This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Job Summary

The job holder (2-year contract) is part of the roving team that provides support to the departments that he/she is assigned to in its efforts to achieve their work plan targets. He/She is expected to work from 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work on some weekends, after office hours, and public holidays to support organisation events as required.

Key Responsibility Areas

Strategic and Partnership Management

• Seek collaborations and partnerships with internal and external stakeholders.
• Identify platforms/ opportunities for the engagement of partners.
• Work with partners in implementing key programmes for the organisation.

Programme Development and Management

• Curate content in support of programme design.
• Adhere to the timeline for prompt programme delivery.
• Evaluate the effectiveness of programmes through the collection and analysis of feedback.
• Conduct reviews of programmes and recommend areas of improvement.

Event Management

• Plan and manage the organisation of resources, manpower and collaterals for the successful delivery of events.

Financial Planning and Management

• Implement budget plans to manage resource allocations to the department’s programmes.
• Monitor budget outcomes to ensure proper utilisation and accounting of resources.

Outreach

• Work with the team and team lead to reach out to different segments of the community, including identifying and establishing contact with under-served segments.
• Support the planning, deployment and assessment of outreach efforts.
• Recommend suitable interventions to meet the needs of clients, which may not be limited to Yayasan MENDAKI’s programmes or national programmes, but all other solutions, such as enlisting the help of volunteers.
• Connect clients to resources and facilitate them in tapping on these resources.

Requirements

• 2 – 3 years of experience in programme management preferred.
• A degree in relevant fields is preferred.
• Good understanding of youth, education, and employment landscapes.
• Strong interpersonal skills and ability to manage stakeholders across different evels.
• Strong project management and time management skills
• Possesses strong leadership skills.
• Sound decision-making and problem-solving skills.
• Resourceful and takes initiative to effect change.
• Able to work under pressure to meet deadlines.
• Proficient in Microsoft Office applications

Responsibilities:

• Attending to the customer enquiries promptly and follow up with them in a friendly and professional manner
• Actively seeking out new sales opportunities through cold calling, networking and social media.
• Addressing customer service issues expeditiously
• Understanding and analyzing the market trends and changes in customers demands
• Liaise with internal department to ensure proper lease management documentation and administration.
• Deliver sales presentations & conduct viewings and site tours with potential clients.
• Accountable for occupancy rate for all sales projects.
• Responsible for lease negotiations and follow up on terms of lease with tenants.
• Build & maintain strong relationships with tenants to generate referrals & to obtain repeated business.
• Work closely with operations team to ensure delivery of high level of customer satisfaction.
• Monitoring performance data and KPIs on a daily basis.
• Perform other duties as assigned.

Requirements:

• Diploma / Degree in Sales & Marketing / Real Estate or equivalent
• Minimum 3 year(s) of related working experience
• Excellent command of written & spoken English & Mandarin (to be able to liaise with Chinese speaking clients).
• Strong lease management documentation and administration skills.
• Able to work under pressure in a fast-paced environment.

We regret that only shortlisted candidates will be notified.

• Electrical System Maintenance: Regular inspections, preventive maintenance, and emergency repairs for electrical systems (lighting, HVAC, medical equipment power).
• System Installation & Upgrades: Oversee installation and upgrades of electrical infrastructure, ensuring compliance with healthcare standards.
• Compliance & Safety: Ensure all systems meet safety standards (NFPA, IEC), manage risk, and enforce safety protocols.
• Power Backup: Maintain generators, UPS, and ensure reliable backup power for critical areas.
• Energy Management: Optimize energy usage and implement efficiency initiatives.
• Medical Equipment Support: Ensure stable power for medical devices, working with biomedical teams.
• Project Management: Plan and execute electrical projects, coordinating with vendors and staff.
• Documentation & Reporting: Keep detailed maintenance logs, compliance records, and provide regular performance reports.

