About my client

I am representing a global aviation services provider with more than 60 years of history, offering a diverse range of services including ground handling, cargo logistics, travel services, and flight catering.

With a presence at airports worldwide, the company is known for its commitment to quality and efficiency in supporting the operations of airlines and enhancing the overall travel experience for passengers.

As part of its business growth strategy, they are looking for a Head of Commercial to oversee Major Tenders/Bids for its cargo logistics operations and you should be familiar with the processes involved in airport tendering procedures.

This position plays a pivotal role in driving their cargo operations to new heights and expanding our market presence.

Reporting to the Commercial VP

• You will spearhead the commercial development and Customer Relationship Management of the cargo product.
• By effectively Collaborating closely with the Head of Cargo, you will contribute to the overall cargo strategy, promoting innovation and optimization in cargo product development.
• Identify and pursue new business opportunities in the cargo operations sector, cultivating strong relationships with potential clients to enhance our market share.
• Lead the end-to-end bid management process for cargo operations, from identifying opportunities to submission and post-bid evaluation.
• Develop compelling and client-focused proposals, ensuring alignment with client requirements and industry best practices.
• Conduct thorough market analysis to identify trends, competitors, and opportunities, providing insights to shape our bidding strategy.
• Collaborate with internal stakeholders to develop competitive pricing strategies and lead negotiations to secure profitable contracts.
• Manage the bid budget effectively, ensuring resources are allocated appropriately for successful bid submissions.

Skills and experience required

• Proven experience in bid management and sales within the cargo operations or logistics industry or experience in handling large bid management with integrated services
• Excellent negotiation and contract management skills and with the ability to build and maintain client relationships.
• Results-driven with a focus on achieving sales targets and business growth and with the Ability to work collaboratively in a cross-functional team environment.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Details:

• Up to $6,800 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies

Job Description:

Ensure accurate and timely financial management to enhance company profitability and return on investment. Coordinate with shared services for day-to-day financial operations, maintaining proper accounting records, and meeting reporting deadlines.

Responsibilities:

• Oversee monthly/quarterly/yearly closing for timely and accurate financial accounting.
• Review and approve monthly closing trial balance for reporting submission.
• Prepare/review monthly closing journal and accounts reconciliations.
• Review and sign off on monthly bank reconciliation, ensuring follow-up.
• Control chart of accounts, review consistency, and assist in annual policy renewal.
• Ensure compliance with accounting standards and support external audits.
• Handle GST and tax-related tasks, including quarterly returns and corporate tax computations.
• Implement and review financial controls, recommending new controls as needed.
• Provide financial analysis for projects/purchases and review tender submissions.
• Advise shared services and operations on financial matters and clarify practices.
• Assist in budget and forecast preparation and finalization.
• Review and coordinate insurance coverage for company assets.
• Manage IT matters, including implementing and testing new programs.

Requirements:

• Degree in Accounting & Finance or equivalent professional qualification (e.g., ACCA).
• Minimum 5 years of relevant accounting experience.
• Strong Excel skills and ability to work in a fast-paced environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

During project phase, lead the application in covering

• Contract Management
• Service Level Management (SLA)
• Service/Change Request Management (scope, schedule, budget, prioritisation)
• Problem and Incident Management (tracking, escalation, closure)
• Audit and Security Services
• Risk Management

 What we are looking for

• Tertiary Education in relevant fields is preferred.
• CITPM (Certified ICT Project Management Programme) or PMP (Project).
• Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles.
• Team player with project management and people management skills.
• Experience in Hardware or Technical refresh project is an added advantage.
• Analytical, conceptualisation and problem-solving skills.
• Results and customer oriented
• Good written, verbal communication, presentation, and negotiation skills
• A solid understanding of how people go through a change and the change process

Job Description

1.As a person in charge of Public Relations, with sufficient knowledge of the Japanese economy, politics, and a wide range of topics related to Japan, maintain and improve the relationships and mutual trust with the Japanese media by maintaining close communication, forming the basis for effective corporate communication with external Japanese stakeholders.

2.As a person in charge of Public Relations in the trading company, proactively explain and release the information of our trading activity to each media to obtain a better understanding and familiarity of our core business, which enables us to enhance our presence in each domain and industry.

3.Not only addressing corporate communication with external stakeholders but also proactively promoting publishing activities of our company by planning the most effective design, methods, timing, etc., in a stiff alignment with the Tokyo Head Office and local branches in the APAC region.

