NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a IT Service Management Officer (SMO) to be part of our diverse team of talents here at NCS!

You will be part of a team of highly motivated individuals in the IT Governance Team, managing the development and maintenance of IT team on behalf of a key NCS client. You should have proven track records in areas of Stakeholder management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.

If you thrive on being part of delivery and transforming the clients’ operation, then this is the position for you. Your 'hands-on' knowledge, vast exposure and wealth of experience either in vendor and/or user environments, coupled with a driven and self-motivated personality, will ensure your success.

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

You will be performing the following scope of work for a system or a family of systems for a NCS key client:

• Service Management
• Configuration Management
• Incident Management
• IT Security Management
• IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor, report and ensure that the SLA/KPI of the in-scope systems are to be met, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and provide regular update to client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level, and highlight in advance to client in any eventualities of potential obsolescence.
• Prepare and submit report to Client

Incident Management

• Lead investigation and ensure resolution of incident withinstipulated SLA time
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client
• Ensure propersign-off/endorsement by client for incident resolution/closure and associated archival/repository

IT Security Management

• Schedule security scan for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Ensure application/software/system are updated with the latest virus/security patches
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidences to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

A little about you:

• Degree in Information Systems, Computer Science or equivalent
• More than 3 years of IT project management experience and at least 5 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques

What you might also need to have:

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Must be customer oriented and be able to lead, develop and maintain respectful and trusting relationship
• Able to travel as and when required

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Roles & Responsibilities

. Responsible for effectively creating and executing multi-platform marketing initiatives for the organization’s events.

. Owns the event marketing process – budgeting, design and creatives, marketing strategies, promotion, execution of initiatives and evaluation.

· Work closely with Corporate Partners for successful delivery of all physical and online events and lead generation activities.

· Conceptualize design briefs to develop marketing collaterals

· Develop and implement effective event marketing strategies

· Plan, develop and drive all local event paid campaigns-online/offline

· Monitor and optimize local event paid campaigns-online/offline for maximum effectiveness.

· Communicate closely with appointed agencies, printers and external vendors and ensure project timelines are met

· Prepare event budget, marketing and post event reports

· Participates in new business activities as assigned.

· Plan and execute various onsite activations & events, including but not limited to CRS booth and pop-ups

· Identify opportunities to expand marketing efforts and to increase brand awareness

· Assist in planning of annual events and event campaign calendar.

· Participates in any marketing-related activities as assigned

Requirements

· Diploma or Degree in Business/Events Management or Marketing

· At least 1-2 years of experience in a marketing/events position

· Creative and detail-oriented

· Effective oral and written communication

· Have ability to work and operate in a team and demonstrate teamwork skills

· Ability to handle multiple tasks under pressure and meet deadlines

Skills

· Demonstrated skills, knowledge and experience in the design and execution of marketing, communications and public relations activities.

· Strong creative, strategic and analytical skills

· Knowledge of graphic design software (Photoshop/ Illustrator, Canva, etc.)

· Knowledge of SEO & SEM concepts and website analytics tools (Google analytics)

Business Function

Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people.

Responsibilities

End-to-end Programme Management which includes:

• Project manage the setup for programme/curriculum management and tracking of completion
• Own and lead the execution of class scheduling and trainer allocation, communications to learners on upcoming calendar of programmes and enrolment instructions

Class Management - maximise cost efficiencies and effectiveness for BU/SU learning costs

• Monitor class enrolment and handle ad-hoc queries from learnerscommunicate class enrolment status toBLPs / external vendors for appropriate action[leveraging on Chat Bot for Tier 1 queries, Tier 2 – Training Admin and Tier 3 – Programme Managers]
• Liaising with external / internal trainers on class related matters including change of trainers and swaps

Data Analytics and Reporting

• Drive delivery and completion of learning projects through Learning Roadmap (LRM), upskilling/reskilling completion report and dashboard
• Manage system enhancements - support QV learning dashboard enhancements with relevant data points from LHUB with inputs from BLP

Vendor/Contract Management and Government Training Subsidies (includes financial management)

• Adhere to DBS GPS guidelines on onboarding of new vendors and/or management of related contracts plus CMP process
• Work with GPS to manage NDA & MSA’s T&C deviation.
• Existing Vendor – monitor contract renewal and execute new SOW as part of action planning from annual learning needs analysis. New Vendor – Vendor Onboarding, NDA, MSA and SOW
• IBF submissions for new applications for new programme accreditation/funding and renewal applications for existing programmes

Special Projects – Critical Initiatives / Stretch Opportunities

• Change management projects involving learning or L&D related to bankwide or BU/SUinitiatives
• Standards/Process Harmonisation e.g. Course Category, including clean up of courses incorrectly classified , standardisation of Course Evaluation Form

