What you will do:
As Sales Operations Manager, you will help the sales organization run effectively and in support of business strategies and objectives.

How you will do it:

• Build up mindset of weekly order forecasting for the month and quarter, align high level with Vertical Business Unit (VBU) leaders.
• Driving projects pipelines Pulse-check status including actionable internal/external action plans.
• Provide leading indicators to drive secure order including pipeline sufficiency, new pipeline creation, YTD win rate, Say-Do Ratio vs Plan vs outlook.
• Clear understanding deal by deal on Risk and upsides drive action tracker on steps to close a risk/upside deal with deal needed articulated.
• Forward looking pipeline margin tracking versus target margin.
• Business acumen to review secured order with business leaders & drive for results.
• Standardize performance dashboard/reports as part of project performance and operating rhythm.
• Collaborate with cross-functional teams.
• Maintain a detailed understanding of existing sales processes and identify areas open to process improvement.
• Cost optimization lead with Global Product and VBU leaders

What we look for:

• Bachelor’s degree (or equivalent by experience)
• At least 5 years related experience in Sales Operations Role/Business Operations.
• Strong sales analytical skills that enable you to lead complex projects with different stakeholders.
• In-depth knowledge of end-to-end business and operational processes in multi-products. engineering/construction industry
• System minded and had extensive SAP knowledge of operational processes.
• Highly analytical and process-oriented
• Excellent communication & motivational skills
• Highly analytical and process-oriented
• Excellent communication & motivational skills
• Microsoft office
• A high degree of proactivity, creativity and latitude is expected.
• Willingness to take on new challenges.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Key Duties and Responsibilities

• Lead a team in developing new products
• Assist in developing new products
• Conduct client and competitor analysis, market research and benchmarking
• Plan a strategic R&D programme for short, mid and long terms by understanding and analysing the existing and future financial, market trends
• Prepare proposal and participate in product, service and system development
• Sourcing and Analyse related products

Requirements:

• Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
• Possess work experience in APP or related industries is preferred
• Past work experience in overseas brand catering design is an advantage
• Strong IT literacy, proficient in using Microsoft Office (Word, Excel and Power Point)
• Strong presentation and problem-solving skills
• Attention to detail and a commitment to producing high quality work under pressure
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams

Responsibilities:

Global Team Management

● Lead and coordinate cross-functional teams both locally and internationally, ensuring alignment in operations, customer support, and deployment efforts.

● Provide guidance and support to overseas counterparts in managing robot operations, ensuring consistent service standards and operational efficiency across all regions.

Deployment Planning and Execution

● Coordinate and plan the end-to-end deployment of robotics programs, ensuring alignment with customer requirements and timelines.

● Review deployment plans regularly, implementing improvements based on customer feedback and lessons learned from previous programs.

● Develop and implement a comprehensive post-deployment customer success strategy focused on achieving and exceeding SLA and customer satisfaction goals.

● Manage ongoing processes such as corrective maintenance, preventive maintenance, and customer support requests, ensuring continuous improvement in service delivery.

Post Deployment Strategy and Customer Success

● Act as the primary point of contact for customer escalations, coordinating with Senior Field Service Engineers (FSEs) and technical support teams to resolve issues quickly and efficiently.

● Track performance and usage metrics of deployed robotics systems, identifying areas for proactive issue resolution, identifying trends or issues that require attention or escalation and improvement.

● Develop actionable insights from customer data to refine service delivery and enhance customer success strategies.

Customer Relationship Management & Escalations

● Serve as the primary point of contact for customer escalations, working closely with Field Service Engineers (FSEs) and technical teams to resolve issues swiftly.

● Act as a bridge between the customer and internal teams, ensuring feedback is captured and incorporated into continuous improvement efforts.

Performance Monitoring and Reporting

● Track and analyze performance data for Operational Robots, identifying usage patterns, trends, and potential areas for proactive issue resolution.

● Create and deliver detailed reports on performance metrics, customer satisfaction, and operational efficiency to senior management and key stakeholders.

● Leverage on data to develop actionable insights that refine service delivery strategies and enhance customer success outcomes.

Requirements:

● Bachelor’s degree in Engineering, Business Management, or a related field.