Requirement

• Degree in Electrical Engineering / Facilities Management with preferably 2 years’ relevant experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button or email me at [email protected]

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

* *JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in cafes

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Office Administrative Duties

• Process CorpPass applications and terminations
• Administer Sseason parking requests and renewals
• Order and inventory control of stationeries and pantry supplies Manage office and pantry inventories and restock supplies
• Oversee general office cleanliness and festive decoration
• Administer and maintain Ccompany mobile phones administration
• Perform relief duties at reception
• Any other duties as and when assigned

Board Secretariat

• Coordinate Board Members' Induction and Training Programme
• Organise Board Members' Retreat
• Provide administrative support, including Preparation,re, compilecompilation, upload and circulation ofe meeting materials
• Minutes taking

Corporate Secretariat

• Circulation and compilation of Annual AGM / EGM documents and Directors' Resolutions

• Degree in Business Administration or related field, minimum Diploma in Business Administration with at least 2 years' relevant experience
• A team player, analytical, meticulous, resourceful, with good interpersonal skills
• Experienced in Office Administration at Executive level
• Good written and verbal communication
• IT savvy - Intermediate to advanced proficiency in Microsoft Office especially Power Point, Excel, Word and IT savvy
• Able to multi-task and communicate well with people of all levels

• Mondays to Fridays; 10:00am to 7:00pm

• Walkable distance from Bras Basah MRT

• 1-year contract

• Salary up to $3400

Job Responsibilities:

• Conduct market research

• Develop and implement strategies for marketing

• Manage product quality, specifications and inventory control

• Manage product portfolio and merchandising calendar

• Involve in the planning and execution of products and events

Job Requirements:

• Minimally a degree in Marketing/Business or equivalent

• Minimum 1-2 years of work experience in brand management/product marketing

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi (Ms)

Division Manager

CEI Registration No.: R1104463

Celecti Pte Ltd.

EA License: 16C8045

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

We are a pest control company with stable development and growing team. We are committed to serving the public with sincerity and are looking for two administrative service personnel with the same philosophy.

Job scope:

Follow up with customer queries and provide excellent customer service(whatapp and email)

Liaise with the relevant department /staff arrording to resolve the customer's requests/feeback in a timely and professional manner

Proactively handle the customers feedbacks and recovery channel and customer satisfaction

Prepare and manage invoices,ensuring accuracy and timely processing

Organize customer contacts and sales date efficiently

Daily administrative duties as per assigned

Requirements:

Having a positive attitude and take pride in your work

self motivated and meticulous

willing to learn and adapt

Good interpersonal and communication skills

5.5 days work week

13th month annual bonus

Job Scope

· Handle day-to-day finance operations (AP, AR & fixed asset)

· Assist in month-end closing and reconciliations.

· Assist to prepare journals and audit schedule for month closing & year end closing booking fee refund weekly.

· Assist to prepare presentation slide and report for management reporting.

· Liaise with internal and external stakeholders on finance queries.

Requirement

• Diploma in Accounting & Finance or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating JobStudio and our employees. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

Job description:

• Administrative duties for clients’ management. (EG. Sending letters / gifts / cards / following up on queries and requests.)
• Administrative duties for organization matters. (EG. Taking minutes / managing campaigns and schedules / Filing / Scanning.)
• Handling phone calls
• Data-Entry in preparation of clients’ meetings and organization’s meetings
• Posting advertisements, Screening candidates and scheduling Interviews.
• Assisting to manage Social Media Account and content generation such as simple editing.

Job requirements:

• Computer literate
• Proficient in Microsoft Office (Word, Excel, Powerpoint) and Social media
• Able to do simple editing on Capcut
• Fluent in English
• Good attitude, Has initiative, Meticulous and a Team player

Job Description:

• Manage work processes and workflow to make sure operational efficiency
• Planning doctors' roster and coordinating doctor's leave to ensure adequate medical manpower at all times
• Identify training needs and sraw up individual learning plans for the staff
• Assist in drawing up department workplans and budgeting exercises
• Assist in handling patients' feedback and investigations
• Any ad-hoc duties as per assigned

Requirements:

• Bachelor Degree in Business Administration, Project Management or equivalent
• Minimum 2-3 years experience in operations and administrative work

