About:

Okratin is a part of the Deel Solutions offering, specialized in global consulting services. Our experts help our customers execute on global projects and are experienced in various domains, including software development, product management, data science, finance, marketing, business development and more.The role involves conducting competitive analysis of dealer/customer organizations in Southeast Asia and the Middle East to expand market share strategically. Driving performance improvement initiatives through training and consultation for the existing dealer/customer network. Helping to identify, develop, and train key dealer/customer personnel to optimize sales.

This person will also need to coordinate webinars/seminars to facilitate knowledge transfer within the dealer/customer network. The candidate must be well versed in how to support Dealer Recognition programs and resolve dealer/customer issues regarding sales and service. Candidates also need to be able to understand and review sales reports and consult with dealers/customers to forecast sales and profitability. Strong collaboration skills are a must as well, especially with the IT department on technology projects such as CRM maintenance.

Responsibilities:

• Conduct competitive analysis of dealer/customer organizations in Southeast Asia and the Middle East to expand market share strategically.
• Drive performance improvement initiatives through training and consultation for the existing dealer/customer network.
• Identify, develop, and train key dealer/customer personnel to optimize sales.
• Coordinate webinars/seminars to facilitate knowledge transfer within the dealer/customer network.
• Maximize dealer use of tools and programs to enhance customer experience and improve dealer performance.
• Manage identification, qualification, and selection of prospective dealers, presenting opportunities to management for approval.
• Support Dealer Recognition programs and resolve dealer/customer issues regarding sales and service.
• Monitor dealer/customer preferences to determine sales focus and provide necessary support.
• Review sales reports and consult with dealers/customers to forecast sales and profitability.
• Advise dealers on policies and operating procedures for functional business effectiveness.
• Represent at trade association meetings online to promote products and analyze international legislation to support the company's interests.
• Assess the marketing potential of new/existing dealer store locations and prioritize marketing expenses to support growth goals.
• Collaborate with the IT department on technology projects such as CRM maintenance.
  Experience & Qualifications:
• Minimum 3-5 years experience in territory management with a bachelor’s degree in any relevant field.
• A track record of several years in territory management or sales operations
• Strong collaboration skills
• Marketing background is essential
• Must have experience in conducting competitive analysis of dealer/customer organizations in Southeast Asia and the Middle East to expand market share strategically.
• Be able to drive performance improvement initiatives through training and consultation for the existing dealer/customer network.
• Experience in Identifying, developing, and training key dealer/customer personnel to optimize sales.

REQUIREMENTS

• More than 5 -10 years of relevant working experience, preferably in Beauty/Medical industry
• Proficient in MS Office Suite and experience in the use of application tracking systems
• Good understanding of the labour market and trend as well as local regulatory requirements such as Employment Act
• Strong team player with good communications and interpersonal skills
• Assertive and resourceful individual with great sense of initiative and high level of integrity
• Analytical, savvy with numbers, organized, process-driven, task-focused and have an eye for details
• Must be comfortable working in a fast paced, hands-on, growth-oriented work environment with tight timeline

JOBSCOPE

• Develop, lead, drive and be responsible for the management of human resource activities of the company encompassing change management, performance and talent management, learning & development, employee relations, employee engagement .
• Be the key point of contact for outlet Manager and Department Managers, work closely with them, provide strategic and operational functional support and guidance to them on managing and strategizing manpower resources, productivity, payroll cost and other people activities
• Plan, develop, roll out and update human resource strategy, policies and procedures as necessary, ensuring compliance with relevant statutory legislation and industry best practice.
• Champion change and drive continuous improvement within the hotel operations through human resource strategy, policies and procedures.
• Analyse and recommend the Company’s annual manpower budget in consultation with the department managers, and work closely with the Director and Department Managers to derive at the appropriate manpower plans to maintain optimum manpower cost, productivity, etc
• Drive Company’s annual training program planning in consultation with training & development team and monitor with learning & development team, employees’ learning and ensure that employees attend mandatory training programs, department SOP training and any other ad-hoc training programs
• Take charge of performance management activities of employees and provide feedback to management with regards to high potential employees, common training needs, promotion prospects, including timely management of poor performers who need support performance improvement and development
• Partner with director, Department Managers to retain and recruit talent by strategizing retention programmes and hiring needs with the Talent Acquisition team
• Work closely with the shared service and talent acquisition teams to ensure smooth HR operations, including timely and accurate sharing of information
• Contribute and lead human resource projects as necessary
• Any other suitable tasks as and when assigned by General Manager / Director of Human Resources.

OTHER INFO

• Location: Orchard
• Working days: Mon to Fri
• Working hours: 9.30am to 6.30pm

Manager, International Business Development, APAC

Our client from the QSR industry is looking for a regional Manager, International Business Development - APAC, to focus on Asia Pacific (ex-India sub-continent), reporting to the Senior Director, International Business Development. This role involves driving growth across APAC, identifying and securing new business partners, managing development processes, and focusing on both new market penetration and renewals with existing partners.

Roles and Responsibilities:

1. Adapt and implement strategies to build a pipeline of potential business partners and enhance company portfolio awareness. Utilize networks to drive pipeline and meet overall growth ambitions for both annual and long-range plans.
2. Evaluate new partners' business plans and ensure alignment with company goals. Work collaboratively with other functions and the regional market teams.
3. Prepare and present new business opportunities, ensuring compliance with development processes and due diligence.
4. Lead negotiations and coordinate with the regional market team, legal, finance, and other functional teams to align new business with the growth strategy.
5. Work closely with regional market teams to support existing business renewals and commit to growth, maintaining best practices.
6. Support commercial projects related to development team growth.
7. Actively participate in team initiatives and planning.
8. Document progress, create internal reports, and conduct presentations.
9. Create presentations and conduct presentations internally and for external audiences.

Requirements:

● Bachelor’s in Business Management, Real Estate, Finance, or related field. MBA preferred.

● 10 years of experience within international businesses, within development or sales roles, franchise, and licensing across any sector. Preferably F&B/QSR sectors.

● Results orientated, team player, thrives in a fast-paced environment.

● Strong interpersonal, commercial, and financial skills.

● Proficiency in managing multiple projects with the team and across the organization.

● Expertise in full Microsoft Office suite

● Experience in International business environments – required.

● Prior franchisee relationship experience – preferred.

● Willingness to travel up to 50%.

Responsibilities

· Support Production system of Life Asia and Integral Group

· Program enhancements/developments related to Life Asia and/or group 400 system.

· Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself.

· Liaise with Web Application Team on Front-end applications on inter-related projects.

· Perform system analysis, design, and system unit/integration testing.

· Prepare/update Technical Specifications and end user system job instructions documents.

· Liaise with external parties pertaining to system collaboration and system testing.

· Observe, maintain, and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set.

· Ensure quality deliverables, documentation and reporting for work assigned and performed.

· Sound experience in Life Insurance industry.

. At least 5 years hands-on coding experience in SMART 400 on AS400.

. Knowledge of both Life-400 and Group-400 will be an added advantage.

