepancy between the Purchase Order and physical delivery on pricing, quantity or quality.

7. Work closely with respective departments on their purchasing needs.

8. Maintain purchasing records filing system and ensure that records are up to date.

9. Arrange for product demo, food-tasting and yield test.

10. Update the Purchasing Manager and relevant departments with information on new products/prices.

11. Assist in physical inventory for all operating equipment in circulation and in-store when required.

12. Perform any assignment given by the Purchasing Manager from time to time.

Education & Work Experience

1. Possesses minimum GCE ‘A’ or ‘O’ Level.

2. Minimum 3 years working experience in Purchasing.

3. Good negotiation and interpersonal skills.

4. Well-versed in F&B and non-food products knowledge.

5. Good knowledge of vendor sourcing and a good understanding of supply chain procedures.

6. Self-motivated and able to work with minimal supervision in a dynamic environment.

Role: Project Executive / Coordinator

Work Location: Near Jurong East MRT Station

Working Days: Monday to Friday

Responsibilities:

• Responsible for providing administrative / coordination support to the assigned management staff / project teams, tasks include scheduling of meetings, minutes writing, follow-ups, reports generation and submission Responsible for the ordering and issuance / inventory stock control of office stationeries and supplies
• Responsible for the onboarding and termination process of new or resigning staff
• Organise department / cross team events and functions
• Any other ad-hoc tasks assigned from time to time

Requirement:

• Diploma / Degree in Business Administration or related field of study
• Excellent Coordination and Interpersonal skills
• Willing to commit 3 months with option to extend for another 3 months

To apply, please Whatsapp to +65 8915 7155 or email to [email protected]

OneLink HR Consultancy Pte Ltd / Tay Yeow Ling

EA Lic: 13C6505 / EA Reg. No. R1328207

At Ryde Technologies, we believe in sustainable traveling. So we’re here to make the daily commute better for all while promoting a green and car-lite society. Being a technology company with mobility at the core of our business, we reimagine the way we move around - where communities are brought closer and traveling is made sustainable.

Ryde started as a ride-sharing platform that matches drivers with riders going the same way to share a ride (RydePool), but we haven’t stopped there. We have established extended product services to include an e-payment platform (RydePay), taxi booking and insurance purchases. We are continuously building features that benefit everyone.

We are looking for an enthusiastic Marketing Associate/Senior Marketing Associate to be a part of our Marketing team. You will contribute to Ryde’s continued growth and success by supporting all marketing activities throughout the organization. Provides support for marketing campaigns, lead generation initiatives, PR and social media activities. Manages online presence development activities to increase brand awareness and market share.

Key Responsibilities:

• Support the marketing team with online and offline marketing activities.
• Develop and implement marketing strategies according to business plans.
• Work with the design team on designing digital media campaigns.
• Analyze reports to determine the efficacy of campaigns.
• Ensure that the brand message is consistent.
• Stay up-to-date with digital media technologies and the latest trends.
• Contribute to public relations and social media efforts, providing project management support to ensure initiatives stay on track.
• Other duties as assigned.

Competencies Required for the Position:

• Strong problem-solving, organizational and analytical skills.
• Excellent oral/written communication skills.
• Strong interpersonal skills, including the ability to work in a cross-functional environment and communicate with all levels of the organization.
• Ability to plan and coordinate multiple projects with varying deadlines.
• Ability to work under pressure.

Education & Skills Requirements:

• Bachelor's degree in Marketing, Journalism or related subjects, or a career path that would indicate success in this role.
• Good understanding of all social media platforms.
• Experience executing paid social media campaigns is a plus.
• Experience in creating and curating content for various blogs/publications.
• Knowledge of video and picture editing software such as Adobe is an advantage

If this position describes you, and you are seeking a fast-paced, positive, and rewarding company culture, please email your updated CV to [email protected]. Kindly note that only shortlisted candidates will be notified.

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Executive Housekeeper

Summary of Responsibilities:

• Prepare roster for the managerial team to ensure leadership coverage on all shifts
• Organize induction and on boarding program for new colleagues and trainees
• Take an active role in the planning, execution and monitoring of cleanliness and maintenance to ensure that Housekeeping areas are consistently maintained at high standards.
• Ensure compliance to local government Employment Regulations.
• Monitor and improve work safety standards to avoid any health and injury hazards occurring from malpractice.
• Ensure that the various contingency plans are adhered to by the department
• Attend the daily operations briefing as well as others meetings as required
• Communicate effectively with the Quality Team on objectives and goals in order to improve room quality
• Conduct room inspections to ensure high cleaning standards are upheld.
• Organize and participate in training sessions to equip Room Attendants and House Attendants with knowledge
• Work with engineering department to improve on functional operation of Guestrooms
• Review and update the labour budget and forecast to plan/fulfill manpower needs
• Work closely with Talent and Culture on hiring of full time hires and trainees
• Review and ensure monthly expenses always in line with the budget for monthly Profit and Loss Report
• Active participation in hiring, training, coaching, counseling and guidance to lead guest service using a Heartist® approach
• Build an effective team and develop a culture that promotes open communication, service excellence, teamwork, performance feedback, recognition, trust, mutual respect, colleague satisfaction and embracing diversity
• Ensure that the Housekeeping Department team projects a warm, professional and welcoming image and is well groomed at all times