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

• Works as an independent consultant or as part of a consultancy firm to provide marketing expertise to clients
• Researches industries, markets, demographics, trends, sales results, and other data related to the client's products or services
• Analyses details of competitor offerings, including specifications, market share, pricing, and promotional materials
• Creates detailed reports with research findings and analysis to inform marketing strategies
• Provides written documents and verbal presentations for each client to guide the creation of new marketing plans and strategies
• Recommends specific marketing approaches and spending budgets to achieve the client's desired sales goals

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Responsibilities

• Analysing market trends and adjusting strategies accordingly.
• Creating marketing plans to promote albums, singles, and live events.
• Collaborating with artists, record labels, and promotional teams to identify target audiences.
• Managing social media platforms and digital marketing campaigns.
• Overseeing the production of promotional materials and advertising content.
• Develop sound requirements for recordings and performances
• Set up and maintain audio equipment as necessary
• Edit, mix, and master live and recorded audio
• Overcome any roadblocks to performer and producer creativity
• Leverage knowledge to meet and surpass expected audio standards
• Test audio in a variety of hardware configurations and audio settings
  

Requirements and Skills

• Diploma in Marketing, Business, or related field.
• Proven experience in marketing, preferably in the music or entertainment industry.
• Strong understanding of digital marketing tools and platforms.
• Excellent communication, organizational, and creative skills.
• Ability to lead a team and work under tight deadlines.
• Impeccable ear for great sound
• Extensive knowledge of modern audio equipment and software
• Significant experience with audio recording, editing, and mixing
• Excellent communication skills for giving and receiving instructions
• Working knowledge of audio software such as Pro Tools
• Capable of mixing live audio in real time
  

As an HR Program Executive, you will be responsible for the development, implementation, and management of HR programs that foster employee growth, performance, and engagement. This pivotal role requires close collaboration with the HR Manager and various departments to ensure alignment with organizational objectives. At Boskalis, Human Excellence is a cornerstone of our Corporate Business plan. Your work will be guided by the pillars of Human Excellence: Performance & Development, Diversity & Inclusive Workplace, Internal Mobility, and Vitality.

You will execute your responsibilities in line with the core values of our HR team: cooperation, proactivity, solution-oriented thinking, integrity, and a challenging mindset. As a highly communicative professional, you will demonstrate exceptional relationship management skills across all levels of the organization. You will take initiative in organizing and executing tasks, embodying a hands-on approach and a can-do attitude, which are crucial to achieving success in this role.

Your responsibilities as a HR Program Executive are

• Develop and manage programs aimed at employee development, such as training, wellness, and engagement initiatives, ensuring they align with organizational goals and include metrics to measure their success.
• Designing, developing, deploying, and measuring learning solutions.
• Implement wellness programs that promote physical and mental health.
• Facilitate internal job postings, career development workshops, and mentorship programs to encourage employee growth and retention.
• Foster a culture of engagement, inclusion, and continuous improvement by working with teams to provide a motivating work environment, encourage a growth mindset, and enhance resilience.
• Use data to review programs, prioritize areas of development, and optimize program delivery methods.

Your qualities
You can make your mark as an HR Program Executive if you have:

• Bachelor’s degree in human resources.
• Additional qualification in the field of Organizational Development, Psychology, or any related field would be an advantage.
• Knowledge/experience in Talent Management, Performance Management, initiating Onboarding/Offboarding program would be an additional advantage.
• Three or more years of experience in HR program management, Learning & Development or similar roles.
• Strong communication and interpersonal skills, with the ability to inspire and motivate.
• Committed to promoting a positive and inclusive workplace culture.

Marcom (Marketing Communications)

• Create effective marketing communications strategies for SEC products, services and events.

• Coordinate external & internal communications flow (memos, newsletters, etc.).

• Write statements, speeches, emcee scripts for events and video scripts.

• Write content for the website, social media, brochures & other communication collaterals.

• Plan events, seminar/ webinars & press conferences.

• Communicate with media regularly.

• Manage media inquiries & arrange interviews.

• Build long-term relationships with influencers and key stakeholders.

