• Responsible for E-commerce operations
• Executing social media and SEO strategies
• Providing sales consultancy through social media, enquiry channels, and at the showroom
• Providing customer service and general showroom responsibilities
• Responsible for inventory management at the showroom
• Assisting in all sales and digital marketing activities

What you’ll do

• Digital Campaign Management: Plan, implement, and manage digital marketing campaigns across various online channels, including search engines (SEO and SEM), social media platforms, email marketing, and display advertising. Communicate with customers and followers, respond to queries promptly, and monitor comments and reviews.
• Content Creation: Develop compelling content for websites, blogs, social media, and marketing materials.
• Search Engine Optimization (SEO): Perform keyword research, on-page optimization, and backlinking activities to enhance website visibility on search engines.
• Paid Advertising (PPC): Manage paid search campaigns (e.g., Google Ads, Bing Ads) and social media advertising, including campaign setup, ad targeting, and optimization.
• Website Management: Collaborate with web developers to update website content, maintain website functionality, and ensure alignment with marketing campaigns.
• Analytics and Reporting: Track website traffic, campaign performance, and relevant KPIs using analytics tools. Analyze data to identify trends, optimize campaigns, and generate reports for insight sharing.
• Market Research: Conduct market research and competitive analysis to stay informed about industry trends, target audiences, and competitor activity.
• Budget Management: Assist in managing marketing budgets and ensure effective allocation of resources.
• Collaboration: Work closely with other departments, including sales, product development, and design, to ensure consistent messaging and successful outcomes.

What you’ll bring

• Experience or interest in the automotive industry is a plus.
• 1-3 years’ experience in a strategic social media and/or digital marketing strategist role. Strong understanding of SEO, SEM, social media marketing, and email marketing practices.
• Expertise with Google Analytics and other web analytics tools.
• Excellent written and verbal communication skills.
• Data-driven mindset and ability to translate data into actionable insights.
• Ability to work independently as well as collaboratively within a team.
• Good knowledge of search and social media advertising, programmatic advertising and content conceptualization and production would be an advantage.

Key Responsibilities:

• Develop, plan, and implement strategies to drive business growth, achieve sales targets, and build new customer network.
• Cultivate and sustain strong, lasting relationships with clients to ensure satisfaction, loyalty, and continued engagement.
• Effectively communicate value propositions through tailored proposals and presentations that resonate with various audiences.
• Monitor market trends to develop solutions that address client needs as needed.

Requirements:

• Diploma and above in Business Management, or in a relevant discipline.
• At least 5 years of proven experience in B2B and B2C consultative sales, ideally within service-oriented sectors
• Deep understanding of solution-based sales and marketing strategies relevant to the financial sectors in Southeast Asia, particularly Life, Health, and Investments Insurance.
• Extensive network within Southeast Asia’s financial institutions, both private and public.
• Demonstrated ability to engage effectively with diverse business audiences, including C-suite executives, VPs, managers, operational staff, and agents.
• Excellent skills in negotiation, active listening, and delivering impactful presentations.
• Proficiency in English is required; additional fluency in regional languages such as Bahasa Melayu, Bahasa Indonesia, Mandarin Chinese, or other Southeast Asian languages is strongly preferred to build client connections.
• Good pitching skills with the either of above languages is preferred.
• Willingness to travel as needed

Interested Applicant can send your resume to [email protected]

DUTIES & RESPONSIBILITIES:

• Assist Managers in Mechanical engineering projects of various sizes and complexity
• Assist Managers in analyze customer design proposals and specifications to determine cost effective solutions
• Ensure professional quality services in all facets of work
• Assist Managers in leading a project team to ensure technical accuracy of project deliverables
• Assist Managers in leading manage a team to ensure cost effective, safe and timely completion of projects to meet or exceed client expectations
• Manage project activities throughout lifecycle, including the allocation of adequate resources, documentation and other factors necessary for success
• Work with clients to deliver the end project
• Prepare and review specification and concept reports
• Maintain and grow current business and client relationships
• Provide mentoring to technical staff, assigning duties as required
• Provide quality and cost control during the design and construction process
• Maintain project schedules and project cost summaries to track work progress, budget status, and manpower resource utilization.
• Escalate and identify the need for additional services and fees.
• Assist with Shop drawing reviews as required.

MoneySmart Group is South East Asia's leading personal financial portal helping consumers compare loans, insurance, and credit cards. MoneySmart was founded in 2009 with the simple aim to help consumers make better financial decisions.

We are growing and we’re looking for exceptional talent to come onboard to lead our Marketing team as a Head of Marketing, Marketplace based in Singapore.

Mission

Your mission is to grow MoneySmart’s brand, acquisition and retention strategies across every platform, channel and partner in each of MoneySmart’s markets. Your role is to be customer-centric, think data-first and collaborate with strategic functions across the organisation to scale cost efficient reach, awareness, conversions and retention opportunities, which will drive overall contribution to our top line revenue growth.

You will be responsible for identifying and exploring new and novel ways to reach our audience on new platforms and through new mediums. You will also be responsible for recruiting and mentoring a team that can execute market-leading omni-channel campaigns across Organic, Performance, Brand, Design, CRM, Social and Content Marketing.

This role will be reporting into the Group General Manager, Marketplace.