Qualifications:

• Bachelor Degree, Tertiary Education or Diploma in Hotel Courses Preferable
• Minimum 6 years of Housekeeping Management Experience ina 5-star Hotel Complex
• Pre-opening experience is preferred
• Strong working knowledge of PC skills, MS Office Applications and PMS
• Thorough knowledge of Housekeeping equipment and procedures
• Knowledge of local labor laws preferred
• Be service oriented with an eye for details
• Have excellent interpersonal skills to deal effectively with business contacts and communicate with all levels of colleagues from diverse cultures
• Must be able to get along with co-workers and work as a team
• Maintain professional, neat and well-groomed appearance
• Flexible and able to embrace change effectively
• Able to work independently in a dynamic environment
• Possess strong leadership qualities, sound judgment and decision making and problem-solving skills and with high integrity

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Reporting to the Head of Researcher Marketing, the Author Marketing Manager has the overall responsibility for managing the development and deployment of all marketing activity related to the engagement of authors. Working with the Head of Researcher Marketing, the role holder will be responsible for creating the strategic vision for Hindawi’s author, as well as achieving annual marketing objectives and KPIs through the implementation of integrated, multi-channel marketing campaigns (across email, search, social, recommendation engines, print, etc.)

Marketing strategy and activity:

● Develop and implement objectives-driven global marketing strategies to improve positioning, awareness and impact with authors - with the ultimate aim of increasing engagement and submissions

● Create and carry out marketing plans and activity to drive submissions and enhance the author experience

● Where necessary, implement different marketing approaches for different geographical regions to ensure the best outcomes possible

● Collaborate with the Research Engagement Manager teams on product positioning and campaign requirements

● Working with the Email Manager and Paid Media Manager to set up and maintain a program of relevant automated multi-channel marketing campaigns to drive return authorship

● Work with the other Marketing Managers to ensure successful engagement with and development of all Hindawi customers and users

● Where required, ensure that marketing insights and customer needs are clearly represented at the creation and development planning stages of relevant new products

Design and communication:

● Work closely with the Visual Design team to create and implement consistent and impactful visual identities for all marketing campaigns and collateral

● Where relevant, collaborate with the Brand Marketing Manager on activity related to the wider community and in utilising company-wide materials for researcher-focussed campaigns

Reporting and market understanding:

● Ensure consistent and useful measuring and reporting of all marketing activity (working closely with the Data & Operations team)

● Work with the Senior Data Analyst to develop a strong understanding of our authors to help us best serve them

● Monitor competitor activity to feed into overall market intelligence

Qualifications & experience:

The role holder has a strong work ethic with the ability to handle multiple priorities and respond quickly to changing requirements. The role holder always keeps key objectives and targets in mind when developing strategies, plans and activities. International marketing experience is an essential requirement for the role and solid evidence and experience of multi-channel and integrated marketing skills is required. An understanding of Open Science and wider publishing and research landscape, and the elements and actors within it, is also desirable. The role holder is an eminently reliable team player that responds well to a varied workload and plays a pivotal role in serving our customers and developing our journal products.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Executive Director of Revenue

Job Description

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics for 2030 rooms, 12 F&B outlets and 10KSQM Convention center
• Actively participates in ownership conversations and presentations.
• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies
• Maintains relationships with local market competitors to keep informed of trends and news.
• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.

Qualifications

• Minimum 3 years of experience in similar capacity.
• Strong communication skills, both verbal and written
• Dynamic can-do attitude
• Strong analytical skills and attention to detail
• Experience with RM systems like Ideas, TARS highly preferred
• Ability to complete work within given deadlines
• Maintain confidentiality of proprietary information and protect company assets
• Convention center revenue management
• Total revenue management
  

Executive Assistant

ABOUT XORA INNOVATION

Xora Innovation, a wholly owned subsidiary of Temasek, invests in disruptive, world-changing ventures forged by ambitious founders and powered by compelling scientific breakthroughs. Xora is an early-stage deep tech investing platform of Temasek. We are looking for individuals with creativity, intellect, passion, grit, curiosity, openness, and resilience. 

ABOUT THE ROLE

We are seeking a full-time Executive Assistant to join our growing team. 