Requirements

• Experience in managing projects or programs with multiple deliverables and multi-year timelines - (preferably with Project Management/Agile skills)
• Good track record of inter-personal and relationship building skills, able to initiate a conversation and provide customer centric approach to assist stakeholder
• Interested and passionate in developing learning solution, solve problems and improving current processes
• Committed to learn fast, adaptable and passionate to deliver quality work as a team
• Good working attitude with strong work ethics and commitment to meeting deadlines
• Proficient in Excel (e.g. pivot table, vlookup, macros) and Power Point
• Ability to represent quantitative information in a visual form that facilitates effective decision making
• Proficient verbal and writing skills
• MS SharePoint for posting learning courses details and Tableau visualization skills (optional)

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

This is a 12 months contract assigned to our client

Work Location: near City Hall MRT

Salary : $6,000-$8,000

Job Scope

1. Marketing Performance Management

2. Responsible for understanding the media landscape and identify the mix of media channels that will best advertise the products to its target audience.

3. Identify ways to optimise costs and effectiveness for campaigns.

4. Work with media buyers and aggregators on media and placement strategy.

5. Defines the strategy and liaise on buying.

Top 3 Mandatory Skills:

1. Performance/ Paid Media Strategy/Planning and ongoing counsel

2. Integrated / Mix-Media Touchpoint reporting and recommendations

3. Financial Services experience / Partnership with platform (Meta, Google etc.)

Optional/Good to have skills:

1. Google Ad partner certified etc

2. Meta Ad Certified etc

Job Description:

Media Strategy / Planning:

1. Once/Quarter across 4 products

2. In-Person Workshop meetings (approx..8-hours)

On-going advice/counsel on media performance, in-flight strategy/optimisation, end-of-campaign insight

1. Setting clear benchmarks, proposing optimal budget to spend by channels

2. Stitching an end-to-end reporting for optimisation using AA, media agency & funnel data

Responsibilities:

• Support our group company PC Securities Financial Group with account lifecycle management processes from onboarding to maintenance of clients, follow through documentation up until handover to Operations
• Establish and manage relationship, build and preserve trusting bonds with clients
• Handle clients’ needs and enquiries to provide them with quality services
• Manage the total wealth of clients by matching our financial and investment product solutions to their needs
• Establish workflow processes and take part in automation of client onboarding project

Requirements:

• Minimum 1 year of relevant working experience in financial services organization
• MAS licensed representative, possession of CMFAS certification (M5, M6, M6A, M8, M8A, M9, M9A & HI) preferred
• Customer focused and able to provide a high standard of client service
• Ability to take ownership of client enquiries
• Team player, helpful and well organized
• Experience in covering HNWI in the Southeast Asia market will be given priority
• Good command of both English and Mandarin (oral and written, to handle both English and Mandarin speaking clients)
• Remuneration commensurate with experience

Job Brief

We are currently looking to hire a Key Account Manager who will be responsible for managing of key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.

Main Responsibilities of a Key Account Manager

Your main responsibilities will include: Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services

Developing and executing strategic account plans to drive growth and maximize revenue from key accounts

Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling

Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships

Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients

Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market

Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage

Keeping track of key performance indicators (KPIs) and key account metrics, using

data-driven insights to measure success and drive continuous improvement

Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations

Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Key Requirements

You have a diploma/degree in Sales, Marketing, Business Administration, or a related field

You have a strong track record of success in key account management

You have experience in delivering client-focused solutions

You can analyze and draw inferences from data

Familiarity with CRM tools (eg. Salesforce) would be a plus

You possess excellent communication & interpersonal skills

You demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization

Experience in FMCG(non-food)/Health & Beauty industry is required

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

• Patrol all areas of the property and assist guests with room access
• Monitor security feeds and conduct daily physical hazard inspections
• Respond to accidents and assist guests/employees during emergency situations
• Defuse guest disturbances and escort from the property if necessary
• Conduct investigations, gather evidence, and facilitate interviews with relevant parties
• Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Team-spirited coworkers
• Learning and development opportunities
• Encouraging management
• Wellbeing programs
• Discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs

What we’re looking for

• Strong communication skills
• A history of thriving in stressful situations
• A team-first attitude
• A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Roles and Responsibilities:

• Emerge in leading project development, change management and implementation of processes linking the business and technical perspectives.
• Collaborate and partner with multi-levels stakeholders across various geographic locations and Regional Head Offices.
• Provide business support & training to application systems.
• Work with business stakeholders and regional counterparts on business processes, performance monitoring, reporting, improvement analysis, solutioning and governance.
• Act as intermediary between business users & technical team to gather requirements, perform analysis, provide documentation, conduct user acceptance test & user training.
• Implementation of system enhancements, new regulations and/or processes.
• Maintain/publish new Global SOP (standard operating procedure) for related business processes and ensure timely distribution.
• Collate, analyze and map system & process workflows.
• Identify issues, gather information from various sources, analyze data, interpret patterns and trends, build models, give recommendations, and create insightful analysis.
• Identify improvement opportunities and recommend process changes, oversee the implementation of revised processes and monitor the efficacy of updated processes.
• Take lead in investigating problems/issues reported by users.