About:

Okratin is a part of the Deel Solutions offering, specialized in global consulting services. Our experts help our customers execute on global projects and are experienced in various domains, including software development, product management, data science, finance, marketing, business development and more.

This project aims to improve the organizations' fraud detection abilities as well as develop and implement a best in class risk strategy through advanced analytical and segmentation techniques.

Key Project Components

• Reporting: Build reports, dashboards for multiple risk metrics with actionable insights
• Forecasting: Build forecasting models for key risk metrics
• Threat Identification: Analyze threat intelligence, assess vulnerabilities, and monitor for anomalies
• Team Leadership and Management: Set objectives, mentor the team, allocate resources and assess performance

Project Success Metrics

• 360 Risk view providing 100% coverage across all products and risk verticals.
• Establishment of real time monitoring
• Development of standardized weekly/ monthly/ quarterly reports for MBRs / Risk Committees.

Responsibilities:

● Build timely and error-free reports and dashboards for various Risk metrics and share actionable insights.

● Develop and finetune forecasting models for key risk metrics like fraud chargebacks to enable management to make corrective decisions to stay within thresholds.

● Present regular risk reports to senior management, highlighting key indicators, trends, and recommended actions.

● Collaborate with cross-functional teams to integrate risk management into business processes and decision-making.

● Develop and apply mathematical or statistical theory using analytic tools (SAS, SQL, etc.) to collect, organize, interpret, and summarize numerical data sets from multiple sources to develop the best-of-class risk strategy in the industry through advanced analytical and segmentation techniques.

● Collaborate with internal and external stakeholders, providing timely and accurate information on risk-related matters.

● Stay updated on industry best practices and emerging trends in fraud detection to enhance the company's fraud prevention capabilities proactively.

● Build and manage a team of risk analysts.

Experience & Qualifications:

• 10+ years of deep expertise in driving risk management strategies and analytics within Banking and Financial Services.
• Track record of leveraging advanced analytics, machine learning, and statistical models to identify, assess, and mitigate risks, ensuring alignment with business objectives.
• Experience extends internationally, involving collaboration with teams across ASEAN, MENA, the UK, and the US
• A proven track record of delivering strategic insights and driving efficiency through technology. Have successfully designed and implemented scalable risk monitoring and tracking solutions, ensuring data integrity and adherence to industry best practices.
• Industry background spans Banking and Financial Services, On-demand Services, Payments, and e-commerce.
• Bachelor’s degree/ Masters required in Data Analytics.

Job Description:

Overview

The Job Holder will support the Clinical Services Planning & Integration (CSPI) Division including specialist and primary/community care co-leads, and work with other internal and external stakeholders to facilitate and manage the development of cross-sectoral, end-to-end care plans for NUHS Population Health Strategy 6 (pathways for conditions with significant disease burden). CSPI care planning work emphasises upstream preventive care as well as enabling a strengthened primary/community care sector.

The Job Holder will also support project management for assigned population health programme(s), and provide administrative support to the Allied Health Lead and Medical Lead under Clinical Services and Governance Department.

Job Responsibilities

1) Project management oversight for end-to-end care plans for assigned conditions

• Provide overall project management, secretariat and administrative support to facilitate the development of end-to-end care plans, including:

- Outreach and engaging relevant stakeholders

- Working out theory of change and logic model

- Mapping existing services, keeping abreast of available NUHS and community services

- Identification of gaps

- Propose recommendations, and facilitate / drive partnerships and collaborations with relevant partners

- Supporting and monitoring development of recommendations, with focus on building and augmenting linkages between community and primary care with tertiary / specialist care

- Maintain updates and alignment to national and NUHS group care plans, protocols, and guidance

2) CSPI strategy and work planning

• Support the development and facilitate the implementation of long and short term strategies and plans for respective areas of work, ensuring alignment with overall RHSO and NUHS’ strategies and goals
• Work with relevant stakeholders to develop and put up work plans to support population health based initiatives and programmes
• Support project management for assigned population health programme(s), including work planning and budgeting

3) Support implementation of NUHS population health strategies and regional health plan

• Keep abreast of NUHS Population Health developments and identify opportunities/gaps/support where appropriate
• Actively sync and identify potential areas of collaboration with other NUHS institutions / departments and community / social partners to support population health efforts
• Provide administrative support to the Allied Health Lead and Medical Lead.

4) Any other tasks as assigned

Requirements:

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration etc.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

· 5 to 8 years of relevant working experience, preferably with 1 - 2 years in a managerial / leadership position

· Prior healthcare sector experience is preferred

· Experience in project management

· Experience in community care or partnerships will be an advantage

· Possess confidence to resonate with senior management leadership – internal and external stakeholders

· Ability to multi-task and work under tight timelines

· Good analytical and organization skills

· Good command of English, with experience in writing proposals and papers

Excellent communication, problem solving, presentation, negotiation and interpersonal skill

DESCRIPTION

• Provide guidance and expertise to professional staff and participate in the conduct of a wide range of assurance services, with a particular focus on complex audits.
• Develop and train team members by encouraging individuals to think for themselves and take responsibility for their contributions to the team.
• Understand the clients’ industry, key performance drivers, business trends, and emerging technical and industry developments.
• Plan engagement objectives to ensure compliance with professional standards and appropriately address risk. Prepare and review management communications, proposals budgets, and negotiate fees and overruns.
• Review and approve for signing all financial statements, opinions and reports and other deliverable documents for clients.
• Monitor team progress against plan and drive performance as required.

ESSENTIAL ATTRIBUTES

• Have a proven track record.
• Have sound knowledge of Singapore Financial Reporting Standards and Singapore Standards on Auditing.
• demonstrate an ability to lead and motivate others.
• Have strong initiative and self-motivation.
• Be able to work under pressure and meet deadlines.
• Display a high level of people and business skills. Managers will be expected to have shown an on-going commitment to their personal and professional development through continuing education and development.

QUALIFICATION & EXPERIENCE

• Be a qualified accountant (CA Singapore or other relevant professional accounting qualifications) or en route to attaining such qualifications
• Have at least 5 years of relevant audit experience in a professional accounting firm in Singapore
• Knowledge of Caseware audit software would be an added advantage

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Team Summary

In the Asia Pacific region there has seen a surge in the adoption of payments using QR code. This growth is driven by multiple factors such as - the widespread use of smartphones, increasing penetration of internet services and, adoption of QR by the real-time payment networks and fintech. This growth in QR code payments in not isolated in the Asia Pacific region. It is picking pace globally and, the trend is expected to continue in the coming years.

Visa is establishing it’s Centre of Excellence in Singapore which will spearhead Visa’s QR participation in this growing trend. A dedicated team will provide strategic direction, thought leadership, product and execution support, best practices, and oversight for QR based payment for Visa. While Asia Pacific region will be its operating and learning ground, the remit of this Center of Excellence will be global. This team will templatize its learning in the region and help shape market responses globally. The person in this Director - QR Product Management position is one of the team members of this CoE and, will be responsible to managing Visa’s QR product and report to the lead of Center of Excellence based in Singapore.