Responsibilities

• Sets the overarching marketing strategy aligned to the business strategy that provides direction, identifies growth opportunities and builds functional capabilities that scales operations to deliver on business outcomes
• Responsible for marketing excellence and ensuring we achieve our financial/demand generation targets in the most customer centric and cost effective manner
• Responsible for the overall marketplace marketing P&L, investments and synergy across Organic, Acquisition, Content, Design and Retention marketing functions for both markets
• Responsible for hiring and leading the marketing team and providing mentorship and coaching on healthy team dynamics, management styles and development pathways
• Establishes an innovation agenda and roadmap for the marketing org to seize growth opportunities, increase operational efficiencies, enhance customer value, mitigate future risks and reduce costs
• Master a deep understanding of our Customer Data Platform and 1st party data capabilities for segmentation, targeting and activation
• Develop a strong and robust understanding of our customer base; their needs and behaviours, leveraging our Data Analytics, Audience Segmentation and Customer Insight capabilities to achieve our customer retention and product marketing goals
• Partner with Product and Tech teams to develop growth strategies that drive customer acquisition, retention and strategic outcomes
• Responsible for stakeholder management and engagement with the EXCO, leadership team and functional managers
• Identifying emerging opportunities or trends that could impact the business, exploring partnerships and collaboration opportunities and defining the positioning of the brand to navigate successfully through the evolving marketing landscape
• Serve a key role on the executive team in shaping overall business strategy

Requirements

• 8-10 years of relevant experience, preferably within the digital space
• Experienced in leading and developing multi-functional teams
• Proven success in devising and deploying multi-functional marketing strategy
• Strong proven track record in acquisition marketing - strong organic and performance marketing background
• Strong background in growth and product marketing skills
• Strong leadership skills and people management experience across multiple levels
• Strong communication and collaboration skills to work effectively with C-suite, stakeholders, other leaders and cross functional teams
• Multi-market experience is a plus

Moneysmart culture values and tenets

The traits we admire are core intrinsic qualities we look for in someone we want on our team, and we look for people who are Hungry, Humble and Smart. We also expect all our people to uphold the following company values:

• Play to win as a team
• Solve for the customer
• Embrace a personal growth mindset
• Own it openly
• Challenge the status quo and deliver outcomes

MoneySmart Group is an equal opportunity employer. Please include only relevant details and avoid unnecessary information (e.g., photos, age) in your job application to assist us in ensuring that the interview process is devoid of bias.

Key Responsibilities:

• Carry out market research to identify new tools and software solutions
• Identify and implement the best technology solutions to facilitate the company’s marketing strategy
• Manage the marketing budget and negotiate future software purchases
• Develop a marketing technology architecture
• Maintain company’s website from a technical standpoint
• Plan, execute and manage all digital marketing
• Oversee the management, maintenance, and updating of the marketing technology tools and systems
• Manage data security and oversee training of technology software and user adoption

Requirements:

• Bachelor’s degree in Marketing, Management, or a related field
• Minimum 5 years of experience in marketing technology
• Knowledge of digital marketing concepts and best practices
• Expert knowledge of major CMS platforms and Google web tools
• Attention to detail and strong communication skills

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Key Responsibilities:

1. KOL/Influencer Marketing:
   • Identify and engage suitable KOLs/influencers aligned with brand values and target audience.
   • Develop and manage collaboration strategies, coordinating campaigns and monitoring performance.
   • Build and maintain strong relationships with KOLs, influencers, and agency partners to foster brand advocacy.
2. Social Media Management:
   • Develop and implement social media strategies across platforms (e.g., Instagram, Facebook, TikTok) to enhance brand awareness and engagement.
   • Create, curate, and schedule engaging content in alignment with the marketing calendar, ensuring consistency in brand tone and messaging.
   • Monitor, analyze, and report on social media metrics, making data-driven adjustments to improve reach and engagement.
3. Content Development & Campaign Support:
   • Support marketing campaigns by creating marketing materials, including digital assets, graphics, and video content.
   • Collaborate with cross-functional teams to align content with broader marketing objectives and promotions.
   • Assist in planning and executing seasonal and promotional campaigns to drive awareness, traffic, and conversions.
4. Market Research & Analysis:
   • Conduct market research to stay updated on industry trends, competitor activities, and consumer preferences.
   • Analyze and interpret data from campaigns, presenting actionable insights and performance summaries to optimize future strategies.
5. Administrative & Support Tasks:
   • Assist in budgeting, invoicing, and tracking KOL and social media marketing expenses.
   • Coordinate with external partners, agencies, and suppliers to facilitate project execution.
   • Provide administrative support to the marketing team as needed, helping ensure smooth day-to-day operations.

Qualifications:

• 2+ years of experience in digital marketing, social media, or influencer marketing.
• Strong knowledge of social media platforms, influencer marketing, and content trends.
• Excellent verbal and written communication skills.
• Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.

Duties & Responsibilities:

1. Manage General Site Office Administration including coordination of IT and HR matters with HQ

2. Manage Administrative Payments for site expenses

3. Update and monitor workers’ overtime, responds to project site staff queries

4. Monitor manpower requirements at project site and ensure minimal disruption of daily site operations

5. Update Project Organisation Chart and monitor manpower

6. Liaise with M&E, Design, Construction, Quantity Surveying, Safety departments within project on site matters and provide administration support

7. Oversee application of statutory passes required for site project work

8. Ensuring all documents versioning up to date within filing system

9. Coach and review the work of site administration officers

10. Provide evaluation/findings and project results to HQ Tokyo in Japan on a regular basis

11. Handle any other ad-hoc duties and tasks assigned

Requirements:

1. Possess Degree in Economics/ Business Administration or related discipline

2. Min. 3 years experience in Project Administration, construction industry preferred

3. Multi-tasker who is able to communicate with various stakeholders including Project and HQ Management

4. Independent Worker requiring minimal supervision

5. Proficient in Microsoft word and excel

6. Fluency in spoken and written Japanese would be advantageous as the incumbent will be required to communicate and collaborate with Japan Head Office

ROLES AND RESPONSIBILITIES:

• Responsible for the direction
• coordination
• implementation
• executive, control
• completion of project while remaining aligned with the strategy
• commitments and goals of the organization
• minimue 5 years experieneced renovation supervisor
• able to do site mesurement independently

AsiaPac is expanding our project management teams!

Company Introduction:

AsiaPac, a premier IT solutions provider, stands at the forefront of technological innovation and excellence. With a rich legacy and a commitment to delivering cutting-edge solutions, we specialize in a wide array of services including IT infrastructure, cloud computing, networking, cybersecurity, and digital transformation. Our team of experts brings extensive experience and unparalleled expertise to each project, ensuring that we meet and exceed the unique needs of our diverse clientele.

