Job Description

• To handle walk-ins and new enquiries on the services provided by the centre
• To handle parents’/students’ enquires on class timings/ services/ etc • To assist with liaising work with parents and students on any changes to schedule
• Planning of student activities/post-exam activities and curriculum
• Ensuring smooth operation of the centre
• Deliver lessons in an engaging and dynamic manner, based on our curriculum and pedagogy
• Develop lesson materials and provide feedback to help students achieve visible improvement in academic results
• Engage students and help them realise their potential
• Teach Primary to Secondary and IB Chinese Subjects

Requirements:

• Degree obtained from Singapore Local Government Universities or Universities of China
• Experience in Managing tuition centre
• Strong in Chinese and language Subjects
• Demonstrate passion in education – committed to nurturing the students and makes effort to continually improve yourself
• Dynamic and confident, with an approachable disposition
• Strong communication (both spoken and written) and interpersonal skills
• Required to work on weekends
• Candidates with prior teaching experience are preferred
• Fluent in Mandarin

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Duty Manager to join our team

As a Duty Manager, we rely on you to:

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfaction levels and handle guests' complains
• Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management
• Identify training needs and develop training programs
• Ac-hoc duties as assigned

We are looking for someone who:

• Takes pride in being a hotelier
• Good communication skills
• Loves interacting with guests from all backgrounds
• Preferably has at least 2 years of relevant experience
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Jenga Corp wishes to hire a Corporate Secretary.

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

About the role:

• Manage the corporate secretary team and delegate tasks.
• Advise Business Consultants on Corporate Secretary related matters.
• Understand and gather clients’ requirements, analyse, design and implement business performance approaches, develop tailor-made solutions;
• Work closely with Business Consultants and clients to ensure positive impact and sustainable results;
• Manage and mitigate risks;
• Research, business analysis and process re-engineering based on industry’s best practices and accelerators;
• Identify and establish partnerships with key stakeholders, industry associations;
• Incorporation of new companies;
• Maintenance of corporate secretarial records for various entities, including statutory registers;
• Ensure compliance with relevant statutory and regulatory requirements are strictly met;
• Preparation of Directors’/ Shareholder’s meeting minutes and resolutions and ensuring documents are properly signed, lodged and filed;
• Preparation of annual returns and other statutory documents;
• Preparation and lodgement of routine/ ad-hoc statutory documents/ client transactions;
• Managing Corppass authorisations;
• E-stamping with IRAS for transfer of shares;
• Issuance of share certificates;
• Facilitate the billing process for clients’ annual fees;
• Proper maintenance of all clients’ documents;
• Collaborate with external partners for offshore entities;
• Arrange for the notarisation and legalisation of documents;

You should have:

• Positive attitude, driven and ready to take on challenges;
• Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
• Must have at least 2 years of managerial experience and corp sec experience
• Ability to work independently, to take initiative and to overcome obstacles;
• Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
• High degree of flexibility in a demanding, fast-paced and frequently changing environment;
• Proficient oral and written communication skills (both in English and Chinese to better manage the clients);

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Responsibilities

• Completes store operational requirements by scheduling and assigning employees.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Promotes optimum staff performance by coaching, counseling, and disciplining employees.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
• Ensures availability of merchandise and services by approving contracts.
• Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales.
• Markets merchandise by studying advertising, sales promotion, and display plans.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Leads operations by initiating, coordinating, and enforcing program procedures.

Requirement

• Strong customer service skills
• Superior management skills
• High level of flexibility
• Ability to adapt to different customers
• Great written and verbal communication skills
• Natural talent for motivating and developing teams
• 6pm to 3am working hours

ABOUT US

Cotton On is a global fashion and lifestyle brand that’s taking the Aussie lifestyle to the world. We do things our way. Laid-back and always lived to the fullest. We look out for our mates, wherever we are.

There’s nothing that excites us more than making a positive difference in people’s lives.

We stand for diversity, empowering people of all backgrounds to express their individual style and make their mark on the world.

We deliver the trends of the moment in womenswear, menswear and accessories, and inspire our community to have fun with it.