Reporting to our Operations Manager, you will work closely with internal and external stakeholders to facilitate smooth functioning and execution of various administrative support activities across the Company. The successful candidate will bring a strong customer service and hospitality orientation, undertaking their responsibilities with alacrity and pride in a job well done. 

RESPONSIBILITIES

• Support the team in a full spectrum of office/team secretarial and administrative work, including and not limited to:
• On Premises Support
• Manage administrative matters, e.g. office management, stationery control, pantry inventory 
• Handle logistics of on-site/local meetings and events, including visitor management, security clearance and catering
• Corporate Calendar Management and Scheduling
• Managing the corporate calendar by arranging and/or updating important dates such as corporate events and deadlines, sending reminders as required 
• Managing the scheduling and logistical supports for meetings and events, including coordination with multiple parties and researching/reserving suitable venues for meetings and events.
• Corporate Travel Management Support
• Research and book travel and accommodations for business travel.
• Liaise with travel vendors to revise, cancel, confirm, and/or troubleshoot travel arrangements 
• Process invoices and expense reports 
• Prepare draft corporate travel insurance claims 
• Document Management
• Prepare drafts of routine letters, resolutions, minutes, and agreements based on template documents.
• Track the status of routine documents and agreements, sending reminders and updates, as required, to drive processes to close/completion.
• Promptly flag delays, issues, and deviations in routine processes.
• Doublecheck final documents for consistent formatting and numbering, completeness, and due execution.
• Properly file electronic documents, per Company protocols.
• As requested, secure notarization, stamping, witnessing, and signatures (electronic and/or wet ink) for documents.
• As requested, prepare, print, scan, email, mail, hand-deliver, or arrange for courier of, documents.
• Maintain Company’s electronic document library, per Company protocols.
• Other Duties
• Manage online/email enquiries and contact database.
• Research and arrange for delivery of corporate gifts.

PROFESSIONAL REQUIREMENTS

• Competency with Microsoft Office, especially Outlook and Word, is required.
• Excellent written and verbal English communication skills
• Exceptional attention to detail; ability to follow complex instructions to a T.
• Strong organizational and project management skills; ability to navigate and thrive in a fast-paced, dynamic environment.
• Creative and proactive problem solver.

• Prior experience managing multiple clients, demands, and priorities.
• Previous work experience at a financial services company, law firm, or corporate unit of a large corporation is a big plus (but not required).
• Prior experience and/or training on handling highly sensitive and/or confidential information is helpful.

Career Description:

a) Work on accounting, corporate secretarial, tax and related assignments under the supervision of seniors, managers and partners, to ensure that these assignments are executed based on the relevant professional requirements;

b) Assist to prepare full set of management accounts and consolidated financial statements, business activity reports and forecasts for clients and other external stakeholders;

c) Perform financial accounting and corporate reporting activities;

d) Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis;

e) Use relevant Infocomm technology systems and tools effectively for data analysis; and

f) Develop and maintain professional relationships with clients.

Career Roles and Responsibilities:

As an accounts executive, your primary roles and responsibilities are set out below:

a) Liaising with clients to obtain supporting documents for the preparation of the management accounts.

b) Carry out specific accounting work allocated.

c) Identifying and highlight accounting issues.

d) Record and process all business transactions in the accounting system using double-entry accounting.

e) Ensure that accurate data are entered into the accounting system.

f) Process payroll transactions, if required.

g) Retrieve reports from the accounting system management or audit purposes.

h) Assist to prepare period-end management accounts such as profit or loss statement, statement of financial statements and relevant supporting schedules.

i) Drafting of unaudited financial statements.

j) Assist in accounting related administrative work, such as archiving of accounting files.

k) Keep abreast with professional standards when providing accounting services.

Requirements:

• Diploma/Degree in Accountancy or a professional qualification under the ACCA, ICAEW and SCAQ schemes
• Conversant and familiar with the Singapore Financial Reporting Standards and Company Act
• Proactive, committed and a team player
• Possess initiative and ability to work independently
• Possess project management skills

Benefits:

• Approved Training Organisation (ATO)
• Flexible Working Arrangements (FWA)
• Rapid Career Progression
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Details:

• Salary up to $4,300
• Variable Bonus
• Located at Tuas, Transport pickup provided
• 5 Day work week
• Manufacturing industry

Responsibilities

• Responsible in maintaining the full set of accounts (AP, AR, GL).
• Work with the team to ensure timely, accurate month-end closing and financial reporting to management.
• Keep track of accruals and prepayments.
• Assist with General Ledger and Bank reconciliation.
• Assist in the preparation of budgets, financial statements report.
• Preparation of quarterly GST submission and other statutory tax matters.
• Handle administrative accounting / office duties (expenses, claims, etc)
• Assist in preparing audit schedules.
• Coordinate and liaise with auditor / tax agent / IRAS / any external parties whenever required.
• Ensure timely and accurate month end closing.
• Ensuring compliance with accounting standards, regulations, and company policies.