4.With the knowledge of the worldwide economy and politics, establish relationships with the media overseas besides Japanese media, forming the basis for effective corporate communication with external stakeholders.

5.Address the tasks assigned by the General Manager of the planning division and complete them at a high level, even if they are not directly related to corporate communication, PR activities, and publishing activities.

Job Requirements

1.Over 5 years working experience in the Public Relations department and have the knowledge and skills to communicate smoothly with Japanese Media based on a deep understanding of Japanese culture, economy, politics, etc., including fluent Japanese.

2.Over 3 years of experience in engaging in the trading business which enables us to introduce and explain our trading activities to stakeholders in a more efficient and targeted manner.

3.At least 1 year experience in engaging corporate publishing activity to Media which requires very sensitive attention to how, when, and where we should publish or make advertisements.

4.Ambition and proactive attitude of leading and managing the team you belong to and the above tasks, as well as supporting General Manager even in areas that are not related to public relation activities, publishing activities, and corporate communication. (tasks besides PR, publishing, corporate communication are expected to be around 40% of whole tasks)

5.Able to speak and write English as well as fluent Japanese.

6.PR Planner or equivalent certification is required.

7.To ensure compliance and integrity on your own.

about the company

My client is a leading reputable brand in the grocery/food industry. They now have exciting opportunities for a Senior Executive, Food Processing to join their dynamic team during an exciting time in their development.

about the job

• Oversee the Production and distribution of Fish, Seafood, Poultry & Beef division
• Co-drive the development and start-up of the new organization and facilities
• Responsible for reviewing and controlling manufacturing documentation to ensure accuracy and proper issuance.
• Monitor daily production quantity to ensure output meets the planned targets
• Re-deployment of production staff in production lines if necessary for better efficiency.
• Plan for R&D trial; sample and data submission for costing and approval.
• Work with the Production Planner on overseeing inventory levels of all ingredients and finished products & secure necessary raw materials
• Oversee and coach line leaders / production staff on the assigned job scope within the production lines.
• Manage quality control activities to be in line with quality assurance standards and procedures.
• Monitor and ensure ISO 22000 food safety standards are adhered at all times.
• Work with QA to ensure food safety and quality of raw materials / finished products.
• Work with Preventive Maintenance Team for scheduled inspections of equipment
• Monitor compliance to SOPs, safety regulations and policies

job requirement

• Degree/Diploma in Business Management or equivalent
• Min 2 years (for executive level) and 5 years (for senior executive level) of relevant experience in Food Production
• Hands-on, at least 3 to 4 years of experiences as supervisor role
• Knowledge of SAP is preferred
• Good understanding of GMP, GHP and SOP
• Willing to work in the West

If you are interested in the position, kindly send your CVs to yiling.tan@randstad.com.sg.

Please include your availability, expected salary and reason for leaving your current job.

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R21103172

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Air Freight Operation Assistant Manager

$4000-$4500

Alps Ave Singapore (Changi)

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Develop and implement strategic plans to enhance airfreight operations.
• Collaborate with senior management to align airfreight strategies with overall company objectives.
• Oversee day-to-day airfreight import and export operations.
• Ensure compliance with relevant regulations and industry standards.
• Optimize processes to achieve operational efficiency and cost-effectiveness.
• Lead and motivate a small team of airfreight specialists.
• Provide guidance, training, and support to enhance team performance.
• Build and maintain strong relationships with clients, ensuring their airfreight needs are met.
• Address and resolve customer concerns promptly.
• Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.
• Implement key performance indicators (KPIs) to monitor and improve airfreight performance.
• Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.
• Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.
• Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

Requirements:

• Posses good air freight knowledge in export/ import requirement
• Relevant experience in air freight leading a team of 4 to 6.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Position title: Business Development/Marketing Manager

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9am to 6 p.m

Salary : $4,000-$5,000

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilities:

• Provide day to day support, including analyzing and monitoring the performance of the investment of multi-asset portfolio.
• Daily cash and trades reconciliation.
• To assist in the due diligence of investment opportunities, including writing investment memo and decks.
• To assist in writing periodic report and update on portfolio performance.
• To assist in fund accounting and administrative matters including compliance and tax reporting requirements for the investment portfolio.
• To coordinate with external providers including funds, fund admin, private bankers, tax advisors, lawyers etc.
• To assist in the analysis of Group’s operating businesses.
• To write meeting notes after participating in high level meetings together with directors and senior management.
• Assist in ad-hoc projects/assignments as required.