ABOUT THE ROLE
We are seeking a Merchandise Manager who will report directly to the Head of Merchandising Asia. If you have a strategic mindset, can steer the vision forward, possess a passion for retail, and excel in overseeing stock allocation and inventory optimization to enhance sales, gross profit, and minimize dilution, along with a strong commitment to achieving business objectives, we urge you to connect with us.

Roles & Responsibilities:

• Drive merchandise strategy and seasonal plans across all channels
• Lead our team with a customer-centric mindset, ensuring precise stock allocation
• Analyze brand and channel performance to optimize sales and profitability
• Oversee the exit plan for SKUs, optimizing Open to Buy and product freshness
• Provide volume forecasting and DC projections to our partners
• Collaborate closely with our DC to maintain stock availability and efficient inventory flow
• Conduct regular site and store visits to fine-tune inventory and identify optimization opportunities
• Share insights and data trends to influence product investment decisions
• Attend brand milestones to ensure alignment with merchandise strategy
• Collaborate daily with VM and Retail partners to execute plans effectively
• Foster team growth and development at every stage
• Set clear expectations, review performance, and provide feedback using our performance framework
• Uphold COG principles and cultivate a team of passionate brand ambassadors
• Prioritize safety and well-being in alignment with our Safety Matters Framework.

BENEFITS

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide:

• Local and Global career growth – progress your career across our Brands within the Group
• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo
• Wellness support 24/7 – mental health, relationships, family + more
• Paid Parental Leave program – helping parents return to the workplace
• Flexible working – enabling you to find the right working rhythm to be at your best.
• Team mingle celebrations, speaker’s series, surprise and delight moments – the magic happens when we get together.

At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

■ Our company

We are Japanese accounting and tax firm in Singapore.

We provide accounting and tax services to our Japanese clients who expand their business in Singapore.

And we also provide the same kind of services to our Singapore clients who expand their business in Japan.

■ Qualifications and Profile

• Tax Academy's Income Tax Programme Level 2
• Minimum 5 years relevant working experience
• International tax knowledge will be advantageous

Focused on high quality and accurate work; diligent and detail-orient

■ Job Responsibilities

• Responding to clients queries
• Supervise accounting tasks and Review, ensuring accuracy in monthly management accounts and financial statements.
• Supervise accounting and tax compliance, and filings.
• Identify and execute process improvements for efficiency and internal controls.

■ Benefits

- S$4,500~5,500k

- Bonus（depend on performance）

- Full remote work

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Head, Digital & Growth Marketing

Position title: Head, Digital & Growth Marketing

Reports to: Director Growth and Partnerships

As an experienced manager you will lead an exciting newly formed team, combining the highest levels of supporter care, building meaning and sophisticated journeys for our supporters to join and stay motivated in helping to restore nature to its glorious best and to save our planet.

In this role, your flair and ambition will be the driving force in bringing together traditional customer and supporter retention, alongside building and growing an integrated digital approach in communications.

You will play a key role in the marketing, communications and fundraising leadership team, ensuring the WWF-Singapore conservation & organisational strategies are implemented across all our supporter communications. Seeking to always optimize our support and income across multiple channels.

You will be a highly effective marketing & fundraising manager with a proven track record of developing people and programmes. Capable in mobilising, inspiring and developing a high level of personal performance, across a multiple of disciplines to drive successful income generation campaigns.

As Head of a large Department your main duties will be:

