About the Job

Customer service Manager: Sales and marketing - Refers to the assistance and support provided to customers before, during, and after their purchase or interaction with a company's products or services. It involves addressing customer inquiries, resolving problems or issues, and ensuring customer satisfaction. As a Agile Service Manager participant, the primary goal will be to build positive relationships with customers, enhance their overall experience, and maintain their loyalty to the business with respect to the sales and marketing responsibilities in Customer Service roles organization the aim is to promote and sell products or services to customers. While your sales activity will be primarily focuses on the tracking and execution of inquiries logging and closure, Generation of RFQ and follow up for PO for our products and services, to facilitate the process of selling. While the marketing encompasses a broader set of activities that create awareness, generate leads, and facilitate sales conversions, and monitor the KPI’s of the sales and marketing group for world wide activities.

Duties and Responsibilities

• Responding to customer inquiries: Addressing customer questions, concerns, and requests promptly and effectively through various communication channels such as phone, email, live chat, or in-person.
• Problem-solving: Identifying and resolving customer issues, complaints, or technical difficulties in a courteous and efficient manner, aiming to exceed customer expectations.
• Providing product or service information: Offering detailed and accurate information about products or services to help customers make informed purchasing decisions.
• Handling transactions: Assisting customers with purchases, refunds, exchanges, or any other financial transactions, ensuring accuracy and security
• Maintaining customer records: Updating and managing customer databases or CRM systems to keep track of customer interactions, preferences, and history for personalized service. Familiar with CRM software, Odoo, Sales Force or applicable systems.
• Managing customer feedback: Actively seeking and collecting customer feedback, both positive and negative, and using it to improve products, services, or processes.
• Escalating complex issues: Identifying situations that require higher-level support or specialized knowledge and escalating them to appropriate departments or supervisors.
• Maintaining the company forecasts to the AOP, providing revenue reporting and information weekly, monthly quarterly. Work with the VP on the success models, presentations, sales analysis and variance to sales as and when required.
• Market research and analysis: Conducting research to understand target markets, customer needs, competitors, and industry trends to identify opportunities and inform sales and marketing strategies.

GROUP ACTIVITY

• Lead generation: Collaborating with the sale teams, and distributors towards and executing strategies to attract potential customers and generate qualified leads through various channels such as advertising, content marketing, social media, events, and referrals.
• Product/service promotion: Supporting marketing campaigns, messaging, and materials (e.g., advertisements, brochures, websites) to effectively communicate the value proposition and benefits of products or services.
• Supporting Sales presentations and learning negotiation skills and practices: Engaging with potential customers, delivering persuasive sales presentations, addressing objections, and negotiating terms to close deals and achieve sales targets.
• Relationship building: Building and maintaining relationships with customers, partners, distributors, or other stakeholders to foster long-term loyalty and repeat business.
• Sales forecasting and planning: Analyzing sales data, market trends, and customer insights to forecast future sales, set targets, and develop sales strategies and plans.
• Customer relationship management (CRM): Utilizing CRM systems to track customer interactions, manage leads, and optimize sales and marketing efforts.
• Collaboration with other departments: Collaborating with product development for customer sample support, and other internal teams to gather insights, align strategies, and ensure a seamless customer experience.

Tactical and Indirect Responsibilities:

• Support the sales team in quote to customers & help follow up on status & close orders
• Order entry and acknowledgement
• Work with internal team to support sample requests. Follow up with customers on status of samples, and work with the sales team to convert them into orders
• Work with production, planning and control to schedule shipment. Work with customer & internal teams to pull in where necessary
• Support the sales team on weekly reports and updates. Prepare material for the weekly revenue calls, as well as funnel reports
• Help the sales & Marketing VP with price book updates, and in maintaining price book and the distribution of price books to channel partners.
• Support the team in organizing trade shows

Qualification Guidelines

Minimum Education

• Degree or Diploma in Engineering or equivalent

Minimum Experience

• 8 years work experience in a similar role
• Strong focus on building customer relationships, and proven ability to support sales team to grow business
• Experience in the Semiconductor industry is a must

Overview: The Healthcare Operations Manager is responsible for managing the operational aspects of healthcare facilities or organizations.

Key Responsibilities:

1. Strategic Planning: Manage the operational strategies aligned with the overall healthcare organization's goals. Collaborate with executive leadership to ensure operational plans support the long-term vision of the healthcare facility.