Job Requirements:

• Diploma Holder and above
• 1-2 years relevant experience is preferred.
• Candidates with any middle office / trade floor support experience will be preferred.
• Responsible, meticulous, self-motivated, fast learner, positive attitude
• Good numerical competency

At Meta, we’re shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary design teams are creating new ways to help people connect, find communities and grow businesses. Together, we are committed to building innovative technologies — Facebook, Instagram, Messenger, WhatsApp, Workplace, Meta Quest and more — to serve billions of people around the globe.

Meta is looking for a Product Design Manager with exceptional design, communication and people management skills. As a Product Design Manager, you will lead and manage teams to ensure our products and features are valuable for people, easy to use, and of the highest level of craft and execution. In this role, you'll be a foundational member on the leadership team, working together with your counterparts in engineering, data science, UX research, content design, and other disciplines to define the strategy, operations and communications that guide the team to build great products addressing real user needs. You’ll be expected to utilize your full range of people management skills, product strategy, product design, interaction design and visual design skills. This posting represents different full-time roles across the Meta company.

RESPONSIBILITIES

• Build and manage a talented, diverse, inclusive team of product designers and leaders that consistently delivers on projects and is well-balanced across a range of design skill sets.
• Responsible for overall team performance and health, resource allocation, project prioritization, and building a culture of design excellence.
• Lead and oversee the user experience of a product from conception to launch in partnership with product managers, engineers, UX researchers and content designers.
• Take broad, conceptual ideas and turn them into useful and valuable products for our billions of users.
• Contribute to strategic decisions around the future direction of Meta’s products.
• Design end-to-end flows and experiences that are simple and elegant for our supported platforms.
• Define, craft and evolve designs within visual systems and/or standard.
• Proactively solicit and provide feedback from designers and a broader product team in order to continually raise our bar for quality, while also taking on mentorship.
• Cultivate a healthy design process for the team, and be a key contributor to your organization's product strategy.
• Effectively communicate your team's product goals (both within the team and outside the team), and connect related projects across the company so that problems or joint decisions can be resolved quickly

MINIMUM QUALIFICATIONS

• 6+ years of experience in Product Design.
• 3+ years of design leadership experience with direct reports under your guidance and leadership.
• 6+ years of experience working collaboratively with product, engineering, design, content and user research teams.
• Experience building and shipping applications or software across a variety of platforms.
• Experience leading product direction and strategic thinking with the experience developing product goals, identify opportunities, and make decisions based on the impact to people and the company.
• Experience representing work to a broader product team and other leaders, clearly and succinctly articulating the goals and concepts.

PREFERRED QUALIFICATIONS

• Experience with delivering 0-1 products from concept stages to launch.
• Experience working on large scale, complex, ambiguous projects across multiple teams.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Do you thrive on building deep relationships and uncovering strategic opportunities to drive growth? Are you enthusiastic about the IT industry and its transformative power? If so, then we want YOU as our Strategic IT Account Manager!

About the Role:

In this pivotal role, you will be responsible for managing and expanding relationships with our key IT accounts. You will function as a trusted advisor, proactively identifying their needs and tailoring solutions that align with their long-term goals. By leveraging your deep understanding of the IT landscape and your exceptional relationship-building skills, you will play a key role in exceeding revenue targets, fostering client loyalty, and propelling our company's success.

Responsibilities:

• Manage a portfolio of assigned high-value IT accounts, driving revenue growth and exceeding targets.
• Develop and implement strategic account plans, aligned with client objectives and market trends.
• Cultivate strong, trust-based relationships with key decision-makers across client organizations.
• Proactively identify new business opportunities and present impactful solutions that address client challenges.
• Collaborate with internal teams (sales, marketing, engineering) to ensure seamless delivery and client satisfaction.
• Conduct thorough competitor analysis and stay updated on the latest IT trends and technologies.
• Negotiate contracts and pricing agreements that are mutually beneficial.
• Monitor and analyze key performance metrics, providing data-driven insights to optimize client relationships.
• Prepare presentations, reports, and forecasts to communicate effectively with both internal and external stakeholders.