Requirement:

• Diploma or Bachelor in Accountancy with minimum 5 years experience.
• Strong IT skills for communication and documentation (ie. Excel, Outlook)
• Accuracy skills for capturing information.
• Manufacturing or Chemical industry is added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

About Us 

Refract Technologies is a family of 80+ members and growing. We are engineers, game producers, artists and entrepreneurs, all with deep passion and experience in the gaming and technology industries. We’re here as veterans from the likes of Electronic Arts, Ubisoft, Unity, IGG, Gumi, XII Braves, Creative Technologies & more. 

Our vision is to extend human experience beyond reality through innovations in gaming and entertainment. We are game changers. 

The Role 

As the Assistant Marketing Manager at Refract Technologies, you’ll be responsible for curating engaging touch points across all outward facing channels. This role will see you flexing the full spectrum of your marketing muscles - between proposing and executing successful campaigns, defining timelines, collaborating with other internal product and corporate development teams, and getting your hands on creating all manner of marketing materials as well. 

If you’re a jack of all trades, with a flair for presentation and processes - we’d love to speak with you! 

Responsibilities

Digital Marketing 

• Design and implement comprehensive digital marketing strategies to enhance brand presence and user engagement. 
• Manage paid advertising campaigns across various platforms, ensuring optimal alignment with marketing goals. 
• Collaborate within an agile team environment to develop cohesive marketing strategies. 

Performance Marketing 

• Analyse campaign performance using metrics such as CPA, CTR, and CPC, and adjust strategies for maximum efficiency. 
• Conduct A/B testing to refine approaches for improved campaign results. 
• Efficiently manage budgets to maximize ROI and meet financial objectives. 

Conversion Optimisation 

• Analyse and optimize conversion funnels to boost sales and marketing efficiency. 
• Implement strategies to enhance funnel performance, driving increased conversions. 
• Work closely with sales teams to align marketing tactics with sales goals. 

SEO and Content Production 

• Develop and execute SEO strategies to improve organic search visibility. 
• Perform keyword research and optimize content for better search rankings. 

• Manage content calendars and lead the production of high-quality content, utilizing tools like Adobe Photoshop and Premier. 
• Create visually compelling marketing materials and digital content. 

Reporting and Analytics 

• Use analytics tools to track and report on campaign performance, providing insights and recommendations. 
• Regularly report to management on the results and ROI of campaigns. 
• Keep abreast of digital marketing trends and technologies, continually refining marketing strategies. 

Skills and Experience Required 

• Bachelor’s degree in Marketing, Business, or a related field. 
• At least 3 years of experience in digital marketing, with a strong focus on performance marketing. 
• Proficiency in SEM, SEO, Social Media Marketing, and content production. 
• Experience with content production tools such as Adobe Photoshop and Premier. 
• Strong understanding of digital marketing metrics and analytics tools. 
• Experience with A/B testing and conversion optimization. 
• Excellent communication skills and the ability to work collaboratively in a cross-functional team. 
• Creative thinking and problem-solving abilities, with the capacity to manage multiple projects in a dynamic, agile environment. 

Marketing Intern (Malaysia)

We are seeking a Marketing Intern who will be supporting the growth of PRISM+ Malaysia by enhancing and optimizing customer experience funnels. Being a high growth electronics company, we are looking for a candidate who will be a passionate strong self-starter to manage PRISM+ overseas marketing needs.

This entrepreneur individual will help us generate data-driven commercial insights, execute viral digital campaigns, and manage marketplace partners. The candidate will be experiencing the breath-taking pace of high growth start-up journey. He/She will be part of PRISM+ overseas expansion team and will report to Country Director of Malaysia & Australia.

Responsibilities of a Marketing Intern but are not limited to:

• Come up with innovative campaigns ideas (partnerships, events, social activation etc.) and for each marketing campaign:

- Develop compelling and creative concepts adapted to global marketing frameworks

- Set campaign objectives and performance targets for each major campaign, with rationale, anticipation of results and ROI

- Execute all key aspects of the campaign

• Develop synergy between both countries marketing resources
• Proven ability to communicate effectively to drive positive outcomes with key stakeholders
• Foster strong relationships with media and influencers for periodic mass activation
• Work closely with Singapore Marketing team on global initiatives.

• Bachelor’s Degree in Business and Marketing, or any relevant course of studies
• Thrives in dynamic, uncertain and fast-moving environments, a hustler
• A strong level of passion to effectively tell PRISM+ story

What We Offer:

• Valuable hands-on experience in a startup environment.

• Collaborative and dynamic work culture.
• Opportunity to make a meaningful impact on the company.
• Potential for future employment opportunities.