● 5+ years of experience in a customer success or Program and Operations management role, ideally in the robotics, automation, or technology sectors.

● Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments.

● Proven track record in managing complex programs and delivering high-quality results in a dynamic environment.

● Strong analytical skills with the ability to interpret data and develop insights.

Cognizant is looking for a seasoned sales & account management individual as our Client Relationship Manager (CRM), BFS to manage, retain and develop the accounts / portfolio in Singapore market while continuing to focus on growth.

As a Client Relationship Manager, you will be key contributors to growing business and managing customers of Cognizant IT and Consulting Business. You will support the Client Partners and act as business owners for assigned accounts, managing the day-to-day activities and P&L of these accounts. You will proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements.

You will work with delivery teams to maximize renewal business, optimizing the resource mix and navigating scope changes to ensure client expectations are met. You will work towards establishing a positive client experience through delivery excellence. This role is a highly visible role, providing challenging opportunity and will require high amount of commitment, business acumen, leadership qualities and motivated attitude to perform well.

Role Responsibilities

• Serve as the primary management contact and client liaison and develop ‘Trusted Advisor’ relationships with CxOs and other key stakeholders
• Responsible for managing the P&L of portfolio, business planning / budgeting
• Drive account mining/ penetration strategies and actively manage pipeline for growth and development of the account / portfolio
• Negotiate commercial terms of engagement
• Manage client expectations, provide updates to the senior management, and participate in steering review meetings
• Identify strategic initiatives that help clients’ business achieve their goals and drive transformational programs
• Work with the delivery team and third-party vendors to ensure that project risks are minimized and project goals are met
• Provide thought leadership and innovation in managing strategic customers.

Experience & Skills

• Experience in account management, domain consulting, business development activities in IT service industry with proven track record in managing global and local clients
• Seasoned business development professional with excellent track record in managing, retaining and developing business
• Strong knowledge of Singapore market across technology and business segments and industries
• Having experience in local BFS sectors will be a beneficial asset.
• Experience and knowledge in latest digital innovations and experience in selling transformation solutions
• Experience in an onsite / offshore model
• Strategic thinking, confident and the ability to plan ahead and stay the course
• Proven track record of improving business performance and winning deals
• Experience navigating in a large organization and working in a multi-dimensional matrix
• Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal
• Strong negotiation, communication and facilitation skills

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

The Role:

We are seeking a highly motivated and creative Marketing Executive to join our growing team. This role will be responsible for executing and managing a wide range of marketing initiatives, contributing to the overall success of our marketing strategy. You will be involved in all aspects of the marketing process, from campaign planning and execution to data analysis and reporting. This role will encompass, but not be limited to, the following responsibilities:

Responsibilities:

• Campaign Execution: Develop, execute, and manage marketing campaigns across various channels, including digital, social media, email, and print. Collaborate with internal teams (e.g., sales, product, design) to ensure seamless campaign execution.
  Track and analyze campaign performance, providing insights and recommendations for optimization.
  
• Content Creation: Create engaging and compelling marketing content, including website copy, blog posts, social media posts, email newsletters, and presentations.
• Manage the content calendar and ensure consistent brand messaging across all platforms.Digital Marketing:Manage and optimize our digital marketing efforts, including SEO, SEM, social media advertising, and email marketing.
  Stay up-to-date on the latest digital marketing trends and technologies.
  
• Affiliate & Partnership Management: Identify, recruit, and manage a network of high-performing affiliates and partners.
  Develop and execute effective affiliate marketing programs, including commission structures and promotional materials.
  Track and analyze affiliate performance, identifying areas for optimization. Cultivate strategic partnerships with relevant companies to expand reach and generate leads.
  
• Event Management:Identify and participate in key industry events, conferences, and meetups. Plan and execute engaging event activations to generate leads and build brand awareness.
  Manage event logistics, including booth setup, staffing, and promotional materials.
  