1. Increase and diversify revenue streams by involving volunteers and non-financial supporters
   
   : Rather than continuously pursuing new leads, we can convert existing contacts into financial supporters, reducing our cost per lead and avoiding market saturation. This also allows us to focus on nurturing those who have already shown interest in WWF, resulting in higher conversion rate. We have already adopted this approach with the Telemarketing team, with 80% of their focus shifted from generating new leads to reactivating lapsed donors.
2. Provide a meaningful 360-degree experience and identify cross-selling opportunities: With the right systems we can categorize our supporters and volunteers into different groups based on their level of engagement, and tailor our engagement tactics accordingly. This will help us increase loyalty and optimize our strategies, such as creating personalized activation and call-to-action plans for each group within the Kosong Plan journey, which will lead to cross-selling and up-selling revenue opportunities.
3. Adopt a unified digital marketing and social media strategy to enhance the efficiency of our channels and boost ROI: By consolidating our social media and digital marketing strategies, this team can fix some frictions and breakthroughs and create tailored campaigns, strengthen our brand identity, and analyze data to improve performance. This will not only foster trust and loyalty among supporters, donors, and volunteers, but also optimize and save resources and prevent duplicative efforts, contributing to better use of WWF-Singapore’s funds. For example when launching a new campaign, we can repurpose efforts and target a wider audience (volunteers, non-financial supporters) and have a greater impact with the same resources.
4. Establish the Database, Operations and Transformation team which could be hived-off as a standalone unit in due course: To provide additional support to the entire organization. This will enable this team to focus more on generating income and retaining supporters and donors, while the Database, Operations and Transformation team can focus on enhancing data management, streamlining operations, and developing systems that will benefit all departments, such as Partnerships, Finance and Project & Ops. Our goal is to improve the efficiency and effectiveness of our operations, ultimately driving greater impact for our cause.
5. Optimize and standardize all reporting needs linked to fundraising according to the set objectives and needs of individual units in the organization, e.g. Finance, Communications, multiple Fundraising Units, Donor Care. Ensure timely delivery of reports.
   1. Develop and implement a comprehensive & cross-functional donor acquisition, retention, care, and growth strategy.
   2. Work with the team to build program strategies to deliver on ROI, gross and net income targets, financial KPI’s and donor care.
   3. Uses donor insights to drive strategic planning, including the development of annuity streams, repeat giving and increased frequency of giving.
   4. Maintain a rolling strategy that ensures short, medium and long term goals are met and articulate, promote and demonstrate plans across broader teams.
6. As a senior member of the Marketing, Communications and Fundraising unit provide strategic input to the overall fundraising strategy in line with the Conservation & Organisational strategies.
   1. Contribute to a rolling communications calendar, identifying all internal and external communications and activities and appeals
7. Optimize and ensure smooth flow of processes like: charging, donor engagement journey (welcome calls, email communications, events and gatherings, welcome packs, etc.)
   1. Work with the fundraising team to ensure the donor engagement is in line with the planned donor journey.
   2. Analyse data to help guide decision-making for improved customer service, retention, etc.
   3. Provide insights from a retention perspective to the acquisition teams, to help improve the quality of new supporters.
   4. Working across the retention, digital and acquisition teams team to deliver the donor retention & development program optimizing income and retention
8. Oversee compliance to and ensure best practice on PCI, PDPA
   1. Monitor activities and processes for potential risk with all relevant policies and procedures including compliance with donations policy, finance and banking policies; ensure fundraising activities comply with the relevant fundraising legislation and licenses.
   2. Driving innovation and improving fundraising processes, policies, reporting and evaluation.
9. Growing and diversifying fundraising streams across regular and single giving, community and peer to peer giving, and digital giving.
10. Deliver a Mid Value donor programme, aligning with Philanthropy and Corporate engagement teams, building a pipeline of high value supporters with a donor centric philosophy.
11. Inspire and empower the team, ensuring key accountability and responsibility to deliver the annual business plan.
12. Manage customer service/donor retention to ensure we are meeting target SLAs, meeting retention and donor satisfaction objectives.

Working with colleagues in the fundraising & communications team to ensure best practice fundraising and communications are in place and ensure these are tailored to the markets. Ensure any developments in the market are researched and monitored, with the communications team taking advantage where appropriate.

C. Scope of work:

• Telemarketing
• Upgrades
• Membership Care (various campaigns)
• Donor Acquisition
• Donor retention & loyalty
• Donor and P2P events planning and execution
• Digital performance marketing
• Digital fundraising
• Emergency fundraising
• Direct Marketing fundraising
• Mid Value Programme
• Email marketing strategy for FR purposes
• Lead generation (online and offline)
• Lead generation (online and offline)
• Graphic design and copywriting
• Collaborations SME
• Peer-To-Peer
• Reporting and analytics
• Volunteer recruitment and retention
• Volunteers communications strategy
• Supporters recruitment and retention
• Supporters communications strategy
• Overall events planning and execution
• Digital campaigns planning and execution for non FR purposes
• Social media strategy
• Social media content creation for non FR purposes
• Social Media Community management
• Online and offline content creation
• Email marketing strategy for non FR purposes
• Website creation & management (in partnership with brand & communications team)