Requirements

• Minimum 2 years' container shipping experience, preferably with experience in Business Process Management.
• Degree/Diploma holders in relevant discipline.
• Knowledge in Business Process Management and Agile practices preferred (not a must)
• Continuously learn and apply new technologies and methodologies to enhance business processes.
• Be open to job rotation opportunities for career growth and to gain experience in various business areas.
• Analyze data and identify areas for improvement in business procesess to ensure high quality and efficient operations

Interested candidate, please sent your resume in MS Word format to andylow@recruitexpress.com.sg

Andy Low Soon Meng (R1104601)

Recruit Express Pte Ltd
EA Licence No: 99C4599

We regret that only shortlisted candidates will be notified.

Position Objective

The Social Media and Marketing Executive will be responsible for the Company’s social media platforms which includes monitoring user engagement and analysing feedback on a regular basis. This role will involved in developing and implementing marketing strategies, and create captivating content for all social media platforms to enhance audience engagement and drive business opportunities.

Duties and Responsibilities

• Conceptualise and develop social media strategies, marketing plans and content calendars to promote the services of the Company and its subsidiaries and affiliates.
• Manage and maintain the Company’s media platforms including websites, Instagram, FaceBook, and email/CRM software, marketing communications, promotion, etc.
• Participate in the lifecycle of video and social media content production, covering pre-production, production, and post-production phases, which includes incorporating music, dialogues, graphics, and effects.
• Perform 2D & 3D Motion graphics
• Generate creative contents and ideas for video and social media projects; including 2D & 3D motion graphics.
• Ideate and develop promotional messages or branding content to execute new marketing ideas and drive business goals.
• Communicate with agents and external parties to generate new marketing strategies.
• Research, identify new market opportunities and execute to increase revenue.
• Manage social media platforms and audience bases to enhance market presence.

Job Requirements

• Diploma / Degree in relevant field, such as media production and design.
• Proven experience in digital marketing e.g. Facebook, Instagram, TiKTok and Youtube.
• Relevant skills and competencies e.g. Adobe Photoshop, Premiere Pro, Canva, Copywriting, Videography and Graphic Design.
• Knowledge of marketing analytics tools e.g. Google Analytics and Search Engine Optimisation (SEO).

Job Competencies

• High energy, dynamic and self-motivated
• Possess a sense of urgency, excellent communication and interpersonal skills.
• Is result-oriented, self-driven and able to work independently with minimal supervision.

Only shortlisted candidates will be notified.

Duties & Responsibilities:

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issue
8. To provide evaluation/findings and project results to HQ Tokyo in Japan on a frequent basis

Requirements:

1. 7-8 years relevant working experience within the Construction industry
2. Should possess a minimum qualification of Degree/Masters in Civil Engineering/Architecture/Technology or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines
5. Fluency in spoken and written Japanese would be advantageous as the incumbent will be required to communicate and collaborate with Japan Head Office

Senior Executive/Assistant Manager, Data Analytics & Insights

Group Care Plan Operations

Data Analytics & Insights (DAI) team under Group Care Plan Ops will support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team will develop innovative analytics solutions and derive actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

Responsibilities

• Identify data and information needs required to enable the vision and key priorities of the organisation.
• Collaborate with stakeholders to identify available and relevant datasets and make strategic recommendations on such collection, integration and usage.
• Develop, maintain and refine interactive dashboards using data visualisation tools such as Tableau.
• To assist in developing the timeline that will enable DAI to progressively meet stakeholder needs.
• Establish and prioritise dashboard and scorecard of key stakeholders and working collaboratively with Group Clinical Ops and Group Service Ops, to refresh the Dashboard and Scorecards on an ongoing basis.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or related disciplines with strong statistical modelling and machine learning skills.
• At least 3 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Familiarity with healthcare setting is a plus.
• Fresh graduates with excellent data capabilities will be considered.
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions.
• Possess can-do attitude and work independently in ambiguous situations.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.

Duties & Responsibilities

• Support the Head of Home in all aspects of operational/compliance audits/reviews of the nursing home.
• Design, implement, and maintain comprehensive quality control processes and establish standard operating procedures (SOPs) for the nursing home.
• Conduct regular reviews of existing procedures to identify areas for enhancement and optimization.
• Plan and conduct risk assessments and quality control reviews to ensure compliance with all statutory, regulatory requirements, and internal compliance requirements.
• Carry out root cause analysis and monitor the effectiveness of action plans to address quality and risk areas of weaknesses.
• Train, coach, develop, and cultivate technical competencies to ensure the capability of designated employees to maintain and comply with quality standards.
• Implement corrective and preventive actions to prevent recurring quality issues.