2. Process Optimization:Identify and implement process improvement initiatives to enhance the efficiency of healthcare operations.

3. Resource Management: Manage and ensure that the allocation and utilization of resources, including staff, budget, and equipment, ensure optimal efficiency and effectiveness.

4. Quality Assurance: Assist in implementing quality assurance programs to ensure the delivery of high-quality patient care.

5. Team Leadership: Provide leadership and guidance to operational teams, fostering a positive and collaborative work environment. Assist in conducting regular performance evaluations, provide feedback.

6. Interdepartmental Collaboration: Collaborate with other departments, including clinical and administrative teams, to enhance communication and coordination of care.

7. Emergency Preparedness: Assist in managing the emergency preparedness plans to ensure the healthcare facility can respond effectively to crises or disasters.

Qualifications:

• Degree in healthcare administration, or a related field.
• Preferably with experience in healthcare industry
• Knowledge of healthcare regulations, accreditation standards, and industry best practices.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to adapt to a dynamic healthcare environment and drive positive change.

Sales Manager

5 days, 8am to 6pm

Monthly salary $4000 - $6200 + Commission paid half yearly

Location : 54 Serangoon North Ave


Responsibilities:
• Manage pre and post-sales account activities, including handling sales inquiries and preparing quotations
• Develop and implement sales strategies to achieve revenue, margin, and market share targets
• Deliver exceptional customer service to foster long-term relationships with clients
• Coordinate with suppliers to ensure timely product delivery and updates
• Identify suitable suppliers and act as their representative in Singapore if necessary
• Ability to travel to South East Asia/China/Middle East/Africa

Requirements:
• Diploma in Telecommunications, Electronics Engineering, or related field
• Minimum 5 years of regional experience, with at least 2 years in sales account management and distributor/agent management
• Strong team player with excellent communication and presentation abilities
• Experience in VSAT or RF preferred

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Regional Finance Manager that combines Business Partnering, Financial Planning & Analysis and Controlling and to support the APAC Commercial team. The position will be based in Singapore and will report into the APAC Regional Finance Head.

The role will be responsible for:

Business Partnership and Performance controlling

• Achieve financial targets with business partner(s) by analyzing financial results; providing insights and ensuring compliance and integrity
• Tracking KPIs
• Monitor Countries performance in target fulfillment
• Challenge the teams on the current ways of working and aim to achieve increase in efficiency and profitability
• Coordinate together with the APAC Regional Finance Head the Annual Budget and the Quarterly Forecasts
• Review Business cases for investments or M&A activities.

Management Reporting

• Develop reports to support closing process, variance analysis, forecasting & budgeting of Revenue, Gross Margin, SG&A Expenses and other metrics
• Review the monthly performance of the markets and the Region as a whole
• Collaborate with the Corporate Finance team on various initiatives or analytics
• Monthly standard reporting and ad-hoc analytics for both Wholesale and Retail
• Key contributor on the preparation of presentations to Group Management.

The successful candidate will be an experienced Finance professional with strong expertise in Business Partnering and Financial Controlling, preferably working in large global organizations. S/He will have strong communication skills to work with internal teams and major stakeholders within the corporate functions to resolve complex issues.

What you bring

Experience

• Bachelor Degree in Finance, Accountancy Business Management or any other related field
• Minimum 5 years of relevant finance experience in business partnering and controlling
• P&L management experience with strong business acumen and attention to details
• Strong interpersonal and communication skills to work and build relationships with internal stakeholders
• Proven capability to present and simplify solutions to complex issues to stakeholders
• Proficient in excel and prior experience with databases is a must.

Personal competencies

• A people-oriented person who is always looking for solutions and bringing quality improvements, with a “can-do” attitude
• Provide innovative thinking and strategies which includes analyzing market consumer trends in order to develop disruptive approaches to the business
• Excellent interpersonal and intercultural skills working with global stakeholders
• Display strong communication and stakeholder management skills to work with people across all levels and seniority
• A creative and innovative individual to drive and bring new ideas to the team.