At AsiaPac, we pride ourselves on our ability to implement complex, large-scale projects with precision and efficiency. Our customer-centric approach, combined with our adherence to industry best practices, positions us as a trusted partner for businesses across various industries. We believe in building strong, long-lasting relationships with our clients by consistently delivering high-quality solutions that drive their success.

Our mission is to empower businesses with innovative technology solutions that enhance operational efficiency, boost productivity, and secure their digital assets. As we continue to expand our horizons, we remain dedicated to our core values of excellence, integrity, and continuous improvement, ensuring that we stay ahead in the ever-evolving IT landscape.

Join us at AsiaPac, where technology meets excellence, and together, let's create a future of endless possibilities.

Job Summary:

We are seeking highly skilled and experienced Project Managers to manage complex infrastructure, hardware, networking, cloud, and security projects. In this role, you will be responsible for managing multiple IT Systems Integration projects across various industries, ensuring successful delivery within budgeted resources and time.

We are looking for candidates who has:

Project Management Experience

• Extensive experience in implementing large complex infrastructure, hardware, networking, cloud, security projects as Project Manager in SI/Vendor/Product Principal environments (main experience). Project Management experience in projects such as SaaS business applications, Infrastructure as Code (IAC), ETL, analytics and custom development as secondary project management experience.
• Ability to project manage multiple IT Systems across multi-industry clients.
• Sound decision making, continuous improvement mindset and calm leadership of project team under the pressures of resource, budget and time constraints.
• Work closely with technical leads, engineers, partners to manage project delivery.

Project Management Best Practice

• Confidence and strength in articulating and leading members to follow project management methodologies Waterfall / SCRUM / Agile.
• Strong and consistent in using PMO Project Management Best practices, tools and techniques for client projects Efficient in management of time, scope, cost, quality issues, risks, change requests and internal/external/client escalations.
• Proven ability to manage project budgets effectively and experienced in project financial reporting.

Project Management Pre-Sales Engagement

• Work closely with Sales and Pre-Sales Solution Architects to document and present solutions during proposal stage.
• Tender response, SOW, project planning, project roadmaps, project effort estimation, project organization chart.

Excellent stakeholder management, communication and presentation skills

• Strong interpersonal and stakeholder management skills with ability to coordinate between technical, business teams and executive “C” level clients.
• The ideal candidate should project a professional image, demonstrating excellent written/verbal communication skills and a customer-centric approach.

Professional Client Interaction

• Interact courteously and professionally, addressing client needs and inquiries.
• Maintain a polished appearance and confident demeanor during client engagements.
• Communicate clearly, build rapport, and foster positive client relationships.
• Promptly resolve client concerns and handle issues effectively.

Qualifications:

Must-Have Qualifications:

• Bachelor’s degree in computer science / computer engineering or a technology equivalent.
• PMI PMP Project Management Professional, CSM Certified Scrum Master / Agile certifications is compulsory.
• At least 5+ years of project management experience with majority of years in Infrastructure/Hardware/Networking & Monitoring/Cloud/Security Systems projects.
• Majority of Project Management experience from SI/Consultancy/Technology Product Vendor environments.
• ITIL Foundation Certification.

Advantageous to have:

• PMP Program Management Professional Certifications, MSP Managing Successful Programs

Must-have Project Management Experience in 3 or more of these Infrastructure/Cloud areas:

• Cloud ecosystems / IaaS Project Management: AWS Cloud, Microsoft Azure Cloud, Huawei Cloud, Alibaba Cloud, Google Cloud, Microservices, API, CICD, DevOps, RedHat, Snowflake, On Premise to Cloud Migration
• On-Premises technology Project Management: Data centres, virtualization, hyper-converge - Nutanix, VMware
• Infrastructure Project Management: Windows, Linux, storage, networking, firewall, routers, WI-FI desktops/laptops/devices, servers, backup, system management solutions, observability, security, tech refresh projects: CISCO, Checkpoint, Paolo Alto network, Dell, Fujitsu, Hitachi, Huawei, IBM, Lenovo, Veeam Backup, Dynatrace, SolarWinds, CyberArk, Aquasec, Terraform, Ansible, KONG, ROSA

Invictus International School is seeking an experienced and energetic Head of Marketing and Admissions who would be responsible for generating all leads through an effective and efficient marketing plan and for the successful enrolment of prospective students to achieve Invictus’ enrolment ambition in Singapore. Manage a team across 3 campuses, working to the Head of School but in conjunction with each Campus Principal. He/she must be fluent in English and the ability to verbally converse in Chinese would be an advantage. He/she must possess excellent planning, communication and implementation skills alongside proven team leadership and management, preferably in an educational setting.

Marketing and Public Relations:

• Lead and execute the annual Invictus SG marketing and communication plan to achieve student enrolment KPIs / targets, including monthly educational events, international school fairs, information sessions and recruitment activities. Occasional evening and weekend work required.
• Lead Invictus SG school marketing team in generating leads and converting these to applications.
• Manage the in-year Marketing budget allocated by Head of School, ensuring ROI and CBA methodologies are implemented to ensure quantitative data is generated to support the Marketing Plan.
• Manage the Agents for Invictus SG, liaising with the China Desk at School Support Office (SSO) as required.
• Oversee school tours and ensure that the messages being delivered, and the conduct of the tours highlight the Invictus SG value proposition. Ensure all staff delivering tours are qualified and this is reviewed annually.
• Oversee and track regular follow-up on prospective parents / leads via email, telephone, social media and in person to generate applications.
• High independent self-starter who owns and champions all SEO/ SEM, online/offline marketing channels, public relations including spearheading newsworthy press releases and social media posts featuring school leaders, teachers, weekly newsletters, written content and photos, fun classroom/out-of-class moments, and overseeing audience response.
• Build, manage and grow a network of KOLs, influencers, student agents, relocation agents, and property agents to actively promote the school to them. Proven success in driving online/offline/PR brand preference and marketing excellence, especially in SG education sector, is highly preferred.
• Be a brand ambassador who understands the school’s value proposition and clearly articulates this to all stakeholders.
• Brand guardian for Invictus SG to ensure all marketing materials stay within brand guidelines.
• Constantly scanning the environment for strategic partner relationships.
• Liaise, as necessary, with the Group Marketing team at the SSO
• Process Owner for EduTrust Criterion 3 and author of associated controlled documentation
• Ensure a clear understanding of, and work at all times within, the policy, procedures and direction laid down by Invictus SG.