Requirements

• Degree / Diploma in a relevant discipline
• 5 - 10 years working experience in Quality Assurance/Audit function.
• Strong knowledge and understanding of quality systems and experience in facing quality.
• Good interpersonal and leadership skills.
• Detail-oriented, strong analytical and organizational skill.
• Be prepared to perform other duties as assigned.

Working Hours & Location

• West Region, West Coast
• 5 days work week

Benefits

• Comprehensive Medical & Leave Benefit.
• Supportive and conducive work environment.
• Training sponsorships.
• Training & Development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.
• Being part of a noble organization with a strong heritage in community care.

Your Role

We are looking for a Social Media Marketing Executive to create content for various platforms to ensure brand consistency.

What Will You Do

• To develop and implement a targeted social media strategy.
• To create compelling content for various platforms to ensure brand consistency.
• Ensure community engagement in monitoring brand mentions and engage with the online communities.
• To encourage user-generated content and facilitate discussions.
• To plan and execute social media advertising campaigns.
• To analyse campaign performance and provide regular reports with actionable insights.
• To assist in ad-hoc duties assigned by the management.

What Do We Want

• At least a Bachelor's Degree in Marketing or related field.
• Have proven experience in social media marketing.
• Have strong knowledge in social media platforms and proficient in social media management tools.
• Good interpersonal and communication skills.
• Hybrid working environment.

POSITION PURPOSE

The Regional FP&A Manager is responsible for providing financial insights and supporting strategic decisions across finance and operational departments by delivering reliable data and analysis to be used in decision making and planning for the organisation.

Your responsibilities include, but not limited to, budgeting, forecasting, financial planning and ad-hoc reporting. To excel in this role, the candidate would expect to have exceptional technical and organizational skills that is able to support strategic decision making to ensure the growth of the brand. Moreover, such candidate would be able to work across different individuals in different geographies in the Asia-Pacific region.

Main Responsibilities

· Prepare and/or present ASIA’s Monthly Business Review with accurate monthly financial reports with reliable data and analysis to be used in decision making and planning

· Reviewing of monthly accounts for accuracy, variances and trends to budget and forecast

· Responsible for overall budgeting and monthly forecasting process, including timing and consolidation of information to provide analysis for management review

· Prepare presentations that provide insightful analysis and identify required action items

· Ensure process improvement and streamline procedures across the region as it relates to financial budgeting and forecasting

· Other ad-hoc tasks or projects, that contribute towards influencing commercial decision-making process as it relates to financial budgeting and forecasting

· Build and develop strong relationships with internal stakeholders within regional team and across the Asia-Pacific region

· Be an active team member by demonstrating a willingness to help and support others

Requirements:

· University degree in Finance, Accounting, Business Administration OR related disciplines

· CPA qualification is preferred, relevant experience with Big 4 is a plus

· Relevant experience in financial planning and analysis, business analysis, management reporting or management consulting

· Strong attention to detail and inclination for problem-solving

· Strong analytical and communication skills

· Ability to learn quickly, manage multiple tasks and adapt to new environments

· Strong Microsoft Office Suite skills (Excel, PowerPoint, Word, PowerBI, etc.)

· Proficient in written and spoken English

· Fluency in Chinese, and/ or other Asian language skill is an advantage

· Experience with NetSuite and/or Anaplan is an advantage

AESOP CAPABILITIES

This role is at the “Self” level. The critical Aesop Capabilities for this role are (in order of priority):

Capability

Desirable behaviours

1. Creativity & Change

· Reviews processes to determine gaps between current outputs and expected requirements

· Generates ideas for creative solutions, analyses the impact of each solution and select appropriate course

2. Building Partnership

· Proactively builds effective working relationships with people who can advance work goals

· Shares information, resources, and experience and follows up on relationships to keep them active.

3. Decisions and direction

· Examines data to identify problems, trends and cause-effect relationships

· Generates options for action, develops decision criteria and selects the best course of action

· Involves others and considers their perspective and ensure buy-in

Aesop’s Inclusive Hiring Principles

“Diversity, Equity and Inclusion is not a project. It is a way of being.”

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

GENERAL OFFICE ETIQUETTE

Team Involvement and Support

× Assist in maintaining harmonious workplace relationships by openly and effectively communicating with other employees

× Be an active team member by demonstrating a willingness to help and support others

× Work in a cooperative manner with all other employees

× Adhere to the Equal Opportunity policy of the company

Health and Safety

× Ensure that full care is taken in the performance of all duties in order to protect the health and safety of oneself, fellow employees, visitors and consultants

× Adhere to the Occupational Health and Safety policy of the company

AESOP VALUES

Respect

We take every opportunity to work together in an environment of mutual trust, candour and honesty. We believe that the best and most creative ideas are arrived at and accomplished collectively, with personal and cultural differences celebrated and fostered.