• Data Analysis & Reporting:
• Track key performance indicators (KPIs) related to marketing campaigns, affiliate performance, partnership success, and event participation.
• Analyze data to identify trends, optimize strategies, and report on campaign effectiveness.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• 2+ years of experience in a marketing role, preferably with a focus on digital marketing.
• Proven experience in executing successful marketing campaigns across multiple channels.
• Strong understanding of digital marketing principles and best practices.
• Excellent written and verbal communication skills in English and Mandarin Chinese (ability to communicate effectively with overseas clients from China and Hong Kong).
• Creative and strategic thinker with a passion for marketing.
• Data-driven approach with strong analytical skills.
• Ability to work independently and as part of a team.
• Must be authorized to work in Singapore without sponsorship.

Benefits:

• Competitive salary and benefits package.Opportunity to work in a fast-paced and dynamic environment.
• Be a part of a growing and innovative company.
• Collaborative and supportive team culture.

To Apply:

Please submit your resume and a cover letter highlighting your relevant experience and passion for marketing to [email protected]

Company email: [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

Applicants who send us their personal data and resume are deemed to consent to us collecting, using, and disclosing their personal data for

our internal use and subsidiaries. As such, you have given your consent, read, understood, and agreed to this process of job application.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Position : Safety Manager (Construction/WSHO/ECO) - Up to $9,000 - 6 Days Work
• Location : Island-wide
• Working hours : Monday to Saturday | 8am to 5pm
• Salary (commensurate with experience) : Up to $9,000 + Performance Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Engineering & Construction

Main Responsibilities:

• Ensure compliance to corporate EHS policy, implement actions to drive compliance and improvements to maintain EHS Management Systems
• Review any statutory updates, identify relevant EHS requirements, prepare procedures towards achieving compliance to the new statutory requirement
• Lead and facilitate compliance, EHS internal audit / surveys
• Organize and lead regular EHS inspections, meetings and monitoring of corrective / preventive action
• Develop procedures, programme to maintain compliance
• Review new process and lead risk assessment relevant to the new process
• Responsible for corporate EHS reporting requirements
• Lead incident and accident investigation, follow up on effectivenees of implemented action
• Plan EHS training programme to increase safety awareness
• Coordinate and work together with all departments, clients and contractor/vendors to advise on all EHS related issues
• Promote zero accident culture in the company to strive group EHS KPI targets

Requirements:

• Bachelor Degree in Engineering or Health and safety related disciplines with minimum 6 years working experience in Civil & Building Construction Industry / 3-5 years experience in Bored Piling Works
• Possess valid MOM registered WSHO, NEA registered ECO and PUB
• Certificate in BizSafe level 2 Risk Management or equivalent
• Possess class 3 driving license
• ISO 9001, ISO 14001 and ISO 4500

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

JOB RESPONSIBILITIES:

• Executes strategic plans for the Marketing critical to the success of the company and to achieve maximum brand awareness while meeting sales targets throughout the year, as well as support the omni-channels of the business.
• Oversee the creation of marketing materials and content.
• Develop and lead membership drives, plan member events and create and implement strategies to expand base and/or engage with existing members.
• Manage operational needs for membership which includes customer service and fulfilment of membership orders.
• Regularly review workflow and internal processes and make recommendations for improvement.
• Build sustainable relationships with other key players such as suppliers, media agencies and create partnerships to ensure effective campaigns.
• Produce reports and constructive analysis to the management.
• Implement the calendar of activities across all online and social media channels to lead traffic to business, drive conversion, customer retention and increase transacted basket size.
• Liaise with and manage external digital agencies, partners and vendors to ensure successful execution of digital marketing activities.
• Drive and lead the team and ensure strategies are implemented well to achieve the corporate objectives.
• Kept abreast of the consumer landscape and market trends, to devise and execute a broad range of marketing and communication channels including conducting market research to determine market requirements when necessary.
• Identify cost efficiencies and optimizing Return on Investment (ROI) of marketing actions by measuring marketing activities.
• Work closely with various internal stakeholders to ensure marketing efforts are well planned and executed to support the business goals.

JOB REQUIREMENTS:

• Bachelor’s degree in Marketing, Mass Communication or any related discipline.
• Minimum 5 years of supervisory experience in brand management or marketing communication, preferably from FMCG or fast-paced retail environment.
• Digital and social media savvy.
• Experience in managing advertising agencies, printers, event agencies and third-party vendors.
• Able to work independently and lead the team on marketing campaigns.
• Proficient in Excel, Word, PowerPoint & Outlook.