What does a Director – QR Product Management does at Visa:

In your Product Management role, you will be is responsible for guiding the success of a QR product. This is a techno-commercial role spanning many types of activities, from strategic to tactical. The key expectations for the role are:

• You will be the subject matter expert on QR product. On a proactive basis you will often play the role of training and mentoring staff and, on a reactive basis you would be their go-to person for QR related questions or, problem solving.
• You will also be the advocate for Visa’s QR solutions, conducting sales pitches, workshop and training with varied players in the ecosystem including clients, merchants, regulators, and Visa’s various functional units.
• You will directly collaborate with key clients in the region and participate in their QR deployment journey. To drive adoption of QR code, you will provide them with user experience best practices, identifying right balance between convenience and security, onboarding processing or, help identify how Visa’s solution fit in their existing architecture.
• You will be expected to develop and maintain accurate, high-quality content for Sales pitches, implementation guides for Clients, internal implementation processes and, product marketing material.
• In this role you will closely monitor market trends, identify emerging opportunities, conduct periodic consumer and merchant research to remain current at all times. These activities will guide the QR product development roadmap for which you would be responsible.
• As you work with market team, clients and partners, you will also gather requirements for enhancing Visa’s QR offering. To translate these requirements into new capabilities, you will work with our internal new product development teams.
• Visa has a strong focus on growing value-added services. You will identify and commercialize different value-added services overlaying the QR payment transaction.
• You will manage the on-going components of product management such as publishing road map, billing and reporting, maintaining documentation and handling exceptions.

Why this is important to Visa

The QR is one of the key initiatives for maintaining Visa’s payment leadership position in everyday spend. This role will be Visa’s subject matter expert on QR based payment over Visa’s network. The person in this role would not only be handful few subject matter experts in the company but will shape Visa’s QR solution and commercial success in this area.

Projects you will be a part of:

In this role, you will gain understanding of payment landscape not only within Asia Pacific as well as globally. As Visa’s subject matter expert for QR code payment you will understand the current market situations and, also get to shape the future of QR payments for the industry through Visa.

Qualifications

What you will need:
We are looking for an individual who brings breadth of experience, a curiosity about payments, is results-driven and client-focused. As a candidate, you should have:

• 12 years of work experience with a bachelor’s degree, 8 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD)
• Previous experience in payment is a mandatory requirement for this role. It would be preferred if the candidate has worked with cross functional team, fintech, big-tech or has lead creation of new payment ecosystem from ground-up.
• Important to the role is a client-oriented mindset when developing solutions while having a strong commercial understanding of a network business and application of leading payment technologies.
• Proven track record for growing new business, exceptional stakeholder skills and a market-focused approach and, challenge and inspire colleagues.
• This individual must be able to independently manage working-level relationships whilst being comfortable to present to executives, both for internal stakeholders and external clients.
• Ability to influence and negotiate to drive results, using analytics to measure performance against key initiatives.
• Prior experience in QR payment, fintech or, product management role would be advantageous but not mandatory.

We are looking to build a team of talented individuals who are passionate about marketing and have a keen interest in technology to optimise marketing processes; both areas sum up what we do at MoWin Digital!

Yearning to do more than just managing schedules? You will be responsible for ensuring marketing project processes, from beginning to end, are efficiently executed with positive results.

In brief, the three key areas you will be working and learning more on are:

• Global to regional, offline to online B2B events for international tech firms
• B2B Marketing Technology (#martech), marketing automation and digital transformation for SMEs and MNCs
• Voice marketing, conversational AI and applications across various industries, including IT, FinTech, eCommerce and Education.

Responsibilities:

• Collaborate with the customer management team
• Produce local and regional B2B events for international tech firms, overseeing the management of vendors and partners from start to finish
• Conduct in-depth research on a product or service as well as competitor analysis
• Understand our customer and partners, their products/services and customer base in order to create effective marketing campaigns
• Learn project management basics and assist in the whole project process, monitoring, operation, planning, control, etc
• Assist in tracking project deliverables, scheduling deadlines, communicating with stakeholders and caring out other supervisory responsibilities
• Determine project scope and deliverables that support business goals in collaboration with executive management
• Define project success criteria and disseminate them to involved parties throughout project life cycle
• Assist in develop and deliver progress reports, proposals, requirements documentation and presentation
• Set and continually manage project expectations with team members and customers
• Build, develop, and grow business relationships vital to the success of the project
• Plan, manage and execute projects from beginning to end
• Relationship management with internal technology users and vendors
• Work with customers, partners and international team to collect deadlines, budgets, objectives, etc
• Develop best practices and tools for project execution and management

Requirements:

• Project management and communication skills participating from the start of a marketing campaign to execution, leveraging marketing technology tools.
• Self-starter with an ability to manage projects and deadlines independently.
• Familiarity with marketing technology tools which enable marketing automation and analytics.
• Global exposure working with various partners around the world is a plus, including North America, Europe, Middle East, Africa and Asia Pacific including China and ASEAN.
• Singaporean Citizen or Permanent Resident.

At MWD, we hope to share our knowledge and experience in eliminating marketing and technology silos; and improving the deployment of new technologies to enhance the customer journey both online and offline.

We love to share what we know and learn what you have!

MoWin Digital has supported the TAFEP Employers' Pledge of Fair Employment Practices since its inception in 2018.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

This regional role is responsible for Logistics Operations and Engineering projects within global customer management team. This role will support Regions and Countries for key Account Apple as applicable. This will include but not limited to Operations turnaround solutions, metrics/productivity controlling, process mapping, Lay-out designs, resource determinations/validations and other industrial engineering based activities. You will work closely with key stakeholders both internal and external to attain the project results and objective within the agreed timeframe.

• Responsible for managing assigned Re-engineering solution projects for Schenker’s existing and potential Customers / Operations within the country
• Mentor key operations and Industrial Engineering resources into development of continuous improvement/engineering activities for the generation of business improvement, productivity, service and/or profit maximization
• Institute standards in regards to the measurement and improvement of engineering tools within the key account and the region
• Engage with internal and external stakeholders to understand the requirements, communicate data requirements and methodology
• Responsible for project deliverables and presentation of results and recommendations to stakeholders
• Work on strategic imperatives to drive innovation & automation in key operations
• Engage in new business/ expansion opportunities
• Provide leadership & guidance to country Industrial Engineering resources assigned to the key account

Continuous operations improvement and re-engineering

• Analyze and document processes, workflows, position responsibilities and system flows in conjunction with physical supply chain, identify tactical recommendations
• Identify innovative opportunities that generate efficiencies, design new processes and direct pilot tests. Assess impact of designed processes, impact to warehouse design, technologies needed, impact to customer etc.
• Analyze contractual commitments, specifications, performance and other data to plan and develop logistics activities by using knowledge of industrial engineering, ergonomics, business practices & requirement

Infrastructure Design, Capacity and Productivity

• Review the current lay-out and perform warehouse re-design as needed taking into consideration of net impact
• Review appropriate storage types and methodologies
• Use variety of tools like AutoCAD, 3D modeling designs in CLASS, predict and/or improve logistics operations, warehouse lay-out and processes
• Conduct Time studies and work measurement analysis to determine the current productivity and cycle times
• Review the usage of appropriate MHE in relation to product specification, operations requirement and Lay-out
• Identify potential improvement opportunities and setting the productivity standards for the operations for ramp-up/ramp down scenario

Analysis and Support

• Conduct Financial impact (cost benefit) analysis for proposed initiatives, quantify savings projection and together with intangible benefits
• Assess the impact of changes and project against commercial offers to assess areas of further substantiation or profit improvement
• Support Operational Excellence/FLEX/Lean corporate initiatives and programs
• Offer support and advice to the Innovations team in the development of standardized solutions/tools to support general Logistics/Industrial Engineering programs
• Apply, implement and train staff on the use and interpretation of such tools/methodologies

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Then please click the apply button above. You’ll be redirected to our Careers Portal where you’ll be able to submit your application.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We’re looking for a Marketing Manager/Head, Partnership in Singapore to join our marketing team, whose mission is to position and establish Glints as the leading talent ecosystem of Southeast Asia, enabling Glints to be the preferred talent partner of employers in Singapore, Hong Kong and new markets we enter.