Behaviour:

× Initiates and maintains open, trusting relationships at every opportunity

× Builds on ideas collectively, works positively with others to create shared achievements

× Values and celebrates personal and cultural differences, and endeavours to learn from them

× Genuinely listens to what others have to say and provides candid feedback where appropriate.

Creativity

We embrace all creative possibilities and challenges, particularly those that arise in times of change and evolution. We have a strong desire to learn more, aim higher and examine more keenly, with a love of the unusual and interesting. We explore ideas and have a thirst for deeper understanding through constructive debate.

Behaviour:

× Embraces and supports creativity, and promotes choosing a different path

× Displays a desire to delve deeper and understand situations more fully

× Develops sever approaches or solutions to a problem

× Explores, investigates and debates new ideas with others in order to make well-formed decisions

Excellence

We go beyond what is expected, seeking to have a broader and longer lasting impact and producing outcomes of impeccable quality. We are unremitting in the pursuit of excellence; attention to detail and quality permeate every aspect of our working day.

Behaviour:

× Goes beyond what is expected, considers the longer-term impact of decisions and actions

× Takes accountability for delivering impeccable outcomes, displaying unrelenting attention to detail and quality

× Keeps the exacting standards Aesop customers have at the forefront and consistently strives to exceed these expectations

× Faces shortcomings and acknowledges strengths, and strives for ongoing growth

Passion

We apply energy and enthusiasm to all our activities and express passion in our working life. We have the strength to bounce back from setbacks and continue in our enthusiastic pursuit of creative endeavours.

Behaviour:

× Applies energy and enthusiasm, choosing to take on greater challenges and more creative pursuits

× Passionately advocates for Aesop products and culture

× Demonstrates resilience in the face of obstacles, reassess and shows adaptability in moving around the setback

Integrity

We hold fast to an unwavering moral compass predicated on honesty, effort and quality. Integrity, principles and ethics matter to us, and resonate within every decision we make.

Behaviour:

× Demonstrates a genuine moral compass when making decisions, acting ethically and responsibly

× Shows consistent and genuine sensitivity to the needs of others

× Remains open to sharing information with others to help them perform

• Responsibilities

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for analysing, managing and mitigating risks by exercising timely instructions to deal with the results of delays, or emergencies at construction project sites and
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issue
8. Prepare internal and external reports pertaining to job status to Project Director
9. Ensure quality construction standards and the use of proper construction techniques

• Requirements And Skills

1. 7-8 years relevant working experience within the Construction industry
2. Proven working experience in construction management
3. Advanced knowledge of construction management processes, means and methods
4. Expert knowledge of building products, construction details and relevant rules, regulations and quality standards
5. Ability to prioritize tasks well and able to work independently
6. Able to work under stress and complete tasks within set deadlines
7. Familiarity with construction management software packages
8. Ability to plan and see the “big picture”
9. Competent in conflict and crisis management
10. Leadership and human resources management skills
11. Excellent time and project management skills
12. ALL RACES WELCOME

Job Description

Reporting to the Public Relations Manager, you will monitor and track all news stories and reports on all media channels, draft content for social media and print media that include notices, advisories and posters. You are responsible to administer and co-ordinate the production of corporate communication collaterals such as banners and perform procurement of corporate gifts. Furthermore, you will work with residents on S&CC arrears management and conduct outreach activities with schools and VWOs as well as to assist in events management and other duties on an ad-hoc basis.

Requirements:

• Min Diploma in Mass Communication, Public Relations, Events Management, Journalism or related discipline
• Minimum 1 to 3 year’s relevant experience in communications / public relations / marketing / corporate affairs / journalism / events management / community outreach
• Media relations experience is advantageous
• Possess excellent organization, communication and interpersonal skills
• Strong writing skills with attention to details
• Working hours: 5.25 work week (One sat work, 2 sat off)
• Work Location: Ang Mo Kio

Company Description

Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

For more information, visit www.singaporeartmuseum.sg.