• Collaborate with other Business units on articles & blogs.

• Develop the Annual Report.

• Prepares & delivers presentations to external & internal stakeholders.

• Performs other related duties as assigned.

• Develop and manage digital marketing campaigns.

• Develop and Optimize content for the website and social networking channels such as Facebook, Twitter, Instagram, LinkedIn and timely and relevant updates about general environmental news and unfolding SEC events.

• Track the website traffic flow and provide internal reports regularly.

• Attend networking events and product launches.

• Identify new digital marketing trends and ensure that the brand is in front of the industry developments.

• Promote company’s services in the digital space.

• Execute social media efforts to improve KPIs, likes, shares, tweets, etc.

• Monitor and update the Council’s corporate image and information on the Council’s corporate websites.

• Responsible for management and maintenance of SEC Partners, Advertising Agencies and Customers’ databases.

• Develop and create communication collaterals such as sales kit, brochures or video.

Biodiversity & Outreach

Green Communities

• Assist to arrange and conduct training workshops for all green hope auditors to promote environmentally responsible living.

• Assist to liaise with IT vendor to enhance the green homes website.

• Support the collation of audit bookings from residents.

• Assist to administer and ascertain the distribution of home audits to the volunteers.

• Provide monthly data to the finance department monthly to ensure prompt billing to the green home auditors.

• Assist to facilitate biodiversity learning trails.

• Assist to develop contents for the biodiversity trails.

Earth Helpers’ Program

• Facilitate new recruitments sign-ups, garnering participation from schools, corporate and SEC’s clients.

• Provide support to execute on-going volunteer events.

• Assist to develop new volunteer events and activities.

• Garner participation from schools, corporate and SEC’s clients for SEC’s volunteer events.

• Assist to regularly update volunteer hours.

Others

• Help out at SEC Company events.

• Emcee at small scale Company events, where appropriate.

• Any other adhoc duties as and when assigned by your immediate supervisor or the Management.

The Marketing Executive research content and consumer trends, develop content strategies, and create content for a variety of businesses in digital media. They work closely with design and marketing teams to ensure that the content is engaging and consistent across all media platforms.

Requirements:

• Strong background in creating and customizing compelling content to reach out to targeted audiences

• Able to work in a fast-paced environment and to meet deadlines

• Proactive, self-motivated and a team player

• Possess good communication, management, and coordination skills

• Strong understanding of the Singapore marketing landscape will be a plus (e.g. consumer trends, media channels, etc.)

• Analyse impact of campaign strategy and digital media planning and optimization towards business goals

• In-depth knowledge of various social media platforms (i.e. Telegram, Instagram, TikTok, etc.)

• Knowledge of softwares such as Adobe After Effects, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Canva will be an advantage

Roles & Responsibilities:

• Identify social media marketing trends and develop monthly content strategy, produce content for the required platforms, and schedule content in a timely manner

• Tailor content to different platforms and formats (e.g. static image, infographics, animation/GIF, Facebook/Instagram Stories, microvideos, polls, podcasts, live streams and event coverage)

• Ideate new and creative growth strategies through digital platforms and/or any emerging technologies including growth of Company social media platforms and their online presence

• Keep abreast of new social media sites, web technologies and digital marketing trends, and adopt these for future campaigns

• Monitor and evaluate campaign performance, assess campaign trends, prepare data analysis, and identify growth opportunities for clients

• Continuous review and active management of the website and all digital assets

•Creation and execution of marketing campaigns including company branding, online content strategy, social media campaigns etc.

(Minimum 2 years of relevant experience. Fresh Grads/Career Switch Candidates without experience may apply for our Graduate program)

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The Executive Officer (District Officer) performs strategic and operational academic support intervention activities. He/she facilitates the daily operations of the organisation's educational programmes, interventions and services by liaising with all relevant stakeholders, managing learner records and updating learning management systems. He/she consolidates the data collected and conducts data analysis for the compilation of data reporting. He/she assists with the creation of the desired learning environment and the management of logistics and equipment. He/she assists in the execution of marketing and promotional activities to support and enhance outreach and engagement.