What You’ll Be Doing

We are seeking an exceptional commercial enthusiast to join our marketing team at Glints. In this role, you will report directly to the Director of Marketing and have the opportunities to work on highly strategic business growth initiatives to deliver sustainable impact for our business.

You will be tapping into your creativity, customer-centricity and high EQ, coupled with passion for driving business growth, to build and execute highly successful and enduring marketing and communications initiatives to build brand visibility and awareness, and generate business leads and opportunities.

You will be building win-win partnerships with external partners in the ecosystem, and team up with internal sales, marketing and operations teams to deliver on targeted business goals and outcomes.

In this role, you will:

• Build high-performing partnership networks for Glints - develop and manage corporate and B2B partnership networks with strategic players in the ecosystem; research, pitch, close and nurture partnerships and associated operations to deliver on business outcomes.
• Build brand thought leadership and engagement with communities and media - Drive formulation and delivery of proprietary, thought-leading market insights; Collaborate with public relations agencies to proactively pursue earned media opportunities and coverages; Leverage owned and partners’ and customers’ network to deepen brand reach and market engagement.
• Enabled geographical expansion of business footprint - Support new market penetration in Hong Kong, China and Australia by defining GTM strategy and working closely with commercial and marketing teams for initial launch operations and traction building.
• Project manage other strategic marketing/commercial projects - Lead and manage plan-to-execution of high stake/priority projects at both corporate and business levels; e.g. Development and roll out of brand refresh.

Why You Should Join Us

• Gain exposure and drive impact:
  You will have exposure to high stake/priority strategic projects with close collaborations directly with key leaders in the organization.
• Enjoy freedom and opportunities:
  You will be given lots of freedom to experiment and iterate on ideas to learn and improve skills and results.
• Gain professional and personal growth:
  You will be collaborating with and learning from the most talented and committed A-players across the region.

Who We Are Looking For

• ​​Bachelor's degree in business, consulting, marketing, or a related field
• 3+ years of work experience, with a proven track record of business growth enablement through network development and creative strategies
• Strong interpersonal skills; has a knack for putting people at ease and building relationships
• Strong collaborator; has the ability to lead and boost cross-functional and external collaboration for expected output.
• Strong negotiation skills; has a passion for closing deals, with hands-on experience in developing winning proposals.
• Strong communicator; is an articulate, savvy communicator with ability to engage and convince,
• Results-oriented; is an independent, motivated self-starter
• Good time management, organization and prioritization skills; able to work fast, multi-task and adapt to changes
• Effective problem-solver; able to think outside the box to devise new ideas and effective solutions.
• Data-driven and analytical; able to evaluate opportunities through market research and data
• Proficient in English language (spoken and written); proficiency in Chinese is a plus (spoken and written)
• Proficient in MsPowerpoint/Google Slides and MsExcel/Google Sheets

Let’s Realize Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, is what guides our decisions and actions, and is what makes us special.

#RIIBCOH:

1. Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
2. Integrity: Have courage, be guided by the truth, don’t be afraid
3. Impact: Missionaries, not mercenaries
4. Beginners’ Mindset: Stay humble, don’t be attached to ego
5. Customer Obsessed: Customers First
6. Ownership: Care intensely about the mission and take responsibility
7. High Standards: Dream big and deliver epic outcomes fast

Where we work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture.

Project Manager (M&E)

Working days: 5 Days
Working hours: 830am - 615pm
Salary Range: $7000 - $9000
Working Location: Office at Ubi, working based on projects

Requirement

• Degree / Master in Electrical Engineering
• Proficiency in MS Projects/Primavera
• Min 5 years of working experiences in related field

Responsibilities

• Provide overall leadership, governance, organization and management of the project team
• Responsible for project team resource planning, recruitment, training & development and retention
• Plan and recruit Project Engineers / Designers / Drafters as per the demand
• Develop, coach, guide and train the Project Engineers / Designer / Drafters
• Manage Half-yearly & yearly appraisal process for the project team for their professional & career development
• Responsible for execution all assigned projects with respect to Safety, Quality, Design, Procurement, Construction, Contractual, Budget, Schedule and Resources
• Ensure competent / qualified Project Engineer / Designer / Drafter assignment to the project
• Ensure project execution compliance in accordance to PQP
• Manage all project stakeholders (Owners, Clients, Consultants, Subcontractors, Third Parties & Internal Team) for smooth project execution
• Approve Purchase Requisitions / Invoices on-time for issuing PO & payment to suppliers
• Project Cost control (including site expenditure) to ensure profit margin for the projects
• Ensure additional works are carried out with Variation Order Request approval from customer
• Manage cash flow of the assigned projects by ensuring regular progress claims submission & approval relating to the work progress at site
• Achieve all assigned projects’ objectives (Project On time delivery, Project Cost less than the allocated budget etc.)
• Escalate challenges to MD appropriately to resolve it on time
• Conduct regular meetings with the Project Team on Project status update
• Other adhoc duties as assigned

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

The Global School of Technology and Management offers academic courses in Engineering, Construction and the Built Environment, Events, Hospitality and Tourism Management, Computing and Information Technology, Business Management, Logistics and Supply Chain Management and etc. Please visit www.gstm.edu.sg for more information.

Due to the continuing success of the programmes and the increasing demand for graduates in this field, we are now seeking suitable candidates for the position of Part-Time Lecturer (Computing/ Information Technology)

Preferable candidate with industry and academic experiences and will be responsible for teaching and supervision for industry projects/ internship reports for Diploma students.