Job Description

• Develop and implement all aspects of planning and operations relating to the realisation of exhibitions and other projects, as well as, care of artwork collections
• Organise and develop a full project life cycle project plans for the production management activities, including overseeing workflow, budget & costs management, timeline setting, project administration and exhibition set up and maintenance, logistics, design, fabrication and artwork/project installation for local and travelling exhibitions / projects
• Ensure projects are delivered on time, within scope and budget
• Analysing and managing project risk, monitoring progress and taking corrective measures
• Create and maintain comprehensive project documentation
• Responsible and manage day to day maintenance of museum displays
• Manage physical facilities for exhibitions and projects, including gallery spaces, art handling areas and exhibition stores
• Review and keep up with current trends and best practices that may have an impact on exhibition/project planning, logistics and museum management issues
• Collaborate with internal and external stakeholders to achieve optimal resourcing, working relationships and fostering key networks
• Apply and enforce workplace safety measurements at worksites
• Handle ad-hoc assignments as and when required

Qualification

A good bachelor's degree with at least 3 to 5 years’ technical experience or exhibition / artistic presentations

Other Information

• Develop and implement all aspects of planning and operations relating to the realisation of exhibitions and other projects, as well as, care of artwork collection
• Interest in contemporary art or related fields
• Good project management and organisational skills
• Attention to details and ability to manage multiple projects simultaneously
• Ability to work individually and in a team
• In good physical health and ability to work at height
• Versatility and interest in various technologies, relevant to artwork visual presentations

Please note that your application will be sent to and reviewed by the direct employer - Singapore Art Museum

Key Responsibilities:

• Assist the General Manager in day-to-day operations and ensuring efficient management of the company
• Lead and coach senior managers and heads of departments on meeting business targets
• Oversee key functions including sales, marketing, HR and administration
• Drive business growth through identifying new opportunities and partnerships
• Set operational KPIs, analyze performance metrics and take corrective actions
• Liaise with key clients and vendors to strengthen relationships
• Keep abreast of industry developments, competition and regulatory changes
• Develop long-term strategic plans aligned with company goals
• Represent company in industry events and functions
• Ensure adherence to legal guidelines and ethical business practices
• Develop and maintain own network of marketing channels and regional partnerships to expand company’s reach
• Leverage connections with local businesses, vendors and distribution partners to explore new regional growth opportunities
• Establish cooperative relationships with industry players to boost company presence across key markets
• Plan and execute regional marketing and expansion initiatives aligned with business goals
• Track and evaluate performance of regional programs to maximize ROI
• Identify customer needs and market trends in targeted regions to introduce suitable products and promotions to grow market share

Qualifications:

• Bachelor's/Master's degree in Business Management or relevant field
• 8+ years managerial experience in the industry
• Strong leadership, communication and interpersonal abilities
• Strategic thinking and problem-solving skills
• Excellent business acumen and networking capacity
• Commitment to excellence while maintaining budget controls

About M-DAQ

M-DAQ is a Singapore-headquartered financial technology company that empowers businesses and individuals in cross-border transactions by harnessing data to provide foreign exchange clarity and certainty. Our innovation of tomorrow further leverages data to provide embedded finance solutions to offer corporates and their employees more convenience and control.

Founded in 2010 with the belief that resources may be limited but aspirations are not, M-DAQ’s vision is to create a World without Currency Borders™ for all to participate and thrive in the global economy. We serve global e-commerce marketplaces, securities exchanges, financial technology companies, and corporates across 45 markets. M-DAQ Group processes S$14bn cross-border transactions annually and turned net profitable in 2018 for its core Aladdin+ business. We have offices across Singapore, Indonesia, China, Hong Kong, Japan, Korea, Sri Lanka and the United Kingdom, and we are backed by international institutions such as Affinity Equity Partners, Ant Group, EDBI, NTT Communications, and Samsung.

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency Borders™
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits

Overview

M-DAQ is seeking an experienced and detail-oriented Compliance Manager who is well-versed with Capital Market Services (CMS) license operations, particularly in Foreign Exchange (FX) over the counter (OTC) and derivative products. The ideal candidate should possess a deep understanding of the Monetary Authority of Singapore (MAS) regulatory frameworks, industry best practices, and a track record in implementing and maintaining effective compliance programs within the financial service sector.

Key Responsibilities

• Stay abreast of MAS relevant regulations and guidelines pertaining to CMS
• Communicate regulatory changes to internal stakeholders while ensuring proactive adjustments to compliance frameworks, policies and procedures
• Develop, implement, and maintain compliance policies and procedures to ensure the CMS licensed entity is compliant with its regulatory obligations
• Conduct risk assessments specific to FX OTC derivatives business activities
• Collaborate with key control functions to mitigate compliance risks
• Implement training programs to enhance awareness and adherence to compliance policies
• Establish robust monitoring and surveillance systems to detect and prevent potential compliance breaches
• Investigate and resolve instances of non-compliance, working closely with internal stakeholders and external authorities, when necessary
• Coordinate and participate in internal and external audits
• Provide regular updates detailing compliance performance, issues, and recommended actions for Head of Compliance and Senior Management review.
• Foster strong collaboration with business units to ensure a thorough understanding of FX OTC derivatives operations
• Act as a liaison with regulatory bodies, responding to inquiries and requests promptly and accurately