For quicker response, you may choose to apply via the link: https://careersapac.wsa.com/jobs/3628478-regional-finance-manager-apac

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Job Description & Requirements

• Accounting Related
• Daily input of payables and receivables into accounting system
• Accountable for proper and timely completion of full set of accounts, and reconciliation schedules, preparation of monthly group management report, forecasting and consolidation report
• Verify rates with Sales before processing payment to vendors
• Generate invoices for customer billing
• Prepare AR/AP report and follow up outstanding payments
• Coordinate and liaise with external parties (external auditors, Tax agents, banks, government authorities where required)
• Overseeing & reviewing monthly reconciliation and settlement of intercompany transactions
• Preparation of annual budget for holding company compilations of country budgets
• Manage the annual audit report process, liaise with auditors for the region
• Logistics or Shipping knowledge/background preferred
• Must be service oriented & resourceful
• Good team player with proactive attitude
• Good organisation skills
• Must be able to multi-task & work under pressure
• Minimum Degree in Accountancy or other relevant certifications/qualifications
• Minimum 3 years of relevant working experience

Responsibilities

• Manage and oversee daily operations and ensure compliance with operations standards and procedures.
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Train new and current employees on proper customer service practices and ensure teamwork

Requirements

• Must have experiences in management of F&B restaurant experience
• Able to motivate employees to work as a team
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

Job Purpose:

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.
• Development and implementation of sales enablement programs for Tech Data and partners.
• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.
• Development and implementation of marketing programs to support product group objectives.
• Creation of joint initiatives with our vendor and business partners.
• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group.
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Be the advocate and leader for the relevant product groups in Tech Data and be the advocate and leader for Tech Data within the relevant vendor community.
• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.
• Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team.
• Provide an appropriate example of leadership, by way of behaviours, to the wider organization.
• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution
• Minimum education level required is a Bachelor’s Degree
• Appropriate vendor product sales certifications
• Strong leadership attributes
• Self-starter
• Results focused
• Sound business acumen
• Ability to work with little direction
• Capacity to lead vertial teams
• Influence business outcomes without having direct control

Job Description - Liaison with Field Ops Managing International Air Linehaul; Strategic Network Alliances; Business Planning; Air Network Project Management; ULD Planning & Management; Operations Research

Manager: Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management.

Education: Bachelor's Degree or equivalent in Industrial Engineering, Computer Science or related field
Experience: Five (5) years of relevant work experience

We are currently working with a fast-expanding food manufacturer who is looking to hire a Business Development Manager to be based in Singapore.

If you have at least 5 years of sales experience within the Food/ Ingredients industry, and have a strong network of customers/ suppliers within Asia, this role could be for you!

RESPONSIBILITIES:

1. Market Research and Client Procurement for Food Ingredients:

• Market Research: Conduct a thorough market analysis to identify potential clients interested in purchasing food ingredients.
  Utilize industry reports, surveys, and consumer trends to understand the current landscape.
• Client Procurement: Develop a targeted outreach strategy to connect with potential clients.
  Utilize social media, industry events, and networking to reach out and create relationships.

2. Brand Partnerships for Contract Manufacturing:

• Identify Potential Partners: Research and identify companies that align with your values and objectives for contract manufacturing collaborations.
  Evaluate their manufacturing capabilities, reputation, and sustainability practices.
• Negotiation and Collaboration: Reach out to potential partners, initiate discussions, and negotiate terms.
  Draft clear contracts outlining expectations, quality standards, and delivery schedules.

3. Corporate Clients for Contract Production:

• Network and Outreach: Leverage industry connections and network with corporate clients seeking contract production of food ingredients.
  Showcase the benefits of your services in terms of quality, sustainability, and cost-effectiveness.

4. Investment Team Contribution:

• Focus on Food Ingredients: Stay updated on the latest developments in the food ingredients market.
  Provide insights to the investment team on potential investment opportunities in the sector.
• Due Diligence: Conduct thorough due diligence on potential investments, assessing both short-term and long-term prospects.

5. Data Analysis and Reporting:

• Data Analysis: Collect relevant data on market trends, competitor performance, and consumer preferences.
  Utilize analytical tools to interpret the data and derive meaningful insights.
• Report Preparation: Prepare comprehensive reports detailing the business and financial viability of alternative opportunities.
  Provide clear recommendations to the management based on the analysis.

6. Feedback Gathering and Competitor Analysis:

• Market Feedback: Establish channels for gathering feedback from clients and the market.
  Use feedback to make continuous improvements to products and services.
• Competitor Analysis: Monitor competitors' activities and market positioning.
  Offer insights to the business lines for strategic decision-making.