Responsibilities

• Conduct lessons (Face-to-Face) to students and carry out all relevant responsibilities related to the teaching role. The lessons may be time-tabled during the day, morning/afternoon weekdays.
• Design, develop and review course materials, as well as assessments
• Assess and evaluate student assignments and their academic performances
• Coach and mentor students to support their learning

Teaching hours:

• Classes are conducted during the day on weekdays only (Morning/ Afternoon)

Teaching modules:

· Secure Development and Deployment

· Project

· Applied Artificial Intelligence

· Data Science for Business

· Cyber Security

· Audio Visual Programming

· Foundation of Computing I & II

· Programming Fundamentals

· Web and Database Systems

· Data Structures and Algorithms

· Software Engineering

· Further Programming Paradigms

· Information Retrieval

· Web Applications Design and Development

· Artificial Intelligence

· Computing Networking

· Software Engineering

Prerequisites

• At least Master Degree in Computer Science or related areas
• With at least 5 years of relevant working experience in the industry and academics.
• Strong knowledge of the subject areas combined with a broad subject background and ability to contribute to teaching modules in areas of computing and information technology in Undergraduate level
• A passion and genuine interest to share knowledge and interact with learners.
• Good communication and interpersonal skills

Preference will be given to candidates:

• Teaching and research expertise in the Computing / Information Technology fields
• Membership of professional bodies and associations will be an added advantage.
• Only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Lee Kuan Yew School of Public Policy (LKYSPP), National University of Singapore, invites applications for multiple tenure track Assistant Professor appointments. Applicants are expected to have research and teaching expertise in the fields of public policy, public administration, and/or public management. Of particular interest are scholars whose research and teaching focuses on Public Management, Leadership, and Ethics; Law, Regulation, and Governance of Emerging Technologies; Decentralization, Urbanization, and Local Government; Bureaucracies, Public Finance, and Policy Processes; and Data Analytics/Science and Public Policy. Scholarship that have applications to Asia, particularly East and Southeast Asia, but speaks to the broader field are welcomed.

Job Qualifications

The ideal candidate will have:

• a completed PhD in public administration, public management, public policy, political science, or related disciplines
• potential to publish in world class academic research outlets
• ability to teach core and specialized courses in public administration, public management, and public policy
• a willingness and ability to mentor graduate students and supervise graduate degree these
• a willingness to engage with a wide range of external interests including public bodies, businesses, not-for-profits and research or learning communities.

Additional Information

About Lee Kuan Yew School of Public Policy

LKYSPP is a leading public policy school in Asia, attracting an internationally diverse, world-class faculty and student body to engage and address the world’s most pressing challenges. Its mission is to to inspire, improve lives, and take central positions in the policy and governance conversations within Asia and beyond. We do this by working hard on two planks: pursuing academic and intellectual excellence, and crafting lessons for meaningful public policy-making. The school is housed within the National University of Singapore, the highest ranked university in Asia and the 11th in the world.

LKYSPP offers highly competitive research funding, salary, relocation and housing support, and other benefits. The teaching load (typically three per academic year) allows faculty to focus on providing quality instruction while maintaining their research excellence. For more information about the LKY School, please visit www.lkyspp.nus.edu.sg.

JOB RESPONSIBILITIES and EXPECTATIONS

· Experience and well versed in all Dental procedures including surgeries

· Assist dentist in all dental procedure

· Support, Train and Supervise clinic assistants on all dental procedures, daily operations and strict infection control.

· Plan and manage rosters for clinic assistants

· Review and improve on the workflow and procedures in the clinic

· Provide and maintain good patient care and services

· Manage the housekeeping of the clinic to ensure its tidiness and cleanliness

· Manage medication, consumables and equipment including ordering and conducting inventory checks

· IT and computer skill

· Good interpersonal skill and leadership skill

· Able to command respect

· Good Team Player

Purpose

To ensure company’s HSEQ policies and Marine operations related safety and security and closely monitored, implemented, and followed up.

To ensure fleet vessels through Tech managers are maintained as per Companies and international HSEQ Safety and Environmental standards.

Monitor/Follow up Tech managers’ performance basis the company’s performance indicators.

Interrelations

· The HSEQ Manager reports to the Tech Director and interrelates with Fleet, Marine Ops and Manager’s for the management of vessel operations.

· The HSEQ Manager has a functional reporting to Head Quarters of HSEQ.

· The HSEQ Manager will interrelate with MD, General Managers, Fleet Managers, Tech Managers, HSEQ Superintendents, Ship Masters, and Officers, Internal and External Audit Bodies, Flag and Class Bodies

· The HSEQ Manager will interrelate with the CEO, Tech Director and HSEQ headquarters on safety issues and safety campaigns.

Formal authorities

The HSEQ Manager has the authority to:

· Delegate authority to the internal support functions

· To deal directly with external bodies in the furtherance of the position’s tasking.

· To deal directly with ship's staff in the furtherance of the position's tasking

· To coordinate and collate information as necessary for reports analysis, reporting and propose action plans to address identified risks or improvement potentials.

Main responsibilities

· Ensure that Company and Company specific HSEQ policies are implemented on board and ashore.

· Ensure the safe operation of each ship, including monitoring the safety & pollution prevention aspects.

· Ensure that adequate resources and shore-based support are applied as required for matters relating to safety and pollution prevention.

· Provide a link between the Company’s highest level of management and those on board.

· Inspections review of documentation like Safety inspections, Incident reports, Safety delegate meetings, Exercise reports etc. are carried out in accordance with company’s procedures.

· Act as the first point of contact for concerns raised by those on-board regarding safety and pollution prevention and immediately notify the highest level of management.

· To ensure vessel/s comply with all relevant rules & regulations with special emphasis on the ISM code, the applicable ISO 9001 and ISO 14001 standard as well as flag state, port state and the industry's special requirements and regulations, and render marine and cargo related support to ships as appropriate.

· Follow up with Tech managers on Review corrective and preventive actions on all operational matters for Right ship with vessel masters, Tech managers, fleet manager and stake holders.

· Follow-up as required for vessel Vet matters, review Vetting questionnaires, and prepare detailed close out reports of any Vetting.

· Where required follow up with Terch managers in preparation of vetting inspections and participate in PSC preparations.

· Adhere to a system to keep the Organization updated, to the greatest extent possible on latest Vetting, Right ship.

· Ensure Safety Training and Competence Training is imparted to the onboard Crew, in consultation with the Crewing Managers, as required.

· Ensure the fleet complies with the company’s standard operating instructions.

· Implement manager/Owner triggered campaigns across the fleet and follow up outcome.

· Conduct Inspections on board ships (Safety & Quality, Security (ISPS) and Navigation and office of stake holders.

· Prepare training material and conduct shipboard training.

· Conduct / assist / follow up accident / incident investigations with Managers.

· Conduct ship inspections.

· Work closely with all office personnel in preparation for safety related matters.

· The person shall remain fully responsible for the implementation of Health, Safety, Security and Environment standards.

Accountabilities

The success will be measured against:

· Objectives/targets as defined in regional AOP and through performance assessment process.

· Conduct of assignment and interaction with Managers / Crew of the ships

· Timely reporting on work done.

· Travel arrangements as regards timeliness and cost efficiency

· Availability and flexibility for jobs

· Initiative to develop work and take on additional responsibility.

· The ability to judge conditions that make a vessel un-seaworthy or liable for detention or problem vessels and immediately report Line Manager of such conditions.

Qualifications

Mandatory requirements

· Master Mariner

· Auditor training.

· Sea Service in a Senior Position for at least 5 years and/or equivalent shore based HSEQ experience.