Desired Skill Set and Attributes

• A recognised degree from a reputable institution
• At least 3-5 years working experience in a compliance role advising FI in Singapore with a focus on FX OTC derivatives
• Deep knowledge of relevant regulatory frameworks and industry standards
• Strong analytical and problem solving skills with a keen attention to detail
• Excellent communication and interpersonal skills
• Able to work independently with minimal supervision
• Professional certifications such as CAMS or CFE are a plus

Responsibilities:

Legal

• Structure, draft and review legal documentation.
• Where necessary, assist in the negotiation of agreements and provide transactional legal support and guidance to the group’s Singapore business lines.
• Participating and providing support from a legal coverage and support on group-wide projects and the launch of new business lines and products.
• Liaise with and manage external counsel locally and internally to address legal needs of the group.
• Manage relationships and communication with regulatory bodies and authorities as well as industry groups.

Compliance & Risk Management

• Ensure compliance with the requirements applicable to the Asset Management licence.
• Prepare reports for Regulatory Authorities, Board of Directors and Management team.
• Ensure timely and accurate regulatory reporting for licensed entity.
• Keep abreast of applicable regulatory and statutory matters relevant to the industry to ensure that management is fully informed of current, new or proposed legislations.
• Responsible for risk assessment and risk review processes at client onboarding phase including AML/CDD/KYC/FATCA/CRS, ongoing review and administration.
• Review and maintain organisation’s Compliance and Risk Management policies and development of key risk and compliance documentation including FATCA/CRS review, BCP, Disaster Recovery Plan, Risk Assessment, Risk Management Processes and Procedures, Enterprise-Wide Risk Assessment process for the licensed entity.
• Provide training and ensure adherence with compliance and risk management policies and protocols by all staff.
• Ensure that a rigorous Operation Risk and Internal Control structure is established and implemented throughout the business and that appropriate controls are implemented.

Requirements:

• Bachelor of Laws degree with ICA qualification preferred.
• Minimum of 7 years of relevant working experience in the Asset Management, Wealth Management industry.
• Experience in implementing compliance and risk management framework in the financial industry.
• Excellent communication skills and provide proactive legal guidance.
• Ability to build and maintain effective internal and external relationships.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

JOB SUMMARY

· Responsible for supporting the development and driving execution of the Global Credit Cards Target State Service model within the context of the wider Global Credit Cards and Personal Loans (CCPL) strategy. Role holder will be responsible for development and execution of roadmap to right size cost to serve.

· This role will work closely with Group, Region and Country level stakeholders to design & implement credit card servicing strategy (incl design & delivery of new capabilities, simplification & continuous refinement of existing capabilities) to optimise financial and non financial results on the Existing to Product (ETP) global credit card portfolio.

RESPONSIBILITIES

Strategy

· The role holder is responsible for supporting the development and execution of global Credit Card Servicing strategy for Existing to Product (“ETP”) customers within the context of the wider global Credit Cards & Personal Loans (“CCPL”) strategy.

· This includes agreeing these strategies with the relevant group, region and country level stakeholders, along with associated financial and non-financial targets and periodically reviewing performance against these targets in line with the Group’s performance management framework.

· Country CCPL GMs are accountable for the CC ETP portfolio profitability and performance and the role holder is concurrently held accountable for the creation and implementation, as well as, financial and non-financial results of the recommended customer servicing strategies for optimizing returns on the ETP global credit card portfolio.

Business

· The role holder is accountable for developing, socializing and helping drive implementation of servicing strategies to enhance ETP Credit Card Portfolio efficiency and returns, and for delivery technologies that satisfy the needs of the business, and are in compliance with all applicable regulatory requirements, including:

· Conceptualise, design and develop the Target State Service Model leveraging insights from voice of client, CPBB and CCPL transformation agenda and collaborating with the respective Operations and Risk teams in Group and Country.

· Maximise the business and customer value of services by ensuring delivery of the ‘right thing at the right time’. Collaborate with key stakeholders to help eliminate, simplify, optimise or develop relevant processes, propositions, policies to enable the target state service model roll out.

· Responsible to work in partnership with Design, Technology and Digital teams to drive the technology/capability roadmap to achieve optimum outcomes in line with target state strategy.

· Enhance prioritisation & decision frameworks relating to client servicing backlog and ensure data driven prioritisation in alignment with strategic outcomes and scorecard.

· Work closely with Fraud Risk, Credit Risk and Collections teams to set risk appetite, review & optimise strategies to improve business efficiency (fraud losses, collection costs), portfolio returns and client experience.

· Product owner for strategic transformation programs involving CC efficiency/cost to serve agenda.

· Collaborate with Finance to understand and drive transparency into cost to serve across focus markets to facilitate effective decision making on transformation agenda.