7. Client Presentations and Strategy Formulation:

• Presentation Skills: Develop compelling presentations showcasing our products, contract manufacturing capabilities, and investment opportunities.
• Strategic Planning: Formulate strategies for approaching clients and explore new business opportunities within the region.

8. Sales Strategy and Process Optimization:

• Sales Strategy: Identify trends in the market and develop innovative ideas to enhance sales strategies.
  Implement strategies that align with organizational goals.
• Process Optimization: Continuously analyze results and implement improvements to optimize overall processes.
  Ensure that sales and production processes are efficient and aligned with business objectives.
  

REQUIREMENTS:

• Hold a Bachelor’s Degree in Business or a related field.
• Demonstrate a background in the Food industry
• Working with Food Ingredients will be an added advantage.
• Proficient and adaptable in preparing PowerPoint presentations.
• Exhibit outstanding communication skills, enabling effective interaction both internally and with external organizations.
• Prior experience in sales and marketing is highly encouraged.

Overview:

• Plan and implement appropriate tenancy mix
• Ensure optimal occupancy and revenue
• Formulate and implement leasing/marketing strategies
• Plan for upcoming AEI work

Responsibilities

• Manage existing tenancies, identify prospects and secure new tenancies
• Review lease proposals and put forth recommendations
• Establish and build networking channels with tenants and agents to achieve maximum occupancy
• Monitor tenants’ sales performance and work with tenants to improve revenue
• Establish and maintain good landlord-tenant relationships
• Supervise and lead junior leasing personnel
• Oversee and follow up on tenancy-related matters
• Check and review tenancy documentations
• Prepare proposals, budgets and monthly reports
• Follow up on rental and electricity arrears

Requirements

• Degree in Estate Management / Business / Marketing or equivalent
• Minimum 5 years’ relevant experience, preferably in a retail mall
• Good grasp of retail market trend and well-versed in retail leasing procedures
• Responsible, meticulous and able to communicate with people at all levels
• Able to multi-task efficiently and work in a fast- paced environment
• Possess good attitude, drive and resilience to meet job challenges
• Self-motivated and achievement driven
• Problem solver with good leadership skill
• Strong in both oral and written communication

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Duties and Responsibilities:

• Oversee and manage assigned outlets for its operational and manpower planning.
• Complete intensive operational training at designated outlets within specific timeline., with shift requried.
• Assist management to establish and develop operating policies, systems, processes to accommodate and support the rapid growth of the organization.
• Monitor and responsible for sales performance of respective outlets.
• Attend regular meetings to solve various operational issues for growth sustainability.
• Conduct Outlet Examination and Training regularly for staff development and/or promotion.
• Involve in investigation of issues relating to customer complain (Service and Product Quality).
• Review the performance of Store Managers and outlet employees, and provide corrective action for improvement if necessary.
• Responsible for monitoring and managing the outlets expenses and inventory usage if necessary.
• Develop, motivate and retain subordinates, especially the high performers, to help them achieve and excel in the required quality and productivity target set.
• Support outlet operations when there is shortage of mannpower.
• Take on operations related projects such as new product testing, supplier/vendor management, POS Machine Training and other projects that aid business development.
• Perform related duties/tasks as required.

Requirements:

• Candidate must possess at least a Diploma in any field.
• At least 3 years of experience in management position in Beverages or F&B chain industry.
• An intensive training at outlet to understand the SOP is required for this position.
• With passion in working in F&B industry and its operational processes.
• Able to work on weekends and public holidays.
• Adaptive to fast paced environment, resilient to changes and willing to accept new challenges.
• Able to work independently and in a team.
• Service oriented, good time management with ability to handle various projects simultaneously.
• Excellent interpersonal skills with the ability to communicate with all level of employees.
• Proficient in Microsoft Words / Excel / Power Point.
• Able to commence immediately or within short notice will be an added advantage.
• We regret to inform that only shortlisted candidates will be notified.