Required Qualifications

• Bachelor's Degree, Post Graduate/Professional qualifications, Business Studies, Digital Marketing or equivalent experience
• Ability to demonstrate practical application of digital marketing expertise to raise funds and retain our supporters
• At least 8-10 year(s) of working experience in the related field, ideally with charities with individual fundraising of over $2million
• Good command over English, with a flair for content and loyalty strategy
• Able to manage multiple tasks and deliver on tight time-frames
• Excellent project management skills
• Strong attention to details and good interpersonal and vendor management skills
• Experience in fundraising or charity projects is essential

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Financial Reporting
  • Review the financials of the Schools, Offices, Centres and Institutes (SOCIs) monthly to ensure accuracy, completeness, and appropriate presentation.
  • Prepare standardised regular financial performance reports in compliance with standards and regulations.
  • Evaluate the financial performance with relevant stakeholders to determine any actions to be taken.
  • Provide training / guidance to the SOCIs' management team (e.g. HODs, Assistant Deans, Budget co-ordinators).
  • Support budgetary control, including monitoring of fund utilisation and performing system budget/fund transfers.
  • Post accounting entries necessary for effective management reporting.
  • Handle queries from SOCIs on financial systems and other information.
• Planning & Analysis
  • Facilitate SOCIs' budget & forecast submissions
• Communication
  • Be the central point of contact for the SOCIs on all financial matters.
  • Enhance awareness and adherence to financial policies.
  • Build strong, effective relationships across SOCIs to ensure their needs are addressed and finance policies are understood.
• Process Improvement
  • Align and streamline processes within and across SOCIs to achieve consistency and efficiency

• Degree in Accountancy, preferably with CA qualifications.
• At least 5 years of relevant experience.
• Successful track record in business partnering and financial planning & analysis (FP&A).
• Keen interest in driving process improvements.
• Familiar with SAP usage and data extraction.
• Familiar with BI tools (eg. Qliksense, Power BI, Tableau).
• Strong inter-personal and communication skills.
• Able to work independently and handle multiple priorities in a fast-paced environment.
• Fluent in both written & spoken English.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Assistant Manager to join our team!

As a F&B Assistant Manager , we rely on you to:

• Be responsible for the everyday operation, management, marketing and overall performance of the outlet.
• Over-see the day-to-day running of the outlet in connection with staffing, service, cost control, achieving maximum revenue and guest satisfaction
• Delegation of duties and responsibilities to his / her team members
• Ensure all rules and regulations are adhered to responsibly for uniformity and are in line with the companies’ policies.

Requirements

• Minimum 3 years’ experience in a similar capacity in an international class hotel

Here at GINLEE Studio, we're all about Making Fashion That Matters.

In a world where garments are churned out rapidly, our meticulous process is deemed as luxury in today’s pace of fast fashion. We take immense pride in designing thoughtful and flattering pieces that stay timeless through different seasons of life. To us, good design is both aesthetically-pleasing and functional, and we strive to achieve the perfect balance of both.

We are looking for Assistant Marketing Manager to join our expanding team.

As a Assistant Marketing Manager, we will rely on you for:

• Develop brand communication plans
• Drive brand experience to build customer awareness
• Analyse new market trends and business opportunities
• Profile new target customers
• Define marketing performance in alignment to marketing objectives
• Manage creative concept or marketing and ecomm campaigns
• Manage public relations activites
• Research and interpret market trends and development
• Analyse performances of marketing campaigns
• Other ad hoc duties

We are looking for someone who is/has:

• Preferred degree in marketing, business management or related
• Minimum 4-6 years of years of experience in a similar role.
• A self-starter with passion for people and the fashion industry
• Up to date with different social media platforms.
• An analytical mind to gather insights and improve marketing activities
• Shoppers event management, planning and organising
• Confident persona to communicate with corporate business partners and media for collaboration in event marketing
• Familiar with various e-commerce platforms, digital and social media marketing