Qualifications:

• 5-7 years of proven experience in IT account management, preferably within the IT Consulting/Solutioning industry.
• A strong track-record of exceeding sales targets and building successful client relationships.
• Deep understanding of the IT landscape, emerging technologies, and their business implications.
• Excellent communication, presentation, and negotiation skills, with the ability to influence at all levels.
• Proven ability to manage multiple priorities, deadlines, and complex projects effectively.
• Strong analytical and critical thinking skills, with a data-driven approach to decision-making.
• Experience working cross-functionally with diverse teams to achieve common goals.
• Bachelor's degree in business, marketing, computer science, or a related field required.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with innovative technology and leading IT companies.
• Dynamic and collaborative work environment with a focus on professional growth.
• The chance to make a real impact on our company's success and build a rewarding career.

If you are a strategic-thinker, a relationship-builder, and an IT enthusiast who thrives in a demanding environment, we encourage you to apply! Please submit your resume and cover letter to [email protected]. We look forward to hearing from you!

Position: Assistant Manager, Collibra Data Governance
Employment Type: Permanent
Location: Central

This role demands a seasoned professional with a strong technical acumen, particularly in the realms of Collibra and Databricks, coupled with a proven history of successfully implementing large-scale data projects.

The ideal candidate should exhibit a comprehensive understanding of data governance processes and be adept at fostering collaboration across teams to enforce rigorous data quality standards. Exposure to Asset Management operations is considered advantageous, providing a more comprehensive perspective on data governance within the financial sector.

Responsibilities:

• Play a pivotal role within the Data & AI team, fostering the integration of Collibra across our client's diverse Local Business Units (LBU).
• Establish and rigorously enforce data quality standards to guarantee unwavering consistency and precision, working collaboratively with cross-functional teams.
• Act as a distinguished Collibra Subject Matter Expert (SME), addressing intricate data quality issues and actively contributing to continual enhancements.
• Craft and maintain meticulous documentation on data quality policies, procedures, and optimal practices within the Collibra framework.
• Conduct training sessions for users on Collibra tools, cultivating a culture of awareness and adherence to well-defined data quality standards.
• Contribute significantly to the overarching data governance framework, ensuring steadfast compliance with rigorous data quality standards.
• Collaborate seamlessly with data stewards, instilling a sense of data ownership in quality-related matters and ensuring the meticulous execution of data quality policies.
• Maintain a close working relationship with Collibra as a vendor, adeptly resolving technical platform issues through coordination and solution-oriented approaches.

Job Requirements:

• Possess a minimum of 4 years of hands-on experience with the Collibra Data Quality tool and Databricks.
• Showcase robust technical prowess in data, underscored by a track record of successfully implementing large-scale projects.
• Prior experience in developing data governance processes is considered a notable advantage.
• Demonstrate a profound understanding of integration mechanisms between applications, particularly concerning lineage and metadata harvesting.
• Prior exposure to Asset Management operations is a valuable asset.
• Essential experience in Data Governance processes to ensure Collibra seamlessly aligns with defined process requirements.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

As a Business Insights & Strategy Manager, you will take a leading role in generating business insights to drive tangible business impact. You will collaborate with functional domain experts across markets and contribute to the development of business strategies. This is a highly visible role offering the opportunity to participate in cross-functional projects and gain meaningful exposure to senior management.

Your impact

● Work closely with different business units to understand their goals and translate unstructured business questions into quantitative problems.

● Analyze user behavioral data to identify patterns, uncover opportunities, and facilitate the formulation of business plans.

● Design and build reports and visualizations on business performance.

● Design A/B tests and propose actionable recommendations.

● Collaborate with Marketing, Product, Content, and Engineering teams to optimize operations

Requirements

● Degree in Engineering, Business, Statistics, Computer Science, Data Science, or any related analytical field.

● 5 – 8 years of work experience in prescriptive analytics and implementing statistical models.

● 3+ years of work experience using SQL.

● Proficiency in Python/R or other statistical programming languages.

● Familiarity with data exploration and data visualization tools like Tableau.

● Excellent communication skills, able to coordinate with stakeholders across markets

● Self-starter who can manage multiple projects simultaneously and work under pressure

● Experience with OTT, tech, and/or high growth businesses a plus.

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm
Working Location: Bedok
Salary Range: $4000 + Allowance: Transport: $500 / Handphone: $75 (upon confirmation) + Comm

Job Responsibilities:

• Exploit opportunities to acquire new account and grow the sales revenue.
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal.
• Identify potential customers to implement Go-To-Market strategies.
• Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc.
• Coordinate with external partners/internal cross functional team to provide pricing and technical support on cloud-based solutions to customers.
• Grow the sales portfolio with the IT hardware products, maintenance and computer re-location services including manpower outsourcing.
• Actively develop sales pipelines to meet the corporate sales target.
• Continuously IT solutioning revenue generation by partnering with Technical/Pre-Sales Consultant for up-selling.