About Cynapse

Cynapse is a leading AI-driven company specializing in enterprise-grade Video Intelligence Solutions, tailored to meet the unique challenges of various industries. Our vertical-specific solutions empower organizations to enhance safety, operational efficiency, and security in complex environments such as roads, seaports, airports, and cities. By combining advanced Vision AI with Generative AI, we continually push the boundaries of video analytics, delivering insights and automation that transform operations.

Led by a global team with a proven track record of scaling startups into market leaders, we foster innovation, collaboration, and diverse perspectives. Headquartered in Singapore, Cynapse serves clients worldwide, redefining what's possible with video intelligence.

Marketing Manager

Role Overview:

Reporting to the VP of Marketing, you will play a pivotal role in shaping our marketing initiatives. This versatile position covers a wide range of responsibilities, from digital marketing and campaign management to managing our social media presence and creating compelling demo tools. Additionally, you will be instrumental in organizing and executing events to drive brand awareness and generate leads.

Key Responsibilities:

• Digital Marketing: Manage the company's entire digital presence, including the website and social media channels. Lead digital campaigns across various channels.
• Lead Tracking and Management: Implement strategies to capture, nurture, and convert leads.
• Event Management: Organize and coordinate company events, webinars, trade shows, and sponsorships.
• Demo Tool Creation: Collaborate with product and sales teams to create impactful demo tools and presentations.
• Analytics and Reporting: Utilize analytics tools to monitor performance, analyze trends, and optimize marketing efforts.

Qualifications:

• Proven experience in B2B marketing with a strong understanding of digital marketing strategies and tools.
• Proficiency in HubSpot or similar marketing automation platforms.
• Hands-on experience with online campaign tools (e.g., Google Ads, LinkedIn Ads).
• Creative thinker with a proactive and results-driven approach.
• Ability to work independently and as part of a collaborative team environment.
• Bachelor’s degree in Marketing, Communications, or related field.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

• Shop Manager for all staff and operational issues as well as boost up the sales
• Motivate and monitor the team to provide excellent service to our customers
• Achieve company’s sales targets
• Maximize the sales turnover and profitability of the store
• Handle any ad hoc tasks as assigned
• Responsible for the daily store operations and supervising a team of retail associates ensure smooth operation.
• Ensuring visual merchandising and housekeeping are kept to company standard.
• Maintaining a high standard of personal and team members grooming & appropriate conduct.
• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image.

A sales manager is a professional responsible for leading and overseeing a team of sales representatives. Their primary goal is to ensure that the sales team meets or exceeds revenue targets by effectively managing and motivating their team, developing sales strategies, and fostering strong relationships with customers.

Key Responsibilities:

• Team Management: Hiring, training, and developing sales representatives
  Setting performance goals and providing feedback. Coaching and mentoring team members. Managing team performance and addressing issues
  
• Sales Strategy: Developing and implementing sales strategies and tactics.; Analyzing market trends and identifying new opportunities;
  Setting sales quotas and targets;
  Tracking and reporting on sales performance.
  
• Customer Relationship Management:Building and maintaining strong relationships with customers;
  Addressing customer concerns and complaints;
  Identifying and pursuing new business opportunities.
  
• Sales Process Management:Overseeing the sales process from lead generation to closing;
  Ensuring adherence to sales best practices;
  Streamlining sales processes for efficiency.
  
• Reporting and Analysis:Preparing sales reports and analyzing sales data;
  Identifying areas for improvement and implementing corrective actions.
  Providing insights to senior management on sales performance.
  

Skills and Qualifications:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Proven track record in sales and sales management
• Deep understanding of sales processes and techniques
• Strong analytical and problem-solving skills
• Ability to work under pressure and meet deadlines
• Proficiency in sales CRM software and tools

Job Description:

• Developing strategies marketing plan including GTM strategy, pricing and promotions.
• Responsible for assigned brands business achievements including managing vendor relations and expectation and product and inventory management.
• Manage products forecast, marketing planning and budgeting, and execution, including follow-up closely on marketing claims and closure.
• Plan all sales and marketing activities and promotions in advance and ensure compliance in execution.
• Accountable for achieving set Sales Targeting and KPIs given.
• Conduct immediate review of all major marketing activities and promotions for performance achievements.
• Strong engagement with sales teams, brand owners and channel (platform) partners to continuous seek ways to increase sales.
• Conduct quarterly and yearly business review with sales and brand owners to review brand performance for immediate and future improvements.
• Gathering market intelligence on competitive and new products, industry trends and development and constantly look out for new opportunities to grow the brand business.
• Involve in contract negotiation.
• Lay down standard operating procedure (SOP) and guidelines within the team.