• Lead and supervise a team of Customer Care Specialists
• Establish performance objectives, offer feedback, and conduct performance evaluations
• Periodically assess the team's knowledge of the latest products
• Foster a collaborative and positive workplace atmosphere
• Provide outstanding customer service
• Develop and implement customer care processes and policies, continually reviewing them for enhanced productivity
• Address customer complaints and inquiries promptly and professionally
• Monitor and evaluate customer response times and service quality
• Generate performance reports in Zendesk and 3CX to track team effectiveness
• Enhance processes and procedures
• Demonstrate the ability to consistently identify opportunities for improvement and implement them
• Recommend new initiatives to management for efficiency enhancement or cost optimization

Interested candidate who wish to apply for this position, please send in your resume to [email protected].

Wecruit Pte Ltd

EA License No. 20C0270

This role involves a blend of technical expertise, customer service, and sales support, ensuring optimal use of our ITCH operations.

Key Responsibilities:

- Client Support: Assist clients in understanding and utilizing data from ITCH operations.

- Address any queries or issues, ensuring a high level of customer satisfaction.

- Optimization of ITCH Operations: Guide clients in enhancing the efficiency and effectiveness of ITCH operations.

- Claims and Warranty Assistance: Provide support in the event of claims and manage warranty-related issues.

- Technical Demonstrations: Conduct on-site demonstrations of equipment for crew members when ships are in port.

- Onboard Trials: Join ships on voyages to demonstrate the ITCH system in action, showcasing its features and benefits.

- Sales Support: To assist the regional sales director and colleagues with sales-related activities to drive regional growth, when not engaged in the above activities.

Qualifications:

- At least 1 to 2 years in operational roles within Maritime / Shipping industries. Ex ship-cadets are welcome to apply.

- Professional technical maritime certificates, or Diploma in Marine Engineering.

- Technical proficiency, with the ability to understand and operate equipment.

- Strong problem-solving and customer service skills.Willingness to travel, including joining ships for voyages.

- Good communication and presentation skills.

- Collaborative mindset, able to work closely with the sales team.

- Benefits:Opportunity to be a part of a dynamic and innovative team.

- Exposure to diverse regions and maritime operations.

- Competitive salary and benefits package.

Employment Type
Full-time

Edit job description

• Assist the contract manager to develop and implement procedures for contract management and administration in compliance with Company policy and procedures.
• Assist to negotiate and evaluate contractual terms, subcontractor agreement, pricing change orders and final settlements with clients, consultants, and subcontractors.
• Assist to manage the contractual aspects of all projects, making sure it is on schedule and within budget.
• Support to ensuring that the Company have a constant stream of projects and maximizing the Company’s resources and capabilities.
• Monitor contractual records and documentation such as correspondences, contractual changes, status reports and other documents for on-going projects. And develop costing and contracts database.
• Provide guidance on contractual matters to project managers or other project staffs through training of new project managers and other employees in contracting practices and procedures and communicating contract details to all concerned parties to provide contract visibility and awareness
• Support to identify areas of recurrent issues during tender preparation and develop solutions in resolving these issues and recognise variation to contract that will impact profitability of project and seek early resolution.
• Assist the contract manager to prepare and develop tender write-up and consolidate documents for tender, ensuring submission is within tender deadline.
• Monitor and ensure early closure of final account for the projects
• Plan and monitor the award of the subcontract to avoid project program from being affected.
• Maintain and contribute to the effectiveness of Integrated Management System
• Perform other duties assigned by Contracts Manager and the Management.

The position is required to provide on-site Project management as part of Supply Chain Financing IT team. The project manager manage project related to IT platform (Connexis Supply Chain) to support business growth, to improve service to clients, and to improve bank operational efficiency.

The position is required to participate and contribute in all phases planning, requirement, design, testing and implementation of global scope projects planned in Connexis Supply Chain Roadmap.

Location: Singapore

Contract Duration: 1 year (renewable subjected to performance)

Business Line: Supply Chain Financing

Direct Responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality.
• Oversee and drive projects from initiation to post implementation support following SDLC and Agile
• Bring the project teams together and collaborate closely to deliver the project/release.
• Communication and status reporting to stakeholders and senior management.
• Manage change requests.
• Working on regular basis with vendor.
• Enforce the Bank’s project management policies and procedures.
• Clarity

1. Baselining
2. Project Cards
3. Tracking of Actuals
4. Risk Monitoring

Contributing Responsibilities

• Contributes towards the end-to-end techno-functional solutioning for these new products
• Contributes towards controlling defect leakage and quality improvement initiatives