He/she enjoys working in a team environment and interacts proactively with various internal and external stakeholders. He/she is eager to serve others, has excellent organisation and administrative skills and can adapt to using various systems and forms of technology. He/she typically works in an office environment, often interacts with digital systems, but can also be required to provide support at specific learning venues either on-site or online.

Key Responsibility Areas

Partnership Management

• Assists in identifying and networking with potential and existing partners for collaboration on the provision of resources as well as the delivery of products and initiatives
• Frequent contact with individuals/organisations outside of YM
• Provides advice to external partners
• Ensures quality and customer service
• Liaises at the appropriate level to ensure all products and initiatives are run at their optimal level and all issues rectified with the client and stakeholders to ensure continuity
• Maintains regular communication with partners in terms of providing feedback and status updates on products or initiatives being conducted in collaboration with them or the use of their premises

Product and Process Management

• Oversees the delivery and operations of the Perform in School team products and initiatives, namely the MENDAKI TuitionScheme and other academic support interventions
• Evaluates the effectiveness of the Performing School team programmes and initiatives through the collection and analysis of feedback
• Conducts reviews of products and recommends areas of improvement or adaptation to suit the needs of school-going children
• Implements initiatives and processes to drive the Education business
• Ensures prompt delivery of data, reports analysis
• Maintains the effective delivery of lessons by organising appropriate training sessions for deployed tutors or coaches
• Supports the analysis of the quality and outcomes of all products and initiatives conducted and recommends enhancements through accurate and timely reporting
• Delivers developmental programmes where necessary to enhance the quality of outcomes for products and initiatives delivered by the Perform in School team
• Practises sound financial prudence in procurement of items and services for all products and initiatives in the Perform in School team
• Adheres to processes and financial policies
• Checks for the legality of all actions related to day-to-day policies

People Management

• Identifies, shortlists, interviews and selects tutors from a certified pool
• Plans and executes deployment of tutors to various centres, according to pre-set guidelines
• Supervises a team of Head Tutors, Tutors and Centre Personnel (including Centre Supervisors, Liaison Officers and Caretakers)
• Demonstrates and role models a high-performance service culture amongst the tutors that nurtures and encourages service excellence, quality and empowerment
• Manages the allocation of appropriate resources and commitment of the personnel deployed to each centre to achieve the key outcomes for the team
• Makes efforts to ensure achievement of KPIs with team members

Requirements

• 1 – 3 years of relevant experience
• Experience in education operations settings will be an advantage
• Degree in Education, Business Administration or other related disciplines
• Good communication in English and Malay (verbal and written) with excellent interpersonal skills
• Must be strong in operations and motivated by such nature of work
• Driven, resourceful and proactive individual who is able to work independently, but a strong team player
• Sound decision-making and keen problem-solving skills
• Task-driven individual, with a strong sense of ownership
• Has a good ability to multi-task
• Proficient in Microsoft Office applications (Word, Excel, etc)
• Prior experience in teaching or in Education programme operations role is an advantage

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

The jobholder will work closely with the Team to support the administration and operations of a graduate programme in the School of Accountancy.

Academic Matters

• To be responsible for the administrative management of the Programme, including maintaining course outlines, materials, and the student portal for seamless access to academic resources.
• To manage course scheduling, enrollment registration, and course evaluations.
• To provide classroom support whenever necessary; this may include weekday evenings and Saturdays.

Students and Alumni

• To support activities for students and alumni such as industry talks, team building, networking, community service, and social activities.
• To work with other departments in SMU to support student activities to promote internship and employment opportunities.
• To provide support in the handling of student disciplinary matters.

Programme Directors' Support

• To support Programme Directors in meetings including setting up meeting venue and preparing meeting materials.
• To support travel arrangements for Programme Directors.

Admission

• To support the marketing team on student recruitment.
• To work closely with Programme Manager in maintaining clear communication with incoming students regarding important deadlines, documentation requirements, and programme expectations to facilitate their onboarding experience.
• To manage student onboarding which includes student pass application, pre-matriculation engagement, matriculation, orientation and other activities.