Requirements:

• Diploma/Degree in Business/Marketing/IT or an equivalent discipline
• At least 3 years of strong experience in ecommerce industry, experience working in vendor and distributor level is a big plus
• Must have past experience in managerial/leadership role
• Highly organized and efficient
• Tenacity to develop ideas independently and thrive in a fast-paced environment
• Demonstrates excellent communication (written & spoken) and follow-up skills
• Proficient in MS Office applications (Outlook, Word, Excel)
• Have strong networking skills, team player, adaptive, ability to multi-task and able work under pressure

Responsibilities:

• Able to use the computer to handle fulfillment of orders
• Perform Labeling, picking, packing and sorting of products
• Ensure high accuracy of work
• Able to design and implement marketing materials depending on campaigns requirement
• Able to use Adobe Photoshop/Illustrator/Canva to create images for listings
• E-commerce platform listings updates and changes
• E-commerce platform marketing campaigns
• Handle Customer service professionally
• Opportunities for long-term career progression
• Opportunities to work overseas
• Oppostunities to work in sales

Requirements:

• Min Poly & Above.
• Positive attitude, responsible, self-motivated and willing to learn
• We are looking for highly motivated personnel that are in line with our vision and is keen to contribute to a rapidly growing company.

Additional Considerations:

• Higher educational certifications(eg. Diploma/Degree) are also welcome and pay will be scaled according to job scope and qualifications.
• Both Part time / Full time are welcome to apply.

Job Purpose:

To lead the Sysmex Asia Pacific region’s training portfolio by implementing efficient, high-quality training solutions that align with global standards, manage resources effectively, and drive measurable business outcomes.

Job Description:

• Training Portfolio Coordination: Collaborating with sales, marketing, and customer care teams to plan product-related training for the SAP region.
• Global Strategy Implementation: Executing global training strategies and technologies in the SAP region to align with company-wide training objectives and ROI targets.
• Blended Learning & Cost Efficiency: Maintaining high training quality by implementing blended learning scenarios, reducing reliance on costly classroom/onsite sessions.
• Training Evaluation: Collecting feedback and analyzing the impact of training programs on business outcomes to measure their effectiveness.
• Digital Training Alignment: Ensuring local digital training initiatives follow global guidelines, focusing on cost-effective production workflows.
• Educational Expertise: Providing high-level training concepts for employees and customers, ensuring expertise and quality in education.
• Team Leadership: Leading and supporting a training delivery team, helping them achieve KPIs and grow professionally.
• Budget Management: Overseeing department budgets, ensuring cost-effective activities, and providing strong ROI.
• Sustainability and Certification: Ensuring the long-term quality of training courses, facilities, and participant certification processes.
• Assumes additional related responsibilities and projects as required by the Supervisor.

Job Requirements:

• A Bachelor's Degree in Education, Training and Development, or a Master's Degree in Organizational Development, Educational Leadership, or a related field is required.
• Certification as a Certified Professional in Learning and Performance (CPLP) is a plus.
• Proven experience in leading and developing a product-related training department or provider within a cross-cultural setting.
• Strong expertise in adult learning principles and e-learning methodologies.
• A minimum of 5-10 years of experience in training management, corporate education, or a related field.
• Demonstrated proficiency in blended learning strategies, digital training platforms, and aligning training initiatives with global standards.
• Expertise in Blended Learning and Digital Training, a strong understanding of Learning and Development best practices, as well as advanced analytical and evaluation skills. Proficiency in technology and digital literacy is essential
• A motivated team player with a creative mindset and a strong sense of responsibility.
• The ideal candidate is proactive, organized, and results-driven in their approach to work.