Admissions:

• Lead Invictus SG school admissions team to qualify and convert applications into enrolled students. Work with Admissions Officers to recruit, analyse and process prospective student applications and ensure they are processed in a timely manner.
• Responsible for the maintenance of accurate student information in each campus database.
• Responsible for the maintenance of accurate student information in the school’s MIS.
• Support key school orientation and recruitment events.
• Process Owner for EduTrust Criterion 4.1 – 4.3 and author of the associated controlled documents
• Possess a clear understanding of the Singaporean requirements and the school’s admission policies and standards, and ensure all staff follow accordingly.
• Ensure a clear understanding of, and work at all times within, the policy, procedures and direction laid down by Invictus SG.

Management:

• Proven track record in leadership position and people management skills.
• A true team player working closely with Head of School, Principals, SLT, Marketing & Admissions Executives, and SSO as required.

Education is an ever-changing service, and all staff are expected to participate constructively in school activities and to adopt a flexible approach to their work. Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. The post holder will be expected to comply with any reasonable request from their line manager to undertake work of a similar level in support of the school that is not specified in this job description. This job description may be amended at any time following discussion between the line manager and member of staff, and will be reviewed annually during the appraisal process, and will be varied in the light of the business needs of the school.

Safeguarding

Invictus International School Singapore is committed to safeguarding and promoting the welfare of all the students in its care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks and successful references.

Key Highlights

• Great exposure to the government sector
• Hybrid Working Arrangement Available!
• Nearest MRT: Redhill
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $2,980 per month
• Contract Duration: 6 + 6 extendable months

Key Responsibilities

• Collaborate with stakeholders to develop and implement plans and processes in alignment with policy and scheme design.
• Create cross-agency and public communications content, including briefings, media releases, eDMs, webpages, FAQs, etc., for the scheme’s public launch, coordinating with vendors as needed.
• Review and suggest user-focused improvements to enhance the customer experience across the scheme’s digital touchpoints, including webpages, notifications, FAQs, and user screens.
• Complete additional tasks as assigned to support policy outcomes and operational efficiency.

Key Requirements:

• Only Singaporean!
• Degree in Mass Communication/ Marketing or any related field.
• Proficiency in designing tools (Canva/Adobe Suite) to design collaterals.
• UX/UI, marketing, public relations experience will be a plus!
• Hybrid Working Arrangement

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Roles & Responsibilities:

• Ensure that all global / local projects under his / her care are covered in a holistic approach closing all gaps identified from the beginning until the end of the project with the goal of sustainable operation post project handover. This includes feasibility assessment of product design development to ensure a successful and efficient commercial manufacturing process.
• Oversee, recommend and follow-up on daily global / local project management and execution activities including immediate escalation of major issues, SOP development , and training of local factory personnel.
• Responsible for assuring that all manufactured products from new / on-going projects under his / her care are made in accordance with prescribed Process Descriptions and in accordance with the Quality Management System (QMS)
• Ensure for new / on-going projects under his / her care that the facility / machinery are in compliance with all regulatory requirements. Drive adherence to safety policies and procedures across the organisation.
• Streamlining production processes and cost optimization by reducing complexities, optimizing resources and improving efficiency during project execution.
• Closely monitor progress of Capex projects in the factory and provide support if needed to ensure projects are implemented according to the plan timelines.
• Provide day-to-day guidance to factory team for them to achieve key business objectives involving quality, productivity, order fulfillment etc.
• Accountable for manufacturing KPI performance and product cost performance on the projects under his/her care.
• Ensure that, as the company grows, manufacturing capabilities meet or exceed all industry and customer requirements in terms of cost, quality, and responsiveness.
• Capable of driving change transformation and strategy execution to achieve specific business results.
• Evaluate the assignment of resources to ensure successful project execution.
• Keep abreast of industry technical changes and make recommendations for training of supervisor personnel.
• Provide leadership to the factory teams; ensure right level of expertise and proper succession planning process aimed at smooth delivery of all department deliverance including managing and reporting of revenue and manufacturing budget besides design and management of all agreements.
• Any other ad-hoc tasks by Senior Management (representative/owner of business unit)
• Drive adherence to safety initiatives, policies and procedures across the manufacturing facilities as part of the projects under his/her care.
• Drive energy saving and cost reduction initiative.

Requirements:

• Bachelor's Degree in Mechanical, Industrial, Supply network, Planning, Electrical, Manufacturing Engineering with at least 8 years of experience in the tobacco industry, background in process/manufacturing engineering or product/process development/Projects Management etc.
• Demonstrates proven track record of Manufacture management, Technical, Product and Process Expertise, with strong analytical and problem-solving abilities
• Proficient in the use of MS Office (Word, Excel, PowerPoint)
• Certified/Experience in Lean Manufacturing, Six-Sigma Tools and Principles
• Organized and demonstrates good Leadership Management Skills
• Proven Management with similar managerial trade production experience in Multiple Project Management with strong planning, organization, and communication skills.
• Demonstrated success in a highly collaborative environment with excellent written and oral bilingually effective and good communications skills.
• Demonstrated experienced running manufacturing facilities in both prototype and series production programs with the ability to achieve high-level results within a challenging environment.
• Proven ability to reduce manufacturing unit cost and increase contribution to gross margins.
• Good level of liaison skills and ability to meet deadlines and targets.
• Good team-work skills actively involve colleagues across the business, builds the benefits of collaborative working.
• High sense of proactivity.
• Innovative thinker, ability to provides speedy solutions and hands on