TECHNICAL

• Project Planning & Tracking.
• Risk & Issue Management.
• Stakeholder & Escalation Management.
• Methodical & Process oriented.
• Strong inter-personal and Issue Management skills.
• High-level knowledge and working experience in Unix based OS (Linux/AIX/Solaris)
• High-level knowledge and working experience in any RDBMS based Database (Oracle/MSSQL/DB2)
• Good understanding and knowledge of key web technologies in high level
• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates)
• High-level understanding of Web services and APIs

Responsibilities:

• Oversee daily operations of the laboratory, and conduct scientific analyses of the precious metals content.
• Oversee the setup of laboratories.
• Maintain hygienic procedures of the laboratory.
• In-charge with ensuring the maintenance analytical and laboratory equipment.
• Provide team members instructions on preparation of conducting test precious metals.
• Establish the company's standard operating procedures for analysis and testing.
• Oversee the development of testing and analytical techniques for the testing and refining of gold and silver.
• Work closely with the business team and other team members.
• Taking part in the hiring process and retaining of lab staffs.

Requirements:

• Degree in Chemistry or equivalent.
• At least 5 years of experience in laboratory management.
• Prior experience with ICP & XRF and at least 3 years of experience performing ICP & XRF.
• Have expertise in gold and silver detection and recovery and refining technology is advantageous.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities

• Be responsible for development, management, and optimisation of all paid media such as paid search, programmatic, native advertising, and paid social campaigns
• Implementation of A/B testing tactics to maximise the impact of paid performance activity
• Performing keyword and audience-specific analyses and helping to optimise to the most efficient targeting combinations
• Familiar with Google creative studio to run and implement multiple creatives for a single campaign
• Work with media agency to generate new paid search campaigns, ad groups and develop keyword lists
• Leverage insights from analytics platform to make changes to paid search campaigns
• Generate weekly reporting and recommend optimisations required
• Maintain records of creative assets and internal documents that track proposals and campaign execution
• Manage campaign budgets and administration of invoices
• Work closely with the wider digital team and Product Managers

Job Requirements

• Bachelor’s degree with minimum four to five years of experience working in Marketing, A&P, Marketing Communications in Tourism/Hospitality industry
• Strong working knowledge in paid media, channels including paid search, paid social and display. Hands on experience in these areas alongside managing platforms
• Google Ads, Display and Search accreditation and experience will be an advantage
• Good with Microsoft Excel and PowerPoint
• An active interest in everything digital and industry trends
• Good pulse on new media trends especially the fast-evolving digital and social media
• Strong proficiency in written and spoken English language
• Excellent written and oral communication, presentation and interpersonal skills
• Strong negotiation and people skills

Our Client is looking for an IT Manager with experience managing integration between systems like to shipping systems (being upgraded), SAP, etc, and system migration initiatives to drive end-to-end delivery.

Key Requirements

• Good understanding of systems and their integration points.
• End to end system project management experience
• Experience managing resources, budgets, risk escalation
• Experience managing changes pertaining to projects
• PMP, CITPM, CISSP Certification an advantage

Job Description:

We are seeking a talented and experienced Animation Manager to join our team and lead the animation efforts for our upcoming projects. As the Animation Manager, you will be responsible for overseeing the animation team and ensuring the highest quality of animation production from concept to completion.

Responsibilities:

• Lead and inspire a team of animators to create high-quality animations that meet the artistic vision and technical requirements of the project.
• Collaborate closely with the game design, art, and programming teams to integrate animations seamlessly into the gameplay experience.
• Develop and maintain animation pipelines, tools, and workflows to optimize efficiency and ensure consistent quality across projects.
• Provide artistic direction, feedback, and mentorship to animators to foster their growth and development.
• Manage animation schedules, budgets, and resources to meet project milestones and deadlines.
• Stay up-to-date with industry trends, techniques, and technologies to continuously improve animation processes and quality.

Requirements:

• Extensive experience in animation production for video games, including previous roles as a Lead Animator or Animation Manager.
• Strong artistic and technical skills in character animation, including a solid understanding of animation principles, timing, and weight.
• Proficiency in industry-standard animation software such as Maya, Blender, or 3ds Max.
• Excellent communication and leadership skills with the ability to effectively collaborate with multidisciplinary teams.
• A passion for storytelling and gameplay with a keen eye for detail and quality.
• Experience managing animation pipelines and workflows in a game development environment.
• Strong problem-solving abilities and a proactive approach to addressing technical and creative challenges.
• A portfolio demonstrating a range of animation work and leadership experience in game development.