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Finance Business Partner (FBP)
  • Work with the SOCI (Schools, Offices, Centres and Institutes) during the review of the annual budgets.
  • Review processes and procedures and work towards improvements and more streamlining between all parties.
  • Address any finance related queries from SOCI (identified group supported).
• Leadership in managing grant agreement and governance
  • Collaboration with ORe (Office of Research) and Schools in the submission of new grant proposals, including cash flow projections and budget phasing for each grant.
  • Ensure administration of grants complied with terms and conditions of the grant agreements.
  • Work with grant administrators to ensure all grants claims and submission are timely and accurate.
  • Manage the inception of projects and ensure closure of projects in a timely manner.
  • Track and monitor the utilisation of grants and highlight projects that under-utilised budgets.
  • Reconcile claim statement to accounting records.
  • Assist grant administrators on their queries (including troubleshooting of system issues).
  • Liaise with grantors on matters related to grants.
  • Lead review of processes towards more efficient and effective procedures and support in UAT on system enhancements.
  • Any other task relating to individual grant or grantor administration.
• Grant Reporting
  • Responsible for periodic reporting and ad-hoc reports for internal reporting.
  • Supervise the Finance Analyst and collaborate with the other OFIN managers
  • Review and approve necessary journals for month-end closing and audit schedules for internal reporting.
  • Analyse the project's expenditure against budget and explain the variance (if any) for internal and external stakeholders.
  • Assist in the submission of claims in grantor-specific portals (e.g. IGMS, [email protected], etc)
  • Generate reports for MOE and other external funders.
  • Support project certification and audits (including liaising with auditors and coordinating the audit).
  • Any other task relating to grant reporting.

• Degree in Accountancy, Business or a related discipline with at least 8 years of relevant experience.
• Self-motivated with ability to work independently.
• Excellent interpersonal and communication skills (both oral and written skills are essential).
• Fast worker with ability to work under pressure to meet tight deadlines.
• Able to work well with people at different levels of the organisation.
• Committed, meticulous, organised and resourceful with positive work attitude.
• Good Microsoft Office application skills.
• Knowledge and hands-on experience in SAP; Experience is system set up with working knowledge of grants module, project module and fund module will be added advantage.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau) will be an added advantage.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead in the development and execution of communications projects, initiatives and global media partnerships in support of SMU's engaged city university strategic thrust.
• Enhancing SMU's brand and reputation regionally through the University's overseas centres, the role will provide support through strategic communications and media publicity planning, and work with partners on the execution of plans.
• Develop compelling content that clearly conveys the meaningful impact SMU makes through its education, research and global engagement, with focus on its three strategic priorities to realise SMU Vision 2025.
• Internal communications, the role will develop strategic plans, write and oversee the preparation of SMU President's communications to the University community.
• Oversee the creative conceptualising, planning and production of the University's annual report and corporate newsletter.
• Other duties include conducting research, developing, writing and editing a wide variety of materials including quotes, video scripts, speeches, talking points, background materials, narratives, opinion-editorial and thought leadership pieces.
• Principal Counsel on comms and media publicity matters to School of Accountancy and School of Social Sciences, and to Office of Partnerships and Engagement and its affiliate offices, Office of Overseas Centres and its affiliate offices, Office of Advancement, SMU Libraries and Dato' Kho Hui Meng Career Centre.

• A bachelor's degree in journalism, English, literature, communications, creative writing, or a similar discipline.
• A master's degree is preferable.
• Keen interest in current affairs, and geopolitical and socio-economic issues and is also intellectually curious.
• Positive attitude with the ability to pivot quickly to changes.
• A good understanding of public speaking, aware of language subtleties and always crafts speeches as well as messages with the audience in mind.
• Excellent research skills and ability to work independently.
• Strong strategic, analytical thinking skills, with demonstrated excellence in creating, articulating and presenting ideas.
• Exceptional writing, editing and oral communications skills ability to produce compelling content for internal and external audiences to achieve desired results.
• Strong organisational skills with ability to successfully manage multiple assignments simultaneously and at speed while collaborating with multiple teams across the university.
• Experience in integrated communications, including knowledge of earned, paid, owned and shared media.
• Creative, state-of-the-art communications knowledge who understands emerging technologies, communication best practices, and has a passion for exploring new methods of communicating.
• Social media proficiency, along with familiarity with web-based communication.
• Ability to remain resilient and work well under pressure as this role must deliver high-quality communications under tight deadlines, with excellent attention to detail.
• Demonstrated leadership as well as teamwork and collaboration in a professional setting.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description & Requirements

1. Salon Operations Management:

• Oversee the overall operations of the salon, including staff scheduling, inventory management, and equipment maintenance.
• Ensure compliance with health, safety, and sanitation regulations and maintain a clean and organized salon environment.
• Monitor and manage salon expenses, budgets, and financial performance.