Job Description

• Gain a comprehensive understanding of the program, connecting various business units and identifying potential business opportunities within each.
• Regularly engage with customers through weekly scorecard and quality meetings, monthly safety, and continuous improvement (CIP) sessions, project-related discussions, KPI reviews, and strategic business reviews.
• Lead and/or participate in CIPs and ad hoc projects focusing on workplace safety enhancements, automation, process optimization, quality improvements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and overall network planning.
• Oversee the planning and execution of projects ranging from short-term (6 months) to long-term (10 years) timelines.
• Act as the primary representative in customer engagements and project-related meetings.
• Take a leadership role in staff training and career development planning.
• Manage multiple CIPs and ad hoc projects simultaneously, ensuring adherence to project timelines.

Requirements

• Minimum bachelor’s degree in related field of study.
• Minimum 4 years of relevant experience in contract logistics leadership role.
• PMP certification preferred.
• Possess excellent written and verbal communication and interpersonal skills.
• Ability to conceptualize and communicate operational information to non-operational personnel.
• Diplomatic and customer service-oriented, with the ability to tactfully handle rejections.
• Capable of thinking through and formulating project budgets.
• Proficient in project management, meeting deadlines, and managing diverse stakeholder expectations (internal and external).
• Strong problem-solving and inquisitive skills.
• Proficient in data analytics and data visualization.

Responsibilities

• Key member of IT Operations team that manages IT infrastructure and services, including end-user computing
• Manage and govern IT Infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters
• Manage or to be involved in Infra related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities
• Part of the IT Operations team to perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, Change Requests and Application Support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution complies with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base
• System and network patching, capacity and performance management
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the company guidelines and established processes.

Skills / Experience

• At least 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills

Education Level

• Degree in Engineering/Business/Finance/Computer Science or equivalent

About the job

MoneySmart Group is South East Asia's leading personal financial portal, helping consumers to compare credit cards, loans and insurers. MoneySmart was founded in 2009 with the simple goal to help consumers make better financial decisions.

Bubblegum is a digital platform built and owned by MoneySmart Financial that provides users with general insurance education, policy management capabilities, and a fuss-free application process for insurance coverage. Bubblegum was formed as an in-house brand and is in line with MoneySmart's vision to be everyone's trusted personal financial coach.

Mission

We are looking for a Marketing Manager to take charge of all marketing operations, implement strategy, collaborate with other functions and drive success for Bubblegum and its customers.

The right candidate will thrive in situations where they are required to find answers through uncertainty and build their own frameworks for decision-making and direction.

The Bubblegum culture is more like an incubated startup within a larger business and as such the ideal Marketing Manager will be skilled across multiple marketing disciplines, including digital performance and organic marketing, customer engagement, customer retention, email marketing, product marketing and brand development. They would be willing to get their hands dirty whilst also looking to build a function they can lead when the team is scaled up in future.

The ideal candidate would also have an appreciation for the unique challenges of the insurance industry, and be looking to help Bubblegum solve real problems for our current and future customers. The recipe for success is combining Hunger, Humility and Smarts to be an indispensable part of the Bubblegum Leadership Team.

Responsibilities

Leadership

• Develop and implement marketing plans aligned with Bubblegum's strategy in collaboration with the leadership team
• Collaborate with other leadership team members to integrate marketing with other business areas and future plans
• Provide thought leadership, ideas and expertise as part of managing the business
• Demonstrate leadership in actions, behaviours, and cultural development, contributing to becoming a high-performing leadership team
• Own financial outcomes relating to marketing, including the performance of relevant sales channels, ROI and cost optimisation

Brand

• Drive the evolution of the Bubblegum brand, including the aesthetic, design, voice and tone, overall brand experience and positioning. Work with others in the team to ensure customer and market interactions with Bubblegum are coherent and consistent with our intended positioning
• Maintain and build on existing carrier relationships to keep products relevant and fit for our customers and target segments with win-win outcomes for both parties (including monitoring, reporting and assessing profitability ratios)

Customer acquisition

• Create plans and execute on them to meet customer acquisition targets, incorporating Ideal Customer Profiles (ICPs)
• Optimise acquisition activities to achieve ROI / cost-effectiveness thresholds and meet financial targets
• Test and learn new performance and display marketing channels to diversify distribution and reach
• Use existing data and build strategies to enrich / analyse data further to enhance customer acquisition, including through better targeting and more effective communication

Customer retention and cross-sell

• Manage engagement with customers that improves retention, share of wallet, cross-sell and overall satisfaction with Bubblegum
• Utilise data to better understand customer needs, personalising communication to audiences and building relationships they want and value
• Develop plans for a customer reward / loyalty programme to increase customer lifetime value
• Create valuable content for customers and prospects to consume on web/app/outbound communications, so they can educate themselves and make the right decisions for their insurance needs

Product marketing

• Work with the product and technology teams to bring insurance products to market in a way that delights customers and achieves business targets
• Advocate for the customer and facilitate understanding of their needs to feed into the direction of product development activities

Tech

• Own the operation of the MarTech stack, monitoring stability and effectiveness
• Provide direction over future needs and development

Partner development

• Support business leaders in partner development activities, as channels for distribution, affiliate marketing, cross-promotion

Requirements

• A minimum of 5 years experience in consumer marketing, preferably in Insurance or other financial services industries
• Multidisciplinary generalist capable of adding value across all areas of marketing expertise
• Strong working knowledge of best practice in performance marketing, email marketing, customer communication and content
• Data driven - Deep understanding of how to leverage data in marketing to create and maintain a competitive advantage. Experience of using Customer Data Platforms and/or Customer Engagement Platforms such as Twilio Segment, Engage and Braze are a big positive
• An understanding of Insurance, including customer needs, customer profiles/personas and the sales / marketing ecosystem, especially in Singapore
• Extraordinary drive, organisation and resilience: high energy, motivation to work collaboratively. Challenges all ideas and enjoys being challenged, and welcomes smart failures as opportunities to learn
• Digital distribution experience - deep understanding of how to drive distribution and CLTV via retention and cross sell
• Excellent stakeholder management and ability to communicate succinctly with impact