Additional preferences

· Accident / Incident investigator

· The nature of work and assignments require a high degree of self-autonomy and the ability to work independently.

Competency Requirement

· Problem Solving & Decision Making

· Team Commitment

· Creativity & Innovation

· Professionalism

Munich Re is the world’s largest reinsurer and a leading provider of reinsurance solutions in Asia. The Regional Centre in Singapore has grown and expanded substantially over the past years with more than 400 employees currently. Southeast Asia is one of the most exciting regions in the world and offers great opportunities for Munich Re.

Reporting to the Head of HR, Singapore & South East Asia, you should be a creative thinker with strong commercial acumen and the ability to drive competing priorities in a change environment.

Your Job

• Lead the Singapore & SEA talent, culture, DEI and people agenda by driving organisational initiatives and working closely with the business.
• Collaborate with Regional HR COEs to roll out global/regional initiatives with a local lens by making appropriate adaptations to local regulations and business environment.
• Work on change projects for the Singapore & SEA HR team. This includes but is not limited to gathering information and data to build business cases and presentations for management review.
• Support the roll out of region wide talent reviews, succession planning and career discussions.
• Design and implement programmes for Singapore to build the future talent pool, such as the Singapore Internship Programme and any other early career programs.
• Support global, regional and local people-related surveys, including the global employee engagement survey, new joiner and exit surveys, pulse surveys and learning and development feedback surveys, from set up, reporting and analysis to preparing communication of results and trends.
• Deliver social and engagement activities to increase employee engagement and drive retention.

Your Profile

• Bachelor’s Degree in a related discipline (eg. Education, Business, Human Resources, Psychology)
• 8+ years hands-on experience across a varied range of HR topics. HR experience in an insurance or financial services company is a plus.
• Strong stakeholder management skills and ability to liaise and influence employees at all levels
• Demonstrated drive to drive changes and improvements
• Meticulous with strong attention to details
• Collaborative and team oriented
• Excellent MS Office skills (PowerPoint, Excel, etc)

Manager - Commercial Services (Bulk Pacific)

Why explore

• Pioneering opportunity in the new Commercial Services & Digitalisation structure
• Leadership role
• Opportunity to work with key stakeholders in our global commercial hub
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

We are recruiting for a Manager - Commercial Services (Bulk Pacific) for our Commercial Services & Digitalisation unit. Our Commercial Services & Digital team will streamline and guide how we invest in and harness technology for Commercial. This team will modernize and digitize our manual processes, addressing pain points for employees and focusing on initiatives for improving customer experiences. We see Commercial Services as the engine room with their focus on post-deal tasks such as invoicing, trade finance, shipping, and laytime.

Commercial Services & Digital is a unique opportunity to bring digital closer to the business, to create more synergies between teams, and to bring together business improvements to achieve business excellence. The Commercial Services Bulk team supports Iron Ore, Bauxite, Alumina, and Salt business in the Pacific region.

The key purpose is to ensure the commercial services activities including invoicing, trade finance, and shipping for Bulk Pacific Businesses are handled most effectively and efficiently and in so doing protect the maximization of cash flow for the business.

This is a fantastic opportunity for a strong people and commercially attuned leader who is driven to lead, mentor, and guide the team to achieve high performance through collaboration and strong leadership.

Reporting to the Senior Commercial Services Manager (Pacific), you will be:

• Providing leadership & oversight of the Commercial Services Bulk team to become a functional and high-performing team.
• Manages a team of Commercial services supervisors who are responsible for contract administration, invoicing, trade finance, and shipping documentation.
• Support the Senior Commercial Services Pacific manager with the execution of Commercial Services Bulk team objectives.
• Work with the CS Continuous Improvement & Digital teams to implement new digital automation and process improvement opportunities and efficiencies.
• Ensure all relevant Service Level Agreements and KPIs are met as per what was defined by Commercial Services leadership and the Business.
• Lead ad-hoc projects aimed at optimizing value for the company.
• Work with the various Business Unit teams to build a collaborative environment between teams.
• Managing the LOI process from receiving the Buyers’ executed LOIs through to releasing them to Marine, by ensuring all submitted supporting documents meet the risk mitigation conditions.
• Ensuring that appropriate credit risk mitigation tools are in place, appropriate shipping-related documents are produced, and that commercial invoices with approved pricing, costs (for shipping), and other documents are produced to banks/customers/ship owners in a timely, accurate manner to ensure maximization of cash flow.
• Adapts plans and priorities to address resource and operational challenges.
• Proactively identify, drive, and promote business process, digital, and automation improvements to effectively and efficiently deliver improved customer service solutions to internal and external stakeholders.
• Addresses issues with impact beyond own team based on knowledge of related disciplines.

About you

To be successfully considered for this role, you will have

• A bachelor’s degree in a business or operations-related function.
• Excellent verbal and written communication skills and ability to reach out and build collaborative stakeholder relationships across different levels.
• Proven track record of effective commercial administration: at least 6 years of progressive experience in CTC / sales administration in the mining and metals area.
• Superior knowledge in Trade Finance, Shipping, or Supply Chain.
• Proven effective leadership experience in driving performance for a large team (>20).
• Experience with international trade documentation/Letters of Credit.
• High level of focus and attention to detail and ability to handle stress and workloads.
• Knowledge of contractual concepts and understanding of associated trade-offs.
• Strong knowledge of contact to cash.
• Experience with SAP / Advanced systems skills.
• Experience in leading and coaching large-sized teams.
• Experience in bulk commodity logistics.
• Experience in change management and business transformation.
• Commercial mindset.

It will also be beneficial if you have:

• Knowledge of Power BI or any other data analytics tools/applications.

Roles & Responsibilities

Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world.
We are looking for forward-thinking people who bend over backward to put customers first. Individuals who thrive on challenge and are ready to grasp the opportunity of a lifetime. Because we fundamentally believe every colleague brings unique value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort. We believe that for ourselves and for our customers.

What you'll be doing:

• Coordinate with sales leadership and the global sales enablement team to define sales enablement priorities and build, deploy and track enablement programs
• Act as a liaison between cross functional teams.
• Create, edit and approve content to educate the sales team to advance deals with development of use case studies, competitive information, persona understanding and custom work.
• Train sales team on best use of sales enablement materials, sales tools, onboarding and product updates
• Field ad hoc content and support requests from sales team.
• Provide coaching on sales calls and demos, as needed.
• Help the global enablement team and cross functional SMEs to ensure the sales enablement content repository (Highspot and Anaplan Academy) are easily and readily accessible and kept up to date on an ongoing basis.
• Determine content adoption and success metrics and keep the Global GTM Enablement dashboard up to date with customer satisfaction and business metrics for APAC sales.
• Define sales enablement best practices and facilitate and produce a cadence of regular onboarding and ongoing development workshops (virtual or face to face)
• Conduct and report on results and surveys.
• Gather feedback from sales team on a regular basis to constantly improve support programs.
• Drive high standards and values for our enablement team and brand.
• Ability to coach others for success and personal development.