2. Team Management:

• Recruit, train, and supervise a team of beauty professionals, such as hairstylists, estheticians, nail technicians, and receptionists.
• Provide guidance, support, and performance evaluations to salon staff, fostering a positive work environment and encouraging professional growth.
• Coordinate staff schedules to ensure adequate coverage and efficient utilization of resources.

3. Customer Service:

• Create a welcoming and customer-centric environment, ensuring exceptional customer service at all times.
• Address customer inquiries, concerns, and complaints in a timely and satisfactory manner.
• Build and maintain strong relationships with clients, identifying their needs and preferences to enhance their salon experience.

4. Salon Promotion and Marketing:

• Develop and implement marketing strategies to attract new customers and retain existing ones.
• Coordinate with marketing teams to create promotional materials, advertising campaigns, and social media presence to increase salon visibility and brand awareness.
• Collaborate with beauty product vendors and suppliers to secure exclusive deals, promotions, and product launches.

5. Product and Service Management:

• Stay updated with industry trends, new beauty techniques, and product innovations.
• Source and evaluate new beauty products, equipment, and supplies for the salon.
• Collaborate with staff to develop service menus, pricing structures, and packages to meet customer demands and maximize revenue.

6. Administrative Tasks:

• Handle salon administrative tasks such as scheduling appointments, managing client records, and processing payments.
• Maintain accurate records of sales, inventory, and employee attendance.
• Prepare regular reports on salon performance, revenue, and customer feedback for management review.

7. Professional Development:

• Attend industry conferences, workshops, and training sessions to stay updated with the latest beauty trends and management techniques.
• Encourage and support staff in their professional development, providing opportunities for training and skill enhancement.

Requirements:

· Proven experience in a salon management or supervisory role.

· Excellent leadership and team management skills.

· Strong understanding of beauty treatments, salon services, and industry trends.

· Exceptional customer service and communication skills.

· Proficient in salon management software and computer systems.

· Knowledge of health, safety, and sanitation regulations.

· Strong organizational and problem-solving abilities.

· Ability to work in a fast-paced environment and handle multiple tasks simultaneously

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Oversee all areas of market research, product marketing, marketing communications, advertising, customer relationship management, loyalty programme and public relations, and develop pricing strategies to induce the purchase of a product or service.

People

• Develop the organisation structure and set clear KPIs for a high-functioning and integrated Marketing Department.
• Plan and develop succession planning for Marketing Department.

Product, Pricing and Promotional Strategies

• Identify sales strategies and implement growth programmes to achieve the Group’s overall financial and branding goals.
• Research and define target segments of customers to successfully communicate and market a product or service.
• Drive marketing efforts and activities to improve brand positioning and sales revenue.
• Build strategic partnerships with key partners and negotiate advertising contracts to create value for the Group.
• Oversee the organising of programming/special events to reach prospective customers.
• Approve and lead marketing campaigns to generate interest for the Group’s Asia Pacific businesses.

Customer-Focus

• Monitor relationships with existing customers through CRM systems.
• Ensure the CRM system provides an effective sale funnel.
• Review and select CRM software that meets the company’s needs.
• Review and revamp the Zouk Group Loyalty Programme.
• Partner with IT on the development of Zouk Group Applications

Administration, Internal Communications, Processes and Reporting

• Plan, direct and coordinate marketing budgets in accordance with the Group’s strategic objectives.
• Monitor and report KPIs (marketing metrics, trends like conversion rates and web analytics) on a regular basis and formulate action plans to address gaps.
• Partner HR for internal communications.
• Review and improve marketing workstream processes to increase effectiveness and efficiencies.