Others

• To support the School in key events and activities

• Polytechnic Diploma or University Degree.
• At least 1 year of substantial administrative experience in educational or public service setting.
• Self-motivated with strong inter-personal and problem-solving skills.
• Hardworking and possess excellent organising, multi-tasking, and administrative capabilities.
• Meticulous and able to work independently.
• Excellent communication skills and ability to work with a broad range of stakeholders.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

As a member of our Solution Sales team you will have a major impact on our future success. Customer & Industry Workflows (Customer Service Management) is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team

ServiceNow is seeking a Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers

Role

Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Customer Workflows solution
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams
• Support the regional ServiceNow partner channels to drive an effective customer experience

Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world.

If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.

Go ahead, the world is waiting.

Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.

Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.

Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.

Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.

The Director acts as the day-to-day liaison between the client and business, providing leadership, strategic direction and input for media plans. The Director effectively leverages experience, knowledge and skills to drive innovative thinking while balancing client, company, and team needs.

Key Responsibilities:

• Lead and manage the day-to-day strategic integrated media planning activities for assigned account(s).
• Help develop planning objectives and strategies that coincide with client’s marketing direction.
• Establish and grow client relationships by demonstrating an understanding of industry and client business issues
• Achieve the financial goals of the account by managing costs, revenue, and scope of work in accordance with client contract
• Oversee budget allocation process for all media based on client initiatives and direction; accurately project costs and anticipate the financial results of plan revisions
• Oversee and guide content development
• Cross team collaboration to work with the division leads in Strategy, Programmatic, Content, Analytics & Insights and Ad Ops team.
• Work with teams to evaluate media performance and KPIs to determine the extent to which the original objectives and strategies were met.
• Scope of work management, manage and optimise working process to ensure seamless implementation of projects is essential.
• Run and mentor a mid-size team and promotes a healthy team building and collaboration
• Participate in the recruitment and selection of junior staff
• Establish and maintain effective relationships within and outside the immediate team

Qualifications

• Min 12 to 15 years of strong media experience, prior experience in managing large client accounts preferred.
• Ability to develop POVs on various media in the marketplace is essential to this role
• Excellent presenter and strong in client & stakeholders management
• Is sound in online and offline strategic planning. Experience in planning and implementing in market such as SEA, China, US and EU is a benefit but optional.
• Detailed awareness of media landscape, trends, challenges and competition.
• Good understanding of research tools
• Ability to translate data into well-articulated ideas looking outside the box
• Creative ability to partner and develop innovation and first to market opportunities
• Superior organizational, interpersonal and managerial skills with attention to detail

Position: HR/Account Executive

Duties:

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.

• Preparation of monthly financial and management reports

• Support audit and tax queries

• Liaise with banks on banking transactions

• Manage timely closing process and reconciliations, including for intercompany transactions

• Inventory stock checking report from 2 outlets and office. (Important items and liquor), internal stock transfer record.

• HR duties such as preparation of payslip, CPF filing, annual IR8A filing, employee contract (included Annual, Slick, PH leave), foreign workers permit application • Support and liaise on marketing events

Nature of Job:

• 5.5 days’ work week

• Leave, medical & insurance coverage

• Able to travel to different outlet branch and office

• East Coast area

Requirement:

• Minimum Diploma in Accountancy or equivalent qualification in the accounting fields.

• At least 2 to 3 years of relevant working experience in an accounting environment, preferably in F&B

• Use company Xero systems

• Proficiency in Microsoft Excel other Microsoft Office skills.

•Take care of the sales administration,including quotations, invoices, DOs, etc.

• Receive and process online orders - website and WhatsApp

• Record all returns, waive, exchanges, refunds orders and report to director

• Collect daily Sales cash and check in and out pretty cash each week.

• Coordinate with contractors to fix any emergency or urgent matters

• Communicate with clients on requirements

• Able to start work immediately or short notice period is preferred

Personal Attributes:

• Excellent interpersonal and communication skills, driving licence will be better

• Strong initiative and problem-solving skills.