Job Descriptions:

Be part of the team of a prominent Japanese semiconductor distributor expanding its share worldwide:

• Be in charge of Japanese customers in Southeast Asia as Sales PIC and handle daily enquiries on quotation, delivery, quality, environmental, legal, financial, technical and other related service.
• Communicate with internal parties and customers to optimize customer satisfaction while considering company’s interest / policy and having good communication, time management problem solving to handle wide-ranging transactions and issues.
• Conduct face-to-face or online meeting with customers or internal parties to maintain good relationship, to know customers’ production trend to budget sales amount or to discuss daily topics.
• Make an effort to avoid or clear long term inventory and update the status in various internal tools.
• Some Business trips will be required, whenever assigned, to visit our overseas customers.
• To be engaged in the Company’s expansion into new business sectors that is beyond semiconductor distribution.

Qualification & Requirements:

• Diploma or Degree in any discipline
• Basic knowledge of Electrical & Electronics Engineering will be beneficial
• Japanese language proficiency (N2 or above) or if not sufficient yet, willing to skill up
• Working experiences in semiconductor or electronics (min 2-3 years) or strong Japanese educational background or/and working experience in Japan
• Good communication skills with pleasant personality to work in team
• Good analytical skills with meticulous attitude, logical thinking & problem-solving skills
• Good knowledge of Excel, PowerPoint, Word and experiences with ERP system like Oracle/SAP
• Knowledge of Incoterms, export/import & logistics (warehouse/forwarding) will be advantageous

Job Title: Relationship Manager (ID8123)
Location: Jurong East
Working Hour: 5 days work Monday-Friday 9am – 6pm
Salary: $4000 - $8000

Job Description:
• Maintaining a deep knowledge of company products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guide their decision-making process.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Meeting sales/revenue targets.
• Ensuring client satisfaction.

Requirement:
• Degree in management, marketing, communication, or a similar field.
• Experience as a relationship manager, in customer service, or a similar role.
• Ability to build and maintain strong client and business relationships.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict-resolution and problem-solving skills.
• Leadership and team management skills.
• Customer-oriented.

• Position :Naval Project Manager - MARINE/NAVIGATION
• Location : Bukit Batok
• Working hours : 5 days/ (Monday- Friday, 8:30am-6:00pm)
• Salary(commensurate depending on experience) : Up to $7000 + AWS + Bonus + 14 Annual Leave + Wellness benefit : Extra 2 days Annual Leave & $200 incentives if eligible.
• Duration : Permanent
• Industry : Marine Navigation system -MNC

Main Responsibilities

• Responsible for project planning and coordination processes of naval customers assigned
• Possess good reporting, documentation and postmortem skills to top management and naval customers
• Good leadership skills and team player to manage a team of project engineers and engagement with cross functional teams (i.e. supply chain, finance, top management)
• Strong ability to communicate, develop and maintain strong customer relationship and satisfaction with naval clients on all levels
• Manage contract execution and milestones, with skill sets to develop project management plan and risk management
• Sound engineering knowledge of naval navigation and combat systems integration
• Possess strong knowledge in compliance with design specifications, regulatory requirements and export control procedures
• Possess skills in problem solving of technical issues arising during project execution phase
• Collaborate closely with sales, service and project teams in Singapore and Germany to facilitate project execution and customer support
• Participate with naval sales team for technical clarifications based on customer specifications in tenders as well as in close cooperation with cost controller or CFO on margin allocations
• Ability to analyse customer demands, and provide solutions in consultation with naval sales or top management or even quick on the spot decision

Requirements:

• Degree in engineering, or equivalent
• Professional certification PMP is preferred but not a must.
• Strong knowledge of integrated navigation systems, navigation sensors, platform management, and maritime surveillance systems
• At least 3-5 years of relevant project management experience (preferably in naval defense and/or maritime industry; Ex-navy personnel added advantage)
• Proven track records in managing projects with regional navies or paramilitaries

Email to [email protected]

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**We DO NOT charge our candidates any referral fee nor bind them with any contract.**

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Title: Accounts Manager (ID8105)
Location: Jurong East
Working Hour: 5 days work
Monday – Friday 9am-6pm
Salary: $5000 - $6000