Skills

• Strong department leader with skills in strategic planning, goal setting, process development, and budgeting.
• Strong leadership skills to lead the marketing team and create opportunities for professional development.
• Excellent communication and strategic thinking abilities with a problem-solving aptitude.
• Solid understanding of broad marketing concepts to align with business goals.
• Stakeholder management skills to work collaboratively with cross-functional teams and external partners.
• Strategic smarts, including the ability to identify new opportunities, drive clarity, create focus, and make tough decisions in complex and dynamic contexts.

Qualification and Experience Requirement

• Bachelor’s degree in marketing or business (MBA preferred).
• +10 years of well-rounded marketing or business development experience in positions of increasing responsibility – with a focus on marketing expansion.
• Three to five years of experience in a leadership role.
• Hands-on experience with CRM and SEO tools like Google Analytics, Google Adwords, HubSpot, WebTrends, SalesForce, etc.
• In-depth knowledge of big data analysis
• Regularly produce and present reports
• Excellent organizational and time management skills
• Good communication and interpersonal skills
• Excellent presentation skills

About Qoo10

Working in Qoo10 is a great opportunity, as exciting career advancement will be offered to individuals who perform to succeed. Qoo10 also collaborates with several government bodies to help our local merchants to go digital. Local merchants are one of our major stakeholders of our e-commerce success in Singapore. Qoo10 is committed to helping local business to start their e-commerce journey by providing expert training and consultation services and we would like you to join us in shaping the future!

What you will be doing?

• Acquire deals and engage existing retailers, wholesalers, traders, merchants and general stores all over Singapore to onboard Qoo10 platform.
• Provide consultation to merchants in operating an E-Store on Qoo10
• Build and maintain strong partnership with merchants interested in online marketing
• Closely liaising with the marketing team about promotional campaigns.
• Identify and grow opportunities within territory and collaborate within sales teams to ensure growth attainment
• Close engagement with Qoo10 sellers

Who are we looking for?

• Successful previous experience as a Sales representative or sales manager
• Ability to convince sellers to advertise on our platform to increase traffic and exposure to their online store/listing
• Driving sales to consistently meet or exceed targets
• Proven ability to drive the sales process from plan to close
• Possessing similar experience in Home Living products related industry will have added advantages
• Remuneration will commensurate with working experience and educational qualifications
• Deep understanding and experience in retail and wholesales
• Building strong rapport with retail, wholesale sellers and key accounts
• People who enjoys challenges

Responsibilities

• Provide financial reports and interpret financial information to managerial staff while recommending further courses of action.

• Advise on investment activities and provide strategies that the company should take

• Maintain the financial health of the organization.

• Analyze costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plans.

• Develop trends and projections for the firm’s finances.

• Conduct reviews and evaluations for cost-reduction opportunities.

• Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met.

• Manage the preparation of the company’s budget.

• Liase with auditors to ensure appropriate monitoring of company finances is maintained.

• Correspond with various other departments, discussing company plans and agreeing on future paths to be taken.

Requirements and skills

• Proven experience as a Financial Manager

• Experience in the financial sector with previous possible roles such as financial analyst

• Extensive understanding of financial trends both within the company and general market patterns

• Proficient user of finance software

• Strong interpersonal, communication and presentation skills

• Able to manage, guide and lead employees to ensure appropriate financial processes are being used

• A solid understanding of financial statistics and accounting principles

• Working knowledge of all statutory legislation and regulations

Key Responsibilities:

• Manage IT administration tasks within the Singapore office and remotely for other operating centres.
• Oversee the company’s Active Directory, Intranet, Office365, Firewall, VPN, Network, and SaaS systems.
• Support and maintain IT Infrastructure through troubleshooting, patching, hardening, and upgrading tasks to ensure optimal functionality and security.
• Engage with vendor teams and manage external Managed Services to facilitate support for service issues, SLA uptimes, High Availability, Disaster Recovery, security, and reporting.
• Respond to IT incidents promptly and take necessary steps to restore services.
• Manage internal hardware and software licenses, renewals, inventory, asset management, and procurement.
• Support IT and business-related projects, contributing to the Software Development Life Cycle.
• Provide comprehensive end-user IT support, including setup and deployment of workstations, software and hardware installation, and support for various systems and applications.
• Manage and report on the allocation of the IT budget.