More about you:

• Bachelor's degree; Sales, business, and marketing majors preferred.
• Client Facing Experience in a sales, customer success, presales or sales support role required
• Experience with sales enablement and learning management tools preferred i.e. . Brainshark, Mindtickle, Saleshood etc.
• Experience with learning tools i.e. Camtasia, Captivate, Kahoot, Mentimeter etc.
• Experience facilitating virtual workshops via zoom, webex etc. and use of the breakout room, whiteboard and polling features
• Exceptional facilitation skills
• Exceptional written and verbal communication skills.
• Ability to prioritize tasks effectively.
• Team player with strong interpersonal skills.
• Ability to thrive in a fast-paced, unpredictable environment.
• Adept at project management and cross-functional collaboration.
• Creative and strategic thinker.
• Organized and efficient time management processes.

More about the role:

• Problem solver are your core (Technical, Architectural, Process related)
• Results-oriented, motivated, self-starter
• Values variety in daily activities, flexible to adapt, confidence to tackle any challenge – even those that come up last minute
• Coaching mentality
• Collegial, open and grounded in integrity
• Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach
• Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career

Job Description:

• Gather information of clients for KYC by internal compliance and fund administrator
• Setting up and opening bank accounts and brokerage accounts
• Carrying out internal administrative and business support duties
• Performing other administrative duties as necessary
• Opportunity to convert to permanent employee

Requirments:

• Major in finance/accounting or related courses will be preferred.
• Computer literate (ie. Microsoft Word, Excel, PowerPoint and Outlook)
• Good organizational and communication skills
• Speak and write fluent English and Chinese
• Ability to work efficiently in a fast-paced environment
• Ability to work independently and multi-task
• Internship duration minimum 3 months in full time

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).

The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore's AI efforts.

AI Singapore (AISG) is sourcing for an individual to join the AI Products team as Senior Executive / Assistant Manager. As Senior Executive / Assistant Manager, you will help develop our strategy to take advantage of AI – in particular Large Language Models (LLMs) through building partnerships and a healthy ecosystem, while pushing for adoption and value creation.

This role reports to the Head of Strategy, Partnerships & Growth in the AI products team.

In this role, you will:

Project Funding and Internship Scheme

● Lead the operationalization of project award and paid internship schemes targeting post-graduate students in the LLM space globally
● Conceptualize and execute outreach and marketing of post-graduate LLM project funding and internship schemes, liaising with touch-points within NUS and other IHLs globally as necessary
● Conduct systematic, accurate and timely tracking and status reporting of funded projects
● Serve as secretariat for committee(s) that provide governance and oversight of funding schemes

Partnerships & Strategy

● Establish and operationalize systems for progress tracking of partnerships and collaboration projects with private sector and public sector entities as well as academic institutions
● Assist in preparations and support regular reporting and stakeholder management interactions
● Track and ensure timely follow-up to inbound partnership and collaboration requests, liaising with appropriate internal and external parties as necessary

Qualifications

● Bachelor’s degree in any discipline from a reputable tertiary institution
● 3-5 years in partnership management, marketing, project management
● Excellent understanding of customer profiling based on behavior, demographics
● Excellent communication and interpersonal skills, ability to engage a wide variety of stakeholders effectively
● Up-to-date with AI research areas and current trends, especially their application to problem-solving
● Experience with administration of funding schemes in a large academic or corporate setting will be a plus

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

Key Responsibilities:

• To work alongside the Head of AST in planning, organising, directing and co-ordinating Advisory business plan objectives, and leading execution of Advisory mandates, across SEA, HK, South Korea, China and the Maldives.
• To support the Head of AST in the origination, execution and overall co-ordination of Strategic Transaction mandates across SEA, HK, South Korea, China and the Maldives.

Advisory

• Execute advisory work relating to a variety of mandates, including hotels, motels, student accommodation, hotel operators, tourism organizations, airlines, cruises, golf courses, and branded residential. The advisory work could include, but is not limited to, feasibility, market or asset reviews, entry or expansion strategy, divestment or reinvestment options, value enhancement assessments, and general industry advisory. This will involve partnering with the CBRE Asset Management, IP, Valuation and Consulting teams on certain mandates, and potentially external third-party experts.
• Develop and own rigorous advisory report templates, financial models and data analysis methods which demonstrate a strong level of understanding of the core criteria necessary in to evaluate the subject matter, and a high degree of comfort with data gaps and ambiguities.
• Develop and implement marketing strategies to source new clients and mandates and maintain/strengthen relationships with a wide network of key industry stakeholders, utilizing activities such as cold calling, mail-outs, attending networking functions, and proactively seeking to increase personal knowledge of the market (focus on trends / opportunities).

Strategic Transactions

• Support the Head of AST in building out and growing a Strategic Transaction service line. This could include hotel portfolio sales, brand company buy and sell side mandates, merger and acquisition mandates, brand partnership advisory, capital raising mandates, and other hotels and hospitality transactions that require or leverage the team’s industry and capital markets knowledge, experience and networks.
• Origination and execution of Strategic Transaction mandates will require you to leverage your industry, technical and other relevant knowledge and skills to undertake financial and business analyses, package up and articulate ideas, rationales, conclusions and recommendations in the form of Powerpoint presentations, memos, emails, in-person discussions, etc.
• As required support the broader CBRE capital markets teams on hotel transactions as required, under the guidance of the Head of AST.

Branded Residential

• Support the Head of AST in building out and growing a Branded Residential Advisory service line.

Asset Management

• Support the Head of Asset Management, Asia on selected Asset Management assignments, which could include managing certain hotel mandates, as guided by the Head of AST.

Personal Requirements

• Commitment to playing an active role in setting up and growing a new business line within CBRE – understanding the vision laid out by Senior Managing Director, Hotels and Hospitality, Head of AST, and other relevant senior team members, supporting the execution of strategies laid out, contributing new ideas, challenging assumptions and engaging in constructive discussions around how to grow the business
• To manage, develop and mentor junior team members to build a successful and influential hotel team; and actively coach and advise the wider team as this is integral in the achievement of the AST objectives;
• Develop and maintain close relationships with internal and external key clients and a network of other hotel and hospitality practitioners;
• Actively contribute to team meetings demonstrating a willingness to share ideas.
• Participate in Industry specific professional association activities;
• Be recognised as a specialist in the delivery of advisory services to clients;
• Always act legally and within the parameters of accepted business practice. Undertake no course of action that may result in legal action against CBRE or otherwise bring the company into disrepute;
• Promote the broader CBRE business when dealing with clients and to be aware of cross selling opportunities within the business;
• Be aware of changing legislation and circumstances which impact on providing the most current and accurate advice to clients and ensure that all staff attend the required training to maintain this level of professionalism;
• Ensure CBRE specific systems are updated regularly with client and market information.
• This role requires travel across the region.

Experience:

• Minimum 10 year’s experience in Hotel Advisory Services with a demonstrated ability to manage and mentor staff.