Moneysmart culture values and tenets

The traits we admire are core intrinsic qualities we look for in someone we want on our team, and we look for people who are Hungry, Humble and Smart. We also expect all our people to uphold the following company values:

• Play to win as a team
• Solve for the customer
• Embrace a personal growth mindset
• Own it openly
• Challenge the status quo and deliver outcomes

MoneySmart Group is an equal opportunity employer. Please include only relevant details and avoid unnecessary information (e.g., photos, age) in your job application to assist us in ensuring that the interview process is devoid of bias.

We are looking for a Manager with sufficient professional experience and stature to fulfill a specialist role that can contribute to the development of the clinical trial program within National Cancer Centre Singapore. The role will mainly assist our Clinical Trials Office to review and finalize contracts related to clinical trials for the Division of Clinical Trials & Epidemiological Sciences (CTE).

Main Duties:

• Assist to review clinical trial contracts and work closely with the SingHealth Legal Department to negotiate agreement terms with commercial sponsors, CROs, academic institutions or international trial groups.
• Assist in checking hard copy contract documents and obtaining signatures from the NCCS’s signatories.
• Keep track of agreement timelines and chase for replies if a party has not replied for the past two weeks.
• Supervise and provide advice to the executives of the Feasibility Team in NDA negotiation and to act as back-up for such review and negotiation during manpower shortage.
• Assist in approving online payments in APIMS, training applications in People’s Connexion and any other online applications assigned.
• Help to oversee financial and insurance reporting to CTCC as well as annual NMRC reporting.
• Assist in submission and updating of the clinicaltrials.gov, check and approve archiving costs and payment to archiving company and MRO.
• File and maintain executed contracts and ensure these are stored securely to maintain confidentiality and prevent loss or damage.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Main Requirements:

• A recognised degree, with at least 6 to 8 years of relevant experience in negotiating clinical trial contacts or research study contracts as well as experience in staff supervision.
• Preference for individuals with good knowledge of clinical trial conduct procedures.
• Well versed in relevant laws and regulations applicable to trial conduct including HBRA, Health Products and Medicines Act, Health Product (Clinical Trial) Regulation, PDPA and ICH GCP.
• Strong communication and writing skills, good command of language, good people skills and strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous, sharp and driven

Your contributions to our joint success

• Develop and manage annual marketing budget and expenditure.
• Plan and implement new product and service launches and brand updates annually.
• Strategise and collaborate with various landlords and corporate partners to increase awareness.
• Prepare monthly report to update internal stakeholders on effectiveness of marketing and advertising efforts, budget utilization, competitive field insights and on-going work progress status.
• Source and manage advertising platforms, external agencies, business partners and ensure marketing strategy and tactical campaigns are aligned with brand guidelines.
• Produce PR communications to support product/service launches and employee branding.
• Build rapport with press and media houses to secure PR opportunities.
• Assist in conceptualizing and implementation of promotions.
• Work closely with external agency to develop and oversee all digital content creation.
• Plan and determine design and copytext style for all collateral and publicity material.
• Maintain website and execute social media advertising strategies to increase awareness of ongoing promotions.
• Plan and manage email marketing strategy for CRM purposes.
• Plan and organize promotional activities through events and campaigns, including sourcing sponsorship and promotional items.
• Plan visual display for deliberate campaigns to enhance store image and encourage footfall into the stores.
• Oversee product forecast to ensure monthly sales and promotion logistics.
• Conduct periodic on-site checks to ensure that all outlets abide by branding guidelines.

What does it take to be an Assistant Marketing Manager

• Possess at least Diploma or Bachelor's Degree in Marketing or equivalent
• At least 5 Year(s) of working experience in the related field is required for this position
• Possess excellent leadership skills, with strong interpersonal and communication skills

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits provided
• Career advancement opportunities

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognises your achievements.

Interested candidates are welcome to submit a detailed resume. For more information, please visit us at: www.amorefitness.com

We regret that only shortlisted candidates will be notified.

Position Overview:

The Digital Media Marketing Manager will oversee the development and implementation of digital marketing strategies to achieve our brand's objectives. This role focuses on creating, managing, and analyzing content across social media platforms, digital advertising, SEO, and other digital channels to increase brand visibility and enhance customer engagement. The Digital Media Marketing Manager will work closely with creative, analytics, and product teams to drive results.

Key Responsibilities:

1. Digital Strategy & Campaign Development:Develop and implement a comprehensive digital media strategy aligned with the company’s goals.
   Plan and manage multi-channel campaigns across paid, owned, and earned media to drive customer acquisition and retention.
   Collaborate with internal teams to create digital marketing content, including blog posts, videos, graphics, and other engaging assets.
   
2. Social Media Management:Oversee social media accounts, create engaging content, and respond to user interactions to build brand loyalty.
   Develop and execute social media strategies for platforms like Facebook, Instagram, Twitter, LinkedIn, TikTok, and others.
   Analyze engagement metrics and adapt strategies to maximize reach and impact.
   
3. Paid Media & Advertising:Manage and optimize paid advertising campaigns on platforms such as Google Ads, Facebook Ads, and other relevant channels.
   Monitor budget spend and adjust campaigns to achieve the best ROI.
   Conduct A/B testing and apply findings to improve ad performance.
   
4. Search Engine Optimization (SEO) & Content Marketing:Optimize web content to improve organic search rankings and enhance user experience.
   Collaborate with the content team to produce SEO-friendly blog posts, landing pages, and product descriptions.
   Track and analyze site traffic, conversions, and bounce rates to inform content strategy.
   