Requirements:

• Higher Nitec/Diploma or equivalent certification in a relevant field.
• Minimum of 2 years of experience in a related IT management or administrative role.
• Proficient knowledge of Active Directory, Windows Server, Office365, office Firewall Security, server backup, and recovery solutions.
• Experience managing IT hardware and software vendors and suppliers.
• Familiarity with Windows software and technologies (e.g., SQL Server, IIS, Apache, Tomcat, Nginx).
• Basic understanding of DNS, DHCP, VPN, Group Policy Management, Network Policy Server, VMware, Cisco Networking, and cloud hosting technologies (AWS, Azure, CDNs).
• General knowledge of server environments, infrastructure setup, and security.
• Excellent communication and interpersonal skills, with the ability to convey outcomes and follow up on actions required.
• A team player who is also capable of working independently, open-minded, and receptive to new ideas and methodologies

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

· Co-ordinates schedules including setting appointments, maintaining calendar of activities and events.

· Organizes and schedules meetings and conference calls

· Assist with creation/modifications of online postings, spreadsheets, and other various documents

· Handle all sales related enquires and documents.

· Providing buddy back-up support / covering duties to secretaries who are absent.

· Collating and filing expenses, receipts, invoices and other documents.

· Performs adhoc administrative support functions.

Any other miscellaneous task as assigned by manager when necessary.

Client Accounting Manager

$3,000.00 to $5,000.00

Roles & Responsibilities

We are seeking a Certified Accountant to manage the Client Accounting department. The successful candidate will take charge of all aspects of financial accounting, statutory reporting, tax reporting and administrative matters for a portfolio of clients.

The successful candidate will be responsible for the following:

• In charge of billings, fee negotiations and recovery for each client engagement
• Prepare and/or review periodic management accounts, customised reporting packages, statutory accounts, GST returns, monthly payroll and other expense disbursements, as well as year-end remuneration returns.
• Liaise with auditors and regulators, answering queries on behalf of clients.
• Review and improve current process flow.
• Undertake and oversee other ad-hoc projects or duties as may be required from time to time

Requirements

• at least three years’ post–qualification experience, preferably in an accounting or audit environment.
• strong organisational and management skills, well developed interpersonal and communication skills
• experience in corporate secretarial work and/or knowledge of Xero Accounting Software is an advantage

Interested applicants are invited to send in their detailed resume to [email protected]. We are also prepared to consider sole-proprietor of existing accounting firm.

Please note that only shortlisted applicants will be notified.

Procurement Manager Responsibilities:

• Developing procurement strategies that are inventive and cost-effective.

• Sourcing and engaging reliable suppliers and vendors.

• Negotiating with suppliers and vendors to secure advantageous terms.

• Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

• Building and maintaining long-term relationships with vendors and suppliers.

• Approving purchase orders and organizing and confirming delivery of goods and services.

• Performing risk assessments on potential contracts and agreements.

• Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

• Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

• Preparing procurement reports.

Procurement Manager Requirements:

• Proven experience managing supply chain operations.

• In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

• Management and leadership skills.

• Multi-tasking and time-management skills, with the ability to prioritize tasks.

• Highly organized and detail-oriented.

• Excellent analytical and problem-solving skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

We are looking for a passionate and committed candidate to:

• Conceive and develop efficient and intuitive marketing strategies.
• Execute e-commerce implementation plans and analyse e-commerce platform performance to propose enhancements.
• Execute marketing communication plans and content marketing initiatives across digital platforms.
• Maintain the organisation's social media platforms and digital marketing channels to align with branding strategies.
• Manage working-level relationships with vendors and creative agencies.
• Work with agencies to develop marketing campaign collaterals.
• Monitor the development of collaterals across digital marketing platforms.
• Monitor objectives throughout marketing implementation.
• Review the performance of marketing campaigns based on campaign targets to identify areas of improvement.
• Monitor the progress of campaigns using various metrics and submit/present performance reports.

Requirements and skills

• Diploma/Bachelor’s degree in marketing, business, or a related field.
• At least 2 years’ experience as a marketing executive or a similar role.
• Good understanding of modern marketing techniques and trends, creativity, and commercial awareness.
• Familiarity with social media and data analysis and statistics methods.
• Excellent communication and people skills.
• Strong organisational and time-management abilities.
• Creativity and commercial awareness.
• Ability to work well under pressure.