Processes

The role holder is responsible for:

· Engagement with group policy owners and/or risk control owners for the implementation of policies and control standards set by them.

· Ensuring appropriate procedures and controls are in place to operate within the group credit and operational risk tolerance and appetite.

· Defining and driving global (versus local) regulatory and compliance standards for managing CC ETP servicing, and working closely with markets to ensure they are met.

· Adopting and embedding change delivery standards through the lifecycle of service capabilities.

· Participate in the quarterly planning for the Hive and provide steer on prioritisation of backlog together with Hive Tech Lead.

People & Talent

· Lead through example and build the appropriate culture and values. Set appropriate tone and expectations of and work in collaboration with partners.

· Ensure holders of all critical functions are suitably skilled and qualified for their roles, including effective supervision in place to mitigate any risks.

Risk Management

· Collaboratively partner with risk teams to ensure risk management procedures and processes are effectively implemented to operate within operational and credit risk appetite.

· Partner with country CCPL teams for a robust risk management environment by identifying key risks and issues and ensuring effective mitigating measures and controls are implemented.

· Work collaboratively with countries and functions to ensure any audit findings are suitably rectified, as it relates to their areas of portfolio intervention.

Governance

· Develop and implement a clear structure of accountability to ensure cross functional team members can perform their roles successfully and there is clear oversight and decision making, including by relevant Committees.

· Take responsibility for assessing the effectiveness of arrangements to deliver effective governance, oversight and controls in business, and if necessary, oversee change in these areas.

· Maintain an awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role.

· Work with regulators in an open and cooperative manner.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Group Credit Cards Customer Engagement function to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Global CCPL Team

· Group, Region and Country Heads of Products, Segments, Distribution, Digital, Operations, Risk and their teams

· Country CPBB Heads

· Group and CPBB Transformation teams

Other Responsibilities

· Leverage the opportunity provided by Corporate Social Responsibility to create positive impact.

· Embed here for Good and Group’s brand and values across the retail bank.

· Perform other responsibilities assigned under Group, Business, Function, Region or Country policies and procedures.

Our Ideal Candidate

· University Graduate / MBA preferred

· 8 years financial services experience, with 5 years in Cards, Retail Banking or Payments.

· Credit card customer engagement/usage & portfolio management experience a plus.

· Competent on E2E process design with ability to balance for optimal outcomes for both client and business.

· Product Owner experience in an Agile Change environment an advantage.

· Good interpersonal skills.

· Positive attitude, high energy, willingness to challenge status quo, ability to work under pressure and to tough deadlines

Role Specific Technical Competencies

· Credit Cards

· Analytics

· Business Strategy

· Business Models

· Credit Cards Portfolio Management

· Product Profitability Management

· Credit Risk Management

· Operational Risk Management

· Direct Marketing

· General Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Adda is an award winning Modern Indian restaurant in the heart of Beach Road helmed by SEA's first ever Indian Michelin Star Chef Manjunath Mural.

As an Assistant Restaurant Manager, you will play a key role in supporting the day-to-day operations of the restaurant. You will be responsible for ensuring a high level of customer satisfaction, managing staff, and contributing to the overall success of the establishment.

Key Responsibilities:

1. Operational Management:Assist in the overall management of daily restaurant operations.
   Ensure compliance with health and safety regulations and maintain a clean and organized restaurant environment.
   Oversee inventory management, including ordering and monitoring stock levels.
   Collaborate with the kitchen staff to maintain efficient food preparation and service.
   
2. Customer Service:Foster a positive dining experience for customers by ensuring high standards of service.
   Address customer inquiries and concerns promptly and professionally.
   Monitor and maintain a welcoming atmosphere in the restaurant.
   
3. Staff Management:Supervise and train restaurant staff, including servers, cooks, and support staff.
   Schedule and coordinate staff shifts to ensure adequate coverage during peak hours.
   Conduct performance reviews and provide constructive feedback to employees.
   
4. Financial Management:Assist in budgeting and financial planning for the restaurant.
   Monitor sales, expenses, and profitability.
   Implement cost-control measures to optimize operational efficiency.
   
5. Marketing and Promotion:Support marketing initiatives to attract and retain customers.
   Contribute ideas for promotions and special events to drive business.
   
6. Team Collaboration:Work closely with the restaurant manager and other team members to achieve overall business goals.
   Collaborate with kitchen staff to ensure smooth coordination between front-of-house and back-of-house operations.
   

Qualifications:

• Proven experience in a supervisory or management role within the restaurant industry.
• Strong leadership and communication skills.
• Excellent customer service orientation.
• Knowledge of health and safety regulations.
• Familiarity with restaurant management software.
• Ability to work flexible hours, including weekends and evenings.

Education:

• A degree or diploma in Hospitality Management or a related field is a plus.