• Agility to change, mature, independent, hands-on, able to work under stress and have a strong sense of responsibility.

ServiceNow is looking for an Sr. Director, APAC Integrated Marketing to develop, build and lead a team of regional, multi-disciplined marketing experts across key personas, industries and routes to market. From Brand to Demand to Loyalty, this role is responsible to lead integrated campaigns for the region, ensuring that the resources & investments align to company goals and APAC growth objectives for thought leadership, demand generation and pipeline acceleration. This leader will partner closely with regional sales leadership, area marketing heads and global marketing teams to translate regional business requirements into marketing strategies and campaigns that deliver significant pipeline and revenue impact across solutions and geographies.

This marketing leader will play a key role in telling the ServiceNow story as the company continues its APAC growth journey. They will serve as a key partner in this growth by continuing to build awareness for ServiceNow through effective GTM and program strategies, demand generation, and pipeline development across all routes to market. Together with their team, they will develop data-driven and scalable marketing programs for key personas, industries and partner teams to meet revenue targets and financial objectives.

The Sr. Director, APAC Integrated Marketing needs to develop and maintain a deep understanding of ServiceNow’s domain and growing customer base to add value across field marketing campaigns that are both globally consistent and locally relevant to the target market. They will drive a collaborative partnership with regional sales and global marketing stakeholders by effectively deploying investment and leveraging data to meet and exceed targets. The successful candidate will also be expected to share best practices, as it relates to integrated campaigns and demand generation, pipeline progression across the Asia Pacific region and globally. This individual will also be expected to partner with other key functions and drive broader business initiatives.

Ideally role will be based in Singapore or Sydney.  

Team Summary

The Marketing Insights & Analytics team sits within the Marketing function of Visa in Asia Pacific (AP) with a vision to be an insight-led engine of advisory.  The team delivers insights & marketing measurement analytics based advisory to internal Visa stakeholders and as a Value-Added Service (VAS) to our clients & partners.  

What a Senior Manager – Insights & Analytics, Asia Pacific does at Visa:

This Sr Mgr role reports to the Head of Marketing Analytics for AP and will operate within the Marketing Measurement practice area with a focus on research and survey-based measurement deploying varied tools & solutions and developing and running Marketing Measurement for Visa.  This role will support AP Marketing function with relevant insights for campaign briefs & creative development, measurement of marketing investment impact on the business & brand in short term as well as long term using research methods and advanced analysis techniques.  The incumbent will manage & provide mentorship to a junior member of the team, training them to operationalize a best-in-class campaign & brand tracking program and coaching how to uncover insights to optimize marketing effectiveness.

Manage end to end insight input into marketing planning, execution and measurement and be a strategic advisor for AP marketing function

• develop & execute creative development research plan (qual/quant exploration & testing) for key marketing initiatives
• maintain an ongoing synthesis of evidence-backed best practices for creative development
• maintain close cadence of communication & advisory with regional & global creative and media leads as well as local marketing leads
• collaborate and align with marketing measurement team on creative targets and KPIs
• communicate, influence and align with global marketing research counterparts
• Oversee the brand and campaign measurement operations to ensure that in-market activities are tracked
• Track campaign measurement to analyze and report in-market performance
• Communicate learnings & best practice to countries and summarize regionally from the integration of creative, campaign, brand health and business results
• Uncover & apply new approaches to measuring marketing effectiveness across media, esp. in digital & social media channels
• Implement global approach to social scoring & uncover best practices for Marketing to be more effective and efficient with social media

Key Performance Indicators

• • Marketing creatives that surpass industry benchmarks for pre-testing
  • Delivery of timely campaign measurement, promoting practices that drive marketing effectiveness
  • Supporting brand health measurement, promoting practices that contribute to meeting brand health targets and growing brand health

Why this is important to Visa

The Sr Mgr plays a vital role in ensuring the best quality, award-winning creative is brought to market, promotes assessment and optimization of marketing investment. Additionally, this role will partner with our Global Insights & Analytics team to roll-out & implement a standard brand tracking program.