About the team you are joining

Reporting to the Regional Head of Sales Asia Pacific, the (Senior) Manager Industry Solutions – Training will be responsible for selling and promoting IATA training products/services to defined customer categories and prospects. They will be accountable for achieving the revenue targets and developing new business opportunities for the sales pipeline. In addition, they are the regional product specialist for IATA training.

What your day would be like

• Plan and execute sales activities for IATA Training products in coordination with the Regional Head of Sales Asia Pacific, meeting the revenue target(s) and acquiring new customers. This will include account management, securing extensions of existing deals/renewals, and up-/cross-selling with existing customers. Adjust as necessary with a changing environment.
• Identify new markets, segments, opportunities, and customers to continuously grow the business, including lead conversion during campaigns.
• Work closely with Marketing and other sales channels on lead conversion during sales campaigns.
• Ensure application of the chosen sales methodology and techniques (currently Sandler) and usage of corporate tools.
• Lead and direct customer engagement and negotiations as required.
• Work closely with local offices to improve local commercial performance.
• As a Regional Product Expert, develop and maintain subject matter expertise in IATA Training, reducing the need for product manager involvement in the sales process.
• Represent IATA and its P&S in the region and with regional external stakeholders, actively contributing to targeted customer satisfaction levels with IATA P&S.
• Monitor the market, selected customer profiles, competition trends and behaviors on behalf of the Regional Head and/or for own target category and prepare sales plan for own target category as part of the regional sales plan.
• Ensure timely and accurate reporting, and up to date status of sales pipeline.
• Successfully collaborate with regional colleagues and head office Lines of Business (LOBs), Product Managers (PMs), and support functions.
• Provide feedback on pricing, product, functionalities to LOBs and PMs, contribute to product roadmaps and new product development (NPD).
• Support OTC and Customer Service activities where needed.
• Monitor commercial debts and achieve targeted bad debt levels.
• Any other tasks as requested by the Regional Head of Commercial.

We would love to hear from you if

• You have a university degree in business administration, marketing, economics or another relevant discipline;
• Minimum 5 years' experience in an international commercial or sales function;
• Proven ability to work in a sales team and to achieve targets within a highly dynamic sales environment;
• Strong interpersonal skills, ability to build sustainable relationships with stakeholders;
• Ability to absorb skills, techniques, attitudes, and behaviours that are required to execute the job according to our chosen sales methodology;
• Aviation industry background is desired but not required;
• Excellent PC skills, particularity with MS Office Programs (Word, Excel, Power Point, Outlook, Teams) and MS Project as well as familiarity with databases and a CRM tool such as Salesforce;
• Ability to, at least partially, work from home and in a virtual team environment;
• Excellent oral and written communication skills in English; knowledge of additional languages would be an asset.

Responsibilities

• Plan, coordinate and prepare implementation strategies to meet key project milestones such as delivery, tests and payment milestones

• Develop Project Management Plans including risk management plan to ensure effective project management and delivery

• Ensure that all projects and products are delivered with the required quality and that appropriate levels of testing and technical governance is carried out in accordance with internal standards and contractual requirements.

• Manage and Forecast project financials to ensure profitability of projects.

• Lead and manage project team members, subcontractors and vendors to deliver project on schedule and cost while meeting project requirements.

• Responsible for vendor management including procurement management, contract management to ensure purchase orders and contract terms and conditions are aligned with our obligations to customers and to mitigate any gaps in a prudent manner

• Initiate, organise and attend project meetings with customers and to ensure project teams are kept fully informed about project progress, tasks, action plan and deadlines

• Anticipate, manage and resolve issues, risks, dependencies and impediments that may impact on successful project delivery

• Ensure that project progress is reported in an accurate and timely manner to all stakeholders and project teams

• Effective stakeholder management to set the right expectations throughout the project

• Keep abreast of relevant technological developments in order to improve and stay effective in the role

• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor’s Degree in Engineering (Computer / Telecommunication), Computer Science / Information Technology or equivalent

• More than 7 years of experience in Project Management of large scale projects with good technical knowledge in Microsoft Dynamics CRM/AX, .Net, Java, J2EE, Application Servers, Databases, etc. are preferred.