Job Requirement:

• At least Diploma in any field
• Relevant Experience in IT Sales & Government Tenders

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Company Description

We are currently seeking a dedicated and experienced Manager to join our dynamic team at Shenton Credit, a leading moneylender business. The successful candidate will play a crucial role in upholding our professional image, ensuring exemplary customer service, and contributing to the overall success of the organization.

Role Description

This is a full-time on-site role for an Operations Manager at Shenton Credit located in Singapore. The Operations Manager will be responsible for managing daily operations, developing and implementing business strategies, ensuring smooth and efficient operations, monitoring financial performance, and leading and managing a team of professionals.

1.Exemplary Customer Service:

Provide outstanding customer service to clients, maintaining the professional image of the company.

Stay engaged with customers to ensure a positive experience during scheduled appointments.

2.Product Advisory and Enquiries:

Offer product advisory to customers, addressing inquiries, and explaining procedures over the phone.

Assist clients with account management, ensuring accuracy and completeness.

3.Loan and Credit Management:

Provide a clear explanation of the various loan and credit options alongside contractual terms to clients.

Select and recommend the best loan package for the client based on their financial needs.

Compute payment details for clients, ensuring transparency and clarity.

4.Documentation and Compliance:

Review loan agreements to ensure completeness and accuracy, in accordance with company policy.

Maintain adherence to legal and regulatory requirements in all loan and credit transactions.

5.Record Keeping:

Maintain and update customer records on a timely basis, ensuring accuracy and compliance with data protection regulations.

6.Follow-up and Repayment Management:

Tactfully and professionally follow up with customers to elicit timely repayments.

Contact customers tactfully to negotiate reloan plans, ensuring adherence to company policies.

7.Ad-Hoc Duties:

Undertake any other ad-hoc duties as required to support the efficient operation of the business.

Qualifications

Minimum Diploma or equivalent qualifications.

Proven experience in a customer service role, preferably in the financial or moneylending sector.

Leadership and managerial skills

Strong communication skills with the ability to explain complex procedures in a clear and concise manner.

Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers).

Proficiency in dialect (E.g., Cantonese or Hokkien will be an added advantage).

Our client, a well-known company is looking for candidates for the position of Assistant Program Manager.

OVERVIEW
The position will be part of the Program Management team to help drive growth in market shares of the freight, logistics and transportation businesses within the organization.
This position must be familiar with the freight and contract logistics business and be able to meet customer’s operations and reporting requirements in the region and work closely with the Company Global Network to provide the best-in-class support to the customers.

JOB PURPOSE

• ​​​​​​​​​​​​Acts as the primary contact for multi-Geo and/or multi-product customers.
• Maintain day-to-day interaction with customers to ensure operational execution of customer requirements to resolve customer issues, identify ways to improve service and add value to the relationship.
• Carry out successful basic customer onboarding and implement the engagement processes with respective stakeholders.
• Champion and represent the customer’s business requirements in the organization.
• Improve the service to the customer and profitability to the organization.
• Ensure that Company’ performance to the customer is within agreed performance and costs levels.
• Act as liaison between the customer and the various Regional Group divisions.

Job Scope:

• Serve the customer through issue resolution, process improvement, resolution of process and service failures, rectification of invoicing accuracies, improving reporting accuracy, and improve overall client responsiveness.
• Develop and maintain an internal and global contact list and escalation tree for each customer.
• Maintain SLA compliance and carry out timely KPI metrics reporting.
• Work closely with the Company HQ and Global Network offices to carry out seamless onboarding of the customer.
• Kick off new customer implementation with respective stakeholders.
• Monitor all agreed KPIs associated with Company’s commitment to the customer for transportation, freight and hub-related services.
• Handle customer issues that go beyond day-to-day operations or those that are escalated for resolution.
• Understand customer’s business and the environment that they operate in, to be able to resolve the customer’s business and operation issues.
• Develop and maintain WI, SOP or reporting deck for the customer.
• Assume responsibility in conjunction with respective project analysts, for successful implementation of projects.
• Actively identify, measure and improve performance levels for the customer.
• Participate and validate contract rates with respective KAMs and pricing teams.
• Drive automation for reporting requirements.
• Carry out other tasks and assignments given by the Management.