Required Knowledge & Skills:

• Superior attention to detail and ability to remain task focused;
• Excellent knowledge of the Hotel and Tourism industry;
• Sound understanding of corporate finance fundamentals and basic accounting concepts in order to analyse financial data;
• Superior organisation skills and ability to work to strict deadlines;
• Logical and analytical thought processes;
• Ability to manage multiple projects and clients;
• Demonstrable confidence and maturity in communication and have the ability to build effective relationships with clients and colleagues;
• Excellent written and oral presentation skills;
• Advanced level in core Microsoft packages – particularly Word, Excel, Powerpoint and Outlook.

Qualifications:

• Tertiary qualifications in a property or hospitality related discipline.

Advancy is unique

Located in Paris, Shanghai, Singapore, London, New-York, Frankfurt, Boston, Sao Paulo and Sydney, Advancy has 230 consultants who tackle the challenges of growth and differentiation faced by major corporations every day.

Advancy works on high-stake issues in partnership with the C-Suite of multinational corporations, with implications spanning across strategy, marketing & sales, organisational structure, and operations.

Advancy partners with leading players across five industry domains: Chemicals & Decarbonisation, Construction & Industrials, Pharma & Life Science, Consumer Goods & Health, Retail, Luxury & Entertainment.

Advancy prides itself on its result-driven approach: quantitative fact-based analyses, resulting in simple recommendations, supported by impactful action plansOur mission and positioning are aligned along the following axes:

· Differentiation: we are often seen as a special forces unit, able to solve complex issues in demanding environments

· Innovation: we bring new ideas to our clients and are able to stimulate their thinking, driving value in every project

· Impact: our strategies and solutions are designed to create lasting value. Our name stands for sound judgment and practical solutions, with our consultants working hand in hand with clients to achieve the plans we build together

These key elements are highly valued by our clients and have made us a household name in the marketplace. They also form the basis for the fast-track internal career path we offer talented employees at Advancy.

Welcome to visit our homepage to discover more about Advancy: www.advancy.com

Our Singapore office address is: Level 7, Capital Square, 23 Church Street, Singapore 049481

Open Position: Manager, Singapore office

Reports to: Partner in charge

Direct reports: Teams of 1 to 3 consultants (1 to 2 teams)

Education: Post-graduate level, overseas study experience required

Experience: 5 to 8 years in consulting industry

The manager is responsible for project delivery on time, on quality. The applicant is expected to establish durable relationship with client’s middle management and to support commercial development with existing clients by supporting the sale of follow-on projects:

- Identify follow-on opportunities

- Prepare proposals under partner’s direction

Expected skills -

Problem solving: Stretches team perspective - faster, broader, deeper insights into issues; Efficiently directs

team data gathering effort; Independently structures issue plans, has good judgment as to most effective

approach to use; Drives team in conducting efficient, high-quality analysis tailored to clients’ needs; Gains early insight, ensures actionable recommendations based on insight into client implementation skills.

Communication: Brainstorms on issues with client, probes deep on issues; Structure and prepares entire and well-structured documents with minor guidance; Makes strong impression in all oral communications; Is in command of the audience and turns presentations into constructive dialogues

Team work, team management: Balances priorities well, ensures work on track, continually searches for

opportunities to provide additional value; Leads team thinking, build team morale so as team works as a unit and team members feel they are growing; Involves all members, redirects team members as focus shifts; Actively coaches and develops team members to produce superior end products; Is widely regarded as an up and coming leader, is in demand due to ability to lead teams; Takes leadership initiative beyond immediate client project setting.

Client Impact: Designs project work process to ensure adequate client buy-in and commitment, redirects team

activities based on insights; Consistently facilitates sizable groups very effectively, can resolve conflicts and

redirect "dysfunctional" teams; Is viewed as a leader, client solicit opinions; Develops trust-based working

relationships with key client executives; Develops good insights to client culture / organization over time,

constantly seeks to understand client's goals and concerns; Identify new sales, expansion / extension, prepares content specific proposal under the supervision of the director.

Personal qualifications: Sets positive, inspirational tone for work by personal example; Maintain team /

Client energy motivation during difficult periods; Possesses excellent judgment, judgement is valued by team and client executives; Frequently thinks "out of the box" about client issues, recognized by client as source of new thinking.

We offer competitive compensation package and fast career development track. Please send your resume and a cover letter to [email protected]. This is an exciting opportunity and we look forward to hearing from you very soon!

Application for this role will only be accepted on Applied, please copy the link and apply for the role: https://app.beapplied.com/apply/f6o6alng2g

We are looking for an Operations Manager who can manage everything behind the scenes for our small and dynamic business. This role is integral to what we do and involves many facets; the successful candidate will need to bring skills in a range of areas such as project management, HR, office management, and executive support. This is an all-rounder role at a mid-senior level.

About Us

The Behavioural Insights Team (BIT) is a social purpose company that combines two approaches to improve people’s lives and communities. First, we use behavioural science (behavioural economics, social psychology) to design new policy ideas with our partners. Second, we run policy experiments, often using randomised controlled trials (RCTs), to determine the effectiveness of those ideas.

All our staff believe passionately in our company values: always prioritising social impact, empiricism and humility, fresh thinking and collaboration, and public service. We provide a supportive environment, offering flexible working arrangements and other policies to ensure the well-being of everyone on the team.

We work across the Asia Pacific from our two regional offices in Singapore and Australia.

The ideal candidate for this role would have several years of experience as an Operations, Project, or Office manager in a medium-sized business.

Employment Benefits we offer to all staff

• Exposure and opportunity to work with international offices with focus on social impact
• Hybrid working arrangements
• Monthly mobile phone allowance
• 23 days annual leave
• Enhanced paid parental leave
• Annual training allowance

Duties and responsibilities

Project Support

• Monitor weekly & monthly utilisation data
• Oversee resource planning & project costs
• Review/manage contract terms and contract end dates
• Oversee the production of monthly client reports

HR Administration

• Manage recruitment, onboarding, induction, and probation processes for staff in Singapore India, and Indonesia
• Manage performance review
• Manage employee well-being, culture, and staff engagement
• Manage employee benefits including providers

Executive Support

• Support the executive team as required, including managing the agenda, minutes & actions of fortnightly Senior Management Team meetings
• Act as point of contact for international visitors to the Singapore office
• Organise team meetings, including agenda setting, supporting the development of content and following up actions

Office Coordination

• Manage the tenancy as required, including reviewing potential new offices from time to time
• Manage relationship with the landlord
• Manage supplier relationships - telecoms/electricity/internet etc
• IT focal point
• Work health and safety focal point
• Manage all equipment and supplies

Skills (required)
- Communication and stakeholder management: manage up, across and down within the organisation as well as provide the ultimate level of customer service to our clients
- Problem-solving: use your tenacity to find the root cause of problems and recommend solutions
-Analytical skills: review data and performance and make recommendations to senior management
-Project Management: identify what support or changes might be required within projects
-Attention to detail: quality of outputs is extremely important to us
-Time management: Balance competing demands and meet deadlines,
-Self management: work autonomously when required, but also lead the team when required
-Leadership: lead with empathy and support the team in a caring way
-Fresh thinking and initiative: Possess a positive mindset with a can-do attitude to learn new systems, take on new tasks, and problem-solve.

Experience (desired)
-Degree qualification in a relevant discipline
-Minimum 5 years work experience in a similar role