• Customer-oriented and a team player with the ability to effectively lead and motivate team members towards common objectives

• A self-starter and ability to work under pressure and tight schedule with a positive and proactive attitude to anticipate challenges and resolves issues

• Strong competency and experience in managing and motivating multi-disciplinary teams

• Proficient with Microsoft Project or other project management reporting tools

• Certifications in Project Management such as PMP and CITPM is preferred

• Certification in Agile such as Scrum master or PMI Agile is preferred

• Effective communications and presentation skills, both written and oral

Licence No: 12C6060

Responsibilities:

Factory Management:

• Oversee day-to-day operations of the manufacturing facility, ensuring smooth production processes.
• Manage and maintain equipment, addressing issues promptly to minimize downtime.
• Implement and uphold safety and quality standards in the factory.
• Facilitate effective communication and integration within a culturally diverse workforce.

Project Management:

• Participate in planning and execution of event projects undertaken by the company.
• Collaborate with cross-functional teams to ensure projects are completed on time and within budget.
• Monitor project progress, identifying and mitigating potential risks.
• Lead and motivate a diverse team of workers to achieve operational and project goals.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular performance reviews and provide constructive feedback.

Requirements:

• Relevant education not mandatory.
• Proven experience in factory management, events management or foreign workers management is a bonus.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Effective communication skills, with the ability to convey complex ideas to diverse audiences.

If this role is suitable for you, we encourage you to submit your application. Join our team and contribute to the success of our production and events endeavors.

The focus of this role is to work in conjunction with the ASEAN Senior Productivity Manager to drive Productivity in ASEAN region working closely with the finance team and business stakeholders in various countries in identifying, prioritizing and partnering with country and global team enabling the delivery of Productivity targets.

Responsibilities:

Forecasting and Budgeting
• Assist ASEAN Senior Productivity Manager in the development of the forecast, plan and other global financial requirements.
• Work closely with finance and related business stakeholders in the preparation of the periodic (monthly, quarterly, annual) forecasts and for identifying and analyzing trends.
• Liaise with ASEAN countries to develop their quarterly forecasts and annual plan.
Monthly Reporting
• Work closely with finance and related business stakeholders in the preparation of the month end closing in Anaplan.
• Prepare monthly reporting decks for review with countries.
• Review various cost lines of the P&L benchmarking them among countries and regions to find opportunities of improvement.

Requirements:

• Bachelor’s Degree in Finance and/or Accounting from a recognized university.
• Minimum 5 years of professional experience, including experience in multi-national companies.

Responsibilities:

• Develop and implement marketing strategies for the assigned product portfolio
• Plan and implement online/ offline marketing campaigns
• Assist in product life cycle and product launches
• Update on consumer trends and market research on competitors to maintain industry competitiveness
• Plan and execute product events to boost company and brand awareness
• Assist in organizing product training programs/ workshops for product knowledge
• Ad hoc duties when assigned

Requirements:

• Bachelor Degree in Marketing or related disciplines.
• At least 5 years of marketing experience
• Prior working experience in Beauty, Personal Care or any other FMCG industry would be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities:

• Perform the full spectrum of HR activities and provide dedicated HR services and support including and not limiting to recruitment, on boarding and off boarding process, policy and procedure, compensation and benefits
• Maintain and upkeep confidential employee personal files
• Handle employees’ medical, workman injury compensation and group hospitalisation insurance and co-ordinate with company’s insurance broker on issues relating to insurance premiums, renewals, and claims
• Ensure timely submission of government and MOM-related surveys
• Ensure all HR administrative matters pertaining to employee employment, confirmation,transfer, cessations and government claims submissions etc are handled timely
• Administer all necessary grant applications
• Maintain Info-Tech Cloud HR System

Job Requirements:

• Degree in Human Resource Management
• Minimum 5 years of relevant working experience in Human Resource field in any industry
• Proficiency in the use of Microsoft Office
• Must be well versed with the Employment Act, industry trends and HR best practices
• Familiar with government legislations eg. MOM, CPF, Tax
• Analytical, pro-active and a team player
• Comprehensive HR experience, including a complete understanding of all hands-on exposure to the full mix of HR functions
• Excellent oral and written communication skills, including strong presentation skills