Requirement:

• Bachelor’s Degree or Diploma.
• Minimum 3 years experience in logistics or supply chain management, equipped with ocean and airfreight knowledge.
• Experience with supplier management, program / key account management will be an added value.
• Proven hands-on experience in cross-functional involvement, working with sales, solutions, industrial engineering or customer support teams.

Thank you for your application and we regret that only shortlisted candidates will be notified.

PERSOL Singapore, PERSOLKELLY Singapore Pte Ltd| EA License No.: 01C4394 | RCB No.: 200007268E |

Patricia Chong Xian Yeong | Registration No.: R21100046

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Description

1. Research and Reporting responsibilites:

To be responsible for the department’s business data processing and analysis under supervision from senior product manager, and assist in other reporting works.

2. Business support responsibilities :

To support front office within the department e.g. providing the commodity market information, montioring the dealine of annual review, grading and rating of customers, as well as undertaking some admin work in the department.

3. Product Management Support Responsibilities:

To assist senior product manager to review product management policies and buinsess procedures.

4. Other jobs assigned by line manager.

Job Requirements

1. Sound MS office software skills (e.g. Excel, Word and Powerpoint), communication and cooperation skills.

2. Fluent in both Chinese mandarin and English (both verbal and written) so as to communicate with our HQ and Chinese-speaking customers.

Claim Specialist and Assistant Operations Manager

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront
• Salary: $4,000-$5,000 (With AWS only, no bonus)
• AWS, Minimum of 1 continuous year of service as at 31st December
• Other Benefit: AL, Medical & Dental Reimbursement; Mobile Reimbursement Cap at $100

Requirements:

• Diploma or equivalent qualification
• Minimum 2 years experience in handling ISO Tanks/Flexi Tank import/ export & claim processing

Jobs Scope:

• Identify potential Claim (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and response to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide in claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and condition whenever appliable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim related documents (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, department and 3rd parties on running/open claim cases.
• Updates insurance team, Rotterdam claim department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9 to 6 p.m

Salary : $4,000-$5,000

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description & Requirements

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Responsibilities

Major Responsibilities:

 Managing Head office and local projects related to Singapore branch’s private cloud system as a project manager, which includes system requirement definition, cost estimation, trouble shooting, vendors/ resources/ schedules control.

 Coordinating among the Bank and vendor to maintain stable system operation.

 Review document / deliverables submit from vendors.

 Propose enhancement projects and new product for the Bank to improve the Bank’s infrastructure’s stability and efficiency.

 Strictly Comply with policy and procedures including Head Office System Development Rules.

 May require managing projects related to application software.

Skills/Requirement

Requirements:

 Years of Experience

At least 3-year experience in the IT infrastructure/ hardware field including 2 year experience in project management. It is preferable to have experience in the Banking industry.

 Other requirements/ skills:

• Knowledge and experience in virtualization software such as VMWare is must Knowledge and experience in operational product such as vROps, JP1, Solarwinds, Arcserve, Splunk.

• Knowledge and experience in network administration.

We are seeking a creative and passionate Digital Content Designer to join our team at 3dsense Media School. As a Digital Content Designer, you will play a crucial role in developing engaging and visually appealing digital creatives across various platforms. The ideal candidate possesses a keen eye for design aesthetics and is adept at translating ideas into compelling visuals.

Responsibilities

• Develop and design visually compelling digital content, including graphics, images, and videos, that align with brand guidelines and resonate with target audiences.
• Collaborate with our Marketing team to create cohesive and effective creatives that support our digital paid advertisements, social media posts and physical collaterals.
• Stay informed about industry trends, design tools, and emerging technologies to ensure the continuous improvement of digital content quality and innovation.
• Optimize content for various digital platforms, ensuring a seamless and visually appealing user experience.
• Manage multiple projects simultaneously in a fast paced environment, adhering to deadlines and maintaining a high level of attention to detail.

Requirements

• Diploma/degree in Design, Visual Communications, Digital Media, Advertising or a related field.
• Fresh graduates are welcome to apply. Prior working experience in digital, design or agency is a plus.
• Prior experience in creating content for platforms (Google Ads, Meta, Instagram, Tik Tok, etc.) is a plus.
• Proficient in industry-standard design software, such as Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro) and other relevant tools.
• Solid understanding of design principles, color theory, and typography.
• Knowledge of 2D/3D motion graphics and passion for creating exciting showreels and videos.
• Up-to-date with the latest design trends and a passion for innovation in the digital space