5. Analytics & Reporting:Utilize digital analytics tools (e.g., Google Analytics, Facebook Insights, HubSpot) to track and report on campaign performance.
   Provide actionable insights and recommendations based on data analysis to improve marketing efforts.
   Create regular reports for leadership on key metrics, ROI, and conversion rates.
   
6. Collaborations & Partnerships:Identify and develop partnerships with influencers, media partners, and digital content creators to expand brand reach.
   Coordinate joint marketing efforts with other departments, such as sales and product development.
   
7. Market Research & Trend Analysis:Stay updated on industry trends, competitor strategies, and emerging digital marketing tools and techniques.
   Conduct regular market research to understand customer behavior, preferences, and digital usage.
   
8. Team Leadership & Development:Oversee and mentor junior digital marketing team members.
   Provide training and guidance to ensure team members are aligned with the latest digital marketing practices.

Qualifications:

• Bachelor’s degree in Marketing, Digital Media, Business, or a related field.
• Proven experience (typically 3+ years) in digital marketing, preferably in a managerial role.
• Proficiency with digital marketing tools (e.g., Google Analytics, Facebook Business Manager, SEO software).
• Strong knowledge of social media platforms, digital advertising, SEO, and content marketing.

The candidate will have the opportunity to take full ownership of conceptualizing, implementing, and optimizing digital marketing campaigns to achieve customer acquisition and engagement targets. The ideal Specialist is able to collaborate with others in the team and eager to dive deep to lead and drive the digital marketing function.

Responsibilities:

Trend and Data Research, Implementation and Analysis:

• • Define and develop the communication strategy to grow product usage by identifying upsell and cross-sell opportunities and ensure continuously adoption and usage.
• • Drive business cadence through robust measurement and tracking of initiatives, optimising the communication strategy and operational plans.
• • Define KPIs per campaign and funnel-stage to meet company goals
• • Build seamless lead journeys through various digital marketing touchpoints
• • Constantly optimise traffic & acquisition activities to improve ROI & CPA.
• • Allocate budgets, analyse and recommend modifications to ad spend.
• • Test new channels and trends and monitor competition performance marketing activities.

Campaign Management:

• • The incumbent will be responsible for bringing traffic to the website via paid and organic acquisition methods and optimise campaigns to reduce ad spends and increase ROAS in the long run.
• • Create and execute comprehensive B2C marketing campaigns, including but not limited to social media, email, SEO, SEM, display advertising, content marketing and offline activation that delivers against acquisition and/or retention objectives.
• Drive lifecycle marketing and personalised customer communications:
• • Grow revenue and engagement among existing clients and convert them to long term high value customers.
• Industry Research and Best Practices:
• • Monitor and stay up-to-date on the latest trends and best practices in digital marketing.
• • Share knowledge and insights with the team to foster a culture of continuous learning and improvement.

Profile:

• • Bachelor's degree or Diploma in Marketing, Communications, Advertising or related field (or equivalent commercial experience).
• • 3+ years of experience in performance-based marketing.
• • Detailed understanding/knowledge of paid media advertising.
• • Planned and executed successful multi-market, full-funnel, multi-channel digital campaigns.
• • Excellent working knowledge of web analytics tools and the ability to consolidate and analyse data from multiple sources.
• • Excellent knowledge in CRM tools (HubSpot, Zoho, Salesforce)
• • Attention to details and the ability to effectively multi-task in a deadline driven atmosphere in a multiple stakeholder environment.
• • The ability to synthesise complex ideas into actionable recommendations for senior executives.
• • Background in the health and wellness industry is preferred but not essential.
• • Strong written and oral communication skills.

This role will require him/her to support in the following tasks:

O&S Core Activities

• To ensure smooth operation of existing systems under the OASIS project and successful implementation of any upgraded software and hardware components.
• To liaise and work with the Authority appointed teams, contractors, service providers, third parties and Authority appointed personnel in the course of delivering the project activities.
• To monitor and ensure system adhere to applicable standards, policies and directives.
• To perform IT system compliance activities such as performing Log Reviews, Account and Access Rights Review and Compliance reports reviews.
• To support and work with the Authority in managing DSTA and/or MINDEF system audits.
• To manage and maintain all development, configuration and documentation in accordance to the Authority’s quality standards.
• To manage Vulnerability Assessment (VA) activities, and work with the Authority appointed Contractor to rectify all issues identified.
• To provide project status reporting on a regular basis.
• To manage remediation for obsolete system components.
• To manage the retirement and disposal of obsolete system components.

Incident Management

• To manage system support issues to resolve all defects that are reported.
• To respond to incidents and problem reports in accordance to Authority stipulated Service Level Agreement (SLA).
• To lead investigation and liaise with required stakeholders on resolution of problem (including those which are cross-systems or due to Authority Furnished Equipment)
• To provide timely updates to user management and DSTA on incidents / problem investigation.
• To provide regular consolidated incident summary (including those which are cross-systems, infra incident or due to AFE) to user.
• To perform defect trend analysis to address recurring incident.

Managing the resources in ensuring the expedient and proper closure of incidents and service requests.

Change Request Management

• To propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and improve work processes
• To conduct requirement gathering with the end users; oversees and manage the implementation of the changes required; and ensuring satisfactory and timely delivery to the users.
• To plan and manage implementation such as Change Request to enable the smooth deployment of the solution. This includes planning, providing support to set-up, identifying and facilitating data collection, highlighting project issues, as well as escalating and facilitating closure of issues with users.
• To manage and work with the existing system integrators of IT systems interfacing with OASIS/O2, in integrating all components of the solution to deliver the solution.
• To manage all necessary acceptance tests performed by delivery team and verify that the solution meets the specifications and requirements.
• To provide change management services to ensure the stakeholders and user communities are well informed of the project matters.

Contract Management

• To manage contract milestones (within the contract scope) while DSTA manage the contract and overall budget approved from the AOR.
• To liaise and coordinate with exiting/incoming contractors for efficient and expedient handover/takeover.