Job Description:
Liaise with Clients: Address clients' accounting queries, providing advice and suggestions in compliance with ACRA and IRAS regulations.
Provide Solutions: Deliver accounting, audit, and tax solutions tailored to clients' needs.
Ad-Hoc Duties: Perform additional tasks as assigned by management.
Knowledge Sharing: Guide co-workers by sharing accounting, auditing, and taxation expertise.
Team Leadership: Grow and motivate the team by demonstrating strong leadership skills.
Profit Targets: Ensure the company meets its profit targets within the designated timeframe.
Assistant Accounts Manager Responsibilities: Fulfill duties associated with the role of Assistant Accounts Manager.

Requirement:
Degree in Accountancy, ACCA, or equivalent and/ or 'CPA Singapore' preferred.
Minimum of 5 years’ relevant experience in either an Accounting or Audit Firm.
Good knowledge of FRS & experience in accounting, audit, and tax.
Resourceful, analytical, independent, and meticulous.
Team player with strong communication skills and comfortable working in a fast-paced environment.

Thermo Fisher Scientific is seeking a Senior Marketing Manager to improve our online and offline marketing effectiveness to support business and sales goals. The role will develop and lead all aspects of planning and implementation of marketing strategies cross-divisionally to deliver key performance indicators as well as to facilitate data-driven business decisions. You will collaborate with the larger organization and work with teams across the organization to ensure a strategic and coordinated marketing approach so as to drive customer engagement and improve brand equity.

Key Responsibilities

• Develop a strategy to cultivate & engage with potential customers. Includes content & journey mapping based on the customer journeys & touchpoints ie. offline, online & social.
• Collaborate with business divisions (commercial, cross-function teams) to consolidate workflow to drive ONE Thermo Fisher approach based on sector opportunities.
• Ensure that leads acquisition and conversion is aligned with the overall lead generation strategy in the respective programmes & channels.
• Lead, plan and implement key corporate and division events in Southeast Asia & Taiwan
• Understand key marketing performance metrics and tracking tools to provide market research, forecasts, insight driven analyses, campaign results, and consumer trends on a regular basis to translate results into useful insights for marketing team. Build dashboard to track and report progress and execution.
• Drive data insights for sales force excellence, adjacent business opportunities, and BU cross-targeting for business growth.
• Drive an integrated marketing approach to deliver the desired Thermo Fisher branding and ensure that divisions' business targets are delivered via the aligned programs, campaigns, and events.
• Identify short-term and long-term scheduling, budget, and resource needs, including the development and management of an annual marketing budget.
• Conduct regional VOC directly or in collaboration with other Marketing teams to assess the impact of product positioning, brand equity, customer satisfaction and marketing efficiency.
• Attend and/or participate at conventions, conferences, and tradeshows, preparing engaging displays and collateral as needed, and providing post-event reports and analysis.
• Lead marketing & operations to ensure the marketing programmes and campaigns support sector opportunities and deliver business targets and growth.
• Leads all aspects of agency and vendor relationships and contracts.
• Stay current on emerging industry and marketing trends.

Education

• A degree in Business, Marketing or similar degree, or equivalent experience
• BA/BS degree, Master’s degree preferred

Required Qualifications

• 10+ years of marketing experience, with 3+ years of managerial experience
• Strategic, data-driven, sales-aligned and customer-focused with a proven track record to be a great teammate and to collaborate effectively across functions
• Demonstrated strength in building strategic relationship and leading through collaborative influence
• Track record of operational excellence, creativity, and using analytics to get results
• Excellent leadership and communication skills (listening, verbal and written) and the ability to effectively translate data insights and technical information to communicate with internal customers and all levels of management to support decision-making, gain consensus and set expectations
• Experienced in building marketing strategy for developing and developing markets in scientific supply industry
• Digital technology expertise to drive SEO/SEM and omnichannel marketing campaigns
• Content architecture knowledge
• Agency experience and / or experience managing agencies and vendor relationships

Other Skills and Abilities

• Self-confident, assertive and self-motivated
• Systematic problem-solving approach, coupled with a strong sense of ownership and drive
• Strong analytical skills to spot trends and make recommendations
• Strong time management skills, prioritization abilities

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).