Specific Requirements

- Experience in IT audit is advantageous.

- Familiarity with IM8 or equivalent ICT policies is advantageous

Principal Engineer:

- Shall have at least 10 years of working experience in information technology.

Senior Engineer:

- Shall have at least 3 years of working experience in information technology.

Roles and Responsibilities:

· At least 10 - 15 years of relevant work experience.

· Strong experience in Banking Financial Services industry in APAC

· Good understanding of the regions banking landscape, buying preferences and patterns and technology trends.

· Strong track record of hunting new business, develop a strong pipeline and ensure repeat business within the account.

· Good understanding of Enterprise Services, Technology and Solutions

· Professional communication skills and ability to interact with the CXOs and senior managers.

· Strong organization, presentation and negotiation skills.

· Good Skills and experience in Pricing, negotiations, contracting and closing

· Need to be a hustler with ability to thrive and be successful in a competitive marketplace.

· Innovative mindset to propose new ideas and solutions.

· A Bachelor degree with relevant post graduate/professional qualification is desirable

· Strong skills with Excel, Word and PowerPoint is a must.

. Experience in Horizontal Sales

IT Project / Operations Manager, Airport Systems
We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT
operations excellence for our airport. The candidate will be responsible for requirements analysis,
technical assessment, project management, solution deployment, operation management of Airport IT
solutions and IT Managed Services.
The candidate will be expected to perform the following roles & responsibilities:
• Work closely with various airport stakeholders, both internal and external, to gather user
requirements and deliver solutions to the users.
• Work with internal technical teams and vendors to propose overall technical solutions and key
performance indicators to measure success.
• Perform proper project and change management to ensure delivered solutions meet technical,
functional, performance, and business requirements.
• Manage 24/7 operations, maintenance, compliance, and renewal of our Airport IT systems to
support operations of the airport. Candidates who are cognisant with industry best practices are
preferred.
• Perform, review, and enhance business and IT processes as part of the continuous improvement
effort

Requirements:

• An accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.
• Certifications in IT Service Management (ITSM) and IT Project Management will be preferred.
• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus.
• Minimum two years of work experience in the related technical domains and industry.
• Strong analytical and project management skills.
• Good communication, verbal, written, and presentation skills to effectively describe and demonstrate proposed solutions to internal and external parties.
• Strong team spirit and sense of responsibility, good at discovering and solving problems.
• Self-motivated

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as VP - Business Command Center - Major Incident Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The Business Command Center Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Job Summary: The Applications Support Senior Manager within the ICG Business Command Center (BCC) / Cyber BCC will be responsible for providing a business centric ICG Cyber event response. In addition the individual will be responsible for managing
Major Incidents and contributing to stability initiatives driven by ICG Production Support, Product Management.

Job Description:

The Business Command Center (BCC) supports the Citi Trade and Treasury Solutions (TTS) and Markets & Securities Services (Investor Services, Issuer Services and Direct Custody & Clearing) business organizations globally. The BCC provides centralized command and control functionality associated with incident and problem support, ensuring continuous improvement of the quality of our service offerings. The group is responsible for enhancing business, operational, and support processes by ensuring transparency, consistent severity and impact assessment, rapid resource engagement, appropriate escalation, and timely communication during outages. Global Business Command Center (BCC) responsibilities include, but are not limited to: Cyber Event/Incident response in co-ordination with the InfoSec, Business and Technology partners.

• Support remediation of Level 0 GEM/Vulnerabilities across the ICG app/infra landscape.
• Support SWIFT Network Security Alert process
• Participate and support Regional/Global/EMT/PS organization level Table Top exercises
• Work with Regional Cyber BCC Leads from other geographic locations to build a strong partnership and year round focus on Cyber
• SWAT-BCC preparedness.

Major Incident Management:

• Facilitate the coordination, communication and escalation of incidents impacting the delivery of TTS and Securities Services to the client
• Serve as a liaison between the Business and Technology teams, promoting rapid escalation of incidents or market events, lending a business perspective to remediation options, and translating technical details into laymen’s terms.
• Monitor ServiceNow dashboard and incident metrics
• Use knowledge and experience, applicable to the incident, to determine the appropriate assessment of impact, severity, and ownership
• Use management and/or leadership skills to ensure the incident recovery team is properly organized, managed, and effectively communicating throughout the life of the incident
• Manage and drive incidents to successful completion and ensure overall Incident management goals and milestones are met
• Review all Incident Management Status and Metrics Reports for accuracy, consistency and timeliness
• Project management and readiness of initiatives related to TTS and Securities Services stability and safety & soundness
• Contribute to effort to develop broad quality analytics to be used by senior leaders in forming quality strategy globally.

Job Skills / Qualifications:

• Proven leadership Experience in Financial Services, especially Cash Management, Transactional Banking and Trade Operations is a must
• Incident/Crisis management experience including: Ownership, Classification and initial support, Escalation/Notification Business Impact Analysis, Resolution Tracking
• Excellent written and verbal communication skills required to influence and negotiate with senior leaders across functions (may be required to communicate with external parties)
• Strong trouble shooting/problem solving skills
• Understanding of Project Management standards
• Experience working with global, multi-region initiatives, projects and teams, including large matrix organizations
• Ability to influence partners and drive cross-functional work reaching optimal solutions to complex problems.
• Attention to detail, comprehensiveness of content and ability to see multiple assignments to completion under aggressive deadlines
• Flexibility to support global time zones, including some on-call weekend support
• Strong client focus
• Strong interpersonal skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Education:

• BA/BS with 10+ years relevant work experience
• 3 + years people management or leadership experience in Trade & Treasury or Securities Services, Business,
• Operations, Technology and/or Client Service
• Strong MS Office - Excel, Word, Power Point. Excel, Teams, SharePoint, Visio skills are a must.
• Ability to work independently, ability to multi-task and drive multiple assignments to completion.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei